Request for Proposal # 25AJB0173 Heating Plant Controls and SCADA System Replacement

INSTRUCTIONS TO BIDDERS

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1. In accordance with the requirements of New York State Finance Law Sections 139j and 139k (“Lobbying Law”), the restricted period for this procurement is now in effect until a binding contractual agreement exists with the selected Contractor and all other Bidders have been notified, or when the University rejects all proposals. Therefore, all communications regarding this procurement must be handled through the designated contacts only. Under no circumstances, may any Bidder or its representative, contact any employee or representative of the University regarding the RFP other than the designated contacts on this RFP. Strict adherence to this important procedural safeguard is required. Any violation of this condition may result in Bidder being considered non-compliant and ineligible for award.

2. Any bid received after the close date/time specified in this RFP will be considered a Late Bid. A Late Bid shall not be considered for award unless: (i) no timely bids meeting the requirements of this RFP are received; or (ii) in the case of a multiple award, an insufficient number of timely bids were received to satisfy the multiple award. Late Bids that are not considered will be held unopened, unless opened for identification, until after award and then retained with other unsuccessful bids. However, any bid bond or guarantee will be returned. Upon receipt of a Late Bid, the University will use the date and time stamp to document the Late Bid’s arrival.

3. SUBMISSION OF QUESTIONS: By submitting a proposal, the bidder agrees that it will neither make any claims for nor assert any right to, damages because of any misunderstandings or lack of information.

Written questions and requests for clarification must cite the RFP section, where applicable. Questions received after the deadline may not be answered by the University. A comprehensive list of questions and the official University response will be issued as an Addendum. The Addendum will not contain the identities of the bidders submitting the questions; those bidders will remain anonymous to the extent allowed by law.

All questions should be submitted via the Question & Answer Board in the University at Buffalo’s ShopBlue Sourcing system on the date indicated in this RFP. The Question & Answer Board is located on the left navigation bar, under Tools.

4. SUBMISSION OF PROPOSAL: To be deemed “responsive” to this RFP, a Bidder must meet all mandatory requirements and qualifications and its proposal must address all points and questions appearing in this RFP. In the event a Bidder’s proposal is determined by the University to be “non-responsive,” the University may disqualify the proposal. A disqualified proposal will not be further evaluated or considered for contract award.

An authorized person must fully and properly execute the proposal. By signing, you certify (i) your express authority to sign on behalf of yourself, your company, or other entity; (ii) your full knowledge and acceptance of this RFP terms and conditions, Exhibit A (State University of New York Standard Contract Clauses), Exhibit A-1; and (iii) that all information provided is complete, true and accurate.

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Proposals should be prepared in such a way as to provide straightforward, concise and specific information about the scope of services your company is able and willing to provide. Emphasis should be placed on responsiveness to the University’s desired services and goals.

Any additional information shall be submitted in a separate document in the Bidder Attachments located in the ShopBlue left navigation bar. Any Bidder terms which are attached or referenced with a submission shall not be considered part of the bid or proposal but shall be deemed included for informational purposes only.

Proposals may be withdrawn or modified by written request from the bidder at any time prior to the Bid Close Date/Time.

The submission of a proposal constitutes a non-revocable, binding offer to perform and provide said services. Such binding offer shall be firm and not revocable for a period of ninety (90) days from bid opening. After ninety (90) days, the proposal may remain in effect, subject to withdrawal communicated in writing signed by the Bidder.

The University reserves the right to request clarifications from Bidders for purposes of assuring a full understanding of responsiveness and further reserves the right to permit revisions from all Bidders determined to be susceptible to being selected for contract award, prior to award.

University reserves the right to reject separable portions of any offer, to negotiate terms and conditions consistent with the solicitation, and to make an award for any or all remaining portions.

University reserves the right to eliminate non-material requirements not met by all Bidders.

In the event of a discrepancy between the unit price and the extension, the unit price will govern. Prices must be extended in decimals, not fractions.

Bidder is responsible to bring to the University’s attention any deviations in the technical specifications and to make recommendations for any additional requirements deemed necessary as standard, or for work indicated in the specifications contained in this RFP. If the University, at its discretion, finds the deviations to be significant to require a change in the necessary specifications for the work, the University will notify all Bidders via an Addendum to the RFP. No deviations from the technical specifications provided herein shall be made without written approval of the University.

