36C24822Q1019.docx

36C24822Q1019 Table of Contents

SECTION B - CONTINUATION OF SF 1449 BLOCKS

B.1 CONTRACT ADMINISTRATION DATA

1. Contract Administration: All contract administration matters will be handled by the following individuals:

a. CONTRACTOR:

b. GOVERNMENT: Contracting Officer 36C248 Todd Pappas Department of Veterans Affairs Network Contracting Office 8 (NCO 8) Commerce Building 300 E. University Ave. Ste. 180 Gainesville FL 32601-3460

2. CONTRACTOR REMITTANCE ADDRESS: All payments by the Government to the contractor will be made in accordance with:

3. INVOICES: Invoices shall be submitted in arrears:

4. GOVERNMENT INVOICE ADDRESS: All Invoices from the contractor shall be submitted electronically in accordance with VAAR Clause 852.232-72 Electronic Submission of Payment Requests.

Department of Veterans Affairs Financial Services Center P.O. Box 149971 Austin TX 78714-9971

ACKNOWLEDGMENT OF AMENDMENTS: The offeror acknowledges receipt of amendments to the Solicitation numbered and dated as follows:

B.2 PRICE/COST SCHEDULE

ITEM INFORMATION

M-F Valet parking services for veterans/patients at the Jacksonville Outpatient Clinic (JOPC) in accordance with staffing and times as indicated in the SOW.

Contract Period: Base POP Begin: 08-01-2022 POP End: 07-31-2023

Clinical shuttle services to connecting the four clinics associated clinics. JOPC, University, Southpoint, and Clara White, in accordance with staffing and times as indicated in the SOW.

Offsite Shuttle service - shuttle service from 721 North Pearl St garage to the JOPC for employees, in accordance with staffing and times as indicated in the SOW.

M-F Valet parking services for veterans/patients at the Jacksonville Outpatient Clinic (JOPC) in accordance with staffing and times as indicated in the SOW.

Contract Period: Option 1 POP Begin: 08-01-2023 POP End: 07-31-2024

Clinical shuttle services to connecting the four clinics associated clinics. JOPC, University, Southpoint, and Clara White, in accordance with staffing and times as indicated in the SOW.

Offsite Shuttle service - shuttle service from 721 North Pearl St garage to the JOPC for employees, in accordance with staffing and times as indicated in the SOW.

M-F Valet parking services for veterans/patients at the Jacksonville Outpatient Clinic (JOPC) in accordance with staffing and times as indicated in the SOW.

Contract Period: Option 2 POP Begin: 08-01-2024 POP End: 07-31-2025

Clinical shuttle services to connecting the four clinics associated clinics. JOPC, University, Southpoint, and Clara White, in accordance with staffing and times as indicated in the SOW.

Offsite Shuttle service - shuttle service from 721 North Pearl St garage to the JOPC for employees, in accordance with staffing and times as indicated in the SOW.

M-F Valet parking services for veterans/patients at the Jacksonville Outpatient Clinic (JOPC) in accordance with staffing and times as indicated in the SOW.

Contract Period: Option 3 POP Begin: 08-01-2025 POP End: 07-31-2026

Clinical shuttle services to connecting the four clinics associated clinics. JOPC, University, Southpoint, and Clara White, in accordance with staffing and times as indicated in the SOW.

Offsite Shuttle service - shuttle service from 721 North Pearl St garage to the JOPC for employees, in accordance with staffing and times as indicated in the SOW.

M-F Valet parking services for veterans/patients at the Jacksonville Outpatient Clinic (JOPC) in accordance with staffing and times as indicated in the SOW.

Contract Period: Option 4 POP Begin: 08-01-2026 POP End: 07-31-2027

Clinical shuttle services to connecting the four clinics associated clinics. JOPC, University, Southpoint, and Clara White, in accordance with staffing and times as indicated in the SOW.

Offsite Shuttle service - shuttle service from 721 North Pearl St garage to the JOPC for employees, in accordance with staffing and times as indicated in the SOW.

