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AUTOMATIC DOOR MAINTENANCE/TESTING BASE + 4 OYS Federal contract opportunity
Solicitation number
36C25219Q0364
Issued by
Department of Veterans Affairs Veterans Health Administration Veterans Integrated Service Network 12

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OF

1. REQUISITION NO.

2. CONTRACT NO.

3. AWARD/EFFECTIVE DATE

4. ORDER NO.

5. SOLICITATION NUMBER

6. SOLICITATION ISSUE DATE

a. NAME

b. TELEPHONE NO. (No Collect Calls)

8. OFFER DUE DATE/LOCAL

TIME

9. ISSUED BY

CODE

10. THIS ACQUISITION IS

UNRESTRICTED OR

SET ASIDE:

% FOR:

SMALL BUSINESS

HUBZONE SMALL

BUSINESS

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

WOMEN-OWNED SMALL BUSINESS

(WOSB) ELIGIBLE UNDER THE WOMEN-OWNED

SMALL

BUSINESS PROGRAM

EDWOSB

8(A)

NAICS:

SIZE STANDARD:

11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

12. DISCOUNT TERMS

13a. THIS CONTRACT IS A

RATED ORDER UNDER

DPAS (15 CFR 700)

13b. RATING

14. METHOD OF SOLICITATION

RFQ

IFB

RFP

15. DELIVER TO

CODE

16. ADMINISTERED BY

CODE

17a. CONTRACTOR/OFFEROR

CODE

FACILITY CODE

18a. PAYMENT WILL BE MADE BY

CODE

TELEPHONE NO.

DUNS:

DUNS+4:

PHONE:

FAX:

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN OFFER 18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK BELOW IS CHECKED

SEE ADDENDUM

19.

20.

21.

22.

23.

24.

ITEM NO.

SCHEDULE OF SUPPLIES/SERVICES

QUANTITY

UNIT

UNIT PRICE

AMOUNT

(Use Reverse and/or Attach Additional Sheets as Necessary)

25. ACCOUNTING AND APPROPRIATION DATA

26. TOTAL AWARD AMOUNT (For Govt. Use Only) 27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA

ARE

ARE NOT ATTACHED.

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA

ARE

ARE NOT ATTACHED

28. CONTRACTOR IS REQUIRED TO SI

GN THIS DOCUMENT AND RETURN _______________

29. AWARD OF CONTRACT: REF. ___________________________________ OFFER

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND

DATED ________________________________. YOUR OFFER ON SOLICITATION

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED

SET FORTH HEREIN IS ACCEPTED AS TO ITEMS:

30a. SIGN

ATURE OF OFFEROR/CONTRACTOR

31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER) 30b. NAME AND TITLE OF SIGNER (TYPE OR PRINT) 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER (TYPE OR PRINT) 31c. DATE SIGNED

AUTHORIZED FOR

LOCAL REPRODUCTION

(REV. 2/2012)

PREVIOUS EDITION IS NOT USABLE

Prescribed by GSA - FAR (48 CFR) 53.212

7. FOR SOLICITATION

INFORMATION CALL:

STANDARD FORM 1449

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

695-19-2-6093-0031 36C25219Q0364 04-02-2019

PASHOLK,SUSAN

414-844-4846 04-25-2019

5:00PM CENTRAL

Department of Veterans Affairs

GLAC (69D)

115 S 84TH STREET

Milwaukee WI 53214-1476 X X 238290 $15 Million X N/A X

CLEMENT J. ZABLOCKI VA MEDICAL CENTER

5000 W NATIONAL AVENUE

MILWAUKEE WI

53295 Department of Veterans Affairs

GLAC (69D)

115 S 84TH STREET

Milwaukee WI 53295-1476

Department of Veterans Affairs Financial Services Center PO Box 149971 Austin TX 78714-9971 See CONTINUATION Page

AUTOMATIC DOOR MAINTENANCE AND INSPECTION SERVICE

AT MILWAUKEE VAMC PER STATEMENT OF WORK

SERVICE CONTRACT LABOR STANDARDS APPLY

DOL WD 15-4899 (REV-7) 1/1/2019 APPLIES AND

IS ATTACHED

100% SMALL BUSINESS SET ASIDE

VA POC BRIAN HELD 414-384-2000 X44385

CO SUSAN PASHOLK 414-844-4846

695-3690162-6093-854100-2543 010050190 X X x

SUSAN PASHOLK

CONTRACTING OFFICER

SECTION B - CONTINUATION OF SF 1449 BLOCKS

B.1 CONTRACT ADMINISTRATION DATA

(Continuation from Standard Form 1449, block 18A.)

1. Contract Administration: All contract administration matters will be handled by the following individuals:

a. CONTRACTOR: ______________________________________ (Contractor’s Name) ______________________________________ (Address) ______________________________________ (City-State-Zip) ______________________________________ (Point of Contact/Title)

PHONE NUMBER ______________________________________

FAX NUMBER ______________________________________

E-MAIL ADDRESS ______________________________________

DUNS NUMBER NO. ______________________________________

b. GOVERNMENT: SUSAN PASHOLK, CONTRACTING OFFICER

DEPARTMENT OF VETERANS AFFAIRS

GREAT LAKES ACQUISITION CENTER

115 S. 84TH ST., STE 100

MILWAUKEE WI 53214

2. CONTRACTOR REMITTANCE ADDRESS: All payments by the Government to the contractor will be made in accordance with:

52.232-34 -- Payment by Electronic Funds Transfer--Other Than System for Award Management.

3. INVOICES: Invoices shall be submitted in arrears in accordance with:

a. 852.232-72 ELECTRONIC SUBMISSION OF PAYMENT REQUESTS (NOV 2012)

b. Monthly in arrears.

4. GOVERNMENT INVOICE ADDRESS: All invoices from the contractor shall be submitted electronically in accordance with 852.232-72 ELECTRONIC SUBMISSION OF PAYMENT REQUESTS (NOV 2012)

FACSIMILE, E-MAIL, AND SCANNED DOCUMENTS ARE NOT ACCEPTABLE FORMS OF SUBMISSION FOR PAYMENT REQUESTS.