By submitting a proposal, Bidder agrees that it will not make any claims for, nor assert any right to damages because of any misinterpretation or misunderstanding of the specifications or because of any misinformation or lack of information.

Bidder may be requested to provide evidence that the award of a contract will not result in:

• a conflict of interest with regard to other work performed by Bidder

• a potential conflict of interest among Bidder’s staff

More than one (1) bid from an individual, firm, partnership, corporation or association under the same or different names will not be considered. Reasonable grounds for believing that a bidder is interested in more than one proposal for the same work will cause the rejection of all proposals in which such bidders are believed to be interested.

Any or all proposals will be rejected if there is reason to believe that collusion exists between bidders.

Proposals in which the prices and quantities are obviously unbalanced will be rejected.

Bidder is responsible for all costs that it incurs, direct or indirect, related to the preparation and submission of a proposal in response to this RFP.

University at Buffalo Request for Proposal (RFP) # 25AJB0173

Heating Plant Controls and SCADA System Replacement

DUE DATE AND TIME: October 07, 2026 @ 10:00 A.M. EASTERN STANDARD TIME (EST).

Upon notice of award, the awarded bidder will be required to provide original, wet signatures for all applicable documents. The University and the awarded Bidder will coordinate logistics to facilitate this requirement.

A public bid opening will not be held, late bids will not be accepted.

DESIGNATED CAMPUS CONTACTS: These are the only people that Bidders may speak to until award of this bid. Email correspondence is preferred. The contractual contact must be included on all conversations regarding this bid.

CONTRACTUAL

Amanda Brandis Buyer University at Buffalo Purchasing 224 Crofts Hall Buffalo, NY 14260 Office: 716-645-4504 abrandis@buffalo.edu

RESTRICTED PERIOD: In accordance with the requirements of New York State Finance Law Sections 139j and 139k (“Lobbying Law”), the restricted period for this procurement is now in effect until a binding contractual agreement exists with the selected Contractor and all other Bidders have been notified, or when the University rejects all proposals. Therefore, all communications regarding this procurement must be handled through the above designated contacts only. Under no circumstances, may any Bidder or its representative contact any employee or representative of the University regarding the RFP other than as provided in this section.

Strict adherence to this important procedural safeguard is required. Any violation of this condition may result in Bidder being considered non-compliant and ineligible for award.

Definitions:

The following are interchangeable terms:

• Bidder = Contractor = Vendor = Offeror

• Bid = Proposal = Quote

• Contract = Agreement mailto:abrandis@buffalo.edu

SECTION 1: INTRODUCTION

1.1 SCOPE

The University at Buffalo (“University”) is seeking a qualified Contractor to provide all labor, materials, equipment, engineering, programming, and services necessary to furnish and install a complete, fully integrated, and operational control system for the heating plant. The Work shall include, but not be limited to, the replacement and commissioning of Boiler Burner Management Systems (BMS), Combustion Control Systems (CCS), Balance of Plant (BOP) controls, and the Supervisory Control and Data Acquisition (SCADA) system. The Contractor shall be responsible for full system integration and networking, as well as all testing, startup, commissioning, and operator training required to ensure safe, reliable, and efficient plant operation.

1.2 BACKGROUND

The University at Buffalo (“University”) is the largest and most comprehensive campus in the 64-campus State University of New York system (“SUNY”). Founded in 1846, the University is a premier research-intensive public university dedicated to academic excellence. The University offers a wide range of academic programs including more than 100 undergraduate degrees, 205 master’s degrees and 94 doctoral and professional degrees. Currently there are more than 260,000 alumni taking leadership roles in communities and businesses throughout the United States, 135,000 in New York State, and in 148 countries around the world. Approximately 30,000 students attend the University. The University is a member in the prestigious Association of American Universities (“AAU”).

1.3 METHOD OF AWARD

Award Criteria:

Technical 70% Cost 30%

This RFP is part of a competitive procurement process designed to serve the best interests of the University, State University of New York and the People of the State of New York. It is also designed to provide all bidders with a fair opportunity to have their services considered. The University encourages free and open competition.

Whenever possible, terms, specifications, and conditions are designed to accomplish this objective, consistent with the necessity to satisfy the University’s needs.

The bidder with the highest composite score to Section 5, Evaluation Criteria (separate attachment) will be awarded a contract, as long as they are responsible and responsive to this RFP. The University reserves the right to make awards within ninety (90) days after the date of the bid opening. During which period, bids shall not be withdrawn unless the bidder specifically states in the bid that acceptance thereof must be made within a shorter specific time.

