36C25620Q0040-001.docx

36C25619Q1383

PAGE 1 OF

1. REQUISITION NO.

2. CONTRACT NO.

3. AWARD/EFFECTIVE DATE

4. ORDER NO.

5. SOLICITATION NUMBER

6. SOLICITATION ISSUE DATE

a. NAME

b. TELEPHONE NO. (No Collect Calls)

8. OFFER DUE DATE/LOCAL

TIME

9.

ISSUED BY

CODE

10. THIS ACQUISITION IS

UNRESTRICTED OR

SET ASIDE:

% FOR:

SMALL BUSINESS

HUBZONE SMALL

BUSINESS

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

WOMEN-OWNED SMALL BUSINESS

(WOSB) ELIGIBLE UNDER THE

WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

8(A)

NAICS:

SIZE STANDARD:

11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

12. DISCOUNT TERMS

13a. THIS CONTRACT IS A

RATED ORDER UNDER

DPAS (15

CFR 700)

13b. RATING

14. METHOD OF SOLICITATION

RFQ

IFB

RFP

15. DELIVER TO

CODE

16. ADMINISTERED BY

CODE

17a. CONTRACTOR/OFFEROR

CODE

FACILITY CODE

18a. PAYMENT WILL BE MADE BY

CODE

TELEPHONE NO.

DUNS:

DUNS+4:

PHONE:

FAX:

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN OFFER 18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK BELOW IS CHECKED

SEE ADDENDUM

19.

20.

21.

22.

23.

24.

ITEM NO.

SCHEDULE OF SUPPLIES/SERVICES

QUANTITY

UNIT

UNIT PRICE

AMOUNT

(Use Reverse and/or Attach Additional Sheets as Necessary)

25. ACCOUNTING AND APPROPRIATION DATA

26. TOTAL AWARD AMOUNT (For Govt. Use Only) 27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA

ARE

ARE NOT ATTACHED.

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA

ARE

ARE NOT ATTA

CHED

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN _______________

29. AWARD OF CONTRACT: REF. ___________________________________ OFFER

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND

DATED ________________________________. YOUR OFFER ON SOLICITATION

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED

SET FORTH HEREIN IS ACCEPTED AS TO ITEMS:

30a. SIGNAT

URE OF OFFEROR/CONTRACTOR

31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER) 30b. NAME AND TITLE OF SIGNER (TYPE OR PRINT) 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER (TYPE OR PRINT) 31c. DATE SIGNED

AUTHORIZED FOR LOCAL REPRODUCTION

(REV. 2/2012)

PREVIOUS EDITION IS NOT USABLE

Prescribed by GSA - FAR (48 CFR) 53.212

7. FOR SOLICITATION

INFORMATION CALL:

STANDARD FORM 1449

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

520-20-1-445-0001 36C25620Q0040 10-10-2019

ARLENE A. BLADE

318-466-4281 10-18-2019 8:00 am CST 00502

ALEXANDRIA VA HEALTH CARE SYSTEM

NETWORK CONTRACTING OFFICE 16

ALEXANDRIA VA HEALTH CARE SYSTEM

PO BOX 69004

ALEXANDRIA LA 71306-9004

X X Y 532420 $32.5 Million N/A X 00502

DEPARTMENT OF

VETERANS AFFAIRS

ALEXANDRIA VA HEALTH CARE SYSTEM

WAREHOUSE BUILDING 136

2495 Shreveport Highway Pineville LA 71360 00502

DEPARTMENT OF VETERANS AFFAIRS

NETWORK CONTRACTING OFFICE 16

ALEXANDRIA VA HEALTH CARE SYSTEM

SHREVEPORT HIGHWAY

PINEVILLE LA 71360-4004

Department of Veterans Affairs Financial Services Center PO Box 149971 Austin TX 78714 877-353-9791 512-460-5429 See CONTINUATION Page This requirement is for the lease of new, inbound mail and package receiving and Mailing System equipment for the period of one (1) base year and four (4) option years.

See Section B.2:

Performance Work Statement See Section B.3: Price/Cost Schedule This requirement is set-aside 100% for Service Disabled Veteran Owned Small businesses. SDVOSBs must be verified in VIP at the time the quore is submitted.

Any questions should be submitted to arlene.blade@va.gov by October 15, 2019 by 12:00 pm CST.

Quotes must be submitted no later than Date and Time in Block 8: October 18, 2019 by 8:00 AM CST.

See CONTINUATION Page 520-3600152-445-841100-2341 010041080 X

ARLENE A. BLADE

Contracting Officer Table of Contents

SECTION B - CONTINUATION OF SF 1449 BLOCKS

B.1 CONTRACT ADMINISTRATION DATA

1. Contract Administration: All contract administration matters will be handled by the following individuals:

a. CONTRACTOR:

b. GOVERNMENT: Contracting Officer 36C256

ALEXANDRIA VA HEALTH CARE SYSTEM

NETWORK CONTRACTING OFFICE 16

ALEXANDRIA VA HEALTH CARE SYSTEM

PO BOX 69004

ALEXANDRIA LA 71306-9004

2. CONTRACTOR REMITTANCE ADDRESS: All payments by the Government to the contractor will be made in accordance with:

3. INVOICES: Invoices shall be submitted in arrears:

4. GOVERNMENT INVOICE ADDRESS: All Invoices from the contractor shall be submitted electronically in accordance with VAAR Clause 852.232-72 Electronic Submission of Payment Requests.

