36C26020Q0199-001.docx

36C26020Q0199

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1. REQUISITION NO.

2. CONTRACT NO.

3. AWARD/EFFECTIVE DATE

4. ORDER NO.

5. SOLICITATION NUMBER

6. SOLICITATION ISSUE DATE

a. NAME

b. TELEPHONE NO. (No Collect Calls)

8. OFFER DUE DATE/LOCAL

TIME

9. ISSUED BY

CODE

10. THIS ACQUISITION IS

UNRESTRICTED OR

SET ASIDE:

% FOR:

SMALL BUSINESS

HUBZONE SMALL

BUSINESS

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

WOMEN-OWNED SMALL BUSINESS

(WOSB) ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

8(A)

NAICS:

SIZE STANDARD:

11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

12. DISCOUNT TERMS

13a. THIS CONTRACT IS A

RATED ORDER UNDER

DPAS (15 CFR 700)

13b. RATING

14. METHOD OF SOLICITATION

RFQ

IFB

RFP

15. DELIVER TO

CODE

16. ADMINISTERED BY

CODE

17a. CONTRACTOR/OFFEROR

CODE

FACILITY CODE

18a. PAYMENT WILL BE MADE BY

CODE

TELEPHONE NO.

DUNS:

DUNS+4:

PHONE:

FAX:

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN OFFER 18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK BELOW IS CHECKED

SEE ADDENDUM

19.

20.

21.

22.

23.

24.

ITEM NO.

SCHEDULE OF SUPPLIES/SERVICES

QUANTITY

UNIT

UNIT PRICE

AMOUNT

(Use Reverse and/or Attach Additional Sheets as Necessary)

25. ACCOUNTING AND APPROPRIATION DATA

26. TOTAL AWARD AMOUNT (For Govt. Use Only) 27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA

ARE

ARE NOT ATTACHED.

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA

ARE

ARE NOT ATTACHED

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN _______________

29. AWARD OF CONTRACT: REF. ___________________________________ OFFER

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND

DATED ________________________________. YOUR OFFER ON SOLICITATION

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED

SET FORTH HEREIN IS ACCEPTED AS TO ITEMS:

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER) 30b. NAME AND TITLE OF SIGNER (TYPE OR PRINT) 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER (TYPE OR PRINT) 31c. DATE SIGNED

AUTHORIZED FOR LOCAL REPRODUCTION

(REV. 2/2012)

PREVIOUS EDITION IS NOT USABLE

Prescribed by GSA - FAR (48 CFR) 53.212

7. FOR SOLICITATION

INFORMATION CALL:

STANDARD FORM 1449

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

648-20-2-5104-0037 36C26020Q0199 03-03-2020 Laura Davis 253.888.4920 03-27-2020

6PM PST

36C260 Department of Veterans Affairs Network Contracting Office 20 1495 Wilmington Drive, Suite 360 DuPont WA 98327 X X 561720 $19.5 Million Net 30 N/A X Department of Veterans Affairs Portland VAMC See SOW

36C260 Department of Veterans Affairs Network Contracting Office 20 1495 Wilmington Drive, Suite 360 DuPont WA 98327

Department of Veterans Affairs

FMS-VA-2(101)

Financial Services Center PO Box 149971 Austin TX 78714-9971 See CONTINUATION Page The contractor shall provide Medical Grade Janitorial Services for the VA Portland Medical Center - North Coast CBOC located in Warrenton, Oregon IAW the SOW.

Offerors shall thoroughly review the quote preparation instructions on pages 4

- 4 The Period of Performance is as follows:

Base period: 1 June 2020

- 30 September 2020 1st Option Period: 1 October 2020 - 30 September 2021 2nd Option Period: 1 October 2021 - 30 September 2022 3rd Option Period: 1 October 2022 - 30 September 2023 4th Option Period: 1 October 2023 - 30 September 2024 Notice of SDVOSB Set-Aside, Page 1 applies.

VA Contracting POC is Laura Davis, laura.davis5@va.gov.

648-3600162-5104-851100-2542 0100501X3 X X Lynn M. Williams Contracting Officer Table of Contents

SECTION B - CONTINUATION OF SF 1449 BLOCKS

B.1 CONTRACT ADMINISTRATION DATA

1. Contract Administration: All contract administration matters will be handled by the following individuals:

a. CONTRACTOR:

b. GOVERNMENT: Laura Davis, 253.888.4920; laura.davis5@va.gov

2. CONTRACTOR REMITTANCE ADDRESS: All payments by the Government to the contractor will be made in accordance with:

3. INVOICES: Invoices shall be submitted in arrears:

4. GOVERNMENT INVOICE ADDRESS: All Invoices from the contractor shall be submitted electronically in accordance with VAAR Clause 852.232-72 Electronic Submission of Payment Requests.

