STATE OF MICHIGAN PROCUREMENT

Department Technology, Management and Budget Central Procurement Services 320 S Walnut Street Lansing, MI 48933 P.O. Box 30026, Lansing, MI 48909

CONTRACT CHANGE NOTICE

Change Notice Number 9 to

Contract Number MA210000001333

C O

N

TR

AC

TO

R

CISCO SYSTEMS INC

170 West Tasman Drive

San Jose CA 95314

Gigi Feril

408-424-0712 nvp-help@cisco.com

CV0063483

ST

AT

E

Pr og ra m

M an ag er

Marsha Wallace DTMB

WallaceM8@michigan.gov

C on tr ac t Ad m in is tr at or Kristine Mills DTMB

517-242-6402 millsk11@michigan.gov

CONTRACT SUMMARY

Data Communications Products and Services

INITIAL EFFECTIVE DATE

August 14, 2021

INITIAL EXPIRATION DATE

September 30, 2024

INITIAL AVAILABLE OPTIONS

2 - 1 Year

EXPIRATION DATE BEFORE

CHANGE(S) NOTED BELOW

September 30, 2026

PAYMENT TERMS

n/a

DELIVERY TIMEFRAME

Net 45

ALTERNATE PAYMENT OPTIONS

P-Card Direct Voucher (PRC) Other

EXTENDED PURCHASING

Yes No

MINIMUM DELIVERY REQUIREMENTS

n/a

DESCRIPTION OF CHANGE NOTICE

OPTION LENGTH OF OPTION EXTENSION LENGTH OF EXTENSION REVISED EXP. DATE

January 28, 2027

CURRENT VALUE

$112,400,000.00

VALUE OF CHANGE NOTICE

$0.00

ESTIMATED AGGREGATE CONTRACT VALUE

$112,400,000.00

DESCRIPTION

Please note the Program Manager or Contract Administrator may have changed, and are reflected on this Change Notice.

Effective 9/29/2026, the parties hereby agree to extend the Contract by 120 days to align with the National Association of State Procurement Officials (NASPO) extension of the State's participating addendum. The new expiration date is January 28, 2027.

All other terms, conditions, specifications, and pricing remain the same. Per contractor and agency agreement, DTMB Central Procurement Services approval, and State Administrative Board approval on 9/29/2026.

320 S Walnut Street Lansing, MI 48933 P.O. Box 30026, Lansing, MI 48909

STATE OF MICHIGAN PROCUREMENT

Department Technology, Management and Budget Central Procurement Services

CONTRACT CHANGE NOTICE

CONTRACT SUMMARY

Data Communications Products and Services

INITIAL EFFECTIVE DATE INITIAL EXPIRATION DATE INITIAL AVAILABLE OPTIONS EXPIRATION DATE

BEFORE

August 14, 2021 September 30, 2024 2 - 1 Year September 30, 2026

PAYMENT TERMS DELIVERY TIMEFRAME

ALTERNATE PAYMENT OPTIONS EXTENDED PURCHASING

MINIMUM DELIVERY REQUIREMENTS

n/a

P-Card Direct Voucher (PRC) Other Yes No

170 West Tasman Drive

San Jose CA 95314

Gigi Feril

408-424-0712 nvp-help@cisco.com

CV0063483

CISCO SYSTEMS INC

C O

N

TR

A C

TO

R

517-930-7930

WallaceM8@michigan.gov

Kristine Mills

517-242-6402

DTMB

Marsha Wallace DTMB millsk11@michigan.gov

C on tr ac t A dm in is tr at or

Pr og ra m

M an ag er

ST

A

TE

Net 45n/a

Change Notice Number 8

Contract Number MA210000001333 to

DESCRIPTION OF CHANGE NOTICE

OPTION EXTENSIONLENGTH OF OPTION LENGTH OF EXTENSION REVISED EXP. DATE

CURRENT VALUE VALUE OF CHANGE NOTICE ESTIMATED AGGREGATE CONTRACT VALUE

$75,000,000.00 $37,400,000.00 $112,400,000.00

DESCRIPTION

Please note the Program Manager or Contract Administrator may have changed, and are reflected on this Change Notice.

