25-8360_Solicitation.pdf

COLLIER COUNTY

BOARD OF COUNTY COMMISSIONERS

INVITATION TO NEGOTIATE (ITN)

FOR

NORTH COLLIER REGIONAL PARK FOOD SERVICES

SOLICITATION NO.: 25-8360

BARBARA LANCE, PROCUREMENT STRATEGIST

PROCUREMENT SERVICES DIVISION

3295 TAMIAMI TRAIL EAST, BLDG C-2

NAPLES, FLORIDA 34112

TELEPHONE: (239) 252-8998

Barbara.Lance@colliercountyfl.gov (Email)

This solicitation document is prepared in a Microsoft Word format (Rev 8/7/2017). Any alterations to this document made by the Vendor may be grounds for rejection of proposal, cancellation of any subsequent award, or any other legal remedies available to the Collier County Government.

SOLICITATION PUBLIC NOTICE

INVITATION TO NEGOTIATE (ITN)

NUMBER:

25-8360

PROJECT TITLE: NORTH COLLIER REGIONAL PARK FOOD SERVICES

ITN OPENING DAY/DATE/TIME: MARCH 6, 2025, AT 3:00 PM EST

PLACE OF ITN OPENING: PROCUREMENT SERVICES DIVISION

3295 TAMIAMI TRAIL EAST, BLDG C-2

NAPLES, FL 34112

All proposals shall be submitted online via the Collier County Procurement Services Division Online Bidding System:

https://procurement.opengov.com

INTRODUCTION

As requested by the Parks and Recreation Division (hereinafter, the “Division”), the Collier County Board of County

Commissioners Procurement Services Division (hereinafter, “County”) has issued this Invitation to Negotiate (hereinafter, “ITN”) with the intent of obtaining proposals from interested and qualified vendors in accordance with the terms, conditions and specifications stated or attached. The vendor, at a minimum, must achieve the requirements of the Specifications or Scope of Work stated.

Collier County is inviting interested and qualified food vendors to submit proposals to provide food services at the Collier County

Sun N Fun Water Park and other concession facilities located at the North Collier Regional Park. This Invitation to Negotiate (ITN) seeks to identify experienced, reliable, and innovative vendors who can offer a variety of food and beverage options to meet the needs of our visitors, while adhering to the highest standards of food safety, quality, and customer service.

BACKGROUND

The County is interested in receiving proposals for an agreement for the County owned North Collier Regional Park’s (NCRP)

Sun-N-Fun, Soccer and Softball field concessions. The Parks and Recreation Division is committed to providing quality services to the citizens of Collier County. The focus is to provide the public, both residents and visitors, with unique recreation experiences.

The County’s parks and recreation facilities contribute to the health of the community’s residents, enhance the integrity and quality of the natural environment and attract visitors to the community, thereby contributing to local tourism and economic development.

The North Collier Regional Park is located adjacent to the Children’s Museum at 15000 Livingston Road, Naples, FL 34119. The amenities include:

• 8 tournament soccer fields

• 5 tournament softball fields

• Sun-N-Fun Lagoon Water Park

• RecPlex Fitness Center

• Calusa fossil dig play area for children

• Interactive playground

• Exhibit hall

North Collier Regional Park is a prime location for adults and children to gather and enjoy beautiful Southwest Florida. The general park is open Monday through Sunday from 6 AM – 10 PM.

TERM OF CONTRACT

The contract term, if an award(s) is/are made is intended to be for three (3) years with two (2) one (1) year renewal options.

Prices shall remain firm for the initial term of this contract.

Surcharges will not be accepted in conjunction with this contract, and such charges should be incorporated into the pricing structure.

https://procurement.opengov.com/

DETAILED SCOPE OF WORK

The selected food vendor will be responsible for:

1. Providing a diverse menu of high-quality food and beverages for park visitors, with options suitable for a wide range of dietary preferences.

2. Operating and maintaining food service areas within the park during normal operating hours.

3. Ensuring compliance with all relevant health and safety regulations, including food handling and sanitation requirements.

4. Offering an efficient and customer-friendly service to enhance the visitor experience.

5. Managing inventory, staffing, and equipment necessary to operate food service areas.

1. Uses:

The County shall provide the Vendor and their employees the use of Concession Operations Area (“COA”) facilities at North

Collier Regional Park (“NCRP”) to provide food/beverage sales operations and related services.

