36C10X24R0052 - Request for Proposal (RFP).pdf

PAGE 1 OF 1. REQUISITION NO.

2. CONTRACT NO. 3. AWARD/EFFECTIVE DATE 4. ORDER NO. 5. SOLICITATION NUMBER 6. SOLICITATION ISSUE DATE

a. NAME b. TELEPHONE NO. (No Collect Calls) 8. OFFER DUE DATE/LOCAL

TIME

9. ISSUED BY CODE 10. THIS ACQUISITION IS UNRESTRICTED OR SET ASIDE: % FOR:

SMALL BUSINESS

HUBZONE SMALL

BUSINESS

SERVICE-DISABLED

VETERAN-OWNED

SMALL BUSINESS

WOMEN-OWNED SMALL BUSINESS

(WOSB) ELIGIBLE UNDER THE WOMEN-OWNED

SMALL BUSINESS PROGRAM

EDWOSB

8(A)

NAICS:

SIZE STANDARD:

11. DELIVERY FOR FOB DESTINA-

TION UNLESS BLOCK IS

MARKED

SEE SCHEDULE

12. DISCOUNT TERMS

13a. THIS CONTRACT IS A

RATED ORDER UNDER

DPAS (15 CFR 700)

13b. RATING

14. METHOD OF SOLICITATION

RFQ IFB RFP

15. DELIVER TO CODE 16. ADMINISTERED BY CODE

17a. CONTRACTOR/OFFEROR CODE FACILITY CODE 18a. PAYMENT WILL BE MADE BY CODE

TELEPHONE NO. UEI: EFT:

PHONE: FAX:

17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN OFFER

18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK BELOW IS CHECKED

SEE ADDENDUM

19. 20. 21. 22. 23. 24.

ITEM NO. SCHEDULE OF SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

(Use Reverse and/or Attach Additional Sheets as Necessary)

25. ACCOUNTING AND APPROPRIATION DATA 26. TOTAL AWARD AMOUNT (For Govt. Use Only)

27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA ARE ARE NOT ATTACHED.

27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA ARE ARE NOT ATTACHED

28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN _______________ 29. AWARD OF CONTRACT: REF. ___________________________________ OFFER COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND DATED ________________________________. YOUR OFFER ON SOLICITATION DELIVER ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY (BLOCK 5), INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE ADDITIONAL SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED SET FORTH HEREIN IS ACCEPTED AS TO ITEMS:

30a. SIGNATURE OF OFFEROR/CONTRACTOR 31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER)

30b. NAME AND TITLE OF SIGNER (TYPE OR PRINT) 30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER (TYPE OR PRINT) 31c. DATE SIGNED

AUTHORIZED FOR LOCAL REPRODUCTION (REV. NOV 2021)

PREVIOUS EDITION IS NOT USABLE Prescribed by GSA - FAR (48 CFR) 53.212

7. FOR SOLICITATION

INFORMATION CALL:

STANDARD FORM 1449

SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES

OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30

131-24-2-1062-0030

36C10X24R0052

10 JUN 2024

Michael Collins 212-400-5719 01 JUL 2024

13:00 EDT

36C10X Strategic Acquisition Center - Frederick Department of Veterans Affairs

5202 Presidents Court, Suite 103 Frederick MD 21703

X 100

X

541611

$24.5 Million

N/A

X

See Section B.3

36C10X

Strategic Acquisition Center - Frederick Department of Veterans Affairs

5202 Presidents Court, Suite 103 Frederick MD 21703

See Section B.1 Contract Admin Data

See CONTINUATION Page

Title: VHA "Career Path Development Consulting to Develop Career Path Guides, Competency Models, Development Plans and Assessments"

Estimated Period of Performance:

Base Period: 01 AUG 2024 - 31 JUL 2025 Option Period 1: 01 AUG 2025 - 31 JUL 2026 Option Period 2: 01 AUG 2026 - 31 JUL 2027

Questions Due – 18 JUN 2024 No later than 1:00PM Eastern Time Proposals Due – 01 JUL 2024 No later Than 1:00PM Eastern Time

Submit Questions and Proposals via e to:

michael.collins7@va.gov – and copy via e-mail to:

allen.smith3@va.gov

See CONTINUATION Page

X X

X 1

MICHAEL COLLINS

Contracting Officer mailto:michael.collins7@va.gov mailto:allen.smith3@va.gov

Table of Contents

SECTION A

A.1 SF 1449 SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL PRODUCTS

AND COMMERCIAL SERVICES

SECTION B - CONTINUATION OF SF 1449 BLOCKS

B.1 CONTRACT ADMINISTRATION DATA

B.2 PRICE/COST SCHEDULE

ITEM INFORMATION

B.3 PERFORMANCE WORK STATEMENT (PWS)

SECTION C - CONTRACT CLAUSES

C.1 ADDENDUM TO FAR 52.212-4 CONTRACT TERMS AND CONDITIONS –

COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES

C.2 52.201-1 ACQUISITION 360: VOLUNTARY SURVEY (SEP 2023)

C.3 52.212-5 CONTRACT TERMS AND CONDITIONS REQUIRED TO IMPLEMENT

STATUTES OR EXECUTIVE ORDERS—COMMERCIAL PRODUCTS AND

COMMERCIAL SERVICES (FEB 2024)

C.4 52.217-8 OPTION TO EXTEND SERVICES (NOV 1999)

C.5 52.217-9 OPTION TO EXTEND THE TERM OF THE CONTRACT (MAR 2000) ... 40

C.6 VAAR 852.219-73 VA NOTICE OF TOTAL SET-ASIDE FOR CERTIFIED

SERVICE-DISABLED VETERAN-OWNED SMALL BUSINESSES (JAN 2023)

(DEVIATION)

C.7 VAAR 852.219-75 VA NOTICE OF LIMITATIONS ON SUBCONTRACTING—

CERTIFICATE OF COMPLIANCE FOR SERVICES AND CONSTRUCTION (NOV 2022)