M-F Valet parking services for veterans/patients at the Jacksonville Outpatient Clinic (JOPC) in accordance with staffing and times as indicated in the SOW.

Contract Period: Option 5 POP Begin: 08-01-2027 POP End: 01-31-2028

Clinical shuttle services to connecting the four clinics associated clinics. JOPC, University, Southpoint, and Clara White, in accordance with staffing and times as indicated in the SOW.

Offsite Shuttle service - shuttle service from 721 North Pearl St garage to the JOPC for employees, in accordance with staffing and times as indicated in the SOW.

GRAND TOTAL

B.3 STATEMENT OF WORK

Valet Parking and Shuttle Services - Jacksonville Outpatient Clinic (JOPC)

I. BACKGROUND: The Department of Veterans Affairs, Veterans Integrated Service Network (VISN) 8, North Florida/South Georgia Healthcare System, Jacksonville Outpatient Clinic (JOPC) requires Valet and Shuttle service for Veteran/Patients and Staff located at 1536 North Jefferson St, Jacksonville, Florida. Valet service is required at the Jefferson Street location and continuous roundtrip shuttle service is required for shuttle to outlying clinics and parking facility to and from the Jefferson Street location.

II. SCOPE OF WORK: The Contractor shall provide all personnel, equipment, tools, materials, supplies, vehicles, certifications, supervision, and all other technologies and technical services to provide Valet and Shuttle services for the Jacksonville Outpatient Clinic (s) (JOPC). The contractor shall provide:

1.0 VALET Parking

1.1 Valet parking services for veterans/patients only at the Jacksonville Outpatient Clinic (JOPC), Jefferson Street location. The contractor shall provide an adequate number of personnel to provide services between hours specified in this document. Due to current VA clinic schedules, Mondays through Thursdays are the busiest days. The busiest hours are between 7:00 A.M. - 3:30 P.M. The contractor shall staff, and/or adjust staff as appropriate in coordination with the COR, throughout the contract to ensure an efficient operation (no long delays or traffic back-ups due to valet parking queues) taking into consideration the busiest days and hours when establishing employee work schedules. Valet shall be staffed with one attendant 0700-0800, two attendants 0800-0900, three attendants 0900-1400, two attendants 1400-1500, and one attendant 1500-1700.

1.2 Service is to be provided at the Jacksonville Outpatient Clinic, Jefferson Street location, Monday through Friday 7.00 A.M. to 5.00 P.M. excluding Federal holidays.

1.3 Contractor shall park valet vehicles at the JOPC, Jefferson Street location designated parking area. The contractor shall ensure valet patron wait times are no longer than prescribed in this document.

Special attention will be needed to ensure JOPC, Jefferson Street location, clinic onsite valet traffic flow minimizes congestion for other VA patrons and does not block onsite or public use roads.

1.4 Valet services will exclude vehicles modified to accommodate a specific disability that cannot be operated without additional training or licensing. Vehicles also excluded are: vehicles that are considered unsafe to drive or do not have functioning doors, windows, safety belts or locks (cannot be secured) and commercial vehicles, busses, VA transportation vehicles, employee vehicles, motorcycles, and vendors or contractors conducting business at the VA.

1.5 Attendants will not allow vehicles to be parked in the valet parking staging area for extended time.

All attendant parked vehicles will be locked, and the keys will be appropriately secured in a contractor provided key cabinet. The parking attendants shall provide only the limited physical assistance necessary to help patients and accompanying persons exit and enter a vehicle, and shall only do so at the patient’s request.

When keys are dropped off to VA police and the VA Police are not available, the contractor shall turn over the keys in a lock box with a chain of custody form (provided by contractor) that includes the number of keys being dropped off and the associated valet ID claim ticket numbers to the VA police or the designative alternative. If VA Police are on duty afterhours, vehicle owners or verified identified family members with claim tickets may obtain the keys and shall retrieve the vehicles themselves.