VA’s Electronic Invoice Presentment and Payment System – The FSC uses a third-party contractor, Tungsten Network e-Invoice, to transition vendors from paper to electronic invoice submission. Please go to this website: http://ob10.com/us/en/veterans-affairs-us/ to begin submitting electronic invoices, free of charge.

For assistance setting up e-Invoice, the below information is provided:

* Tungsten Network e-Invoice Setup Information: 1-877-489-6135

* Tungsten Network e-Invoice email: VA.Registration@ob10.com <http://VA.Registration@ob10.com/>

* FSC e-Invoice Contact Information: 1-877-353-9791

* FSC e-invoice email: vafsccshd@va.gov <http://va.gov/>

INVOICES:

Payments shall be made monthly, in arrears, upon receipt of a properly prepared invoice.

In order to comply with the Improper Payment Elimination and Recovery Act of 2010 (IPERA), the VA has mandated electronic invoice submission to the Veterans Affairs Financial Services Center (VAFSC). VAFSC has partnered with Tungsten Network e-Invoicing network, for submissions of all electronic invoices to VA. Tungsten Network electronic invoicing is free to all VA vendors. In order to submit electronic invoices, all VA vendors must register with Tungsten Network by submitting an email to VA.Registration@ob10.com or calling 1-877-752-0900 option 2 for Enrollment.

Contractor shall submit an electronic invoice by the tenth (10th) of the following month services were performed to the Veterans Affairs Financial Services Center (VAFSC) e-Invoice through the website at https://portal.ob10.com/Login.aspx. For questions regarding the submission of VA electronic invoices, Tungsten Network customer service may be contacted at 1-877-489-6135.

All invoices shall reference the vendor name and address, customer name, contract number, appropriate obligation/funding order number, description of services provided, quantity, unit price, and total invoice amount (any additional info). Invoices shall also include any payment discount terms.

For questions regarding invoice receipt or payment, please call VAFSC directly at 1-877-353-9791 or email vafsccshd@va.gov

OFFERORS MUST COMPLETE AND RETURN ALL INFORMATION DESIGNATED HEREIN PRIOR TO THE TIME SPECIFIED IN BLOCK 8 OF SF 1449 IN ORDER TO BE CONSIDERED FOR AWARD.

ACKNOWLEDGMENT OF AMENDMENTS: The offeror acknowledges receipt of amendments to the Solicitation numbered and dated as follows:

AMENDMENT NO DATE

________________________________________________________
________________________________________________________
________________________________________________________

Offers may be submitted electronically to the following email address: susan.pasholk@va.gov. However, a signed, dated and scanned 1449 must be included along with all other information requested herein by the due date and time. Offers may also be submitted through the regular mail and must be received by the date and time specified in Block 8. CAUTION - LATE Submissions, Modifications, and Withdrawals: See provision 52.212-1. All offers are subject to all terms and conditions of this solicitation.

SPECIAL NOTES

In order to maintain integrity of this solicitation and subsequent award date, all offerors are advised that any question and answer requests must be submitted in a written form via e-mail to the Contracting Officer susan.pasholk@va.gov no later than TUESDAY APRIL 16, 2019 AT NOON CENTRAL. Contracting will issue a consolidated response via solicitation amendment to www.fbo.gov within 2 business days to all parties.

The Contracting Officer is the only person authorized to approve changes or modify any of the requirements under this contract. The Contractor shall communicate with the Contracting Officer on all matters pertaining to contract administration. Only the Contracting Officer is authorized to make commitment or issue changes that will affect price, quantity or quality of performance of this contract. In the event the Contractor effects any such change at the direction of any person other than the Contracting Officer, the change shall be considered to have been made without authority and no adjustment will be made in the contract price to cover any increase in cost incurred thereof.

REQUIRED DOCUMENTATION: Contractor shall e-mail complete quote package with pricing information completed to susan.pasholk@va.gov:

1. Solicitation document with:

a. Contractor shall fill in the SF 1449 blocks 17a, 30a, 30b, and 30c.

b. Contractor shall fill in Pg. 2, 1(a).

c. Contractor shall fill in all unit and total costs under the PRICE/COST SCHEDULE or submit separately the spreadsheet with line items costs filled in.

2. Insurance, certifications, and documentation in accordance with the requirements within the performance work statement.

3. Quote documentation in accordance with 52.212-1; Instruction to Offerors

A signed, dated and scanned 1449 must be included along with all other information requested herein by the due date and time. Offers may also be submitted through the regular mail and must be received by the date and time specified in Block 8. CAUTION - LATE Submissions, Modifications, and Withdrawals: See provision 52.212-1. All offers are subject to all terms and conditions of this solicitation.

SECURITY & PRIVACY CONTROL:

The Certification & Accreditation (C&A) requirements of VHA Handbook 6500.6 do not apply to this requirement, therefore, a Security Accreditation Package is not required. No C&A or MOU/ISA is required. Sensitive information exposure as part of this contract involves applicable security controls within the facility as part of the VA Information Security

If there are any questions related to privacy, please have a member of your staff contact the VA Privacy Service at (202) 461-6309. If there are any questions related to the information security, please have a member of your staff contact the Office of Cyber Security at (304) 262-7733.

AUTHORITY

This Request for Quote (RFQ) solicitation is issued under the authority of FAR Part 13.5 for Certain Commercial Items in which simplified acquisition procedures in FAR Part 13 will be used. FAR Part 14 and 15 will not be used.

The Lowest Price Technically Acceptable source selection process will be used for this FAR 13.5 procurement. This means award will be made on the basis of the lowest evaluated price of quotes meeting or exceeding the acceptability standards for non-cost factors. See 52.212-2 Evaluation – Commercial Items (Section E) for a description of the factors in addition to price that the Government will use to evaluate offers. Prospective contractors must furnish the information listed herein with their quotations to ensure they receive full consideration.

