Survey for Next Gen 25 Industry Outreach FBO.docx

GSA Brokerage Services Industry Outreach Background GSA’s Public Building Service (PBS) is working towards creating the next iteration of brokerage service contract(s) for GSA’s leasing program. PBS is developing this solution to create greater value in the lease acquisition process, making it a more valued tool for the regional leasing programs and aligning it with industry practices where value is added through the increased partnering capacity of all stakeholders (i.e. Government, broker and building owner).

The past four iterations of broker contracts, NBC1, NBC2, GLS and GLS Plus established a national platform identifying the majority of GSA’s lease inventory as a potential product. The next broker contract may or may not follow the prior formats.

The priorities for this effort start with GSA’s overall mission and goals, notably to:

· Deliver greater value to our stakeholders and the American taxpayers: With GSA’s key public stakeholder being the taxpayer, we are looking at the intersection of opportunity for saving taxpayer dollars while providing our federal agencies a significant deal of value and an overall improved customer experience.

· Increased competition: We are seeking to structure the contract in such a manner that both facilitates meeting internal organizational needs and allows for even greater positioning to improve the way in which the private sector assists the government.

· Innovation through Private-Public Partnership: To improve the way GSA manages its expiring lease workload, innovation and creativity must be at the forefront of scope development. By fostering innovation and partnership with the private sector, the team is uniquely positioned to overcome challenges and create new service offerings for customer agencies. The development team is interested in overcoming conventional structures and embracing new technologies to augment the federal government’s largest real estate contract.

In addition to GSA goals, common themes have evolved from an internal dialogue focused on the needs of GSA’s leasing program. Common themes that may frame the next iteration of the brokerage services program include:

· Reduced Duplication/Process Improvement: The lifecycle of a lease project will be analyzed to ensure there is consideration for improved efficiency and consolidation of efforts. We will examine how the development team can simplify and streamline current steps under the broker contracts.

· Improvement of transparency: With the use of data science becoming increasingly important, the team is interested in leveraging existing data and providing the data to identify potential areas of opportunity and address key business needs.

· Contract Structure: No Appropriated Funds; Combination of No Appropriated Funds plus Fee for Service, Indefinite Quantity, Indefinite Delivery vs. Definite Quantity, Definite Delivery;

· Gaps in Existing Services:

· Program of Requirements, Project Management, Construction Monitoring, Increased Partnership, Market Expertise, Requirements Development, Virtual Market Tours, Upfront Planning, etc.

Objective Strive to make PBS brokerage services the most effective sourcing solution possible, the objective of these industry conferences are to foster meaningful, significant industry feedback through written and verbal communication.

Schedule for Outreach

Rules of Engagement

1. Both the Government and the participant will communicate with honesty, integrity, and confidentiality.

2. Participants will not engage in marketing efforts. The intent of this effort is to discuss issues and generate ideas affecting the GSA Brokerage Services contracts, not to showcase your respective company’s capabilities.

3. Participation in this process is strictly voluntary.

4. Industry Partners are asked to provide a substantive response to several of the questions on the white paper. Please keep the length of the white paper to no more than 5 pages. Industry partners may have the chance to further expand on their answers.

5. One-on-One sessions will generally last 60 minutes. The content of the One-on-One sessions will be limited to the Industry Partner’s white paper and related matters. One-on-One sessions will be conducted virtually.

6. Agendas for the conferences will be focused on the questions / responses submitted to attend the conferences.

7. All conferences are by invitation only. Not all respondents will be scheduled for virtual conference. Invitations are based on your submissions and the Government’s availability or need for additional information.

8. Formal notification of findings may not be released to respondents.

COVER SHEET FOR QUESTIONNAIRE

ORGANIZATION INFORMATION

Company Name:

Company Address:

Primary Point of Contact (Name, phone, email):

Is your corporation on any GSA schedules? If so, please specify schedules

Is your company certified in a set-aside category or special interest group (e.g., service disabled small business owners, women-owned small business, small-disadvantaged businesses, and historically underutilized business zone)? If so, which are you certified?

What, if any, GSA contracts does your company currently hold?

Does your company hold other government (non-GSA) contracts for similar services?

Note: These questions are for market research purposes only.

QUESTIONS

The following questions are designed to explore services that may or may not be included in the scope of the next generation contract. The current broker contract includes some, but not all, of the services listed below. GSA is exploring the possibility of adding these additional services (compensated within, or in addition to, the commission structure) to the next contract.

Limited Program of Requirement Development

Lease Acquisition services Pre-Solicitation and Market survey Request for Lease Proposal development

Post Award services Design input and review TI Construction cost negotiation Buildout monitoring and scope management

Ancillary Services Robust Program of Requirement development Project Management Construction Monitoring Increased Strategic Partnership / Consultancy Market Research Expertise Marketing Vacant Space Move cost negotiation Lease Buyouts Virtual Market Tours Upfront Planning Administrative Support

1. Referencing Chart A above, please specify which services your company has the ‘in-house’ capabilities to provide.

2. Referencing Chart A above, please specify which services your company does not have the ‘in-house’ capabilities to provide, but could outsource and provide oversight.

3. What requirements and/or processes add to your cost of doing business with the federal government? Are there government requirements and/or processes that could be changed to reduce your costs and therefore allow you to offer lower prices?

4. What are some service offerings your firm provides other non-government customers that GSA should consider for the next contract? How might GSA incorporate these services and how would they add value?

5. How might your firm’s ability to strategically consult on transactions improve the way GSA manages its expiring lease portfolio?

6. What opportunities for innovation do you see in the commercial real estate sector in the next 5 years? (i.e. specify any technologies, processes, or other groundbreaking opportunities)

7. What factors affect your broker services contract prices?

8. Recognizing that GSA brokerage services will need to be effectively executed in many diverse markets across the country (from small rural towns to large cities), what commission structure would you recommend to appropriately compensate services that are provided? Please provide consideration to lease size (both dollar amount and square footage), complexity of lease requirements (high security facilities vs. basic office space), and geographic location, among other variables.

9. What is your biggest barrier to entry when competing for government real estate contracts?

10. Would you consider partnering with a small business as either a subcontractor or Joint Venture partner to provide services for a government real estate brokerage contract?

11. If your organization would be willing to provide additional feedback related to your responses, please provide a name, e-mail address and phone number of an individual we can reach.

Page