Department of Veterans Affairs Financial Services Center PO Box 149971 Austin TX 78714 ACKNOWLEDGMENT OF AMENDMENTS: The offeror acknowledges receipt of amendments to the Solicitation numbered and dated as follows:

Page 1 of Page 1 of

Performance Work Statement Gulf Coast VA Medical Center Lease of Mail Room Mailing System

1. Background: The Gulf Coast VAMC and Community Based Outpatient Clinics (Mobile, Pensacola, Eglin, and Panama City) provide healthcare and services to Veterans and provide assistance to caregivers and families. Part of overall healthcare management includes regular communications with Veterans regarding appointments; special services; medical diagnostics; preventative health management; prescription refills; prosthetic devices; education services; events opportunities; Outreach initiatives and also includes communications with employees, vendors, partners, and other VA and Federal agencies.

The Gulf Coast VAMC facility’s Mail Room Section is responsible for processing all incoming and outgoing letters, parcels, and packages (Mail Room operations do not include “Freight”). In FY 2018, this section handled 1,310,000 pieces of outgoing mail items. FY 2018 postage and inbound receiving operations included USPS First Class mail and small parcel/package. The Gulf Coast VAMC is seeking a more cost-effective and efficient method of managing and processing mail.

2. Objective: The intent of this Proposal is to lease with a base year and four option years, for the period date of award through September 30, 2020, new and cost-saving inbound mail and package receiving and Mailing System equipment under GSA-Pricing, with Supplies, Updates and Service contract, including all required hardware, software, maintenance and services necessary to manage mail operations for the Gulf Coast VAMC, Prosthetics, and Outpatient Pharmacy that meet all USPS, Federal and VA mail processing requirements.

3. Performance Period:

4. Technical Specifications -The Contractor shall provide:

4.A One (1) high-volume mailing system capable of handling the current mail and projected mail volume requirements for the Gulf Coast VAMC with:

· Equipment must be from USPS-approved manufacturer via authorized distribution channels (http://www.usps.com/postagesolutions/post_mtr.htm)

· The Contractor shall acknowledge Secure File Transfer Protocol (SFTP) Port 22 will be used in lieu of FTP 21.

· Process speeds of up to 500 letters per minute auto feed letters of same size and weight

· Process speeds of up to 250 letters per minute auto feeder Weigh on the Way (WOW) technology

· Ink Cartridge capable of yielding up to 100,000 impressions

· 1200 dpi printing quality

· Media Size of large 15” full-color & intuitive touch screen

· Wireless keyboard

· Jet spray envelop sealer

· Envelope sealing thickness of up to 5/8”

· Open and closed flap feeding and sealing

· Envelope flap depth of 1” to 3 7/8”

· LCD 15” touch screen monitor with applications below:

· Address correction feature

· USPS tracking feature

· USPS Postal Advisor feature

· Order supplies from mail machine

· View and print details of the account

· Set up service calls from mail machine

· Remote diagnostics and support

· Self-aligning feed deck

· Mixed Mail Feeder that processes nested and non-nested envelopes of any size or thickness

· Automatic Mixed Mail Feeder capable of handling mail stacks up to 7.5” high

· Print modes of normal, omit day, omit date, and received mail stamp

· Ability to print return address and misc. messages and logos in color simultaneously while printing postage

· Integrated scale of up to 70 lbs.

· Differential Weighing

· Prints permit mail indicia

· High speed connection – LAN, DSL, PC, Wi-Fi and 3G

· Postage payment options – Reserve advanced payment with interest earned, Purchase Power, ACH, Easy Permit

· Provides presort report

· Provides postage usage reports

· Ability to access postage usage reports online

· Remote label dispenser for printing of postage tapes for thick packages

· Presort pick up service

· USP report printer

· Commercial Based discounted USPS rates

· Conveyor/stacker

Arrival Inbound Receiving and Tracking System:

· Inbound tracking software that scans and records delivery of parcels, letters and any other trackable items

· Email notification

· Hand held Windows CE based scanner/signature Pad

· Access to tracking data through network

· Record details about each item as it arrives

· Automate flow of incoming shipments

· Prioritize arriving shipments

· Use handheld data collectors to download data, providing instant access to shipment status data

· Identify misrouted and undelivered packages

· Detailed record of each letter or package received

· Tracking system to identify when delivered and who received package by obtaining a signature

· Manage delivery and route schedules by utilizing activity logging

· Track mail pouches and/or “read” the contents of individual cargo containers

· Determine correct destinations of lost mail and attach an explanation, if necessary and clarify the reason for the delay

· Record each incoming item with a scanner or portable data collector

· Maintain a historical electronic database for easy tracking of shipments

· Count and capture inbound tracking numbers

Folder/Inserter:

· Feed, fold and insert up to 10 pages into 6 x 9.5, 9” x 12” (landscape), 10” x 13” (landscape) envelope at a speed of up to 5400 pieces an hour

· User friendly software with wizard like job set ups

· High capacity feeder up to 2000 sheet (2 feeders)

· Total of 11 sheet feeders available for large jobs

· Monthly volume of up to 300,000 per month

· unlimited programmable jobs

· Standard sheet feeder that holds 500 sheets

· Envelope feeder that holds 800 #10 envelopes and up to 500 9” x 12” (landscape), 10” x 13” (landscape) envelopes

· Flat envelope feeder capacity 500

· Thick Insert ability up to 6 mm w/standard high capacity versatile feeder

· Fold type of C, Z, Half, Double parallel, no fold

· Half fold up to 10 sheets

· Double fold up to 8 sheets

· Trifold up to 8 sheets

· Accumulate and fold technology

· Flats inserting feature up to 72 sheets

· Barcode Scanner capable of full-page scanning without manually moving the scanner.

