250000000156.pdf

STATE OF MICHIGAN PROCUREMENT

Department Technology, Management and Budget Central Procurement Services 320 S Walnut Street Lansing, MI 48933 P.O. Box 30026, Lansing, MI 48909

CONTRACT CHANGE NOTICE

Change Notice Number 3 to

Contract Number MA250000000156

C O

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Everbridge, Inc.

25 Corporate Drive, 4th Floor

Burlington MA 01803

Dwight Paul

937-741-3674 dwight.paul@everbridge.com

CV0009482

ST

AT

E

Pr og ra m

M an ag er

Various Various

C on tr ac t Ad m in is tr at or Kristine Mills DTMB

517-242-6402 millsk11@michigan.gov

CONTRACT SUMMARY

Mass Notification System

INITIAL EFFECTIVE DATE

December 4, 2024

INITIAL EXPIRATION DATE

December 3, 2029

INITIAL AVAILABLE OPTIONS

5 - 1 Year

EXPIRATION DATE BEFORE

December 3, 2029

PAYMENT TERMS

Net 45, EFT

DELIVERY TIMEFRAME

ALTERNATE PAYMENT OPTIONS

P-Card Direct Voucher (PRC) Other

EXTENDED PURCHASING

Yes No

MINIMUM DELIVERY REQUIREMENTS

DESCRIPTION OF CHANGE NOTICE

OPTION LENGTH OF OPTION EXTENSION LENGTH OF EXTENSION

REVISED EXP. DATE

CURRENT VALUE

$1,187,633.99

VALUE OF CHANGE NOTICE

$17,682.40

ESTIMATED AGGREGATE CONTRACT VALUE

$1,205,316.39

DESCRIPTION

Please note the Program Manager or Contract Administrator may have changed, and are reflected on this Change Notice.

Effective 7/6/2026, the parties hereby agree to renew the 500 Safety Connection Mobile Services licenses for DTMB's Office of the Chief Technology Officer (OCTO) End User Management (EUM) End User Enablement (EUE) Smart Device Configuration Team (SDCT). The renewed license term will run from 7/14/2026, through 7/13/2027. An additional amount of $17,682.40 is being added to support this renewal.

All other terms, conditions, specifications and pricing remain the same. Per contractor and agency agreement, and DTMB Central Procurement Services approval.

CHANGE NOTICE NO. 3 TO CONTRACT NO. MA250000000156

Program Managers for

Multi-Agency and Statewide Contracts

AGENCY NAME PHONE EMAIL

DTMB Amber O'Berry 517-930-9718 OberryA@michigan.gov

DTMB Richard Dover 517-930-7949 DoverR1@michigan.gov

DNR Jennifer Wolf 517-719-0028 WOLFJ1@michigan.gov

MDOC Bernard G. Scott 517-241-8414 ScottB4@michigan.gov

DTMB Laura Brancheau 517-335-1334 BrancheauL@michigan.gov

MDOC David Enslin 517-930-6332 EnslinD@michigan.gov

DTMB Robert McFadden 517-636-4571 McFaddenR@michigan.gov

MSP Lawrence St. George 517-449-0470 StGeorgeL@michigan.gov

DTMB Jim Coggin 514-243-5265 CogginJ@michigan.gov

Central Procurement Services 320 S Walnut Street Lansing, MI 48933 P.O. Box 30026, Lansing, MI 48909

CONTRACT CHANGE NOTICE

Change Notice Number 2 to Contract Number MA250000000156

C O

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Everbridge, Inc.

25 Corporate Drive, 4th Floor

Burlington MA 01803

Dwight Paul

937-741-3674 dwight.paul@everbridge.com

CV0009482

ST

A

TE

Pr og ra m

M an ag er

Various Various

C on tr ac t A dm in is tr at or Kristine Mills DTMB

517-242-6402 millsk11@michigan.gov

CONTRACT SUMMARY

Mass Notification System

INITIAL EFFECTIVE DATE

December 4, 2024

INITIAL EXPIRATION DATE

December 3, 2029

INITIAL AVAILABLE OPTIONS

5 - 1 Year

EXPIRATION DATE

BEFORE

December 3, 2029

PAYMENT TERMS

Net 45, EFT

DELIVERY TIMEFRAME

ALTERNATE PAYMENT OPTIONS

P-Card Direct Voucher (PRC) Other

EXTENDED PURCHASING

Yes No

MINIMUM DELIVERY REQUIREMENTS

DESCRIPTION OF CHANGE NOTICE

OPTION LENGTH OF OPTION EXTENSION LENGTH OF EXTENSION

REVISED EXP. DATE

CURRENT VALUE

$1,132,103.35

VALUE OF CHANGE NOTICE

$55,530.64

ESTIMATED AGGREGATE CONTRACT VALUE

$1,187,633.99

DESCRIPTION

Please note the Program Manager or Contract Administrator may have changed, and are reflected on this Change Notice.

Effective 3/16/2026, the parties agree to add the Michigan State Police to the Everbridge Mass Notification System which will include additional organizations for MSP utilizing Public Communication Essentials (IPAWS). Further details are outlined in the attached Statement of Work. Funding in the amount of $55,530.64 will be added to support these services.

Please note the State has added Lawrence St. George and Jim Coggin as Program Managers.

