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36C24618Q0503

PAGE 1 OF

1. REQUISITION NO.

2. CONTRACT NO.

3. AWARD/EFFECTIVE DATE

4. ORDER NO.

5. SOLICITATION NUMBER

6. SOLICITATION ISSUE DATE

a. NAME

b. TELEPHONE NO. (No Collect Calls)

8. OFFER DUE DATE/LOCAL

TIME

9. ISSUED BY

CODE

10. THIS ACQUISITION IS

UNRESTRICTED OR

SET ASIDE:

% FOR:

SMALL BUSINESS

HUBZONE SMALL

BUSINESS

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

WOMEN-OWNED SMALL BUSINESS

(WOSB) ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

8(A)

NAICS:

SIZE STANDARD:

11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

12. DISCOUNT TERMS

13a. THIS CONTRACT IS A

RATED ORDER UNDER

DPAS (15 CFR 700)

13b. RATING

14. METHOD OF SOLICITATION

RFQ

IFB

RFP

15. DELIVER TO

CODE

16. ADMINISTERED BY

CODE

17a. CONTRACTOR/OFFEROR

CODE

FACILITY CODE

18a. PAYMENT WILL BE MADE BY

CODE

TELEPHONE NO.

DUNS:

DUNS+4:

PHONE:

FAX:

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN OFFER 18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK BELOW IS CHECKED

SEE ADDENDUM

19.

20.

21.

22.

23.

24.

ITEM NO.

SCHEDULE OF SUPPLIES/SERVICES

QUANTITY

UNIT

UNIT PRICE

AMOUNT

(Use Reverse and/or Attach Additional Sheets as Necessary)

25. ACCOUNTING AND APPROPRIATION DATA

26. TOTAL AWARD AMOUNT (For Govt. Use Only) 27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA

ARE

ARE NOT ATTACHED.

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA

ARE

ARE NOT ATTACHED

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN _______________

29. AWARD OF CONTRACT: REF. ___________________________________ OFFER

COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND

DATED ________________________________. YOUR OFFER ON SOLICITATION

DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY

(BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE

ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED

SET FORTH HEREIN IS ACCEPTED AS TO ITEMS:

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER) 30b. NAME AND TITLE OF SIGNER (TYPE OR PRINT) 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER (TYPE OR PRINT) 31c. DATE SIGNED

AUTHORIZED FOR LOCAL REPRODUCTION

(REV. 2/2012)

PREVIOUS EDITION IS NOT USABLE

Prescribed by GSA - FAR (48 CFR) 53.212

7. FOR SOLICITATION

INFORMATION CALL:

STANDARD FORM 1449

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS

558-18-1-6184-0002 36C24618Q0503 03-08-2018 Anthony D. Long 757-315-3956 03-22-2018

4:30 PM

Anthony D. Long Department of Veterans Affairs Network Contracting Office 6 100 Emancipation Drive Hampton

VA

23667 X X Y 485999 $15 Million X N/A X Department of Veterans Affairs Durham VAMC 508 Fulton Street Durham

NC

27705-3875 Anthony D. Long Department of Veterans Affairs Network Contracting Office 6 100 Emancipation Drive Hampton

VA

23667

Department of Veterans Affairs Financial Services Center

PO BOX 149971

Austin

TX

78714-9971 See CONTINUATION Page Employee Shuttle Service for the Durham VAMC.

(Base + four (4) one year options) See CONTINUATION Page X X X Anthony D. Long Table of Contents

SECTION A1
A.1 SF 1449 SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS1
SECTION B - CONTINUATION OF SF 1449 BLOCKS3
B.1 CONTRACT ADMINISTRATION DATA3
B.2 LIMITATIONS ON SUBCONTRACTING-- MONITORING AND COMPLIANCE (JUN 2011)4
B.3 SUBCONTRACTING COMMITMENTS--MONITORING AND COMPLIANCE (JUN 2011)4
B.4 52.216-1 TYPE OF CONTRACT (APR 1984)5
B.5 SCHEDULE OF SERVICES5
B.6 PERFORMANCE WORK STATEMENT (PWS)10
B.7 SPECIAL CONTRACT REQUIRMENTS17
SECTION C - CONTRACT CLAUSES20
C.1 52.217-8 OPTION TO EXTEND SERVICES (NOV 1999)20
C.2 52.217-9 OPTION TO EXTEND THE TERM OF THE CONTRACT (MAR 2000)20
C.3 SUPPLEMENTAL INSURANCE REQUIREMENTS20
C.4 VAAR 852.203-70 COMMERCIAL ADVERTISING (JAN 2008)21
C.5 VAAR 852.215-71 EVALUATION FACTOR COMMITMENTS (DEC 2009)21
C.6 VAAR 852.232-72 ELECTRONIC SUBMISSION OF PAYMENT REQUESTS (NOV 2012)21
C.7 VAAR 852.237-70 CONTRACTOR RESPONSIBILITIES (APR 1984)22
C.8 52.252-2 CLAUSES INCORPORATED BY REFERENCE (FEB 1998)23
C.9 52.212-5 CONTRACT TERMS AND CONDITIONS REQUIRED TO IMPLEMENT STATUTES OR EXECUTIVE ORDERS—COMMERCIAL ITEMS (JAN 2018)23
SECTION D - CONTRACT DOCUMENTS, EXHIBITS, OR ATTACHMENTS31
D.1 WAGE DETERMINATION31
SECTION E - SOLICITATION PROVISIONS32
E.1 INSTRUCTIONS TO OFFERORS32
E.1 52.233-2 SERVICE OF PROTEST (SEP 2006)35
E.2 VAAR 852.215-70 SERVICE-DISABLED VETERAN-OWNED AND VETERAN-OWNED SMALL BUSINESS EVALUATION FACTORS (JUL 2016)(DEVIATION)36
E.3 VAAR 852.233-70 PROTEST CONTENT/ALTERNATIVE DISPUTE RESOLUTION (JAN 2008)36
E.4 VAAR 852.233-71 ALTERNATE PROTEST PROCEDURE (JAN 1998)37
E.5 52.212-2 EVALUATION—COMMERCIAL ITEMS (OCT 2014)38
E.6 52.212-3 OFFEROR REPRESENTATIONS AND CERTIFICATIONS—COMMERCIAL ITEMS (NOV 2017)38

SECTION B - CONTINUATION OF SF 1449 BLOCKS

B.1 CONTRACT ADMINISTRATION DATA

(continuation from Standard Form 1449, block 18A.)

