Attachment_1._Livermore_Janitorial_Services_-_PWS.docx

Housekeeping and Custodial Services - PWS Federal Communications Commission

Housekeeping and Custodial Services, Livermore, CA

Performance Work Statement (PWS)

Prepared By:

United States Federal Communications Commission (FCC) Enforcement Bureau 445 12th Street SW Washington, DC 20554

Evaluation Factors – Task Order 0001 introduction This is a non-personal services task order to provide housekeeping and custodial services to the Federal Communications Commission (FCC).

Background The FCC, an independent agency of the United States Government established by the Communications Act of 1934, is charged with regulating non-Government interstate and international communications by radio, television, wire, satellite and cable. The FCC’s jurisdiction covers the 50 states, the District of Columbia, and U.S. possessions.

The FCC is led by a Chairman and up to four Commissioners appointed by the President with the advice and consent of the U.S. Senate. The Chairman delegates management and administrative responsibility to the Office of the Managing Director (OMD). The Commission staff is organized into seven (7) Bureaus (including the Enforcement Bureau (EB)), several offices (including OMD and the Offices of Engineering and Technology, Strategic Planning & Policy, and General Counsel), and numerous field offices (including the Livermore, CA field office). The agency’s responsibilities include, but are not limited to, processing applications for licenses and other filings, analyzing complaints, conducting investigations, developing and implementing regulatory programs, and taking part in hearings.

The Office of Managing Director (OMD) is delegated responsibility for administering all management and administrative policies, programs, and directives for the Commission. Of particular note for this task order, OMD Administrative Operations (OMD-AO) is responsible for planning, organizing, implementing and administering Commission programs for: office space management and utilization; facility leasing; building operations and maintenance; security operations, real property management; and procurement of goods and services (through its Enterprise Acquisition Center (EAC)). While OMD-AO supports is responsible for overall administration of the FCC, the Enforcement Bureau (EB) has fill authority of Field Office operations.

objectiveS The FCC’s objective is to obtain, under this task order, housekeeping and custodial services at the FCC’s Livermore (CA) Field Office location. The Government’s objective is for the vendor to provide all services described in this performance work statement.

Scope of services The scope of task order encompasses the following facility management support service areas:

Housekeeping and custodial services

General Information Type of order The Government will award a firm-fixed-price (FFP) order for weekly janitorial services to be performed on a weekly basis.

Period of PERFORMANCE The period of performance shall be for one, twelve (12) month, base period, and four (4) twelve (12) month option periods.

Table 1 - Period of Performance

PLACE of performance The services to be provided under this task order are to be provided at the FCC’s Livermore Field Office located at 3320 Lorraine Street, Livermore, CA 94551.

Table 3 - Livermore Field Office - Building Names (See Technical Exhibit 1)

HOURS OF OPERATION

Vendor support shall occur during Government business hours which are 0800 to 1630 (8:00 AM to 4:30 PM PST), Monday through Friday, except observed Federal holidays. Exceptions to the regular hours of operation are detailed in subsequent sections of this PWS.

OTHER THAN Government business HOURS The Contractor shall schedule work so as not to interfere with performance of Government business. Excluding routine or requested furniture moves/maintenance and emergency efforts, work that cannot be accomplished during Government business hours shall be coordinated with and approved by the COR or Alternate COR (ACOR) at least 48 hours prior to execution. The Contractor shall not be entitled to additional compensation for work performed outside Government business hours.

Recognized Holidays Unless expressly required in this PWS or directed by the CO, the Contractor shall not perform services on federal holidays, which include:

Government-Furnished property and Equipment None.

vendor-FURNISHED PROPERTY All supplies, equipment, facilities, services, and other items that the vendor requires to perform the work under this task order are the responsibility of the vendor and shall be at the vendor’s expense.

In support of this effort supplies include, but are not limited to, all necessary cleaning supplies (e.g. window cleaner, toilet cleaner, floor polish/wax, disinfectant, restroom/pantry/workspace supplies (e.g. paper towels, toilet paper, toilet seat covers, hand soap, sanitary products, trash liners, and plastic trash bags) required to provide the complete services outlined in PWS Section 6. The vendor shall clearly delineate all proposed supplies to support this effort in their price/technical proposal.

PERFORMANCE REQUIREMENTS

The Enforcement Bureau (EB) is responsible for providing support operations critical to the Livermore Field Office. The EB is responsible for providing services which include, but are not limited to, housekeeping / custodial services. As such, the work outlined in the PWS and performance requirements are crucial to the ongoing FCC mission. Therefore, it is crucial that the vendor work closely with the EB to ensure that the organizational objectives are accomplished throughout the period of this task order. It is also imperative that the vendor’s staff provide superior customer service, in a spirit of cooperation and accompanied by uniformly positive attitudes.

The vendor shall obtain and maintain all applicable state and municipal licenses, insurance and permits required in order to perform all the services required under the task order. The vendor shall provide copies of all licenses, insurance, and permits to the CO and COR and shall be in place three (3) calendar days prior to work commencing.