Department of Veterans Affairs

FMS-VA-2(101)

Financial Services Center PO Box 149971 Austin TX 78714-9971 ACKNOWLEDGMENT OF AMENDMENTS: The offeror acknowledges receipt of amendments to the Solicitation numbered and dated as follows:

B.2 PRICE/COST SCHEDULE

ITEM INFORMATION

NON PERSONAL SERVICES: MEDICAL GRADE JANITORIAL SERVICES. CONTRACTOR TO PERFORM IAW THE SOW AND ALL APPLICABLE LAWS AND REGULATIONS Contract Period: Base POP Begin: 06-01-2020 POP End: 09-30-2020

NON PERSONAL SERVICES: MEDICAL GRADE JANITORIAL SERVICES. CONTRACTOR TO PERFORM IAW THE SOW AND ALL APPLICABLE LAWS AND REGULATIONS Contract Period: Option 1 POP Begin: 10-01-2020 POP End: 09-30-2021

NON PERSONAL SERVICES: MEDICAL GRADE JANITORIAL SERVICES. CONTRACTOR TO PERFORM IAW THE SOW AND ALL APPLICABLE LAWS AND REGULATIONS Contract Period: Option 2 POP Begin: 10-01-2021 POP End: 09-30-2022

NON PERSONAL SERVICES: MEDICAL GRADE JANITORIAL SERVICES. CONTRACTOR TO PERFORM IAW THE SOW AND ALL APPLICABLE LAWS AND REGULATIONS Contract Period: Option 3 POP Begin: 10-01-2022 POP End: 09-30-2023

NON PERSONAL SERVICES: MEDICAL GRADE JANITORIAL SERVICES. CONTRACTOR TO PERFORM IAW THE SOW AND ALL APPLICABLE LAWS AND REGULATIONS Contract Period: Option 4 POP Begin: 10-01-2023 POP End: 09-30-2024

Page 1 of

B.3 PERFORMANCE WORK STATEMENT

Contract Title: Janitorial Services for Camp Rilea Community Based Outpatient Clinic (CBOC)

1. General Information: This is a services contract to provide Medical Grade Janitorial services for the Veteran Affairs Portland Healthcare System, specifically the Camp Rilea CBOC, 91400 Rilea, Neacoxie Street, Bldg. 7315, Warrenton, OR 97146. The Facility is comprised of both Medical and administrative areas with up to 10 functional staff and approximately 4362 Cleanable Square feet. The Government shall not exercise any supervision or control over the contract service providers performing the service herein. Such contract service providers shall be accountable solely to the contractor, who in turn is responsible to the Government.

1. Description of Services: The Contractor shall provide all personnel, equipment, supplies, tools, supervision, and other and non-personal services necessary to ensure that janitorial services are performed at the Camp Rilea CBOC as defined in this Performance Work Statement (PWS). The Contractor shall perform to the standards in this contract.

1. Background: This service is required because the Veteran Affairs Portland Healthcare System is unable to meet the unique cleaning needs of the CBOC due to locality.

1. Specific Tasks: All cleaning functions will be in accordance to The Joint Commission standards, Infection Control requirements, and meet Environmental Management Standards for cleanliness. Frequency of cleaning tasks are outlined in Attachment A of this document.

1. Cleaning Products Approval: The Contractor will provide a list of all cleaning products and germicides to be used to the COR to ensure that they are suitable for use within the VA. All chemicals used will be approved by the Chief, Environmental Management Service (EMS) to ensure all VA guidelines are met. Any new cleaning supplies added during the contract performance will need approval from the Chief, EMS before being used. The Contractor shall be responsible for the proper disposal of all cleaning supplies. Cleaning products containing warnings that they may not be used in unventilated areas will not be acceptable. All chemicals and other potentially dangerous products and cleaning supplies (including mops, mop buckets, etc.) must be stored in their original, labeled containers. All cleaning and sanitization chemicals will be clearly labeled with either a printed manufacturer’s label, or silk-screened bottle. Containers without labels will be disposed of.

1. Cleaning Equipment/Materials/ Supplies: Contractor will provide all cleaning chemicals, equipment and tools needed to meet the specific tasks, and shall ensure all items used are kept secure from inadvertent access by VA employees or Veterans receiving care at the CBOC.

All cleaning and disinfecting chemicals shall be EPA Registered Hospital Disinfectants, see https://www.epa.gov/pesticide-registration/selected-epa-registered-disinfectants. Use of the listed EPA-registered products consistent with the product labeling complies with the Occupational Safety and Health Administration‘s requirements for Occupational Exposure to blood borne Pathogens (29 CFR 1910). Primarily, antimicrobial products effective against M. tuberculosis, Hepatitis C virus, Norovirus, MDRO organisms such as MRSA, VRE, and C. difficile.

1. Safety Data Sheet (SDS): PDF Safety Data Sheets will be provided to the Chief, EMS for upload into the VA SDS website. A physical copy of the SDS shall be provided for each cleaning supply item and Contractor employees shall be trained by the Contractor on the proper use and disposal of each item. All cleaning supplies shall be non-flammable. The cleaning inventory supply list shall contain the following information:

6. Product Name

6. Manufacturer

6. Item use

6. Disposal procedures if material remains after usage

6. Storage material

1. Hazardous Material Identification: SDS documents are required per the Federal Code of Regulations: 40 CFR Part 302, and the latest version of Federal Standard No. 313 (including revisions adopted during the term of the contract) for any other material designated by the Government as potentially hazardous and requiring safety controls. You can find this information at: http://www.gsa.gov/portal/mediaId/206235/fileName/FED-STD-313E.action and http://www.ecfr.gov/cgi-bin/text-idx?tpl=/ecfrbrowse/Title40/40cfr302_main_02.tpl.

All chemical SDS documents must be submitted by the Contractor upon contract award. Failure to provide SDS or certificate when requested could result in the Contractor being considered non-responsive and result in further action as appropriate.

1. Required Documentation: The Contractor will provide a summary listing of all Contractor employees proposed to work at the Camp Rilea CBOC. Listing shall include name, position, dates of background check, and certification of immunization requirements compliance. In the event that a Contractor employee is replaced, even temporarily, the replacement shall meet all requirements as set forth prior to beginning work. Failure to fulfill these requirements, in sufficient time to replace an employee shall not relieve the Contractor of its responsibilities in accordance with this PWS. Failure to provide these statements will prohibit Contractor employee entrance into the Camp Rilea CBOC. The Contractor shall update the listing as necessary and provide a current copy to the Contract Officer’s Representative (COR).