1. Contract Administration: All contract administration matters will be handled by the following individuals:

a. CONTRACTOR:

b. GOVERNMENT: Contracting Officer 36C246 Anthony D. Long Department of Veterans Affairs Network Contracting Office 6 100 Emancipation Drive Hampton VA 23667

2. CONTRACTOR REMITTANCE ADDRESS: All payments by the Government to the contractor will be made in accordance with:

[X]
52.232-33, Payment by Electronic Funds Transfer—System For Award Management, or
[]
52.232-36, Payment by Third Party

3. INVOICES: Invoices shall be submitted in arrears:

a. Quarterly[]
b. Semi-Annually[]
c. Other[X] Monthly in Arrears

4. GOVERNMENT INVOICE ADDRESS: All Invoices from the contractor shall be submitted electronically in accordance with VAAR Clause 852.232-72 Electronic Submission of Payment Requests.

Department of Veterans Affairs Financial Services Center

PO BOX 149971

Austin TX 78714-9971 ACKNOWLEDGMENT OF AMENDMENTS: The offeror acknowledges receipt of amendments to the Solicitation numbered and dated as follows:

AMENDMENT NO
DATE

B.2 LIMITATIONS ON SUBCONTRACTING-- MONITORING AND COMPLIANCE (JUN 2011)

This solicitation includes FAR 52.219-4 Notice of Price Evaluation Preference for HubZone Small Business Concerns. Accordingly, any contract resulting from this solicitation will include this clause. The contractor is advised in performing contract administration functions, the CO may use the services of a support contractor(s) retained by VA to assist in assessing the contractor's compliance with the limitations on subcontracting or percentage of work performance requirements specified in the clause. To that end, the support contractor(s) may require access to contractor's offices where the contractor's business records or other proprietary data are retained and to review such business records regarding the contractor's compliance with this requirement. All support contractors conducting this review on behalf of VA will be required to sign an “Information Protection and Non-Disclosure and Disclosure of Conflicts of Interest Agreement” to ensure the contractor's business records or other proprietary data reviewed or obtained in the course of assisting the CO in assessing the contractor for compliance are protected to ensure information or data is not improperly disclosed or other impropriety occurs. Furthermore, if VA determines any services the support contractor(s) will perform in assessing compliance are advisory and assistance services as defined in FAR 2.101, Definitions, the support contractor(s) must also enter into an agreement with the contractor to protect proprietary information as required by FAR 9.505-4, obtaining access to proprietary information, paragraph (b). The contractor is required to cooperate fully and make available any records as may be required to enable the CO to assess the contractor's compliance with the limitations on subcontracting or percentage of work performance requirement.

B.3 SUBCONTRACTING COMMITMENTS--MONITORING AND COMPLIANCE (JUN 2011)

This solicitation includes VAAR 852.215-70, Service-Disabled Veteran-Owned and Veteran-Owned Small Business Evaluation Factors, and VAAR 852.215-71, Evaluation Factor Commitments. Accordingly, any contract resulting from this solicitation will include these clauses. The contractor is advised in performing contract administration functions, the CO may use the services of a support contractor(s) to assist in assessing contractor compliance with the subcontracting commitments incorporated into the contract. To that end, the support contractor(s) may require access to the contractor's business records or other proprietary data to review such business records regarding contract compliance with this requirement. All support contractors conducting this review on behalf of VA will be required to sign an “Information Protection and Non-Disclosure and Disclosure of Conflicts of Interest Agreement” to ensure the contractor's business records or other proprietary data reviewed or obtained in the course of assisting the CO in assessing the contractor for compliance are protected to ensure information or data is not improperly disclosed or other impropriety occurs. Furthermore, if VA determines any services the support contractor(s) will perform in assessing compliance are advisory and assistance services as defined in FAR 2.101, Definitions, the support contractor(s) must also enter into an agreement with the contractor to protect proprietary information as required by FAR 9.505-4, obtaining access to proprietary information, paragraph (b). The contractor is required to cooperate fully and make available any records as may be required to enable the CO to assess the contractor compliance with the subcontracting commitments.

B.4 52.216-1 TYPE OF CONTRACT (APR 1984)

The Government contemplates award of a Firm-Fixed-Price contract resulting from this solicitation.

(End of Provision)

B.5 SCHEDULE OF SERVICES

The contractor shall provide all labor, materials, drivers, vehicles, insurance, vehicle maintenance, fuel and supervision required to provide transportation services for VA employees as specified herein in strict accordance with these specifications in accordance with the terms and conditions herein. Offers shall propose prices for all the following Contract Line Item Numbers:

Base Period May 1, 2018 – September 30, 2018

CLIN
Description
QTY
Unit
Unit Cost
Total Cost
0001
Shuttle Services from/to offsite leased office space (NC Mutual Insurance Company/ Legacy Tower Building): The Contractor shall provide scheduled shuttle bus services between NC Mutual Insurance Company/ Legacy Tower Building: 411 W Chapel Hill St. Durham, N.C., and VAMC Durham on the half-hour from 7:45 am until 4:30 pm. Vendor shall provide one (1), fifteen (15) passenger minimum bus and one (1) driver to operate route continuously during this time.
5
MO
0002
Shuttle Services from/to offsite leased parking (Northgate Mall): The Contractor shall provide scheduled shuttle bus services from the Northgate Mall parking garage: 1058 W. Club Blvd, Durham, NC 27701 and delivery to VAMC Durham during morning shift (6:00 am until 9:00 am) and pick-up from VAMC Durham and return to Northgate during afternoon shift (3:30 pm until 7:00 pm). Vendor shall provide two (2), fifteen (15) passenger minimum bus and two (2) drivers to operate route continuously during this time.
5
MO
0003
Shuttle Services from/to offsite leased parking (Northgate Mall) ALL DAY: The Contractor shall provide scheduled shuttle bus services between the Northgate Mall parking garage: 1058 W. Club Blvd, Durham, NC 27701 and VAMC Durham during entire day shift (6:00 am until 7:00 pm). Vendor shall provide one (1), fifteen (15) passenger minimum shuttle bus and driver, and one (1) shuttle bus with wheelchair lift and driver to operate route continuously during the time.
5
MO

Total

Option 1 October 1, 2018 – September 30, 2019

CLIN
Description
QTY
Unit
Unit Cost
Total Cost
1001
Shuttle Services from/to offsite leased office space (NC Mutual Insurance Company/ Legacy Tower Building): The Contractor shall provide scheduled shuttle bus services between NC Mutual Insurance Company/ Legacy Tower Building: 411 W Chapel Hill St. Durham, N.C., and VAMC Durham on the half-hour from 7:45 am until 4:30 pm. Vendor shall provide one (1), fifteen (15) passenger minimum bus and one (1) driver to operate route continuously during this time.
12
MO
1002
Shuttle Services from/to offsite leased parking (Northgate Mall): The Contractor shall provide scheduled shuttle bus services from the Northgate Mall parking garage: 1058 W. Club Blvd, Durham, NC 27701 and delivery to VAMC Durham during morning shift (6:00 am until 9:00 am) and pick-up from VAMC Durham and return to Northgate during afternoon shift (3:30 pm until 7:00 pm). Vendor shall provide two (2), fifteen (15) passenger minimum bus and two (2) drivers to operate route continuously during this time.
12
MO
1003
Shuttle Services from/to offsite leased parking (Northgate Mall) ALL DAY: The Contractor shall provide scheduled shuttle bus services between the Northgate Mall parking garage: 1058 W. Club Blvd, Durham, NC 27701 and VAMC Durham during entire day shift (6:00 am until 7:00 pm). Vendor shall provide one (1), fifteen (15) passenger minimum shuttle bus and driver, and one (1) shuttle bus with wheelchair lift and driver to operate route continuously during the time.
12
MO

Option 2 October 1, 2019 – September 30, 2020

CLIN
Description
QTY
Unit
Unit Cost
Total Cost
2001
Shuttle Services from/to offsite leased office space (NC Mutual Insurance Company/ Legacy Tower Building): The Contractor shall provide scheduled shuttle bus services between NC Mutual Insurance Company/ Legacy Tower Building: 411 W Chapel Hill St. Durham, N.C., and VAMC Durham on the half-hour from 7:45 am until 4:30 pm. Vendor shall provide one (1), fifteen (15) passenger minimum bus and one (1) driver to operate route continuously during this time.
12
MO
2002
Shuttle Services from/to offsite leased parking (Northgate Mall): The Contractor shall provide scheduled shuttle bus services from the Northgate Mall parking garage: 1058 W. Club Blvd, Durham, NC 27701 and delivery to VAMC Durham during morning shift (6:00 am until 9:00 am) and pick-up from VAMC Durham and return to Northgate during afternoon shift (3:30 pm until 7:00 pm). Vendor shall provide two (2), fifteen (15) passenger minimum bus and two (2) drivers to operate route continuously during this time.
12
MO
2003
Shuttle Services from/to offsite leased parking (Northgate Mall) ALL DAY: The Contractor shall provide scheduled shuttle bus services between the Northgate Mall parking garage: 1058 W. Club Blvd, Durham, NC 27701 and VAMC Durham during entire day shift (6:00 am until 7:00 pm). Vendor shall provide one (1), fifteen (15) passenger minimum shuttle bus and driver, and one (1) shuttle bus with wheelchair lift and driver to operate route continuously during the time.
12
MO

Option 3 October 1, 2020 – September 30, 2021

CLIN
Description
QTY
Unit
Unit Cost
Total Cost
3001
Shuttle Services from/to offsite leased office space (NC Mutual Insurance Company/ Legacy Tower Building): The Contractor shall provide scheduled shuttle bus services between NC Mutual Insurance Company/ Legacy Tower Building: 411 W Chapel Hill St. Durham, N.C., and VAMC Durham on the half-hour from 7:45 am until 4:30 pm. Vendor shall provide one (1), fifteen (15) passenger minimum bus and one (1) driver to operate route continuously during this time.
12
MO
3002
Shuttle Services from/to offsite leased parking (Northgate Mall): The Contractor shall provide scheduled shuttle bus services from the Northgate Mall parking garage: 1058 W. Club Blvd, Durham, NC 27701 and delivery to VAMC Durham during morning shift (6:00 am until 9:00 am) and pick-up from VAMC Durham and return to Northgate during afternoon shift (3:30 pm until 7:00 pm). Vendor shall provide two (2), fifteen (15) passenger minimum bus and two (2) drivers to operate route continuously during this time.
12
MO
3003
Shuttle Services from/to offsite leased parking (Northgate Mall) ALL DAY: The Contractor shall provide scheduled shuttle bus services between the Northgate Mall parking garage: 1058 W. Club Blvd, Durham, NC 27701 and VAMC Durham during entire day shift (6:00 am until 7:00 pm). Vendor shall provide one (1), fifteen (15) passenger minimum shuttle bus and driver, and one (1) shuttle bus with wheelchair lift and driver to operate route continuously during the time.
12
MO