1.1.4 The contractor shall provide appropriate lock boxes/key cabinets for the contractor's use during the term of the contract. Lock boxes/key cabinets shall be mobile to be transported to the after-valet hour’s location for distribution of remaining keys. Any lock boxes/key cabinets that are damaged due to abuse/negligence by VA employees during or after valet hours, will be replaced by the VA with the same or equal product.

2.0 Clinical Shuttle

2.0 Clinical shuttle services shall provide service that allows for connecting the four clinics identified below with shuttle services that will provide convenience and predictability in planning healthcare; and efficiencies in scheduling appointments.

Only VA patients and VA affiliated persons on official business shall use clinical shuttle service. Two (2) independent and continuous shuttle services shall be provided for patients and affiliates, Monday through Friday excluding federal holidays. Shuttle service between the following established VA clinic locations shall operate from 6:00 AM to 6:00 PM. Contractor shall provide enough shuttle buses to ensure patients and affiliates conducting official business are transported no longer than 60 minutes in a roundtrip shuttle cycle. Estimated 80 personnel per day.

· The Jacksonville Outpatient Clinic (JOPC): 1536 N. Jefferson Street Jacksonville, FL 32209

· The Jacksonville VA South Point Clinic: 6900 South point Dr. North Jacksonville, FL 32209

· The Jacksonville VA University: Memorial Healthcare Plaza, 3901 University Blvd South, Jacksonville FL 32216

· Clara White Mission: 605 West Beaver Street, Jacksonville, FL 32202

2.1 Clinical shuttle buses shall provide simultaneous alternate service routes between JOPC, Jacksonville VA South Point, Jacksonville VA University clinic, and Clara White Mission. The clinical shuttle service distance is approximately 21.4 round trip miles (40 minutes), therefore the routes are estimated at 60 minutes with an approximate 5-minute wait time at the clinics to allow patient boarding.

2.2 Shuttle buses shall meet all safety requirements (see Vehicle Requirements). Shuttle buses shall be driven by Motor Vehicle Operators meeting all State of Florida requirements and those required by the contractor. Fuel for the vehicles shall be provided by the Contractor. Motor Vehicle Operators shall keep daily logs of vehicle inspections and passenger counts. For clinical and offsite lot shuttle services daily logs shall identify how many employees versus patients are riding the shuttle service and emailed daily to the following address: david.marquis@va.gov.

3.0 Offsite Parking Garage Shuttle.

4.0 Tour of Duty

4.1 Federal Holidays. When a holiday falls on a Sunday, the following Monday shall he observed as a legal holiday. When a holiday falls on a Saturday, the preceding Friday is observed by U.S. Government agencies.

Juneteenth

5.0 Reporting

5.1 The contractor shall provide the COR with monthly progress reports by the fifth day of the new calendar month for the previous month.

5.2 The progress report shall cover all work completed during the preceding month. This report shall also identify any problems that arose, along with a statement explaining how the problem was resolved. This report shall also identify any problems that remain unresolved, with an explanation.

5.3 Daily--clinical shuttle ridership report.

5.4 A monthly contractor employee roster to include required training completion dates and PIV status is to be submitted to the COR (Training/PIV compliance spreadsheet).

III. PERSONNEL QUALIFICATIONS: The contractor shall be responsible to ensure employees providing work are fully trained and completely competent to perform the required work. If the Contractor proposes to add or replace personnel to perform contract services, the Contractor shall submit the required evidence of training, certifications, licensing and all other qualifications, designated in this SOW, to the designated COR for approval. At no time shall the Contractor utilize add-on or replacement personnel to perform contract services with prior approval of the COR or Contracting Officer.

6.0 Vehicle Operators.

6.1 Contractor employees shall conduct themselves in a businesslike manner, meet qualifications specified in this SOW, and meet qualifications required by Federal, State, County and local government entities.

6.2 Drivers shall wear appropriate identification that clearly identifies them by name, title, job performed, and company name.

6.3 Drivers shall have attained legal age (the age of 18 years) and shall have the ability to communicate in English.

6.4 Drivers under this contract shall possess a valid driver’s license, licensed in accordance with the State of Florida and shall have a CLASS B Commercial Driver’s License (CDL).