SITE VISIT

It is strongly suggested and expected that the offeror inspect the campus to be serviced to fully understand the nature of the work and the conditions under which the work is to be performed In no case shall failure to inspect the campus constitute grounds for a claim after contract award. SITE VISIT IS SCHEDULED FOR FRIDAY 12, 2019 AT 9:00 AM CENTRAL. INTERESTED PARTIES ARE TO MEET COR BRIAN HELD (414-384-2000 X44385) AT BUILDING 70-E, ROOM 250, FACILITIES MANAGEMENT OFFICE.

AUTOMATIC DOOR MAINTENANCE

SERVICES PRICES/COSTS

Vendor to furnish all parts, materials, labor, tools and equipment, and travel necessary to provide preventive and emergency service/repair services and maintenance on the equipment listed below at the VA Medical Center, Milwaukee, WI.

BASE YEAR –JUNE 1, 2019 THROUGH MAY 31, 2020

CLIN DESCRIPTION QTY UNIT UNIT PRICE TOTAL PRICE

Provide preventive maintenance, parts and repair of all automatic door operators as Listed in the Statement of Work. 12 MO $_____________ $______________

Contractor to perform preventive maintenance inspections to tighten, adjust, clean and lubricate door operators covered in this agreement.

This service will be performed two (2) times per year. These inspections will occur in October and April.

All required parts shall be furnished. 2 EA $_____________ $______________

BASE YEAR TOTAL $_____________________

OPTION YEAR 1 –JUNE 1, 2020 THROUGH MAY 31, 2021

CLIN DESCRIPTION QTY UNIT UNIT PRICE TOTAL PRICE

Provide preventive maintenance, parts and repair of all automatic door operators as Listed in the Statement of Work. 12 MO $_____________ $______________

Contractor to perform preventive maintenance inspections to tighten, adjust, clean and lubricate door operators covered in this agreement.

This service will be performed two (2) times per year. These inspections

OPTION YEAR 1 TOTAL $_____________________

OPTION YEAR 2 –JUNE 1, 2021 THROUGH MAY 31, 2022

CLIN DESCRIPTION QTY UNIT UNIT PRICE TOTAL PRICE

Provide preventive maintenance, parts and repair of all automatic door operators as Listed in the Statement of Work. 12 MO $_____________ $______________

Contractor to perform preventive maintenance inspections to tighten, adjust, clean and lubricate door operators covered in this agreement.

This service will be performed two (2) times per year. These inspections

OPTION YEAR 2 TOTAL $_____________________

OPTION YEAR 3 –JUNE 1, 2022 THROUGH MAY 31, 2023

CLIN DESCRIPTION QTY UNIT UNIT PRICE TOTAL PRICE

Provide preventive maintenance, parts and repair of all automatic door operators as Listed in the Statement of Work. 12 MO $_____________ $______________

Contractor to perform preventive maintenance inspections to tighten, adjust, clean and lubricate door operators covered in this agreement.

This service will be performed two (2) times per year. These inspections

OPTION YEAR 3 TOTAL $_____________________

OPTION YEAR 4 –JUNE 1, 2023 THROUGH MAY 31, 2024

CLIN DESCRIPTION QTY UNIT UNIT PRICE TOTAL PRICE

Provide preventive maintenance, parts and repair of all automatic door operators as Listed in the Statement of Work. 12 MO $_____________ $______________

Contractor to perform preventive maintenance inspections to tighten, adjust, clean and lubricate door operators covered in this agreement.

This service will be performed two (2) times per year. These inspections

OPTION YEAR 4 TOTAL $_____________________

TOTAL BASE AND ALL OPTION YEARS $_____________________

STATEMENT OF WORK

Contractor shall provide all labor, parts, and supervision to provide preventative maintenance, periodic testing, and call back service for operational problems not successfully preempted by PM, for the automatic doors and entrances as listed in the attached schedule (Attachment A).

1. CRITICAL ELEMENTS:

A. Contractor will provide complete inventory and initial inspection of each automatic door at the VA Medical Center. Inventory must be submitted to COR electronically using MS Excel (or other mutually agreed upon format) per Section 2 Technical Work Requirements.

B. Based on initial inventory/inspection, Contractor will establish and provide the COR with a complete Preventive Maintenance Plan within 15 days of inventory completion per Section 2. D.

C. Contractor’s personnel are required to sign-in immediately upon arrival on-site and sign-out at time of departure per Section 6.

D. The Contractor accepts "as is” existing condition of equipment and government furnished parts covered under this full-service agreement at time of contract award.

E. All operators that are newly installed or replaced shall be Tormax brand Operators in accordance with FM 01-01-10SN (Attachment C).

2. TECHNICAL WORK REQUIREMENTS:

A. Upon award of the contract, the Contractor shall coordinate with the COR a non-labor-intensive plan to inventory and inspect the equipment to be covered under this contract, once inventory is complete, the Contractor shall provide the COR a written and electronic report of condition. The report of condition must be provided to the COR before work under this contract begins.

B. Contractor shall provide all resources required in performing these maintenance services and inspections, including parts, material, lubricants, hydraulic fluids, cleaning fluids, equipment, tools, shipping, travel, and labor. Contractor is responsible to determine the nature and extent of any work required to restore equipment to satisfactory condition and operation, replacing parts if condition warrants. All maintenance on included equipment shall be performed in accordance with manufacturer guidelines and/or the following industry standards as applicable: VA, JCAHO, OSHA, EPA and all state, local, federal and industry standards whichever is more stringent.

C. Covered equipment listed in Attachment A, encompass all system components as normally supplied and required for operation by the manufacturer in the currently installed configuration, including integrity of connections to building utilities, excluding building utility supply lines, up to the point of manufacturer provided hardware.

D. The contractor shall develop a Preventive Maintenance Plan (PMP) for approval. The PMP will require approval by the COR. The contractor’s PMP shall establish the strategy and methods for conducting safe, effective, door operation. It shall include methods that the contractor will use to provide preventive maintenance. It is necessary to ensure that the preventive maintenance ensures cleanliness and maintains a professional appearance. For each PM the Contractor must fill out a PM checklist and a service report (Attachment B).

E. Contractor shall have a comprehensive inventory of parts and components for all equipment covered under contract immediately available for necessary repairs to limit equipment downtime.