1. Safety: The contractor shall always, exercise care and caution in performing the duties described in the PWS, so as not to cause injury to themselves or other persons. The contractor shall perform the assigned tasks and duties in a safe manner in accordance with the Occupational Safety & Health Administration (OSHA) in 29 CFR 1910.1200 (https://www.osha.gov/employers/index.html). The contractor shall be responsible for any damage to Government and/or personal property. All damage by the Contractor shall be repaired or replaced by the Contractor at no additional cost to the Government. The Contractor shall be responsible for ensuring all equipment, tools, and supplies used in the performance of a contract resulting from this solicitation meet necessary safety requirements and employees have full working knowledge of their use.

1. Dress and Appearance: All Contractor employees shall wear proper identification badges or other identifying apparel while on the premises. Uniforms should enhance public pride and project a positive image of the organization. If uniforms are not used, clothing should be neat, clean and in good repair, free from stains tears and frays.

1. EEO/HIPAA: Contractor employees shall be provided sexual harassment training and be provided the required knowledge of the VHA Privacy Policies resulting from the Health Information Portability and Accountability Act (HIPAA)

1. Key Control: The Contractor shall establish and implement methods to ensure all keys and building alarm codes issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons. The Contractor shall not duplicate any keys issued by the Government. The Contractor shall immediately report to the COR any occurrences of lost or duplicated keys. In the event keys (other than master keys) are lost or duplicated, the Contractor may be required, upon written direction of the Contracting Officer, to re-key or replace the affected lock or locks without cost to the Government. The Government may, at its option, replace the affected lock or locks or perform re-keying and deduct the cost of such from payment(s) due the Contractor.

1. Schedules. The Contractor shall submit an annual schedule for performance of services as described in the PWS to the COR for acceptance.

1. Phase-Out Plan: To ensure a smooth transition in the change of work effort, The Contractor shall develop a Phase-Out Plan. Upon expiration of this contract, a successor (either the Government or another Contractor) may continue these services. The successor will require assistance from the incumbent Contractor, which shall give its best efforts and cooperation to ensure an orderly and efficient transition. The Phase-Out Plan shall include provisions for incumbent Contractor actions to assist and coordinate with the successor in the changeover of all functions, as appropriate.

1. Service Summary: The contract service requirements are summarized in the Performance Objectives that relate directly to mission essential items. The Performance Threshold briefly describes the minimally acceptable levels of service for each requirement. The Service Summary and the Contractor’s Quality Control Plan provide information on contract requirements, the expected levels of Contractor performance and the expected methods of Government surveillance and confirmation of services provided. These thresholds are critical to mission success. Procedures as set forth in Federal Acquisition Regulation (FAR) clause 52.212-4, Contract Terms and Conditions - Items, will be used to remedy all deficiencies. See Service Summary Table below.

1. Quality Control: The Contractor shall develop and maintain a quality control program to ensure janitorial services are performed in accordance with commonly accepted commercial practices and services as identified in this PWS. A “Face to Face” meeting will be scheduled no less than monthly between the Contractor and the Clinic Manager to discuss performance issues as well as perform a cleanliness spot check of the facility. The Contractor will develop procedures to identify and prevent non-performance and continual repeat of defective services. As a minimum, develop quality control procedures addressing the areas identified in the Service Summary Table.

1. Quality Control Plan (QCP): A written QCP shall be submitted to the Contracting Officer (CO) per instructions in the requirement solicitation. The QCP shall specifically address the Contractor’s strategy to provide quality workmanship, continual process improvement and correction of deficiencies as required.

1. Quality Assurance: The COR shall inspect and evaluate the Contractor’s performance to ensure services are fulfilled in accordance with requirements set forth in this PWS. The COR shall be responsible for initially receiving, validating, and recording customer complaints. When the Contractor’s performance is deemed unacceptable, the COR will notify the Contractor’s Quality Control Representative. The service shall be re-performed by the Contractor at no additional cost to the Government and re-inspected by the COR or POC. When a Performance Threshold has not been met, the COR will initiate and provide the CO a Contract Discrepancy Report (CDR) for issuance to the Contractor. The Contractor shall respond to the CDR in accordance with instructions provided and return it to the CO within 10 calendar days of receipt.

1. Performance Assessment/Periodic Surveillance: This method requires the COR to employ a “spot check” style of evaluation based on the Contractor’s incorporated Cleaning Frequency Schedule (CFS). Periodic surveillances and validations will be conducted on a scheduled basis (daily, weekly, monthly, quarterly, semi-annual, or annually) and may be adjusted, based on quality trends. Contractor will conduct inspections to ensure cleaning and disinfecting needs are consistently met in accordance with this PWS. Inspection forms will be provided to Clinical Operations Manager and the COR. Any significant findings will be corrected within 24 hours of identification, or at the soonest opportunity. The CFS, or modified version thereof, shall be used for COR scheduled inspections and results documentation. Any unsatisfactory inspection (defect) result shall be recorded, and the Contractor shall re-perform the service after notification in accordance with Table 1. Exceeding the defect performance threshold for any of these performance objectives in any one-month period shall result in further action as appropriate. All remedies shall be rendered in accordance with FAR Clause 52.212-4, Contract Terms and Conditions - Commercial Items.

