36C24818Q0302-002.docx

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Services: Air Exchange Pressure Test & Lab Hood Certification
Solicitation number
36C24818Q0302
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36C24818Q0302 ATTACHMENT A Contractor Past Performance Evaluation.docx

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PAST PERFORMANCE QUESTIONNAIRE

PART 1 (TO BE COMPLETED BY THE QUOTER)

Provide the following information requested in this format for each of the projects/contracts being described. Projects may be on going and cannot have been completed no later 2 years prior to the solicitation issue date. Provide frank, concise comments regarding YOUR PERFORMANCE on the contracts you identify. Form may be re-typed or copied into a new solicitation enclosure, however all questions must be answered and all information must be provided.

Respondent Information for Solicitation: 36C24818Q0302 -Air Exchange Pressure Test & Hoods Certifications.

A. Contractor Name: _______________________________

B. Project/Contract Title: _______________________________

C. Contract Specifics:

1. Contract Number: _____________________

2. Total Contract Value: _____________

3. Period of Performance: _____________

4. Hospital or Medical Setting Other _________________________

D. Contact Information of Reference:

1. Name:

2. Title:

3. Email:

4. Office Phone Number:

E. Brief Description of Work Performed:

1. Describe the specific elements of the work performed by your firm.

2. Address any technical areas about this project you consider uniquely relevant to this solicitation. Discuss size, scope, complexity and relative accomplishments (Explain unique circumstances and/or accomplishments and provide supporting information for verification).

FOR OFFICIAL USE ONLY

PART 2 (TO BE COMPLETED BY THE REFERENCE POC)

REFERENCE INSTRUCTION:

The intent of this form is to evaluate the quoter’s past performance. Information provided is considered sensitive, therefore, the release of individual’s names providing reference information about quoter’s past performance will not be disclosed and will remain with the contracting office.

This survey should be completed by an evaluator with sufficient familiarity of the quoter’s performance and returned by the evaluator no later than the offer due date (February 16, 2018) of the solicitation to rohan.mckenzie@va.gov. Please reference “36C24818Q0302-Past Performance/Company Name” in the subject field of your email.

Contractor’s Past Performance Evaluation

Contract Number:

Contractor:

Type of Service or Supply:

Evaluation Period:
Name of Evaluator:
Date:

Rate each performance element by marking the box next to the appropriate number that best applies. Excellent = 4; Good = 3; Satisfactory = 2; Poor = 1; Unsatisfactory = 0 or Not Observed.

A. Quality of Service:

Excellent 4 |_| 3 |_| 2 |_| 1 |_| 0 |_| Unsatisfactory Not Observed |_|

Comments for quality and/or quantity of service:

B. Timeliness of Performance:

Excellent 4 |_| 3 |_| 2 |_| 1 |_| 0 |_| Unsatisfactory Not Observed |_|

Comments for timeliness of performance:

C. Business Relations (Resolving problems, complaints; response to inquiries, contractor personnel):

Excellent 4 |_| 3 |_| 2 |_| 1 |_| 0 |_| Unsatisfactory Not Observed |_|

Comments for business relations:

D. Financial Management:

Excellent 4 |_| 3 |_| 2 |_| 1 |_| 0 |_| Unsatisfactory Not Observed |_|

Comments for business relations:

E. Customer Satisfaction:

Is/was the contractor committed to customer satisfaction? |_| Yes |_| No

Based on the offeror’s overall performance, would you award them another contract? |_| Yes |_| No

Comments for customer satisfaction:

Signature of Reference POC/Evaluator Date

ATTACHMENT A

A. Quality of Service

Unsatisfactory
Non-conformances are jeopardizing the achievement of contract requirements, despite use of Agency resources. Recovery is not likely. If performance cannot be substantially corrected, it constitutes a significant impediment in consideration for future awards containing similar requirements.
Poor
Overall compliance requires significant Agency resources to ensure achievement of contract requirements.
Satisfactory
There are no, or very minimal, quality problems, and the Contractor has met the contract requirements.
Good
There are no quality issues, and the Contractor has substantially exceeded the contract performance requirements without commensurate additional costs to the Government.
Excellent
The contractor has demonstrated an outstanding performance level that was significantly in excess of anticipated achievements and is commendable as an example for others, so that it justifies adding a point to the score. It is expected that this rating will be used in those rare circumstances where contractor performance clearly exceeds the performance levels described as "Good".

B. Timeliness of Performance

Unsatisfactory
Delays are jeopardizing the achievement of contract requirements, despite use of Agency resources. Recovery is not likely. If performance cannot be substantially corrected, it constitutes a significant impediment in consideration for future awards.
Poor
Delays require significant Agency resources to ensure achievement of contract requirements.
Satisfactory
There are no, or minimal, delays that impact achievement of contract requirements.
Good
There are no delays and the contractor has exceeded the agreed upon time schedule.
Excellent
The contractor has demonstrated an outstanding performance level that justifies adding a point to the score. It is expected that this rating will be used in those rare circumstances where contractor performance clearly exceeds the performance levels described as "Good".

C. Business Relations

Unsatisfactory
Response to inquiries and/or technical, service, administrative issues are not effective. If not substantially mitigated or corrected it should constitute a significant impediment in considerations for future awards.
Poor
Response to inquiries and/or technical, service, administrative issues are marginally effective.
Satisfactory
Response to inquiries and/or technical, service, administrative issues are consistently effective.
Good
Response to inquiries and/or technical, service, administrative issues exceed Government expectation.
Excellent
The contractor has demonstrated an outstanding performance level that justifies adding a point to the score. It is expected that this rating will be used in those rare circumstances where contractor performance clearly exceeds the performance levels described as "Good".

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