36C25220Q0404-001.docx

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S201--Janitorial Services Appleton Community-Based Outpatient Clinic
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36C25220Q0404
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This solicitation is for janitorial services at the John H. Bradley Community-Based Outpatient Clinic located in Appleton, Wisconsin. The contractor shall provide all labor, tools, materials, supplies, equipment, and supervision necessary to professionally clean and maintain the 34,985 square foot facility. Services include daily cleaning of administrative offices, exam rooms, waiting areas, restrooms, and common spaces. Floor cleaning and maintenance is required daily and after 4:30pm. The facility serves over 300 patients daily. The period of performance is a one year base period from June 1, 2020 to September 30, 2020 with four one-year option periods to extend services. The Department of Veterans Affairs Great Lakes Acquisition Center will evaluate offers and make award. Pricing must be proposed as firm-fixed unit prices for the base period and all option years.

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PAGE 1 OF

1. REQUISITION NO.

2. CONTRACT NO.

3. AWARD/EFFECTIVE DATE

4. ORDER NO.

5. SOLICITATION NUMBER

6. SOLICITATION ISSUE DATE

a. NAME

b. TELEPHONE NO. (No Collect Calls)

8. OFFER DUE DATE/LOCAL

TIME

9.

ISSUED BY

CODE

10. THIS ACQUISITION IS

UNRESTRICTED OR

SET ASIDE:

% FOR:

SMALL BUSINESS

HUBZONE SMALL

BUSINESS

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

WOMEN-OWNED SMALL BUSINESS

(WOSB) ELIGIBLE UNDER THE

WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

8(A)

NAICS:

SIZE STANDARD:

11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

12. DISCOUNT TERMS

13a. THIS CONTRACT IS A

RATED ORDER UNDER

DPAS (15

CFR 700)

13b. RATING

14. METHOD OF SOLICITATION

RFQ

IFB

RFP

15. DELIVER TO

CODE

16. ADMINISTERED BY

CODE

17a. CONTRACTOR/OFFEROR

CODE

FACILITY CODE

18a. PAYMENT WILL BE MADE BY

CODE

TELEPHONE NO.

DUNS:

DUNS+4:

PHONE:

FAX:

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN OFFER 18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK BELOW IS CHECKED

SEE ADDENDUM

19.

20.

21.

22.

23.

24.

ITEM NO.

SCHEDULE OF SUPPLIES/SERVICES

QUANTITY

UNIT

UNIT PRICE

AMOUNT

(Use Reverse and/or Attach Additional Sheets as Necessary)

25. ACCOUNTING AND APPROPRIATION DATA

26. TOTAL AWARD AMOUNT (For Govt. Use Only) 27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA

ARE

ARE NOT ATTACHED.

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA

ARE

ARE NOT ATTA

CHED

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN _______________

29. AWARD OF CONTRACT: REF. ___________________________________ OFFER

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND

DATED ________________________________. YOUR OFFER ON SOLICITATION

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED

SET FORTH HEREIN IS ACCEPTED AS TO ITEMS:

30a. SIGNAT

URE OF OFFEROR/CONTRACTOR

31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER) 30b. NAME AND TITLE OF SIGNER (TYPE OR PRINT) 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER (TYPE OR PRINT) 31c. DATE SIGNED

AUTHORIZED FOR LOCAL REPRODUCTION

(REV. 2/2012)

PREVIOUS EDITION IS NOT USABLE

Prescribed by GSA - FAR (48 CFR) 53.212

7. FOR SOLICITATION

INFORMATION CALL:

STANDARD FORM 1449

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

36C25220Q0404 04-07-2020 Cannaday,Erika 414-844-4800 X43253 04-23-2020 9:00 a.m.

36C252 Department of Veterans Affairs Great Lakes Acquisition Center (GLAC) 115 S 84th Street, Suite 101 Milwaukee WI 53214-1476 X X 561720 $19.5 Million N/A X 36C252 John H. Bradley Outpatient Clinic Department of Veterans Affairs 10 Tri-Park Way Appleton WI 54914-1658 36C252 Department of Veterans Affairs Great Lakes Acquisition Center (GLAC) 115 S 84th Street, Suite 101 Milwaukee WI 53214-1476

Department of Veterans Affairs Financial Services Center PO Box 149971 Austin TX 78714-9971 877-353-9791 512-460-5540 Selected contractor to provide janitorial services, in accordance with the Performance Work Statement, at John H. Bradley Community-Based Outpatient Clinic, in Appleton, WI. See Continuation Page.

The latest DOL Wage Determination (#15-4887, revision 10, dated 12/23/2019) shall apply to any award made from this Solicitation.

X X X

SECTION B - CONTINUATION OF SF 1449 BLOCKS

B.1 CONTRACT ADMINISTRATION DATA (continuation from Standard Form 1449)

1. CONTRACT ADMINISTRATION: All contract administration matters will be handled by the following individuals:

a. CONTRACTOR: (Contractor’s Name)

(Address)

(City, State Zip)

(Point of Contact)

PHONE NUMBER ______________________________________

E-MAIL ADDRESS ______________________________________

DUNS NUMBER NO. ______________________________________

b. GOVERNMENT: ERIKA A CANNADAY, CONTRACTING OFFICER

DEPARTMENT OF VETERANS AFFAIRS

GREAT LAKES ACQUISITION CENTER

115 S. 84TH ST., STE 100

MILWAUKEE WI 53214

2. CONTRACTOR REMITTANCE ADDRESS: All payments by the Government to the contractor will be made in accordance with:

a. FAR 52.232-33 PAYMENT BY ELECTRONIC FUNDS TRANSFER SYSTEM – SYSTEM FOR AWARD

3. INVOICES: Invoices shall be submitted in arrears in accordance with:

a. 852.232-72 ELECTRONIC SUBMISSION OF PAYMENT REQUESTS (NOV 2018)

b. Payments shall be made in arrears upon receipt of a properly prepared invoice

c. In order to comply with the Improper Payment Elimination and Recovery Act of 2010 (IPERA), the VA has mandated electronic invoice submission to the Veterans Affairs Financial Services Center (VAFSC). VAFSC has partnered with Tungsten Network e-Invoicing network, for submissions of all electronic invoices to VA. Tungsten Network electronic invoicing is free to all VA vendors. In order to submit electronic invoices, all VA vendors must register with Tungsten Network by submitting an email to VA.Registration@Tungsten-Network.com or calling 1-877-752-0900 option 2 for Enrollment.