1. Performance Assessment/Customer Complaints: The COR will receive and investigate complaints. The COR shall be responsible for initially validating customer complaints. The CO shall make final determination of the validity of customer complaint(s) in cases of disagreement between the COR and the Contractor. Validated customer complaints shall result in corrective action by the Contractor in accordance with Table 1. Exceeding the performance threshold for performance objectives in any one-month period shall result in further action as appropriate. All remedies shall be rendered in accordance with FAR Clause 52.212-4, Contract Terms and Conditions - Commercial Items.

1. Hours of Operation: The Contractor is responsible for conducting business at least 5 days per week, cleaning after the Monday through Friday CBOC activities. The Contractor must always maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce are essential.

1. Federal Holidays: The Contractor is required to perform services on the following Federal holidays as stated below:

1. Security Requirement: All contractor employees are subject to the same level of investigation as VA employees who have access to VA sensitive information, or access to VA facilities. The background investigation includes the following requirements:

0. Completed documentation

0. Fingerprints

0. Completion of OPM’s e-QIP Questionnaire.

The Contractor is required to fulfill all security requirements. The Contractor employees, upon completion of fingerprinting, and an initial suitability determination, may be authorized tentative access to start the performance period of the contract, but only on condition of completion of all security requirements. These requirements are applicable to all Subcontractor personnel as well. The contractor shall bear the expense of obtaining background investigations. If the investigation is conducted by the Office of Personnel Management (OPM) through the VA, the contractor shall reimburse the VA within 30 days.

FREQUENCY CLEANING SCHEDULE

FREQUENCY - DAILY

AREA – Rest Rooms

1. Sweep Floors.

2. *Mop with approved floor care detergent.

3. Clean Toilets inside & out with Disinfectant Detergent. Damp wipe & polish Chromium Fixtures, Piping & Valves.

4. Clean Urinals inside & out with Disinfectant Detergent. Damp wipe & polish Chromium Fixtures, Piping & Valves.

5. *Clean all Wash Basins & Lavatories with non-abrasive cleaner.

6. Damp wipe & polish dry all Mirrors.

7. Damp wipe & polish dry all Shelving.

8. Damp wipe & polish dry all Soap Dispensers.

9. Damp wipe & polish all Sanitary Napkin Dispensers.

10. Damp wipe & polish dry all Paper Towel Dispensers.

11. Empty Paper Towel Waste Receptacles.

12. Restock Paper Towel Dispensers.

13. Restock Toilet Paper Dispensers.

14. Restock Hand Soap Dispenser.

15. *Spot Clean Stall Partitions & Adjacent Wall Surfaces with Germicide Detergent.

16. Restock Toilet Seat covers.

17. Clean Utility Sinks.

18. Clean & wipe dry all Countertops.

19. Spot clean Wall Surfaces as necessary.

20. *Clean Showers with a non-abrasive cleaner. (if applicable)

FREQUENCY - DAILY

AREA – Entrance, Lobby, Corridors and Common Areas

1. Vacuum Carpets - Fully (This includes Entrance Mats)

2. Dust All Surfaces from the Ceiling to the Floor

3. *Clean Drinking Fountains with Non-abrasive Cleaner

4. Empty Waste Baskets, Garbage Cans & Remove Trash collected to Main Disposal Area

5. Clean Public Telephone Booths

6. Clean & Polish Entrance Doors

7. Clean & Polish Entrance Door Glass

8. Spot clean Wall Surfaces

9. Lock all Exterior Doors at designated time

10. Clean Display Cases

11. Wipe/Clean Waiting Area Furniture with EPA Approved Hospital germicide/detergent

12. All Plastic Liners must be removed and replaced with new liners

13. Clean Glass Portions of Reception Counter (if applicable)

14. Restock Purell hand sanitizer

15. Remove all tape residue on walls

FREQUENCY - DAILY

AREA – Employee Areas

1. Empty Waste Basket & remove Trash to Main Disposal Area. (Restrooms, Lunchrooms and Coffee Areas - all plastic liners must be replaced)

2. Vacuum Carpets

3. Clean Countertops.

4. Clean Conference Tables.

5. Clean Door & Adjacent Areas.

6. Clean All Restrooms & Sinks with a Non-abrasive Cleaner.

7. Clean All Lunch Room Countertops and Tables.

8. Damp wipe & polish dry all Soap Dispensers, Towel Dispensers, Mirrors.

9. Spot clean Wall Surfaces as necessary.

10. Spot clean Carpets as necessary.

11. *Sweep and Damp Mop resilient with approved floor care detergent Empty Recycling Bags to designated area at designated times.

12. Empty Recycling Containers and remove to Main Disposal area.

13. *Clean Drinking Fountain with a Non-abrasive Cleaner.

FREQUENCY – DAILY

AREA – Exam Rooms

1. Clean & disinfectant Countertops

2. Clean & disinfectant Exam Tables

3. Spot clean Wall Surfaces as necessary

4. Clean Door

5. *Sweep and Damp Mop Resilient Floors with Floor Care Disinfectant

6. Clean sink with a Non-abrasive Cleaner

7. Empty Waste Basket & remove Trash to Main Disposal Area, all plastic Liners must be removed and replaced with new liners.