CHANGE NOTICE NO. 2 TO CONTRACT NO. MA250000000156

Program Managers for

Multi-Agency and Statewide Contracts

AGENCY NAME PHONE EMAIL

DTMB Amber O'Berry 517-930-9718 OberryA@michigan.gov

DTMB Richard Dover 517-930-7949 DoverR1@michigan.gov

DNR Jennifer Wolf 517-719-0028 WOLFJ1@michigan.gov

MDOC Bernard G. Scott 517-241-8414 ScottB4@michigan.gov

DTMB Laura Brancheau 517-335-1334 BrancheauL@michigan.gov

MDOC David Enslin 517-930-6332 EnslinD@michigan.gov

DTMB Robert McFadden 517-636-4571 McFaddenR@michigan.gov

MSP Lawrence St. George 517-449-0470 StGeorgeL@michigan.gov

DTMB Jim Coggin 514-243-5265 CogginJ@michigan.gov

Michigan.gov/MiProcurement

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STATEMENT OF WORK -

IT CHANGE NOTICE

Project Title:

Everbridge Mass Notification – Addition of MSP Organization and IPAWS Communication Services

Period of Coverage:

4/1/2026-12/31/2029

Requesting Department:

Michigan State Police

Date:

2/25/2026

Agency Program Manager:

Lawrence St. George

Phone:

517-449-0470

DTMB Program Manager:

Jim Coggin

Phone:

517-243-5265

Brief description of services to be provided: DTMB, on behalf of MSP, is adding additional Everbridge Mass Notification capacity, which includes an organization for MSP, with Public Communication Essentials (IPAWS), Additional Contact and Professional Services for deployment.

BACKGROUND:

The Michigan State Police (MSP) uses mass notification services to support a wide range of operational and emergency communication needs across the state. MSP relies on the platform for internal messaging related to staffing, scheduling, and daily operational updates, as well as for activating and coordinating personnel during emergency operations. In addition to internal use, MSP issues statewide alerts using the federal Integrated Public Alert and Warning (IPAWS) system and also can issue IPAWS alerts on behalf of local jursidictions. In addition, MSP provides access to the system for local alerting authorities who use it to issue public safety alerts. Other jurisdictions across Michigan also use similar tools independently for their own operational and public facing alerting. Expanding MSP’s capabilities within the DTMB-managed environment ensures consistent, reliable support for both internal communications and statewide emergency alerting workflows.

PROJECT OBJECTIVE:

The purpose of this “Change Notice 2” is to add a Statement of Work to Contract #250000000156 (“the Contract”) executed by and between the State of Michigan (“State”) and Everbridge (“Contractor”). This Statement of Work is to add organizations for the Michigan State Police (MSP) to the State’s Everbridge Mass Notification platform to enable internal alerting, enable the State Emergency Operations Center (SEOC) and MSP Operations to issue IPAWS alerts, and enabling local jurisdictions without a dedicated system to utilize Public Communications Essentials (IPAWS-only) to support geographically targeted emergency alerts through FEMA IPAWS channels.

SCOPE OF WORK:

Contractor will provide the following:

• 30 Everbridge Additional Organizations to support MSP

• 1,000 Everbridge Mass Notification Additional Contacts for MSP employee alerting

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• Ongoing IPAWS Public Communications Essentials

• Supported professional services for deployment, configuration, training, and go-live

• Annual messaging credits (500,000)

TASKS:

Technical support is required to assist with the following tasks:

1. Provide account maintenance and setup support for Everbridge Public Communications Essentials MSP Ops and Emergency Management and Homeland Security Division (EMHSD) users.

2. Provide account setup support for Everbridge Public Communications Essentials local jurisdiction users

3. Provide user account setup support for the SEOC and MSP posts for Everbridge internal alerting.

4. Adequate training for all end-users to competently use the software.

DELIVERABLES:

Deliverables will not be considered complete until the Agency Project Manager has formally accepted them. Deliverables for this project include:

1. Fully operational access to Everbridge software for MSP Operations and MSP/EMHSD with full capability to issue statewide or targeted IPAWS alerts (Complete)

2. Fully operational access to Everbridge software for the SEOC to issue internal notifications to include data fully migrated from previous platform, must be in place by 4/1/2026.

3. Fully operational access to Everbridge software for MSP posts to issue internal notifications to include the ability to manage internal contacts and data fully migrated from previous platform.

4. Fully operational access to Everbridge Public Communications Essentials (IPAWS only) for local jurisdictions to issue alerts.

ACCEPTANCE CRITERIA:

Contract 250000000156 Software Contract Terms and Conditions will apply.

PROJECT CONTROL AND REPORTS:

A bi-weekly progress report must be submitted to the Agency and DTMB Project Managers throughout the life of this project. This report may be submitted with the billing invoice. Each bi-weekly progress report must contain the following:

1. Hours: Indicate the number of hours expended during the past two weeks, and the cumulative total to date for the project. Also state whether the remaining hours are sufficient to complete the project.

2. Accomplishments: Indicate what was worked on and what was completed during the current reporting period.

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3. Funds: Indicate the amount of funds expended during the current reporting period, and the cumulative total to date for the project.

SPECIFIC DEPARTMENT STANDARDS:

Agency standards, if any, in addition to DTMB standards.

PAYMENT SCHEDULE:

Contractor may invoice the State the amount of $2,640.00 after it has rendered all services detailed herein and the State has formally accepted all deliverables listed herein. After completion of the services and formal acceptance of the deliverables, Contractor may invoice the State the amount of $10,578.13 for the first year of software licensing. Contractor may invoice the State for subsequent annual software licensing renewals each year thereafter on the anniversary of the initial software licensing invoice. The table below details the cost of this change notice:

One Time Fee Qty DESCRIPTION

1,000 ProServe - Mass Notification Standard Deployment $ 2,640.00 Pricing Period: April 1, 2026 - December 31, 2026

QTY DESCRIPTION PRICE

30 Everbridge Additional Organization $ 7,875.00 1 Public Communication Essentials - US $ 1,500.00

1,000 Everbridge Mass Notification (MN) Additional Contacts $ 1,203.13 4/1/26-12/31/26 Total Cost: $ 10,578.13 Pricing Period (Annually): 2027-2029

QTY DESCRIPTION PRICE

30 Everbridge Additional Organization $ 10,500.00 1 Public Communication Essentials - US $ 2,000.00

1,000 Everbridge Mass Notification (MN) Additional Contacts $ 1,604.17 Annual Total (Years 2027-2029): $ 14,104.17

Messaging Credits Total Credits

Year 1 500,000

Year 2 500,000

Year 3 500,000

Year 4 500,000

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Payment will be made on an annual basis. DTMB will pay CONTRACTOR upon receipt of properly completed invoice(s) which shall be submitted to the billing address on the State issued purchase order not more often than monthly. DTMB Accounts Payable area will coordinate obtaining Agency and DTMB Project Manager approvals. All invoices should reflect actual work completed by payment date and must be approved by the Agency and DTMB Project Manager prior to payment. The invoices shall describe and document to the State’s satisfaction a description of the work performed, the progress of the project, and fees. When expenses are invoiced, receipts will need to be provided along with a detailed breakdown of each type of expense.