Option 4 October 1, 2021 – September 30, 2022

CLIN
Description
QTY
Unit
Unit Cost
Total Cost
4001
Shuttle Services from/to offsite leased office space (NC Mutual Insurance Company/ Legacy Tower Building): The Contractor shall provide scheduled shuttle bus services between NC Mutual Insurance Company/ Legacy Tower Building: 411 W Chapel Hill St. Durham, N.C., and VAMC Durham on the half-hour from 7:45 am until 4:30 pm. Vendor shall provide one (1), fifteen (15) passenger minimum bus and one (1) driver to operate route continuously during this time.
12
MO
4002
Shuttle Services from/to offsite leased parking (Northgate Mall): The Contractor shall provide scheduled shuttle bus services from the Northgate Mall parking garage: 1058 W. Club Blvd, Durham, NC 27701 and delivery to VAMC Durham during morning shift (6:00 am until 9:00 am) and pick-up from VAMC Durham and return to Northgate during afternoon shift (3:30 pm until 7:00 pm). Vendor shall provide two (2), fifteen (15) passenger minimum bus and two (2) drivers to operate route continuously during this time.
12
MO
4003
Shuttle Services from/to offsite leased parking (Northgate Mall) ALL DAY: The Contractor shall provide scheduled shuttle bus services between the Northgate Mall parking garage: 1058 W. Club Blvd, Durham, NC 27701 and VAMC Durham during entire day shift (6:00 am until 7:00 pm). Vendor shall provide one (1), fifteen (15) passenger minimum shuttle bus and driver, and one (1) shuttle bus with wheelchair lift and driver to operate route continuously during the time.
12
MO

Total Base + Option Years

Page 1 of Page 1 of

B.6 PERFORMANCE WORK STATEMENT (PWS)

Performance Work Statement VAMC Durham, North Carolina Shuttle Bus Transportation Services for Employees

1. SCOPE: The Contractor shall provide all labor, materials, drivers, vehicles, insurance, vehicle maintenance, fuel and supervision required to provide transportation services for VA employees as specified herein in strict accordance with these specifications, subject to the terms and provisions of this contract. Services are normally required during normal working days only (Monday – Friday, excluding holidays). The Contractor shall not provide additional weekends or holiday services until proper contract modification has been issued. Contractor shall maintain, without interruption, the services defined in this statement of work. In the event that the Contractor employee(s) strike, the Contractor shall obtain (at the Contractor’s expense) qualified outside employees to continue the services described herein.

1.1 Shuttle Bus Services: VAMC Durham

1.1.1 Shuttle Services from/to offsite leased office space (NC Mutual Insurance Company/ Legacy Tower Building): The Contractor shall provide scheduled shuttle bus services between NC Mutual Insurance Company/ Legacy Tower Building: 411 W Chapel Hill St. Durham, N.C., and VAMC Durham on the half-hour from 7:45 am until 4:30 pm. Vendor shall provide one (1), fourteen (14) passenger minimum bus and one (1) driver to operate route continuously during this time period.

1.1.2 Shuttle Services from/to offsite leased parking (Northgate Mall): The Contractor shall provide scheduled shuttle bus services from the Northgate Mall parking garage: 1058 W. Club Blvd, Durham, NC 27701 and delivery to VAMC Durham during morning shift (6:00 am until 9:00 am) and pick-up from VAMC Durham and return to Northgate during afternoon shift (3:30 pm until 7:00 pm). Vendor shall provide two (2), fifteen (15) passenger minimum bus and two (2) drivers to operate route continuously during this time period.

1.1.3 Shuttle Services from/to offsite leased parking (Northgate Mall) ALL DAY: The Contractor shall provide scheduled shuttle bus services between the Northgate Mall parking garage: 1058 W. Club Blvd, Durham, NC 27701 and VAMC Durham during entire day shift (6:00 am until 7:00 pm). Vendor shall provide one (1), fifteen (15) passenger minimum shuttle bus and driver, and one (1) shuttle bus with wheelchair lift and driver to operate route continuously during the time period.

1.2 Response Times: The Contractor is required to provide shuttle services every twenty (20) minutes between pick-up points. If the Contractor fails to provide the shuttle within the above prescribed time period, the VA reserves the right to obtain the services from another source and shall charge the Contractor with any resulting excess cost.

1.2.1 Delays: The Contractor is required to provide shuttle services at the designated time period referenced above. If the Contractor is aware of any delay in meeting a schedule pick-up time, the Contracting Officers Representative (COR) shall be notified immediately of the delay, the reason for the delay and estimated time of arrival.

1.3 Vehicles:

Government Requests for these services will include the following information: Type of Vehicle required: 14-passenger minimum Bus, and a 15-passenger minimum Bus (ADA Compliant) Estimated Services (dispatch) hours required Required Departure Time and Location of Destination Estimated Number of Passengers

1.4 Cleanliness

1.4.1 Maintenance: The Contractor will provide all maintenance and repair services required to insure all vehicles are serviceable, mechanically safe, have adequate heat and/or air conditioning and meet applicable state, and local vehicle safety inspection requirements. All maintenance and repair is to be performed off station.

a. The Contractor shall have qualified personnel inspect the vehicles used in performance of this contract to insure vehicles are mechanically safe.

b. All buses shall be equipped with a heating system to provide an even temperature throughout the bus of not less than 68 degrees Fahrenheit and a defroster for the windshield. Air conditioning equipment must be sufficient to provide an even temperature of 80 degrees Fahrenheit or less throughout the bus.

c. The Government reserves the right to periodically inspect the Contractor’s vehicles and, if any vehicle is determined to be unsafe or unsatisfactory, to prohibit its use until such unsafe or unsatisfactory conditions have been corrected. In such event, the Contractor must provide replacement vehicles to maintain the schedules.

d. The Contractor shall provide a sufficient quantity of the correct capacity of vehicles and must possess sufficient vehicles to provide uninterrupted service under this contract and to furnish replacement vehicles while the regular vehicle is out of service. The Contractor may substitute a larger vehicle for a smaller vehicle for any particular trip.

e. The Contractor shall provide a maintenance log upon request.

