269-2025-052A Security Equipment and Maintenance Services - Request to Pre-Qualify - Bonfire Instructions.pdf

PDF 149 KB Posted

Attached to
Security Equipment and Maintenance Services
Solicitation number
269-2025-052 A
Issued by
North Carolina

About this file

This document contains procurement portal instructions from the City of Charlotte for project #269-2025-052A "Security Equipment and Maintenance Services – Invitation to Pre-Qualify." The City is conducting a trial of a new electronic solicitation Procurement Portal (charlottenc.bonfirehub.com) to manage vendor submissions and communications. The pilot program includes solicitations across Architecture and Engineering Services, Commodities, Construction, Services, and Technology categories, specifically for City Procurement and Charlotte Water departments.

The document provides detailed technical instructions for vendors to register and submit proposals through the Bonfire portal, including browser requirements (Microsoft Edge, Google Chrome, or Mozilla Firefox), submission deadlines, and file upload considerations. Vendors must register at charlottenc.bonfirehub.com/login to participate. Technical support is available through Bonfire's help forum, email support at Support@GoBonfire.com, or by phone at 1-800-354-8010. A five-minute training video is provided for vendor orientation. No specific pricing terms, set-asides, or funding requirements are mentioned in this instructional document.

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CITY OF CHARLOTTE PROCUREMENT PORTAL INSTRUCTIONS

THE FOLLOWING PROJECT IS HOSTED ON THE CITY OF CHARLOTTE’S PROCUREMENT PORTAL

PROJECT #: 269‐2025‐052A

PROJECT NAME: Security Equipment and Maintenance Services – Invitation to Pre‐Qualify

PROJECT LINK: https://charlottenc.bonfirehub.com/projects/173722/details

CITY OF CHARLOTTE BONFIRE PORTAL

The City of Charlotte is currently conducting a trial of a new electronic solicitation Procurement Portal (https://charlottenc.bonfirehub.com) to post solicitations, receive vendor submissions, and communicate with vendors interested in participating in solicitations being conducted with the use of the new Procurement Portal.

Interested Vendors must register through the Procurement Portal to access these solicitations and participate in solicitation activities.

WHAT IS INCLUDED IN THE PILOT?

Currently, the pilot includes a limited number of solicitations being conducted by City Procurement and Charlotte

Water across the following categories: Architecture and Engineering Services, Commodities, Construction, Services, and Technology.

HOW TO REGISTER

All vendors wishing to view and participate in solicitations on the Procurement Portal must register here ‐ https://charlottenc.bonfirehub.com/login. Once you are registered, you may access solicitations, submit questions, and submit responses to solicitations (e.g. Bids, Proposals, Quotes, etc.)

QUESTIONS

All solicitation questions must be submitted electronically to https://charlottenc.bonfirehub.com through the Vendor Discussions section under the respective Project.

SUBMISSION INSTRUCTIONS

All submissions must be submitted electronically via the Procurement Portal https://charlottenc.bonfirehub.com/opportunities, under the respective Project.

Your submission must be uploaded, submitted, and finalized prior to the Project’s posted due date. The City strongly recommends allowing sufficient time to complete this process (ideally one or more business days prior to the deadline) to begin the uploading process and to finalize your submission. Uploading large documents may take time, depending on the size of the file(s) and your Internet connection speed.

BROWSERS

The Bonfire portal can be accessed using Microsoft Edge, Google Chrome, or Mozilla Firefox. Javascript must be enabled. Browser cookies must be enabled.

SUPPORT

For technical questions, visit Bonfire’s help forum at https://vendorsupport.gobonfire.com/hc/en‐us

Contact the Bonfire support team at Support@GoBonfire.com or by calling 1‐800‐354‐8010.

To get started with Bonfire, watch this five‐minute training video:

Vendor Registration and Submission [VIDEO] – Bonfire Vendor Support (gobonfire.com)

File details come from the government source that posted it. Updated .