d. Contractor shall submit an electronic invoice by the tenth (10th) of the following month services were performed to the Veterans Affairs Financial Services Center (VAFSC) e-Invoice through the website at https://portal.Tungsten-Network.com/Login.aspx. For questions regarding the submission of VA electronic invoices, Tungsten Network customer service may be contacted at 1-877-489-6135.

e. All invoices shall reference the vendor name and address, customer name, contract number, appropriate obligation/funding order number, description of services provided, quantity, unit price, and total invoice amount (any additional info). Invoices shall also include any payment discount terms.

f. For questions regarding invoice receipt or payment, please call VAFSC directly at 1-877-353-9791 or email vafsccshd@va.gov

4. GOVERNMENT INVOICE ADDRESS (See SF1449 Block 18):

a. All invoices from the contractor shall be submitted electronically in accordance with 852.232-72 ELECTRONIC SUBMISSION OF PAYMENT REQUESTS (NOV 2018)

b. Facsimile, e-mail, and scanned documents are not acceptable forms of submission for payment requests.

c. VA’s Electronic Invoice Presentment and Payment System – The FSC uses a third-party contractor, Tungsten Network e-Invoice, to transition vendors from paper to electronic invoice submission. Please go to this website: http://www.tungsten-network.com/customer-campaigns/veterans-affairs-us/ to begin submitting electronic invoices, free of charge.

d. For assistance setting up e-Invoice, the below information is provided:

i. * Tungsten Network e-Invoice Setup Information: 1-877-489-6135

* Tungsten Network e-Invoice email: VA.Registration@Tungsten-Network.com

* FSC e-Invoice Contact Information: 1-877-353-9791

* FSC e-invoice email: vafsccshd@va.gov

OFFERORS MUST COMPLETE AND RETURN ALL INFORMATION DESIGNATED HEREIN PRIOR TO THE TIME SPECIFIED IN BLOCK 8 OF SF 1449 IN ORDER TO BE CONSIDERED FOR AWARD.

ACKNOWLEDGMENT OF AMENDMENTS: The offeror acknowledges receipt of amendments to the Solicitation numbered and dated as follows:

AMENDMENT NODATE
________________________________________________________
________________________________________________________

OFFER REQUIREMENTS & INSTRUCTIONS:

See Section E.1. 52.212-1 Instructions to Offerors – Commercial Items (OCT 2018) and Section E.2. General Instructions to Offerors.

EVALUATION/BASIS OF AWARD:

This is a commercial item acquisition that will be conducted under the authority of FAR Part 13.5 Simplified Procedures for Certain Commercial Items in which simplified acquisition procedures in FAR Part 13 will be used. FAR Part 14 and 15 will not be used. See 52.212-2 Evaluation – Commercial Items for a description of the factors that the Government will use to evaluate offers. Prospective contractors must furnish the information listed herein with their proposals to ensure they receive full consideration.

CONTRACT ADMINISTRATION:

The Contracting Officer is the only person authorized to approve changes or modify any of the requirements under this contract. The Contractor shall communicate with the Contracting Officer on all matters pertaining to contract administration. Only the Contracting Officer is authorized to make commitment or issue changes that will affect price, quantity or quality of performance of this contract. In the event the Contractor effects any such change at the direction of any person other than the Contracting Officer, the change shall be considered to have been made without authority and no adjustment will be made in the contract price to cover any increase in cost incurred thereof.

SPECIAL NOTES:

In order to maintain integrity of this solicitation and subsequent award date, all offerors are advised that any question and answer requests must be submitted in a written form via e-mail to erika.cannaday@va.gov no later than Monday, April 13, 2020, at 1:00 p.m. local time. Contracting will issue a consolidated response via solicitation amendment to Contract Opportunities, beta.sam.gov, to all parties.

SITE VISIT:

Given the current circumstances, which have temporarily modified the standard VA guest/visitor policies, we are unable to offer a site visit in this acquisition for services. Please utilize the above-referenced opportunity to submit questions and receive answers, in thorough detail, as it relates to the physical location where the work is to be performed.

B.2 PRICE/COST SCHEDULE

Base Period: 6/1/2020 – 9/30/2020

CLIN
Description
QTY
Unit
Per Unit Price
Total Price
0001
Janitorial Services: Provide all labor, tools, materials, supplies, equipment, and supervision to professionally clean and maintain the John H Bradley Community-Based Outpatient Clinic (Appleton CBOC), in accordance with this Performance Work Statement
4
MO

Base Period Total Price: $

Option Year One: 10/1/2020 – 9/30/2021

CLIN
Description
QTY
Unit
Per Unit Price
Total Price
1001
Janitorial Services: Provide all labor, tools, materials, supplies, equipment, and supervision to professionally clean and maintain the John H Bradley Community-Based Outpatient Clinic (Appleton CBOC), in accordance with this Performance Work Statement
12
MO

Option Year One Total Price: $

Option Year Two: 10/1/2021 – 9/30/2022

CLIN
Description
QTY
Unit
Per Unit Price
Total Price
2001
Janitorial Services: Provide all labor, tools, materials, supplies, equipment, and supervision to professionally clean and maintain the John H Bradley Community-Based Outpatient Clinic (Appleton CBOC), in accordance with this Performance Work Statement
12
MO