· Flats inserting feature up to 72 sheets

· Double Document Detection w/Electromechanical & infrared light

· Envelope Sealing tip-to-tip sealing

· Linked cascading feeders

· Swift start – Load-n-Go job setup

· Batch counter

· Tray break management for postal trade switching

· Vertical power stacker that holds up to 500 envelopes

· Postage meter interface for output into high volume mailing system

Postal Barcoding and Address Correction Software:

· Complete address database cleansing with bi-monthly updates

· Creates USPS Intelligent Mail Barcode for faster and accurate service and postage discounts

· USPS National Directory

· Validate street, suite, number, city, state, and zip code

· Corrects misspelled words

· Add directional when needed or provide suggestions

· Creates USPS Intelligent Mail Barcode for faster and accurate service and postage discounts

· Import/Export files into the system

· Prints USPS CASS certified and Presort reports

· Provides USPS mail.dat file for Full-Service mailing.

· PAVE certified

· Presorting

· Produces all labels for USPS mail trays/sacks

· Separates non-deliverable address documents for further evaluation

· Duplicate detection

· Supports network environment

· Stop print at zip code breaks, tray breaks and prints labels for trays

· Must be able to support current jobs of two types of appointment letters and result letter.

· Internal ability to change layout of documents without costly change order requests

· Ability to postal cleanse files to allow for discounted mail rates

· Multi-Threaded to process more than on application at the same time

· Access through browser locally for access for unlimited users

· Must meet all regulatory security requirements

· Corrects non-deliverable addresses, corrects spelling and adds Zip+4 codes

· Ads carrier route information for lower rates

· Address maintenance – add, delete or edit database

· Mailing Assistant – built in checklist that organizes you regular mailings and projects

4. B One (1) high volume mailing systems capable of handling the current mail and projected mail volume requirements within the Pharmacy with:

· Digital Meter System

· 70lb. (or higher) rated Tabletop scale

· 10 lb. integrated weighing system

· Integrated weighing platform

· Windows 10 or higher PC w/21.5” Touch Screen Monitor – 64 bit

· Programmable access to postage account.

· Equipment must be from USPS-approved manufacturer via authorized distribution channels (https://www.usps.com/business/postage-options.htm#)

· Ability to access the program from different computers

· Postal Management enhanced mailing and shipping base software

· Ability to validate address prior to package label generation

· Small thermal label printer

· Web View and Management Reporting Module

· Minimum 21.5” Touch Screen Monitor

· Power requirements 110-120V, 60Hz, 5A

4.C One (1) high-volume mailing system capable of handling the current mail and projected mail volume requirements for the Gulf Coast VAMC (Pensacola) with:

· Equipment must be from USPS-approved manufacturer via authorized distribution channels (https://www.usps.com/business/postage-options.htm#)

· Process speeds of up to 140 letters per minute auto feed letters of same size and weight

· Process speeds of up to 75 letters per minute auto feeder letters of mixed various sizes and weights

· Ink Cartridge capable of yielding up to 26,000 impressions

· Full-color & intuitive touch screen

· Full USB keyboard

· Inline envelope sealer

· Envelope feeding/sealing thickness of up to 5/8”

· Mixed Mail Feeder

· Print modes of normal, omit day, omit date, and received mail stamp

· Integrated scale capable of weighing up to 30 lbs.

· Ability to weigh and appropriately rate mail automatically while processing

· Differential Weighing

· High speed connection – LAN, Wi-Fi, or 3G

· Postage payment options – Reserve advanced payment account, NeoFunds or equivalent service, or ACH

· Provides postage usage reports

· Ability to access postage usage reports online

· Remote label dispenser for printing of postage tapes for thick packages

· Power Conveyor/stacker

4.D Inbound Receiving and Tracking System:

· Inbound tracking software that scans and records delivery of parcels, letters and any other trackable items

· Email notification

· Hand held scanners with ability to capture signature and photos

· Access to tracking data through network

· Record details about each item as it arrives

· Automate flow of incoming shipments

· Prioritize arriving shipments

· Use handheld data collectors to download data, providing instant access to shipment status data

· Identify misrouted and undelivered packages

· Detailed record of each letter or package received

· Tracking system to identify when delivered and who received package by obtaining a signature

· Manage delivery and route schedules by utilizing activity logging

· Track mail pouches and/or “read” the contents of individual cargo containers

· Determine correct destinations of lost mail and attach an explanation, if necessary and clarify the reason for the delay

· Record each incoming item with a scanner or portable data collector

· Maintain a historical electronic database for easy tracking of shipments

· Count inbound packages and capture inbound tracking numbers

5. Scope of Work: All hardware and software MUST be compatible with the VA’s Information Technology (IT) infrastructure and business operations (windows 10, above and updates). Any software to be installed must be approved in the VA Technical Reference Model (TRM) www.oit.va.gov/service/TRM . This includes but is not limited to the Veterans Health Information System and Technology Architecture (VISTA). The contract shall include labor, materials, tools, and transportation necessary to deliver, install, configure, and support the devices. The contractor shall meet all requirements of the Performance Work Statement.