F. Contractor is required to maintain current drawings and schematics of the automatic doors, including wiring diagrams, in the service file. Copies of any missing documents shall be furnished by and at the expense of the Contractor.

G. No later than two (2) months before the expiration of the contract period of performance a joint inspection will be made by the Contractor and COR or his designee. All defective parts mutually found during this inspection will be replaced within thirty (30) days, with the exception of parts requiring purchase and delivery, these parts will be replaced before contract expiration.

H. All automatic door system tests, scheduled and corrective maintenance, adjustment and repairs shall be in accordance with the following;

· Each of the installed automatic door operator and automatic door systems preventative maintenance and service manuals, schedules and requirements.

· ANSI/BHMA A156.10 – Power Operated Pedestrian Doors

· ANSI/BHMA A156.19 – Power Assist and Low Energy Power Operated Doors

· NFPA 101 – Life Safety Code

· ADA – Americans with Disabilities Act

· ABAAS – Architectural Barriers Act Accessibility Standard

· VHA Barrier Free Design Standard – PG-18-13

· All Federal, State, and Local governing rules and regulations.

· If conflicts occur between any of the above maintenance and service requirements, regulations and guidelines, the most stringent requirement, regulation or guideline shall apply.

3. UNSCHEDULED MAINTENANCE/CALL BACK SERVICE:

A. The Contractor shall provide repair service, which may consist of calibration, cleaning, oiling, adjusting, replacing parts, and maintaining the equipment, including all intervening calls necessary between regular services.

B. The COR or Alternate COR are the only designated authority to request a service call from the Contractor

C. The MAXIMUM PHYSICAL RESPONSE TEAM from the time the VA calls and requests vendor service on-site, until the vendor arrives on station ready to begin repairs, is EIGHT (8) hours. The field engineer will be physically present, have proper test equipment, parts, and tools, and be ready to begin work within eight (8) hours.

D. Only those services specified within are authorized under this contract. Before performing any services of a non-contract nature, the Contracting Officer must be advised of the reasons for the additional work. Contractor shall submit quote for repairs not covered under this contact.

E. There will be no additional charge for time spent at the site (during, or after the normal hours of coverage) awaiting the arrival of additional FSE and/or delivery of equipment etc. Any additional costs, which may be necessary to complete the work, not listed herein MUST be approved in writing by the COR or CO prior to the commencement of services. If the contractor fails to obtain authorization, services will be at the contractor’s expense.

4. REPORTING REQUIRED SERVICES BEYOND THE CONTRACT SCOPE:

The Contractor shall immediately, but no later than 24 (twenty-four) consecutive hours after discovery, notify the CO and COR (in writing) of the existence or the development of any discrepancies which may relate to the work, which the Contractor considers he/she is not responsible for under the terms of the contract. The Contractor shall furnish the CO and COR with a written estimate of the cost to perform any additional work and must obtain written approval from the CO before any additional work is performed.

5. OPERATIONAL UPTIME REQUIREMENTS:

The automatic doors shall be operative and available for use 95% of normal operation hours. Downtime will be computed from notification of the problem during normal work hours. Scheduled maintenance shall be excluded from downtime. (Normal work hours are 8:00 a.m. to 4:30 p.m., Monday through Friday, excluding national holidays.) Operational uptime will be computed using a 30-day time-period. Repeated failure to meet this requirement can subject the Contractor to default action.

6. FACILITY CHECK IN/OUT REQUIREMENTS

Contractor and/or their technicians are required to check in at Graphics Center, Bldg. 113 upon arrival to VAMC, and check out upon departure. This check-in/check-out is mandatory.

VA contact Person(s): Brian Held Location (Building/Room Number): Facility Management, 70-E-1067 Telephone Number & Extension(s): 414-384-2000, ext. 44385 Contractor -- Provide telephone number(s) to call for your Service Department: ______________________ Provide name(s) of authorized contact person(s): _____________________________________________

7. SERVICE DOCUMENTATION/REPORTS:

A. Upon completion of the service visit, the contractor shall provide a written report on services performed. At a minimum, the report shall include the following:

· Name of contractor and contract number.

· Name of Contractor’s Technician who performed services.

· Date, time (starting and ending), to perform services.

· VA purchase order number(s) covering the call if outside normal working hours.

· Signatures of FSE who performed the service and VA Employee who witnesses the service

B. The Contractor shall electronically submit a monthly summary report to the COR which shall include the following:

· Date of PM or Service

· Location and door ID of service

· Field Service Engineer Time

· Resolution Failure to submit monthly report may cause delay in invoice payment.

8. HOURS OF COVERAGE:

A. Normal hours of coverage are Monday through Friday from 8:00 a.m. to 4:30 p.m., excluding holidays. All service/repairs will be performed during normal hours of coverage unless requested or approved by the COR or his designee.

B. Federal Holidays observed by the VAMC are:

New Year’s DayLabor Day
Martin Luther King DayColumbus Day
President’s DayVeteran’s Day
Memorial DayThanksgiving Day
Independence DayChristmas Day

C. Preventive maintenance schedule and times will be coordinated between the COR and the Contractor.

NOTE: Hardware/software update/upgrade installations will be scheduled and performed outside normal hours of coverage at no additional charge to the Government (unless it would be detrimental to equipment up-time; to be determined by the COR) Government provides software/hardware upgrade/update.

9. PROCEDURES FOR DOCUMENTING UNACCEPTABLE SERVICE:

Supervisors/management officials who observe unacceptable services, either incomplete or not performed, for any of the Performance Objectives should immediately contact the COR and the COR will complete appropriate documentation to record the complaint. The COR will consider the complaint valid upon inspection of the alleged unacceptable service. The COR should inform the supervisor/management official of the approximate time the unacceptable performance will be corrected and advise the supervisor/management official to contact the COR if not corrected. The COR will consider the customer complaint resolved unless notified otherwise by the supervisor/management official. The COR shall verbally notify the Contractor’s Quality Control Inspector (QCI) or supervisor to pick up the written complaint. The QCI will be given two hours to correct the unacceptable performance unless otherwise agreed to with the COR. If the QCI disagrees with the complaint after investigation of the site and challenges the validity of the complaint, the QCI will notify the COR. The COR will investigate to determine the validity of the complaint. If the COR determines the complaint as invalid, he/she will document the written complaint of the findings and notify the supervisor/management official. The COR will retain the annotated copy of the written complaint for his/her files. If after investigation the COR determines the complaint as valid, the COR will inform the QCI and the QCI will be given an additional hour to correct the defect. A defect will not be recorded if proper and timely correction of the unacceptable condition(s) is/are accomplished. The QCI shall return the written customer complaint document, properly completed with actions taken, to the QA, who will file the complaint for monitoring future recurring performance.