Payment shall be considered timely if made by DTMB within forty-five (45) days after receipt of properly completed invoices.

EXPENSES:

The State will NOT pay for any travel expenses, including hotel, mileage, meals, parking, etc.

PROJECT CONTACTS:

The designated Agency Program Manager is:

Lawrence St. George Michigan State Police Emergency Management and Homeland Security Division MSP Headquarters 7150 Harris Drive Dimondale, MI 48821 517-449-0470 Stgeorgel@michigan.gov

The designated DTMB Program Manager is:

Jim Coggin Department of Technology, Management and Budget Agency Services supporting Michigan State Police (MSP) 7150 Harris Drive 2nd Floor, Pillar M-13 Dimondale MI 48821 Phone: 517.243.5265 Cogginj@michigan.gov

LOCATION OF WHERE THE WORK IS TO BE PERFORMED:

Contractor staff will work remotely. Everbridge is based in Vienna, VA.

EXPECTED CONTRACTOR WORK HOURS AND CONDITIONS:

Work hours are not to exceed eight (8) hours a day, forty (40) hours a week. Normal working hours of 8:00 am to 5:00 pm are to be observed unless otherwise agreed to in writing.

No overtime will be permitted.

mailto:Cogginj@michigan.gov

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This purchase order is a release from Contract Number 250000000156. This purchase order, statement of work, and the terms and conditions of Contract Number 250000000156 constitute the entire agreement between the State and the Contractor.

STATE OF MICHIGAN

ENTERPRISE PROCUREMENT

Department of Technology, Management, and Budget 320 S. Walnut Street 2nd Floor Lansing, MI 48933

P.O. BOX 30026 LANSING, MICHIGAN 48909

CONTRACT CHANGE NOTICE

CONTRACT SUMMARY

Mass Notification System

INITIAL EFFECTIVE DATE INITIAL EXPIRATION DATE INITIAL AVAILABLE OPTIONS EXPIRATION DATE

BEFORE

December 4, 2024 December 3, 2029 5 - 12 Months December 3, 2029

PAYMENT TERMS DELIVERY TIMEFRAME

ALTERNATE PAYMENT OPTIONS EXTENDED PURCHASING

MINIMUM DELIVERY REQUIREMENTS

P-Card Direct Voucher (PRC) Other Yes No

25 Corporate Drive, 4th Floor

Burlington 21 01803

Dwight Paul

937-741-3674 dwight.paul@everbridge.com

CV0009482

Everbridge, Inc.

C O

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Kristine Mills

517-242-6402

DTMB

Various Various millsk11@michigan.gov

C ontract

A dm inistrator Program M anagerSTA

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Net 45, EFT

Change Notice Number 1

Contract Number MA250000000156 to

DESCRIPTION OF CHANGE NOTICE

OPTION EXTENSIONLENGTH OF OPTION LENGTH OF EXTENSION REVISED EXP. DATE

CURRENT VALUE VALUE OF CHANGE NOTICE ESTIMATED AGGREGATE CONTRACT VALUE

$1,109,470.95 $22,632.40 $1,132,103.35

DESCRIPTION

Effective 6/18/2025, the parties agree to add a one-year pilot to the existing Contract to implement and evaluate the Safety Connection Mobile Services as detailed in the attached Statement of Work.

Additional funding in the amount of $22,632.40 is provided to support the pilot.

Please note the State has added Robert McFadden as a Program Manager.

AGENCY NAME PHONE EMAIL

DTMB Amber O'Berry 517-930-9718 OberryA@michigan.gov

DTMB Richard Dover 517-930-7949 DoverR1@michigan.gov

DNR Jennifer Wolf 517-719-0028 WOLFJ1@michigan.gov

MDOC Bernard G. Scott 517-241-8414 ScottB4@michigan.gov

DTMB Laura Brancheau 517-335-1334 BrancheauL@michigan.gov

MDOC David Enslin 517-930-6332 EnslinD@michigan.gov

DTMB Robert McFadden 517-636-4571 McFaddenR@michigan.gov

Program Managers for

Multi-Agency and Statewide Contracts

CHANGE NOTICE NO. 1 TO CONTRACT NO. MA250000000156

STATEMENT OF WORK -

IT CHANGE NOTICE

Project Title:

Everbridge Safety Connection (SC) Mobile Service Deployment - Pilot

Service Period of Coverage:

Estimated Start Date: 7/14/25 Estimated End Date: 9/14/2025

Requesting Department:

DTMB-OCTO-EUM-EUE-SDCT

Date:

06/10/2025

DTMB Program Manager:

Robert McFadden

Phone:

517-898-5505

DTMB Project Manager:

TBD

Phone:

TBD

In accordance with Contract 250000000156 with Everbridge, Inc. (“Contractor”), Contract Change required to implement Safety Connection Mobile Services and professional services for a one-year pilot to support the State of Michigan Office of the Chief Technology Officer (OCTO) End User Management (EUM) End User Enablement (EUE) Smart Device Configuration Team (SDCT) (“Client”).

The Client retains exclusive and sole discretion to determine whether to proceed beyond the pilot phase at its discretion, at any time the Client deems appropriate.