Option Year Two Total Price: $

Option Year Three: 10/1/2022 – 9/30/2023

CLIN
Description
QTY
Unit
Per Unit Price
Total Price
3001
Janitorial Services: Provide all labor, tools, materials, supplies, equipment, and supervision to professionally clean and maintain the John H Bradley Community-Based Outpatient Clinic (Appleton CBOC), in accordance with this Performance Work Statement
12
MO

Option Year Three Total Price: $

Option Year Four: 10/1/2023 – 9/30/2024

CLIN
Description
QTY
Unit
Per Unit Price
Total Price
4001
Janitorial Services: Provide all labor, tools, materials, supplies, equipment, and supervision to professionally clean and maintain the John H Bradley Community-Based Outpatient Clinic (Appleton CBOC), in accordance with this Performance Work Statement
12
MO

Option Year Four Total Price: $

Total BASE PERIOD AND ALL OPTION YEARS PRICE: $

B.3 PERFORMANCE WORK STATEMENT

1.0. DESCRIPTION OF SERVICES: The contractor shall provide all labor, tools, materials, supplies, appropriate equipment and supervision, necessary to professionally clean and maintain the VA Community-Based Outpatient Clinic (CBOC) located in Appleton, Wisconsin. The clinic is located at 10 Tri Park Way, Appleton, WI 54914. The facility is approximately 34,985 square feet. The facility serves over 300 patients a day and employs 120 personnel. The facility is comprised of 60 administrative offices, 55 clinical exam offices, 3 conference rooms, 5 waiting rooms, 1 employee lunchroom, 14 private restrooms and 2 four-stall multigender restrooms.

Cleaning will begin at 06:30am and finish no later than 12:00am (Midnight) Monday through Friday; excluding national holidays designated by the Department of Veteran Affairs. Acceptable levels of cleanliness must meet be in accordance with the performance standards of Joint Commission and policies of the VA Medical Center Infection Control. A site supervisor shall be present while cleaning is conducted. Floor cleaning will be conducted daily, and as requested. Floor maintenance will be conducted after 4:30pm Monday – Friday. Pharmacy floor cleaning and floor maintenance will be conducted daily and as requested. Administrative and non-clinical offices can be cleaned during business hours Monday – Friday. The contractor shall be responsible to provide Material Safety Data Sheets (MSDS) to the Contracting Officer Representative (COR), in accordance with the performance standards of Joint Commission and policies of the VA Medical Center Infection Control. All disinfectants used in the cleaning of the facility will be healthcare grade and Food and Drug Administration/Environmental Protection Agency (FDA/EPA) approved. All cleaning agents used must be clearly labeled and stored per MSDS and Joint Commission standards.

2.0. SERVICES

2.1. BASIC CLEANING SERVICE: The contractor shall accomplish all cleaning tasks per the requirements of this PWS and the service delivery summary. The minimum cleaning frequencies standards are found in the service standards. All work listed shall be conducted daily, or as needed.

2.2. General Dusting/Disinfecting Surfaces: All surface areas throughout the clinic, high and low, will be free of dust, dirt, debris, stains, and residue. All surface areas throughout the clinic, high and low, will be cleaned with a disinfectant. Any excess cleaning solution will be wiped clean of all surfaces, including handles, kick plates, phones, chairs, tables, and all other surfaces not specifically mentioned.

2.3. Remove Trash and Recycling: All trash containers shall be emptied, the liners replaced with a fresh liner/bag and returned to their initial location. If the trash container is soiled, it shall be washed clean and dried before a fresh liner is installed and returned to initial location. Trash liners/bags are the contractor’s responsibility to supply. The trash shall be deposited in the nearest outside trash collection container as directed by the COR.

Recycling bins of non-sensitive papers and magazines shall be emptied in the outside recycling collection container. There are also bins throughout the clinic that are labeled cans and plastic that need to be emptied in the outside recycling collection container with a new liner in each container.

2.4. Biohazard containers: Biohazard containers located throughout the clinic shall be emptied. The waste is stored in a centralized biohazard waste container (located in the refrigerator in the warehouse).

2.5. Needle Boxes: Needle boxes located throughout the clinic shall be emptied when filled to the black line. Contractor shall remove insert and store in the centralized biohazard waste containers (located in the refrigerator in the warehouse). A new insert shall be installed in the Needle Box. Needle box inserts will be provided.

2.6. Dirty Laundry bags: There are laundry bag containers throughout the clinic. The dirty laundry bags shall be removed from clinical area and stored in the designed area. A new laundry bag must be placed. The container shall be returned to the location originally found.

2.7. De-scale sinks and traps: De-scaling shall be performed to all sinks and traps found throughout the clinic to keep areas free of lime build up, soap films, and other deposit collections. After de-scaling, surfaces shall be free from streaks, stains, scale, scum, urine deposits, and rust stains.

2.8. Office Furniture: All surfaces of all the furniture throughout the clinic shall be free of dust, dirt, debris, spots, slim, residue, mildew, deposits, and all traces of film.

2.9. Drinking Fountains: Clean and disinfect all porcelain and polished metal surfaces, including the orifices and drain, as well as exterior surfaces of fountain. Drinking fountains shall be free of streaks, stains, spots, smudges, scale, and other obvious soil.

2.10. Ventilation: All ventilation grates/grilles/covers shall be free of dust, dirt, and debris.

2.11. Light Fixtures: All light fixtures shall be free of dust, dirt, and debris.

2.12. Equipment: All surfaces of equipment (chairs, stands, exam table footsteps, scale, light sources) should be free of dust, dirt, debris, film, smudges, streaks, etc. COR will provide product guidance on chemical required for specific equipment.

2.13. Tile Floors: All tile floors should be free of dust, dirt, debris, scuff marks, heel marks, discolorations, and other foreign matter. All floor surfaces shall be cleaned from baseboard to baseboard including the baseboard surface itself, floor corners, walls and edges of all floor surfaces.

