3.Performance Work Statement - Cybersecurity Symposium-FINAL.docx

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PERFORMANCE WORK STATEMENT (PWS)

FOR

GLOBAL MARITIME TRANSPORTATION SYSTEM CYBERSECURITY SYMPOSIUM

<Contracting Officer enter final date solicitation is released>

1.0 GENERAL

1.1 BACKGROUND

The Marine Transportation System (MTS) Cybersecurity Symposium provides opportunities for international Government collaboration to protect the MTS and build strong cyber resiliency by focusing on information sharing capabilities, assessing the current risk environment, establishing best practices within maritime cyber risk management, and developing universal frameworks, guidance/policies now, and in the future.

The USCG vision is to foster cross border relationships between international governing bodies to globally strengthen cyber resiliency against threats to the Marine Transportation System. A list of 21 international partners and International Maritime Organizations (IMOs) have been invited to support this vision of building cross border relatioships.

1.2 SCOPE

In an effort to gain the highest level of participation and provide the ideal environment to produce valuable outputs, the 2022 International MTS Cybersecurity Symposium is intended to take place in-person May 10-12, 2022. The desired location is Long Beach, CA and livestreaming is being sought to accommodate expected COVID-19 travel restrictions.

1.3 OBJECTIVE

The USCG requires a venue with an open floor layout for up to 300 level guests. The venue shall be conducive for guest to view presentations/speakers while seated banquet style. The venue shall be able to support the hosting of speakers, presentations, panel discussions, and group discussions. All guests shall have an adequate view of the main presentation area or shall have direct view of screens located on the sides of the venue/presentation area. The venue shall have limited outside noise or interference. The venue shall be equipped or have the option to be equipped with speakers, microphones, projectors, projector screens, highspeed internet, and audio/video recording capabilities. The decor and condition of the venue shall be adequate to support attendance from Cabinet-level leaders.

1.4 APPLICABLE DOCUMENTS

1.4.1 Compliance Documents

The following documents provide specifications, standards, or guidelines that must be complied with in order to meet the requirements of this contract:

N/A

1.4.2 Reference Documents

The following documents may be helpful to the Venue in performing the work described in this document:

Project Management Plan

1.5 PERFORMANCE REQUIREMENTS SUMMARY.

This contract includes a Performance Requirements Summary (PRS) at PWS 7.0. The PRS plays an integral role in the administration of the contract. In addition to any applicable inspection clauses or other related terms and conditions contained in the contract, the PRS shall serve as a primary tool for inspection and acceptance of services as facilitated by the Contracting Officer’s Representative (COR). Evaluation of the Venue’s overall performance shall be in accordance with the performance standards set forth in the PRS, and will be conducted by the COR. The PRS constitutes a material aspect of the contract and will not be changed or otherwise modified without prior written approval of the Contracting Officer.

2.0 SPECIFIC REQUIREMENTS/TASKS

2.1 TASK ONE. Venue

2.1.1 Venue shall be within 5 miles of the Port of Long Beach.

2.1.2 The venue shall have open floor configuration with a capacity of banquet style seating for up to 300 guests with applicable social distancing per the state of California’s guidelines.

2.1.3 The venue shall have available parking spots or have public parking located within walking distance. Venue shall provide 1-2 reserved parking spaces for VIPS.

2.1.4 The venue will provide, at no charge, a reasonable amount of meeting equipment (for example, chairs, tables, chalk or whiteboards, etc.). These complimentary arrangements do not include special setups or extraordinary formats that would deplete the venue’s present in-house equipment to the point of requiring rental of an additional supply to accommodate United States Coast Guard’s needs. If such special setups or extraordinary formats are requested, the venue will present United States Coast Guard with two (2) alternatives: (1) charging United States Coast Guard for the rental cost of additional equipment, or (2) changing the extraordinary setup to a standard format, avoiding the additional cost.

2.1.5 The venue shall provide six rectangular tables at least 2 feet by 4 feet to be used for registration and information sharing.

2.1.6 The venue shall be of sufficient construction, condition, and of appropriate décor to support a Cabinet level visit.

2.1.7 The venue shall ensure lodging and dining facilities are within 1 mile.

2.1.8 The venue shall have high-speed internet of at least 7mb/s down and 7mb/s up.

2.1.9 The venue shall be reserved from May 09 thru May 12, 2022. The venue shall be available on May 09 as a “set-up” day. The venue shall be available from 0700-1800 on all days, with the event running from 0800-1700.

2.1.10 The venue shall prioritize a designated area that can provide light refreshments and snacks for sale near the contracted space. If the venue is unable to provide light refreshments and snacks for sale, the venue shall allow for outside beverages to be provided to the guests.

2.1.11 The venue shall ensure the event space is cleaned at the end of each day and has cleaning staff available if the room is found in unsatisfactory condition.

2.1.12 The venue shall ensure trash service is provided, to include placement of trash cans around the room and removal of the trash at the end of each day.

