NNG15SD34B-088.pdf

Lifecycle 18 Video Teleconferen'ce Equipment Control Number: TAC-18-50652

JUSTIFICATION AND APPROVAL FOR EXCEPTION TO FAIR OPPORTUNITY

1. Contracting Activity: Department of Veterans Affairs (VA) Office of Procurement Acquisition and Logistics Technology Acquisition Center-Austin 1701 Directors Blvd, Suite 600 Austin, Texas 78744

2. Description of Action: This proposed action is for the award of a firm-fixed-price delivery order issued under the National Aeronautics and Space Administration (NASA) Solutions for Enterprise-Wide Procurement (SEWP) V Governmentwide Acquisition Contract (GWAC) for the refresh of End of Life and End of Support Video Teleconferencing (VTC) equipment.

3. Description of Supplies or Services: VA Office of Information and Technology, Information Technology Operations, and Services has a requirement to refresh End of Life and End of Support VTC equipment across 148 VA locations. The Enterprise Video Teleconferencing Network (EVTN) infrastructure provides the capability to allow any video device in the VA network architecture to communicate with any other video device. The number of video devices and desktop client users has grown by ten percent in the last few fiscal years, supporting well more than one million video sessions annually. This proposed action includes the purchase of 605 hardware based endpoints and various support accessories to support modernization of existing video network systems. This initiative is one of the Secretary's on-going major initiatives to support access for care to our nation's Veterans. Some of the foundational elements of the .EVTN that support these endpoint devices include Cisco Unified Communications Manager, Video Communications Servers, and TelePresence Management Suite that provides detailed management, maintenance, and support of these video devices. These Cisco brand name systems will be covered under the VA Cisco Enterprise Support Agreement which also provides troubleshooting support, 8x5�Next Business Day (NBD) advanced hardware replacement option on hardware, and ongoing Cisco software operating system support. The 8x5xNBD advanced indicates that a technical support engineer is available 24x7, and advance hardware replacement is available eight hours per day (delivering the replacement hardware during normal business hours only), five days a week, with NBD delivery. Delivery of the Cisco devices shall be within 180 days after receipt of order. Upon delivery, equipment installed with media streaming and recording capabilities will incl.ude 12-months of remote maintenance.