6.5 Drivers shall meet Florida DOT requirements and hold current CPR certifications. Employees shall be trained on the appropriate handling of mental health and developmentally disabled patients.

6.6 Drivers providing services shall have less than five (5) current points on their driver’s license, none of which for “Reckless Driving, be trained in the correct use of the special equipment herein, ensure the vehicle meets requirements.

6.7 Under no circumstances shall any person other than the driver or designated employee of the contractor handle veterans/patients being transported. Driver shall go from a designated VA facility to another VA facility and will make no non-emergency stops for any reason during the transport of personnel under this contract.

6.8 Drivers shall not make any personal stops in performance of duties under this contract nor shall any unauthorized passenger accompany the driver during contract work.

6.9 Drivers and vehicles must meet all requirements of Department of Transportation. The contractor shall provide a list of driver’s names and names of alternate drivers for each route, in case of emergency. Included in the list shall be contact phone numbers or pager numbers of each driver. Updated lists shall be provided to the COR. The contractor shall provide an official vehicle safety inspection on initiation of the contract and every six months thereafter for the duration of the contract and any option years. The safety inspections shall be conducted by an outside commercial auto repair or inspection shop source, and email the inspection results to the COR.

7.0 General Personnel Requirements.

7.2 The parties agree that the contractor, its employees, agents and subcontractors shall not be considered VA employees for any purpose.

7.3 The contractor shall supply communication devices and install all signs needed for all operations (signage to be approved by VA), furnish claim checks, walkie-talkies, cones, or other miscellaneous items necessary to facilitate valet parking, shuttle services and offsite lot operations. Signs shall be easy to read and look professional. Hand-written signs are not allowed. The contractor will provide one communication device to VA Police for easy communications between VA Police and valet attendants for all operating hours.

7.4 The contractor shall provide uniforms to all personnel working under this contract. Uniforms shall facilitate easy identification of contractor staff with employee name and company name. VA supplied interim identification or PIV badge shall be worn. Uniform type will be agreed upon with VA and contractor at the pre-work meeting.

7.5 Uniforms shall be worn at all times during performance of contract duties. The contractor shall hire and utilize only professional employees who will represent the contractor in a skilled and proficient manner and will immediately remove any employee(s) that are inappropriate, unprofessional, dangerous, or otherwise deemed inappropriate.

7.6 The Contractor shall endeavor to prevent accidents from occurring. Should an accident occur involving an employee of the Contractor or a vehicle in the possession and control of the Contractor, VA Police and the Contracting Officer’s Representative (COR) shall be notified immediately. Any claims of damage shall be handled by the Contractor directly with the claiming party; the Government shall be provided with copies of the claim and the outcome. Any claims of damage or problems with customers’ vehicles will be directed to and handled by the contractor in coordination with the Contracting Officer’s Representative. Contractor shall have insurance coverage for claims for damage to vehicles. A copy of all claims will be provided to the VA Police.

7.8 The contractor shall designate an employee on site at JOPC to act as Point of Contact to represent the contractor in handling any concerns. The name of this individual shall be furnished to the Contracting Officer and Contracting Officer Representative at the pre-work orientation meeting. The contractor shall also designate another employee as "acting" to ensure coverage during any periods of absence by the Point of Contact during contract working hours. Terminated employees or personnel no longer with the contractor shall turn in their PIV badge prior to being released from the contractor’s employment.

7.9 The contractor will supply the names of all employees working the contract as changes occur. This enables the government to identify when new employees are hired, or previous ones depart so the COR can monitor the completion of the required training, PIV background investigations and status and that departed employees are removed from VA TMS training rosters.

7.1.0 The contractor shall notify the VA of any areas that may pose a safety hazard to patients, employees and visitors. VA will correct any deficiencies noted and agreed upon.

7.1.1 Valet and shuttle contractors may be permitted to park on clinic site, if space is available.

7.1.2 Personal cell phones use is not permitted while on duty during scheduled work hours. Use during break periods is permitted.

7.1.3 The Government reserves the right to perform customer service surveys during the life of the contract to include any option periods, which may be exercised.

