3200052.pdf

STATE OF MICHIGAN PROCUREMENT

Department Technology, Management and Budget Central Procurement Services 320 S Walnut Street Lansing, MI 48933 P.O. Box 30026, Lansing, MI 48909

CONTRACT CHANGE NOTICE

Change Notice Number 42 to

Contract Number MA071B3200052C

C O

N

TR

AC

TO

R

NETSMART TECHNOLOGIES, INC.

3500 Sunrise Hwy

Great River NY 11739

Joseph McGovern

800-421-7503 jmcgovern@ntst.com

CV0002097

ST

AT

E

Pr og ra m

M an ag er

Various Various

C on tr ac t Ad m in is tr at or Angela Wright DTMB

517-899-4646

WrightA33@michigan.gov

CONTRACT SUMMARY

Electronic Medical Business Record System (EMBRS)

INITIAL EFFECTIVE DATE

December 18, 2012

INITIAL EXPIRATION DATE

December 17, 2017

INITIAL AVAILABLE OPTIONS

5 - 1 Year

EXPIRATION DATE BEFORE

December 17, 2026

PAYMENT TERMS

Net 45

DELIVERY TIMEFRAME

N/A

ALTERNATE PAYMENT OPTIONS

P-Card Direct Voucher (PRC) Other

EXTENDED PURCHASING

Yes No

MINIMUM DELIVERY REQUIREMENTS

N/A

DESCRIPTION OF CHANGE NOTICE

OPTION LENGTH OF OPTION

3 Years

EXTENSION LENGTH OF EXTENSION REVISED EXP. DATE

December 17, 2029

CURRENT VALUE

$62,102,183.94

VALUE OF CHANGE NOTICE

$9,926,437.31

ESTIMATED AGGREGATE CONTRACT VALUE

$72,028,621.25

DESCRIPTION

Please note the Program Manager or Contract Administrator may have changed, and are reflected on this Change Notice.

Effective June 17, 2026, this Contract is exercising the 3 option years and is increased by $9,926,437.31.

The total cost of services is $16,719,304.43 per the attached SOW, and will be funded via $6,792,867.12 existing Contract funds and these $9,926,437.31 added funds. The revised contract expiration date is December 17, 2029.

All other terms, conditions, specifications, and pricing remain the same. Per contractor and agency agreement, DTMB Central Procurement Services approval, and State Administrative Board approval on June 16, 2026.

CHANGE NOTICE NO. 42 TO CONTRACT NO. MA071B3200052C

Program Managers for

Multi-Agency and Statewide Contracts

AGENCY NAME PHONE EMAIL

MDHHS Sheryl Conway 517-335-2280 ConwayS@michigan.gov

DTMB Lina Alarie 517-881-1198 AlarieL1@michigan.gov

Michigan.gov/MiProcurement

Version AW 1 of 1

IT SOW CHANGE NOTICE

Project Title: Avatar Contract Extension

Contractor Name: Netsmart

Contract Number: MA071B3200052C

Agency Program Manager: Charlette Shaw Phone: 517-230-0357 Email:

ShawC6@michigan.gov

DTMB Program Manager: Lina Alarie Phone: 517-881-1198 Email:

AlarieL1@michigan.gov

Contractor Contact: Joseph McGover Phone: 800-421-7503 Email:

jmcgovern@ntst.com

1. SOW OBJECTIVE(S)/PURPOSE:

Extend the contract until 12/17/2029 using the provided pricing table within the contract from

CCN #37, .

*Total Change Notice Value:

$16,719,304.43

Central Procurement Services 320 S Walnut Street Lansing, MI 48933 P.O. Box 30026, Lansing, MI 48909

CONTRACT CHANGE NOTICE

Change Notice Number 41 to

Contract Number MA071B3200052C

C O

N

TR

AC

TO

R

NETSMART TECHNOLOGIES, INC.

3500 Sunrise Hwy

Great River NY 11739

Joseph McGovern

800-421-7503 jmcgovern@ntst.com

CV0002097

ST

AT

E

Pr og ra m

M an ag er

Various Various

C on tr ac t Ad m in is tr at or Angela Wright DTMB

517-899-4646

WrightA33@michigan.gov

CONTRACT SUMMARY

Electronic Medical Business Record System (EMBRS)

INITIAL EFFECTIVE DATE

December 18, 2012

INITIAL EXPIRATION DATE

December 17, 2017

INITIAL AVAILABLE OPTIONS

5 - 1 Year

EXPIRATION DATE BEFORE

December 17, 2026

PAYMENT TERMS

Net 45

DELIVERY TIMEFRAME

N/A

ALTERNATE PAYMENT OPTIONS

P-Card Direct Voucher (PRC) Other

EXTENDED PURCHASING

Yes No

MINIMUM DELIVERY REQUIREMENTS

N/A

DESCRIPTION OF CHANGE NOTICE

OPTION LENGTH OF OPTION EXTENSION LENGTH OF EXTENSION

REVISED EXP. DATE

CURRENT VALUE

$62,102,183.94

VALUE OF CHANGE NOTICE

$0.00

ESTIMATED AGGREGATE CONTRACT VALUE

$62,102,183.94

DESCRIPTION

Please note the Program Manager or Contract Administrator may have changed, and are reflected on this Change Notice.

Effective April 24, 2026 the parties add the two attached SOW using existing Contract funds. All other terms, conditions, specifications and pricing remain the same. Per contractor and agency agreement, and DTMB Central Procurement Services approval.

CHANGE NOTICE NO. 41 TO CONTRACT NO. MA071B3200052C

for

Multi-Agency and Statewide Contracts

AGENCY NAME PHONE EMAIL

MDHHS Charlette Shaw ShawC6@michigan.gov

Version AW 1 of 6

IT SOW CHANGE NOTICE

Project Title: Netsmart Avatar CareConnect

Contractor Name: Netsmart

Contract Number: MA071B3200052C

Contract Term: December 17, 2026

Requesting Agency: DHHS

Request Date: 03/09/2026

Completed by: Doug Alcott

Agency Program Manager: Charlette Shaw Phone: 517-230-0357 Email:

ShawC6@michigan.gov

DTMB Program Manager: Lina Alarie Phone: 517-881-1198 Email:

AlarieL1@michigan.gov

Contractor Contact: Joseph McGover Phone: 734-367-8400 Email:

jmcgovern@ntst.com

1. DEFINITIONS:

Term Definition

CareConnect A module within Avatar used for sending and receiving transactions from outside vendors.

2. BACKGROUND:

DHHS needs the ability to electronically submit lab orders through CareConnect interface with labs and have the ability to receive lab results from labs into Orders Console and CareRecord.