C.8 VAAR 852.219-75 VA NOTICE OF LIMITATIONS ON SUBCONTRACTING—

CERTIFICATE OF COMPLIANCE FOR SERVICES AND CONSTRUCTION (JAN 2023)

(DEVIATION)

C.9 VAAR 852.232-72 ELECTRONIC SUBMISSION OF PAYMENT REQUESTS (NOV

2018)

C.10 VAAR 852.237-75 KEY PERSONNEL (OCT 2019)

C.11 VAAR 852.242-71 ADMINISTRATIVE CONTRACTING OFFICER (OCT 2020) . 48

C.12 52.252-2 CLAUSES INCORPORATED BY REFERENCE (FEB 1998)

SECTION D - CONTRACT DOCUMENTS, EXHIBITS, OR ATTACHMENTS

D.1 LIST OF ATTACHMENTS

SECTION E - SOLICITATION PROVISIONS

E.1 ADDENDUM TO FAR 52.212-1 INSTRUCTIONS TO OFFERORS – COMMERCIAL

PRODUCTS AND SERVICES

E.2 52.204-24 REPRESENTATION REGARDING CERTAIN TELECOMMUNICATIONS

AND VIDEO SURVEILLANCE SERVICES OR EQUIPMENT (NOV 2021)

E.3 VAAR 852.273-70 LATE OFFERS (NOV 2021)

E.4 VAAR 852.273-74 AWARD WITHOUT EXCHANGES (NOV 2021)

E.5 52.212-2 EVALUATION—COMMERCIAL PRODUCTS AND COMMERCIAL

SERVICES (NOV 2021)

E.6 52.212-2 ADDENDUM TO FAR 52.212-2 EVALUATION OF COMMERCIAL ITEMS

E.2 52.204-29 FEDERAL ACQUISITION SUPPLY CHAIN SECURITY ACT

ORDERS—REPRESENTATION AND DISCLOSURES (DEC 2023)

E.3 52.209-7 INFORMATION REGARDING RESPONSIBILITY MATTERS (OCT 2018)

E.4 52.216-1 TYPE OF CONTRACT (APR 1984)

E.5 52.233-2 SERVICE OF PROTEST (SEP 2006)

E.6 52.252-1 SOLICITATION PROVISIONS INCORPORATED BY REFERENCE (FEB

1998)

E.8 52.212-3 OFFEROR REPRESENTATIONS AND CERTIFICATIONS—

COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES (FEB 2024)

SECTION B - CONTINUATION OF SF 1449 BLOCKS

B.1 CONTRACT ADMINISTRATION DATA

1. CONTRACT ADMINISTRATION: All contract administration matters will be handled by the following individuals:

a. CONTRACTOR:

TBD

DUN:

CAGE:

b. GOVERNMENT: Contracting Officer (CO):

Michael Collins, Contracting Officer 36C10X Strategic Acquisition Center – Frederick michael.collins7@va.gov

2. CONTRACTOR REMITTANCE ADDRESS: All payments by the Government to the Contractor will be made in accordance with:

[X] 52.232-33, Payment by Electronic Funds Transfer—System for Award

Management, or

3. INVOICES: Invoices shall be submitted [X] Monthly in arrears, upon delivery and acceptance by the Government.

4. GOVERNMENT INVOICE ADDRESS: All Invoices from the Contractor shall be submitted electronically in accordance with VAAR Clause 852.232-72 Electronic Submission of Payment Requests.

5. INVOICING INSTRUCTIONS:

TUNGSTEN (fka OB10) ELECTRONIC INVOICE SUBMISSION FSC e-INVOICE PROGRAM THRU AUSTIN PORTAL

FSC MANDATORY ELECTRONIC INVOICE SUBMISSION FOR AUSTIN PAYMENTS

Contracting POC: Michael Collins |michael.collins7@va.gov | 202-400-5716

COR: TBD

Contract/Task Order Number: TBD Purchase Order Number: *** The IFCAP Purchase Order number(s) OR IFAMS IPR numbers listed in the table below MUST be included on all invoices for Base Period Services purchased at time of award. Invoices for subsequent Options CLINs shall reference IFCAP Purchase Orders as follows:

mailto:michael.collins7@va.gov

CLIN/Services Period of Performance Purchase Order / IFAMS IPR Number

Base Period Services ALL CLINs/SLINs

TBD TBD

Option Period One (1) ALL CLINs/SLINs

TBD TBD

Option Period Two (2) ALL CLINs/SLINs

TBD TBD

Vendor Electronic Invoice Submission Methods:

Fax, email and scanned documents are not acceptable forms of submission for payment requests. Electronic form means an automated system transmitting information electronically according to the accepted data transmissions below.

• VA’s Electronic Invoice Presentment and Payment System – The Financial Services Center (FSC) in Austin, TX uses a third-party Contractor, Tungsten, to transition vendors from paper to electronic invoice submission. Please go to this website:

http://www.tungsten-network.com/US/en/veterans-affairs/ to begin submitting electronic invoices, free of charge.

• A system that conforms to the X12 electronic data interchange (EDI) formats established by the Accredited Standards Center (ASC) chartered by the American National Standards Institute (ANSI). The X12 EDI Web site is http://www.x12.org.

Vendor e-invoice Set-up information:

Please contact Tungsten at the phone number or email address listed below to begin submitting your electronic invoices to the VA Financial Services Center in Austin, TX for payment processing. If you have questions about the payment status of a properly submitted invoice, the e-invoicing program, or Tungsten, please contact the FSC at the phone number or email address listed below.