Cost, although a consideration, shall not be the sole determining factor. The University desires to select the bidder who will provide the “best value” taking into consideration the most beneficial combination of qualifications, services, and cost. Only proposals judged to be responsive to the submission requirements set forth in this RFP will be evaluated. The Proposal must be expressly clear as to whether or not the Bidder can satisfy each point of the RFP specifications. The Bidder must describe how they will provide the services specified to satisfy the stated requirements or conditions.

Any other information that may be relevant, but does not fall in the above format, should be provided as an appendix. Minor irregularities in the proposals which are immaterial or inconsequential in nature may be waived, whenever it is determined to be in the best interest of the University. If Bidder company literature or other publications are included and intended to respond to a specific RFP requirement, the response should include reference to the document name and page.

1.3.1 An Evaluation Committee, consisting of staff from the University, will review each proposal and will make a recommendation for contract award using the evaluation criteria listed in Section 5, Evaluation Criteria (separate attachment) following the below review process.

1.3.1.1 Administrative Review: A review of each proposal, received by the due date and time, will be conducted to ensure that all mandatory requirements listed in the RFP are met, including Client References, which will be evaluated as pass/fail. Failure to meet any of the mandatory requirements will result in a proposal being considered non-responsive and the proposal will be eliminated from further evaluation.

1.3.1.2 Technical Review: Each proposal remaining after Administrative Review will advance for technical review. A review of Bidder’s Relevant Experience and Service Plan as provided in the Bidder’s proposal, will be conducted and evaluated.

1.3.1.3 Cost Review: Each proposal remaining after technical review will advance for cost review. The lowest cost proposal will receive full points. A percentage will be assigned in relation to the lowest Bidder’s costs in ascending order.

1.3.2 Final composite score for each Bidder will be the cumulative total of points received for the Technical and Cost scores. Bidder with the highest total composite score will be awarded the contract. See Section 5, Evaluation Criteria (separate attachment).

1.3.3 In the event of a tie in composite scores, the award shall go to bidder with the highest cost score (lowest cost). If Technical and Cost scores are both the same, the University will flip a coin to determine award.

1.4 ORDER OF PRECEDENCE

The following documents will be annexed to, and incorporated into, and made part of, the Agreement:

(a) Exhibit A, State University of New York Standard Contract Clause

(b) Exhibit A-1, State University of New York Affirmative Action Clauses

(c) Exhibit B, General Terms and

(d) The Agreement, including any attachments and schedules thereto

(e) SUNY’s Request for Proposal

(f) Successful Offeror’s Proposal

In the event of any inconsistency in, or conflict among, the document elements described above, such inconsistency or conflict shall be resolved by giving precedence to the document elements in the order set forth above.

1.5 TERM OF AGREEMENT/CONTRACT TERM

The successful bidder will be required to enter into a formal written agreement with the University for a period of five (5) year(s). Award is contingent upon full execution of a contract by the parties and the approval of the State Office of the Attorney General (OAG) and Office of the State Comptroller (OSC), if applicable.

Conditions

1.6 PRICING

All proposed pricing must be included in Items Tab to be considered. Any alternative price quote documents provided in response to this solicitation will not be considered. Prices quoted in Items Tab shall remain firm for the first (1st) full year of the Agreement, except in the event of price decreases which are permitted and encouraged at any time. Increases in annual costs for the second (2nd) through the fifth (5th) year shall not exceed inflation guidelines as established by the nationally accepted consumer price index (CPI) for each year, provided that no annual increase shall exceed five percent (5%). The specific inflation level will be based on the average CPI percentage for the (12) twelve month period ending ninety (90) days prior to each subsequent contract year.

The approval document for this contract will be: U.S. Department of Labor Consumer Price Index, Northeast Urban, All Items. Price increases requested from above CPI levels must be accompanied by support documentation for the increase and said increase must be acceptable to the University and subject to OSC prior approval. Newly negotiated labor agreements, manufacturer’s increases, and nationally accepted fuel cost adjustments are examples of increases, which could exceed CPI averages.