3. SOW OBJECTIVE(S)/PURPOSE:

Provide State Hospitals Center for Forensic Psych (CFP), Walter Reuther (WRPH), Walter Reuther Child & Adolescent (HPH), Caro (CPH), Kalamazoo (KPH) with the ability to electronically submit lab orders through CareConnect interface with Vibra Health Laboratory.

This SOW replaces in its entirety the SOW in CN 39.

Version AW 2 of 6

4. SOFTWARE: Software requirements are identified in the attached Business Specification Worksheet.

Version AW 3 of 6

5. DELIVERABLES and PRICING:

Milestone Event Associated Milestone Deliverable(s) Due Date Cost*

Project Planning Emails from Netsmart on activities and due dates

April 15 $0

Requirements and Design Validation

Confirm with Vibra all connection validations and testing

May 15 $0

Implementation of inbound and outbound feeds with VIBRA

Confirm with DHHS inbound and outbound lab feeds are working as required

July 30 $0

Postproduction Warranty

Standard contract terms Production + 90 calendar days $0

Total Implementation Fee –

$29,000.00

*Contractor will invoice upon State Acceptance of Deliverable.

Version AW 4 of 6

Software Pricing:

Qty Unit Annual Fee Term Fee

Aug 1, 2026- Dec 17, 2026*

CareConnect Lab Orders SaaS (Outbound) 1 Tiered Based on

Enterprise Named Users

$10,952.70 $1471.32

CareConnect Lab Orders SaaS (Inbound) 1 Tiered Based on

Enterprise Named Users

$10,952.70 $1471.32

Total $2,942.64

*Term and fee will be pro-rated upon State Acceptance to include any applicable Warranty Period and to be co-terminus with the MA.

Total SOW Amount:

$31,942.64

Version AW 5 of 6

Schedule A – Table 1 Business Specification Worksheet

REQUIREMENTS: Provide the business and technical specifications for the software within the Business Specifications Worksheet below.

The Business Specifications worksheet contains columns and is defined as follows:

Column A: Business Specification number.

Column B: Business Specification description.

Column C: Indicate how it will comply with the business Specification by selecting one of the following:

• Configuration – This capability can be met through Contractor-supported changes to existing settings and application options as part of the initial implementation at no additional cost (e.g., setting naming conventions, creating user-defined fields).

• Customizations to Software - The requirement can be met through Contractor modifying the underlying source code, which can be completed as part of the initial implementation.

NOTE: Configuration is referred to as a change to the Solution that must be completed by the Contractor prior to Go-Live but allows an IT or non-IT end user to maintain or modify thereafter (i.e. no source code or structural data model changes occurring).

Customization refers to a modification to the Solution's underlying source code, which can be completed as part of the initial implementation. All configuration changes or customization modifications made during the term of the contract must be forward-compatible with future releases and be fully supported by the awarded Contractor without additional costs.

Version AW 6 of 6

A B C

Business Specification

Number

Business Specification / Deliverables

C on fig ur at io n

C us to m iz at io n

1 Ability to electronically submit lab orders through CareConnect interface with the selected lab. • Ability to receive lab results from the selected lab into Orders Console and CareRecord. • Supported connection types are SOAP Web Services, SFTP, MLLP/TCP.

x

2 Connect CareRecord to NTST CareFabric for data submission through CareConnect. • Complete ISC Admin configuration within Orders Console.

x

3 Install, configure, and validate with Client, according to the testing plan, with the CareConnect solution for the vendor / solution as listed above in a Production or Live Environment • Coordinate and execute an onboarding or activation processes as mutually defined and agreed upon between Netsmart and the vendor / solution as identified above x

Version AW 1 of 7

IT SOW CHANGE NOTICE

Project Title: Avatar AWS cloud migration

Contractor Name: Netsmart

Contract Number: MA071B3200052C

Contract Term: December 17, 2026

Requesting Agency: DHHS

Request Date: 03/09/2026

Completed by: Doug Alcott

Agency Program Manager: Charlette Shaw Phone: 517-230-0357 Email:

ShawC6@michigan.gov

DTMB Program Manager: Lina Alarie Phone: 517-881-1198 Email:

AlarieL1@michigan.gov

Contractor Contact: Joseph McGover Phone: 800-421-7503 Email:

jmcgovern@ntst.com

1. DEFINITIONS:

Term Definition

AWS Amazon Web Services

Avatar Electronic Medical records (EMR) system for the state hospitals

NIAM Netsmart Identity and Access Management

PATO Provisional Authority to Operate

SSP System Security Plan

2. BACKGROUND:

Netsmart is moving all cloud servers to AWS. They will no longer provide Netsmart Plexus Cloud Data Centers and will use secure AWS Cloud Data Centers. Decommission of the Netsmart Plexus servers effective April 1, 2026. As such, we must begin the move of the lower and production environments to continue to utilize the Avatar Electronic Health Record (EHR) system.

Version AW 2 of 7

2.1 Current list of State Netsmart Solution’s, components and environment’s table.

Solution Component NIAM Enabled Live UAT Build SBOX myAvatarNX Avatar Client Funds Management System

Yes Yes Yes Yes Yes

Avatar Clinician Workstation Yes Yes Yes Yes Yes

Avatar electronic Signature Yes Yes Yes Yes Yes

Avatar eMAR Yes Yes Yes Yes Yes

Avatar Incident Tracking Yes Yes Yes Yes Yes

Avatar Order Entry Yes Yes Yes Yes Yes

Avatar PM Yes Yes Yes Yes Yes

Avatar State Forms Reporting Not Applicable Yes Yes Yes Yes myAvatar Technical

Avatar Data Warehouse/ODBC No(1) Yes Yes No No

Avatar Web Services Suite Not Applicable Yes Yes No No

Avatar HL7 Interface No(3) Yes No No No

CareConnect CareConnect Inbox Internal Users:

Yes thru Avatar;

External Users:

No

CareConnect Interfaces

CareConnect CCD Not Applicable Yes No No No

CareConnect HIE Connector No(3) Yes No No No

CareConnect Immunization No(3) Yes No No No

CareConnect Lab Orders No(3) Yes No No No

CareConnect Lab Results No(3) Yes No No No

CareConnect PDMP Interface No(3) Yes No No No

CareConnect Quality Measures No(3) Yes No No No

Version AW 3 of 7

CareConnect Referral Connector

No(3) Yes No No No

Solution Component NIAM Enabled Live UAT Build SBOX

CareConnect Reportable Labs

No(3) Yes No No No

CareConnect Secure Messaging

No(3) Yes No No No

CarePathways CarePathways Bright Futures Toolkit

OrderConnect OrderConnect No Yes No No No

OrderConnect EPCS Not Applicable Yes No No No

OrderConnect Inpatient Non- Prescribers

No Yes No No No

OrderConnect PDMP No Yes No No No

OrderConnect Prescribers

No Yes No No No

RxConnect RxConnect Yes thru Avatar Yes Yes No No

RxBrowser ADM Interface

No(3) Yes No No No

CarePOV CarePOV Bed Board No Yes Yes No No

CarePOV Medical Note

Yes thru Avatar Yes Yes No No myPOV Observer No Yes Yes No No

Version AW 4 of 7

3rd Party BD Pyxis Medbank Hardware

No(4) Yes No No No

BD Pyxis Software No(4) Yes No No No

BD Pyxis Medbank Pharmacy Integration

No(4) Yes No No No

Crystal Reports Developer's Version

No(2) Yes No No No

NDC Translator Annual

Not Applicable Yes No No No

Perceptive POS Scanning

Yes thru Avatar Yes Yes No No

Diagnosis Content on Demand

Not Applicable Yes Yes Yes Yes

Ultimedex Prescriber Not Applicable Yes Yes Yes Yes

Solution Component NIAM Enabled Live UAT Build SBOX

Wiley Libraries Suite Not Applicable Yes Yes Yes Yes

Micromedex Not Applicable Yes Yes No No

3. SOW OBJECTIVE(S)/PURPOSE:

All State Netsmart applications listed in the table above will be moved into the AWS environment. This environment will be more secure and scalable than the current Netsmart internal Plexus cloud.

4. MILESTONES, DELIVERABLES and PRICING:

Implementation Plan

Milestone Event Associated Milestone Deliverable(s) Milestone Date Implementation

Fee*

Version AW 5 of 7

Project Planning Emails from Netsmart on activities and due dates

On-going $0

Requirements and Design Validation, move lower environment to AWS cloud.

SSP effort for PATO, Networking connectivity adjustments for AWS, move lower environments to AWS cloud.

April 1, 2026 $0

Provision environments

User validation of lower environments, validation of user testing.

April 2 – April 29, 2026 $0

Network & Connectivity Enablement

Complete the remaining connectivity items required to enable Michigan DTMB access to Netsmart services in AWS

Confirm connectivity approach (VPN/MPLS/Direct Connect as applicable) and validate routing to Netsmart AWS address space. • Implement required static routes as applicable.

Source materials reference routes 100.64.80.0/21, 100.64.160.0/20 and a broader range 100.64.0.0/14; the confirmed route set will be documented in the migration runbook. • Update firewalls/allowlists based on Netsmart-provided endpoints and ports. • Validate connectivity for each environment prior to migration windows.

March 11, 2026

Non-Production Migration to

AWS

Migrate in-scope non-production environments (e.g., BUILD, SBOX, UAT) to AWS with planned downtime windows and

April 1, 2026

Version AW 6 of 7 coordinate post-migration validation

Pre-migration readiness check (connectivity, access, freeze window confirmation). • Execute non-production migration(s) to AWS. • Provide updated endpoints/hostnames/ports to support client testing and interface validation. • Support triage during the non-production validation window.

Integration, Interface, and Reporting Validation, Validation will focus on existing integration points and external connectivity used by Michigan DTMB.

Integration focus areas include: • ODBC • NIAM • Reports/widgets • Web Services • SFTP access • HL7 • Data Warehouse • Perceptive • RxConnect.

April 2-29, 2026

Production (LIVE) Migration to AWS

After non-production validation, execute the Production (LIVE) migration to AWS on the scheduled cutover date with planned downtime and post-cutover smoke testing

Finalize cutover runbook, downtime window, and rollback criteria. • Execute LIVE migration to AWS. • Coordinate immediate post-cutover smoke testing (authentication, core workflows, priority interfaces).

April 30, 2026

Version AW 7 of 7

Warranty Included in the cost of active solution.

Production(LIVE) + 90 calendar days

N/A

Monitoring, Stabilization, and Transition

Enable monitoring, provide stabilization support, and transition to steady-state operations.

Enable monitoring for environment health and key interfaces. • Operate incident management and escalation via Netsmart operations processes. • Conduct stabilization review and transition to steady-state support.

Ongoing Support Services

Total Implementation Fee

$None

*Contractor will invoice upon State Acceptance of Deliverable.

Total SOW Amount

$0.00

Central Procurement Services 320 S Walnut Street Lansing, MI 48933 P.O. Box 30026, Lansing, MI 48909

CONTRACT CHANGE NOTICE

Change Notice Number 40 to Contract Number MA071B3200052C

C O

N

TR

A C

TO

R

NETSMART TECHNOLOGIES, INC.

3500 Sunrise Hwy

Great River NY 11739

Joseph McGovern

800-421-7503 jmcgovern@ntst.com

CV0002097

ST

A

TE

Pr og ra m

M an ag er

Various Various

C on tr ac t A dm in is tr at or Angela Wright DTMB

517-899-4646

WrightA33@michigan.gov

CONTRACT SUMMARY

Electronic Medical Business Record System (EMBRS)

INITIAL EFFECTIVE DATE

December 18, 2012

INITIAL EXPIRATION DATE

December 17, 2017

INITIAL AVAILABLE OPTIONS

5 - 1 Year

EXPIRATION DATE

BEFORE

December 17, 2026

PAYMENT TERMS

Net 45

DELIVERY TIMEFRAME

N/A

ALTERNATE PAYMENT OPTIONS

P-Card Direct Voucher (PRC) Other

EXTENDED PURCHASING

Yes No

MINIMUM DELIVERY REQUIREMENTS

N/A

DESCRIPTION OF CHANGE NOTICE

OPTION LENGTH OF OPTION EXTENSION LENGTH OF EXTENSION

0 Years

REVISED EXP. DATE

CURRENT VALUE

$62,102,183.94

VALUE OF CHANGE NOTICE

$0.00

ESTIMATED AGGREGATE CONTRACT VALUE

$62,102,183.94

Please note the Program Manager or Contract Administrator may have changed, and are reflected on this Change Notice.

Effective March 1, 2026 the parties add the attached SOW using existing Contract funds.

The Contract Value amount is corrected to reflect the sum of all MA and CN's to date.

All other terms, conditions, specifications and pricing remain the same. Per contractor and agency agreement, and DTMB Central Procurement Services approval.