Tile floor maintenance shall include scrubbing, stripping, waxing, and sealing of all tile floor surface areas throughout the clinic. This maintenance will also be conducted from baseboard to baseboard. Extra residue will be removed from baseboard surfaces itself, walls, and edges that meet the contact of the tile surface. All tile floors should have the same uniform look throughout the clinic with no coloration changes to any of the tile surfaces. All tile surfaces should be dry and free of moisture before returning any rugs

2.14. Carpet Floors: All carpet surfaces should be free of dust, dirt, debris, discolorations, and other foreign matter. Carpet floor maintenance shall include the vacuuming, scrubbing, and spot cleaning, of all carpeted surface areas including carpet runner rugs. This maintenance should be conducted on all surface area of the carpet (edge to edge). Spot stains, discolorations, spills, etc. should be treated immediately once noticed or notified. Runner rugs shall be treated in the same manner. Also, the surface under each runner rug shall be free of dust, dirt, debris, moisture, etc.

2.15. Entrance & All Interior Window Cleaning: All Entrance doors (interior and exterior) shall be free of all film, dirt, smudges, water, and other foreign matter. This includes the frames, casings, sills, ledges, and glass. Both sides of the door window will be free of all traces of film, dirt, smudges, water, and other foreign matter. Including the frames, casings, sills, ledges, etc. surrounding the glass surface of the door. Interior windows shall be free of all traces of film, dirt, smudges, water, and other foreign matter. This includes the frames, casings, sills, ledges.

2.16. Cleaning Lunch Room: All surfaces shall be free of dust, dirt, debris, and other foreign substances. All surfaces shall be cleaned with a disinfectant solution. Excess solution shall be removed from all surfaces.

2.17. Cleaning Refrigerators: All surface areas of the refrigerators shall be free of dust, dirt, debris, and other foreign substance. All surfaces shall be cleaned with a disinfectant solution. Excess solution shall be removed from all surfaces. Refrigerators shall be clean to include all surfaces inside, outside, under, and behind each refrigerator. When completed the refrigerators shall be returned to original location.

2.18. Cleaning Microwaves: All surface areas of the microwave shall be free of dust, dirt, debris, and other foreign substance. All surfaces shall be cleaned with a disinfectant solution. Excess solution shall be removed from all surfaces. Microwaves shall be cleaned to include all surfaces inside, outside, under and behind each microwave. When completed the microwave shall be returned to original location.

2.19. Restroom Cleaning: All surfaces shall be cleaned and disinfected including sinks, toilet bowls, urinals, dispensers, plumbing fixtures, showers, partitions, doors, and walls. All shall be free of dust, dirt, debris, rust, mildew, odor, scale deposits, lime deposits, discolorations, and other foreign matter. Female hygiene waste container shall be emptied and replaced with a new liner. Female hygiene dispensers shall be kept stocked by the contractor.

Baby changing station surfaces and traps shall be cleaned and disinfected and free of dust, dirt, debris, stains, odors, other stains, discolorations, and other foreign matter. Stations shall be kept stocked by the contractor.

2.20. Mirrors: The surfaces of all mirrors throughout the clinic shall be free of dust, dirt, debris, spots, residue, mildew, deposits, all traces of film, discolorations, and other foreign matter.

2.21. BASIC EXAMINATION ROOM/LABORATORY/RADIOLOGY: All surfaces shall be cleaned and disinfected including sinks, dispensers, plumbing fixtures, eye wash stations, mirrors, doors, and walls. All shall be free of dust, dirt, debris, rust, mildew, odor, scale deposits, lime deposits, discolorations, and other foreign matter.

2.22. JANITORIAL CLOSET: All surfaces shall be cleaned and disinfected including sinks, plumbing, fixtures, doors, and walls. All shall be free of dust, dirt, debris, rust, mildew, odor, scale deposits, lime deposits, other stains, discolorations, and other foreign matter.

2.22.1. All designated janitorial closets will be kept clean and orderly. All designated janitorial closets will be kept locked at all times.

2.22.2. Mop heads and brooms will be stored, clean, free of debris, and off the floor or hanging from wall hooks.

2.22.3. Mop ringer buckets, buckets, and misc. containers will be free of standing liquid and debris.

2.22.4. Chemical supplies and misc. equipment will be stored in designated areas.

2.22.5. Electrical equipment stored in the clinic will be in working order. No broken or unsafe equipment will be stored in the clinic.

2.22.6. Containers for solutions shall be labeled, and properly stored. If moved to a secondary location, secondary location shall be labeled as well.

2.22.7. Product must be stored less than 18” inches from the ceiling. The bottom shelf must have a solid surface.

2.22.8. Chemical products, (hand soap, lotions, cleaning solutions) must be stored below paper products. Paper products may consist of paper towels, toilet paper, baby changing station towels, female hygiene product. Cleaning products may consist of rags, bags, dusting tools.

2.22.9. Food and Drink: No food or drink allowed in work areas.

3.0. SAFETY:

3.1. Housekeeping carts will not be left unattended or parked in walk areas.

3.2. Carts will be closed and will always be locked.

3.3. Wet floor signs will be posted and be visible from all directions.

3.4. An MSDS binder shall be kept in each housekeeping closet. All practices and standards shall be in compliance with Medical Center Memorandum 00S-0123 Hazard Communication Program.

3.5. All practices and standards will shall be in compliance with Appleton CBOC Area Specific Training.

3.6. All practices and standards shall be in compliance with Medical Center Memorandum 006S-028 Clement J Zablocki Medical Center Emergency Operations Plan.