Effective 2/17/2026, the parties agree to add $37,400,000 to the Contract: $31,000,000 for forecasted 2026 products and services, and $6,400,000 to reconcile a system error and align the Not-To-Exceed value with actual contract spend.

All other terms, conditions, specifications, and pricing remain the same. Per contractor and agency agreement, DTMB Central Procurement Services approval, and State Administrative Board approval on 2/17/2026.

STATE OF MICHIGAN

ENTERPRISE PROCUREMENT

Department of Technology, Management, and Budget 320 S. Walnut Street 2nd Floor Lansing, MI 48933

P.O. BOX 30026 LANSING, MICHIGAN 48909

CONTRACT CHANGE NOTICE

CONTRACT SUMMARY

Data Communications Products and Services

INITIAL EFFECTIVE DATE INITIAL EXPIRATION DATE INITIAL AVAILABLE OPTIONS EXPIRATION DATE

BEFORE

August 14, 2021 September 30, 2024 2 - 12 Months September 30, 2026

PAYMENT TERMS DELIVERY TIMEFRAME

ALTERNATE PAYMENT OPTIONS EXTENDED PURCHASING

MINIMUM DELIVERY REQUIREMENTS

n/a

P-Card Direct Voucher (PRC) Other Yes No

170 West Tasman Drive

San Jose CA 95314

Gigi Feril

408-424-0712 nvp-help@cisco.com

CV0063483

CISCO SYSTEMS INC

C O

N

TR

A C

TO

R

517-282-1272

PennyM2@michigan.gov

Lauren Stempek

(517) 243-4008

DTMB

Meghan Penny DTMB

StempekL@Michigan.Gov

C ontract

A dm inistrator Program M anagerSTA

TE

Net 45n/a

Change Notice Number 7 to

Contract Number MA210000001333

DESCRIPTION OF CHANGE NOTICE

OPTION EXTENSIONLENGTH OF OPTION LENGTH OF EXTENSION REVISED EXP. DATE

CURRENT VALUE VALUE OF CHANGE NOTICE ESTIMATED AGGREGATE CONTRACT VALUE

$75,000,000.00 $0.00 $75,000,000.00

DESCRIPTION

Effective 11/15/2024, a Letter Agreement dated 11/1/2024 between Cisco Systems Inc., and the State of Michigan that is associated with the following orders under this Contract, incorporates the terms of, and is governed by, this Contract:

- Cisco Collab Flex EA Renewal for $7,366,596.60

- Cisco Contact Center EA Renewal for $874,102.80

In addition, for clarity, the parties acknowledge the State's separate Cisco Router purchase and 5 years of maintenance for $664,071.90 is governed by this Contract #210000001333.

All other terms, conditions, specifications, and pricing remain the same.

Department of Technology, Management, and Budget 320 S. Walnut Street 2nd Floor Lansing, MI 48933