CHANGE NOTICE NO. 40 TO CONTRACT NO. MA071B3200052C

for

Multi-Agency and Statewide Contracts

AGENCY NAME PHONE EMAIL

MDHHS Charlette Shaw ShawC6@michigan.gov

Version 2021-1 1 of 4

STATEMENT OF WORK -

IT CHANGE NOTICE

Project Title:

DiningRD Interface Project

Period of Coverage:

2/15/2026 – 12/17/2026

Requesting Department:

MDHHS – State Hospitals Area

Date:

11/04/2025

Agency Program Manager:

Charlette Shaw

Phone:

248-735-6713

DTMB Program Manager:

Lina Alarie

Phone:

(517) 881-1198

BACKGROUND:

Contract 071B3200052 between the State of Michigan (SOM), through the Michigan Department of Health and Human Services (MDHHS or Agency) and Department of Technology, Management & Budget (DTMB) with Netsmart Technologies, Inc. (Vendor or Contractor) provides licensing, hosting, maintenance, and professional services for the Electronic Medical Business Record System (EMBRS) EMBRS uses the Vendor supported systems for the State operated inpatient psychiatric hospitals. The myAvatar Application manages electronic medical records, medical record billing and accounting, medication administration, court status, and Admission, Discharge, and Transfer (ADT) information for patients.

PROJECT OBJECTIVE:

Provide these State Hospitals: Caro (CPH) and Kalamazoo (KPH) with the ability to electronically update the DiningRD Food Service Software Application with ADT information from myAvatar.

DEFINITIONS:

CareRecord: Contractor’s core Electronic Health Record (EHR) platform.

myAvatar: Contractors specialized EHR module within CareRecord for behavioral health and addiction treatment services.

CareConnect: Contractor’s gateway, using APIs to connect and share health information programmatically.

SCOPE OF WORK:

Version 2021-1 2 of 4

Contractor will implement, configure, provide project management services, training and Support Services for CareRecord to interface with the DiningRD Food Service Software Application with ADT information using CareConnect.

Requirements:

1. Ability to interface CareRecord to DiningRD Software Application for ADT data synchronization through CareConnect.

2. ADT information to be transmitted using HL7 version 2.5.1 for the following ADT message types:

2.1. ADT-A01 – Patient Admit

2.2. ADT-A02 – Patient Transfer

2.3. ADT-A03 – Patient Discharge

2.4. ADT-A04 – Patient Registration

2.5. ADT-A08 – Patient Update

2.6. ADT-A11 – Cancel Admit

2.7. ADT-A13 – Cancel Discharge

3. All work by Netsmart will be conducted remotely

Deliverables:

One-time fee Deliverables listed here will be delivered to the State no later than Sept 30, 2026.

1. Training:

Contractor will provide remote webinar to train on CareRecord workflow and ongoing maintenance.

2. Provide project management services for CareRecord & Solution Configuration:

• Install, configure, and validate with Client, according to the testing plan, the

CareRecord interface with DiningRD Software Application to meet the requirements above in a Production or Live Environment.

• Coordinate and execute an onboarding or activation processes as mutually defined and agreed upon between Contractor and DiningRD Software Application.

Fees:

1. Upon State Acceptance of the implementation of the one-time fee Deliverables, Contractor will provide the annual subscription to CareConnect ADT Uni-directional Interface SaaS for the fee outlined in the Payment Schedule and will pro-rate the fee to be co-terminus with the MA.

Version 2021-1 3 of 4

PAYMENT SCHEDULE:

PROFESSIONAL SERVICE FEE:

Services

Product Unit Fees

Professional Services – myAvatar Project Management

Fixed Fee $2,200.00

Professional Services-CareConnect Implement/Configure 4 RSC

Fixed Fee $4,000.00

Sub-Total $6,200.00

RECURRING FEES:

Subscription

Product Term in months

Unit Annual Fees

CareConnect ADT Uni-directional Interface SaaS

12* 1 Tiered Based on

Enterprise Named Users

$10,952.30*

Sub-Total $10,952.30*

TOTAL SOW FEES: $17,152.30

*Term and fee will be pro-rated upon Acceptance to be co-terminus with the MA.

Payment Terms:

All payment for the products and/or services included in this SOW will be due according to the following payment schedule and terms. All recurring fees are subject to the annual increase set forth in the Agreement.

a. Professional Services will be invoiced upon State Acceptance.

b. Recurring Fees will be invoiced for year 1 upon State Acceptance of one-time fee deliverables and will be pro-rated to be co-terminus with the MA. Subsequent years will be due annually on the anniversary of the MA date.

Please note that the invoice shall be sent to dtmb-accounts-payable@michigan.gov.

mailto:dtmb-accounts-payable@michigan.gov

Version 2021-1 4 of 4

PROJECT CONTACTS:

The designated Agency Program Manager is:

Charlette Shaw Resource Support and Customer Service Manager State Hospital Administration Michigan Department of Health and Human Services Phone: 248-735-6713 Email: shawc6@michigan.gov

The designated DTMB Program Manager is:

Lina Alarie Michigan Department of Technology, Management and Budget, Agency Service Grand Tower Building, 9th Floor 235 S Grand Avenue Lansing, MI 48933 Phone:517-881-1198 Email:alariel1@michigan.gov

The designated Contract Administrator is:

Angela Wright Department of Technology Management and Budget (DTMB) Central Procurement Services Elliot – Larsen Building 320 S. Walnut Lansing, MI 48820 Phone: 517-899-4646 Email: wrighta33@michigan.gov mailto:shawc6@michigan.gov

320 S Walnut Street Lansing, MI 48933 P.O. Box 30026, Lansing, MI 48909

STATE OF MICHIGAN PROCUREMENT

Department Technology, Management and Budget Central Procurement Services

CONTRACT CHANGE NOTICE

CONTRACT SUMMARY

Electronic Medical Business Record System (EMBRS)

INITIAL EFFECTIVE DATE INITIAL EXPIRATION DATE INITIAL AVAILABLE OPTIONS EXPIRATION DATE

BEFORE

December 18, 2012 December 17, 2017 5 - 1 Year December 17, 2026

PAYMENT TERMS DELIVERY TIMEFRAME

ALTERNATE PAYMENT OPTIONS EXTENDED PURCHASING

MINIMUM DELIVERY REQUIREMENTS

N/A

P-Card Direct Voucher (PRC) Other Yes No

3500 Sunrise Hwy

Great River NY 11739

Joseph McGovern

800-421-7503 jmcgovern@ntst.com

CV0002097

NETSMART TECHNOLOGIES, INC.

C O

N

TR

A C

TO

R

Angela Wright

517-899-4646

DTMB

Various Various

WrightA33@michigan.gov

C on tr ac t A dm in is tr at or

Pr og ra m

M an ag er

ST

A

TE

N/ANet 45

Change Notice Number 39

Contract Number MA071B3200052C to

DESCRIPTION OF CHANGE NOTICE

OPTION EXTENSIONLENGTH OF OPTION LENGTH OF EXTENSION REVISED EXP. DATE

CURRENT VALUE VALUE OF CHANGE NOTICE ESTIMATED AGGREGATE CONTRACT VALUE

$61,160,366.94 $0.00 $61,160,366.94

Please note the Program Manager or Contract Administrator may have changed, and are reflected on this Change Notice.