2.1.13 The venue shall ensure the event space provides a podium and four chairs at the front of the room for presentation and panels.

2.1.14 The venue will secure (lock) the room at the end of the day to prevent theft of any equipment stored in the space.

2.2 TASK TWO. Audio Video (AV) Equipment and Services

The venue should look to source all equipment and services from the same vender.

2.2.1 The venue shall ensure the AV vendor will provide services from 09 May 2022 to 12 May 2022. 09 May 2022 will be used as a “set up” day to allow all equipment to be placed in its proper location.

2.2.2 The venue shall ensure the AV vendor includes speakers to have adaquete sound in each corner of the room.

2.2.3 The venue shall ensure the AV vendor includes 7 microphones. 1 microphone to be located at the podium, 4 wireless personal microphones (wearable style), and 2 wireless handheld microphones with stands.

2.2.4 The venue shall ensure the AV vendor provides two HD projectors and two projector screens to be placed on the sides of the room.

2.2.5 The venue shall ensure the AV vendor provides one HD Camcorder with tripod with live streaming capabilities.

2.2.6 The venue shall ensure the AV vendor provides one laptop to record and livestream video. Livestreaming service is to be determined.

2.2.7 The venue shall ensure the AV vendor provides all necessary equipment and components needed to connect all equipment.

2.2.8 The venue shall ensure the AV vendor provides all necessary operators and technicians on-site to set-up, operate, and troubleshoot, if necessary, the equipment throughout the duration of the conference. The technician shall be responsible for coordination of broadcasting the event on the livestreaming platform.

2.2.9 The venue shall provide a vendor for highspeed internet service. The internet service shall have a minimum speed of 7mb/s down and 7mb/s up. The internet service shall allow for video streaming.

2.3.10 The venue shall provide a livestreaming service. The livestreaming service shall use encryption to provide security of video and file sharing. The livestreaming service shall allow for up to 300 attendees.

2.3.11 The venue shall ensure the livestreaming service software allows for access from international IP addresses.

2.3 TASK THREE. Collaborative Workspace Software

If COVID restrictions prevent an in-person event from taking place, the following contingency plan shall be provided.

2.3.1 The venue shall provide a collaborative workspace software for up to 300 attendees.

2.3.2 The venue shall ensure the software allows for livestreaming for up to 20 of the attendees and audio conferencing for 300 attendees.

2.3.3 The venue shall ensure the software allows for the upload and download of documents.

2.3.4 The venue shall ensure the software allows for text chat during the livestreaming sessions.

2.3.5 The venue shall ensure the software allows for access from international IP addresses.

3.0 VENUE PERSONNEL

3.1 Qualified Personnel

The Venue shall provide qualified personnel to perform all requirements specified in this PWS.

3.2 Project Manager/Venue Point of Contact

The Venue shall provide a Project Manager or designated venue point of contact who shall be responsible for all Venue work performed under this PWS. The Project Manager shall be a single point of contact for the Contracting Officer and the COR. The name of the Project Manager, and the name(s) of any alternate(s) who shall act for the Venue in the absence of the Project Manager, shall be provided to the Government as part of the Venue's proposal. The Project Manager is further designated as Key by the Government. During any absence of the Project Manager, only one alternate shall have full authority to act for the Venue on all matters relating to work performed under this contract. The Project Manager and all designated alternates shall be able to read, write, speak and understand English. Additionally, the Venue shall not replace the Project Manager without prior approval from the Contracting Officer.

3.2.1 The Project Manager shall be available to the COR via telephone between the hours of 0800 and 1630 PST, Monday through Friday, and shall respond to a request for discussion or resolution of technical problems within 24 hours of notification.

3.3 Employee Conduct

Venue’s employees shall comply with all applicable Government regulations, policies and procedures (e.g., fire, safety, sanitation, environmental protection, security, “off limits” areas, wearing of parts of DHS uniforms, and possession of weapons) when performing contract duties. The Venue shall ensure Venue employees present a professional appearance at all times and that their conduct shall not reflect discredit on the United States or the Department of Homeland Security. The Project Manager shall ensure Venue employees understand and abide by Department of Homeland Security established rules, regulations and policies concerning safety and security.

3.4 Removing Employees for Misconduct or Security Reasons

The Government may, at its sole discretion (via the Contracting Officer), direct the Venue to remove any Venue employee for misconduct or security reasons. Removal does not relieve the Venue of the responsibility to continue providing the services required under the contract. The Contracting Officer will provide the Venue with a written explanation to support any request to remove an employee.

4.0 OTHER APPLICABLE CONDITIONS

4.1 SECURITY

Venue access to classified information is not currently required under this PWS. However, the Government at a later date may require all Venue personnel to have Secret clearances. Accordingly, all Venue employees provided for this requirement must be eligible for a Secret Clearance.

4.2 PERIOD OF PERFORMANCE

Base Period: May 9, 2022 to May 12, 2022.