HOUSEKEEPING AND CUSTODIAL SERVICES – main building The vendor shall provide the housekeeping and custodial services described in this section at the FCC’s Livermore Field Office location. These services are only required for the main building (outlined in Table 1 above and in Technical Exhibit 2 - Livermore - Main Bldg.pdf). Housekeeping and Custodial services are required one (1) times per week. The vendor shall provide all the cleaning supplies, liners, materials, and equipment necessary to support the effort. This service includes providing supplies such as paper towels, toilet paper, toilet seat covers, hand soap, sanitary products and plastic trash bags based on restroom and occupancy information provided in Table 3 above. Further details for these locations are provided in Table 6 below.

Table 6 - Main Building Floor Finishes (refer to TE 2 for layout)

· Soap Dispenser - QTY 1

· Liquid Soap

· Hand Towel Dispenser - QTY 1

· Folded C-Towel [9.5” x 5.5”]

· Toilet Paper Dispenser - QTY 1

· Standard Roll

· Double Roll Dispenser

· Toilet Seat Cover Dispenser - QTY 1

· Standard

· Sanitary Napkins

· Soap Dispenser - QTY 1

· Liquid Soap

· Hand Towel Dispenser - QTY 1

· Folded Towel [9.5” x 5.5”]

· Toilet Paper Dispenser - QTY 1

· Standard Roll

· Double Roll Dispenser

· Toilet Seat Cover Dispenser - QTY 1

· Standard

To support this effort, the vendor shall:

a. Perform all services between 8:00 a.m. and 4:00 p.m (PST), Monday thru Friday (except all federal holidays and closings) unless other arrangements are made with the COR.

b. At least one (1) time per week, vacuum all carpeted areas, sweep all vinyl flooring / tile, empty all wastebaskets and replace the plastic liner in each basket, and place all trash in the appropriate vendor provided dumpsters outside of the main building.

c. At least one (1) times per week, clean all bathrooms, which shall include the following:

1. Clean all mirrors and bright work;

2. Clean and sanitize sinks;

3. Clean and sanitize commodes;

4. Empty trash receptacles;

5. Empty sanitary receptacles;

6. Fill paper towel and toilet paper dispensers;

7. Fill soap dispensers;

8. Check and fill toilet seat cover dispenser if needed;

9. Mop and sanitize floors;

10. Sanitize and clean partitions between urinals and commodes; and

11. Clean light fixtures.

d. At least one (1) times per week, clean the kitchen (pantry), which shall include the following:

1. Clean all kitchen counter tops;

2. Clean sinks and walls behind sinks;

3. Clean tables and chairs;

4. Wipe off kitchen appliances;

5. Sweep kitchen floors; and

6. Empty trash baskets.

e. On a monthly basis:

1. Mop and sweep all floors in kitchen; and

2. Dust window ledges, wipe down all interior doors, dust window blinds and dust work consoles/desks.

f. On a quarterly basis:

1. Mop, sweep, wax and buff all tile floors outlined in Table 6 above;

2. Power scrub bathroom floors and clean tiles around base of walls; and

3. Vacuum air intake vent grates.

g. On an annual basis:

1. Clean all windows inside and out.

cleaning of accessory buildings The vendor shall provide the following cleaning services in the garage building and storage building once per quarter (every 3 months)

1. Sweep floors and clean out any leaves or other debris that has collected inside the structure

2. Remove cob webs

PERSONNEL REQUIREMENTS

The vendor shall provide sufficient personnel, both in number and qualifications to perform all positions.

GENERAL PERSONNEL REQUIREMENTS

The vendor shall submit a monthly personnel list to the FCC Security Office and the COR on the first working day of each month. This report shall list all Contractor and subcontractor personnel working at the FCC under all current task orders in the immediately previous month.

Oversight OF VENDOR PERSONNEL The vendor shall provide sufficient oversight to ensure that: all contractor personnel are functioning in accordance with their designated labor categories and at acceptable levels of professional performance; all task order activities are performed in accordance with task order requirements; and all positions are filled promptly and kept filled with qualified, competent, and trained personnel. The vendor shall be responsible for the activities of all vendor personnel and, if applicable, subcontractor personnel.

REMOVAL OF CONTRACTOR PERSONNEL

If the FCC finds a vendor prospective employee to be unsuitable or unfit for duties under the terms and conditions of the contract, the vendor will be advised immediately that such employee can no longer work under this contract. The vendor shall remove the employee from performing any work under this contract the same business day that it receives notification from the FCC.

QUALITY ASSURANCE and quality control The Government shall evaluate the Contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government must do to ensure that the Contractor has performed in accordance with the performance standards applicable to this task order. It defines how the performance standards will be monitored, the frequency of surveillance, and the procedures for addressing performance issues(s). The Quality Assurance Surveillance Plan (QASP) for this task order is included as Attachment A, and the Performance Requirements Summary (PRS) is included as Appendix 1 to Attachment A.

attachments Technical Exhibit 1 – Livermore Janitorial – Area Technical Exhibit 2 – Livermore Janitorial – Main Bldg Technical Exhibit 3 – Livermore Janitorial – Storage Building Technical Exhibit 4 – Livermore Janitorial – Garage Building Livermore Housekeeping and Custodial Services – Attachment A - QASP image1.jpg