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Q503--DENTAL LABORATORY SERVICES FOR VARIOUS FIXED PROSTHODONTICS SERVICES
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36C24620Q0390
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Contract Opportunity Sources Sought Notice

CLASSIFICATION CODE

SUBJECT

CONTRACTING OFFICE'S

ZIP-CODE

SOLICITATION NUMBER

RESPONSE DATE (MM-DD-YYYY)

ARCHIVE

DAYS AFTER THE RESPONSE DATE

RECOVERY ACT FUNDS

SET-ASIDE

NAICS CODE

CONTRACTING OFFICE

ADDRESS

POINT OF CONTACT

(POC Information Automatically Filled from User Profile Unless Entered)

DESCRIPTION

See Attachment

AGENCY'S URL

URL DESCRIPTION

AGENCY CONTACT'S EMAIL

ADDRESS

EMAIL DESCRIPTION

ADDRESS

POSTAL CODE

COUNTRY

ADDITIONAL INFORMATION

GENERAL INFORMATION

PLACE OF PERFORMANCE

* = Required Field Contract Opportunity Sources Sought Notice Q503

DENTAL LABORATORY SERVICES FOR VARIOUS

FIXED PROSTHODONTICS SERVICES

23667 36C24620Q0390 03-31-2020 N

VSA

339116

ANTHONY D. LONG

Department of Veterans Affairs Network Contracting Office 6 100 Emancipation Drive Hampton VA 23667

DURHAM VA MEDICAL CENTER

508 FULTON STREET

DURHAM, NORTH CAROLINA

22705

USA

ANTHONY.LONG@VA.GOV

GOVERNMENT EMAIL ACCOUNT

THIS IS A SOURCES SOUGHT NOTICE ONLY. This notice does NOT constitute a request for proposal, request for quote, or invitation for bid. No formal solicitation document exists currently.

Market Research is being conducted to Service-Disabled Veteran Owned Small Business (SDVOSB), Veteran Owned Small Business (VOSB), Small Business, Small Disadvantaged Business, 8(a), Woman Owned Small Business or HUBZone interests.

The intent of this notice is to identify potential offerors for market research purposes and to determine whether to set-aside the requirement for small businesses.

The Department of Veterans Affairs Medical Center Durham, NC is trying to determine whether to set-aside the acquisition for Fixed Prosthodontics Dental Laboratory services for an SDVOSB, VOSB, or Small Business interest.

We are seeking a dental laboratory contractor that uses the Straumann brand name to provide fixed prosthodontics laboratory work for eligible veterans receiving dental care at the Durham VA Medical Center. The Straumann brand name parts are the major parts used for our implants and they come with a warranty. The Durham VA Medical Center dentists will provide legible dental service prescriptions. The dentists will provide accurate impressions and bite registrations. If a prescription is not legible nor clearly understood, the contractor must contact VA’s Contracting Officer’s Representative (COR) to obtain a clear and legible prescription. Please review the performance requirements on the attached performance work statement for the specific requirements.

The NAICS 339116 is applicable to this acquisition; with a size standard of 500 employees, if your company is interested in performing these services, please notify our office of your intent.

In response, please include the following:

• A positive statement of your capability to perform the required services (capability statement)

• Provide FSS/GSA Contract# if applicable.

• Identify whether your firm falls into any of the socioeconomic categories listed above

Your response is required by Tuesday, March 31, 2020 by 12:00 PM EST All capable Service-Disabled Veteran Small Businesses are encouraged to respond. The Government will not pay for any information solicited.

All the above must be submitted in enough detail via email to: anthony.long@va.gov.

Description/Specifications Statement of Work

A. Required Lab Services:

Contractor shall provide all dental laboratory services, materials, and supplies necessary to fabricate and complete the following items:

1. Durham VAMC Dentist shall provide legible dental service prescriptions. If a prescription is not legible or clearly understood, the contractor must contact the VA’s Contracting Officer Representative (COR) to obtain a clear and legible prescription.

2. Fabrication of one or more fixed prosthesis on natural tooth abutments and/or implant abutments to restore the form, function, and aesthetics of an eligible VA patient’s stomatognathic system.

3. Twice daily pickup and delivery of lab casework at the Durham VA Dental Clinic site. Pickup at 11am and between 3pm and 4pm daily, Monday thru Friday, excluding Federal Holidays.

4. The laboratory shall be open to face-to-face meetings with VA dentist to discuss, plan and view in-progress prosthetic items for all removable and fixed prosthetics.

5. Documentation that only certified dental laboratory technicians will fabricate dental prosthesis for VA patients and that no work will be subcontracted to alternative laboratories.

6. Contractor shall use Straumann certified materials to fabricate restorations on Straumann implants which is currently the dental implant system used by the DVAMC surgeons. Dental laboratory shall be certified by the manufacturer of the Straumann Implant system. This ensures that the warranty on all Straumann implant components is not voided and that stringent VA requirements for implantable devices are met.