• Tungsten e-Invoice setup information: 1-877-489-6135

• Tungsten e-Invoice email: VA.Registration@tungsten-network.com

• VA TUNGSTEN Number: AAA544240062

• FSC e-Invoice contact information: 1-877-353-9791

• FSC e-Invoice email: vafsccshd@va.gov

• http://www.fsc.va.gov/einvoice.asp

COMMUNICATIONS:

• https://www.federalregister.gov/articles/2012/11/27/2012-28612/va-acquisition-regulation-electronic-submission-of-payment-requests

• http://fcw.com/articles/2012/11/27/va-epayments.aspx?s=fcwdaily http://www.tungsten-network.com/US/en/veterans-affairs/ http://www.x12.org/ mailto:VA.Registration@tungsten-network.com mailto:vafsccshd@va.gov http://www.fsc.va.gov/einvoice.asp https://www.federalregister.gov/articles/2012/11/27/2012-28612/va-acquisition-regulation-electronic-submission-of-payment-requests https://www.federalregister.gov/articles/2012/11/27/2012-28612/va-acquisition-regulation-electronic-submission-of-payment-requests http://fcw.com/articles/2012/11/27/va-epayments.aspx?s=fcwdaily

OTHER INVOICING INSTRUCTIONS

Invoicing shall be no more than one submission per month in accordance with schedule pricing and applicable deliverable schedule as reflected in Section B.2 COST/PRICE Schedule and Deliverable Table in Section B.3. Invoices must match Quantity, Unit of Measure, Unit Price, and Total Price as listed on the schedule. Invoices shall be submitted no later than 10 days from end of each month of performance. Invoices may be rejected if instructions provided and schedule pricing is not in accordance with schedule pricing. Final Invoice Submission shall occur only after all deliverables are received and accepted by the Government.

6. ACKNOWLEDGMENT OF AMENDMENTS:

The offeror acknowledges receipt of amendments to the Solicitation numbered and dated as follows:

AMENDMENT NO DATE

B.2 PRICE/COST SCHEDULE

ITEM INFORMATION

BASE PERIOD

ITEM

NUMBER

DESCRIPTION OF

SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

1.00 EA __________________ __________________

Task 1: Kick-Off Meeting (Base Period Only) - PWS 6.1

(Deliverables 1a, 1b, & 1c) Contract Period: Base POP Begin: 08-01-2024 POP End: 07-31-2025

1.00 EA __________________ __________________

Task 2: Contractor Project Management Plan (CPMP) - PWS 6.2

(Deliverable 2) Contract Period: Base

12.00 MO __________________ __________________

Task3: Develop Career Path Guides, Competency Models, Assessments, and Individual Development Plan Templates - PWS 6.3 (Deliverable 3) Contract Period: Base

Task4: Statas Reports - PWS 6.4

(Deliverable 4) Contract Period: Base

Task 5: (OPTIONAL TASK) - Develop Career Path Guides, Competency Models, Assessments, and Individual Development Plan Templates - PWS 6.5 (Deliverable 5) Contract Period: Base POP Begin:

POP End:

Task 6: Consulting Services for Career Development Programs -

PWS 6.6

(Deliverable 6) Contract Period: Base

Task 7: Transition Occupational Series Documents from Manual to

Electronic Versions of Deliverables - PWS 6.7 (Deliverable 7) Contract Period: Base

Task 8: Technology Solution - PWS 6.8

(Deliverable 8) Contract Period: Base

Task 9: Technology Status Report - PWS 6.9

(Deliverable 9) Contract Period: Base

BASE PERIOD TOTAL $_______________

OPTION PERIOD 1

ITEM

NUMBER

DESCRIPTION OF

SUPPLIES/SERVICES

QUANTITY UNIT UNIT PRICE AMOUNT

0.00 EA __________________ __________________

RESERVED

Contract Period: Option 1

Contract Period: Option 1

Assessments, and Individual Development Plan Templates - PWS 6.3 (Deliverable 3) Contract Period: Option 1 POP Begin: 08-01-2025 POP End: 07-31-2026

(Deliverable 4) Contract Period: Option 1

Competency Models, Assessments, and Individual Development Plan Templates - PWS 6.5 (Deliverable 5) Contract Period: Option 1

Task 6: Consulting Services for Career Development Programs - PWS

6.6 (Deliverable 6) Contract Period: Option 1

Electronic Versions of Deliverables - PWS 6.7 (Deliverable 7) Contract Period: Option 1

(Deliverable 8) Contract Period: Base

(Deliverable 9) Contract Period: Base

OPTION PERIOD 1 TOTAL $________________

OPTION PERIOD 2

ITEM

NUMBER

DESCRIPTION OF

SUPPLIES/SERVICES

QUANTITY UNIT UNIT PRICE AMOUNT

Contract Period: Option 2

Contract Period: Option 2

Assessments, and Individual Development Plan Templates - PWS 6.3 (Deliverable 3) Contract Period: Option 2 POP Begin: 08-01-2026 POP End: 07-31-2027

(Deliverable 4) Contract Period: Option 2

Competency Models, Assessments, and Individual Development Plan Templates - PWS 6.5 (Deliverable 5) Contract Period: Option 2

Task 6: Consulting Services for Career Development Programs - PWS

6.6 (Deliverable 6) Contract Period: Option 2

Electronic Versions of Deliverables - PWS 6.7 (Deliverable 7) Contract Period: Option 2

(Deliverable 8) Contract Period: Base

(Deliverable 9) Contract Period: Base

OPTION PERIOD 2 TOTAL $________________

TOTAL FIRM-FIXED PRICE – BASE + ALL OPTION PERIODS $________________

B.3 PERFORMANCE WORK STATEMENT (PWS)

PERFORMANCE WORK STATEMENT

DEPARTMENT OF VETERANS AFFAIRS

INSTITUTE FOR LEARNING, EDUCATION AND DEVELOPMENT (ILEAD)

“Career Path Development Consulting to Develop Career Path Guides, Competency Models, Development Plans and Assessments”

1. Title of Project: Career Path Development Consulting to Develop Career Path Guides, Competency Models, Development Plans, Assessments (Hiring and Development) and the creation of an Individual Development Plan template.

2. Background: The Veterans Health Administration (VHA) is an employer of approximately 430,000 Title V and Title 38 and Hybrid 38 employees. Because of the size and uniqueness of the VHA, we support all Federal occupations under Title V and is the only organization supporting Title 38 and Hybrid 38 occupations. The Institute for Learning, Education and Development (ILEAD) is responsible for developing career path guides for these occupations.