1.7 LATE BID

Any bid received after the time specified in this RFP will be considered a Late Bid. A Late Bid shall not be considered for award unless: (i) no timely bids meeting the requirements of this RFP are received; or (ii) in the case of a multiple award, an insufficient number of timely bids were received to satisfy the multiple award. Upon receipt of a Late Bid, the University will use the ShopBlue (Jaggaer) date and time stamp to document the Late Bid’s arrival. Late Bids that are not considered will be held unopened, unless opened for identification, until after award and then retained with other unsuccessful bids. However, any bid bond or guarantee will be returned.

1.8 SUBMISSION OF QUESTIONS

By submitting a proposal, the bidder agrees that it will neither make any claims for nor assert any right to, damages because of any misunderstandings or lack of information. Questions should be submitted through the University’s eProcurement system, ShopBlue (Jaggaer), Question & Answer Board. See “Instructions to Bidders” attachment for details. Written questions and requests for clarification must cite the RFP section, where applicable. Questions received after the deadline may not be answered by the University. A comprehensive list of questions and the official University response will be issued as an Addendum to the RFP, and will be attached to Contract Reporter ad # 2138733 located at www.nyscr.ny.gov. The Addendum will not contain the identities of the bidders submitting the questions; those bidders will remain anonymous to the extent allowed by law.

SECTION 2: SPECIFICATIONS / SCOPE OF WORK

Each proposal shall be with the understanding that, at a minimum, the successful bidder will be required to provide the services identified below, observing all applicable federal, state and local laws relating to industry, labor, and employment in a manner consistent with U.S. standards of good practice. The University shall not be responsible for any services provided by the successful Bidder that are outside the scope of the contract awarded. The University shall not be responsible for any additional costs other than the costs for the services outlined in Items Tab herein, or for any work performed that has not been properly authorized in writing by the University.

2.1 Scope of Work

The University is seeking proposals for the design, supply, integration, testing and commissioning of boiler burner management systems, balance of plant controls and a SCADA system for steam plant facility.

https://www.bls.gov/regions/mid-atlantic/news-release/consumerpriceindex_northeast.htm#:%7E:text=Over%20the%20last%2012%20months,smallest%20increase%20since%20December%202021.

https://www.bls.gov/regions/mid-atlantic/news-release/consumerpriceindex_northeast.htm#:%7E:text=Over%20the%20last%2012%20months,smallest%20increase%20since%20December%202021.

http://www.nyscr.ny.gov/

2.1.1 Boiler Burner Management Systems (BMS) and Combustion Controls

2.1.1.1 The Contractor shall provide complete engineering and design for the Boiler Burner

Management Systems (BMS) and Combustion Control Systems (CCS) in accordance with NFPA 85 and applicable NEC standards.

2.1.1.2 The system shall include fully integrated PLC-based controls, safety interlocks, and combustion strategies.

2.1.1 Panel Fabrication and Safety Systems

2.1.1.1 Provide two (2) UL508A-listed boiler control panels, including PLCs, HMIs, relays, field terminals, circuit protection, and associated instrumentation.

2.1.1.2 All wiring shall be labeled and installed per industry standards.

2.1.2 Control Functions and Safety Systems

2.1.2.1 Implement BMS and CCS functionality including:

• Burner sequencing and flame monitoring

• Safety interlocks and master fuel trip (MFT)

• Cross-limited fuel/air control

• Oxygen trim and draft control

• Three-element drum level control

2.1.4 Installation and Integration

2.1.4.1 Remove existing control panels and install new systems, including all field wiring terminations and integration to plant systems. Ensure compatibility with dual-fuel operation (gas and oil).

2.1.5 Testing, Commissioning and Training

2.1.5.1 Perform factory acceptance testing (FAT), startup, calibration, combustion tuning, and safety verification.

2.1.5.2 Provide operator training and complete system documentation including schematics, narratives and interface mapping.

2.2 Balance of Plant (BOP) Control System

2.2.1 Design and implement a Balance of Plant control system to manage plant-wide operations including plant master control and load distribution.

2.2.2 Provide one (1) UL508A-listed BOP control panel with PLC, HMI, network infrastructure and all required control components.

2.2.3 Process control function system shall include:

• Plant master firing rate control

• Boiler lead-lag sequencing

• Deaerator and condensate tank level control

• Feedwater and transfer pump lead-lag control

• Chemical feed system monitoring

2.2.4 Field Integration: Integrate all plant instrumentation including pressure, flow, level, and temperature transmitters (4-20 mA and Ethernet-based signals).