Effective January 1, 2026 the parties add the attached SOWs using existing Contract funds.

The parties add the following language to the Contract:

"Accessibility Requirements. The State is required to comply with the Americans with Disabilities Act of 1990 (ADA) and has adopted standards and procedures regarding accessibility requirements for websites, applications, content, and electronic documents. Due to a change in the law, the State is required to comply with specific accessibility standards for websites, applications, content and documents. Starting 4/24/2026, throughout the Term, all websites, applications, software, content, and electronic documents, including but not limited to mobile applications, text, images, sounds, videos, controls, animations, links, and documents (including files in the following formats: PDF, word processing, presentation, and spreadsheet), created, provided, or made available by the Contractor under this Contract, must comply with WCAG 2.1 Level AA."

All other terms, conditions, specifications and pricing remain the same. Per contractor and agency agreement, and DTMB Central Procurement Services approval.

AGENCY NAME PHONE EMAIL

MDHHS Charlette Shaw 248-735-6713 ShawC6@michigan.gov

Program Managers for

Multi-Agency and Statewide Contracts

CHANGE NOTICE NO. 39 TO CONTRACT NO. MA071B3200052C

STATEMENT OF WORK -

IT CHANGE NOTICE

Project Title:

Netsmart Avatar CareConnect

Period of Coverage:

January 1, 2026 – December 17, Requesting Department:

Michigan Department of Health and Human Services

Date:

9/17/2026

Agency Program Manager:

Charlette Shaw

Phone:

248-735-6713

DTMB Program Manager:

Lina Alarie

Phone:

517-881-1198

Brief description of services to be provided:

BACKGROUND:

Contract 071B3200052 between the State of Michigan (SOM), through the Michigan Department of Health and Human Services (MDHHS or Agency) and Department of Technology, Management & Budget (DTMB) with Netsmart Technologies, Inc. (Vendor or Contractor) provides licensing, hosting, maintenance, and professional services for the Electronic Medical Business Record System (EMBRS)1. EMBRS uses the Vendor supported systems for the five State-operated MDHHS Behavioral Health hospitals. The myAvatar system manages electronic medical records, medical record billing and accounting, medication administration, and court status information for patients. RxConnect creates a closed-loop medication management system for the inpatient pharmacies – supporting the entire workflow from prescription to administration. The integrated EMBRS system provides a standardized, secure way for the hospitals to maintain and communicate patient information throughout the State.

PROJECT OBJECTIVE:

Provide State Hospitals Center for Forensic Psych (CFP), Walter Reuther (WRPH), Walter Reuther Child & Adolescent (HPH), Caro (CPH), Kalamazoo (KPH) with the ability to electronically submit lab orders through CareConnect interface with one or many new Labs providers.

Contractor will implement and configure the lab compendium within the CareConnect solution for the Professional Services Fee listed below. All orders will be placed within the myAvatar Orders Console and will pass through CareConnect to the lab.

Requirements

1. Ability to electronically submit lab orders through CareConnect interface with the selected lab. Supported connection types are SOAP Web Services, SFTP, MLLP/TCP.

2. Ability to connect CareRecord to NTST CareFabric for data submission through CareConnect. Contractor to complete Admin configuration within Orders Console.

3. Lab orders are transmitted using HL7 version 2.5.1.

Deliverables:

1. Contractor will implement, configure, and validate with Client, according to the testing plan, the CareConnect Lab Orders SaaS (Outbound) solution in a Production or Live Environment no later than 3 months from execution of this SOW.

2. 2.0 Contractor will coordinate and execute onboarding and activation processes as mutually defined and agreed upon between Netsmart and the State for the CareConnect Lab Orders SaaS (Outbound) solution no later than 3 months from execution of this SOW.

3. Contractor will provide the annual subscription to CareConnect Lab Orders SaaS (Outbound) for the fee outlined below and will pro-rate the fee to be co-terminus with the MA.

PAYMENT SCHEDULE:

Schedule 1 —Fees

PROFESSIONAL SERVICE FEE:

Services

Product Unit Fees

Professional Services - CareConnect Fixed Fee $40,000.00

Sub-Total $40 000.00

RECURRING FEES:

Subscription

Product Term in months

Unit Annual Fees

CareConnect Lab Orders SaaS (Outbound)

12* 1 Tiered Based on

Enterprise Named Users

$10,952.70*

Sub-Total $10,952.70*

*Term and fee will be pro-rated upon Acceptance to be co-terminus with the MA.

Payment Terms:

All payment for the products and/or services included in this quote will be due according to the following payment schedule and terms. All recurring fees are subject to the annual increase set forth in the Agreement.

1. Professional Services will be invoiced upon State Acceptance.

2. Recurring Fees will be invoiced for year 1 upon State Acceptance and will be pro-rated to be co-terminus with the MA. Subsequent years will be due annually on the anniversary of the MA date.

PROJECT CONTACTS:

The designated Agency Program Manager is:

Charlette Shaw Resource Support and Customer Service Manager State Hospital Administration Michigan Department of Health and Human Services

Michigan Department of Technology, Management and Budget, Agency Service Grand Tower Building, 9th Floor 235 S Grand Avenue Lansing, MI 48933

Central Procurement Services Elliot – Larsen Building 320 S. Walnut Lansing, MI 48820 Phone: 517-899-4646Email: wrighta33@michigan.gov

STATEMENT OF WORK -

IT CHANGE NOTICE

Project Title:

Netsmart Avatar

Period of Coverage:

January 1, 2026 – December 17, Requesting Department:

Michigan Department of Health and Human Services

Date:

9/16/2025

Agency Program Manager:

Charlette Shaw

Phone:

248-735-6713

DTMB Program Manager:

Lina Alarie

Phone:

517-881-1198

Brief description of services to be provided:

BACKGROUND:

Contract 071B3200052 between the State of Michigan (SOM), through the Michigan Department of Health and Human Services (MDHHS or Agency) and Department of Technology, Management & Budget (DTMB) with Netsmart Technologies, Inc. (Vendor or Contractor) provides licensing, hosting, maintenance, and professional services for the Electronic Medical Business Record System (EMBRS)1. EMBRS uses the Vendor supported systems for the five State-operated MDHHS Behavioral Health hospitals. The myAvatar system manages electronic medical records, medical record billing and accounting, medication administration, and court status information for patients. RxConnect creates a closed-loop medication management system for the inpatient pharmacies – supporting the entire workflow from prescription to administration. The integrated EMBRS system

Provide State Hospitals Center for Forensic Psych (CFP), Walter Reuther (WRPH), Walter Reuther Child & Adolescence (HPH), Caro (CPH), Kalamazoo (KPH) with the following enhancements (Avatar MiLogin connection through NIAM credential migration model).