5.1 Installation, Training, and On-going Support/Maintenance

· Vendors must provide complete installation, configuration, setup, and testing of all equipment and software, including integration with and configuration for data streams and document types processed at the Gulf Coast VAMC.

· Vendors will provide separate, detailed, and on-site end-user training for: Reproduction/Distribution Center, Prosthetics, and Pharmacy staff (on all equipment, software, and procedures). As requested, ongoing detailed, and on-site end-user training will be provided at no additional charge.

· Mail Manager and other identified staff (on Mail Output / Document Management Software Solution, Browser-Based, Multi-Carrier Integrated Shipping System) Vendors will also provide separate, detailed, and on-site administrative training and detailed documentation for key Gulf Coast VAMC, Prosthetics, and Pharmacy Service personnel (on administration, maintenance, and configuration). As requested, ongoing detailed, and on-site end-user training will be provided at no additional charge

· All scheduled and periodic maintenance required by equipment manufacturers will be included in the proposal, said maintenance to be performed by certified individuals.

5.2 Information Protection Requirements

a) The contractor and their personnel shall be subject to the same Federal laws, regulations, standards and VA policies as VA personnel, regarding information and information system security. These include, but are not limited to Federal Information Security Management Act (FISMA), Appendix III of OMB Circular A-130, and guidance and standards, available from the Department of Commerce's National Institute of Standards and Technology (NIST). This also includes the use of common security configurations available from NIST's Web site at: http://checklists.nist.gov.

b) To ensure that appropriate security controls are in place, contractors must follow the procedures set forth in "VA Information and Information System Security/Privacy Requirements for IT Contracts" located at the following Web site: http://www.iprm.oit.va.gov.

c) These provisions shall apply to all contracts in which VA sensitive information is stored, generated, transmitted, or exchanged by VA, a contractor, subcontractor or a third-party, or on behalf of any of these entities regardless of format or whether it resides on a VA system or contractor/subcontractor's electronic information system(s) operating for or on the VA's behalf.

d) Clauses a) and b) shall apply to current and future contracts and acquisition vehicles including, but not limited to, job orders, task orders, letter contracts, purchase orders, and modifications. Contracts do not include grants and cooperative agreements covered by 31 U.S.C. §6301 et seq.

e) Hard Drives and other data storage devices remain the property of the Gulf Coast VAMC at the end of the contract and may not be removed from VA premises for any reason (including warranty work).

f) Contractor supplied service personnel shall be required to pass a background and fingerprints check.

5.3 Gulf Coast VAMC facility provided items:

Unless otherwise indicated, the facility will be responsible for providing:

· IT

· Network connections (from network closet to WLAN/Internet)

· Security software for servers (Anti-Virus, Firewall, etc.)

· Ongoing support of OS and all VA- provided software

· Hard Drive is property of the Biloxi VA Facility

· Engineering o Appropriate electrical connections with power filters

· Network connections (cable from closet to equipment location)

· Logistics Contracting Officer’s Representative is Vanessa Jacobs (vanessa.jacobs2@va.gov)

· Key personal/staff attendance for installation and training

· Will be responsible for purchasing ink and labels

6. Evaluation Criteria

6.1 Technical approach to performing work

· The vendor’s proposal clearly identify and addresses the Gulf Coast VAMC’s need for a total mail management system, including equipment, software, and processes? 25%

· Does all of the postage metering equipment in the proposal meet USPS requirements? 25%

· Is the deployment of the proposed solution possible and are aligned with Gulf Coast VAMC’s mail management needs and business processes? 25%

· Four hour on site repair response time (prior to 1pm Central Standard Time). After 1pm CST, next business day prior to Noon. 25%

· Print head replacement is the responsibility of the vendor as needed.

7. Vendor:

7.1 Past successful performance with work similar in scope and magnitude

· Has the vendor provided a description of their company’s history?

· Has the vendor documented past work with similar size, scope, and complexity solutions?

· Does the vendor have a certified service representative within 50 miles of all sites?

7.2 Price

· Does the vendor’s proposal include terms, conditions, and pricing to lease (with all support and maintenance included)?

8. Method of Payment

8.1 Invoices

It is the contractor's responsibility to make sure each invoice has the following information included:

· Vendor name

· Invoice number

· Date

· Remit address

· Complete purchase order number

· Itemized description of goods or services, quantity, and unit price

· Total dollar amount

· Discount or net terms

· The contractor will need to call the assigned COR to verify purchase order numbers before sending invoices, to ensure timely payment.

· Facility shall be invoiced monthly and in arrears on the same invoice.

8.2 Electronic Payment Methods

The VAFSC can also accommodate electronic data interchange (EDI); electronic funds transfer (EFT), and web-based electronic payments. The VAFSC maintains an On-line Vendor Inquiry System that allows vendors direct access to payment status. For more information, please contact our customer support help desk at the VAFSC Vendor Website at www.vis.fsc.va.gov/login.aspx or call our toll free customer support number at (877) 353-9791.