2.2.5 Installation, Startup and Training: Remove existing BOP panel, install new system, complete wiring, startup, calibration and operator training.

2.2.6 Provide full documentation package and FAT validation.

2.3 Supervisory Control and Data Acquisition (SCADA) System

2.3.1 System Supply and Architecture: Provide a complete SCADA system including iFix platform, historian, communication drivers, industrial workstation and peripherals.

2.3.2 Software Configuration and Development: Configure SCADA software to include:

• Real-time monitoring and control graphics

• Alarm management and event logging

• Data historian configuration

• Reporting tools (XL Reporter)

2.3.3 System Integration: Integrate SCADA with all BMS and BOP systems using Ethernet/IP and

Modbus protocols and convert legacy serial communications to Ethernet.

2.3.4 Installation and Commissioning: Perform on-site installation, system testing, startup and commissioning to ensure full operational capability.

2.3.5 Training and Documentation: Provide operator training and updated SCADA graphics, database configurations and system documentation.

2.4 System Integration and Networking

2.4.1 Integrated Control Architecture: Develop a fully integrated control architecture linking BMS, BOP, and SCADA systems into a unified platform for plant-wide control.

2.4.2 Network Infrastructure: Provide industrial Ethernet network infrastructure, including switches, communication interfaces, and protocol configuration for reliable data exchange.

2.4.3 Communication Protocols: Implement communication using Ethernet/IP, Modbus TCP/RTU and other required protocols for seamless interoperability between systems.

2.4.4 Interface and Data Mapping: Develop and document complete I/O lists, interface maps, and data exchange structures between all subsystems and external platforms.

2.4.5 Cybersecurity and Reliability: Ensure system reliability through robust architecture, fail-safe design, watchdog monitoring, and adherence to industry best practices for industrial automation systems.

2.5 Testing, Commissioning, and Project Closeout

2.5.1 Factory Acceptance Testing (FAT): Conduct FAT with full control simulation to verify system functionality prior to delivery.

2.5.2 Site Testing and Startup: Perform on-site testing, startup, calibration, and operational verification of all installed systems.

2.5.3 Performance Verification: Demonstrate compliance with operational, safety, and performance requirements including combustion tuning, alarm functionality, and control stability.

2.5.4 Documentation and Closeout Deliverables: Submit complete project documentation including:

• Electrical drawings and schematics

• Sequences of operation

• SAMA diagrams

• HMI screenshots

• Interface maps

• O&M manuals

2.6 Methods, Strategies, and Tools

2.6.1 Project management will be executed through a structured approach that includes clearly defined schedules and milestones, regular progress meetings and reporting to ensure transparency, and proactive risk identification and mitigation planning to maintain project timelines and overall performance.

2.6.2 Engineering and quality assurance will be conducted using standardized design practices compliant with NFPA and NEC requirements, with PLC and SCADA programming performed on industry-standard platforms. All designs and programming will undergo internal peer review to ensure accuracy, consistency, and reliability.

2.6.3 Testing and validation will include full simulation-based Factory Acceptance Testing (FAT) prior to delivery to ensure system functionality, followed by comprehensive Site Acceptance Testing (SAT) to confirm proper installation and integration. Final performance verification will be conducted under real operating conditions to ensure the system meets all operational and reliability requirements.

2.6.4 The integration strategy will utilize open communication protocols such as Ethernet/IP and Modbus to ensure seamless interoperability between systems. A modular system architecture will be implemented to support scalability and ease of maintenance, along with continuous monitoring and diagnostic capabilities to enhance system reliability and performance.

2.6.5 Tools and technologies will include the use of Allen-Bradley CompactLogix PLC platforms, Rockwell PanelView HMIs, and iFix SCADA systems with integrated historian and reporting capabilities. These components will be supported by an industrial Ethernet networking infrastructure to ensure reliable, high-performance system communication and data management.

2.6.6 Schedule and cost control will be maintained through clearly defined delivery timelines covering submittals, fabrication, and commissioning activities. Costs will be managed through the use of standardized components and efficient workflows, while ongoing coordination with University stakeholders will ensure alignment with project needs and minimize operational disruption.

