36C26226Q0692.docx

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J065--MiPACS Preventive Maintenance
Solicitation number
36C26226Q0692
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This is a Sources Sought Notice from the Department of Veterans Affairs Network Contracting Office for market research purposes regarding MiPACS Preventive Maintenance services. The VA Greater Los Angeles Healthcare System (11301 Wilshire Blvd, Los Angeles, CA 90073) is seeking an authorized MiPACS service provider to deliver maintenance and software support for their dental imaging system. Responses must be submitted by April 29, 2026 at 10:00 AM Pacific Time via email to Ositadima.ndubizu@va.gov. The contractor must be an authorized reseller and provide annual technical support with critical response times of one hour for system work stoppages and two business days for general inquiries, available 5:30 AM to 5:00 PM PST. Annual maintenance services include access to new versions, updates, patches, bug fixes, and manufacturer-approved feature enhancements delivered in compliance with VA Security Requirements and applicable federal regulations including National Electric Code, Life Safety Code, and Joint Commission standards.

The NAICS code is 811210 with an estimated market size of $34 million. This acquisition is designated as a total set-aside for Service-Disabled Veteran Owned Small Businesses (SDVOSB); however, an alternate set-aside or full and open competition may be pursued if insufficient SDVOSB responses are received. Prospective offerors must be registered in the System for Award Management (SAM) at www.sam.gov, and SDVOSB or VOSB entities must register with the VA VetBiz Registry. Responses should include company information, business size status and representations, small business certification under NAICS 811210, existing federal contract vehicles (FSS, SEWP, NAC, or other), pricing information for market research, and a capability statement. This sources sought announcement does not obligate the Government to issue a solicitation or award a contract, and subsequent responses to a formal solicitation will be required in addition to this notice.

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Sources Sought Notice Sources Sought Notice

SUBJECT*
MiPACS Preventive Maintenance

GENERAL INFORMATION

CONTRACTING OFFICE’S ZIP CODE*
90815
SOLICITATION NUMBER*
36C26226Q0692
RESPONSE DATE/TIME/ZONE
04-29-2026 10am PACIFIC TIME, LOS ANGELES, USA
ARCHIVE
30 DAYS AFTER THE RESPONSE DATE
RECOVERY ACT FUNDS
N

SET-ASIDE

PRODUCT SERVICE CODE*
J065
NAICS CODE*
811210
CONTRACTING OFFICE ADDRESS
Department of Veterans Affairs

Network Contracting Office 22 4811 Airport Plaza Drive Suite 600 Long Beach CA 90815

POINT OF CONTACT*

Ositadima Ndubizu ositadima.ndubizu@va.gov

PLACE OF PERFORMANCE

ADDRESS
VA Greater Los Angeles Healthcare System

11301 Wilshire Blvd

Los Angeles CA

POSTAL CODE
90073
COUNTRY
USA

ADDITIONAL INFORMATION

AGENCY’S URL

URL DESCRIPTION

AGENCY CONTACT’S EMAIL ADDRESS

EMAIL DESCRIPTION

DESCRIPTION

This is a SOURCES SOUGHT ANNOUNCEMENT ONLY. It is neither a solicitation announcement nor a request for proposals or quotes and does not obligate the Government to award a contract. Responses to this sources sought notice must be in writing. The purpose of this sources sought announcement is for market research to make appropriate acquisition decisions and to gain knowledge of potential businesses interested and capable of providing the services described below.

VA Greater Los Angeles Healthcare System located at 11301 Wilshire Blvd, Los Angeles, CA 90073 is seeking a contractor to provide maintenance and software support for MiPACS Dental Imaging System.

Vendor must be an authorized service provider for MiPACS System The contractor must provide the following tasks:

· Annual Technical Support provides the customer with the ability to call and email the Contractor to report problems, receive technical support, and answer any questions about the MiPACS Components on all MiPACS equipment and software being used at VA Greater Los Angeles.

· If the MiPACS system experiences an issue causing a work stoppage, Vendor must respond within 1 hour after customer has reported an issue.

· If the customer reports a general issue or inquiry not related to a malfunction causing a system work stoppage, the Vendor must respond within 2 business days.

· Hours for telephone and email support are from 5:30am – 5:00pm PST.

· Annual Maintenance includes access to new versions, updates, and patches to the MiPACS Components as they are released. Bug fixes and enhancements, including any feature requests made by users which are approved by the MiPACS manufacturer, are provided in these updates.

· For the duration of this contract, contractor will provide these new versions, updates, and patches to Biomedical Engineering in accordance with the VA’s Security Requirements.

· All services for this contract must meet manufacturer performance and technical specifications, Federal Regulations, and other specifications that may apply such as National Electric Code (NEC), Life Safety Code (LSC), Joint Commission (JC), and VA Regulations, which will be provided upon request. Also, Contractor must provide the appropriate service documentation, if applicable, at no additional expense.

If you are interested and are capable of providing the required service(s) please provide the following information.

(1) Company Name, Address, Point of Contact

(2) Size status and representations of your business, such as but not limited to: Service-Disabled Veteran Owned Small Business (SDVOSB), Veteran Owned Small Business (VOSB), HUBZone, Woman Owned Small Business (WOSB), Large Business, etc.

(3) Is your company considered small under the NAICS code 811210?

(4) Does your company have an FSS contract with GSA , SEWP, NAC or are you a contract holder with any other federal contract? If so, please provide the contract type and number.

(5) If you are an FSS GSA/SEWP/NAC or other federal contract holder, are the referenced items/solutions available on your schedule/contract?

(6) Please provide general pricing for your products/solutions for market research purposes.

(7) Please submit a capability statement that addresses qualifications and verifies ability to perform work described above.

The Government is not obligated to, nor will it pay for or reimburse any costs associated with responding to this sources sought announcement. This notice shall not be construed as a commitment by the Government to issue a solicitation or ultimately award a contract, nor does it restrict the Government to a particular acquisition approach. The Government will in no way be bound to this information if any solicitation is issued. The VA is mandated by Public Law 109-461 to consider a total set-aside for Service-Disabled Veteran Owned Small Businesses. However, if there are insufficient Service-Disabled Veteran Owned Small Business responses, an alternate set-aside or full and open competition may be determined. No sub-contracting opportunity is anticipated. The North American Classification System (NAICS) code for this acquisition is 811210 ($34 million).

Responses to this notice shall be submitted via email to Ositadima.ndubizu@va.gov. Telephone responses will not be accepted. Responses must be received no later than 04/29/2026 10:00 AM PST.

After reviewing the responses to this sources sought announcement, a solicitation may be published on the FedBizOpps or GSA eBuy websites. Responses to this sources sought announcement will not be considered adequate responses to the solicitation. All interested offerors must respond to the solicitation in addition to responding to this sources sought announcement. Prospective bidders must be authorized re-sellers in order to participate in the solicitation process.

Notice to potential offerors: All offerors who provide goods or services to the United States Federal Government must be registered in the System for Award Management (SAM) at www.sam.gov. Additionally, all Service-Disabled Veteran Owned Small Businesses or Veteran Owned Small Businesses must be registered with the Department of Veterans Affairs Center for Veterans Enterprise VetBiz Registry located at www.vip.vetbiz.gov

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Sources Sought Notice

Sources Sought Notice

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