7. In house CAD/CAM capability for design and fabrication of custom implant abutments and prostheses. The CAD/CAM capabilities shall include proper form and function.

8. CAD/CAM capability for design and ability to have fabricated custom titanium and or zirconium substructures that meet the Straumann System requirements to maintain the warranty from Straumann. The design shall include the expertise necessary to predict that the prosthesis will function with the custom bar.

9. CAD/CAM capability for design and fabrication of fixed prosthetic crowns, bridges, inlays, and onlays using both metallic, gold and all ceramic materials. CAD/CAM capability for design and fabrication of fixed prostheses that includes but not limited to crowns, bridges, inlays, onlays, veneers to include precious metals, porcelain and zirconium restorations. The design shall include the expertise necessary to predict that the prosthesis will function within the high level of occlusal requirements the meet the needs of specialty trained dentists.

10. Guaranteed prosthetic fabrication times of not more than 10 working days from pickup to delivery. When necessary, modifications of the time frame may be modified by the submitting dentist in consultation with the laboratory. A visit to the laboratory by the dentist may be necessary to resolve design and/or prescription issues.

11. Cast restoration and implant restorations shall employ dry trimming of all model work as a methodology and meet the standards of dental materials approved by the ADA

12. Ability to pick-up and return finished model work from impression stage to a clinician within 8 working hours or less from pickup.

13. Ability to return same day as pick-up, prosthesis repairs for acrylic based appliances such as complete dentures and partial dentures

14. Return same day as pick-up, for fabrication of flippers, and addition of clasps or teeth to denture prosthesis.

15. Fully documented Quality Assurance program that solicits a written case evaluation of every fabricated prosthesis from the provider. Provide electronic care evaluation and statistics by vendor to be provided monthly.

16. Custom shade selection provided by certified lab technician on lab premises that meets all appropriate HIPPA regulations. Location of shade evaluation should be at Durham VA Medical Center or at a nearby site easily accessible to patients traveling to the Durham VA Dental Clinic and with handicapped parking spaces.

17. Physical location of dental lab site should be easily accessible to the clinician/resident staff at the Durham VA clinic, to facilitate ability of staff to travel to lab and work directly with lab technicians on designing and fabricating extensive oral rehabilitation prosthesis.

18. The ADA standard shall be met or exceeded in terms of quality of work produced.

19. Only currently acceptable ADA dental materials shall be used, and each case shall be completely documented in writing as to what materials and percentages were used and that they are documented on billing invoices.

20. The dental laboratory shall have an infection control program for all lab cases received by the lab and outgoing fabricated lab work. They shall meet all current OSHA and CDC guidelines to insure protection of the dental lab vendor employees and the Durham VA Dental Clinic staff and patients.

21. The dental lab and lab technicians know and understands the requirements of restorative materials, occlusion, form, function and these applications to the prostheses.

22. Contractor shall maintain an in-house continuing education program to improve the knowledge base of the technicians in an environment of constant improvement.

23. Contractor shall have the capability to meet with laboratory technician and dentist for consultation and review of proposed treatment plan or visit to the laboratory by the dentist may be necessary to resolve design and prescription issues.

B. Pick-Up and Delivery:

1. Contractor shall pick up and deliver impressions, teeth, prescriptions, finished product, etc. from and to:

a. The Durham VA Medical Center, Dental Service, 508 Fulton St, Durham, NC 27705 at 9:30am and 3:30pm daily.

b. Pick-up and delivery shall be at the above listed times., Monday through Friday, excluding Federal Holidays.

2. Contractor shall be available on an on-call basis for shade selection and consultation chair side for special cases.

3. All crown and bridge procedures (except complicated full mouth rehabilitation or CAD/CAM fabrications) procedures shall be completed within ten (10) working days from the day of pick-up.

4. Pick Up/Delivery and Temporary Emergency Substitutions:

a. During the first ninety (90) days of performance, the Contractor shall make NO substitutions of pickup and delivery service that may have an effect on the required placement of service for CBOC Dental clinic unless the substitution is necessitated by illness, death, or termination of employment.

b. For temporary substitutions where the delivery schedule will change/alter for two (2) consecutive workdays or more, the Contractor will provide a qualified replacement carrier service and notify the Contracting Officer, in writing, within 15 calendar days after the occurrence of any of these events

C. Corrective Action:

1. Contractor shall be responsible for remaking all dental products that are not correct due to Contractor's error, at no expense to the Government.

2. If a crown does not fit the die, it will be considered the fault of the Contractor and the crown re-made at no additional expense to the Government. If the crown fits the die, but not the patient's mouth, it will be considered the fault of the Government, and the remake will be at the Government's expense.

3. If, in the case of porcelain work, the porcelain shatters within twelve months of fabrication, it will be considered the fault of the Contractor and remade at no additional expense to the Government.

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