BACKGROUND:

DTMB OCTO Enterprise Operations Center-Data Center (EOC-DC) utilizes the Contractor Hosted Mass Notification System to notify personnel of IT Service outages, major Incidents, disasters, building closures and building evacuations as well as IT Alerting to contact on-call personnel.

To enhance DTMB OCTO emergency capabilities, DTMB-OCTO-EUM-EUE-SDCT (“Client”) will conduct a one-year pilot of the Contractor’s Safety Connection (SC) Mobile service to facilitate emergency notifications. This service will provide the Client with targeted notifications using a geolocation tracking system that enhances staff safety by providing real-time location data, enabling quick response in emergencies. This service also improves communication, reduces response times during incidents, and fosters a sense of security among staff, ultimately promoting a safer and more efficient working environment. This service will enable corridor tracking, alerts for Management, and deliver analytics to improve staff safety while ensuring secure data transmissions.

See Everbridge Safety Connection—Mobile System Inclusion Sheet for more details.

PROJECT OBJECTIVE:

The Contractor will provide the State with 500 SC Mobile licenses for the State to use during the one-year pilot.

Professional Everbridge Services required to support the deployment of the Contractor’s (SC) Mobile service.

SCOPE OF WORK:

The Everbridge Safety Connection (“SC”) Mobile Service Package offering has been constructed to apply years of industry expertise, in depth system and process knowledge, customized training and delivery of best practices. Deployments are led by an experienced consultant(s) with Critical Event Management (“CEM”) and communications expertise.

SC is deployed via a single production instance of an Everbridge Software as a Service (“SaaS”) environment known as an organization. An additional single test organization is provisioned to allow the Client to test automation for data management and test communications protocols. The scope of service is broken down into five primary milestones.

Planning

This milestone is the start of the project where the team is formed, and objectives are confirmed.

In the Planning session, Everbridge Professional Services and Client work together to define the optimal configuration of the Everbridge SC Mobile Service. The Planning session covers the following topics:

• Review high-level goals for implementation.

• Review and confirm Client use cases.

• Set implementation milestone dates.

Upon completion of the project kickoff, Everbridge and Client will mutually agree on dates for the consulting work.

Everbridge Responsibilities

Detailed review of best practices

Organize and conduct Planning session

Review high-level goals for implementation

Review and confirm Client use cases

Define and review implementation milestone plan with Client

Client Responsibilities Confirm the attendees that are scheduled for the Planning session

Provide prioritization and approvals as needed

Approve implementation milestone plan

Ensure necessary resources, systems and applications will be prepared and ready for an efficient start to the work.

Everbridge Deliverables Implementation Milestone Plan

Data Management

This milestone includes guidance and assistance with managing a single contact upload.

Provides customers with a tailored data management strategy for static contact data and Single Sign On. The strategy will outline how data is collected, stored, organized, protected, and used to ensure efficiency, compliance, and informed decision-making.

Everbridge Responsibilities

Review data source for static data

Recommendations on data management strategy

Configuration assistance with Single Sign On

(Client must use a SAML 2.0 compliant identity provider)

Contact Data Upload Assistance

Client Responsibilities Provide contact data

Everbridge Deliverables Tailored data management strategy

System Configuration

This milestone includes providing assistance with system configuration to allow administrators to learn as they are guided through the enablement of system functionality and features.

• Everbridge Organization Settings

• Incident Communication Configuration

• User Access Roles This milestone also includes all activities to configure user access roles and includes all workshop meetings that cover the following tasks:

1. Incident Template Configuration

• 1 Template for "Custom Form" Button

• 1 Template for "SOS" thresholds

• 1 Template for "Emergency Call"

2. Define user roles and permissions

3. Mobile App button Configuration

• SOS

• Chaperone (Safety Corrider)

• Emergency Call

• Check In

• Custom form

• Content

Everbridge Responsibilities

Overview of all levels of role-based access

Creation of required roles for system users

Configure templates per Client’s requirements

Client Responsibilities

Defining required system roles

Provide specific template related data

Assigning user roles

Deliverables Implement system configurations

Provide system configuration documentation for all templates and user roles

User Acceptance Test Support and Go-Live

This milestone includes User Acceptance Test (UAT) support to the Client and will be Accepted per Contract 250000000156 Terms and Conditions Section 9. Software Acceptance Testing.

Everbridge Responsibilities

Provide UAT plan best practices and UAT plan template

Conduct a session to review Client's UAT plan

Provide remote support for UAT

Assist with minor configuration changes as required

Client Responsibilities Define UAT plan

Act as system and configuration testers

Provide any access required for UAT support and Go Live support

Provide sign-off when the configured integration is deemed complete and ready for Go Live support

Everbridge Deliverables UAT plan template

Remediation of non-conformities

System Training & Proficiency

Includes remote delivery of system administrator and system user training courses and Accepted prior to Go-Live.

Everbridge Training session on roles/user creation

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Responsibilities User training for DTMB system administrators

User training for organizational managers

Train-the-trainer training for end users

Client Responsibilities Schedule training for administrators and managers

Distribute training materials and job aids to users Everbridge Deliverables Provide training documentation and job aids for all user roles and configured templates

Conduct training session(s) for administrators

Conduct training session(s) for organizational managers, including “train the trainer” session covering end user training

DELIVERABLES:

Deliverables will not be considered complete until the DTMB Project Manager has formally accepted them.

ACCEPTANCE:

Contract 250000000156 Software Contract Terms and Conditions will apply.

PROJECT CONTROL AND REPORTS:

A bi-weekly progress report must be submitted to the DTMB Project Managers throughout the life of this project. This report may be submitted with the billing invoice. Each bi-weekly progress report must contain the following:

1. Accomplishments: Indicate what was worked on and what was completed during the current reporting period.

2. Risks/Issues: Identify any risks/issues which are impacting the project and the steps being taken to mitigate those risks and correct issues.

3. Funds: Indicate the amount of funds expended during the current reporting period, and the cumulative total to date for the project.

SPECIFIC DEPARTMENT STANDARDS:

Specific Standards, per Everbridge Contract 250000000156.