2. Accessibility: The Contractor shall provide handicap accessible vehicles in accordance with U.S. Department of Transportation (DOT), National Highway Transportation Safety Administration (NHTSA), North Carolina Department of Transportation (NCDOT), The Americans with Disabilities Act (ADA) and all applicable State and Federal Laws and Regulations. The Contractor employees will be required to have the knowledge and skills to safely operate the handicap vehicle and safely load and unload handicap passengers.

3. Drivers List: The Contractor shall provide the COR a list of all drivers utilized for this contract. The Contractor shall ensure that all drivers providing services under this contract will have less than five (5) current points on their driver’s license, none of which were assessed for “Reckless Driving” and a process in place to ensure this is monitored on a regular basis. Any change in driving status shall be reported to the COR immediately. Contractor shall ensure that all drivers operating under this contract obtain a North Carolina driver’s license within thirty days (30) of contract award. The Contractor shall certify that all drivers have no serious health conditions which could impair their driving skills and place employees at risk. The Durham VA Medical Center reserves the right to order the removal from service under this contract, any key personnel who violate the provisions of this contract. Contractor shall provide a copy of the state driver’s license as supporting documentation.

3.1.1 Regular Uniforms: The Contractor shall furnish matching two-piece uniforms for drivers in any color as approved by the contracting Officer or their authorized representative.

3.1.2 Conduct: The following acts are not permissible by drivers that provide services under this contract or while on VA premises:

1. Use of intoxicating liquors, narcotics or controlled substances of any kind (excluding doctor’s prescriptions which do not impair driver’s driving ability) while on duty or reporting for duty while under the influence of liquors, narcotics or controlled substance of any kind (excluding doctors’ prescriptions which do not impair driver’s driving ability).

2. Gambling in any form.

3. Carrying of pistols, firearms or concealed weapons.

4. Resorting to physical violence to settle a dispute with a VA employees or in general public while on duty.

5. Spitting in prohibited places or any other unsanitary, offensive or insensitive practices or behavior.

6. Use of loud, indecent or profane language and/or making threatening or obscene gestures toward customers or other employees.

7. Stopping for personal business, including excessive use of restroom facilities, while shuttle is occupied by a passenger. The driver shall not leave the shuttle with the key in the ignition at any time.

8. Engaging customers in a verbal confrontation in an attempt to settle a disagreement. Should a disagreement arise, the driver is to contact his dispatcher/supervisor via the radio system. The Contractor shall then contact the COR.

9. Soliciting or accepting tips from customers, companions or others at any time.

10. Contractor shall ensure that the shuttle is smoke free when transporting VA employees.

11. Contractor employees shall not loiter in or around the facility during off duty hours.

4. Telephone Service: The Contractor communication system shall consist of telephone systems. The Contractor shall make available sufficient telephone capacity to ensure immediate communication access between the VAMC Durham and the Contractor’s facility for the purposes of canceling trip request as well as handling other emergencies. The Contractor must 5.

Page 1 of Page 1 of have telephone coverage to accept calls from the VAMC Durham during the hours of 7:45 am through 4:30 pm. The Contractor shall ensure the availability of mobile radio and/ or cellular telephone communication with all shuttles providing transportation at all times.

If the Contractor place of business is located beyond the local call zone of the VAMC Durham, the Contractor will accept telephone orders for services on a collect call basis or provide a 1-800 number.

6. Contractor Experience: Only Contractors with a minimum of 3 years’ experience in providing similar transportation services may submit a proposal. The Contractor shall submit references along with his cost proposal.

6.1 Licenses/Certification: The Contractor shall provide proof of applicable state, and local licenses for all operators and vehicles and shall comply with all applicable State laws governing the operation of commercial vehicles, such as the requirement for a Commercial Driver’s License (CDL).

5.11 Vehicle Inspections:

The right is reserved to thoroughly inspect and investigate the establishment, facilities business reputation and other qualifications of any offeror and to reject any offer, irrespective of price. The Durham VA Healthcare System reserves the right to inspect all shuttle vehicles prior to award. If any equipment is added after inspection, subsequent to award of contract, it shall be inspected and approved by the Contracting Officer and/or COR before being placed in use under this contract.

The Government reserves the right to inspect any hired shuttle used to provide transportation services under this contract and reject equipment, without advance notification which is found to be in a condition or equipped in a manner which does not comply with contractual provisions.

Such suspensions will be effective at the time of arrival of such equipment, or at the time the Contracting Officer notifies the Contractor that deficiencies have been reported.

7. Service Disruptions: The Contractor shall report to the COR or CO any and all shuttle breakdowns or other problems, which may cause service disruptions immediately. When a breakdown occurs, it shall be the responsibility of the Contractor to provide back-up shuttles to minimize any delay or inconvenience to the customer(s). Contractor shall provide backup vehicles to minimize any delay in transporting the VA employees.

7.1 Inclement weather: When conditions, neither foreseeable and / or controllable by the Contractor occur, e.g., severe storms, flooding, hazardous road and travel conditions occur, time and distance requirements shall be considered secondary to safety precautions. Delays or exceptions to the required quality of services will be reported to the COR or CO. The COR will make a determination as to whether such delays in service will be excused.

7.2 Page 1 of Page 1 of

7.2.1 Cancellation: In the event that services are not required due to inclement weather conditions, natural disaster, etc. the COR will notify the Contractor within twenty four (24) hours of cancellation.