Implement the MiLogin interface, which is the SOM standard for application access management, for the Avatar application. MiLogin will be interfacing with the Netsmart

NIAM Avatar Identity and Access Management (NIAM) interface for all use access management.

Deliverables:

One-time fee deliverables will be delivered to the State no later than April 30, 2026.

1. Contractor will configure and Setup SAML 2.0 Integration between NIAM and the MICHIGAN DTMB provided IdP.

2. Contractor will advise MICHIGAN DTMB IT resource on the configuration of two SAML Applications in Azure AD: NIAM PROD and NIAM UAT. This includes configuration of required claims attributes, assignment of users, and exchange of required metadata and certificates.

3. Contractor will configure the NIAM PROD and NIAM UAT integrations with the respective SAML Applications.

4. Contractor will collaborate with MICHIGAN DTMB IT resource to complete and validate configuration as well as verify login to both NIAM environments.

5. Contractor will configure Netsmart solutions for OIDC integration with NIAM.

6. Contractor will configure the OpenID Connect settings for each Netsmart solution and environment to be integrated with NIAM.

7. Contractor will assign these applications to the associated Groups provided by

MICHIGAN DTMB and passed via SAML Groups Claim.

8. Contractor will configure the Netsmart applications with their assigned OIDC credentials and other required settings according to a mutually schedule for deployment in each application and environment.

9. Contractor will provide MICHIGAN DTMB a user import tool in each Care Record environment to enable users for NIAM once configured.

10. Contractor will validate each of the above steps and test in a nonproduction environment with a select set of users prior to configuration in production.

11. Contractor will work with MICHIGAN DTMB to ensure non-production environments are tested and address issues that may arise from the testing.

12. Contractor will also support the configuration in production to ensure a successful live including validation of successful login prior to import of user configuration changes to enable NIAM.

Recurring fee deliverables:

1. Contractor will provide Plexus Cloud Hosting - Avatar Identity and Access Management (NIAM) Federated Model for the fee outlined below and will pro-rate the fee to be co-terminus with the MA.

PAYMENT SCHEDULE:

ONE-TIME Fees Product Pay Term Qty Unit Fees Avatar NIAM Credential Migration Federated Model

Hosting Set-Up

Fee 2296 Named

User(S) $1,148.00

Hosting Setup Fee - Avatar NIAM Federated Model

Hosting Set-Up

Fee 1 Each $20,000.00

Professional Services - Avatar Services 1 Fixed Fee $30,000.00 Professional Services - Avatar PM Services 1 Fixed Fee $6,000.00

Sub-Total

$57 148.00

RECURRING Fees Product Pay Term Term months Qty Unit Annual

Fees Plexus Cloud Hosting - Avatar Identity and Access Management (NIAM) Federated Model

Hosting 12* 2296 Named User(S) $30,307.20*

Sub-Total $30,307.20*

*Term and fee will be pro-rated upon Acceptance to be co-terminus with the MA.

Payment Terms:

All payment for the products and/or services included on this quote will be due according to the following payment schedule and terms. All recurring fees are subject to the annual increase set forth in the Agreement.

1. Professional Services and Hosting Set-Up fees will be invoiced upon State Acceptance.

2. Recurring Fees will be invoiced for year 1 State Acceptance and will be pro-rated upon to be co-terminus with the MA. Subsequent years will be due annually on the anniversary of the MA date.

The designated Program Manager is:

Charlette Shaw Resource Support and Customer Service Manager State Hospital Administration Michigan Department of Health and Human Services

Michigan Department of Technology, Management and Budget, Agency Service Grand Tower Building, 9th Floor 235 S Grand Avenue Lansing, MI 48933

Central Procurement Services Elliot – Larsen Building 320 S. Walnut Lansing, MI 48820 Phone: 517-899-4646 Email: wrighta33@michigan.gov

STATE OF MICHIGAN

ENTERPRISE PROCUREMENT

Department of Technology, Management, and Budget 320 S. Walnut Street 2nd Floor Lansing, MI 48933

P.O. BOX 30026 LANSING, MICHIGAN 48909

CONTRACT CHANGE NOTICE

CONTRACT SUMMARY

Electronic Medical Business Record System (EMBRS)

INITIAL EFFECTIVE DATE INITIAL EXPIRATION DATE INITIAL AVAILABLE OPTIONS EXPIRATION DATE

BEFORE

December 18, 2012 December 17, 2017 5 - 12 Months December 17, 2024

PAYMENT TERMS DELIVERY TIMEFRAME

ALTERNATE PAYMENT OPTIONS EXTENDED PURCHASING

MINIMUM DELIVERY REQUIREMENTS

P-Card Direct Voucher (PRC) Other Yes No

3500 Sunrise Hwy

Great River NY 11739

Joseph McGovern

800-421-7503 jmcgovern@ntst.com

CV0002097

NETSMART TECHNOLOGIES, INC.

C O

N

TR

A C

TO

R

Mecca Martin

5172305694

DTMB

Various Various

MartinM42@michigan.gov

C ontract

A dm inistrator Program M anagerSTA

TE

Change Notice Number 38

Contract Number MA071B3200052C to

DESCRIPTION OF CHANGE NOTICE

OPTION EXTENSIONLENGTH OF OPTION LENGTH OF EXTENSION REVISED EXP. DATE

CURRENT VALUE VALUE OF CHANGE NOTICE ESTIMATED AGGREGATE CONTRACT VALUE

$61,144,366.94 $16,000.00 $61,160,366.94

DESCRIPTION

Effective 9/10/24, this Contract is increased by $16,000 for MDHHS to services detailed in the attached statement of work. The DTMB Program Manager has been updated to: Lina Alarie. All other terms, conditions, specifications, and pricing remain the same. Available Ad Board funds after this change notice is $233,999.99

MDHHS Sheryl Conway 517-335-2280 ConwayS@michigan.gov

DTMB Lina Alarie 517-881-1198 AlarieL1@michigan.gov

Program Managers for

CHANGE NOTICE NO. 38 TO CONTRACT NO. MA071B3200052C

STATEMENT OF WORK -

IT CHANGE NOTICE

Project Title:

Netsmart – Avatar

Period of Coverage:

December 18,2024 – December 17, 2026

Requesting Department:

Michigan Department of Health and Human Services

Date:

June 20,2024

Agency Project Manager:

Sheryl Conway

Phone:

517-230-0357

DTMB Project Manager:

Lina Alarie

Phone:

517-881-1198

Brief description of services to be provided:

BACKGROUND:

Contract 071B3200052 between the State of Michigan (SOM), through the Michigan Department of Health and Human Services (MDHHS or Agency) and Department of Technology, Management & Budget (DTMB) with Netsmart Technologies, Inc. (Vendor or Contractor) provides licensing, hosting, maintenance, and professional services for the Electronic Medical Business Record System (EMBRS)1. EMBRS uses the Vendor supported systems for the five State-operated MDHHS Behavioral Health hospitals. The myAvatar system manages electronic medical records, medical record billing and accounting, medication administration, and court status information for patients. RxConnect creates a closed-loop medication management system for the inpatient pharmacies – supporting the entire workflow from prescription to administration. The integrated EMBRS system

These enhancements will require the creation of another screen to be used for the Med D 835 Processing Address Duplicate and/or Non- Matching Prescription Numbers.

Netsmart will make requested modifications to the specified software under terms defined in the Agreement.

The following changes will be made to the remittance process for Medicare Part D:

1. The system will take into consideration claim/service date (loop 2110 if present else from loop 2100) in situations where the same Rx# is assigned to more than one client with the expectation being that only one client will have a charge on file for that date and Rx#.

2. The system will be updated to account for the change in patient control number introduced by SS&C Health.

ACCEPTANCE CRITERIA: Acceptance criteria as defined in Contract NO. 071B3200052.

PROJECT CONTROL AND REPORTS:

A bi-weekly progress report must be submitted to the Agency and DTMB Project Managers throughout the life of this project. Each bi-weekly progress report must contain the following:

1. Accomplishments: Indicate what was worked on and what was completed during the current reporting period.

Attachment 1 – Payment Schedule

This quote sets forth the terms and conditions for the licenses, solutions, hardware, and services provided by Netsmart the Client and is subject to and incorporates the terms of the Master Agreement dated 12-20-2012 (the Agreement).

Payment will be disbursed upon completion of the software modification. DTMB will pay the Vendor upon receipt of properly completed invoices which shall be submitted to the billing address on the State issued purchase order not more often than monthly. All invoices should reflect actual work completed by payment date and must be approved by the Agency and DTMB Project Manager prior to payment. DTMB will coordinate obtaining approvals. The invoices shall document to the State’s satisfaction.

• Project name

• Category of work performed (maintenance and operations, support and/or enhancements

• A description of the work performed,

• The timeframe when the work was performed,

• The purchase order number,

• An invoice number,

• The invoice date, and

• The amount to be paid.

Payment shall be considered timely if made by the DTMB within 45 days after receipt of properly completed invoices.

The designated Business Owner is:

Sheryl Conway Michigan Department of Health and Human Services State Hospital Administration Elliot Larsen Building 316 S. Walnut St.

Lansing, MI 48933 Phone: 517-230-0357 Email: conways@michigan.gov

Michigan Department of Technology, Management and Budget, Agency Service Grand Tower Building, 9th Floor 235 S Grand Avenue Lansing, MI 48933

Mecca Martin Department of Technology Management and Budget (DTMB) Central Procurement Services Elliot – Larsen Building 320 S. Walnut Lansing, MI 48820 Phone: 517-230-5694 Email: martinm42@michigan.gov

ENTERPRISE PROCUREMENT

Department of Technology, Management, and Budget 320 S. Walnut Street 2nd Floor Lansing, MI 48933

P.O. BOX 30026 LANSING, MICHIGAN 48909

CONTRACT CHANGE NOTICE

CONTRACT SUMMARY

Electronic Medical Business Record System (EMBRS)

INITIAL EFFECTIVE DATE INITIAL EXPIRATION DATE INITIAL AVAILABLE OPTIONS EXPIRATION DATE

BEFORE

December 18, 2012 December 17, 2017 5 Months December 17, 2024

PAYMENT TERMS DELIVERY TIMEFRAME

ALTERNATE PAYMENT OPTIONS EXTENDED PURCHASING

MINIMUM DELIVERY REQUIREMENTS

N/A

P-Card Direct Voucher (PRC) Other Yes No

3500 Sunrise Hwy

Great River NY 11739

Joseph McGovern

800-421-7503 jmcgovern@ntst.com

CV0002097

NETSMART TECHNOLOGIES, INC.

C O

N

TR

A C

TO

R

Mecca Martin

(517) 230-5694

DTMB

Various Various

MartinM42@michigan.gov

C ontract

A dm inistrator Program M anagerSTA

TE

N/ANet 45

Change Notice Number 37

Contract Number MA071B3200052C to

DESCRIPTION OF CHANGE NOTICE

OPTION EXTENSIONLENGTH OF OPTION LENGTH OF EXTENSION REVISED EXP. DATE

CURRENT VALUE VALUE OF CHANGE NOTICE ESTIMATED AGGREGATE CONTRACT VALUE

2 Years December 17, 2026

$52,034,648.52 $9,861,395.42 $61,896,043.94

DESCRIPTION

Effective 12/18/2024, this Contract is extended 2 years, with (3) 1-Year Options and is increased by $9,861,395.42 for continued support, maintenance, hosting, training and provide future enhancement as requested by the State of Michigan. The revised contract expiration date is 12/17/2026.

All other terms, conditions, specifications, and pricing remain the same. Per contractor and agency agreement, DTMB Central Procurement Services approval, and State Administrative Board approval on 8/20/2024.

MDHHS Sheryl Conway ConwayS@michigan.gov

DTMB Soopriya Razdan RazdanS@michigan.gov

Program Managers for

CHANGE NOTICE NO. 37 TO CONTRACT NO. MA071B3200052C

Version 2021-1 1 of 8

STATEMENT OF WORK -

IT CHANGE NOTICE

Project Title:

Netsmart Technologies, Inc – Electronic Medical Business Record System (EMBRS)/ Avatar – 2-year contract extension that includes (3) – 1 Year Options

Period of Coverage:

December 18, 2024 – December 17, 2026

Requesting Department:

Michigan Department of Health and Human Services

Date:

May 2, 2024

Agency Project Manager:

Sheryl Conway

Phone:

517-230-0357

DTMB Project Manager:

Soopriya Razdan

517-219-2766

Department of Health and Human Services (MDHHS or Agency) and Department of Technology, Management & Budget (DTMB) with Netsmart Technologies, Inc. (Vendor or Contractor) provides licensing, hosting, maintenance, and professional services for the Electronic Medical Business Record System (EMBRS)1. EMBRS uses the Vendor supported systems for the five State-operated MDHHS Behavioral Health hospitals. The myAvatar system manages electronic medical records, medical record billing and accounting, medication administration, and court status information for patients. RxConnect creates a closed-loop medication management system for the inpatient pharmacies – supporting the entire workflow from prescription to administration. The integrated EMBRS system

The objective of this contract extension is to provide continued support, maintenance, hosting, training and provide future enhancement as requested by the State of Michigan.