PAYMENT SCHEDULE:

Payment will be based on a flat rate and is not time and material.

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Licensing Up to 500 licenses may be purchased during year one as determined by the Client.

The State will purchase 50 licenses upon Project initiation and the remaining licenses the Client deems necessary for the project after UAT is Accepted by the Client.

SCHEDULE D – SERVICE LEVEL AGREEMENT (CONTRACTOR HOSTED) of Contract Number 250000000156 will apply for licenses purchased.

QTY Description Unit Price Price

500 Safety Connection Mobile $35.3648 $17,682.40

Estimated Year 1 Total: $17,682.40

Professional Services A 50% payment will be made upon Project initiation and 50% payment upon Acceptance of completion.

QTY Description Price

1 ProServe – Safety Connection Mobile $3,300.00

Professional Services Total: $3,300.00

All invoices must include the purchase order number.

DTMB will pay CONTRACTOR upon receipt of properly completed invoice(s) which shall be submitted to the billing address on the State issued purchase order not more often than monthly.

DTMB Accounts Payable area will coordinate obtaining DTMB Project Manager approvals. All invoices should reflect actual work completed by payment date and must be approved by the DTMB Project Manager prior to payment. The invoices shall describe and document to the State’s satisfaction a description of the work performed, the progress of the project, and fees.

Payment shall be considered timely if made by DTMB within forty-five (45) days after receipt of properly completed invoices.

EXPENSES:

The State will NOT pay for any travel expenses, including hotel, mileage, meals, parking, etc.

PROJECT CONTACTS:

The designated DTMB Program Manager is:

Robert McFadden

DTMB-CTO-EUM-EUE-SDCT

Ops Center 1 -CC 7285 Parsons Dr.

Dimondale, MI 48821 517-898-5505 mcfaddenr@michigan.gov mailto:mcfaddenr@michigan.gov

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The designated DTMB Project Manager is:

TBD

LOCATION OF WHERE THE WORK IS TO BE PERFORMED:

Consultants will work remotely.

EXPECTED CONTRACTOR WORK HOURS AND CONDITIONS:

Everbridge’s standard working week is forty hours, delivered Monday through Friday during normal business hours, which are 8 AM to 5 PM (EST). Everbridge and the Client will mutually agree upon onsite and remote work arrangements. In the event that Client requires off-hours or weekend support, Everbridge will provide an estimate for the additional effort as a change order if resourcing can be made available. An executed change order or other mutual agreement is required to assign resources for off-hours effort.

No overtime will be permitted.

The purchase order is a release from Contract Number 250000000156. The purchase order, statement of work, and the terms and conditions of Contract Number 250000000156 constitute the entire agreement between the State and the Contractor.

Prepared for:

Robert McFadden State-of Michigan 111 S Capitol Avenue Lansing MI 48933 United States Ph:

Fax:

Email: mcfaddenr@michigan.gov

Quotation Quote #: Q-220526 Date: 6/5/2025 Expires On: 7/31/2025

Confidential

Salesperson: Cristy Keeton Phone: (832) 682-9404 Email: cristy.keeton@everbridge.com Payment Term:Net 45 Entity ID: Everbridge, Inc. - 26-1919312

Year 1

QTY DESCRIPTION Unit Price PRICE 500 Safety Connection Mobile $35.3648 USD 17,682.40

Year 1 TOTAL: USD 17,682.40

Professional Services

QTY DESCRIPTION PRICE

1 Proserve - Custom Consulting Services USD 3,300.00

Professional Services TOTAL: USD 3,300.00

Pricing Summary:

Year One Fees: USD 17,682.40

One-time Implementation and Setup Fees: USD 0.00

Professional Services: USD 3,300.00

Total Year One Fees Due: USD 20,982.40

Messaging Credits Summary:

Initial Credits Allowance Additional Credits Purchased Total Credits

Year 1 1,000,000 0 1,000,000

Contract Summary Information:

Contract Period: 12 Months mailto:mcfaddenr@michigan.gov mailto:cristy.keeton@everbridge.com

Quote Terms:

1. Quote subject to the terms and conditions of the Master Services Agreement, including any amendments, executed between the relevant Everbridge entity and the customer listed above (the “Agreement”). Client accepts this by signing the Quote or issuing a Purchase Order referencing the Quote or the services in this quote.

2. Subject to sales taxes where applicable.

3. Except for currency designation, the supplemental notes below, if any, supplied in this Quote are for informational purposes and not intended to be legally binding or override the language of the Agreement.

Please, Sign, Date and Return:

Signature: Date:

Name (Print): Title:

Please, Sign, Date and Return:

Signature: Date:

Name (Print): Title:

Everbridge, Inc.

8300 Boone Blvd, Suite 800 Vienna,VA 22182

(818) 230-9700

THANK YOU FOR YOUR BUSINESS!

SYSTEM INCLUSION - Confidential

Everbridge Safety Connection—Mobile

Overview Everbridge Safety Connection™ Mobile helps organizations quickly locate and communicate with their constituents.

The solution aggregates geo-location data from HR systems and the Everbridge Mobile app so you can reach out to those constituents who are potentially at risk. Combining the Everbridge Mobile app with the power of Everbridge Mass Notification, Safety Connection™ helps to improve employee security and provide enhanced information about an employee’s location to help keep people safe. Everbridge Mass Notification is supported by state-of-the-art security protocols, elastic infrastructure, advanced mobility, interactive reporting and analytics, adaptive people and resource mapping to mirror your organization, and true enterprise class data management capabilities to provide a wide array of data management options. Below is a list of key system inclusions with your new Everbridge Safety Connection™ system.

Usage

• Unlimited email notifications

• Unlimited Everbridge mobile app push notifications

• SMS, Voice, Fax, conference calls, TTY communications and notifications are subject to the Everbridge Credit

Based Usage Policy.

For details, please refer to the Messaging Credits System Inclusion.

