36C10E19Q0037_0001.docx

5. PROJECT NUMBER (if applicable)

CODE

7. ADMINISTERED BY

2. AMENDMENT/MODIFICATION NUMBER

CODE

6. ISSUED BY

8. NAME AND ADDRESS OF CONTRACTOR

4. REQUISITION/PURCHASE REQ. NUMBER

3. EFFECTIVE DATE

9A. AMENDMENT OF SOLICITATION NUMBER

9B. DATED

PAGE OF PAGES

10A. MODIFICATION

OF CONTRACT/ORDER NUMBER

10B. DATED

BPA NO.

1. CONTRACT ID CODE

FACILITY CODE

CODE

Offers must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended, by one of the following methods:

The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offers

E. IMPORTANT:

is extended,

(a) By completing Items 8 and 15, and returning __________ copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted; or (c) By separate letter or electronic communication which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR

ACKNOWLEDGMENT TO BE RECEIVED AT

THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY is not extended.

12. ACCOUNTING AND APPROPRIATION DATA

(REV. 11/2016)

is required to sign this document and return ___________ copies to the issuing office is not, A. THIS CHANGE ORDER IS ISSUED PURSUANT TO:

Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE CONTRACT ORDER NO. IN ITEM 10A.

15C. DATE SIGNED

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADM

INISTRATIVE CHANGES

SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(b).

RESULT IN REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by letter or electronic communication, provided each letter or electronic communication makes reference to the solicitation and this amendment, and is received prior to the opening hour and d ate specified.

C. THIS SUPPLEMENTAL AGREEMENT IS

ENTERED INTO

PURSUANT TO AUTHORITY OF:

D. OTHER

Contractor

16C. DATE SIGNED

14. DESCRIPTION OF AMENDMENT/MODIFICATION

16B. UNITED STATES OF AMERICA

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15A. NAME AND TITLE OF SIGNER

16A. NAME AND TITLE OF CONTRACTING OFFICER

15B. CONTRACTOR/OFFEROR

STANDARD FORM 3

PREVIOUS EDITION NOT USABLE

Prescribed by GSA - FAR (48 CFR) 53.243 (Type or print) (Type or print) (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

(Number, street, county, State and ZIP Code) (If other than Item 6) (Specify type of modification and authority) (such as changes in paying office, appropriation date, etc.)

(If required)

(SEE ITEM 11)

(SEE ITEM 13)

(X)

CHECK

ONE

13. THIS ITEM APPLIES ONLY TO

MODIFICATIONS OF CONTRACTS/ORDERS,

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

(Signature of person authorized to sign) (Signature of Contracting Officer)

VA

01-08-2019 00101 Department of Veterans Affairs Veterans Benefits Administration Office of Acquisition 1800 G. Street N.W.

Washington DC 20006 00101 Department of Veterans Affairs Veterans Benefits Administration Office of Acquisition 1800 G. Street N.W.

Washington DC 20006 To all Offerors/Bidders

36C10E19Q0037 01-08-2019

X

A, This amendment is written to add questions and answers from vendors pertaining to this specific solicitation.

B. The date and time set for receipt of proposals has not changed.

C. The offeror is required to acknowledge this amendment i n their offer or by separate letter that acknowledges receipt.

D. All other terms and conditions of this solicitation remain the same and unchanged.

Rebecca S. Quilhot Contracting Officer

VBA15L1-1020

Q.1 Considering that individuals who use Online classes or Distance Learning classes will be allowed tutoring, is it possible to offer them Live online tutoring using Audio, Video, Chatting, & Whiteboard? It would seem prudent that these individuals are familiar with such services using the Internet.

A.1 I would presume so however, not all students have their systems programmed and set up the same way so I can not give an accurate answer.

Q.2 Based on the multiple subjects that may be requested and for services to be offered Statewide, can online services be offered to participating Veterans?

A.2 Yes Q.3 Due to weather, commuting restrictions, or other physical barriers, it may be difficult for some Veterans to receive face to face tutoring. In such cases, can online services be approved?

A.3 Yes. However, some students will prefer face to face services. In those cases, we will ask up front for the face to face services and then if they cannot be provided, contracting will reach back out to the VRC to see if online tutoring services will be acceptable. In some cases, face to face is a necessity and if those services cannot be performed by the contractor, VA may have to reach out to another contractor to see if face to face services can be provided.

Q.4 Because services are needed on a statewide basis, can an option of online, face to face, or a hybrid of such services be used?

A.4 Yes however that will be up to the student and the VRC.

Q.5. We are a tutoring company with over 2,000,000 hours of face to face and online tutoring experience. If needed, we would be willing to do a live demo to show the benefits of the online option. Is that something you would entertain?

A.5 I don’t see where a live demo would be necessary.

Q.6 During the IDIQ, it was identified that this contract may be between $100,000 - $250,000. Is that still the case? If the contract is capped at 600 hours at this point, will there be an opportunity to expand the total hours if the services are being utilized by the Veterans and the initial funds allocated are used up yet there is still time left under the contract?

A.6 That will depend on how many contractors will be awarded under this IDIQ.

Q.7 If such services have been offered in the past, can you please share any such data? Total allocated, total paid out, # of hours used, etc.

A.7 Not at this point since we are still in an active contract.

Q.8 Is there a minimum anticipated amount of hours of tutoring?

A.8 No Q.9 Is there a minimum guarantee of hours to be billed?

A.9 No Q.10 Are there any demographics relating numbers of students to a particular county or geographical area?

A.10 This can vary depending strictly on the needs of a veteran.

Q.11 Are we able to bill in the event of a student no show?

A.11 No Q.12 Is there a requirement for encrypted transmission since no HIPAA or PII data will be transmitted? If so, what are the approved encryption systems?

A.12 No