The County will require that the Vendor prioritize food and beverage services provided at the Sun-N-Fun water park concession (Shack). In addition, the Vendor is expected to start operations at least thirty-minutes prior to scheduled open time of the water park.

The Concession operation tasks may include, but are not limited to:

• Sale of retail food and beverages as approved by the Parks and Recreation Director.

• Ensure that the foods, beverages offered are fresh; and up to date.

• Cash management and deposit of monies.

• Credit/debit card processing capabilities.

• Maintenance of safe and clean areas for the production of foods and beverages to be sold to retail customers, and housekeeping of areas surrounding the sales operation.

• Maintenance of current required licenses and permits.

2. Hours of Operation

During the term of the agreement, the concession operation shall, at minimum, be open and properly staffed in accordance with the operation hours of Sun-N-Fun Lagoon. The Vendor may open additional days, subject to prior written approval of the

Parks and Recreation Director or designee. All hours of operation shall be conspicuously posted and easily read by park visitors.

3. Special Events

The Vendor does not have exclusive rights to the North Collier Regional Park but will have the option to provide concession services during special events (i.e. sports tournaments, festivals, charity walk, any non-sporting county run events and third-party rental events) identified by the Parks and Recreation’s Contracts Manager (“County’s Contract Manager”) and held at the

NCRP throughout the year. The County’s Contracts Manager will provide Vendor an event list which is subject to change as events get cancelled or additional events become available. The Parks and Recreation Division will make an effort to produce the most updated schedule whenever a change occurs. If the Vendor cannot provide services during these events, the Vendor is required to provide a response time within seven (7) calendar days of being notified of the special events by the County.

4. Pricing and Sale Operations

The Vendor agrees that prices and fees charged for the concession merchandise and services will be competitive with the local market. All prices must be displayed and visible by the Vendor’s customer. All such prices and fees must be approved in writing by the Director of Parks and Recreation or designee. The Vendor shall sell only those items approved in writing by the

County.

The Vendor may request in writing to sell additional products or provide additional related services at any point during the contract. The County reserves the right to accept, or reject, those additional products or services at its sole discretion. Prior written approval of those additional products or services must be granted to the Vendor by the County’s Contracts Manager.

The Vendor may sell any items permitted under Florida state law and with the proper licensing/tax permits for such sales and with written approval by the Director of the Parks and Recreation Division or designee.

The Vendor shall use point-of-sale (“POS”) electronic cash machines or other electronic accounting control equipment for the proper control of all payments. All sales transaction must be accompanied by a receipt to the customer.

5. Employees; Managers

The Vendor shall employ people to work the facility who are neat, clean, well-groomed and courteous. Subject to the

American with Disabilities Act, Vendor shall supply competent employees, who are physically capable of performing their employment duties and the County may require the Vendor to remove an employee it deems careless, incompetent, insubordinate or otherwise objectionable and whose continued employment on Collier County property is not in the best interest of the County.

All Vendor employees shall wear shirts with the Vendor’s logo or other identifying marking. The Vendor shall have an experienced manager overseeing the concession operations at all times when open for business. When the manager is absent, the operation shall be directed by an assistant manager, experienced and trained in Food and Beverage Concession operations and at least twenty-one (21) year of age. All managers will be Food Safe Compliant with all State of Florida and Collier

County “Serve Safe” requirements and licenses. There shall be an after-hours contract person available by telephone and the contact phone number shall be provided to the Director of Parks and Recreation, or designee.

6. No Improper Use

The Vendor will not use, nor suffer or permit any person to use in any manner whatsoever, the concession facilities for any improper, immoral or offensive purpose, or for any purpose in violation of any federal, state, county, or municipal ordinance, rule, order, or regulation, or any governmental rule or regulation now in effect or hereafter enacted or adopted.

7. Facilities and Property

The Vendor shall maintain sanitary, neat and safe facilities and orderly operations at all times to ensure a maximum value to guests. Under the agreement, the Vendor acknowledges it is assuming responsibility for managing the Concessions Operating

Areas in its current “as is” condition and in good order. There shall be no living quarter, nor shall anyone be permitted to live on the premises.

