36C25719Q1107-003.pdf

Statement of Work

(SOW)

674-19-4-038-0074

Library Services, Central Texas Veterans Health Care System (CTVHCS). Temple, TX

1. General: Pharmacist’s and Pharmacy Technician’s Letter is to provide simultaneous searchable formatted on-line reference materials and full text medical journals in searchable format w/CE’s.

2. Description of Work: The contractor shall provide access to a web-based subscription to the Pharmacist’s Letter w/CE for (75) Pharmacist’s and the Pharmacy Technician’s Letter w/CE and Live Webinars for (46) Pharmacy Technician’s for a facility-wide (all CTVHCS sites) year ONE (1) (9-28-19 – 9-27-

20) of our BASE plus FOUR contract extending out to 9-27-2023. The requirement is for an online multi-user subscription to Pharmacist’s and Pharmacy Technician’s Letter for the use of a facility-wide (all CTVHCS sites) pharmacy staff.

3. Qualifications: Contractor shall maintain legal authority to authorize access and distribute Pharmacist’s and Pharmacy Technician’s Letter on line database/subscription.

4. Hours of Performance: Contactor will be required to provide online electronic resource database delivery through the Internet at a website available 24 hours per day, seven days per week with unlimited concurrent user access. Downtime or interruption of service should be kept to a minimal. Restoration of service shall be made within 4 hours from the time of notifications.

5. Specific Instructions: Contractor shall provide the servicing office with administrative support contact information for reporting discrepancies and /or HTTP: errors that prevent CTVHCS medical personnel from accessing the online resource database.

6. Information Systems Officer, Information Protection: Desktop computers having access to online resources are government owned and are accessed only by authorized personnel who have met all CTVHCS computer access prerequisites.

7. Privacy Officer: There will not be any Patient Health Information (PHI) entered, retrieved or having the capability of accessing patient information with the use of the online database resource licensing agreement with Pharmacist’s Letter.