8.0 Contractor Personnel Security Requirements.

8.1 All contract employees who require access to Department of Veterans Affairs’ controlled property shall be subject to a National Agency Check with Written Inquiries (NACI) OPM background investigation. A Special Agreement Check (SAC) will be initiated on each employee. If there are no actionable issues, a temporary Personal Identity Verification (PIV) will be issued. Fingerprints will be taken by the local VA Police Service PCI/PIV staff office and submitted for the SAC and NACI. It is the responsibility of the Contractor to make all necessary arrangements with the local PCI/PIV office.

8.1 SAC results will not be available until contractor submits all required forms and documentation to the COR for Contracting Officer signature, and VSC receives and reviews for correctness and manages and sponsors the contractor for their PIV. Once the eQIP is scheduled and electronically completed, the NACI will be scheduled. VSC will then notify the contractor the three-year PIV may be issued by the local PIV staff. The position sensitivity for these contract employees has been designated as Low Risk.

8.2 Information and any documents required by the contractor will be supplied by the VA during the post award conference. The PIV badge is the property of the VA and must be surrendered by contract employees upon completion of employment or contract completion. It is highly encouraged potential persons selected for hire are pre- screened by the contractor for criminal history or other contract requirements. Employees with criminal histories will not be permitted to work until the adjudication process is complete. No employees will be permitted to work until the SAC is adjudicated with no issues and notice to proceed to work is received from the COR. Thereupon, a temporary ID will be issued to work until the NACI is scheduled or adjudicated. Thereafter, a Personal Identity Verification (PIV) Photo ID will be issued.

8.3 The contractor shall submit the completed required PIV VSC forms 1A, 2 & 3, OF 306, 0710, Self-Certification (in some cases Authority for Release of Information Form, form 612, other forms may be required). ALL PIV FORMS ARE TO BE SUBMITTED TYPEWRITTEN. NO HAND-WRITTEN FORMS WILL BE ACCEPTED. The COR will be the initial point of contact for PIV submittal. It is the contractor’s responsibility to ensure all forms are complete, are processed by VSC with eQIP and OPM investigation scheduled.

The contractor, when notified of unfavorable background adjudication either SAC or NACI shall withdraw the affected employee from working under this contract. Failure to comply with contractor personnel security and training requirements below may result in termination of the contract by default.

9.0 Mandatory Training Requirements.

Note: Step by step TMS enrollment instructions will be provided at the post award conference.

9.2 Contractor personal shall be trained in the following required courses.

9.3 The contractor will ensure documentation is provided to the COR demonstrating satisfactory completion of training requirements within 30 days of commencement of employment and background investigation per security requirements was initiated and interim security approval granted (SAC) prior to the start of employment.

9.4 The VA shall schedule periodic work meetings and discussions for, but not be limited to, the following topics:

a. Fire and Safety

b. Disaster Procedures

c. Medical protocols to be used by valet parking attendants (i.e., procedures for medical emergencies)

d. Handling of accidents, thefts, and other parking related incidents

e. Uniforms

f. Miscellaneous

9.5 VA will provide information to the contractor regarding these topics and will document the meeting as needed. It is the contractor’s responsibility to ensure that contractor staff coming to the work site receive all information required above and are fully trained, complete Talent Management System Training (TMS), and Basic Life Support (CPR), Automated External Defibrillator (AED) required training and are competent to perform the required work (see mandatory training requirements).

IV. Vehicle Requirements: All contractor vehicles shall meet the requirements of this section to be considered acceptable for contract performance. All vehicles shall be inspected by the COR prior to transportation of veterans/patients, staff and/or VA affiliates.

10.0 Vehicles.

10.1 All vehicles used in performance of this contract shall be registered, licensed and meet the minimum vehicle requirements as mandated by the Department of Transportation (DOT). The Government reserves the right to inspect the vehicles and investigate the responsibility of contractor to perform the work outlined in the contract.