10. IDENTIFICATION, PARKING, SMOKING, AND VA REGULATIONS:

A. The Contractor's employees and/or subcontractors approved by the COR, shall wear visible identification at all times, while on the premises of the VAMC. Identification shall include but not be limited to a company identification card, which shall include the company name, employee name, title, and a photograph of the employee. All employees of the Contractor or Subcontractor providing services to the Government must wear a company uniform identified with the company name and/or logo. Uniforms must be neat and clean at all times, while working the VA premises and will be approved by the COR.

B. It is the responsibility of the Contractor to park in the appropriate designated parking areas. Information on parking is available from the VA Police Section. The VAMC will not invalidate or make reimbursement for parking violations of the Contractor under any conditions. Possession of weapons is prohibited. Enclosed containers, including tool kits, shall be subject to search. Violations of VA regulations may result in citation answerable in the United States (Federal) District Court, not a local district, state, or municipal court.

C. Effective January 1, 2019, the Clement J Zablocki VA Medical Center is a smoke free and tobacco free campus. Employees and contractors are not allowed to smoke anywhere on the campus.

11. ORIENTATION FOR CONTRACTOR EMPLOYEES:

Contractor will attend an orientation meeting as arranged by the Contracting Officer’s Technical Representative (COR). The VA will schedule this meeting and it will include discussion of the following topics: (VA will provide information to the contractor regarding these topics and will document the meeting)

a. Fire and Safety

b. Infection control

c. Disaster procedures

d. Other

The Contractor will be responsible to ensure that Contractor employees coming to the work site will receive the information required above. The Contractor will be responsible to ensure Contractor employees providing work on this contract are fully trained and completely competent to perform the required work.

12. DEFINITIONS/ACRONYMS:

A. CO – Contracting Officer B. COR – Contracting Officer’s Representative

C. PM – Preventive Maintenance Inspection. Services which are periodic in nature andare, required to maintain the equipment in such condition that it may be operated withminimal incidence of malfunction or inoperative conditions.
D. Emergency Service/Call Back – Services/repairs to be performed (excluding regularlyscheduled inspections, maintenance and repairs) upon Government notification within2 hours of call.
E. Response Time – Refers to the physical presence of a qualified service technicalmechanic on site to perform repairs within stipulated time frames within the contract.
F. Service Log – Chronological documentation of performed inspections, maintenanceand repair work, maintained for each automatic door.

G. Service File – Documentation which includes the service log, complete parts list, and copies of all service reports. The service file shall be maintained by the COR or his/her designee.

H. VAMC – Department of Veterans Affairs Medical Center.

I. Service Report – Documentation of the services rendered for each incidence of work performance under the terms and conditions of the contract. Each repair and/or maintenance inspection shall be fully described, including the service performed and the parts replaced.

J. Misuse/Vandalism – Damage/defacing of government-owned automatic doors due to improper/incorrect use or by willful/malicious destruction.

K. Competence/Competency – A determination by the contractor that its personnel performing maintenance, repair, and inspection services have the requisite individual training, experience, and capability to perform expected work.

L. Environment of Care Contractor Program – Consists of basic policies and procedures, VAMC specific, to be provided to the contractor to familiarize contractor’s personnel with the work environment before the contractor begins on-site work activities. Purpose is to promote safe and effective on-site work performance.

M. PM Check chart/Checklists N. PMP – Preventative Manitenance Plan

SECTION C - CONTRACT CLAUSES

C.1 FAR 52.212-4 CONTRACT TERMS AND CONDITIONS—COMMERCIAL ITEMS (OCT 2018) is incorporated by reference.

C.2 52.252-2 CLAUSES INCORPORATED BY REFERENCE (FEB 1998)

This contract incorporates one or more clauses by reference, with the same force and effect as if they were given in full text. Upon request, the Contracting Officer will make their full text available. Also, the full text of a clause may be accessed electronically at this/these address(es):

http://www.acquisition.gov/far/index.html http://www.va.gov/oamm/oa/ars/policyreg/vaar/index.cfm ADDENDUM to FAR 52.212-4 CONTRACT TERMS AND CONDITIONS--COMMERCIAL ITEMS:

C.3 The following clauses are incorporated by reference:

52.203-17CONTRACTOR EMPLOYEE WHISTLEBLOWERAPR 2014
RIGHTS AND REQUIREMENTS TO INFORM
EMPLOYEES OF WHISTLEBLOWER RIGHTS
52.204-4PRINTED OR COPIED DOUBLE-SIDED ONMAY 2011

POSTCONSUMER FIBER CONTENT PAPER

52.204-13SYSTEM FOR AWARD MANAGEMENTOCT 2018
52.204-18COMMERCIAL AND GOVERNEMENT ENTITYJUL 2016
CODE MAINTENANCE
52.232-40PROVIDING ACCELERATED PAYMENT TODEC 2013

SMALL BUSINESS SUBCONTRACTORS

C.4 52.217-8 OPTION TO EXTEND SERVICES (NOV 1999)

The Government may require continued performance of any services within the limits and at the rates specified in the contract. These rates may be adjusted only as a result of revisions to prevailing labor rates provided by the Secretary of Labor. The option provision may be exercised more than once, but the total extension of performance hereunder shall not exceed 6 months. The Contracting Officer may exercise the option by written notice to the Contractor within 30 calendar days prior to the contract expiration.

