25-27_Darke_Attachment_B_Job_Seeker_Customer_Work_Flow__002_.docx

This document appears to be a workflow diagram for job seeker and customer services, likely related to a workforce development contract involving multiple agencies including WIOA (Workforce Innovation and Opportunity Act), ODJFS (Ohio Department of Job and Family Services), TANF (Temporary Assistance for Needy Families), and other state and vocational education programs. The document seems to outline a comprehensive customer service process for employment and training services, potentially for Darke County, Ohio.

The workflow covers a range of customer services including initial contact, assessment, career services, employment training, supportive services, and specialized programs for different demographic groups such as Older Americans, Migrant Workers, and vocational education participants. The document indicates a multi-step process from initial customer greeting through career assessment, testing, training information, resume development, and potential job placement, with references to various state and federal workforce development programs and service pathways.