7.3 Incidents and Accidents: Contractor will immediately report all medical incidents and accidents, including those where there is no apparent injury to the individual that occur while transporting VA employees. A written report from the driver documenting the facts of the incident/accident must be provided to the VA Medical Center within twenty four (24) hours of the occurrence. The written report will include the names, addresses, and telephone numbers of any witnesses as well as any applicable Police Reports. Any accident involving major damage, serious personal injury or loss of life shall be reported to the VA Police immediately. Records shall be kept for three (3) years for each accident a shuttle is involved in, including the repair work required to return the shuttle to service.

6.2.1 Contractor Liability for Personal Injury and/or Property Damage:

The Contractor assumes responsibility for all damage or injury to persons or property occasioned through the use, maintenance, and operation of the Contractor’s vehicles or other equipment by, or the action of, the Contractor or the Contractor’s employees and agents.

The Contractor, at the Contractor’s expense, shall maintain adequate public liability and property damage insurance during the continuance of this contract, insuring the Contractor against all claims for injury or damage.

The Contractor shall maintain Workers’ Compensation and other legally required insurance with respect to the Contractor’s own employees and agents.

The Government shall in no event be liable or responsible for damage and/or injury to any person or property occasioned through the use, maintenance, or operation of any vehicle or other equipment by, or the action of, the Contractor of the Contractor’s employees and agents in performing under this contract, and the Government shall be indemnified and saved harmless against claims for damage or injury in such cases.

8. Complaints Handling: The COR (Contracting Office Technical Representative) will monitor the service provided. The Contractor shall cooperate with the COR in providing information and answering questions in a timely manner when requested. The Contractor shall refer complaints received directly from the customer(s) to the COR. All complaints received by the COR and forwarded to the Contractor shall be investigated promptly. After investigation and disposition, the Contractor shall respond to the COR within five (5) working days after receipt by the Contractor.

Complaints against driver(s) and behavior or courtesy will be submitted to the COR and may result in the Durham VA Medical Center requiring Contractor to remove offending driver(s) from service. Drivers who accumulate five (5) unrelated, substantiated complaints in a twelve

(12) month period shall be prohibited from providing any further services under this contract.

9. Records: Records shall be maintained by the Contractor, filed at a location designated by the Government Inspector, and be available for review by Government Personnel at all times.

10.

Page 1 of Page 1 of Contractor shall submit copies of the records as requested to the COR Information in weekly reports shall include, but not be limited to the following:

· Number of passengers transported utilizing shuttle bus services, per day.

11. Contract Administration: The Contracting Officer is responsible for the administration of this contract. The Contracting Officer is the only individual authorized, to the extent indicated in this contract, to take action on behalf of the Government, which may result in changes in the contract terms, to include deviations from the statement of work, details, and performance schedules.

Communications pertaining to contractual matters shall be addressed to the Contracting Officer. No changes in or deviation from the scope of work shall be effected without a written modification to the contract executed by the Contracting Officer. No oral statements from any person will in any matter or degree modify or otherwise affect the terms associated with this contract.

The Contracting Officer does, however, reserve the right to designate one or more representatives to act in a capacity of furnishing technical guidance and advice, or generally supervise the work to be performed under this contract. A copy of the Contracting Officer Representative (COR) designation shall be furnished to the Service Provider.

11.1 Contracting Officer Representative (COR): He/she will be responsible for monitoring the performance of this contract. He/she is also authorized to order and accept or reject services performed as to quality and condition. A copy of this designation will be furnished to the Contractor. COR will be the primary contact for the Contractor at the VA. Upon award, Contractor will provide a primary point of contact to COR and Contracting Officer for the COR to coordinate the daily operational issues. Contractor and COR may periodically make site visits to each other’s area of operation in order to gain and maintain a familiarity with each other’s internal operations.

12. Security Requirements: Access to Facilities: When directed by the Contracting Officer, the Contractor may be required to provide in advance a list of the names and any other information necessary for a security background check for those individuals who will be working on a Department of Veteran Affairs facility. A full background check is not required for this position. Contractor must comply with installation access control procedures.

13. Federal Holidays: The services covered by this contract shall be furnished by the Contractor as defined herein. The Contractor shall NOT be required to furnish such services on national holidays as described below:

The 10 holidays observed by the Federal Government are:

· New Years Day

· Martin Luther King’s Birthday

· Presidents Day Page 1 of Page 1 of

· Memorial Day

· Independence Day

· Labor Day

· Columbus Day

· Veterans Day

· Thanksgiving Day

· Christmas Day

· Any other day specifically declared by the President of the United States to be a national holiday.

14. Payment: Payment will be made monthly in arrears upon receipt of the proper invoice. When the VA cancels shuttle services due to inclement weather, natural disaster, work stoppage, etc; the contract monthly cost will pro-rated accordingly. Invoice shall be submitted to Financial Service Center, P.O. Box 149971, Austin, TX 78714, using the VA / OB10 invoicing system.

15. Quality Assurance: The Contractor shall respond to at least 95% of all service requests within the specified response time. Should the Contractor at any time fall below this designated percentage, she shall submit a detailed report, which shall include a method for correction. Repeated performance deficiencies may result in a reduction of the contract price.

13.1 Performance Standards Metrics:

Task or Deliverable
Performance Standard
Performance Indication
Acceptable Level of Performance
Timeliness
No more than 20 minutes between pick up points
Monitored by COR and complaint from riders
95%
Driver Behavior
Courteous and professional service/ safe operation
COR monitor and substantiated rider complaints
Five (5) Minor or 1 Major complaints
Vehicle Cleanliness
Cleanliness/ Vehicle Maintenance/ Inspections
COR monitor and substantiated rider complaints
Cleanliness 95% Inspection/ Maintenance 100%

B.7 SPECIAL CONTRACT REQUIRMENTS

1.0 QUALITY ASSURANCE SURVEILLANCE PLAN

The Government intends to utilize a Quality Assurance Surveillance Plan (QASP) to monitor the quality of the contractor’s performance. The oversight provided for in the order and in the QASP will help to ensure that service levels reach and maintain the required levels throughout the contract term. Further, the QASP provides the COR with a proactive way to avoid unacceptable or deficient performance, and provides verifiable input for the required Past Performance Information Assessments. The QASP will be finalized immediately following award and a copy provided to the Contractor after award. The QASP is a living document and may be updated by the Government as necessary.