(End of Clause)

C.5 52.217-9 OPTION TO EXTEND THE TERM OF THE CONTRACT (MAR 2000)

(a) The Government may extend the term of this contract by written notice to the Contractor within 30 calendar days prior to the contract expiration; provided that the Government gives the Contractor a preliminary written notice of its intent to extend at least 30 calendar days prior to contract expiration. The preliminary notice does not commit the Government to an extension.

(b) If the Government exercises this option, the extended contract shall be considered to include this option clause.

(c) The total duration of this contract, including the exercise of any options under this clause, shall not exceed FIVE (5) years.

(End of Clause)

C.6 52.228-5 INSURANCE - WORK ON A GOVERNMENT INSTALLATION (JAN 1997)

a) The Contractor shall, at its own expense, provide and maintain during the entire performance of this contract, at least the kinds and minimum amounts of insurance required in the Schedule or elsewhere in the contract.

(b) Before commencing work under this contract, the Contractor shall notify the Contracting Officer in writing that the required insurance has been obtained. The policies evidencing required insurance shall contain an endorsement to the effect that any cancellation or any material change adversely affecting the Government’s interest shall not be effective --

(1) For such period as the laws of the State in which this contract is to be performed prescribe; or

(2) Until 30 days after the insurer or the Contractor gives written notice to the Contracting Officer, whichever period is longer.

(c) The Contractor shall insert the substance of this clause, including this paragraph (c), in subcontracts under this contract that require work on a Government installation and shall require subcontractors to provide and maintain the insurance required in the Schedule or elsewhere in the contract. The Contractor shall maintain a copy of all subcontractors’ proofs of required insurance, and shall make copies available to the Contracting Officer upon request.

(End of Clause)

C.7 SUPPLEMENTAL INSURANCE REQUIREMENTS

In accordance with FAR 28.307-2 and FAR 52.228-5, the following minimum coverage shall apply to this contract:

(a) Workers' compensation and employer’s liability: Contractors are required to comply with applicable Federal and State workers' compensation and occupational disease statutes. If occupational diseases are not compensable under those statutes, they shall be covered under the employer's liability section of the insurance policy, except when contract operations are so commingled with a Contractor's commercial operations that it would not be practical to require this coverage. Employer's liability coverage of at least $100,000 is required, except in States with exclusive or monopolistic funds that do not permit workers' compensation to be written by private carriers.

(b) General Liability: $500,000.00 per occurrences.

(c) Automobile liability: $200,000.00 per person; $500,000.00 per occurrence and $20,000.00 property damage.

(d) The successful bidder must present to the Contracting Officer, prior to award, evidence of general liability insurance without any exclusionary clauses for asbestos that would void the general liability coverage.

(End of Clause)

C.8 52.236-9 PROTECTION OF GOVERNMENT BUILDINGS, EQUIPMENT, AND VEGETATION (APR 1984) The Contractor shall use reasonable care to avoid damaging existing buildings, equipment, and vegetation on the Government installation. If the Contractor’s failure to use reasonable care causes damage to any of this property, the Contractor shall replace or repair the damage at no expense to the Government as the Contracting Officer directs. If the Contractor fails or refuses to make such repair or replacement, the Contractor shall be liable for the cost, which may be deducted from the contract price.

(End of Clause)

C.9 VAAR 852.203-70 COMMERCIAL ADVERTISING (JAN 2008)

The bidder or offeror agrees that if a contract is awarded to him/her, as a result of this solicitation, he/she will not advertise the award of the contract in his/her commercial advertising in such a manner as to state or imply that the Department of Veterans Affairs endorses a product, project or commercial line of endeavor.

(End of Clause) C.10 852.219-74 LIMITATIONS ON SUBCONTRACTING – MONITORING AND COMPLIANCE (JUL 2018) (a)This solicitation includes 852.219-14.

(b) Accordingly, any contract resulting from this solicitation is subject to the limitation on subcontracting requirements in 13 CFR 125.6. The Contractor is advised that in performing contract administration functions, the Contracting Officer may use the services of a support contractor(s) retained by VA to assist in assessing the Contractor’s compliance with the limitations on subcontracting or percentage of work performance requirements specified in the clause. To that end, the support contractor(s) may require access to Contractor’s offices where the Contractor’s business records or other proprietary data are retained and to review such business records regarding the Contractor’s compliance with this requirement.

(c) All support contractors conducting this review on behalf of VA will be required to sign an “Information Protection and Non-Disclosure and Disclosure of Conflicts of Interest Agreement” to ensure the Contractor’s business records or other proprietary data reviewed or obtained in the course of assisting the Contracting Officer in assessing the Contractor for compliance are protected to ensure information or data is not improperly disclosed or other impropriety occurs.

(d) Furthermore, if VA determines any services the support contractor(s) will perform in assessing compliance are advisory and assistance services as defined in FAR 2.101, Definitions, the support contractor(s) must also enter into an agreement with the Contractor to protect proprietary information as required by FAR 9.505-4, Obtaining access to proprietary information, paragraph (b). The Contractor is required to cooperate fully and make available any records as may be required to enable the Contracting Officer to assess the Contractor’s compliance with the limitations on subcontracting or percentage of work performance requirement.

(End of Clause)

C.11 852.232-72 ELECTRONIC SUBMISSION OF PAYMENT REQUESTS (NOV 2018)

(a) Definitions. As used in this clause-

(1) Contract financing payment has the meaning given in FAR 32.001.

(2) Designated agency office means the office designated by the purchase order, agreement, or contract to first receive and review invoices. This office can be contractually designated as the receiving entity. This office may be different from the office issuing the payment;

(3) Electronic form means an automated system transmitting information electronically according to the accepted electronic data transmission methods and formats identified in paragraph (c) of this clause. Facsimile, e-mail, and scanned documents are not acceptable electronic forms for submission of payment requests;

(4) Invoice payment has the meaning given in FAR 32.001; and

(5) Payment request means any request for contract financing payment or invoice payment submitted by the Contractor under this contract.

(b) Electronic payment requests. Except as provided in paragraph (e) of this clause, the Contractor shall submit payment requests in electronic form. Purchases paid with a Government-wide commercial purchase card are considered to be an electronic transaction for purposes of this rule, and therefore no additional electronic invoice submission is required.