8. Damp wipe & polish dry all Soap Dispensers, Towel Dispensers, Mirrors & Glove Dispensers

9. Damp dust all high surfaces

10. Restock Paper Towel Dispenser

12. Restock Soap Dispenser

13. Restock Hand Sanitizer

14. Damp wipe & polish dry Mirror

15. Restock Paper Towel Dispenser, Cup Dispenser, Hand Sanitizer, Soap & Paper Towel Dispenser

16. Clean Door & Kick plate

FREQUENCY - DAILY

AREA – Outside Entrance

1. Sweep Landings and Steps.

2. Clean and Refill all Ashtrays and Sand Urns.

3. Empty all Trash Receptacles and Remove Trash Collected to Main Disposal Area.

FREQUENCY - DAILY

AREA - Elevator

1. Vacuum Carpet (Full).

2. Spot Clean Interior Car Panels.

3. Clean Doors and Door Track on Corridor Side and Elevator Side.

4. Damp wipe and polish dry all Bright Metal Surfaces.

FREQUENCY - DAILY

AREA - Stairwells

1. Sweep Stairs and Landings.

2. Wet Mop Stairs and Landings.

3. Damp wipe and polish dry All Handrails.

4. Dust All Ledges, Door and Window Sills.

5. Spot Clean Walls.

6. Vacuum Carpets (Full).

FREQUENCY - WEEKLY

AREA – Employee Areas including office space

1. Clean and Dust Open Desk Areas, Telephone and Computer Screens.

2. Dust File Cabinets

3. Dust Window Sills

FREQUENCY - WEEKLY

AREA – Emergency Stairwells and exits

1. Sweep Stairs and Landings.

2. Spot Mop Stairs and Landings

3. Dust All Edges, Doors and Windows sills and Remove Cobwebs

FREQUENCY - MONTHLY

AREA – All Areas

1. Clean Window Treatment.

2. Clean all Exhaust Fan Grills, Supply Air Diffusers and Return Air Diffusers.

3. Edge Vacuum Carpets, this includes under and around furniture.

FREQUENCY - MONTHLY

AREA – All Areas

1. Sweep, Damp Mop and Buff Resilient Floors.

FREQUENCY - MONTHLY

AREA – All Waiting Rooms, Lobbies, Entry Areas, and High Traffic Corridors

1. Extract or Steam Clean Carpets in a Professional Manner.

FREQUENCY - QUARTERLY

AREA – All Areas

1. Clean all Light Fixtures Inside and Outside of Lenses.

2. Clean Window Treatment.

3. Clean All Exhaust Fan Grills, Supply Air Diffusers and Return Air Diffusers.

FREQUENCY - SEMI-ANNUAL

AREA - All Areas

1. Wash and Clean by Professional Methods of Vendors Choice the Inside and Outside of all Exterior Windows.

FREQUENCY - SEMI-ANNUAL

AREA - All Areas

1. *Strip and Apply Non-slip Floor Finish per Manufacturer’s Instructions and Buff Resilient Floors.

FREQUENCY - SEMI-ANNUAL

AREA – All Areas

1. Extract or Steam Clean All Carpets in a Professional Manner.

* IN ACCORDANCE WITH MANUFACTURER’S SPECIFICATIONS

Table 1 – Service Summary

Periodic surveillance, Customer complaint

Periodic surveillance, Customer complaint

Periodic surveillance, Customer complaint

Periodic surveillance, Customer complaint

Periodic surveillance, Customer complaint

Periodic surveillance, Customer complaint

Periodic surveillance, Customer complaint

Quality Control - Inspection Procedures are followed and documented IAW Contractor’s Quality Control Plan

SECTION C - CONTRACT CLAUSES

ADDENDUM to FAR 52.212-4 CONTRACT TERMS AND CONDITIONS—COMMERCIAL ITEMS Clauses that are incorporated by reference (by Citation Number, Title, and Date), have the same force and effect as if they were given in full text. Upon request, the Contracting Officer will make their full text available.

The following clauses are incorporated into 52.212-4 as an addendum to this contract:

C.1 52.252-2 CLAUSES INCORPORATED BY REFERENCE (FEB 1998)

This contract incorporates one or more clauses by reference, with the same force and effect as if they were given in full text. Upon request, the Contracting Officer will make their full text available. Also, the full text of a clause may be accessed electronically at this/these address(es):

http://www.acquisition.gov/far/index.html http://www.va.gov/oal/library/vaar/

(End of Clause)

C.2 52.217-8 OPTION TO EXTEND SERVICES (NOV 1999)

The Government may require continued performance of any services within the limits and at the rates specified in the contract. These rates may be adjusted only as a result of revisions to prevailing labor rates provided by the Secretary of Labor. The option provision may be exercised more than once, but the total extension of performance hereunder shall not exceed 6 months. The Contracting Officer may exercise the option by written notice to the Contractor within 30 days.

(End of Clause)

C.3 52.217-9 OPTION TO EXTEND THE TERM OF THE CONTRACT (MAR 2000)

(a) The Government may extend the term of this contract by written notice to the Contractor within 30 days; provided that the Government gives the Contractor a preliminary written notice of its intent to extend at least 60 days before the contract expires. The preliminary notice does not commit the Government to an extension.

(b) If the Government exercises this option, the extended contract shall be considered to include this option clause.

(c) The total duration of this contract, including the exercise of any options under this clause, shall not exceed five (5) years.

(End of Clause) C.4 52.223-2 AFFIRMATIVE PROCUREMENT OF BIOBASED PRODUCTS UNDER SERVICE AND CONSTRUCTION CONTRACTS (SEP 2013)

(a) In the performance of this contract, the contractor shall make maximum use of biobased products that are United States Department of Agriculture (USDA)-designated items unless—

(1) The product cannot be acquired—

(i) Competitively within a time frame providing for compliance with the contract performance schedule;

(ii) Meeting contract performance requirements; or

(iii) At a reasonable price.

