36C25920Q0346 0002.docx

5. PROJECT NUMBER (if applicable)

CODE

7. ADMINISTERED BY

2. AMENDMENT/MODIFICATION NUMBER

CODE

6. ISSUED BY

8. NAME AND ADDRESS OF CONTRACTOR

4. REQUISITION/PURCHASE REQ. NUMBER

3. EFFECTIVE DATE

9A. AMENDMENT OF SOLICITATION NUMBER

9B. DATED

PAGE OF PAGES

10A. MODIFICATION OF CONTRACT/ORDER NUMBER

10B. DATED

BPA NO.

1. CONTRACT ID CODE

FACILITY CODE

CODE

Offers must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended, by one of the following methods:

The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offers

E. IMPORTANT:

is extended,

(a) By completing Items 8 and 15, and returning __________ copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted; or (c) By separate letter or electronic communication which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY is not extended.

12. ACCOUNTING AND APPROPRIATION DATA

(REV. 11/2016)

is required to sign this document and return ___________ copies to the issuing office.

is not, A. THIS CHANGE ORDER IS ISSUED PURSUANT TO:

Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE CONTRACT ORDER NO. IN ITEM 10A.

15C. DATE SIGNED

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(b).

RESULT IN REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by letter or electronic communication, provided each letter or electronic communication makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER

Contractor

16C. DATE SIGNED

14. DESCRIPTION OF AMENDMENT/MODIFICATION

16B. UNITED STATES OF AMERICA

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15A. NAME AND TITLE OF SIGNER

16A. NAME AND TITLE OF CONTRACTING OFFICER

15B. CONTRACTOR/OFFEROR

STANDARD FORM 30

PREVIOUS EDITION NOT USABLE

Prescribed by GSA - FAR (48 CFR) 53.243 (Type or print) (Type or print) (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

(Number, street, county, State and ZIP Code) (If other than Item 6) (Specify type of modification and authority) (such as changes in paying office, appropriation date, etc.)

(If required)

(SEE ITEM 11)

(SEE ITEM 13)

(X)

CHECK

ONE

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS,

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

(Signature of person authorized to sign) (Signature of Contracting Officer) 06-04-2020 None 36C259 Department of Veterans Affairs Network Contracting Office

NCO 19

6162 South Willow Drive, Suite 300 Greenwood Village CO 80111 36C259 Department of Veterans Affairs Network Contracting Office

NCO 19

6162 South Willow Drive, Suite 300 Greenwood Village CO 80111 To all Offerors/Bidders

36C25920Q0346 06-04-2020

X X X June 11th at 10:00am MST X The purpose of this amendment for POST COVID Cleaning services at the Rocky Mountain Regional VAMC is to:

a. Incorporate the updated Statement of Work with more clarifications to square footages and contractor provided cleaning agents.

b. Shift the BPA ordering period of performance to 6/22/2020 through 6/21/2021.

c. Allow for updated proposals to be submitted to Mary.Good2@va.gov NLT 10:00am MST, 6/11/2020.

d. No further questions will be allowed at this time.

e. Please ensure all proposal submissions remain in accordance with the original solicitation requirements.

f. All other terms and conditions remain unchanged.

Mary Good Contracting Officer

CONTINUATION PAGE

DEPARTMENT OF VETERAN AFFAIRS

Rocky Mountain Regional Medical Center (RMRVAMC) 1700 North Wheeling Street Aurora, Colorado 80045

STATEMENT OF WORK (SOW)

PROJECT TITLE: COVID – FULL INFECTIOUS DISEASE DISINFECTION SERVICES

1.0 OBJECTIVE:

It is critical that EMS fulfill the organizational responsibility to provide an aseptic and hazard-free work environment to our patients, visitors, and staff. Contract personnel shall be required to provide aseptic COVID-19 cleaning and disinfecting at all locations listed within this Performance Work Statement.

Contract personnel shall be required to provide power washing services to parking structures and areas of RMR listed within this Performance Work Statement.

