435100-O24-1244eWICFIS-00.zip

This is a Statewide Contract Award document from the State of Washington, Department of Enterprise Services (DES) for Contract Number 00724. The contract is awarded to Conduent State & Local Solutions, Inc. (formerly known as Xerox State & Local Solutions, Inc.) based in Austin, Texas, for Electronic Benefits Transfer (EBT) and Women, Infants, and Children (WIC) Supplemental Nutrition Program Electronic Food Instrument System (eFIS) services.

The contract provides comprehensive EBT and WIC eFIS services to support the Washington State Department of Social and Health Services in administering federal nutrition assistance programs. Services include system development, implementation, maintenance, and operation of electronic payment processing systems for SNAP benefits and WIC vouchers. The initial contract term runs from October 1, 2024, through September 30, 2029, with two optional two-year renewal periods that could extend the agreement through September 30, 2033. The total contract value is approximately $48.9 million over the initial five-year term, with additional compensation structures for transaction-based fees and optional services. The contract includes provisions for small business participation and incorporates various federal and state compliance requirements specific to nutrition assistance program administration.