(c) Data transmission. A Contractor must ensure that the data transmission method and format are through one of the following:

(1) VA’s Electronic Invoice Presentment and Payment System at the current website address provided in the contract.

(2) Any system that conforms to the X12 electronic data interchange (EDI) formats established by the Accredited Standards Center (ASC) and chartered by the American National Standards Institute (ANSI)

(d) Invoice requirements. Invoices shall comply with FAR 32.905.

(e) Exceptions. If, based on one of the circumstances below, the Contracting Officer directs that payment requests be made by mail, the Contractor shall submit payment requests by mail through the United States Postal Service to the designated agency office. Submission of payment requests by mail may be required for—

(1) Awards made to foreign vendors for work performed outside the United States;

(2) Classified contracts or purchases when electronic submission and processing of payment requests could compromise the safeguarding of classified or privacy information;

(3) Contracts awarded by contracting officers in the conduct of emergency operations, such as responses to national emergencies;

(4) Solicitations or contracts in which the designated agency office is a VA entity other than the VA Financial Services Center in Austin, Texas; or

(5) Solicitations or contracts in which the VA designated agency office does not have electronic invoicing capability as described above.

(End of clause)

C.12 VAAR 852.237-70 CONTRACTOR RESPONSIBILITIES (APR 1984)

The contractor shall obtain all necessary licenses and/or permits required to perform this work. He/she shall take all reasonable precautions necessary to protect persons and property from injury or damage during the performance of this contract. He/she shall be responsible for any injury to himself/herself, his/her employees, as well as for any damage to personal or public property that occurs during the performance of this contract that is caused by his/her employees fault or negligence, and shall maintain personal liability and property damage insurance having coverage for a limit as required by the laws of the State of WISCONSIN. Further, it is agreed that any negligence of the Government, its officers, agents, servants and employees, shall not be the responsibility of the contractor hereunder with the regard to any claims, loss, damage, injury, and liability resulting there from.

(End of Clause)

(End of Addendum to 52.212-4)

C.13 52.212-5 CONTRACT TERMS AND CONDITIONS REQUIRED TO

IMPLEMENT STATUTES OR EXECUTIVE ORDERS--COMMERCIAL ITEMS

(JAN 2019)

(a) The Contractor shall comply with the following Federal Acquisition Regulation (FAR) clauses, which are incorporated in this contract by reference, to implement provisions of law or Executive orders applicable to acquisitions of commercial items:

(1) 52.203-19, Prohibition on Requiring Certain Internal Confidentiality Agreements or Statements (Jan 2017) (section 743 of Division E, Title VII, of the Consolidated and Further Continuing Appropriations Act 2015 (Pub. L. 113-235) and its successor provisions in subsequent appropriations acts (and as extended in continuing resolutions)).

(2) 52.204-23, Prohibition on Contracting for Hardware, Software, and Services Developed or Provided by Kaspersky Lab and Other Covered Entities (Jul 2018) (Section 1634 of Pub. L. 115-91).

(3) 52.209-10, Prohibition on Contracting with Inverted Domestic Corporations (Nov 2015)

(4) 52.233-3, Protest After Award (AUG 1996) (31 U.S.C. 3553).

(5) 52.233-4, Applicable Law for Breach of Contract Claim (OCT 2004) (Public Laws 108-77, 108-78 (19 U.S.C. 3805 note)).

(b) The Contractor shall comply with the FAR clauses in this paragraph (b) that the contracting officer has indicated as being incorporated in this contract by reference to implement provisions of law or Executive orders applicable to acquisitions of commercial items:

[Contracting Officer check as appropriate.] _X_ (1) 52.203-6, Restrictions on Subcontractor Sales to the Government (Sept 2006), with Alternate I (Oct 1995) (41 U.S.C. 4704 and 10 U.S.C. 2402).

___ (2) 52.203-13, Contractor Code of Business Ethics and Conduct (Oct 2015) (41 U.S.C. 3509).

___ (3) 52.203-15, Whistleblower Protections under the American Recovery and Reinvestment Act of 2009 (Jun 2010) (Section 1553 of Pub L. 111-5) (Applies to contracts funded by the American Recovery and Reinvestment Act of 2009).

_X_ (4) 52.204-10, Reporting Executive Compensation and First-Tier Subcontract Awards (Oct 2018) (Pub. L. 109-282) (31 U.S.C. 6101 note).

___ (5) [Reserved] ___ (6) 52.204-14, Service Contract Reporting Requirements (Oct 2016) (Pub. L. 111-117, section 743 of Div. C).

___ (7) 52.204-15, Service Contract Reporting Requirements for Indefinite-Delivery Contracts (Oct 2016) (Pub. L. 111-117, section 743 of Div. C).

_X_ (8) 52.209-6, Protecting the Government’s Interest When Subcontracting with Contractors Debarred, Suspended, or Proposed for Debarment (Oct 2015) (31 U.S.C. 6101 note).

___ (9) 52.209-9, Updates of Publicly Available Information Regarding Responsibility Matters (Oct 2018) (41 U.S.C. 2313).

___ (10) [Reserved] ___ (11) (i) 52.219-3, Notice of HUBZone Set-Aside or Sole-Source Award (Nov 2011) (15 U.S.C. 657a).

___ (ii) Alternate I (Nov 2011) of 52.219-3.

___ (12) (i) 52.219-4, Notice of Price Evaluation Preference for HUBZone Small Business Concerns (Oct 2014) (if the offeror elects to waive the preference, it shall so indicate in its offer)(15 U.S.C. 657a).

___ (ii) Alternate I (Jan 2011) of 52.219-4.

___ (13) [Reserved] _X_ (14) (i) 52.219-6, Notice of Total Small Business Aside (Nov 2011) (15 U.S.C. 644).

___ (ii) Alternate I (Nov 2011).

___ (iii) Alternate II (Nov 2011).

___ (15) (i) 52.219-7, Notice of Partial Small Business Set-Aside (June 2003) (15 U.S.C. 644).

___ (ii) Alternate I (Oct 1995) of 52.219-7.

___ (iii) Alternate II (Mar 2004) of 52.219-7.

_X_ (16) 52.219-8, Utilization of Small Business Concerns (Oct 2018) (15 U.S.C. 637(d)(2) and (3)).