2.0 BACKGROUND:

Due to the COVID19 pandemic and the need to disinfect all ECHCS facilities prior to re-activating normal operations. Facilities to be cleaned by the contractor are as listed: Rocky Mountain Regional VA Medical Center (615,000 sq. feet) to include Parking Garages (780,841 sq. feet), ED Parking Deck (24,133 sq. feet), drive lanes and entrance areas to PVS (10,443 sq. feet) and PVN (8,874 sq. feet) located at 1700 Wheeling Street, Aurora, CO 80045; Domiciliary Lakewood Clinic (25,397 sq. feet) located at 7350 W. Eastman Pl., Lakewood, CO. 80227; Fisher House (10,993 sq. feet) located at 1700 North Wheeling St., Bldg. R., Aurora, CO. 80045; Bio Science East (25,168 sq. feet) located at 1700 North Wheeling St., Bldg. P., Aurora, CO. 80045; Pueblo Community Living Center (26,514 sq. feet) 2600 Oakshire Lane, Pueblo, CO. 81001

3.0 INTRODUCTION AND HOURS OF OPERATION:

Contractor shall have experience in full infectious disease disinfection services in a medical facility setting. Contractor shall have experience in power washing of concrete surfaces for parking garage structures. Services shall be performed in a manner that will minimize cross contamination or re-contamination of surfaces while maintaining a satisfactory facility condition and appearance.

The Contractor shall perform services required by this contract 7 days a week excluding holidays until completion of the contract. Access to all locations will be coordinated in advance of the commencement of work. A planned work schedule shall be provided by the Contractor to the CO, Contracting Officer Representative (COR) or Technical Representative prior to commencement of work. The Contracting Officer Representative (COR) or Technical Representative must approve any changes to the Contractor’s planned work schedule in advance of any changes being made. All cleaning requirements & expectations established and stated within this SOW must be completed NLT 60 days after contract award.

Contractor shall furnish all labor, transportation, travel, personal protective equipment, supplies and equipment for the completion of a once through high-level disinfection service for COVID-19 at the following VA Eastern Colorado Health Care System facilities:

Rocky Mountain Regional VA Medical Center (RMR VAMC) 1700 Wheeling St., Aurora, CO. 80045

Services by the Contractor shall be provided between the hours of 7:00 a.m. through 11:30 p.m. until the completion of work to address disinfection requirements for all rooms located at RMR. This includes but not limited to OR suites, GI suites, IR Suites, Cath Suites, inpatient and outpatient clinical settings, exam rooms, med rooms, public restrooms, conference rooms, staff offices, staff breakrooms, waiting areas, common areas, storage closets, HAC closets, clean supply rooms, stairwells, and elevators, etc.

Interstitial spaces are excluded from the cleaning requirement listed within this SOW for RMR.

Services by the Contractor for power washing of parking garages, parking garage stairwells and landings, drive lanes and entrance areas of PVS and PVN, parking garage elevators, and the ED parking deck shall be provided during hours that are conducive to the VA ensuring minimal impact to staff and patient parking.

Pueblo Community Living Center:

2600 Oakshire Lane, Pueblo, CO. 81001

Services by the Contractor shall be provided between the hours of 7:00 a.m. through 8:00 p.m. until the completion of work to address disinfection requirements for all rooms located at the Pueblo CLC. This includes but not limited to patient rooms, exam rooms, med rooms, public restrooms, conference rooms, staff offices, staff breakrooms, waiting areas, common areas, storage closets, HAC closets, clean supply rooms, etc.

Domiciliary Lakewood Clinic:

7350 W. Eastman Pl., Lakewood, CO. 80227

Services by the Contractor shall be provided between the hours of 7:00 a.m. through 8:00 p.m. until the completion of work to address disinfection requirements for all rooms located at the Domiciliary Lakewood Clinic (DOM). This includes but not limited to resident rooms, common areas, public restrooms, conference rooms, staff breakrooms, storage closets, staff offices, kitchen, dining areas, tv rooms, group rooms, HAC closets, med room, etc.