Work to be performed under this performance work statement will cover all occupations under Title V, Title 38, and Hybrid 38. This performance work statement allows VHA to begin to develop competency models, assessments and career path guides based on appropriate skill sets and competencies to support occupations. This will include occupation research and review, developing competency models, career path guides, development plans and supporting Career Path Development (CPD) staff in the development of the Career Path Management Program.

CPD aims to support all VHA employees to map and grow their careers from entry-level to retirement. CPD features flagship, legacy programs like Technical Career Field (TCF) and Graduate Healthcare Administrative Training Programs (GHATP) along with web-based, Training Management System (TMS), virtual, and in-person development opportunities. It is CPD’s goal to showcase options and choices for every VHA employee to successfully reach their career goals while serving our nation’s Veterans.

3. Objectives: The objectives of the requirement are to develop assessments (hiring and development), career path guides and competency models in a format to assist eight to ten occupations in their career path development i.e., 0201-Human Resource, 0649 Medical Instrument Technician, 0185 Social Worker, 1035 Public Affairs and 0341 Administrative Officer occupation series and five additional occupations to be determined after the contract is awarded. The objective is to hone the process with the developmental efforts and creation of guides, competencies. Other objectives include:

• Completion of 0201-Human Resource, 0649 Medical Instrument Technician, 0185 Social

Worker, 1035 Public Affairs, 0341 Administrative Officer occupation series and five additional occupations in written format and/or using SharePoint too

• Additional completion of remaining occupations (400 plus occupations for 470,000 employees). Implement an application tool that supports career path guides, competency models (OPM Mosaic), individual assessments for each occupation and an individual development plan.

4. Scope of Work: The Contractor shall provide labor and other resources required to conduct occupation research and review, to create career path guides, competency models, develop assessments (hiring and development), and development plans for occupations. This will include consulting support to the Career Path Development (CPD) team.

5. Applicable Documents: None.

6. SPECIFIC TASKS

6.1 TASK 1: KICK-OFF MEETING (Base Period Only)

The Contractor shall attend a Kick-off Meeting (Deliverable 1a) post-award to review the goals and schedule of the project with the Government POCs. The meeting will be held virtually via the Microsoft TEAMS application and is attended by Government staff typically including the Program Manager (PM), Contracting Officer Representative (COR), Contracting Officer (CO), and/or Contract Specialist (CS) along with Contractor Key Personnel and others appropriate to the agenda topics. The Contractor shall coordinate with the COR to provide the Kick-Off Meeting Agenda (Deliverable 1b) for the meeting and provide Kick-Off Meeting Minutes (Deliverable 1c)after completion of the meeting to provide the captured action items, attendees, and decisions made during the meeting.

DELIVERABLES:

1. Kick-Off Meeting

a. Kick-Off Meeting Attendance

b. Kick-Off Meeting Agenda

c. Kick-Off Meeting Minutes

6.2 TASK 2: Contractor Project Management Plan (CPMP) (Base Period Only)

The Contractor shall develop a detailed Contractor Project Management Plan (CPMP) (Deliverable 2) and briefing, which may be held in conjunction with Task 1 via a formal Government post-award Kick-Off Meeting with the Career Path Development Team. The CPMP shall present the Contractor's plan for completing the contract and shall be responsive to this PWS and describe, in further detail, the approach to be used for each aspect of the contract as defined in the Contractor’s technical proposal. At a minimum, the CPMP shall include the Contractor’s plan for managing the project, risk, quality, scope, change management, and detailed schedule.

DELIVERABLES:

2. Contractor Project Management Plan (CPMP)

6.3 Task 3: Develop Career Path Guides, Competency Models, Assessments, and Individual Development Plan templates.

The Contractor shall provide consulting and development support services to conduct 10 occupation research and reviews, create career path guides, competency models, development plans and develop assessments (hiring and development) all to be used with the new IDP template the Contractor creates, to produce the following related.

Phase 1 Occupation Series Documents (Deliverable 3), which will include series 0201- Human Resource, 0649 Medical Instrument Technician, 0185 Social Worker, 1035 Public Affairs, 0341 Administrative Officer occupation series, plus five additional occupations to be determined by the COR. Occupation Series Documents including, but not limited to:

A. Creating 10 PD/Functional Statement Assessments provided by VA using Microsoft products.

1. Review proficiency level definitions.

2. Determine behavioral descriptions.

3. Determine a list of 5 proficiency levels with descriptions to use for assessments.

4. Draft assessments based on competencies and functional statements.

5. Determine gaps in occupations vs employees.

B. Creating 10 Career Path Guides provided by VA using Microsoft products.

1. Provide how to use resource areas.

2. Provide an overview of occupations.

3. Provide competencies for occupations.

4. Provide training for occupational competencies.

C. Creating 10 Development Plans on selected occupations/functional statements provided by VA using Microsoft products.

1. Create a training plan based on occupations for grade level and specialty areas.

2. Add value-added training and human-centered training.

3. Add shadow and mentor opportunities.

D. Creating 10 Employee Aspired Occupation Development Plans provided by VA using Microsoft products.

1. Create a training plan for lateral or vertical interest positions for employees to enhance skill sets and develop new competencies.

E. Creating Individual Development Plan templates using Microsoft products.

1. Create a Hiring assessment for USA Jobs announcements for WMC.

2. Create a Development assessment for CDP career advisors to assist employees.

F. Creating 10 Competency Models for VA-provided occupations/functional statements by Microsoft products for WMC.

1. Meet OPM Mosaic requirements.

2. Meet VHA certification and hiring requirements.

3. Phase 1 Occupation Series Documents

6.4 TASK 4: STATUS REPORTS

The Contractor shall provide (Deliverable 4) Project Status Reports identifying progress on tasks, relevant issues regarding the performance of the other tasks, expected due dates of deliverables, and accomplishments.