Vendor shall not remove from the NCRP COA any personal property brought thereon or any replacements thereto by the

Vendor for the purpose of this Agreement, except such items as may be removed with the express written permission of the

Director of Parks and Recreation or designee.

Collier County shall make available the use of the (“COA”) and equipment at Sun-N-Fun Water Park and other concession facilities located at NCRP in accordance with this ITN for a minimum of $15.00/square foot/year.

8. Not a Lease

No part, parcel, building, structure, equipment or space is leased to the Vendor. The Vendor is not a lessee. The Vendor’s right to operate the concession shall continue only so long as the concession operation complies with the undertakings, provisions, agreements, stipulations and conditions of this Agreement.

9. Supplies and Equipment

The Vendor shall be responsible for the proper care and maintenance of all existing furniture, equipment, fixtures within the

COA. The Vendor will be responsible for repair, maintenance and replacement of existing furniture, equipment and fixtures.

Any equipment necessary for the sale of concessions, other than the existing equipment, must be furnished and maintained by the Vendor and shall remain property of the Vendor.

Should the Vendor determine that the equipment is in non-working order, and its value is above one thousand dollars ($1,000);

and the County’s Contracts Manager determines the equipment is non-functioning, the County’s Contract Manager shall determine if the County will purchase a new (and similar piece of equipment) at the County’s expense. Any replacements of equipment should be coordinated through Director of Parks and Recreation or designee. Replacement equipment with a value less than one-thousand dollars ($1,000) shall be the responsibility of the Vendor. Should the County’s Contract Manager determine that the cause of the damage was a direct result of the negligence by the Vendor; the County may invoice the Vendor for the replacement cost, or a portion of the replacement cost.

10. Utilities

The County will provide utilities at each COA, including electricity, water, and sewer service at no expense to the Vendor.

11. Incident Reporting Requirements

In the event of a safety or security accident or incident to employees, visitors, and/or property resulting direct operations of the concession, the Vendor must communicate to the Parks and Recreation Contract’s Manager immediately followed by a written incident report (forms will be provided to the awarded Vendor).

12. Trash, Rubbish, and Garbage:

The County will provide all garbage, trash and rubbish receptacles within the confines of the concession operation areas, including a dumpster and enclosure. The Vendor shall be responsible for the pickup and removal of all rubbish, trash and garbage, including removal of trash from the concession area to the dumpster. The Vendor agrees to perform daily removal of litter in the immediate exterior area within fifty (50) feet of the concession. The County shall be responsible for the removal of all trash from the dumpster.

The Vendor shall have a neat and orderly operation at all times and shall be solely responsible for necessary housekeeping on and around the COA.

13. Licenses, Permits and Certifications:

Vendor shall maintain, as applicable, current licenses, permits and/or certifications to conduct business throughout the contract.

• Food Manager Certification

• State of Florida Department of Business and Professional Regulation Food Service License, Florida Department of

Agriculture & Consumer Services, and/or Department of Health

• Safe Serve certified (certification form needs to be provided for all employees)

• Florida State Food Service License (per business)

14. Safety and Security

The County will not assume any responsibility for COA security or alarms other than the security cameras at common areas and routine law enforcement patrols by Collier County Park Ranger patrols. Smoke, fire or fume activation within the

Vendor’s work area, and the reporting of those activations to the County is the responsibility of the awarded Vendor.

The Vendor will cooperate with all jurisdictional law enforcement agencies and personnel.

15. Prohibited Items

The sale of items in glass containers is not permitted. The County has a recycle program in place and the Vendor will make every effort to comply with that program with respect to the disposal of containers. Any and all alcoholic beverages sale and tobacco products are not permitted.

16. Inspection

The concession facilities and premises may be inspected at any time by an authorized representative of the Parks and

Recreation Director or by any other agency having responsibility of inspection of such operations. Vendor shall undertake immediately the correction of any deficiency cited by such inspectors.

17. No Dangerous Materials.

The Vendor shall not use or permit in the facilities the storage of illuminating oils, oil lamps, turpentine, benzine, naphtha, or other similar substances, or explosives of any kind, or any substance or articles prohibited in the standard policies of fire insurance companies doing business in the State of Florida.