10.2 The Contractor shall provide all vehicles needed to perform this effort. All vehicles shall have identification representing the contractor and be prominently displayed. All vehicles shall be adequately stocked with at least one up-to-date complete “SPILL KIT” for a bio-hazard cleanup in case of leakage or accidental discharge. Contractor will ensure each vehicle has an up to date First Aid Kit & Fire Extinguisher.

10.3 Shuttle Bus Service between clinics will include:

1. Clinical shuttle Buses with minimum capacity of 20 passengers, drivers, vehicle maintenance, and vehicle fuel provision;

2. Wheelchair capabilities as required;

3. Motor Vehicles shall be approved by the COR and shall have all required state documentation and/or certifications;

4. Drivers will be required to keep daily logs of vehicle inspections, employee and patient counts and keep copies of the required vehicle and personal documentation;

10.4 Shuttle Bus Service between JOPC and offsite parking lot will include:

1. Shall have a minimum 12 passenger capacity, drivers, vehicle maintenance, and vehicle fuel provision;

2. Motor Vehicles shall be approved by the COR and shall have all required state documentation and/or certifications;

3. Drivers will be required to keep daily logs of vehicle inspections, employee and patient counts and keep copies of the required vehicle and personal documentation;

4. Additional shuttles will be provided if the volume in riders prevents contractor from meeting time restraints when determined excess wait times have been experienced by COR.

10.5 Vehicle safety requirements include:

1. All vehicle accessories shall be functional, which include: windshield wipers, all lights, turn signals, brake lights Shuttle, all vehicle instruments and gauges.

2. Vehicle tires and wheels shall meet minimum tread depth at all times.

3. Brakes shall be functional at all times

4. All contract vehicles shall have a functional air conditioning system and shall be in use to keep passengers comfortable

5. Each vehicle will be in good working order, clean and fully functional, and include seatbelts for driver and passenger use.

V. General Contract Requirements.

11.0 Changes to the Statement of Work (DOCUMENT).

11.1 Any changes to this document shall be authorized and approved only through written correspondence from the Contracting Officer (CO). A copy of each change shall be kept in a project folder along with all other products of the project. Costs incurred by the contractor through the actions of parties other than the CO shall be borne by the contractor.

12.0 Confidentiality and Non-Disclosure

12.1 The preliminary and final deliverables, and all associated working papers, application source code, and other material deemed relevant by VA which have been generated by the contractor in the performance of this contract, are the exclusive property of the U.S. Government and shall be submitted to the CO at the conclusion of the contract.

12.2 The CO shall be the sole authorized official to release, verbally or in writing, any data, draft deliverables, final deliverables, or any other written or printed materials pertaining to this contract. No information shall be released by the contractor. Any request for information relating to this contract, presented to the contractor, shall be submitted to the CO for response.

12.3 Press releases, marketing material, or any other printed or electronic documentation related to this project, shall not be publicized without the written approval of the CO.

13.0 Deliverables.

13.1 Contractor shall provide a daily clinical shuttle ridership report to the following email address: david.marquis@va.gov. Contractor shall provide a copy of semiannual vehicle inspections (after inspection has been conducted) to the COR by email.

14.0 Government Furnished Property and Services.

14.1 The Government will not provide office space, telephone service and or system access. All procedural guides, reference materials, and program documentation for the work will be provided on an as needed basis. Contract employees will need to report to the PIV ID Office (T-7, Malcom Randall VA Medical Center or Lake City VA Medical Center, Building 42, or the Jacksonville OPC no later than 3 work days before reporting for duty for fingerprinting and later to obtain their Personal Identification Verification (PIV) ID badge, and if needed, their vehicle parking decal. Two forms of government approved picture identification are required for proof of identity. Government will provide:

14.2 The COR will forward all customer complaints to Valet management or if appropriate, VA Police for filing. The complainant’s contact information will be provided when possible. Contractor will have (3) work days to contact and resolve customer service issues or complaints. The COR will be notified of resolution and the COR (or VA Police dependent upon nature of complaint) may contact the complainant to verify satisfaction. Founded complaints will be documented and maintained by the COR.