DELIVERABLES:

4. Project Status Reports

6.5 TASK 5: Develop Career Path Guides, Competency Models, Assessments, and Individual Development Plan templates.

Phase 2 Career Path Guides, Competency Models, Assessments:

The Contractor shall provide Phase 2 Occupation Series Documents (Deliverable 5) consulting and development support services to conduct additional occupation research and reviews, create career path guides, competency models, development plans and develop assessments (hiring and development) all to be used with the new IDP template the Contractor creates if the original 10 occupations are completed before contract end date:

A. Creating 10 PD/Functional Statement Assessments provided by VA using Microsoft products.

1. Review proficiency level definitions.

2. Determine behavioral descriptions.

3. Determine a list of 5 proficiency levels with descriptions to use for assessments.

4. Draft assessments based on competencies and functional statements.

5. Determine gaps in occupations vs employees.

B. Creating 10 Career Path Guides provided by VA using Microsoft products.

1. Provide how to use resource areas.

2. Provide an overview of occupations.

3. Provide competencies for occupations.

4. Provide training for occupations.

C. Creating 10 Development Plans on selected occupations/functional statements provided by VA using Microsoft products.

1. Create training plan based on occupations for grade level and specialty areas.

2. Add value added training and human centered training.

3. Add shadow and mentor opportunities.

D. Creating 10 Employee Aspired Occupation Development Plans provided by VA using Microsoft products.

1. Create training plan for lateral or vertical interest position for employees to enhance skill sets and develop new competencies.

E. Creating Individual Development Plan template using Microsoft products.

1. Create Hiring assessment for USA Jobs announcements for WMC.

2. Create Development assessment for CDP career advisors to assist employees.

F. Creating 10 Competency Models for VA provided occupations/functional statements by Microsoft products for WMC.

1. Meet OPM Mosaic requirements.

2. Meet VHA certification and hiring requirements.

DELIVERABLES:

5: Phase 2 Optional Occupation Series Documents

6.6 TASK 6 Consulting Services for Career Development Programs:

Through virtual means (i.e. email, TEAMs, Zoom), the Contractor shall provide Subject Matter Expert Level Consulting services for Career Development Programs inclusive of, but not limited to career path development, GHAPT, TCF, Career Centers and Clinical program to strategize, create, maintain, or evaluate the programs. Sessions for consulting shall be provided during Consulting Sessions (Deliverable 6) virtually as noted above.

DELIVERABLES:

6. Consulting Sessions

6.7 TASK 7: Transition Occupational Series Documents from Manual to Electronic Versions of Deliverables.

The Contractor shall provide Conversion of Documents (Deliverable 7) for all produced and completed documents resulting from the tasks within the PWS to appropriate Microsoft products format (i.e. PowerPoint, Excel Spreadsheet, PDF, MS Word) that are compatible to be input to a VA SharePoint site, or another application tool once created or acquired by VA as determined by COR and upon completion, provide all documents to COR via electronic means.

DELIVERABLES:

7. Conversion of all Documents

6.8 Task 8: Technology Solution

A Contractor shall provide a Comprehensive Web-Based Solution (Deliverable 8) that supports career advising, assessment, and development. Personalized and configured for the VA. Individual users will have private accounts where they can access their personalized career development plan. The technology solution is to be hosted in a secure and compliant infrastructure. Configurable online career planning and pathway systems (web-based software) with developmentally appropriate content for all employees.

Career management and program database, analytics, and reporting that includes.

Research-based career assessments measure interests, skills confidence, and work values.

Electronic portfolio and resume development tools. Individual learning plan development.

Integration solutions for content and data sources such as learning management systems, case management systems, localized occupational data, and career ladder information, and more.

Career guidance curriculum. Professional development for career counselors, and advisors.

Career program database management, analytics, and reporting and needs assessment for career programming. Upload deliverables to the Career Path Management Program SharePoint Website.

8. Comprehensive Web-Based Solution

6.9 Task 9: Technology Status Reports

A Contractor shall provide a Technology Status Report (Deliverable 9) to monitor user accounts for access, and report account status and issues, including log-in issues, site hits and timeliness of IT support (Technology Status Report).

DELIVERABLES:

9. Technology Status Report

7.0 DELIVERABLE TABLE

The table below reflects deliverables for tasking as described within the PWS:

CLIN/ SLIN

TASK #

& PWS

Section Del # Description QTY Delivery to

Delivery Method

Delivery Date

Base Period

Only

TASK 1

PWS

6.1 1

Kick-Off Meeting

1 COR/PM/CO

1(a)

Attendance

COR/PM/CO

TEAMS

Within 10 calendar days of award of Contract.

1(b)

Agenda

Email/WORD or PDF Format

NLT 3

Business

Days Prior to KO

Meeting

1(c)

Minutes

Email/WORD or PDF Format

NTL 5

Business

Days After

KO

Meeting

Base Period

Only

TASK 2

PWS

6.2

Contractor Project Management Plan

(CPMP)

1 Unit

COR/PM

Electronic format (i.e.

MS Format as required by COR)

Draft by Kick-Off Meeting

Final No later than

5 business days after Kick-Off meeting

CLIN/ SLIN

TASK #

& PWS

Section Del # Description QTY Delivery to

Delivery Method

Delivery Date

TASK 3

6.3

Phase 1 Occupation Series Documents

Occupations COR/PM

Electronic format

5th business day of each month

TASK 4

6.4

Project Status Reports 12 Units COR/PM

Electronic format (i.e.

MS Format as required by COR)

5th business day of each month

TASK 5

6.5

Phase 2 Occupation Series Documents 10 Units COR/PM

Electronic format

5th business day of each month

TASK 6

6.6

Consulting Meetings

Consulting Sessions as Required by

COR

As Directed by COR – Virtual (i.e

TEAMS)

28th of each month

TASK 7

6.7

Conversion of all Documents

Upon Completion of Document

Sets

As Directed by COR

28th of each

Task 8

PWS

6.8 8

Comprehensive Web-Based

Solutions 1 COR/PM As Directed by COR

As Directed by COR

Task 9

POW

6.9

Technology Status Report

Monthly

5 days after start of each

Formal Acceptance or Rejection of Deliverables: The Government will review each deliverable within five business days and provide comments. The Contractor shall have five business days to incorporate the Government’s comments and make appropriate revisions.