18. Storm Warning.

Upon declaration of a hurricane projecting an imminent strike, or the implementation of evacuation procedures from Collier

County, the Vendor shall meet with the Director of Parks and Recreation or designee for the formulation of plans for the removal of all perishable goods and to ensure the concession site has been properly secured for hurricane approach.

INVITATION TO NEGOTIATE (ITN) PROCESS

1.1 The Proposers will submit proposal which will be scored based on the criteria in Grading Criteria for Development of

Shortlist, which will be the basis for short-listing the vendors.

The Proposers will need to meet the minimum requirements outlined herein in order for their proposal to be evaluated and scored by the COUNTY. The COUNTY will then grade and rank to at least the top three short-listed vendors and enter into negotiations with the top ranked vendor or multiple vendors to establish cost for the services needed. The COUNTY reserves the right to issue an invitation for oral presentations to obtain additional information after grading and before the final ranking. With successful negotiations, a contract will be developed with the selected firm, based on the negotiated price and/or scope of services and submitted for approval by the Board of County Commissioners.

1.2 The COUNTY will use a Selection Committee in the ITN selection process.

1.3 The intent of the scoring of the proposal is for respondents to indicate their interest, relevant experience, financial capability, staffing and organizational structure.

1.4 The intent of the oral presentations, if deemed necessary, is to provide the vendors with a venue where they can conduct discussions with the Selection Committee to clarify questions and concerns before providing a final rank.

1.5 Based upon a review of the proposals, the COUNTY will rank the Proposers based on the discussion and clarifying questions on their approach and related criteria, and then negotiate with one or more vendors as authorized in Section 11, Paragraph 7 of County Procurement Ordinance Number 2017-08.

1.6 The COUNTY reserves the right to negotiate any element of the proposals in the best interest of the COUNTY.

INVITATION TO NEGOTIATE (ITN) PROCESS

1.1 The Proposers will submit proposal which will be scored based on the criteria in Grading Criteria for Development of

Shortlist, which will be the basis for short-listing the vendors.

The Proposers will need to meet the minimum requirements outlined herein in order for their proposal to be evaluated and scored by the COUNTY. The COUNTY will then grade and rank to at least the top three short-listed vendors and enter into negotiations with the top ranked vendor or multiple vendors to establish cost for the services needed. The COUNTY reserves the right to issue an invitation for oral presentations to obtain additional information after grading and before the final ranking. With successful negotiations, a contract will be developed with the selected firm, based on the negotiated price and/or scope of services and submitted for approval by the Board of County Commissioners.

1.2 The COUNTY will use a Selection Committee in the ITN selection process.

1.3 The intent of the scoring of the proposal is for respondents to indicate their interest, relevant experience, financial capability, staffing and organizational structure.

1.4 The intent of the oral presentations, if deemed necessary, is to provide the vendors with a venue where they can conduct discussions with the Selection Committee to clarify questions and concerns before providing a final rank.

1.5 Based upon a review of the proposals, the COUNTY will rank the Proposers based on the discussion and clarifying questions on their approach and related criteria, and then negotiate with one or more vendors as authorized in Section 11, Paragraph 7 of County Procurement Ordinance Number 2017-08.

1.6 The COUNTY reserves the right to negotiate any element of the proposals in the best interest of the COUNTY.

GRADING CRITERIA FOR RANKING PROPOSALS:

1.7 For the development of a shortlist, this evaluation criterion will be utilized by the COUNTY’S Selection Committee to score each proposal. Proposers are encouraged to keep their submittals concise and to include a minimum of marketing materials. Proposals must address the following criteria:

Evaluation Criteria Maximum Points

1. Cover Letter / Experience and Qualification of the Service Provider 30 Points

2. Certified Woman and/or Minority Business Enterprise 5 Points

3. Menu Variety & Quality, Operational Plan, Customer Service, Cost and Value 35 Points

4. Compliance with all relevant Local, State and Federal Regulations Regarding Food Safety and 20 Points

Health Standards.

5. Local Vendor Preference 10 Points

TOTAL POSSIBLE POINTS 100 Points

Tie Breaker: In the event of a tie at final ranking, award shall be made to the proposer with the lower volume of work previously awarded. Volume of work shall be calculated based upon total dollars paid to the proposer in the twenty-four

(24) months prior to the RFP submittal deadline. Payment information will be retrieved from the County’s financial system of record. The tie breaking procedure is only applied in the final ranking step of the selection process and is invoked by the Procurement Services Division Director or designee. In the event a tie still exists, selection will be determined based on random selection by the Procurement Services Director before at least three (3) witnesses.