Fisher House:

1700 North Wheeling St., Bldg. R., Aurora, CO. 80045

Services by the Contractor shall be provided between the hours of 7:00 a.m. through 4:30 p.m. until the completion of work to address disinfection requirements for all rooms located at the Fisher House. This includes but not limited to common areas, public restrooms, storage closets, staff offices, HAC closets, resident rooms, dining areas, etc.

Bio Science East:

1700 North Wheeling St., Bldg. P., Aurora, CO. 80045

Services by the Contractor shall be provided between the hours of 7:00 a.m. through 11:30 p.m. until the completion of work to address disinfection requirements for all rooms located at the Bio Science East. This includes but not limited to SIM lab, common areas, public restrooms, conference rooms, staff breakrooms, storage closets, staff offices, kitchen, dining areas, HAC closets, etc.

Due to numerous facilities and operational hours, availability of locations is subject to change to meet the needs of the contract and the completion of work. Adjustments may be made without the requirement of a modification to the contract if all parties agree to the adjustment.

4.0 SCOPE OF WORK:

The Contractor employees daily work scheduling is based on work demands and subject to immediate changes. The VA reserves the right to propose alternate daily scheduling to minimize interference with the normal operation of the treatment facility. The Contractor will provide aseptic COVID 19 cleaning and disinfecting services for all building and locations listed within this Performance Work Statement.

5.0 REQUIRED CLEANING AND DISINFECTIONING SERVICES:

5.1 Disinfection team will wear the proper PPE, such as Level C encapsulated suits with hood and booties, full face respirator, and gloves at all times. Contractor shall be required to provide personal protective equipment to contract staff. Personnel also strictly follow the COVID-19 don/doff PPE protocol, including going in and out of control zones to prevent cross contamination. Contractors team will be expected to set up zones to prevent cross contamination and ensure they do not re-contaminate any area that they have already disinfected. For preventative cases, a modified two-zone setup will be expected and used.

5.2 Disinfectants to be used are CDC-approved, EPA-registered, including or similar to: Husky 824: EPA Reg. No. 6836-348-8155; Husky 891: EPA Reg. No. 1839-166-8155. Disinfectants used by Contractor must have the ability to kill envelope viruses such as influenza A and B, Hepatitic C, HIV, Human Coronavirus Strain 229E, Norovirus. Government must approve the chemicals utilized by Contractor.

5.3 A three-step cleaning, disinfecting and rinsing process will be used to ensure proper disinfection of all surfaces. There will be an initial enzyme based solvent treatment to all surfaces (applied before disinfectant). After the completion of initial enzyme based solvent application, contractor will apply a disinfectant’s; including or similar to Husky 824: EPA Reg. No. 6836-348-8155; Husky 891: EPA Reg. No. 1839-166-8155. Final step will require that the contractor rinse and wipe with a solvent or water-based rinse.

5.4 Contractor must have the ability to complete power washing on all parking garages, ED parking deck, connector from PSN to main building, drive lanes and entrance areas for PVS and PVN, and parking garage stairwell. Disinfectants to be used are CDC-approved, EPA-registered, including or similar to: Husky 824: EPA Reg. No. 6836-348-8155; Husky 891: EPA Reg. No. 1839-166-8155. Contractor must take care when completing power washing within the parking garages, decks and stairwells to ensure conduit, electrical, structural steel and ornamental steel items do not become wet/damaged. Contractor must take care to ensure paint is not removed from structural steel or from ornamental steel such as handrails, fences, gates, etc. Contractor must maintain the VOC requirement and proper storage of any chemicals utilized to complete parking structure and parking deck areas. Contractor shall also be responsible for the cleaning and disinfecting of all parking garage elevators and elevator vestibules. Contractor must take care to not damage any drywall located in these areas. Disinfectants used by contractor must have the ability to kill envelope viruses such as influenza, Hepatitic C, HIV, Human Coronavirus Strain 229E, Influenza B, Norovirus. Government must approve the chemicals utilized by Contractor. Contractor must adhere to all VOC requirements for all power washing activities and proper storage of equipment and chemicals must be maintained throughout the course of work completed. Schedule for all tasks related to parking structures will be coordinated with the VA prior to the commencement of work as described in the SOW.