B.2 PRICE/COST SCHEDULE

ITEM INFORMATION

B.3 DELIVERY SCHEDULE

SECTION C - CONTRACT CLAUSES

C.1 52.212-4 CONTRACT TERMS AND CONDITIONS—COMMERCIAL ITEMS (OCT 2018)

(a) Inspection/Acceptance. The Contractor shall only tender for acceptance those items that conform to the requirements of this contract. The Government reserves the right to inspect or test any supplies or services that have been tendered for acceptance. The Government may require repair or replacement of nonconforming supplies or reperformance of nonconforming services at no increase in contract price. If repair/replacement or reperformance will not correct the defects or is not possible, the Government may seek an equitable price reduction or adequate consideration for acceptance of nonconforming supplies or services. The Government must exercise its post-acceptance rights—

(1) Within a reasonable time after the defect was discovered or should have been discovered; and

(2) Before any substantial change occurs in the condition of the item, unless the change is due to the defect in the item.

(b) Assignment. The Contractor or its assignee may assign its rights to receive payment due as a result of performance of this contract to a bank, trust company, or other financing institution, including any Federal lending agency in accordance with the Assignment of Claims Act (31 U.S.C. 3727). However, when a third party makes payment (e.g., use of the Governmentwide commercial purchase card), the Contractor may not assign its rights to receive payment under this contract.

(c) Changes. Changes in the terms and conditions of this contract may be made only by written agreement of the parties.

(d) Disputes. This contract is subject to 41 U.S.C. chapter 71, Contract Disputes. Failure of the parties to this contract to reach agreement on any request for equitable adjustment, claim, appeal or action arising under or relating to this contract shall be a dispute to be resolved in accordance with the clause at FAR 52.233-1, Disputes, which is incorporated herein by reference. The Contractor shall proceed diligently with performance of this contract, pending final resolution of any dispute arising under the contract.

(e) Definitions. The clause at FAR 52.202-1, Definitions, is incorporated herein by reference.

(f) Excusable delays. The Contractor shall be liable for default unless nonperformance is caused by an occurrence beyond the reasonable control of the Contractor and without its fault or negligence such as, acts of God or the public enemy, acts of the Government in either its sovereign or contractual capacity, fires, floods, epidemics, quarantine restrictions, strikes, unusually severe weather, and delays of common carriers. The Contractor shall notify the Contracting Officer in writing as soon as it is reasonably possible after the commencement of any excusable delay, setting forth the full particulars in connection therewith, shall remedy such occurrence with all reasonable dispatch, and shall promptly give written notice to the Contracting Officer of the cessation of such occurrence.

(g) Invoice.

(1) The Contractor shall submit an original invoice and three copies (or electronic invoice, if authorized) to the address designated in the contract to receive invoices. An invoice must include—

(i) Name and address of the Contractor;

(ii) Invoice date and number;

(iii) Contract number, line item number and, if applicable, the order number;

(iv) Description, quantity, unit of measure, unit price and extended price of the items delivered;

(v) Shipping number and date of shipment, including the bill of lading number and weight of shipment if shipped on Government bill of lading;

(vi) Terms of any discount for prompt payment offered;

(vii) Name and address of official to whom payment is to be sent;

(viii) Name, title, and phone number of person to notify in event of defective invoice; and

(ix) Taxpayer Identification Number (TIN). The Contractor shall include its TIN on the invoice only if required elsewhere in this contract.

(x) Electronic funds transfer (EFT) banking information.

(A) The Contractor shall include EFT banking information on the invoice only if required elsewhere in this contract.

(B) If EFT banking information is not required to be on the invoice, in order for the invoice to be a proper invoice, the Contractor shall have submitted correct EFT banking information in accordance with the applicable solicitation provision, contract clause (e.g., 52.232-33, Payment by Electronic Funds Transfer—System for Award Management, or 52.232-34, Payment by Electronic Funds Transfer—Other Than System for Award Management), or applicable agency procedures.

(C) EFT banking information is not required if the Government waived the requirement to pay by EFT.

(2) Invoices will be handled in accordance with the Prompt Payment Act (31 U.S.C. 3903) and Office of Management and Budget (OMB) prompt payment regulations at 5 CFR part 1315.

(h) Patent indemnity. The Contractor shall indemnify the Government and its officers, employees and agents against liability, including costs, for actual or alleged direct or contributory infringement of, or inducement to infringe, any United States or foreign patent, trademark or copyright, arising out of the performance of this contract, provided the Contractor is reasonably notified of such claims and proceedings.

(i) Payment.—

(1) Items accepted. Payment shall be made for items accepted by the Government that have been delivered to the delivery destinations set forth in this contract.

(2) Prompt payment. The Government will make payment in accordance with the Prompt Payment Act (31 U.S.C. 3903) and prompt payment regulations at 5 CFR part 1315.

(3) Electronic Funds Transfer (EFT). If the Government makes payment by EFT, see 52.212-5(b) for the appropriate EFT clause.

(4) Discount. In connection with any discount offered for early payment, time shall be computed from the date of the invoice. For the purpose of computing the discount earned, payment shall be considered to have been made on the date which appears on the payment check or the specified payment date if an electronic funds transfer payment is made.

(5) Overpayments. If the Contractor becomes aware of a duplicate contract financing or invoice payment or that the Government has otherwise overpaid on a contract financing or invoice payment, the Contractor shall—

(i) Remit the overpayment amount to the payment office cited in the contract along with a description of the overpayment including the—

(A) Circumstances of the overpayment (e.g., duplicate payment, erroneous payment, liquidation errors, date(s) of overpayment);

(B) Affected contract number and delivery order number, if applicable;

(C) Affected line item or subline item, if applicable; and

(D) Contractor point of contact.