Each criterion and methodology for scoring is further described below.

EVALUATION CRITERIA NO. 1: COVER LETTER/ AND QUALIFICATION OF THE SERVICE PROVIDER

(30 Total Points Available)

Provide a cover letter, signed by an authorized officer of the firm, indicating the underlying philosophy of the firm in providing the services stated herein. Include the name(s), telephone number(s) and email(s) of the authorized contact person(s) concerning proposal. Submission of a signed Proposal is Vendor's certification that the Vendor will accept any awards as a result of this ITN.

Proposer must include the following but not limited to:

1. Company profile, including experience in providing food services at similar facilities (e.g. water parks, recreational centers, or public venues).

2. Demonstrated success in food service operations and customer satisfaction.

3. Detailed plan for staffing, equipment, and operations.

4. Any additional materials demonstrating the vendor’s ability to meet the needs of our park visitors.

5. References from previous clients or projects of similar scope.

The County requests that the vendor submits no fewer than three (3) and no more than ten (10) completed reference forms from clients (during the last 5 years) whose projects are of a similar nature to this solicitation as a part of their proposal. Provide information on the projects completed by the vendor that best represent projects of similar size, scope and complexity of this project using form provided in Form 5. Vendors may include two (2) additional pages for each project to illustrate aspects of the completed project that provides the information to assess the experience of the Proposer on relevant project work.

EVALUATION CRITERIA NO. 2: CERTIFIED WOMAN AND/OR MINORITY BUSINESS ENTERPRISE (5

Total Points Available)

Submit certification with the Florida Department of Management Service, Office of Supplier Diversity as a Certified

Woman and/or Minority Business Enterprise.

EVALUATION CRITERIA NO. 3: MENU VARIETY & QUALITY, OPERATIONAL PLAN, CUSTOMER

SERVICE, COST AND VALUE (35 Total Points Available)

For these criteria, Proposer must include the following:

1. Menu Variety and Quality o Variety of food and beverage options, including options for different dietary needs (e.g., vegetarian, gluten-free, etc.).

o Quality and appeal of the proposed menu items.

o Pricing structure and value for customers.

2. Operational Plan o Detailed plan for daily operations, including staffing levels, food preparation and service process, and inventory management.

o Compliance with health, safety, and sanitation standards.

o Ability to meet operational demands during peak seasons and high visitor volumes.

3. Customer Service o Vendor’s approach to customer service and ensuring a positive experience for park visitors.

o Handling of customer complaints or special requests.

4. Cost and Value o Overall cost effectiveness of the proposal.

o Value offered relative to the pricing, including the ability to deliver quality food at competitive prices.

o Collier County shall make available the use of the Concession Operations Area (“COA”) and equipment at

Sun-N-Fun Water Park and other concession facilities located at NCRP in accordance with this ITN for a minimum of $15.00/square foot/year. The proposer should describe and list below the amount the vendor is willing to rent to the COA space(s) for from the County.

Cost per Square Foot/Year

EVALUATION CRITERIA NO. 4: COMPLIANCE WITH ALL RELEVANT LOCAL, STATE AND FEDERAL

REGULATIONS REGARDING FOOD SAFETY AND HEALTH STANDARDS (20 Total Points Available)

Please include in your proposal, the following licenses/certifications:

• Food Manager Certification

• State of Florida Department of Business and Professional Regulation Food Service License, Florida Department of Agriculture & Consumer Services, and/or Department of Health

• Safe Serve certified (certification form needs to be provided for all employees)

• Florida State Food Service License (per business)

EVALUATION CRITERIA NO. 5: LOCAL VENDOR PREFERENCE (10 Total Points Available)

Local business is defined as the vendor having a current Business Tax Receipt issued by the Collier or Lee County Tax

Collector prior to proposal submission to do business within Collier County, and that identifies the business with a permanent physical business address located within the limits of Collier or Lee County from which the vendor’s staff operates and performs business in an area zoned for the conduct of such business.