4.3 PLACE OF PERFORMANCE

All work shall be performed at a venue located within 5 miles of the Port of Long Beach.

4.4 HOURS OF OPERATION

Venue employees shall generally perform all work between the hours of 0700and 1800 EST, Monday through Friday (except Federal holidays). However, there may be occasions when Venue employees shall be required to work other than normal business hours, including weekends and holidays, to fulfill requirements under this PWS.

4.5 TRAVEL

Travel shall not be required for this requirement. If travel is needed must be addressed in project plan.

4.6 POST AWARD CONFERENCE

The Venue shall attend a Post Award Conference with the Contracting Officer and the COR no later than 10 business days after the date of award. The purpose of the Post Award Conference, which will be chaired by the Contracting Officer, is to discuss technical and contracting objectives of this contract and review the Venue's draft project plan. The Post Award Conference will be held via teleconference. A site visit may be requested to be scheduled after the date of award.

4.7 PROJECT PLAN

The Venue shall provide a draft Project Plan at the Post Award Conference for Government review and comment. The plan, at a minimum, shall include: (a) list of work to be performed;(b) project schedule; (c) description of intended results; (d) role of key personnel, if applicable and (e) how quality of service (project) will be maintained throughout life of contract. The Venue shall provide a final Project Plan to the COR not later than 30 business days after the Post Award Conference, but no later than 31 March 2022.

4.8 PROGRESS MEETINGS

The Project Manager shall be available to meet with the COR upon request to present deliverables, discuss progress, exchange information and resolve emergent technical problems and issues. These meetings shall take place via teleconference.

5.0 GOVERNMENT ACCEPTANCE PERIOD

The COR will review deliverables prior to acceptance and provide the venue with an e-mail that provides documented reasons for non-acceptance. If the deliverable is acceptable, the COR will send an e-mail to the Venue notifying it that the deliverable has been accepted.

5.1 The COR will have the right to reject or require correction of any deficiencies found in the deliverables that are contrary to the information contained in the Venue’s accepted proposal. In the event of a rejected deliverable, the Venue will be notified in writing by the COR of the specific reasons for rejection. The Venue may have an opportunity to correct the rejected deliverable.

5.2 The COR will have 03 business days to review deliverables and make comments. The Venue shall have 01 business days to make corrections and redeliver.

5.3 All other review times and schedules for deliverables shall be agreed upon by the parties based on the final approved Project Plan. The Venue shall be responsible for timely delivery to Government personnel in the agreed upon review chain, at each stage of the review. The Venue shall work with personnel reviewing the deliverables to assure that the established schedule is maintained.

6.0 DELIVERABLES

The Venue shall consider items in BOLD as having mandatory due dates. Items in italics are deliverables or events that must be reviewed and/or approved by the COR prior to proceeding to next deliverable or event in this PWS.

ITEM
PWS REFERENCE
DELIVERABLE / EVENT
DUE BY

DISTRIBUTION

1
4.6
Post Award Conference
Within 10 days of after the date of award

N/A

2
4.6, 4.7
Draft Venue Project Plan
31 March 2022

COR

3
4.8
Final Venue Project Plan
21 April 2022
COR

PR #: 70098PR220000955

PERFORMANCE WORK STATEMENT

LAST UPDATED: 08 Feb 2022 PAGE 8/10

7.0 PERFORMANCE REQUIREMENTS SUMMARY (PRS).

The PRS establishes key elements of Venue performance that represent “mission essential” service requirements, which are identified in the table below in the “Service Output” column. The “Performance Objective” column represents the standard against which Venue performance will be measured in relation to accomplishment of the corresponding service output. The performance objective or “standard” describes the minimum acceptable level of service by the Venue for satisfactory performance. The “Acceptable Quality Level (AQL)” column displays the maximum allowable deviation from the performance objective, which, if exceeded, evokes the negative incentive specified in the table below.

Service Output
Performance Objective
Acceptable Quality Level (AQL)
Positive Incentive
Negative incentive
1. Venue Access (PWS 2.1.9)
Timely, access with agreed upon hours
+/- 100%
Full Payment
Termination
2. Venue Capacity (PWS 2.1.2)
Venue must have the agreed upon capacity
+/- 100%
Full Payment
Termination or negative performance assessment
3. Venue location (PWS 2.1.1)
Venue must be located in the agreed upon area
+/- 80%
Acceptance of Contract
Termination
4. Internet access (2.1.8)
Venue must have access to high-speed internet
+/- 100%
Full Payment
Termination or negative performance assessment
5. Venue Condition (2.1.6)
Venue must be in acceptable condition
+/- 100%
Full Payment
Termination or negative performance assessment
6. Audio Video services (2.2.1-2.2.12)
Audio video services conditions must all be met
+/- 100%
Full Payment
Termination or negative performance assessment

Updated 6/24/15

File details come from the government source that posted it. Updated .