(ii) Provide a copy of the remittance and supporting documentation to the Contracting Officer.

(6) Interest.

(i) All amounts that become payable by the Contractor to the Government under this contract shall bear simple interest from the date due until paid unless paid within 30 days of becoming due. The interest rate shall be the interest rate established by the Secretary of the Treasury as provided in 41 U.S.C. 7109, which is applicable to the period in which the amount becomes due, as provided in (i)(6)(v) of this clause, and then at the rate applicable for each six-month period as fixed by the Secretary until the amount is paid.

(ii) The Government may issue a demand for payment to the Contractor upon finding a debt is due under the contract.

(iii) Final decisions. The Contracting Officer will issue a final decision as required by 33.211 if—

(A) The Contracting Officer and the Contractor are unable to reach agreement on the existence or amount of a debt within 30 days;

(B) The Contractor fails to liquidate a debt previously demanded by the Contracting Officer within the timeline specified in the demand for payment unless the amounts were not repaid because the Contractor has requested an installment payment agreement; or

(C) The Contractor requests a deferment of collection on a debt previously demanded by the Contracting Officer (see 32.607-2).

(iv) If a demand for payment was previously issued for the debt, the demand for payment included in the final decision shall identify the same due date as the original demand for payment.

(v) Amounts shall be due at the earliest of the following dates:

(A) The date fixed under this contract.

(B) The date of the first written demand for payment, including any demand for payment resulting from a default termination.

(vi) The interest charge shall be computed for the actual number of calendar days involved beginning on the due date and ending on—

(A) The date on which the designated office receives payment from the Contractor;

(B) The date of issuance of a Government check to the Contractor from which an amount otherwise payable has been withheld as a credit against the contract debt; or

(C) The date on which an amount withheld and applied to the contract debt would otherwise have become payable to the Contractor.

(vii) The interest charge made under this clause may be reduced under the procedures prescribed in 32.608-2 of the Federal Acquisition Regulation in effect on the date of this contract.

(j) Risk of loss. Unless the contract specifically provides otherwise, risk of loss or damage to the supplies provided under this contract shall remain with the Contractor until, and shall pass to the Government upon:

(1) Delivery of the supplies to a carrier, if transportation is f.o.b. origin; or

(2) Delivery of the supplies to the Government at the destination specified in the contract, if transportation is f.o.b. destination.

(k) Taxes. The contract price includes all applicable Federal, State, and local taxes and duties.

(l) Termination for the Government's convenience. The Government reserves the right to terminate this contract, or any part hereof, for its sole convenience. In the event of such termination, the Contractor shall immediately stop all work hereunder and shall immediately cause any and all of its suppliers and subcontractors to cease work. Subject to the terms of this contract, the Contractor shall be paid a percentage of the contract price reflecting the percentage of the work performed prior to the notice of termination, plus reasonable charges the Contractor can demonstrate to the satisfaction of the Government using its standard record keeping system, have resulted from the termination. The Contractor shall not be required to comply with the cost accounting standards or contract cost principles for this purpose. This paragraph does not give the Government any right to audit the Contractor's records. The Contractor shall not be paid for any work performed or costs incurred which reasonably could have been avoided.

(m) Termination for cause. The Government may terminate this contract, or any part hereof, for cause in the event of any default by the Contractor, or if the Contractor fails to comply with any contract terms and conditions, or fails to provide the Government, upon request, with adequate assurances of future performance. In the event of termination for cause, the Government shall not be liable to the Contractor for any amount for supplies or services not accepted, and the Contractor shall be liable to the Government for any and all rights and remedies provided by law. If it is determined that the Government improperly terminated this contract for default, such termination shall be deemed a termination for convenience.

(n) Title. Unless specified elsewhere in this contract, title to items furnished under this contract shall pass to the Government upon acceptance, regardless of when or where the Government takes physical possession.

(o) Warranty. The Contractor warrants and implies that the items delivered hereunder are merchantable and fit for use for the particular purpose described in this contract.

(p) Limitation of liability. Except as otherwise provided by an express warranty, the Contractor will not be liable to the Government for consequential damages resulting from any defect or deficiencies in accepted items.

(q) Other compliances. The Contractor shall comply with all applicable Federal, State and local laws, executive orders, rules and regulations applicable to its performance under this contract.

(r) Compliance with laws unique to Government contracts. The Contractor agrees to comply with 31 U.S.C. 1352 relating to limitations on the use of appropriated funds to influence certain Federal contracts; 18 U.S.C. 431 relating to officials not to benefit; 40 U.S.C. chapter 37, Contract Work Hours and Safety Standards; 41 U.S.C. chapter 87, Kickbacks; 41 U.S.C. 4712 and 10 U.S.C. 2409 relating to whistleblower protections; 49 U.S.C. 40118, Fly American; and 41 U.S.C. chapter 21 relating to procurement integrity.

(s) Order of precedence. Any inconsistencies in this solicitation or contract shall be resolved by giving precedence in the following order:

(1) The schedule of supplies/services.

(2) The Assignments, Disputes, Payments, Invoice, Other Compliances, Compliance with Laws Unique to Government Contracts, and Unauthorized Obligations paragraphs of this clause;

(3) The clause at 52.212-5.

