Questions and Answers.docx

Questions and Answers – Solicitation – 36C24720Q0789

1. On current contract is there a high turnover rate? No current contract

1. Who is the incumbent on the current contract? No incumbent, currently worked by VA employees

1. Do you require a break out of pricing or a Flat rate? Flat rate is preferred.

1. Do you require a pricing narrative? It is preferred, but not required

1. For the physical therapy room are we required to wipe down equipment? Yes

1. It was stated during the site visit that the government does the carpet does this include vacuuming, or are Contractor required to vacuum carpet? The Government will shampoo the carpet, contract will require vacuuming. The Government will also provide floor care

1. In the Fisher House are the contractors responsible for cleaning inside and out of stoves, refrigerators and microwaves? Microwaves, refrigerators yes. Stoves-no.

1. What is the most recent monthly charge paid for custodial services rendered? If this is not available, can you provide the annual charges? No existing contract

1. How many internal employees are currently working on the Custodial staff for the Charlie Norwood Uptown VAMC? 54 FTEE

1. How many internal employees are currently working on the Custodial staff for the Fisher House? 1 FTEE

1. How many internal employees are currently working on the Custodial staff for the Charlie Norwood Downtown VAMC? 52 FTEE

1. What is the current hourly/annual pay range/rate paid for the Custodial Staff? $14.60/ hr

1. What is the current hourly/annual pay range/rate paid to the Custodial Supervisor? $23.41/ hr

1. What is the current hourly/annual pay range/rate paid to the Custodial GM? Does not exist

1. Based on the current ‘Statement of Work’, are there any new (and/or additional) service requirements that are included in this proposed ‘Statement of Work’? No

1. To clarify, based on the current ‘Statement of Work’, the contractor WILL NOT be required to provide supplies as noted: paper [hand towels, toilet paper, toilet seat covers, hand soap, hand/foam sanitizer, and plastic [trash can liners] products? Correct, will not be required to provide supplies only labor.

1. To clarify, based on the current ‘Statement of Work’, the contractor WILL be required to supply all cleaning chemicals, materials, tools, and equipment to provide housekeeping services? Government will provide chemicals, tools and equipment.

1. Are we required to provide urinal block/pads? No

1. Will additional consideration, based on the lowest priced evaluation, be reflected in the final price decision; based on the cost of doing business during and beyond the COVID-19 Pandemic? Consideration will be given to all who prove to be capable of executing the contract and best value for the Government

1. What is the total square footage of the carpeted areas for service at the Charlie Norwood VAMC Downtown? Approximately 5042 sq ft

1. What is the total square footage of the carpeted areas for service at the Charlie Norwood VAMC Uptown? 6163 sq ft

1. What is the total square footage of the carpeted areas of service at the Fisher House? NA

1. What is the total square footage of the hard floor surfaces of services at the Charlie Norwood VAMC Downtown? 106301 sq ft

1. What is the total square footage of the hard floor surfaces of services at the Charlie Norwood VAMC Uptown? 124608 sq ft

1. What is the total square footage of the hard floor surfaces of services at the Fisher House? 16,800 sq ft

Ques 1. Supervision: A total of 20 cleaners, 10 Uptown / 10 Downtown are required Will 1 cleaner in addition to the 20 be added to the Fisher House Is the Supervisor in addition to the number of cleaners Should an Organization Chart substantiating total staff required be submitted with our proposals.

The Government will not dictate how many cleaners or if supervisors are required, the solicitation is to provide labor for the suggested square footage based on task frequencies included in the statement of work. This determination will be made by the vendors of how many staff members they need to execute the requirement. An organization chart is not required.

Ques 2. Is the work week 5 days, Monday thru Friday Yes, Monday-Friday excluding Federal Holidays

Ques 3. COVID-19 Two step pandemic cleaning certification. We are performing COVID -19 cleaning throughout CONUS for the VA. Should all bidders have COVID-19 experience in the event CN VAMC elects to have pandemic cleaning performed.

Covid 19 experience is not required for this solicitation.

1. Who is the current incumbent contractor(s) providing janitorial services please? No current contractor. Work is currently performed by VA employees

1. What is the value of the current contract? No current contract

1. Does the current contract have the same Scope of Work as presented in this RFP? No current contract

1. Are current cleaning personnel of the incumbent contractor available to transition to a new contractor? No current contractor

1. How many cleaning personnel are currently providing janitorial support? Estimate of labor hours to perform the tasks listed is 41,600hrs

1. Is contact information of current cleaning employees available to us? NA

1. If a company does not have 8 years medical cleaning experience but has 5 years and the owners and management of this company have over 20 years medical cleaning experience with other firms can this be acceptable in meeting the experience requirement listed on page 65? The requirements are clearly stated on pager 66.

1. Are resumes of the current cleaning personnel available for bidders? No

1. Can you advise the number of patients and visitors (all personnel) using the facilities each week or month please? Unable to provide that information

1. Is any cleaning required on Saturdays or Sundays? No, Monday-Friday

1. Are bidders required to use the 41,600 hours as the basis for annual cost or can they use another amount of hours to provide cleaning services? The 41,600 hours is the Government estimate for labor hours required to perform the work at the set frequencies.

1. Do you verify that Wage Determination requirements of the SCA are observed and presented by all the bidding and/or winning contractors at the time of award and/or during the contract performance? Contractor must be responsible for Wage Determination requirements. All contracts are subject to labor audits.

1. Can you please provide clarification on the total amount of square feet?

A-1 states 247,000 square feet at all locations. However, section 6 on page 5 shows a total of 266,800 square feet. The breakdown summary on page 7 states 247,253 square feet. B-2 the pricing schedule also references 247,000 square feet for all locations.

Total is 247,253 sq ft.

2. Can you please provide the different floor types (VCT, Carpet, etc) so that we may incorporate that in the pricing model?

VCT-197502 sq ft Carpet-11,205 sq ft Ceramic tile- 38,546 sq ft

3. Can you please provide clarification on restroom assignments- Is this for all locations or just Fisher House?

Restroom assignments will be performed at the uptown (25) and downtown (37) campus. Expectation is that all restrooms will be cleaned 2X from 7am-3:30pm and 1X from 3:30pm-12:00am Monday thru Friday excluding Federal Holidays.

1. Does the government know the frequency of the patients in the work space? Most areas are clinics and are expected to be covered after normal business hours 3:30p-12:00am, minimal opportunities to encounter patients with the exception of passing in corridors. The exception would be 2 assignments for restroom cleaning performed between 7am-3:30pm. These assignments would involve working around patients and the public.

1. Can primes use past performances of their subs? Yes

1. Are materials priced as Other Direct Costs (ODC’s) or are materials priced in the labor hours? Materials will be supplied by the Govt. Only requirement will be to provided trained labor.

1. Labor hours on the price sheet are 41, 600. Yes

1. Cleaning is done during night hours but there are daytime specs. Can the government explain the cleaning schedule? Specific assignments are targeted for 3:30pm-12:00am (clinics, elevators, stairwells), the other assignments will be Public and staff restroom cleaning with the targeted frequencies that are indicated in the statement of work.

1. It is stated there is 250,000 sq ft to be cleaned, by industry standard that can be accomplished by a certain number of people. But the labor hours in the pricing sheet states 41,600, that is equivalent to 22 FTE’s. Can the government confirm 41,600 labor hours? The estimated hours are result of increased restroom cleaning frequencies thus equating the additional FTEE as listed.