8. QUALITY CONTROL:

8.1 Contractor’s Quality Control Program: CPMP will develop and maintain an effective Internal Quality Control Program to ensure that services performed are in accordance with the

PWS.

8.2. Quality Assurance Surveillance Plan: The Contractor’s performance will be monitored using a formal QASP managed by CPMP. This plan will provide specific performance standards used for monitoring and measuring the Contractor’s performance. The PM/COR will perform three inspections of the services covered under the contract.

The PM/COR will certify receipt of services and/or goods and recommend acceptance of the services/deliverables. This process will be used for approval of payment for the Contractor’s invoices and will serve as the mechanism to document that the overall performance of the Contractor has been acceptable for the period covered by the invoice.

Performance Requirements Summary (PRS) The deliverables are shown below. The Performance Standard is defined as Work being completed within established timeframes.

Performance Indicator

Performance Standard

Minimum Acceptable Standard

Method of Surveillance

Frequency

PWS Ref: Complete 10 occupations to include career path guide, competency model and assessment

2 per month Weekly meeting held with Contractor

Weekly

PWS Ref: Provide consulting services for programs.

Create IDP template

Responding within 2 days of request for consulting services. IDP to be created within the first month.

Weekly meeting held with Contractor

Weekly

The Government will use the methods outlined in the QASP, below to perform surveillance of the Contractor performance:

METHODS OF SURVEILLANCE

Various methods exist to monitor performance. The COR shall use any or several of the surveillance methods listed below in the administration of this QASP.

1. 100% Inspection (evaluates all outcomes) - Each month, the COR shall review all the Contractor’s performance/generated documentation and document results accordingly. This assessment shall be placed in the COR’s eCOR file.

2. Random Sample - The COR shall review a random sampling of the Contractor’s performance/generated documentation and document your results accordingly. This assessment shall be placed in the COR’s eCOR file.

3. Validated Customer Complaint or Validated Below Average APL in a Specific Area - Each month, the COR shall review the Contractor’s performance/generated documentation corresponding to a validated customer complaint or validated inability to perform in accordance with the APL in a specific area and document your results accordingly. This assessment shall be placed in the COR’s eCOR file.

Requirement Performance

Standard

Surveillance Method Outcome

Incentive

DELIVERABLES

COMPLETION

STATUS

a. Notifies customer of potential problems 90% of the time.

100% Inspection of agreed upon deliverables per the approved schedule

Notification occurs within two business days of potential issue when known in advance or within 24 hours of urgent problems, where less than two business days exist

CPARS

performance rating

b. Submits Deliverables in accordance with the deliverable schedule within (+/-) five business days with no more than five incidents of performance slippage.

100% Inspection of deliverables

No more than five incidents of performance schedule slippage

CPARS

performance rating

WRITTEN

COMMUNICATION

Uses correct English grammar, punctuation, and spelling 95% of the time;

communicates information in a succinct and organized

Random Sampling

Written communication is consistently error-free and clear and concise so that the message is easily understood by others

CPARS

performance rating

Option Exercise manner, produces written information that is appropriate for the intended audience.

CUSTOMER

SUPPORT

Courteous and professional interactions to receive and fill task order deliverables and in providing order status.

Customer (VA) support satisfaction, having no more than 5 incidents of dissatisfaction.

Customer Feedback and Complaints based on interactions with the Contractor

Customer problems are resolved within the same business day; no more than 5 incidents spent by Government personnel in providing corrective feedback on unacceptable customer service/professionalism

CPARS

performance rating

Option Exercise

DOCUMENTING PERFORMANCE

Poor performance may result in the issuance of a Disciplinary Action In Accordance with Federal Acquisition Regulations (FAR). The Contractor’s performance on this TO will be reported to the Contractor Performance Assessment Reporting System (CPARS) on an annual basis. The CO and COR will make use of information, as well as any additional knowledge and information available to them with respect to the Contractor’s performance, to complete the

CPARS.

The Government will not pay for services that do not conform or do not meet performance standards or have not been properly rendered.

The Contractor will be given an opportunity to correct non-conforming services at no cost to the Government if the services are non-conforming or the contract requirement is unacceptable.

Acceptable Performance The Government shall document acceptable performance in accordance with the chart above. Any report may become a part of the supporting documentation for any contractual action.

Unacceptable Performance When unacceptable performance occurs, the COR shall inform the CO. This will always be in writing although when circumstances necessitate immediate verbal communication, that communication will be followed in writing. The COR shall document the discussion and place it in the COR file.

When the CO determines formal written communication is required, the COR shall prepare a Contract Discrepancy Report (CDR) and present it to the Contractor's program manager.

The Contractor shall acknowledge receipt of the CDR in writing to the CO. The CDR will state how long after receipt the Contractor must take corrective action. The CDR will also specify if the Contractor is required to prepare a corrective action plan to document how the Contractor shall correct the unacceptable performance and avoid a recurrence. The CO shall review the Contractor's corrective action plan to determine acceptability.

9. Government-Furnished Equipment (GFE)/Government-Furnished Information (GFI):

Not applicable.

10. Period of Performance: The period of performance shall be as follows:

See Table in Section B.1 Contract Administration Data.

11. Place of Performance: Work shall be performed at the Contractor’s site and through

TEAMS.

12. OBSERVANCE OF GOVERNMENT HOLIDAYS

Federal holidays set by law (USC Title 5 Section 6103). If any of the below falls on a Saturday, then Friday shall be observed as a holiday. Similarly, if one falls on a Sunday, then Monday shall be observed as a holiday. Federal Holidays include the following:

New Year's Day January 1 Martin Luther King's Birthday Third Monday in January Presidents’ Day Third Monday in February Memorial Day Last Monday in May Juneteenth June 19 Independence Day July 4 Labor Day First Monday in September Indigenous Peoples’ Day Second Monday in October Veterans Day November 11 Thanksgiving Fourth Thursday in November Christmas Day December 25

13. Type of Contract:

The Contract shall be Firm Fixed Price - FFP

14. Travel: No travel is anticipated for this effort.

No Travel is required for this effort.