(2) The product is to be used in an application covered by a USDA categorical exemption (see 7 CFR 3201.3(e)). For example, all USDA-designated items are exempt from the preferred procurement requirement for the following:

(i) Spacecraft system and launch support equipment.

(ii) Military equipment, i.e., a product or system designed or procured for combat or combat-related missions.

(b) Information about this requirement and these products is available at http://www.biopreferred.gov.

(c) In the performance of this contract, the Contractor shall—

(1) Report to http://www.sam.gov, with a copy to the Contracting Officer, on the product types and dollar value of any USDA-designated biobased products purchased by the Contractor during the previous Government fiscal year, between October 1 and September 30; and

(2) Submit this report no later than—

(i) October 31 of each year during contract performance; and

(ii) At the end of contract performance.

(End of Clause)

C.5 52.223-5 POLLUTION PREVENTION AND RIGHT-TO-KNOW INFORMATION (MAY 2011)

(a) Definitions. As used in this clause— "Toxic chemical" means a chemical or chemical category listed in 40 CFR 372.65.

(b) Federal facilities are required to comply with the provisions of the Emergency Planning and Community Right-to-Know Act of 1986 (EPCRA) (42 U.S.C. 11001-11050), and the Pollution Prevention Act of 1990 (PPA) (42 U.S.C. 13101-13109).

(c) The Contractor shall provide all information needed by the Federal facility to comply with the following:

(1) The emergency planning reporting requirements of Section 302 of EPCRA.

(2) The emergency notice requirements of Section 304 of EPCRA.

(3) The list of Material Safety Data Sheets, required by Section 311 of EPCRA.

(4) The emergency and hazardous chemical inventory forms of Section 312 of EPCRA.

(5) The toxic chemical release inventory of Section 313 of EPCRA, which includes the reduction and recycling information required by Section 6607 of PPA.

(6) The toxic chemical and hazardous substance release and use reduction goals of section 2(e) of Executive Order 13423 and of Executive Order 13514.

(End of Clause) C.6 52.223-17 AFFIRMATIVE PROCUREMENT OF EPA-DESIGNATED ITEMS IN SERVICE AND CONSTRUCTION CONTRACTS (AUG 2018)

(a) In the performance of this contract, the Contractor shall make maximum use of products containing recovered materials that are EPA-designated items unless the product cannot be acquired—

(1) Competitively within a timeframe providing for compliance with the contract performance schedule;

(2) Meeting contract performance requirements; or

(3) At a reasonable price.

(b) Information about this requirement is available at EPA's Comprehensive Procurement Guidelines web site, https://www.epa.gov/smm/comprehensive-procurement-guideline-cpg-program. The list of EPA-designated items is available at https://www.epa.gov/smm/comprehensive-procurement-guideline-cpg-program.

(End of Clause)

C.7 VAAR 852.203-70 COMMERCIAL ADVERTISING (MAY 2018)

The Contractor shall not make reference in its commercial advertising to Department of Veterans Affairs contracts in a manner that states or implies the Department of Veterans Affairs approves or endorses the Contractor’s products or services or considers the Contractor’s products or services superior to other products or services.

(End of Clause) C.8 VAAR 852.219-10 VA NOTICE OF TOTAL SERVICE-DISABLED VETERAN-OWNED SMALL BUSINESS SET-ASIDE (JUL 2019) (DEVIATION)

(a) Definition. For the Department of Veterans Affairs, “Service-disabled veteran owned small business concern or SDVOSB”:

(1) Means a small business concern:

(i) Not less than 51 percent of which is owned by one or more service-disabled veterans or, in the case of any publicly owned business, not less than 51 percent of the stock of which is owned by one or more service-disabled Veterans or eligible surviving spouses (see VAAR 802.101, Surviving Spouse definition);

(ii) The management and daily business operations of which are controlled by one or more service-disabled Veterans (or eligible surviving spouses) or, in the case of a service-disabled Veteran with permanent and severe disability, the spouse or permanent caregiver of such Veteran;

(iii) The business meets Federal small business size standards for the applicable North American Industry Classification System (NAICS) code identified in the solicitation document;

(iv) The business has been verified for ownership and control pursuant to 38 CFR part 74 and is so listed in the Vendor Information Pages (VIP) database (https://www.vip.vetbiz.va.gov); and

(v) The business will comply with VAAR subpart 819.70 and Small Business Administration (SBA) regulations regarding small business size and government contracting programs at 13 CFR part 121 and 125, including the nonmanufacturer rule and limitations on subcontracting requirements in 13 CFR 121.406 and 125.6, provided that any reference therein to a service-disabled veteran-owned small business concern (SDVO SBC), is to be construed to apply to a VA verified and VIP-listed SDVOSB. The nonmanufacturer rule and the limitations on subcontracting apply to all SDVOSB and VOSB set-asides and sole source contracts.

(2) “Service-disabled Veteran” means a Veteran, as defined in 38 U.S.C. 101(2), with a disability that is service-connected, as defined in 38 U.S.C. 101(16).

(b) General.

(1) Offers are solicited only from eligible service-disabled veteran-owned small business concerns. Only VIP-listed service-disabled veteran-owned small business concerns (SDVOSBs) may submit offers in response to this solicitation. Offers received from concerns that are not VIP-listed service-disabled veteran-owned small business concerns shall not be considered.

(2) Any award resulting from this solicitation shall be made to a VIP-listed service-disabled veteran-owned small business concern that meets the size standard for the applicable NAICS code.