3.6.1. Business Continuity: Evacuation plan, Communications Disruption plan and Cyber-attacks.

3.6.2. Naturally Occurring: Tornado and severe thunderstorms, winter storms, extreme temperatures.

3.6.3. Internal Emergencies: Utility failures, fire, HAZMAT exposures, supply shortages.

3.6.4. Human Related and External Emergencies: Active threat, hostage situation, mass casualty incident.

3.7. All practices and standards shall be in compliance with Medical Center Memorandum EMS-133 Waste Management, Reduction, Recycling and Disposal when disposing of waste material.

4.0. INFECTION CONTROL

4.1. All practices and standards shall be in compliance with Medical Center Memorandum EMS-133 Waste Management, Reduction, Recycling, and Disposal when moving of biohazard material and needle boxes.

4.1. All practices and standards shall be in compliance with U.S. Department of Transportation Hazmat Training for Proper Packaging in Regulated Medical Waste in Accordance with 49 CFR, Part 172, Subpart H (172.704) when moving of biohazard material.

4.2. All practices and standards shall be in compliance with Medical Center Memorandum 00S-123 Hazard Communication Program when storage of products in all Janitorial closet areas.

4.3. All practices and standards shall be compliance with Medical Center Memorandum Professional Services Memorandum No. VIII-12 when Standard Precautions and Transmission Based Precautions are implemented.

4.4. All practices and standards shall be in compliance with Medical Center Memorandum Professional Services Memorandum No. VIII-8 on Guidelines for Cleaning and Disinfecting of Non-Critical Reusable Medical Equipment (RME); when properly cleaning and disinfecting of Non-Critical Reusable Medical Equipment is being conducted.

4.5. All practices and standards shall be compliance with Medical Center Memorandum Professional Services Memorandum No. VIII-3 Infection Control Guidelines for Patient Care Areas when janitorial services are being rendered.

5.0. INFORMATION SECURITY

5.1. All practices and standards shall be in compliance with Medical Center Memorandum ISO-200 Information Security (IS) Program.

6.0. GOVERNMENT FURNISHED PROPERTY AND SERVICES: None – All equipment, material and supplies shall be furnished by the contractor.

7.0. GENERAL INFORMATION:

7.1. Quality Control: The contractor shall develop and maintain a quality program to ensure custodial services are performed in accordance with commercial and medical facility practices. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. As a minimum the contractor shall develop quality control procedures addressing the areas identified in performance-based requirements.

7.2. Quality Assurance: The government will periodically evaluate the contractor’s performance in accordance with the Method of Evaluation Plan.

7.3. Hours of Operation: The work required by the contract shall be performed daily, Monday through Friday, excluding Federal Holidays. Work shall begin no earlier than 06:30 am and shall be completed no later than 12:00am. Contractor shall provide proposed work schedule to the COR within five (5) calendar days from receipt of Award.

National Holidays:

New Year’s DayJanuary 1
Martin Luther King DayThird Monday in January
Presidents’ DayMonday in February
Memorial DayLast Monday in May
Independence DayJuly 4th
Labor DayFirst Monday in September
Columbus DaySecond Monday in October
Veterans’ DayNovember 11st
Thanksgiving DayFourth Thursday in November
Christmas DayDecember 25th

When one of the above designated National holidays falls on a Sunday, the following Monday will be observed as the National holiday. When a National holiday fall on a Saturday, the Saturday will be closed. In addition, when a National holiday falls on a Saturday the preceding Friday will be observed as the National holiday.

7.5. Contractor will attend a pre-work orientation meeting prior to the commencement of work on site. The CO will schedule the meeting and it will include discussion of the following topics: (VA will provide information to the contractor regarding these topics and will document the meeting)

· Fire and Safety

· Infection Control

· Disaster procedures The contractor will be responsible to ensure that contractor employees coming to the work site will receive the information required above. Documentation of such will be required in writing.

The contractor will be responsible to ensure contractor employees providing work on this contract are fully trained and completely competent to perform the required work.

7.6. Annual competencies: Contractor will provide COR with annual competencies of employees. The contractor will provide contact information for new employees.

7.7. Identification, Parking, Smoking, and VA Regulations:

7.7.1. The contractor’s employees shall always wear visible identification while on the premises of the VA CBOC.

7.7.2. It is the responsibility of the contractor to park in the designated parking areas. Information on parking is available from VA CBOC staff or from the COR. The VA CBOC will not invalidate or make reimbursement for parking violations of the contractor under any conditions.

7.7.3. Smoking is prohibited on the entire campus, both inside and outside.

7.7.4. Possession of weapons on Federal grounds is prohibited. Violations of VA regulations may result in citation answerable in the United States (Federal) District Court, not local district, state, or municipal court.

7.8. Damage: Extreme caution shall be exercised to prevent damage to the building and its contents. Any damage must be reported to the COR immediately for appropriate action. Any damage caused by the contractor will be repaired and or replaced to the satisfaction of the VA at the contractor’s expense.

· Damage to the building, its contents or loss of Government property, in excess of $100,000.00 will require a Report of Survey or Investigative Report by the VA CBOC. Appropriate Government personnel will conduct the investigation. The responsible party will be required to replace and/or submit payment for damage or loss.

· Access (Keys): If the COR provides keys for access, it shall be the contractors responsibility to safe guard and control keys provided. Contractor shall be responsible for the cost of replacing lost keys.

7.9. Confidentiality: Contractor, all personnel employed by Contractor, and any other individuals enlisted by contractor (sub-contractors, etc.) to meet the requirements of this PWS, shall not disclose any information regarding the patients treated at the VA CBOC. All clinical records, including names of patients, Social Security numbers, and any and all medical, administrative, or demographic information that pertains to the patients treated at the VA CBOC is strictly confidential. The information is protected under federal regulations. All information and records that pertain to the employees of the VA CBOC is also confidential and is protected under law. Contractor, and any individuals employed or enlisted by contractor, may be required to sign Confidentially statement as a condition of being allowed to work at the VA CBOC.