15. MATERIAL OTHER DIRECT COSTS (ODCs) Not applicable

16. Changes to the PWS Any changes to this PWS shall be authorized and approved only through written correspondence from the Contracting Officer (CO) and modification to the Contract if applicable.

A copy of each change will be kept in a contract folder, along with all other products of the contract.

17. Security Requirements:

The Contractor will not use VHA-provided equipment, nor access the network. The C&A requirements do not apply, and that a Security Accreditation Package is not required.

18. SECTION 508 COMPLIANCE

a. NOTICE OF THE FEDERAL ACCESSIBILITY LAW AFFECTING ALL INFORMATION

AND COMMUNICATION TECHNOLOGY (ICT) PROCUREMENTS (SECTION 508)

On January 18, 2017, the Architectural and Transportation Barriers Compliance Board (Access Board) revised and updated, in a single rulemaking, standards for electronic and information technology developed, procured, maintained, or used by Federal agencies covered by Section 508 of the Rehabilitation Act of 1973, as well as our guidelines for telecommunications equipment and customer premises equipment covered by Section 255 of the Communications Act of 1934. The revisions and updates to the Section 508-based standards and Section 255-based guidelines are intended to ensure that information and communication technology (ICT) covered by the respective statutes is accessible to and usable by individuals with disabilities.

18.1 SECTION 508 – INFORMATION AND COMMUNICATION TECHNOLOGY (ICT)

STANDARDS

The Section 508 standards established by the Access Board are incorporated into, and made part of all VA orders, solicitations and purchase orders developed to procure ICT. These standards are found in their entirety at: https://www.access-board.gov/guidelines-and-standards/communications-and-it/about-the-ict-refresh/final-rule/text-of-the-standards-and-guidelines. A printed copy of the standards will be supplied upon request.

Federal agencies must comply with the updated Section 508 Standards beginning on January 18, 2018. The Final Rule as published in the Federal Register is available from the Access Board: https://www.access-board.gov/guidelines-and-standards/communications-and-it/about-the-ict-refresh/final-rule.

The Contractor shall comply with “508 Chapter 2: Scoping Requirements” for all electronic ICT and content delivered under this contract. Specifically, as appropriate for the technology and its functionality, the Contractor shall comply with the technical standards marked here:

https://www.access-board.gov/guidelines-and-standards/communications-and-it/about-the-ict-refresh/final-rule/text-of-the-standards-and-guidelines https://www.access-board.gov/guidelines-and-standards/communications-and-it/about-the-ict-refresh/final-rule/text-of-the-standards-and-guidelines https://www.access-board.gov/guidelines-and-standards/communications-and-it/about-the-ict-refresh/final-rule/text-of-the-standards-and-guidelines https://www.access-board.gov/guidelines-and-standards/communications-and-it/about-the-ict-refresh/final-rule https://www.access-board.gov/guidelines-and-standards/communications-and-it/about-the-ict-refresh/final-rule

E205 Electronic Content – (Accessibility Standard -WCAG 2.0 Level A and AA Guidelines)

E204 Functional Performance Criteria E206 Hardware Requirements E207 Software Requirements E208 Support Documentation and Services Requirements

18.2 COMPATIBILITY WITH ASSISTIVE TECHNOLOGY

The standards do not require installation of specific accessibility-related software or attachment of an assistive technology device. Section 508 requires that ICT be compatible with such software and devices so that ICT can be accessible to and usable by individuals using assistive technology, including but not limited to screen readers, screen magnifiers, and speech recognition software.

19. KEY PERSONNEL

Skilled experienced professional and/or technical personnel are essential for successful Contractor accomplishment of the work to be performed under this effort. These are defined as individuals crucial to the successful performance of the orders issued and the programs being supported by those orders and are those persons identified as key personnel in accordance with solicitation requirements. The Contractor agrees that the key personnel shall not be removed, diverted, or replaced from work without a minimum of 30-days prior notification to and approval by the CO. Contractor staff shall be fully qualified and have the level of experience necessary to accomplish the requirements of this PWS. Suitable replacements shall be provided for any replacements of Key Personnel with no less than equal or higher qualifications. For this requirement, all below personnel are Key Personnel.

The following Key Personnel are applicable to this requirement:

Program Manager

Work experience (including, but not limited to), acquisition lifecycle experience, program management experience, risk management experience, managing and evaluating organizational improvement initiatives, and In-depth knowledge of program management methodologies, tools, and best practices. Demonstrated experience in overseeing requirements development, program planning, and performance management.

Min Education

BA/BS degree

Min Years of Experience

5 Years

Senior Career Advisor/ Specialist

Work experience providing functional and technical direction in the design, development, and implementation of career path guides, competency models, assessments (hiring/development), development plans. Experience supporting Government in overall program management policies, plans, requirements, execution, control, and direction of the work and associated resources involved in providing career management. This includes program reviews requiring systematic ways of assessing the quality of current and future career management programs to determine ways to improve career development programs. This includes measuring

Min Education

BA/BS degree

Min Years of Experience

5 Years

Collins, Michael T.

What BS in? Business Related? Other?

Collins, Michael T.

This reads as requirements for performance. KP should list the minimal qualifications (experience, educations, certifications, etc) for the position - nothing else..

Collins, Michael T.

BS Degree in what.

success, outcomes, and improvement programs. In some instances, shall assist VHA in executing program operations to meet the previously established goals and objectives. In addition, shall provide input on the program evaluation and improvement of the organization and management of projects and programs to increase productivity/program performance. Shall also assist VHA in the identification of program resources and assist in the development of program reports. Shall have proven and extensive experience in a large-scale integrated career development program with substantive programs focused on Veterans’ health care and outreach, preferred.t

I/O Psychologist

Experience in Career Specialist field providing formal career assessment expertise specifically for career abilities, skills, and competencies for all VHA occupations.