15.0 Insurance.

15.1 Contractor shall meet all Federal, State and Local codes regarding operation of this type of business and furnishes the required Insurance Certificates required to work on Government installations, government lease installations and commercial facilities /installations. The contractor shall carry a minimum of $1,000,000 liability insurance. All personnel are to be transported in accordance with local, state and federal regulations.

16.0 Project Manager and Alternant Project Manager.

16.1 The contractor shall appoint and provide the names, addresses and telephone numbers of the Project Manager and alternate to the Contracting Officer (CO) and Contracting Officer Representative (COR) within ten calendar days following a change in personnel. The contractor shall provide notice, in writing, to the Contracting Officer 24 hours in advance of any change of the Project Manager or alternate. The project manager shall also have access to the computer for receiving and sending messages. The contractor shall designate a Project Manager to act with full authority for the contractor.

17.0 Quality Control and Assurance.

17.1 The contractor or designee shall notify the COR or alternate Points of Contact within 2 hours by phone if conditions exist which may affect their ability to perform contract requirements. Police Service Captain at the Jacksonville OPC. The contractor shall provide a contingency plan for problems which may be experienced in the transport time frame (i.e. break down or accident, inclement weather) which allows for same day pickup and delivery to and from the designated sites.

17.2 COR for this contract is David W. Marquis, NF/SGVHS

Contact information:

Email: david.marquis@va.gov Phone: 352.548.7165 Cell: 352.327.8549

17.3 The CO shall be notified at the earliest time available, but no later than the next business day, via phone of contractor’s knowledge of any conditions which may adversely affect the contractor’s ability to perform under the terms and conditions as stated in the specifications of this requirement. For example, union strikes, vehicle problems, licenses, or anything that might jeopardize the terms and conditions of this contract shall be reported to the CO.

17.4 The Contracting Officer's Representative (COR) shall conduct random, periodic or quarterly inspections to ensure that the Contractor is in contract compliance. The COR will periodically audit the Contractor’s ability to manage the valet traffic flow to assure that the Contractor is putting the Veteran first and is providing a safe and efficient operation, ensuring coverage and appropriate schedules. The VA will make every effort to notify the contractor in advance concerning construction projects or special events that may affect service requirements.

VI. Applicable Documents:

a) FIPS Pub 201, “Personal Identify Verification of Federal Employees and Contractors”, March, 2006.

b) 5 U.S.C. 4552a, as amended, “The Privacy Act of 1974”.

c) VA Handbook 6500.5, Contract Security,” March 12, 2010

d) VA Directive 0735

e) Homeland Security Presidential Directive, HSPD-12

f) Quality Assurance Surveillance Plan (QASP)

g) Performance Requirements Summary PRS

h) 05-07 Competency Assessment and Documentation, #4

i) System Policy 11-05 Appendix B. Basic Life Support Certification, American Heart Association. Automated External Defibrillator (AED) training.

j) VHA Directive 2008-015: Public Access to Automated External Defibrillators (AEDs): Deployment, Training, and Policies for Use in VHA Facilities.

36C24822Q1019

Page 1 of Page 1 of

SECTION C - CONTRACT CLAUSES

C.1 52.252-2 CLAUSES INCORPORATED BY REFERENCE (FEB 1998)

This contract incorporates one or more clauses by reference, with the same force and effect as if they were given in full text. Upon request, the Contracting Officer will make their full text available. Also, the full text of a clause may be accessed electronically at this/these address(es):

http://www.acquisition.gov/far/index.html http://www.va.gov/oal/library/vaar/

(End of Clause)

C.2 52.204-21 BASIC SAFEGUARDING OF COVERED CONTRACTOR INFORMATION SYSTEMS (NOV 2021)

(a) Definitions. As used in this clause— Covered contractor information system means an information system that is owned or operated by a contractor that processes, stores, or transmits Federal contract information.

Federal contract information means information, not intended for public release, that is provided by or generated for the Government under a contract to develop or deliver a product or service to the Government, but not including information provided by the Government to the public (such as on public Web sites) or simple transactional information, such as necessary to process payments.