___ (17) (i) 52.219-9, Small Business Subcontracting Plan (Aug 2018) (15 U.S.C. 637 (d)(4)).

___ (ii) Alternate I (Nov 2016) of 52.219-9.

___ (iii) Alternate II (Nov 2016) of 52.219-9.

___ (iv) Alternate III (Nov 2016) of 52.219-9.

___ (v) Alternate IV (Aug 2018) of 52.219-9.

___ (18) 52.219-13, Notice of Set-Aside of Orders (Nov 2011) (15 U.S.C. 644(r)).

_X_ (19) 52.219-14, Limitations on Subcontracting (Jan 2017) (15 U.S.C. 637(a)(14)).

___ (20) 52.219-16, Liquidated Damages—Subcontracting Plan (Jan 1999) (15 U.S.C. 637(d)(4)(F)(i)).

___ (21) 52.219-27, Notice of Service-Disabled Veteran-Owned Small Business Set-Aside (Nov 2011) (15 U.S.C. 657f).

_X_ (22) 52.219-28, Post Award Small Business Program Rerepresentation (Jul 2013) (15 U.S.C. 632(a)(2)).

___ (23) 52.219-29, Notice of Set-Aside for, or Sole Source Award to, Economically Disadvantaged Women-Owned Small Business Concerns (Dec 2015) (15 U.S.C. 637(m)).

___ (24) 52.219-30, Notice of Set-Aside for, or Sole Source Award to, Women-Owned Small Business Concerns Eligible Under the Women-Owned Small Business Program (Dec 2015) (15 U.S.C. 637(m)).

_X_ (25) 52.222-3, Convict Labor (June 2003) (E.O. 11755).

___ (26) 52.222-19, Child Labor—Cooperation with Authorities and Remedies (Jan 2018) (E.O. 13126).

___ (27) 52.222-21, Prohibition of Segregated Facilities (Apr 2015).

_X_ (28) (i) 52.222-26, Equal Opportunity (Sep 2016) (E.O. 11246).

___ (ii) Alternate I (Feb 1999) of 52.222-26.

_X_ (29) (i) 52.222-35, Equal Opportunity for Veterans (Oct 2015) (38 U.S.C. 4212).

___ (ii) Alternate I (July 2014) of 52.222-35.

_X_ (30) (i) 52.222-36, Equal Opportunity for Workers with Disabilities (Jul 2014) (29 U.S.C. 793).

___ (ii) Alternate I (July 2014) of 52.222-36.

_X_ (31) 52.222-37, Employment Reports on Veterans (Feb 2016) (38 U.S.C. 4212).

_X_ (32) 52.222-40, Notification of Employee Rights Under the National Labor Relations Act (Dec 2010) (E.O. 13496).

_X_ (33) (i) 52.222-50, Combating Trafficking in Persons (JAN 2019) (22 U.S.C. chapter 78 and E.O. 13627).

___ (ii) Alternate I (Mar 2015) of 52.222-50, (22 U.S.C. chapter 78 and E.O. 13627).

_X_ (34) 52.222-54, Employment Eligibility Verification (Oct 2015). (E. O. 12989). (Not applicable to the acquisition of commercially available off-the-shelf items or certain other types of commercial items as prescribed in 22.1803.)

___ (35) (i) 52.223-9, Estimate of Percentage of Recovered Material Content for EPA-Designated Items (May 2008) (42 U.S.C. 6962(c)(3)(A)(ii)). (Not applicable to the acquisition of commercially available off-the-shelf items.)

___ (ii) Alternate I (May 2008) of 52.223-9 (42 U.S.C. 6962(i)(2)(C)). (Not applicable to the acquisition of commercially available off-the-shelf items.)

___ (36) 52.223-11, Ozone-Depleting Substances and High Global Warming Potential Hydrofluorocarbons (Jun 2016) (E.O.13693).

___ (37) 52.223-12, Maintenance, Service, Repair, or Disposal of Refrigeration Equipment and Air Conditioners (Jun 2016) (E.O. 13693).

___ (38) (i) 52.223-13, Acquisition of EPEAT® -Registered Imaging Equipment (Jun 2014) (E.O.s 13423 and 13514 ___ (ii) Alternate I (Oct 2015) of 52.223-13.

___ (39) (i) 52.223-14, Acquisition of EPEAT® -Registered Television (Jun 2014) (E.O.s 13423 and 13514).

___ (ii) Alternate I (Jun 2014) of 52.223-14.

___ (40) 52.223-15, Energy Efficiency in Energy-Consuming Products (Dec 2007) (42 U.S.C. 8259b).

___ (41) (i) 52.223-16, Acquisition of EPEAT® -Registered Personal Computer Products (Oct 2015) (E.O.s 13423 and 13514).

___ (ii) Alternate I (Jun 2014) of 52.223-16.

_X_ (42) 52.223-18, Encouraging Contractor Policies to Ban Text Messaging while Driving (Aug 2011) (E.O. 13513).

_X_ (43) 52.223-20, Aerosols (Jun 2016) (E.O. 13693).

_X_ (44) 52.223-21, Foams (Jun 2016) (E.O. 13696).

___ (45) (i) 52.224-3, Privacy Training (Jan 2017) (5 U.S.C. 552a).

___ (ii) Alternate I (Jan 2017) of 52.224-3.

_X_ (46) 52.225-1, Buy American--Supplies (May 2014) (41 U.S.C. chapter 83).

___ (47) (i) 52.225-3, Buy American--Free Trade Agreements--Israeli Trade Act (May 2014) (41 U.S.C. chapter 83, 19 U.S.C. 3301 note, 19 U.S.C. 2112 note, 19 U.S.C. 3805 note, 19 U.S.C. 4001 note, Pub. L. 103-182, 108-77, 108-78, 108-286, 108-302, 109-53, 109-169, 109-283, 110-138, 112-41, 112-42, and 112-43).

___ (ii)…

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