4-HSS-26-007 Emergency Response System - Attachment 3 - Exceptions Form.docx

This document is an Exceptions Form for a contract (HSS-26-007) issued by the Delaware Health and Social Services Division of Services for Aging and Adults with Physical Disabilities for an Emergency Response Systems procurement. The form provides a structured template for vendors to document any exceptions they may have to the specifications, terms, or conditions outlined in the Request for Proposal (RFP). Vendors are instructed to detail specific exceptions by noting the paragraph, section, page number, referenced text, proposed language, vendor comments, and state response for each exception.

The associated contract opportunity involves procuring an Emergency Response System (ERS) designed to provide immediate assistance for high-risk participants during physical, emotional, or environmental emergencies. The ERS is intended to promote home safety by enabling participants to quickly signal for help through an electronic device, reducing the need for extensive in-home supervision and potentially preventing institutionalization. The system must automatically signal a response center when a help button is activated or when a participant fails to make a scheduled check-in, with trained staff responsible for ensuring an appropriate emergency response.