6.0 PERSONNEL QUALIFICATION AND REQUIREMENTS:

6.1 Supervision: The COR/POC will be responsible for reviewing completed daily inspection sheets for all areas covered by the Contractor. The Contractor will provide their own inspections sheets for areas completed by contracted staff. The COR/POC will be notified in writing of the Contractor personnel names and of changes in personnel appointed to fulfill this function or substitution of personnel due to illness or leave. Supervision must be provided by the Contractor during the completion of work as it relates to all portions of the SOW.

6.2 Training: The contract personnel will be required to go through training deemed necessary by the Contractor. Copies of completed training material will be provided to the COR/Technical Representative upon request. VA will provide the training material and or forms pertaining to VHA Privacy and Information Security Awareness and the Hand Hygiene Program. Training regarding VA material and or forms will be provided by the Contractor to their personal.

6.3 Communication: Daily effective communication is critical and requires ability to speak, understand, and follow simple instructions in English.

6.4 Uniforms and Employee Identification: Contractor personnel assigned to the performance of this contract are to wear a Contractor provided standard distinctive uniform that is clearly distinguishable. Uniforms are to be clean and maintained in good repair. Contractor personnel will be provided a badge to be worn above the waist and is visible at all times. All Contract personnel will receive a background check and documentation will be provided before beginning work at any VA facility.

7.0 CONTRACTOR STAFF REQUIREMENTS:

7.1 Personnel Rosters: Current written rosters of all regular and alternate employees will be provided to the COR/POC. Employees not listed will not be allowed to work in the facility.

7.2 Backup Employees: The Contractor shall ensure that sufficient backup employees have experience cleaning a health care facility, VA background checks and completed VA course training. Provide a written contingency plan for how contract obligations will be meet in case of an emergency. For example: ten people call out sick on the same day.

7.3 Employee Physical Examinations: Contractor employees must be screened for COVID symptoms prior to the start of each shift. Any employee displaying symptoms should not be allowed to return to work until they are symptom free for 72 hours. Symptoms include but are not limited to fever, shortness of breath, new or persistent cough.

7.4 Miscellaneous: Contractor personnel shall not consume food, snacks, drinks, or tobacco products except during specified break periods in designated break/smoking areas only. There will be no usage of personal cell phones while on station. Cell phone usage related to work issues/emergencies is authorized. Personal cell phone usage should be limited to breaks and lunch periods with the exceptions of emergencies. Emergent personal phone calls are acceptable but should not interfere with patient care and staff should be mindful of their surroundings. Unauthorized smoking, eating, theft or pilferage by Contractor personnel shall constitute adequate cause for the Government to require that the Contractor immediately remove the offender(s) from employment on the medical facility premises for the duration of this contract.

8.0 GOVERNMENT FURNISHED EQUIPMENT:

The Contractor shall furnish all cleaners, disinfectants, equipment and supplies to meet the requirements of the SOW. All chemicals utilized by the Contractor must be VA approved prior to the commencement of work.

9.0 TRAINING:

9.1 The contract personnel will be required to go through training deemed necessary by the Contractor. Copies of completed training material will be provided to the COR/POC upon request. VA will provide the training material and or forms pertaining to VHA Privacy and Information Security Awareness and the Hand Hygiene Program. Training regarding VA material and or forms will be provided by the Contractor to their personal which is to be conducted within (7) full days from date of contract award. The Contractor shall provide evidence that its employees are trained for providing janitorial services for a healthcare facility in all aspects of cleaning and in the use of all chemicals utilized by the contractor. The Contractor shall ensure that a minimum of 10 hours of job specific training is conducted during the period of performance.