Core Platform Access

• Unlimited Administrators to Mass Notification for web-based portal to initiate messages, reporting, and administration

• Unlimited Administrators for ManageBridge Application (iOS, Android) and Mobile Optimized Notification Site

• Three (3) Organizations with unlimited nested static and dynamic groups

• One (1) Contact Data Location

• Four (4) Everbridge basic conference bridge codes

• Access to Everbridge Elastic Infrastructure for message delivery

• Branded opt-in portal with custom fields and opt-in subscriptions

• Flexible role-based access controls to manage user permissions

• Access to Real-Time Dashboard, Notifications and Incidents Library, Everbridge Universe, and Custom Reporting

• Access to the customizable mobile buttons

© Everbridge, Inc. Confidential & Proprietary www.everbridge.com http://www.everbridge.com/

• Access to the SOS, Safe Corridor, and Emergency Call in the Everbridge Mobile app to allow contacts to check in and the organization to automate outreach to predefined contacts and to require check-in and location monitoring capabilities within a specific geographic area

• Access to Apple Watch mobile app functionality

• Access to Single Sign on to simplify user & contact access and authentication management

Key Features

• Integrated GIS/Map-based, rule-based, group-based, or individual contact selection options

• Ability to send standard, polling, or on-the-fly ‘One-Touch’ Conference Call messages

• One-screen broadcast creation workflow to speed message creation and reduce human error

• Everbridge Network to access situational intelligence & notifications shared by other public and private organizations

• Publish notifications directly to Facebook and Twitter and websites and other services that support API access via HTTPS using ‘Web Posting’

• Publish notifications directly to Facebook and Twitter and Websites and services that support API access via

HTTPS using ‘Web Posting’

• Publish notifications directly to the Smartphones of residents and employees via Everbridge Mobile app

• Map-based drawing and selection tools and imported shape files (e.g. Google Maps, Bing Maps, ESRI)

• Automated address geo-coding for contacts

• Organization specific customizable caller ID, greetings, and broadcast settings

• SMPP-based True SMS text messaging

• Our service transmits messages through various channels using standard protocols. Messaging services like email, voice calls, and SMS may experience delays or undelivered messages due to third parties, often chosen by you or the recipient (e.g., busy signal, carrier network issues, or dead battery). We cannot guarantee delivery and advise against relying solely on one messaging channel for important communications.

• Our service supports messaging through various channels, subject to usage limits ("Message Credits"). Your Quote or pricing document outlines your annual Message Credit Limit. This limit includes unlimited push notifications via our app, email, or pager, and a maximum number of individual messages before incurring extra costs. You can monitor your Message Credit usage, limit, and remaining credits on our Client Portal. If you exceed your limit, we may charge you for overages. We advise purchasing more Message Credits if you are close to your limit. Additional Message Credits can be bought anytime.

• Each of the following is counted as a single message credit:

• SMS Text messages:

• For messages that contain only GSM characters, each 153 characters or portion thereof.

• For messages that contain any non-GSM characters, each 67 characters or portion thereof.

• GSM characters include only characters in the GSM 7-bit default alphabet.

• Character limits for SMS Text messages are determined by telecommunication providers.

Everbridge reserves the right to change the length of a single SMS Text message if telecommunication providers update these amounts.

• Voice messages or Conference Voice: One minute or portion of a minute of the voice message, calculated on a cumulative basis per month, per destination country.

• TTY: One minute per TTY message.

• Fax: Per Page Transmitted

• Multi-language Text to Speech Engine and Custom Voice Recording

• Real-time reporting for improved situational awareness and easier after-action analysis

• Live Operator Message Initiations on your behalf

• Interactive Dashboard for Organizational Activity Summary

• Audio Bulletin Board

• Active Shooter, Shelter in Place, Evacuation Order and Crisis Response Team (CMT) Bridge Activation message guides

Set-up, Implementation, and Support

• Initial Contact Data Upload and Test Broadcast Support

• Unlimited Access to Everbridge University classes

• 24x7 Customer Support (phone, web, email)

• To enable our customer support teams to more effectively solve our customers’ support-related issues, we use an artificial intelligence feature to provide analytics, suggest guidance, and improve our knowledge base. Access to support tickets is required for the feature to operate.

• Global Support/Operations Centers for Redundant Live Support

NOTICE OF CONTRACT

between

THE STATE OF MICHIGAN

and

25 Corporate Drive, 4th Floor

Burlington Massachusetts 01803

Dwight Paul

937-741-3674 dwight.paul@everbridge.com

CV0009482

Everbridge, Inc.

C O

N

TR

A C

TO

R

Kristine Mills

517-242-6402

DTMB

Multiple Multiple millsk11@michigan.gov

CONTRACT SUMMARY

DESCRIPTION: Mass Notification System

INITIAL EFFECTIVE DATE INITIAL EXPIRATION DATE EXPIRATION DATE BEFORE

CHANGE(S) NOTED BELOW

12/4/2024 12/3/2029 5 - 1 Year

PAYMENT TERMS DELIVERY TIMEFRAME

ALTERNATE PAYMENT OPTIONS EXTENDED PURCHASING

MINIMUM DELIVERY REQUIREMENTS

N/A

P-card Payment Request (PRC) Other Yes No

MISCELLANEOUS INFORMATION

THIS IS NOT AN ORDER. This Contract Agreement is awarded on the basis of the State’s inquiry bearing the solicitation number RFS 240000001012. Orders for Delivery will be issued directly by the Departments through the issuance of a Delivery Order.