The Contractor will provide continued support, maintenance, hosting, training, and future enhancements of all systems listed below in the Scope of Work for 24 months beginning December 18, 2024, through December 17, 2026. This extension includes (3) 1-Year Options.

Version 2021-1 2 of 8

A. Existing Scope

Continued annual support, maintenance, and hosting, of the following existing systems:

1. MyAvatar

Using the following components, myAvatar is the electronic health records for medical, billing, reporting and medication administration that Netsmart hosts.

i. myAvatar Clinician Workstation (CWS) (Maintenance)

ii. myAvatar Electronic Medication Administration Record (eMAR) (Maintenance)

iii. myAvatar Hosted System

iv. myAvatar Order Entry (OE) (Maintenance)

v. myAvatar Practice Management (PM) (Maintenance)

vi. Annual Maintenance Fees – MyAvatar

2. RxConnect

The RxConnect components electronically manage and support all inpatient pharmacy functions via a closed loop medication management system.

i. RxConnect Micromedex (Subscription)

ii. Rx-RxConnect Maintenance

iii. RxConnect Browser (Maintenance)

iv. RxConnect Hosting Fees

v. NDC Translator Annual Subscription

3. Connections and Interfaces

Components to connect to the State’s lab systems:

i. CareConnect Interface (Maintenance)

4. Reporting and Analysis Tools

Components to provide support, monitoring and control functions:

i. Crystal Reports Developer Version (Maintenance)

ii. Diagnosis Content on Demand Subscription

iii. Plexus Application Management Services (PAMS)

iv. myAvatar State Forms Reporting (Maintenance)

Version 2021-1 3 of 8

5. Automated Dispensing Machines (ADM)

ADM at the five (5) State-operated MDHHS Behavioral Health hospitals.

ADM’s provide security for restricted medicines, temperature control as required, and facilitate the distribution and monitoring of medication.

6. OrderConnect

OrderConnect is an outpatient, web-based electronic prescribing (e-prescribing) and medication management application. It allows providers to prescribe medications electronically, review medication history, order lab tests and receive results. OrderConnect is fully integrated with Netsmart electronic health records (myAvatar).

7. AMS

Netsmart provides clients access to a virtual team of application specialists with unique clinical and billing knowledge of Netsmart EHRs and reporting solutions. This virtual team can also support other EHR solutions and applications (database, web, Microsoft®, etc.). This service allows clients to focus on the functional use of the critical EHR technology investment without the ongoing need to hire, train and retain scarce talent.

8. AMA/CPT Code license

The American Medical Association (AMA) is now requiring organizations to license CPT codes from their EHR vendor and Netsmart has become an AMA authorized distributor. (The AMA will no longer work directly with providers.)

The deadline for establishing an active 2024 license is December 18, 2024 – December 17, 2026. Please note: the AMA CPT Code fees will vary when onboarding additional staff.

9. BD Pyxis Medbank Tower Main

BD Pyxis Medbank CR station hardware, services licenses, solutions provided by Netsmart for the Behavioral health hospitals (CFP, Caro, Kalamazoo, Walter Reuther, and Hawthorne).

TASKS:

Version 2021-1 4 of 8

Technical support is required to assist with the following tasks: Contractor will complete the following tasks and deliverables. This work consists of, but is not limited to the following components:

A. Scope

1. Maintenance for Existing Systems and the Enhancements

Maintenance, Support, Operations: Including but not limited to monitoring of system operations, providing client support, performing incident management, performing problem management, correcting data that end users cannot, assessment of new project proposals and ideas, required upgrades, periodic baseline data updates, defect and bug fixes, routine application updates, help desk and technical support, and maintain the security as set forth in the contract.

v. Corrections, changes or workarounds for any defects, errors, or malfunctions in the software.

vi. Adaptive and preventative maintenance.

vii. Performance maintenance needs.

viii. An agreement to provide an annual renewable software subscription to include future upgrades (both major and minor revisions of the application) and ongoing vendor product support.

2. Support

i. Help Desk

ii. Technical

3. Training and Documentation

i. Training for myAvatar and RxConnect via a bucket of hours.

ii. Documentation updates

4. Automated Dispensing Machines

i. Continued support

DELIVERABLES:

Deliverables will not be considered complete until the Agency Project Manager has formally accepted them.

A. Future Enhancements

Future Enhancements: Using future enhancements on this Contract will be defined and described in detail in separate Statements of Work. Contractor will not be obliged or authorized to commence any work to implement a Statement of Work until authorized via a purchase order issued against this Contract.

Version 2021-1 5 of 8

i. This is the new language approved for all DHHHS contracts moving forward.

Application adjustments and new development

ii. Interoperability development with other applications as needed.

iii. System interface adjustments and new interfaces

iv. Future enhancement processes and solutions

ACCEPTANCE CRITERIA:

Acceptance criteria as defined in Contract NO. 071B3200052.

Version 2021-1 6 of 8

The designated Contractor Program Manager is:

Joseph McGovern Netsmart Technologies, Inc.

3500 Sunrise Hwy.

Great River, NY 11739 800-421-7503 JMcGovern@ntst.com

The designated Business Owner:

Sheryl Conway Department of Health & Human Services State Hospital Capital Commons Center 4th Floor.

400 Pine St Lansing, MI. 48820 mailto:JMcGovern@ntst.com

Version 2021-1 7 of 8

Phone Number: 517-230-0357 Email address: conways@michigan.gov

Soopriya Razdan

Michigan Department of Technology, Management and Budget, Agency Service

Grand Tower Building, 9th Floor 235 S Grand Avenue Lansing, MI 48933 Phone:517-219-2766 Email address: razdans@michigan.gov

Department of Technology Management and Budget (DTMB) Central Procurement Services Elliot – Larsen Building 320S Walnut Lansing, MI 48820 517-230-5694 Email address: martinm42@michigan.gov

Payment will be made on an annual basis. DTMB will pay the Vendor upon receipt of properly completed invoices which shall be submitted to the billing address on the State issues purchase order not more often than monthly. All invoices should reflect actual work completed by payment date and must be approved by the Agency and DTMB Project Manager prior to payment. DTMB will coordinate obtaining approvals.

The invoices shall document to the State’s satisfaction.

• Project name

•…