(4) Addenda to this solicitation or contract, including any license agreements for computer software.

(5) Solicitation provisions if this is a solicitation.

(6) Other paragraphs of this clause.

(7) The Standard Form 1449.

(8) Other documents, exhibits, and attachments

(9) The specification.

(t) [Reserved]

(u) Unauthorized Obligations.

(1) Except as stated in paragraph (u)(2) of this clause, when any supply or service acquired under this contract is subject to any End User License Agreement (EULA), Terms of Service (TOS), or similar legal instrument or agreement, that includes any clause requiring the Government to indemnify the Contractor or any person or entity for damages, costs, fees, or any other loss or liability that would create an Anti-Deficiency Act violation (31 U.S.C. 1341), the following shall govern:

(i) Any such clause is unenforceable against the Government.

(ii) Neither the Government nor any Government authorized end user shall be deemed to have agreed to such clause by virtue of it appearing in the EULA, TOS, or similar legal instrument or agreement. If the EULA, TOS, or similar legal instrument or agreement is invoked through an “I agree” click box or other comparable mechanism (e.g., “click-wrap” or “browse-wrap” agreements), execution does not bind the Government or any Government authorized end user to such clause.

(iii) Any such clause is deemed to be stricken from the EULA, TOS, or similar legal instrument or agreement.

(2) Paragraph (u)(1) of this clause does not apply to indemnification by the Government that is expressly authorized by statute and specifically authorized under applicable agency regulations and procedures.

(v) Incorporation by reference. The Contractor’s representations and certifications, including those completed electronically via the System for Award Management (SAM), are incorporated by reference into the contract.

(End of Clause) ADDENDUM to FAR 52.212-4 CONTRACT TERMS AND CONDITIONS—COMMERCIAL ITEMS Clauses that are incorporated by reference (by Citation Number, Title, and Date), have the same force and effect as if they were given in full text. Upon request, the Contracting Officer will make their full text available.

The following clauses are incorporated into 52.212-4 as an addendum to this contract:

C.2 52.217-8 OPTION TO EXTEND SERVICES (NOV 1999)

The Government may require continued performance of any services within the limits and at the rates specified in the contract. These rates may be adjusted only as a result of revisions to prevailing labor rates provided by the Secretary of Labor. The option provision may be exercised more than once, but the total extension of performance hereunder shall not exceed 6 months. The Contracting Officer may exercise the option by written notice to the Contractor within 30 days..

(End of Clause)

C.3 52.217-9 OPTION TO EXTEND THE TERM OF THE CONTRACT (MAR 2000)

(a) The Government may extend the term of this contract by written notice to the Contractor within 30 days.; provided that the Government gives the Contractor a preliminary written notice of its intent to extend at least 60 days days before the contract expires. The preliminary notice does not commit the Government to an extension.

(b) If the Government exercises this option, the extended contract shall be considered to include this option clause.

(c) The total duration of this contract, including the exercise of any options under this clause, shall not exceed one (1) year..

(End of Clause) C.4 VAAR 852.219-11 VA NOTICE OF TOTAL VETERAN-OWNED SMALL BUSINESS SET-ASIDE (JUL 2016)(DEVIATION)

(a) Definition. For the Department of Veterans Affairs, “Veteran-owned small business or VOSB.”—

(1) Means a small business concern—

(i) Not less than 51 percent of which is owned by one or more veterans or, in the case of any publicly owned business, not less than 51 percent of the stock of which is owned by one or more veterans;

(ii) The management and daily business operations of which are controlled by one or more veterans;

(iii) The business meets Federal small business size standards for the applicable North American Industry Classification System (NAICS) code identified in the solicitation document;

(iv) The business has been verified for ownership and control pursuant to 38 CFR 74 and is so listed in the Vendor Information Pages database, (https://www.vip.vetbiz.gov): and

(v) The business will comply with subcontracting limitations in 13 CFR 125.6, as applicable

(2) “Veteran” is defined in 38 U.S.C. 101(2).

(b) General.

(1) Offers are solicited only from verified veteran-owned small business concerns. All service-disabled veteran-owned small businesses are also determined to be veteran-owned small businesses if they meet the criteria identified in paragraph (a)(1) of this section. Offers received from concerns that are not veteran-owned small business concerns shall not be considered.

(2) Any award resulting from this solicitation shall be made to a verified veteran-owned small business concern.

(c) Agreement. A veteran-owned small business concern agrees that in the performance of the contract, the concern will comply with the limitation on subcontracting requirements in 13 CFR §125.6.

(d) A joint venture may be considered a veteran-owned small business concern if the joint venture complies with the requirements in 13 CFR 125.15, provided that any reference therein to SDVO SBC is to be construed to apply to a VA verified SDVOSB and/or VOSB as appropriate.

(e) Any veteran-owned small business concern (non-manufacturer) must meet the requirements in 19.102(f) of the Federal Acquisition Regulation to receive a benefit under this program.

(End of Clause) C.5 VAAR 852.219-74 LIMITATIONS ON SUBCONTRACTING—MONITORING AND COMPLIANCE (JUL 2018)

(a) This solicitation includes VAAR 852.219-11 VA Notice of Total Veteran-Owned Small Business Set-Aside.