ESTIMATED CONTRACT VALUE AT TIME OF EXECUTION $1,109,470.95

N/ANet 45, EFT

C on tra ct

Ad m in is tra to r Pr og ra m M an ag er

ST

A

TE

NOTICE OF CONTRACT NO. 250000000156

INITIAL

AVAILABLE

OPTIONS

12/3/2029

AGENCY NAME PHONE EMAIL

DTMB Amber O'Berry 517-930-9718 OberryA@michigan.gov

DTMB Richard Dover 517-930-7949 DoverR1@michigan.gov

DNR Jennifer Wolf 517-719-0028 WOLFJ1@michigan.gov

MDOC Bernard G. Scott 517-241-8414 ScottB4@michigan.gov

DTMB Laura Brancheau 517-335-1334 BrancheauL@michigan.go v

MDOC David Enslin 517-930-6332 EnslinD@michigan.gov

Program Managers for

Multi-Agency and Statewide Contracts

FOR THE CONTRACTOR:

Company Name

Authorized Agent Signature

Authorized Agent (Print or Type)

Date

FOR THE STATE:

Signature

Name and Title

Agency

Date

CONTRACT NO. 250000000156

SOFTWARE CONTRACT TERMS AND

CONDITIONS

These Terms and Conditions, together with all Schedules (including the Statement(s) of Work), Exhibits and any other applicable attachments or addenda (Collectively this “Contract”) are agreed to between the State of Michigan (the “State”) and EVERBRIDGE, INC. (“Contractor”), A DELAWARE CORPORATION. This Contract is effective on December 4th, 2024 (“Effective Date”), and unless terminated, will expire on December 3rd, 2029 (the “Term”).

This Contract may be renewed for up to 5 additional 1-year period(s). Renewal is at the sole discretion of the State and will automatically extend the Term of this Contract. The State will document its exercise of renewal options via a Change Notice.

1. Definitions. For the purposes of this Contract, the following terms have the following meanings:

“Acceptance” means the State’s notification to Contractor that the Solution, or any part thereof, conforms to the requirements of this Contract, including the applicable Specifications and Documentation.

“Acceptance Tests” means such tests as may be conducted in as described in Section 9 and any applicable Statement of Work to determine whether the Software meets the requirements of this Contract and the Documentation.

“Access” means when an individual: (1) enters a restricted or locked area, room, container, or system containing State Data; or (2) obtains, acquires, receives, examines, uses, controls (including maintaining physical or technical controls, or having the ability to modify or bypass security controls), or gains knowledge of State Data, by physical, electronic, or any other methods.

“Affiliate” of a Person means any other Person that directly or indirectly, through one or more intermediaries, controls, is controlled by, or is under common control with, such Person. For purposes of this definition, the term “control” (including the terms “controlled by” and “under common control with”) means the direct or indirect ownership of more than fifty percent (50%) of the voting securities of a Person.

“Allegedly Infringing Materials” has the meaning set forth in Section 18.

“Approved Third-Party Components” means all third-party components, including Open-Source Components, that are included in or used in connection with the Software and are specifically identified by Contractor in the Contractor’s Bid Response, in an applicable Statement of Work or elsewhere in this Contract, or as otherwise required by this Contract, including without limitation as part of the State’s Security Accreditation Process defined in Schedule E – Data Security Requirements.

“Authorized Users” means all Persons authorized by the State to access and use the Software under this Contract, subject to the maximum number of users specified in the applicable Statement of Work.

“Business Day” means a day other than a Saturday, Sunday or other day on which the State is authorized or required by law to be closed for business.

“Business Requirements Specification” means the initial specification setting forth the State’s business requirements regarding the features and functionality of the Software, as set forth in a Statement of Work.

“Contract Change” has the meaning set forth in Subsection 2.2.

“Change Notice” means a writing executed by the parties to the Contract memorializing a change to the Contract.

“Change Proposal” has the meaning set forth in Subsection 2.2.

“Change Request” has the meaning set forth in Subsection 2.2.

“Confidential Information” has the meaning set forth in Subsection 22.1.

“Configuration” means State-specific changes made to the Software without Source Code or structural data model changes occurring.

“Contract” has the meaning set forth in the preamble.

“Contract Administrator” is the individual appointed by each party to (a) administer the terms of this Contract, and (b) approve any Change Notices under this Contract.

Each party’s Contract Administrator will be identified in Schedule A or subsequent Change Notices.

“Contractor” has the meaning set forth in the preamble.

“Contractor’s Bid Response” means the Contractor’s proposal submitted in response to the Solicitation.

“Contractor Hosted” means the Hosted Services and the Operating Environment are provided by Contractor or one or more of its Permitted Subcontractors.

“Contractor Personnel” means all employees of Contractor, or any subcontractors or Permitted Subcontractors involved in the performance of Services hereunder.

“Contractor Project Manager” means the individual appointed by Contractor and identified in Schedule A or subsequent Change Notices to serve as the primary contact, to monitor and coordinate the day-to-day activities of this Contract, and to perform other duties as may be further defined in this Contract, including an applicable Statement of Work.

“Customization” means State-specific changes to the Software's underlying Source Code or structural data model changes.

“Deliverables” means the Software, Documentation, any Hardware, and all other documents and other materials that Contractor is required to or otherwise does provide to the State under this Contract and otherwise in connection with any Services, including all items specifically identified as Deliverables in a Statement of Work and all Work Product.

"Digital Accessibility Standards” means the accessibility standards provided in the SOM Digital Standards, located at https://www.michigan.gov/standards.

“Deposit Material” refers to material required to be deposited pursuant to Section 28.

“Disaster Recovery Plan” refers to the set(s) of documents, instructions, and procedures which enable the Contractor to respond to accidents, disasters, emergencies, or threats without any stoppage or hindrance in its key operations and to the actions the Contractor takes to meet the Recovery Point and Recovery Time Objectives.

“Documentation” means all user manuals, operating manuals, technical manuals and any other instructions, specifications, documents or materials, in any form or media, that describe the functionality, installation, testing, operation, use, maintenance, support, technical or other components, features or requirements of the Deliverable.

“DTMB” means the Michigan Department of Technology, Management and Budget.

“Effective Date” has the meaning set forth in the preamble.

https://www.michigan.gov/som/footer/policies/som-applications-and-site-standards

“Fees” means the fees set forth in the Pricing Schedule attached as Schedule B.