(c) Representation. By submitting an offer, the prospective contractor represents that it is an eligible SDVOSB as defined in this clause, 38 CFR part 74, and VAAR subpart 819.70. Pursuant to 38 U.S.C. 8127(e), only VIP-listed SDVOSBs are considered eligible. Therefore, any reference in 13 CFR part 121 and 125 to a servicedisabled veteran-owned small business concern (SDVO SBC), is to be construed to apply to a VA verified and VIP-listed SDVOSB and only such concern(s) qualify as similarly situated. The offeror must also be eligible at the time of award.

(d) Agreement. Agreement. When awarded a contract (see FAR 2.101, Definitions), including orders under multiple-award contracts, or a subcontract, an SDVOSB agrees that in the performance of the contract, the SDVOSB shall comply with requirements in VAAR subpart 819.70 and SBA regulations on small business size and government contracting programs at 13 CFR part 121 and 125, including the nonmanufacturer rule and limitations on subcontracting requirements in 13 CFR part 121.406 and 125.6, provided that for purposes of the limitations on subcontracting, only VIP-listed SDVOSBs shall be considered eligible and/or “similarly situated” (i.e., a firm that has the same small business program status as the prime contractor). An independent contractor shall be considered a subcontractor. An otherwise eligible firm further agrees to the following:

(1) Services. In the case of a contract for services (except construction), it will not pay more than 50% of the amount paid by the government to it to firms that are not VIP-listed SDVOSBs.

(2) Supplies or products.

(i) In the case of a contract for supplies or products (other than from a nonmanufacturer of such supplies), it will not pay more than 50% of the amount paid by the government to it to firms that are not VIP-listed SDVOSBs.

(ii) In the case of a contract for supplies from a nonmanufacturer, it will supply the product of a domestic small business manufacturer or processor, unless a waiver as described in 13 CFR 121.406(b)(5) is granted.

(3) General construction. In the case of a contract for general construction, it will not pay more than 85% of the amount paid by the government to it to firms that are not VIP-listed SDVOSBs.

(4) Special trade contractors. In the case of a contract for special trade contractors, it will not pay more than 75% of the amount paid by the government to it to firms that are not VIP-listed SDVOSBs.

(5) Subcontracting. Any work that a VIP-listed SDVOSB subcontractor further subcontracts will count towards the percent of subcontract amount that cannot be exceeded. For supply or construction contracts, cost of materials is excluded and not considered to be subcontracted. For mixed contracts and additional limitations, refer to 13 CFR 125.6.

(e) Joint ventures. A joint venture may be considered an SDVOSB if the joint venture is listed in VIP and complies with the requirements in 13 CFR 125.18(b), provided that any reference therein to service-disabled veteran-owned small business concern or SDVO SBC, is to be construed to mean a VIP-listed SDVOSB. A joint venture agrees that, in the performance of the contract, the applicable percentage specified in paragraph (d) of this clause will be performed by the aggregate of the joint venture participants.

(f) Precedence. For any inconsistencies between the requirements of the SBA program for service-disabled veteran-owned small business concerns and the VA Veterans First Contracting Program, as defined in VAAR subpart 819.70 and this clause, the VA Veterans First Contracting Program requirements have precedence.

(End of Clause) C.9 VAAR 852.219-74 LIMITATIONS ON SUBCONTRACTING—MONITORING AND COMPLIANCE (JUL 2018)

(a) This solicitation includes VAAR 852.219-10 VA Notice of Total Service- Disabled Veteran-Owned Small Business Set-Aside.

(b) Accordingly, any contract resulting from this solicitation is subject to the limitation on subcontracting requirements in 13 CFR 125.6, or the limitations on subcontracting requirements in the FAR clause, as applicable. The Contractor is advised that in performing contract administration functions, the Contracting Officer may use the services of a support contractor(s) retained by VA to assist in assessing the Contractor's compliance with the limitations on subcontracting or percentage of work performance requirements specified in the clause. To that end, the support contractor(s) may require access to Contractor's offices where the Contractor's business records or other proprietary data are retained and to review such business records regarding the Contractor's compliance with this requirement.

(c) All support contractors conducting this review on behalf of VA will be required to sign an “Information Protection and Non-Disclosure and Disclosure of Conflicts of Interest Agreement” to ensure the Contractor's business records or other proprietary data reviewed or obtained in the course of assisting the Contracting Officer in assessing the Contractor for compliance are protected to ensure information or data is not improperly disclosed or other impropriety occurs.

(d) Furthermore, if VA determines any services the support contractor(s) will perform in assessing compliance are advisory and assistance services as defined in FAR 2.101, Definitions, the support contractor(s) must also enter into an agreement with the Contractor to protect proprietary information as required by FAR 9.505-4, Obtaining access to proprietary information, paragraph (b). The Contractor is required to cooperate fully and make available any records as may be required to enable the Contracting Officer to assess the Contractor's compliance with the limitations on subcontracting or percentage of work performance requirement.

(End of Clause)

C.10 VAAR 852.232-72 ELECTRONIC SUBMISSION OF PAYMENT REQUESTS (NOV 2018)

(a) Definitions. As used in this clause—

(1) Contract financing payment has the meaning given in FAR 32.001;

(2) Designated agency office means the office designated by the purchase order, agreement, or contract to first receive and review invoices. This office can be contractually designated as the receiving entity. This office may be different from the office issuing the payment;

(3) Electronic form means an automated system transmitting information electronically according to the accepted electronic data transmission methods and formats identified in paragraph (c) of this clause. Facsimile, email, and scanned documents are not acceptable electronic forms for submission of payment requests;

(4) Invoice payment has the meaning given in FAR 32.001; and

(5) Payment request means any request for contract financing payment or invoice payment submitted by the contractor under this contract.