(b) Accordingly, any contract resulting from this solicitation is subject to the limitation on subcontracting requirements in 13 CFR 125.6, or the limitations on subcontracting requirements in the FAR clause, as applicable. The Contractor is advised that in performing contract administration functions, the Contracting Officer may use the services of a support contractor(s) retained by VA to assist in assessing the Contractor's compliance with the limitations on subcontracting or percentage of work performance requirements specified in the clause. To that end, the support contractor(s) may require access to Contractor's offices where the Contractor's business records or other proprietary data are retained and to review such business records regarding the Contractor's compliance with this requirement.

(c) All support contractors conducting this review on behalf of VA will be required to sign an “Information Protection and Non-Disclosure and Disclosure of Conflicts of Interest Agreement” to ensure the Contractor's business records or other proprietary data reviewed or obtained in the course of assisting the Contracting Officer in assessing the Contractor for compliance are protected to ensure information or data is not improperly disclosed or other impropriety occurs.

(d) Furthermore, if VA determines any services the support contractor(s) will perform in assessing compliance are advisory and assistance services as defined in FAR 2.101, Definitions, the support contractor(s) must also enter into an agreement with the Contractor to protect proprietary information as required by FAR 9.505-4, Obtaining access to proprietary information, paragraph (b). The Contractor is required to cooperate fully and make available any records as may be required to enable the Contracting Officer to assess the Contractor's compliance with the limitations on subcontracting or percentage of work performance requirement.

(End of Clause)

C.6 VAAR 852.232-72 ELECTRONIC SUBMISSION OF PAYMENT REQUESTS (NOV 2018)

(a) Definitions. As used in this clause—

(1) Contract financing payment has the meaning given in FAR 32.001;

(2) Designated agency office means the office designated by the purchase order, agreement, or contract to first receive and review invoices. This office can be contractually designated as the receiving entity. This office may be different from the office issuing the payment;

(3) Electronic form means an automated system transmitting information electronically according to the accepted electronic data transmission methods and formats identified in paragraph (c) of this clause. Facsimile, email, and scanned documents are not acceptable electronic forms for submission of payment requests;

(4) Invoice payment has the meaning given in FAR 32.001; and

(5) Payment request means any request for contract financing payment or invoice payment submitted by the contractor under this contract.

(b) Electronic payment requests. Except as provided in paragraph (e) of this clause, the contractor shall submit payment requests in electronic form. Purchases paid with a Government-wide commercial purchase card are considered to be an electronic transaction for purposes of this rule, and therefore no additional electronic invoice submission is required.

(c) Data transmission. A contractor must ensure that the data transmission method and format are through one of the following:

(1) VA’s Electronic Invoice Presentment and Payment System at the current website address provided in the contract.

(2) Any system that conforms to the X12 electronic data interchange (EDI) formats established by the Accredited Standards Center (ASC) and chartered by the American National Standards Institute (ANSI).

(d) Invoice requirements. Invoices shall comply with FAR 32.905.

(e) Exceptions. If, based on one of the circumstances in this paragraph (e), the Contracting Officer directs that payment requests be made by mail, the Contractor shall submit payment requests by mail through the United States Postal Service to the designated agency office. Submission of payment requests by mail may be required for—

(1) Awards made to foreign vendors for work performed outside the United States;

(2) Classified contracts or purchases when electronic submission and processing of payment requests could compromise the safeguarding of classified or privacy information;

(3) Contracts awarded by contracting officers in the conduct of emergency operations, such as responses to national emergencies;

(4) Solicitations or contracts in which the designated agency office is a VA entity other than the VA Financial Services Center in Austin, Texas; or

(5) Solicitations or contracts in which the VA designated agency office does not have electronic invoicing capability as described above.

(End of Clause)

C.7 52.252-2 CLAUSES INCORPORATED BY REFERENCE (FEB 1998)

This contract incorporates one or more clauses by reference, with the same force and effect as if they were given in full text. Upon request, the Contracting Officer will make their full text available. Also, the full text of a clause may be accessed electronically at this/these address(es):

http://www.acquisition.gov/far/index.html http://www.va.gov/oal/library/vaar/

(End of Clause)

(End of Addendum to 52.212-4)

C.8 52.212-5 CONTRACT TERMS AND CONDITIONS REQUIRED TO IMPLEMENT STATUTES OR EXECUTIVE ORDERS—COMMERCIAL ITEMS (MAY 2019)

(a) The Contractor shall comply with the following Federal Acquisition Regulation (FAR) clauses, which are incorporated in this contract by reference, to implement provisions of law or Executive orders applicable to acquisitions of commercial items:

(1) 52.203-19, Prohibition on Requiring Certain Internal Confidentiality Agreements or Statements (JAN 2017) (section 743 of Division E, Title VII, of the Consolidated and Further Continuing Appropriations Act, 2015 (Pub. L. 113-235) and its successor provisions in subsequent appropriations acts (and as extended in continuing resolutions)).

(2) 52.204–23, Prohibition on Contracting for Hardware, Software, and Services Developed or Provided by Kaspersky Lab and Other Covered Entities (Jul 2018) (Section 1634 of Pub. L. 115–91).

(3) 52.209-10, Prohibition on Contracting with Inverted Domestic Corporations (NOV 2015).

(4) 52.233-3, Protest After Award (Aug 1996) (31 U.S.C. 3553).

(5) 52.233-4, Applicable Law for Breach of Contract Claim (Oct 2004)…