SECTION 3: BIDDER QUALIFICATONS & REQUIREMENTS

One (1) contract will be awarded to a responsive and responsible Bidder, qualified by experience and in a financial position to do the work specified. The University is not interested in receiving standard marketing materials. The Bidder must provide the following information so that the University can evaluate the Bidder’s stability and ability to support the commitments set forth in response to this RFP. The University reserves the right to require a Bidder provide additional documentation to support and/or clarify their response. In order to facilitate prompt award of the bid, the Bidder shall attest to the following, labeling response to each section as indicated within the eProcurement System Jagger Questions Page.

3.1 RELEVANT EXPERIENCE

The Bidders shall demonstrate extensive experience in the design, engineering, integration, and commissioning of boiler control systems, balance of plant controls, and SCADA platforms for industrial and institutional facilities.

3.1.1 The Bidder has successfully completed and has experience with multiple projects involving:

• Boiler and Burner Management Systems (BMS) and Combustion Control Systems (CCS)

• Balance of Plant (BOP) control systems for steam plants

• SCADA system deployment, including iFix-based platforms

3.1.2 The Bidder possesses in-depth expertise in:

• PLC-based control systems utilizing Allen-Bradley/ Rockwell Automation platforms

• Integration of analog (4-20mA) and digital I/O systems

• Implementation of advanced combustion control strategies including cross-limiting , oxygen trim, and draft control

• Development of HMI and SCADA graphics with alarm, historian, and reporting functionality

3.1.3 The Bidder has proven experience delivering systems compliant with:

• NFPA 85 (Boiler and Combustion System Hazards Code)

• NEC and NFPA 79 electrical standards

• UL508A industrial control panel requirements

All systems are designed and implemented to meet or exceed applicable safety and operational codes.

3.1.4 The Bidder shall provide the following:

• Comprehensive documentation (drawings, narratives, interface maps)

• Operator training and knowledge transfer

• Post-installation support and service

Projects have been consistently delivered on schedule, within scope, and with high client satisfaction for similar institutional and industrial applications.

3.2 SERVICE PLAN

The Bidder will provide a complete turnkey solution for the Heating Plant Controls and SCADA System Replacement, including all labor, materials, equipment, engineering, programming, and services required to fully meet the requirements of the RFP. For each component described below, the Bidder will provide detailed written narratives outlining the approach, design intent, execution methodology, and validation of performance.

3.2.1 Work Plan, Services, and Deliverables

3.2.1.1 Project Phases:

Engineering and Design:

• Develop detailed control system architecture for BMS, BOP, and SCADA

• Produce drawings, control narratives, SAMA diagrams, and I/O lists

• Define network architecture and communication protocols

Equipment Procurement and Panel Fabrication:

• Fabricate UL508A-listed control panels

• Procure PLCs, HMIs, SCADA components, and networking equipment

• 15 to 17 inch touch screens on panels

• Assemble and factory-test systems

Factory Acceptance Testing (FAT)

• Simulate full control operation

• Verify safety interlocks, sequences, and communication

• Provide FAT documentation and sign-off

Installation and Integration

• Remove existing panels

• Install new controls

• Perform wiring termination and system integration

Startup and Commissioning

• Perform calibration, loop checks, and system startup

• Tune combustion systems and validate performance

• Configure alarms, historian, and reporting

Training and Documentation

• Provide operator training sessions

• Deliver complete documentation package:

o Electrical schematics o Control narratives o HMI screenshots o Interface maps

3.2.1.2 Deliverables

• Fully operational integrated BMS, BOP, and SCADA system

• Complete documentation set

• Training materials and sessions

• Commissioning and test reports

3.2.1.3 The University will provide access to the facilities and existing systems, along with coordination outages an installation windows.

3.2.2 Provide a detailed description of the methods, strategies, and tools that will be used to ensure that the services are delivered on time and within the requirements of the RFP.

3.3 REFERENCES

The Bidder must provide at least three (3) client references in Questions Tab eProcurement system Jagger (ShopBlue) work performed of a similar scope and nature for similarly sized institutions in higher education sector. References must include institution name, contact person name/title, address, telephone number, email address, and a description of the work performed. References will be checked in order to determine if the services were of similar size and nature, verifying components similar to the requirements of this RFP; work was performed in a satisfactory and timely manner; that all terms and conditions of the contract were met; that Bidder’s staff had the appropriate skills to perform required tasks and problem resolution; and that the work files were maintainable. The Bidder is encouraged to confirm the accuracy of client reference information prior to including in their bid response. References will be evaluated as pass/fail, as stated in Section 1.3.1.1.