(b) Electronic payment requests. Except as provided in paragraph (e) of this clause, the contractor shall submit payment requests in electronic form. Purchases paid with a Government-wide commercial purchase card are considered to be an electronic transaction for purposes of this rule, and therefore no additional electronic invoice submission is required.

(c) Data transmission. A contractor must ensure that the data transmission method and format are through one of the following:

(1) VA’s Electronic Invoice Presentment and Payment System at the current website address provided in the contract.

(2) Any system that conforms to the X12 electronic data interchange (EDI) formats established by the Accredited Standards Center (ASC) and chartered by the American National Standards Institute (ANSI).

(d) Invoice requirements. Invoices shall comply with FAR 32.905.

(e) Exceptions. If, based on one of the circumstances in this paragraph (e), the Contracting Officer directs that payment requests be made by mail, the Contractor shall submit payment requests by mail through the United States Postal Service to the designated agency office. Submission of payment requests by mail may be required for—

(1) Awards made to foreign vendors for work performed outside the United States;

(2) Classified contracts or purchases when electronic submission and processing of payment requests could compromise the safeguarding of classified or privacy information;

(3) Contracts awarded by contracting officers in the conduct of emergency operations, such as responses to national emergencies;

(4) Solicitations or contracts in which the designated agency office is a VA entity other than the VA Financial Services Center in Austin, Texas; or

(5) Solicitations or contracts in which the VA designated agency office does not have electronic invoicing capability as described above.

(End of Clause) (End of Addendum to 52.212-4) C.11 52.212-5 CONTRACT TERMS AND CONDITIONS REQUIRED TO IMPLEMENT STATUTES OR EXECUTIVE ORDERS—COMMERCIAL ITEMS (OCT 2019)

(a) The Contractor shall comply with the following Federal Acquisition Regulation (FAR) clauses, which are incorporated in this contract by reference, to implement provisions of law or Executive orders applicable to acquisitions of commercial items:

(1) 52.203-19, Prohibition on Requiring Certain Internal Confidentiality Agreements or Statements (JAN 2017) (section 743 of Division E, Title VII, of the Consolidated and Further Continuing Appropriations Act, 2015 (Pub. L. 113-235) and its successor provisions in subsequent appropriations acts (and as extended in continuing resolutions)).

(2) 52.204–23, Prohibition on Contracting for Hardware, Software, and Services Developed or Provided by Kaspersky Lab and Other Covered Entities (Jul 2018) (Section 1634 of Pub. L. 115–91).

(3) 52.204–25, Prohibition on Contracting for Certain Telecommunications and Video Surveillance Services or Equipment. (AUG 2019) (Section 889(a)(1)(A) of Pub. L. 115–232).

(4) 52.209-10, Prohibition on Contracting with Inverted Domestic Corporations (NOV 2015).

(5) 52.233-3, Protest After Award (Aug 1996) (31 U.S.C. 3553).

(6) 52.233-4, Applicable Law for Breach of Contract Claim (Oct 2004) (Public Laws 108-77 and 108-78 (19 U.S.C. 3805 note)).

(b) The Contractor shall comply with the FAR clauses in this paragraph (b) that the Contracting Officer has indicated as being incorporated in this contract by reference to implement provisions of law or Executive orders applicable to acquisitions of commercial items:

[] (1) 52.203-6, Restrictions on Subcontractor Sales to the Government (Sept 2006), with Alternate I (Oct 1995) (41 U.S.C. 4704 and 10 U.S.C. 2402).

[] (2) 52.203-13, Contractor Code of Business Ethics and Conduct (OCT 2015) (41 U.S.C. 3509).

[] (3) 52.203-15, Whistleblower Protections under the American Recovery and Reinvestment Act of 2009 (JUN 2010) (Section 1553 of Pub. L. 111-5). (Applies to contracts funded by the American Recovery and Reinvestment Act of 2009.)

[X] (4) 52.204–10, Reporting Executive Compensation and First-Tier Subcontract Awards (Oct 2018) (Pub. L. 109–282) (31 U.S.C. 6101 note).

[] (5) [Reserved] [] (6) 52.204–14, Service Contract Reporting Requirements (OCT 2016) (Pub. L. 111–117, section 743 of Div. C).

[] (7) 52.204–15, Service Contract Reporting Requirements for Indefinite-Delivery Contracts (OCT 2016) (Pub. L. 111–117, section 743 of Div. C).

[X] (8) 52.209-6, Protecting the Government's Interest When Subcontracting with Contractors Debarred, Suspended, or Proposed for Debarment. (OCT 2015) (31 U.S.C. 6101 note).

[] (9) 52.209-9, Updates of Publicly Available Information Regarding Responsibility Matters (Oct 2018) (41 U.S.C. 2313).

[] (10) [Reserved] [] (11)(i) 52.219-3, Notice of HUBZone Set-Aside or Sole-Source Award (NOV 2011) (15 U.S.C. 657a).

[] (ii) Alternate I (NOV 2011) of 52.219-3.

[] (12)(i) 52.219-4, Notice of Price Evaluation Preference for HUBZone Small Business Concerns (OCT 2014) (if the offeror elects to waive the preference, it shall so indicate in its offer) (15 U.S.C. 657a).

[] (ii) Alternate I (JAN 2011) of 52.219-4.

[] (13) [Reserved] [] (14)(i) 52.219-6, Notice of Total Small…