7.10. Contractor Personnel: The contractor’s personnel shall follow applicable policies of the Department of Veteran Affairs Appleton VA CBOC located at 10 Tri Park Way Appleton, WI 54914. To include acceptable work wear (no jeans, tank tops, etc.) personal hygiene and grooming. Contractor personnel shall be aware that hats, bandannas, earphones, or plugs, and sunglasses are not acceptable. Contractor personnel performing janitorial services are to be clean and neatly dressed in regulation uniforms with identification (contractor and employee name) while on duty. Uniforms will be basic, wash -and – wear. At no time is contract employee family members permitted in the facility.

8.0 CONTRACTOR PERSONNEL SECURITY REQUIREMENTS

Special Agreement Check - SAC All Contractor Employees shall be required to have, at a minimum, a Special Agreement Check (SAC) which includes electronic Fingerprinting. A Contractor Employee shall not perform any contract work (except for any other required orientation and training that does not require access to a VA computer system) until fingerprinting is completed by the local Human Resource Management Service. Fingerprinting should take place on the first day that a Contractor Employee enters on duty. The Contracting Officer’s Representative shall facilitate the SAC process for the Contractor and Contractor Employee.

If the SAC identifies “potentially actionable issues” in connection with a Contractor Employee and it is determined that the Contractor Employee needs to be removed, the Contracting Officer shall notify the Contractor and the Contractor shall immediately remove that Employee from contract work. The removal of the Employee shall not excuse any failure to meet contract requirements.

SACs and fingerprinting of Contractor Employees will be required even when an Employee will not be working on site at a VA Facility. The Contracting Officer can identify other options for accomplishing these SACs.

All contractor employees who require access to the Department of Veterans Affairs' Contractors computer systems or have access to sensitive information shall be the subject of a background investigation. The contractor is encouraged to have its employee immediately download the background investigation packet from http://www.va.gov/vabackground_investigations upon notification of contract award. A contractor’s employee shall not commence working at VA under contract until the Contracting Officer receives notification from the VA Office of Security and Law Enforcement that the contract employee’s application was received complete. A favorable adjudication from the VA Office of Security and Law Enforcement must be received in order for a contractor employee to continue contract performance. This requirement is applicable to all subcontractor personnel.

A. Position Sensitivity - The position sensitivity has been designated as low sensitivity.

B. Background Investigation - The level of background investigation commensurate with the required level of access is Special Agreement Check (Electronic) (SAC)

C. Contractor Responsibilities - The contractor shall bear the expense (approximately $50.00 per employee, which is subject to change) of obtaining background investigations. If the Office of Personnel Management (OPM) conducts the investigation, the contractor shall reimburse VA within 30 days. If timely payment is not made within 30 days from date of bill for collection, then VA shall deduct the cost incurred from the contractors 1st month’s invoice(s) for services rendered.

a. It is imperative for the contractor to provide, at the request of VA, a listing of contractor personnel performing services under the contract in order for the background investigation process to commence. This list will include name (first, middle, last) social security number; date of birth; city, state, and country of birth.

b. The contractor shall pre-screen all personnel requiring access to the computer systems to ensure they maintain a U.S. citizenship (or are fully authorized to work in the United States per current federal law) and are able to read, write, speak, and understand the English language.

c. The contractor or their employees shall submit a complete background investigation packet to the VA Security Investigations Center within 30 days or receipt. Additional guidance and information in completing the required forms, and examples of the forms, can be found at http ://www I.va.gov/VABackground_Investigations/page.cfm? pg—2.

The following required forms must be submitted to the VA Office of Security and Law Enforcement before contract performance begins:

VSC Security Request Package, SAC April 2012

d. Fingerprinting is required with the background investigation. Fingerprinting can be done at the local VA Facility. The Electronic Fingerprint Verification Form must be submitted with the above required forms.

e. The contractor, when notified of an unfavorable determination by the Government, shall withdraw the employee from consideration from working under the contract, and at the request of the VA, submit another employee for consideration.

f. The contractor may utilize a private investigating agency if such agency possesses an OPM and Defense Security Service certification. A Cage Code number must be provided to the VA Office of Security and Law Enforcement. VA Office of Security and Law Enforcement will verify the information and advise the contracting officer whether contractor’s access to the computer systems can be authorized.

g. All contractor employees and subcontractors are required to complete VA’s Privacy training annually. All Contractor employees and subcontractors requiring access to VA computer network are required to complete Cyber Security training courses annually either on-line or hard copy. Documented proof must be provided to the Contracting Officer.

h. The contractor will notify the COR immediately when their employee(s) no longer require access to VA computer systems.

i. Failure to comply with the Contractor personnel security requirements may result in termination of the contract for default.

D. Government Responsibilities

a. The VA Security Investigations Center will provide the necessary forms to the contractor or to the Contractor’s employees after receiving the required information.

b. Upon receipt, the VA Security Investigations Center will review the completed forms for accuracy and forward the forms to OPM to conduct the background investigation.

c. The VA facility will pay for investigations conducted by the Office of Personnel Management (OPM) in advance. In these instances, the Contractor will reimburse the VA facility within 30 days.

d. The VA Security Investigations Center will notify the Contracting Officer and Contractor after adjudicating the results of the background investigations received from OPM.

e. The Contracting Officer will ensure that the Contractor provides evidence that investigations have been completed or are in the process of being requested.