Min Education

BA/BS degree Psychology Related Field or equivalent.

Min Years of Experience

2 Years

Substitution of Personnel: Any personnel the Contractor offers as substitutes shall have the ability and qualifications, including educations and experience, equal to or better than the key personnel whose biography was submitted with the successful proposal.

20. IT SECURITY

1. GENERAL

Contractors, Contractor personnel, subContractors, and subContractor personnel shall be subject to the same Federal laws, regulations, standards, and VA Directives and Handbooks as VA and VA personnel regarding information and information system security.

2. ACCESS TO VA INFORMATION AND VA INFORMATION SYSTEMS

a. A Contractor/subContractor shall request logical (technical) or physical access to VA information and VA information systems for their employees, subContractors, and affiliates only to the extent necessary to perform the services specified in the contract, agreement, or task order.

b. All Contractors, subContractors, and third-party servicers and associates working with VA information are subject to the same investigative requirements as those of VA appointees or employees who have access to the same types of information. The level and process of background security investigations for Contractors must be in accordance with VA Directive and Handbook 0710, Personnel Suitability and Security Program. The Office for Operations, Security, and Preparedness is responsible for these policies and procedures.

Is this more than one? Do Hours represent more than one?

BS in psychology? Seems a career psychologist would have more than a BA/BS.

c. Contract personnel who require access to national security programs must have a valid security clearance. National Industrial Security Program (NISP) was established by Executive Order 12829 to ensure that cleared U.S. defense industry contract personnel safeguard the classified information in their possession while performing work on contracts, programs, bids, or research and development efforts. The Department of Veterans Affairs does not have a Memorandum of Agreement with Defense Security Service (DSS). Verification of a Security Clearance must be processed through the Special Security Officer located in the Planning and National Security Service within the Office of Operations, Security, and Preparedness.

d. Custom software development and outsourced operations must be in the U.S.

to the maximum extent practical. If such services are proposed to be performed abroad and are not disallowed by other VA policy or mandates, the Contractor/subContractor must state where all non-U.S. services are provided and detail a security plan, deemed to be acceptable by VA, specifically to address mitigation of the resulting problems of communication, control, data protection, and so forth. Location within the U.S. may be an evaluation factor.

e. The Contractor or subContractor must notify the Contracting Officer immediately when an employee working on a VA system or with access to VA information is reassigned or leaves the Contractor or subContractor’s employ. The Contracting Officer must also be notified immediately by the Contractor or subContractor prior to an unfriendly termination.

3. VA INFORMATION CUSTODIAL LANGUAGE

a. Information made available to the Contractor or subContractor by VA for the performance or administration of this contract or information developed by the Contractor/ subContractor in performance or administration of the contract shall be used only for those purposes and shall not be used in any other way without the prior written agreement of the VA.

This clause expressly limits the Contractor/subContractor's rights to use data as described in Rights in Data- General, FAR 52.227-14(d) (1).

5. INFORMATION SYSTEM HOSTING, OPERATION, MAINTENANCE, OR USE

a. Bio-Medical devices and other equipment or systems containing media (hard drives, optical disks, etc.) with VA sensitive information must not be returned to the vendor at the end of lease, for trade-in, or other purposes. The options are:

(1) Vendor must accept the system without the drive.

(2) The VA’s initial medical device purchase includes a spare drive which must be installed in place of the original drive at time of turn-in; or

(3) The VA must reimburse the company for media at a reasonable open market replacement cost at time of purchase.

(4) Due to the highly specialized and sometimes proprietary hardware and software associated with medical equipment/systems, if it is not possible for the VA to retain the hard drive, then.

(a) The equipment vendor must have an existing BAA if the device being traded in has sensitive information stored on it and hard drive(s) from the system are being returned physically intact; and

(b) Any fixed hard drive on the device must be non-destructively sanitized to the greatest extent possible without negatively impacting system operation. Selective clearing down to patient data folder level is recommended using VA approved and validated overwriting technologies/methods/tools. Applicable media sanitization specifications need to be preapproved and described in the purchase order or contract.

(c) A statement needs to be signed by the Director (System Owner) that states that the drive could not be removed and that (a) and (b) controls above are in place and completed. The ISO needs to maintain the documentation.

6. SECURITY INCIDENT INVESTIGATION

a. The term “security incident” means an event that has, or could have, resulted in unauthorized access to, loss or damage to VA assets, or sensitive information, or an action that breaches VA security procedures. The Contractor/subContractor shall immediately notify the COTR and simultaneously, the designated ISO and Privacy Officer for the contract of any known or suspected security/privacy incidents, or any unauthorized disclosure of sensitive information, including that contained in system(s) to which the Contractor/subContractor.

has access.

7. LIQUIDATED DAMAGES FOR DATA BREACH

a. Consistent with the requirements of 38 U.S.C. §5725, a contract may require access to sensitive personal information. If so, the Contractor is liable to VA for liquidated damages in the event of a data breach or privacy incident involving any SPI the Contractor/subContractor processes or maintains under this contract.

b. Based on the determinations of the independent risk analysis; the Contractor shall be responsible for paying to the VA liquidated damages in the amount of $37.50 per affected individual to cover the cost of providing credit protection services to affected individuals consisting of the following:

(1) Notification.

(2) One year of credit monitoring services consisting of automatic daily monitoring of at least 3 relevant credit bureau reports.

(3) Data breach analysis.

(4) Fraud resolution services, including writing dispute letters, initiating fraud alerts and credit freezes, to assist affected individuals to bring matters to resolution.

(5) One year of identity theft insurance with $20,000.00 coverage at $0 deductible; and

(6) Necessary legal expenses the subjects may incur to repair falsified or damaged credit records, histories, or financial affairs.

9. TRAINING

a. All Contractor employees and subContractor employees requiring access to VA information and VA information systems shall complete the following before being granted access to VA information and its systems:

(1) Sign and acknowledge (either manually or electronically) understanding of and…