“Financial Audit Period” has the meaning set forth in Subsection 23.1.

“Hardware” means all computer hardware or other equipment provided by Contractor under this Contract, if any, including but not limited to any related accessories.

“Harmful Code” means any software, hardware or other technologies, devices or means, the purpose or effect of which is to: (a) permit unauthorized access to, or to destroy, disrupt, disable, encrypt, modify, copy, or otherwise harm or impede in any manner, any (i) computer, software, firmware, data, hardware, system or network, or (ii) any application or function of any of the foregoing or the integrity, use or operation of any data Processed thereby; or (b) prevent the State or any Authorized User from accessing or using the Services as intended by this Contract, and includes any virus, bug, trojan horse, worm, backdoor or other malicious computer code and any time bomb or drop dead device.

“Hosted Services” means the hosting, management and operation of the: Operating Environment, Software, other services (including support and subcontracted services), and related resources for access and use by the State and its Authorized Users, including any services and facilities related to disaster recovery obligations.

“Implementation Plan” means the schedule included in a Statement of Work setting forth the sequence of events for the performance of Services under a Statement of Work, including the Milestones and Milestone Dates.

“Integration Testing” has the meaning set forth in Section 9.

“Intellectual Property Rights” means all or any of the following: (a) patents, patent disclosures, and inventions (whether patentable or not); (b) trademarks, service marks, trade dress, trade names, logos, corporate names, and domain names, together with all of the associated goodwill; (c) copyrights and copyrightable works (including computer programs), mask works and rights in data and databases; (d) trade secrets, know-how and other confidential information; and (e) all other intellectual property rights, in each case whether registered or unregistered and including all applications for, and renewals or extensions of, such rights, and all similar or equivalent rights or forms of protection provided by applicable law in any jurisdiction throughout the world.

“Key Personnel” means any Contractor Personnel identified as key personnel in the Contract.

“Loss or Losses” means all losses, including but not limited to, damages, liabilities, deficiencies, claims, actions, judgments, settlements, interest, awards, penalties, fines, costs or expenses of whatever kind, including reasonable attorneys' fees and the costs of enforcing any right to indemnification hereunder and the cost of pursuing any insurance providers.

“Maintenance Release” means any update, upgrade, release or other adaptation or modification of the Software, including any updated Documentation, that Contractor may generally provide to its licensees from time to time during the Term, which may contain, among other things, error corrections, enhancements, improvements or other changes to the user interface, functionality, compatibility, capabilities, performance, efficiency or quality of the Software.

“Milestone” means an event or task described in the Implementation Plan under a Statement of Work that must be completed by the corresponding Milestone Date.

“Milestone Date” means the date by which a particular Milestone must be completed as set forth in the Implementation Plan under a Statement of Work.

“New Version” means any new version of the Software, including any updated Documentation, that the Contractor may from time to time introduce and market generally as a distinct licensed product, as may be indicated by Contractor's designation of a new version number.

“Nonconformity” or “Nonconformities” means any failure or failures of a Deliverable, to conform to the requirements of this Contract.

“Open Source Components” means any software component that is subject to any open-source license agreement, including any GNU General Public License or GNU Library or Lesser Public License, or other obligation, restriction or license agreement that substantially conforms to the Open Source Definition as prescribed by the Open Source Initiative or otherwise may require disclosure or licensing to any third party of any source code with which such software component is used or compiled.

“Operating Environment” means, collectively, the platform, environment and conditions on, in or under which the Software is intended to be installed and operate, as set forth in a Statement of Work, including such structural, functional and other features, conditions and components as hardware, operating software, system architecture, configuration, computing hardware, ancillary equipment, networking, software, firmware, databases, data, and electronic systems (including database management systems).

“PAT” means a document or product accessibility template, including any Information Technology Industry Council Voluntary Product Accessibility Template or VPAT®, that specifies how information and software products, such as websites, applications, software and associated content, conform to the Digital Accessibility Standards.

“Permitted Subcontractor” means any third party hired by Contractor to perform Services for the State under this Contract or that will have Access to or have the ability to control access to State Data or both.

“Person” means an individual, corporation, partnership, joint venture, limited liability company, governmental authority, unincorporated organization, trust, association, or other entity.

“Pricing Schedule” means the schedule attached as Schedule B.

“Process” means to perform any operation or set of operations on any data, information, material, work, expression or other content, including to (a) collect, receive, input, upload, download, record, reproduce, store, organize, combine, log, catalog, cross-reference, manage, maintain, copy, adapt, alter, translate or make other improvements or derivative works, (b) process, retrieve, output, consult, use, disseminate, transmit, submit, post, transfer, disclose or otherwise provide or make available, or (c) block, erase or destroy. “Processing” and “Processed” have correlative meanings.

“Representatives” means a party's employees, officers, directors, partners, shareholders, agents, attorneys, successors and permitted assigns.

“RFS” means the State’s request for solution designed to solicit responses for Services under this Contract.

“Services” means any of the services, including but not limited to, Hosted Services, installation, configuration, implementation, and/or Support Services, that the Contractor is required to or otherwise does provide under this Contract.

“Service Level Agreement” means the schedule attached as Schedule D, setting forth the Support Services Contractor will provide to the State, and the parties' additional rights and obligations with respect thereto.

“Site” means any physical location(s) designated by the State in, or in accordance with, this Contract or a Statement of Work for delivery and installation of the Deliverable, if applicable.

“Software” means Contractor’s software as set forth in a Statement of Work, and any Approved Third-Party Components, and any Configurations made by or for the State pursuant to this Contract including the Contractor’s Operating Environment.

“Solution” means Deliverables and Services singularly or in any combination thereof, as applicable, set forth in a Statement of Work.

“Source Code” means the human readable source code of the Software to which it relates, in the programming language in which the Software was written, together with all related flow charts and technical documentation, including a description of the…