Deliverable Schedule:

Service
Schedule
Method of Inspection
SUBMIT TO

Basic Cleaning Service: # 1

Will be conducted daily
Visual
COR

General Dusting/Disinfecting Surfaces: # 2

Will be conducted daily
Visual
COR
Remove Trash and Recycling: # 3
Will be conducted daily
Visual
COR
De-Scale sinks and traps: # 6
Will be conducted daily
Visual
COR

Office Furniture: # 7

Will be conducted daily
Visual
COR
Drinking Fountains: # 8
Will be conducted daily
Visual
COR
All Ventilation & Light Fixtures: # 9
Will be conducted daily
Visual
COR
Equipment: # 10
Will be conducted daily
Visual
COR
Tile Floors # 11
Will be dry mopped & wet mopped daily
Visual
COR
Carpet Floors #11
Will be vacuumed daily
Visual
COR
Entrance & interior window cleaning: # 12
Will be conducted daily
Visual
COR
Cleaning lunch room: # 13
Will be conducted daily
Visual
COR
Restroom cleaning: # 14
Will be conducted daily
Visual
COR
Examination Room /Laboratory/Pharmacy/ Radiology cleaning: # 15
Will be conducted daily
Visual
COR
Janitorial closet: # 16
Will be conducted daily
Visual
COR
Safety: # 17
Will be conducted daily
Visual
COR
Infection Control: # 18
Will be conducted daily
Visual
COR
Information Security: # 19
Will be conducted daily
Visual
COR
Biohazard Containers & Needle Boxes: # 4
Will be emptied when contain in the container has reach the capacity of 2/3 full.
Visual
COR
Dirty Laundry bags: # 5
Will be emptied when contain in the bag has reach the capacity of 2/3 full.
Visual
COR
Floor Maintenance #11
Will be conducted quarterly
Visual
COR

SECTION C - CONTRACT CLAUSES

C.1 ADDENDUM to FAR 52.212-4 CONTRACT TERMS AND CONDITIONS—COMMERCIAL ITEMS Clauses that are incorporated by reference (by Citation Number, Title, and Date), have the same force and effect as if they were given in full text. Upon request, the Contracting Officer will make their full text available.

The following clauses are incorporated into 52.212-4 as an addendum to this contract:

C.2 52.252-2 CLAUSES INCORPORATED BY REFERENCE (FEB 1998)

This contract incorporates one or more clauses by reference, with the same force and effect as if they were given in full text. Upon request, the Contracting Officer will make their full text available. Also, the full text of a clause may be accessed electronically at this/these address(es):

http://www.acquisition.gov/far/index.html http://www.va.gov/oal/library/vaar/

(End of Clause)

FAR Number
Title
Date
52.212-4
CONTRACT TERMS AND CONDITIONS—COMMERCIAL ITEMS
OCT 2018
52.203-17
CONTRACTOR EMPLOYEE WHISTLEBLOWER RIGHTS AND REQUIREMENT TO INFORM EMPLOYEES OF WHISTLEBLOWER RIGHTS
APR 2014
52.204-4
PRINTED OR COPIED DOUBLE-SIDED ON POSTCONSUMER FIBER CONTENT PAPER
MAY 2011
52.204-9
PERSONAL IDENTITY VERIFICATION OF CONTRACTOR PERSONNEL
JAN 2011
52.204-13
SYSTEM FOR AWARD MANAGEMENT MAINTENANCE
OCT 2018
52.204-18
COMMERCIAL AND GOVERNMENT ENTITY CODE MAINTENANCE
JUL 2016
52.228-5
INSURANCE—WORK ON A GOVERNMENT INSTALLATION
JAN 1997
52.232-40
PROVIDING ACCELERATED PAYMENTS TO SMALL BUSINESS SUBCONTRACTORS
DEC 2013
52.237-3
CONTINUITY OF SERVICES
JAN 1991

C.3 52.217-8 OPTION TO EXTEND SERVICES (NOV 1999)

The Government may require continued performance of any services within the limits and at the rates specified in the contract. These rates may be adjusted only as a result of revisions to prevailing labor rates provided by the Secretary of Labor. The option provision may be exercised more than once, but the total extension of performance hereunder shall not exceed 6 months. The Contracting Officer may exercise the option by written notice to the Contractor within 30 days.

(End of Clause)

C.4 52.217-9 OPTION TO EXTEND THE TERM OF THE CONTRACT (MAR 2000)

(a) The Government may extend the term of this contract by written notice to the Contractor within 30 days; provided that the Government gives the Contractor a preliminary written notice of its intent to extend at least 60 days before the contract expires. The preliminary notice does not commit the Government to an extension.

(b) If the Government exercises this option, the extended contract shall be considered to include this option clause.

(c) The total duration of this contract, including the exercise of any options under this clause, shall not exceed five (5) years.

(End of Clause)

C.5 52.219-6 NOTICE OF TOTAL SMALL BUSINESS SET-ASIDE (NOV 2011)

(a) Definition. "Small business concern," as used in this clause, means a concern, including its affiliates, that is independently owned and operated, not dominant in the field of operation in which it is bidding on Government contracts, and qualified as a small business under the size standards in this solicitation.

(b) Applicability. This clause applies only to—

(1) Contracts that have been totally set aside or reserved for small business concerns; and

(2) Orders set aside for small business concerns under multiple-award contracts as described in 8.405-5 and 16.505(b)(2)(i)(F).

(c) General.

(1) Offers are solicited only from small business concerns. Offers received from concerns that are not small business concerns shall be considered nonresponsive and will be rejected.

(2) Any award resulting from this solicitation will be made to a small business concern.

(d) Agreement. A small business concern submitting an offer in its own name shall furnish, in performing the contract, only end items manufactured or produced by small business concerns in the United States or its outlying areas. If this procurement is processed under simplified acquisition procedures and the total amount of this contract does not exceed $25,000, a small business concern may furnish the product of any domestic firm. This paragraph does not apply to construction or service contracts.

(End of Clause)

C.6 52.219-14 LIMITATIONS ON SUBCONTRACTING (JAN 2017)

(a) This clause does not apply to the unrestricted portion of a partial set-aside.

(b) Applicability. This clause applies only to—

(1) Contracts that have been set aside or reserved for small business concerns or 8(a) participants;

(2) Part or parts of a multiple-award contract that have been set aside for small business concerns or 8(a) participants; and

(3) Orders set aside for small business or 8(a) participants under multiple-award contracts as described in 8.405-5 and 16.505(b)(2)(i)(F).