2.0 BILLING AND PAYMENT

The contractor shall submit payment requests in electronic form via VA’s Electronic Invoice Presentment and Payment System. (See Web site at http://www.fsc.va.gov/einvoice.asp.)

The Department of Veterans Affairs published a final rule in the Federal Register on November 27, 2012 to require contractors to submit payment requests in electronic form in order to enhance customer service, departmental productivity, and adoption of innovative information technology, including the appropriate use of commercial best practices. The rule is effective December 27, 2012. Invoices shall be submitted monthly, in arrears, and shall include at a minimum: Date of Invoice, Contract Number, Purchase Order Number, Vendor Name, Invoice Number, CLIN & Date of Service.

Al contractors shall be registered as a vendor with the OB10 e-Invoicing System at time of award.

3.0 CONTRACT ADMINISTRATION

Notwithstanding the Contractor's responsibility for total management during the performance of this contract, the administration of the contract will require maximum coordination between the Government and the Contractor.

The Contracting Officer (CO) is the only person authorized to approve changes or modify any of the requirements of this contract. The Contractor shall communicate with the Contracting Officer on all matters pertaining to contract administration. Only the Contracting Officer is authorized to make commitments or issue changes that shall affect price, quantity, or quality of performance of this contract.

The COR shall be responsible for the overall technical administration of this contract as outlined in the COR Delegation of Authority.

In the event the Contractor effects any such change at the direction of any person other than the Contracting Officer without authority, no adjustment shall be made in the contract price to cover an increase in costs incurred as a result thereof.

POINTS OF CONTACT

Contracting Officer: Anthony D. Long Department of Veterans Affairs Network Contracting Office (NCO) 6 100 Emancipation Drive, Building 27 Hampton, Virginia 23667

(757) 315-3956 fax (757)728-3132 anthony.long@va.gov

Barbara J. Hawk Department of Veterans Affairs VISN 6 Network Contracting Office 100 Emancipation Drive, Building 27 Hampton, Virginia 23667

(757) 315-3965 Fax (757) 728-3132 barbara.hawk@va.gov

Contracting Officer’s Representative (COR):

TBD

SECTION C - CONTRACT CLAUSES

ADDENDUM to FAR 52.212-4 CONTRACT TERMS AND CONDITIONS—COMMERCIAL ITEMS Clauses that are incorporated by reference (by Citation Number, Title, and Date), have the same force and effect as if they were given in full text. Upon request, the Contracting Officer will make their full text available.

The following clauses are incorporated into 52.212-4 as an addendum to this contract:

C.1 52.217-8 OPTION TO EXTEND SERVICES (NOV 1999)

The Government may require continued performance of any services within the limits and at the rates specified in the contract. These rates may be adjusted only as a result of revisions to prevailing labor rates provided by the Secretary of Labor. The option provision may be exercised more than once, but the total extension of performance hereunder shall not exceed 6 months. The Contracting Officer may exercise the option by written notice to the Contractor within 30 days.

(End of Clause)

C.2 52.217-9 OPTION TO EXTEND THE TERM OF THE CONTRACT (MAR 2000)

(a) The Government may extend the term of this contract by written notice to the Contractor within 30 days; provided that the Government gives the Contractor a preliminary written notice of its intent to extend at least 60 days before the contract expires. The preliminary notice does not commit the Government to an extension.

(b) If the Government exercises this option, the extended contract shall be considered to include this option clause.

(c) The total duration of this contract, including the exercise of any options under this clause, shall not exceed four (4) years.

(End of Clause)

C.3 SUPPLEMENTAL INSURANCE REQUIREMENTS

In accordance with FAR 28.307-2 and FAR 52.228-5, the following minimum coverage shall apply to this contract:

(a) Workers' compensation and employers liability: Contractors are required to comply with applicable Federal and State workers' compensation and occupational disease statutes. If occupational diseases are not compensable under those statutes, they shall be covered under the employer's liability section of the insurance policy, except when contract operations are so commingled with a Contractor's commercial operations that it would not be practical to require this coverage. Employer's liability coverage of at least $100,000 is required, except in States with exclusive or monopolistic funds that do not permit workers' compensation to be written by private carriers.

(b) General Liability: $500,000.00 per occurrences.

(c) Automobile liability: $200,000.00 per person; $500,000.00 per occurrence and $20,000.00 property damage.

(d) The successful bidder must present to the Contracting Officer, prior to award, evidence of general liability insurance without any exclusionary clauses for asbestos that would void the general liability coverage.

(End of Clause)

C.4 VAAR 852.203-70 COMMERCIAL ADVERTISING (JAN 2008)

The bidder or offeror agrees that if a contract is awarded to him/her, as a result of this solicitation, he/she will not advertise the award of the contract in his/her commercial advertising in such a manner as to state or imply that the Department of Veterans Affairs endorses a product, project or commercial line of endeavor.

(End of Clause)

C.5 VAAR 852.215-71 EVALUATION FACTOR COMMITMENTS (DEC 2009)

The offeror agrees, if awarded a contract, to use the service-disabled veteran-owned small businesses or veteran-owned small businesses proposed as subcontractors in accordance with 852.215-70, Service-Disabled Veteran-Owned and Veteran-Owned Small Business Evaluation Factors, or to substitute one or more service-disabled veteran-owned small businesses or veteran-owned small businesses for subcontract work of the same or similar value.