10.0 SAFETY:

10.1 All OSHA Safety Regulations including 29CFR 1910.28 (I) (10) and 1910.66 subpart D will be strictly adhered to. (Regulation may be located at http://www.osha.gov/). All VOS requirements will be adhered to. All chemicals used on VA property must be accompanied by a Safety Data Sheet and be supplied by the VA. All materials and equipment will be removed from the facility or stored at the end of the workday.

10.2 The Contractor shall take such safety precautions as are necessary to protect the lives and health of occupants of the building during performance of contract requirements. The Contractor shall immediately correct any fire and safety deficiencies caused by his/her personnel.

10.3 Handling of Infectious Medical Waste ("Red Bag" Waste and "Sharps") Containers: The Contractor employees may be required to collect bio-hazardous "RED BAG" waste from the treatment facility and to deposit the bags and containers in designated bio-hazardous waste containers (usually located outside and at the rear of the facility in locked cage or storage facilities). Contractor shall maintain records on employee training.

10.4 Qualifying Corporate Experience Requirements: Offers will be considered only from firms who are, in the judgment of the Contracting Officer, well-established in the janitorial business, are financially responsible, and able to show evidence of resources, experience, and qualifications necessary to render service under the contract.

11.0 BUILDING SECURITY AND CONSERVATION:

11.1 Written work instructions are required to implement the requirement for building security. The Contractor personnel shall be provided keys by the agencies Supervisor or General Foreman at the start of each shift. Keys are to be returned to the Supervisor or General Foreman at the end of the work shift daily to allow access to all buildings and rooms/areas requiring cleaning. The Government may choose to accompany Contractor personnel when in certain secured areas. Keys provided to the Contractor shall not be duplicated nor removed from the premises. All keys not issued for the day shall be retained in the designated locked key box. Only shift leaders will be issued a master key and it shall be in their possession while they are on duty. The Contractor shall be responsible for immediately reporting the occurrence of a lost key to the COR/POC. The Government at the Contractor's expense (including re-keying all doors that were affected by the lost key) shall replace any keys lost by Contractor personnel. In the event a key(s) is lost or duplicated, the Government shall replace all locks and keys on that system and the total cost deducted from the monthly payment due the Contractor. If a key is lost, the Government shall replace the lock for that room(s)and the total cost deducted from the monthly payment due the Contractor.

11.2 Contractor employees shall not allow anyone use of any key in their possession. They shall not open locked rooms or areas to permit entrance by persons other than Contractor employees performing assigned duties. All rooms/areas unlocked for cleaning shall not be left unattended during the cleaning process and shall be locked by Contractor personnel after completion of cleaning duties and be verified secure by the Supervisor.

11.3 If any difficulty is encountered in keeping areas locked or windows closed and locked, the COR/POC shall be notified.

11.4 Contractor personnel shall turn off all lights they turned on when entering an area and ensure doors are locked after exiting area.

11.5 Any personal property found within a room will be turned over to the supervisor or General Foreman for proper processing.

12.0 QUALITY ASSURANCE:

12.1 Quality Control: The Contractor shall develop and maintain a quality program to ensure custodial services are performed in accordance with commonly accepted commercial practices. The Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services by conducting frequent inspections with the COR/POC or designee. At a minimum, the contractor shall develop quality control procedures addressing the areas identified in Basic Cleaning Services, Basic Restrooms and Shower Cleaning Services, Exterior Cleaning, Periodic Cleaning Services, and Emergency and Special Event Cleaning Services to the CO for acceptance not later than the pre-performance conference. The CO will notify the Contractor of acceptance or required modifications to the plan before the contract start date. The Contractor shall make appropriate modifications and obtain acceptance of the plan by the Contracting Officer before the contract start date. The plan shall include:

12.1.1 A description of the inspection system to cover all services specified in the statement of work. Description shall include specifics as to the areas to be inspected on both scheduled and unscheduled basis, frequency of inspections, and the title and organizational placement of the inspectors. Additionally, control procedures for any government provided keys or lock combinations should be included.