P.O. BOX 30026 LANSING, MICHIGAN 48909

CONTRACT CHANGE NOTICE

CONTRACT SUMMARY

Data Communications Products and Services

INITIAL EFFECTIVE DATE INITIAL EXPIRATION DATE INITIAL AVAILABLE OPTIONS EXPIRATION DATE

BEFORE

August 10, 2021 September 30, 2024 2 - 12 Months September 30, 2026

PAYMENT TERMS DELIVERY TIMEFRAME

ALTERNATE PAYMENT OPTIONS EXTENDED PURCHASING

MINIMUM DELIVERY REQUIREMENTS

n/a

P-Card Direct Voucher (PRC) Other Yes No

170 West Tasman Drive

San Jose CA 95314

Gigi Feril

408-424-0712 nvp-help@cisco.com

CV0063483

CISCO SYSTEMS INC

C O

N

TR

A C

TO

R

Lauren Stempek

(517) 243-4008

Meghan Penny DTMB stempekL@michigan.gov

C ontract

A dm inistrator Program M anagerSTA

TE

Net 45n/a

Change Notice Number 6

Contract Number MA210000001333 to

DESCRIPTION OF CHANGE NOTICE

OPTION EXTENSIONLENGTH OF OPTION LENGTH OF EXTENSION REVISED EXP. DATE

CURRENT VALUE VALUE OF CHANGE NOTICE ESTIMATED AGGREGATE CONTRACT VALUE

$75,000,000.00 $0.00 $75,000,000.00

DESCRIPTION

Effective 8/2/2024, this contract is hereby amended to:

- Replace the existing Attachment 2, State of Michigan, IT Asset Management (ITAM) Requirements, with the attached "Attachment 2 - State of Michigan ITAM Requirements (Revised 3/5/2024)."

- Replace the existing Attachment 5 - State of Michigan Service Level Agreement, with the attached "Attachment 5 - State of Michigan Service Level Agreement", that removes Service Metric #A4 (ITAM documentation accuracy) and associated Service Level Credits.

All other terms, conditions, specifications and pricing remain the same. Per contractor and agency agreement, and DTMB Central Procurement Services approval.

(517) 282-1272

PennyM2@michigan.gov

AGENCY NAME PHONE EMAIL

DTMB Meghan Penny 517-282-1272 PennyM2@michigan.gov

Program Managers for

Multi-Agency and Statewide Contracts

CHANGE NOTICE NO. 6 TO CONTRACT NO. MA210000001333

Attachment 2 - State of Michigan ITAM Requirements

(Revised 3/5/24)

ASSET REPORTING

Contractor must ensure the Contractor and/or all Fulfillment Partners provide the following reports:

• Shipping Report - Weekly (when there is a shipment)

• Purchase Report - Quarterly

• Equipment Replacement Report - Monthly

The format of these reports must be as stated unless agreed upon by the Contractor and DTMB.

Weekly Shipping Report

a. The Fulfillment Partner must provide a weekly shipping report directly to the State of the items shipped to Depot, or to any State of Michigan Facility, once a Delivery Order/Purchase Order is received by a Fulfillment Partner.

b. This report to be in Excel format and sent to the State as directed by the Contract Administrator. The format should stay the same unless agreed to by the Contractor and DTMB.

c. The required fields are shown below:

Column Name Description Example

Ship to e.g. General Services, Lake Michigan Hosting Center, Lake Superior Hosting Center, Hannah Building, Direct Ship. This would be a field with a provided dropdown menu.

General Services

Address The street address where the product was delivered 7461 Crowner Dr.

Tracking Number The shipping company’s tracking # V1234568.00

ServiceTag This is manufacturer serial #. AK00344417

State PO The purchase order number issued by the state PO.171.180000009153, DOIT.171.180000000686

Agency

The Agency Name from the list below:

Attorney General Civil Service Commission Department of Environment, Great Lakes, and Energy Department of Human and Health Services

Department of Environment, Great Lakes, and Energy

Department of Insurance and Financial Services Department of Technology, Management and Budget Department of Military & Veterans Affairs Department of Natural Resources Department of Licensing and Regulatory Affairs

Department of Agriculture and Rural Development Department of Civil Rights Department of Education Department of Corrections Department of State Department of Transportation Department of Labor and Economic Opportunity Department of Treasury Department of Lifelong Education, Advancement, and Potential Governor’s Office Michigan State Police

Category

Limited to one of the following

Workstation Monitor Printer Peripheral Network Hardware Router Switch Server Storage Other

Server

Model Manufacturer Model SPARC T7-4 SERVER:

