36C26119R0046-003.docx

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Attached to
Q522--Multi-Subspecialty Diagnostic Technologists Federal contract opportunity
Solicitation number
36C26119R0046
Issued by
Department of Veterans Affairs Veterans Health Administration Veterans Integrated Service Network 21

About this file

This document contains a past performance survey template for evaluating offerors on a federal contract opportunity as well as details of the related opportunity. The survey template requests a separate record be completed for each past performance reference and returned by May 26, 2020. It includes 17 questions rating timeliness, compliance, management, and customer satisfaction on a previous temporary medical staffing contract. The federal contract opportunity is a pre-solicitation notice for multi-award IDIQ contracts to provide multi-specialty diagnostic technologists at the VA Palo Alto Health Care System. Interested Service-Disabled Veteran Owned Small Businesses must be registered in VetBiz.gov. The requirement is for approximately 31 FTEs across various specialties. The solicitation will be posted on April 24, 2020 on SAM.gov and questions must be submitted to the listed email by the response due date.

36C26119R0046 D.2 PAST PERFORMANCE QUESTIONNAIRE.docx

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Past Performance Information

OFFEROR INSTRUCTIONS: A separate record must be completed for each Past Performance Information and Survey; Offeror must directly send to the evaluator, requesting they complete and return as indicated on the attached Past Performance Survey, no later than, May 26, 2020 to joleo.dianala@va.gov. Further, Offeror must include a copy of each requested Past Performance Information page with proposal submission.

Name of Offeror being evaluated:

Address of Offeror:

Contract Details (i.e. Contract #/ Delivery or Task Order #, Title, Location, etc.)

Evaluator’s Full Name:

Evaluator’s Position held or function in relation to project:

Evaluator’s Company/Organization Name, Address and Phone number:

Evaluator’s email address:

Past Performance Survey

Reference Instructions: The Department of Veterans Affairs is considering the Offeror listed above for award of a VA contract. Your comments would be appreciated regarding this firm’s past performance. Your comments are considered Source Selection Sensitive; therefore, you are advised that the Federal Acquisition Regulation (FAR) 15.506 prohibits the release of the names of the individuals providing reference information about the Offeror’s past performance. Survey should be completed by the evaluator and returned to durell.salaz@va.gov, no later than the above date.

Please evaluate the Past Performance using only the following ratings without variation. If the rating is Marginal or Unacceptable, provide additional information in the appropriate block or in the remarks section of this form.

O = Outstanding = Performance greatly exceeded contract requirements

A = Above Average = Performance exceeded contract requirements

S = Satisfactory = Performance met contract requirements

M = Marginal = Performance met the minimum contract requirements but some material aspects of the contractor’s performance were less than satisfactory.

U = Unacceptable = Performance was poor and/or did not satisfy contract requirements

NOTE: Do not use a color marking pen to circle the response. Best to use a ball point pen (Black or Blue) to circle your response.

Describe exactly what type of temporary staffing or similar service(s) were provided to your company/organization?

Length of the Service (Provide dates):

Rate the following questions if the company provided temporary medical staffing or similar services. Provide information/comments in the Remarks Section below.
Circle One

Q1. To what extent did the contractor comply with contract requirements?

O A S M U

Q2. How timely was the contractor’s performance?

O A S M U

Q3. How well did the contractor comply with the labor and safety standards?
O A S M U

Q4. Rate the effectiveness of the contractor’s management of the contract?

O A S M U

Q5. Rate the contractor’s handling of staff integrity issues.

O A S M U

Q6. Rate the contractor’s personnel management practices.

O A S M U

Q7. Quality Control: Rate the overall quality of contractor’s work.

O A S M U

Q8. How well did the contractor comply with the training requirements with respect to its employees?
O A S M U

Q9. What extent was contractor flexible in responding to changing needs?

O A S M U

Q10. To what extent was the contractor reliable?

O A S M U

Q11. To what extent was the Contractor responsive to technical directions?

O A S M U

Q12. Have any cure notices, show cause letters, suspension of payment, or termination been issued? If yes, explain on the following page.
Yes No
Q13. Would you award another contract to this contractor? If no, explain on the following page.
Yes No
Q14. Was the customer satisfied with the service provided? If no, explain on the following page.
Yes No
Q15. To what extent did contractor notify you of problems of potential issues?
O A S M U
Q16. Did the Contractor submit accurate invoices during the performance period?
Yes No
Q17. Was the contractor professional and courteous in its interaction with you?
Yes No

Q18. Did the contractor respond promptly to requests?

Yes No

Q19. Did the contractor meet all expectations under the contract?

Yes No

Past Performance Survey – Remarks Section

Evaluator’s Additional Remarks regarding services:

Signature of Evaluator: Date of Evaluation:

Print Name of Evaluator:

Please email scanned copy directly to Joleo.dianala@va.gov Do NOT return survey to the company you are evaluating

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