(c) By submission of an offer and execution of a contract, the Offeror/Contractor agrees that in performance of the contract in the case of a contract for—

(1) Services (except construction). At least 50 percent of the cost of contract performance incurred for personnel shall be expended for employees of the concern.

(2) Supplies (other than procurement from a nonmanufacturer of such supplies). The concern shall perform work for at least 50 percent of the cost of manufacturing the supplies, not including the cost of materials.

(3) General construction. The concern will perform at least 15 percent of the cost of the contract, not including the cost of materials, with its own employees.

(4) Construction by special trade contractors. The concern will perform at least 25 percent of the cost of the contract, not including the cost of materials, with its own employees.

(End of Clause) 52.237-2 PROTECTION OF GOVERNMENT BUILDINGS, EQUIPMENT, AND VEGETATION (APR 1984) The Contractor shall use reasonable care to avoid damaging existing buildings, equipment, and vegetation on the Government installation. If the Contractor's failure to use reasonable care causes damage to any of this property, the Contractor shall replace or repair the damage at no expense to the Government as the Contracting Officer directs. If the Contractor fails or refuses to make such repair or replacement, the Contractor shall be liable for the cost, which may be deducted from the contract price.

C.8 SUPPLEMENTAL INSURANCE REQUIREMENTS

In accordance with FAR 28.307-2 and FAR 52.228-5, the following minimum coverage shall apply to this contract:

(a) Workers' compensation and employers liability: Contractors are required to comply with applicable Federal and State workers' compensation and occupational disease statutes. If occupational diseases are not compensable under those statutes, they shall be covered under the employer's liability section of the insurance policy, except when contract operations are so commingled with a Contractor's commercial operations that it would not be practical to require this coverage. Employer's liability coverage of at least $100,000 is required, except in States with exclusive or monopolistic funds that do not permit workers' compensation to be written by private carriers.

(b) General Liability: $500,000.00 per occurrences.

(c) Automobile liability: $200,000.00 per person; $500,000.00 per occurrence and $20,000.00 property damage.

(d) The successful bidder must present to the Contracting Officer, prior to award, evidence of general liability insurance without any exclusionary clauses for asbestos that would void the general liability coverage.

(End of Clause)

C.9 VAAR 852.203-70 COMMERCIAL ADVERTISING (MAY 2018)

The Contractor shall not make reference in its commercial advertising to Department of Veterans Affairs contracts in a manner that states or implies the Department of Veterans Affairs approves or endorses the Contractor’s products or services or considers the Contractor’s products or services superior to other products or services.

(End of Clause) C.10 VAAR 852.219-10 VA NOTICE OF TOTAL SERVICE-DISABLED VETERAN-OWNED SMALL BUSINESS SET-ASIDE (JUL 2019) (DEVIATION)

(a) Definition. For the Department of Veterans Affairs, “Service-disabled veteran owned small business concern or SDVOSB”:

(1) Means a small business concern:

(i) Not less than 51 percent of which is owned by one or more service-disabled veterans or, in the case of any publicly owned business, not less than 51 percent of the stock of which is owned by one or more service-disabled Veterans or eligible surviving spouses (see VAAR 802.101, Surviving Spouse definition);

(ii) The management and daily business operations of which are controlled by one or more service-disabled Veterans (or eligible surviving spouses) or, in the case of a service-disabled Veteran with permanent and severe disability, the spouse or permanent caregiver of such Veteran;

(iii) The business meets Federal small business size standards for the applicable North American Industry Classification System (NAICS) code identified in the solicitation document;

(iv) The business has been verified for ownership and control pursuant to 38 CFR part 74 and is so listed in the Vendor Information Pages (VIP) database (https://www.vip.vetbiz.va.gov); and

(v) The business will comply with VAAR subpart 819.70 and Small Business Administration (SBA) regulations regarding small business size and government contracting programs at 13 CFR part 121 and 125, including the nonmanufacturer rule and limitations on subcontracting requirements in 13 CFR 121.406 and 125.6, provided that any reference therein to a service-disabled veteran-owned small business concern (SDVO SBC), is to be construed to apply to a VA verified and VIP-listed SDVOSB. The nonmanufacturer rule and the limitations on subcontracting apply to all SDVOSB and VOSB set-asides and sole source contracts.

(2) “Service-disabled Veteran” means a Veteran, as defined in 38 U.S.C. 101(2), with a disability that is service-connected, as defined in 38 U.S.C. 101(16).

(b) General.

(1) Offers are solicited only from eligible service-disabled veteran-owned small business concerns. Only VIP-listed service-disabled veteran-owned small business concerns (SDVOSBs) may submit offers in response to this solicitation. Offers received from concerns that are not VIP-listed service-disabled veteran-owned small business concerns shall not be considered.

(2) Any award resulting from this solicitation shall be made to a VIP-listed service-disabled veteran-owned small business concern that meets the size standard for the applicable NAICS code.

(c) Representation. By submitting an offer, the prospective contractor represents that it is an eligible SDVOSB as defined in this clause, 38 CFR part 74, and VAAR subpart 819.70. Pursuant to 38 U.S.C. 8127(e), only VIP-listed SDVOSBs are considered eligible. Therefore, any reference in 13 CFR part 121 and 125 to a servicedisabled veteran-owned small business concern (SDVO SBC), is to be construed to apply to a VA verified and VIP-listed SDVOSB and only such concern(s) qualify as similarly situated. The offeror must also be eligible at the time of award.

(d) Agreement. Agreement. When awarded a contract (see FAR 2.101, Definitions), including orders under multiple-award contracts, or a subcontract, an SDVOSB agrees that in the performance of the contract, the SDVOSB shall comply with requirements in VAAR subpart 819.70 and SBA regulations on small business size and government contracting programs at 13 CFR part 121 and 125, including the nonmanufacturer rule and limitations on subcontracting…

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