Attachment 4 QASP.docx

QUALITY ASSURANCE SURVEILLANCE PLAN (QASP)

1. Purpose

This Quality Assurance Surveillance Plan (QASP) provides a systematic method to evaluate performance for the stated contract. This QASP explains the following:

0. What will be monitored?

0. How monitoring will take place.

0. Who will conduct the monitoring?

0. How monitoring efforts and results will be documented.

This QASP does not detail how the contractor accomplishes the work. Rather, the QASP is created with the premise that the contractor is responsible for management and quality control actions to meet the terms of the contract. It is the Government’s responsibility to be objective, fair, and consistent in evaluating performance. In addition, the QASP should recognize that unforeseen and uncontrollable situations may occur.

This QASP is a ―living document‖ and the Government may review and revise it on a regular basis. However, the Government shall coordinate changes with the contractor. Updates shall ensure that the QASP remains a valid, useful, and enforceable document. Copies of the original QASP and revisions shall be provided to the contractor and Government officials implementing surveillance activities.

1. Government Roles and Responsibilities

The following personnel shall oversee and coordinate surveillance activities.

· Contracting Officer (CO) - The GSA CO shall ensure performance of all necessary actions for effective contracting, ensure compliance with the contract terms, and shall safeguard the interests of the United States in the contractual relationship. The CO shall also assure that the contractor receives impartial, fair, and equitable treatment under this contract. The CO is ultimately responsible for the final determination of the adequacy of the contractor’s performance.

· Project Manager (PM) - The PM acts as an acquisition consultant and serves as liaison between your customer organization and their requesting program office, as well as liaison between your customer organization and the GSA supporting contracting office.

· Contracting Officer’s Representative (COR) - The COR is responsible for technical administration of the contract and shall assure proper Government surveillance of the contractor’s performance. The COR shall keep a quality assurance file. At the conclusion of the contract or when requested by the CO, the COR shall provide documentation to the CO. The COR is not empowered to make any contractual commitments or to authorize any contractual changes on the Government’s behalf. The contractor shall refer any changes they deem may affect contract price, terms, or conditions to the CO for action.

The following employees of the contractor serve as the contractor’s Program Manager and Task Manager for this contract.

· Program Manager – TBD, Telephone: TBD, Email: TBD

1. Performance Standards

Performance standards define desired services. The Government performs surveillance to determine if the contractor exceeds, meets or does not meet these standards.

The Performance Requirements Summary, Section C.16, Table 2 in the Performance Work Statement, includes performance standards. The Government shall use these standards to determine contractor performance.

List of Deliverables and the Performance Requirements Summary

CDRL Submissions Accurate and Complete

6.20

CDRLs pass first Government review 95% of the time at initial submission, as defined in the CDRL

Re-submittal with correction of documents within 5 work days of notification

COR Assessment of Work

Re-performance

All identified deficiencies corrected/completed within 5 working days

1. Frequency of Measurement

The COR/PM shall take monthly measurements. During the task order performance, the PM and COR shall analyze whether the negotiated frequency of measurement is appropriate for the work being performed and may increase/decrease frequency accordingly.

Quality Assurance Surveillance Plan (QASP): An organized written document specifying the surveillance methodology to be used for surveillance of Contractor performance. The QASP shall be incorporated as a separate document attached to this PWS.

Contract Performance Evaluation: In accordance with FAR 42.1502, the Government will record past performance information for acquisitions over $250,000 utilizing the Contractor Performance Assessment Reporting System (CPARS). The CPARS process allows contractors to view and comment on the Government's evaluation of the contractor's performance before it is finalized.

NOTE: Effective January 15, 2019, the Past Performance Information Retrieval System (PPIRS.gov) was officially retired to conclude its merger with the Contract Performance Assessment Reporting System (CPARS.gov). After that date, the PPIRS name will only appear in the FAR.

Contractors are required to register in the CPARS, so contractors may review and comment on past performance reports submitted through the CPARS.

CPARS https://www.cpars.gov