(End of Clause)

C.6 VAAR 852.232-72 ELECTRONIC SUBMISSION OF PAYMENT REQUESTS (NOV 2012)

(a) Definitions. As used in this clause—

(1) Contract financing payment has the meaning given in FAR 32.001.

(2) Designated agency office has the meaning given in 5 CFR 1315.2(m).

(3) Electronic form means an automated system transmitting information electronically according to the Accepted electronic data transmission methods and formats identified in paragraph (c) of this clause. Facsimile, email, and scanned documents are not acceptable electronic forms for submission of payment requests.

(4) Invoice payment has the meaning given in FAR 32.001.

(5) Payment request means any request for contract financing payment or invoice payment submitted by the contractor under this contract.

(b) Electronic payment requests. Except as provided in paragraph (e) of this clause, the contractor shall submit payment requests in electronic form. Purchases paid with a Government-wide commercial purchase card are considered to be an electronic transaction for purposes of this rule, and therefore no additional electronic invoice submission is required.

(c) Data transmission. A contractor must ensure that the data transmission method and format are through one of the following:

(1) VA’s Electronic Invoice Presentment and Payment System. (See Web site at http://www.fsc.va.gov/einvoice.asp.)

(2) Any system that conforms to the X12 electronic data interchange (EDI) formats established by the Accredited Standards Center (ASC) and chartered by the American National Standards Institute (ANSI). The X12 EDI Web site (http://www.x12.org) includes additional information on EDI 810 and 811 formats.

(d) Invoice requirements. Invoices shall comply with FAR 32.905.

(e) Exceptions. If, based on one of the circumstances below, the contracting officer directs that payment requests be made by mail, the contractor shall submit payment requests by mail through the United States Postal Service to the designated agency office. Submission of payment requests by mail may be required for:

(1) Awards made to foreign vendors for work performed outside the United States;

(2) Classified contracts or purchases when electronic submission and processing of payment requests could compromise the safeguarding of classified or privacy information;

(3) Contracts awarded by contracting officers in the conduct of emergency operations, such as responses to national emergencies;

(4) Solicitations or contracts in which the designated agency office is a VA entity other than the VA Financial Services Center in Austin, Texas; or

(5) Solicitations or contracts in which the VA designated agency office does not have electronic invoicing capability as described above.

(End of Clause)

C.7 VAAR 852.237-70 CONTRACTOR RESPONSIBILITIES (APR 1984)

The contractor shall obtain all necessary licenses and/or permits required to perform this work. He/she shall take all reasonable precautions necessary to protect persons and property from injury or damage during the performance of this contract. He/she shall be responsible for any injury to himself/herself, his/her employees, as well as for any damage to personal or public property that occurs during the performance of this contract that is caused by his/her employees fault or negligence, and shall maintain personal liability and property damage insurance having coverage for a limit as required by the laws of the State of NORTH CAROLINA. Further, it is agreed that any negligence of the Government, its officers, agents, servants and employees, shall not be the responsibility of the contractor hereunder with the regard to any claims, loss, damage, injury, and liability resulting there from.

(End of Clause)

C.8 52.252-2 CLAUSES INCORPORATED BY REFERENCE (FEB 1998)

This contract incorporates one or more clauses by reference, with the same force and effect as if they were given in full text. Upon request, the Contracting Officer will make their full text available. Also, the full text of a clause may be accessed electronically at this/these address(es):

http://www.acquisition.gov/far/index.html http://www.va.gov/oal/library/vaar/

(End of Clause)

FAR Number
Title
Date
52.203-17
CONTRACTOR EMPLOYEE WHISTLEBLOWER RIGHTS AND REQUIREMENT TO INFORM EMPLOYEES OF WHISTLEBLOWER RIGHTS
APR 2014
52.204-18
COMMERCIAL AND GOVERNMENT ENTITY CODE MAINTENANCE
JUL 2016
52.228-5
INSURANCE—WORK ON A GOVERNMENT INSTALLATION
JAN 1997
52.232-18
AVAILABILITY OF FUNDS
APR 1984
52.232-40
PROVIDING ACCELERATED PAYMENTS TO SMALL BUSINESS SUBCONTRACTORS
DEC 2013
852.271-70
NONDISCRIMINATION IN SERVICES PROVIDED TO BENEFICIARIES
JAN 2008

(End of Addendum to 52.212-4)

C.9 52.212-5 CONTRACT TERMS AND CONDITIONS REQUIRED TO IMPLEMENT STATUTES OR EXECUTIVE ORDERS—COMMERCIAL ITEMS (JAN 2018)

(a) The Contractor shall comply with the following Federal Acquisition Regulation (FAR) clauses, which are incorporated in this contract by reference, to implement provisions of law or Executive orders applicable to acquisitions of commercial items:

(1) 52.203-19, Prohibition on Requiring Certain Internal Confidentiality Agreements or Statements (JAN 2017) (section 743 of Division E, Title VII, of the Consolidated and Further Continuing Appropriations Act, 2015 (Pub. L. 113-235) and its successor provisions in subsequent appropriations acts (and as extended in continuing resolutions)).

(2) 52.209-10, Prohibition on Contracting with Inverted Domestic Corporations (NOV 2015).

(3) 52.233-3, Protest After Award (Aug 1996) (31 U.S.C. 3553).

(4) 52.233-4, Applicable Law for Breach of Contract Claim (Oct 2004) (Public Laws 108-77 and 108-78 (19 U.S.C. 3805 note)).

(b) The Contractor shall comply with the FAR clauses in this paragraph (b) that the Contracting Officer has indicated as being incorporated in this contract by reference to implement provisions of law or Executive orders applicable to acquisitions of commercial items:

[X] (1) 52.203-6, Restrictions on Subcontractor Sales to the Government (Sept 2006), with Alternate I (Oct 1995) (41 U.S.C. 4704 and 10 U.S.C. 2402).

[] (2) 52.203-13, Contractor Code of Business Ethics and…

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