Information means any communication or representation of knowledge such as facts, data, or opinions, in any medium or form, including textual, numerical, graphic, cartographic, narrative, or audiovisual (Committee on National Security Systems Instruction (CNSSI) 4009).

Information system means a discrete set of information resources organized for the collection, processing, maintenance, use, sharing, dissemination, or disposition of information (44 U.S.C. 3502).

Safeguarding means measures or controls that are prescribed to protect information systems.

(b) Safeguarding requirements and procedures. (1) The Contractor shall apply the following basic safeguarding requirements and procedures to protect covered contractor information systems. Requirements and procedures for basic safeguarding of covered contractor information systems shall include, at a minimum, the following security controls:

(i) Limit information system access to authorized users, processes acting on behalf of authorized users, or devices (including other information systems).

(ii) Limit information system access to the types of transactions and functions that authorized users are permitted to execute.

(iii) Verify and control/limit connections to and use of external information systems.

(iv) Control information posted or processed on publicly accessible information systems.

(v) Identify information system users, processes acting on behalf of users, or devices.

(vi) Authenticate (or verify) the identities of those users, processes, or devices, as a prerequisite to allowing access to organizational information systems.

(vii) Sanitize or destroy information system media containing Federal Contract Information before disposal or release for reuse.

(viii) Limit physical access to organizational information systems, equipment, and the respective operating environments to authorized individuals.

(ix) Escort visitors and monitor visitor activity; maintain audit logs of physical access; and control and manage physical access devices.

(x) Monitor, control, and protect organizational communications (i.e., information transmitted or received by organizational information systems) at the external boundaries and key internal boundaries of the information systems.

(xi) Implement subnetworks for publicly accessible system components that are physically or logically separated from internal networks.

(xii) Identify, report, and correct information and information system flaws in a timely manner.

(xiii) Provide protection from malicious code at appropriate locations within organizational information systems.

(xiv) Update malicious code protection mechanisms when new releases are available.

(xv) Perform periodic scans of the information system and real-time scans of files from external sources as files are downloaded, opened, or executed.

(2) Other requirements. This clause does not relieve the Contractor of any other specific safeguarding requirements specified by Federal agencies and departments relating to covered contractor information systems generally or other Federal safeguarding requirements for controlled unclassified information (CUI) as established by Executive Order 13556.

(c) Subcontracts. The Contractor shall include the substance of this clause, including this paragraph (c), in subcontracts under this contract (including subcontracts for the acquisition of commercial products or commercial services, other than commercially available off-the-shelf items), in which the subcontractor may have Federal contract information residing in or transiting through its information system.

(End of Clause) ADDENDUM to FAR 52.212-4 CONTRACT TERMS AND CONDITIONS—COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES Clauses that are incorporated by reference (by Citation Number, Title, and Date), have the same force and effect as if they were given in full text. Upon request, the Contracting Officer will make their full text available.

The following clauses are incorporated into 52.212-4 as an addendum to this contract:

C.3 52.217-8 OPTION TO EXTEND SERVICES (NOV 1999)

The Government may require continued performance of any services within the limits and at the rates specified in the contract. These rates may be adjusted only as a result of revisions to prevailing labor rates provided by the Secretary of Labor. The option provision may be exercised more than once, but the total extension of performance hereunder shall not exceed 6 months. The Contracting Officer may exercise the option by written notice to the Contractor within 30 days.

(End of Clause)

C.4 52.217-9 OPTION TO EXTEND THE TERM OF THE CONTRACT (MAR 2000)

(a) The Government may extend the term of this contract by written notice to the Contractor within 30 days; provided that the Government gives the Contractor a preliminary written notice of its intent to extend at least 60 days before the contract expires. The preliminary notice does not commit the Government to an extension.

(b) If the Government exercises this option, the extended contract shall be considered to include this option clause.

(c) The total duration of this contract, including the exercise of any options under this clause, shall not exceed five (5) years.

(End of Clause)

C.5 52.219-14 LIMITATIONS ON…