12.1.2 A description of the methods to be used for identifying and preventing defects in the quality of service performed. Supervisor will attend all EOC Rounds as scheduled by the VA.

12.1.3 A description of the records to be kept to document inspections and corrective/preventive actions taken. Copy to be provided to the COTR.

12.1.4. The records of inspections shall be kept and made available to the Government throughout the contract performance period and for the period after contract completion until final settlement of any claims under this contract.

12.1.5 Contractor Quality Control Program: Contractor shall have a quality control program to assure all requirements of the contract are provided as specified. Contractor designee will attend Environment of Care rounds as scheduled. The program shall be continuously improved and is therefore documented in loose-leaf manual or electronic format. The program shall include, but not be limited to the following:

12.1.5.1 Written work instructions/procedures, processes, and product descriptions to implement contractual obligations. The preparation and maintenance of and compliance with, these instructions shall be audited as a function of the Contractor's Quality Control Program to assure compliance with or timely changes to the instructions. The COR/Technical Representative shall be on document distribution for all formalized changes to the Contractor's Quality Control Program. The COR/Technical Representative will request corrective action to improve the quality of patient care or cure damage to the facility. Written work instructions will be complete and reliable. Reliable records are objective evidence of the existing or past quality of service.

12.1.5.2 A method of early detection and correction of assignable conditions adverse to the quality of service, to include analysis or corrective action records (including customer complaints) in order to determine causes of defects. This method will include providing timely written explanation/documentation of the correction of the defectiveness and correction of cause in response to Government corrective action request to include bacteriological monitoring when necessary.

QUALITY CONTROL MONITORING:

13.1 The Government appointed COR/Technical Representative(s) will monitor the Contractor’s performance to assure that the performance thresholds and standards of performance are met. In accordance with FAR 52.212-4 (a) “Inspection/Acceptance” the Government reserves the right to inspect or test any supplies or services that have been tendered for acceptance. The Government may require repair or replacement of nonconforming supplies or performance of nonconforming services at no increase in contract price. COR/Technical Representative(s) are interchangeable in this SOW.

13.2 The Contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance standards describe the minimum acceptable levels of the service required for each task. These thresholds are critical to mission success.

13.3 The Government COR/Technical Representative will evaluate the services required by this contract to ensure compliance and quality.

13.4 The contractor shall perform all work required by this contract in a satisfactory manner in accordance with the SOW. The COR/POC will not consider the task complete until all deficiencies have been corrected.

13.5 The Government COR/POC will inspect all work tasks required by the task order sheets to ensure contract performance on a bi-weekly basis utilizing the attached work inspection sheet.

13.6 The Government COR/POC will receive complaints from facility personnel and pass them on to the Contractor’s quality inspector for correction.

13.7 The inspection period is weekly. Inspection period will be from the first of the month through the last day of the month. The COR/POC will receive no more than five (5) complaints. The COR/POC will record results of the inspection, noting the date and time of inspection. If inspection indicates unacceptable performance, the COR/POC will notify the supervisor or quality inspector. The Contractor shall be given two (2) hours after notification during shift hours to correct the unacceptable performance. Report period is weekly; however, complaints are by task.

13.8 More than five COR/POC documented complaints during the report period will result in a decrease of the monthly billing of one percent (1%) by facility at the end of the report period.

Reference

Ensure VA security measures are meet. EMPLOYEES must be fingerprinted and adjudicated* before starting work.

* Unbadged staff would need to be escorted/working with badged employee.

12.1.3

· The COR/POC will notify the vendor of any complaints the same day identified. Vendor must respond to the complaint within 2 hours of notification with a response as to how the issue was resolved. If a response is not provided by the 2nd workday, the disincentive will be assessed retroactively from the 1st of the month until a response is received. The COR/POC will make the initial determination whether or not the response or the remediation plan is adequate and negotiate as needed with the Contract representative. Any disincentive will be suspended once the response has been received and/or negotiations are in progress.