BASE

Qty Quantity purchased 2

Price The unit price of one item $26,953.71

ShipDate The date when the equipment is shipped 5/11/2017

Mfg Part # The manufacturers part number 7107525

Cust PO # (Optional) The vendor’s internal PO when ordering from other suppliers

Shipment Carrier e.g. UPS, FedEx, etc. UPS

Agency Code

Agency Code table:

111 Attorney General 761 Department of Environment, Great Lakes, and Energy 491 Department of Human and Health Services 651 Department of Insurance and Financial Services 171 Department of Technology, Management and Budget

511 Department of Military & Veterans Affairs 751 Department of Natural Resources 011 Governor’s Office 641 Department of Licensing and Regulatory Affairs 191 Civil Service Commission 791 Department of Agriculture and Rural Development 151 Department of Civil Rights 313 Department of Education 472 Department of Corrections 231 Department of State 591 Department of Transportation 551 Michigan State Police 186 Department of Labor and Economic Opportunity 271 Department of Treasury 321 Department of Lifelong Education, Advancement, and Potential

Order Number (Optional) The vendor internal order number

Expected Delivery Date The date the equipment expected to deliver 5/19/2017

Warranty Tag (Optional) The tag number used for warranty services (could be the same as the serial number)

Reporting Vendor Vendor who provided this purchase report

Presidio

Manufacturer Name The name of the company that manufactures the product

Cisco

Quarterly Purchase Report

a. The Fulfillment Partner must provide a quarterly purchase report of items shipped to the State of Michigan.

b. This report must be in Excel format and sent to the State as directed by the Contract Administrator.

c. The reports must detail the information below on an individual PO line item basis. Each asset with serial numbers to be listed on individual lines of the reports.

Column Name Description Example Agency Cd 1 Code Agency Name

111 Attorney General 761 Department of Environment, Great Lakes, and Energy 491 Department of Human and Health Services 651 Department of Insurance and Financial Services 171 Department of Technology, Management and

Budget 511 Department of Military & Veterans Affairs 751 Department of Natural Resources 011 Governor’s Office 641 Department of Licensing and Regulatory Affairs 191 Civil Service Commission 791 Department of Agriculture and Rural Development 151 Department of Civil Rights 313 Department of Education 472 Department of Corrections 231 Department of State 591 Department of Transportation 551 Michigan State Police 186 Department of Labor and Economic Opportunity 271 Department of Treasury 321 Department of Lifelong Education, Advancement, and Potential

Agency The Agency Name from the list above.

Department of Military & Veterans Affairs

CLIENTPO

The purchase order number issued by the state

PO.171.180000009153,

DOIT.171.180000000686

InvNum Vendor Invoice Number 6078856 Description The model/description of the product 100G and 40GBASE SR-

BiDi QSFP Transceiver, LC, 100m OM4 MMF

Price The unit price of one item $26,953.71 BiosAssetTag The serial number of the asset 3NLGR73 Service Contract End Date The date that the warranty ends

2/2/2025

Invoice Date The date of the invoice 2/2/2021 Ship Date The date the product was shipped 2/2/2021 Reporting Vendor Vendor who provided this purchase report WWT

Monthly Equipment Replacement Report

a. The Contractor will provide a monthly report that details all the IT equipment that has been replaced under the Contractor’s service/maintenance contracts from the previous month. The Contractor will work with the State to provide details for any warranty outside of covered service/maintenance contracts after notification by the State.

b. This report must be in Excel format and sent to the State as directed by the Contract Administrator.

c. The required fields will be agreed upon by both the Contractor and the State of Michigan.

PACKAGE LABELS AND PACKING SLIPS REQUIREMENTS

Cisco and Fulfillment Partners will make reasonable efforts to ensure all package labels and packing slip requirements are met. In the event such efforts do not meet such requirements, Cisco and its Fulfillment Partners will work with the State of Michigan to find a mutually agreeable solution.

BAR-CODING

Bar-Coded Information – The following information must be on the vertical face of packages containing IT assets in a standard bar code format:

a. Model Number(s)

b. Serial Number(s)

The data above for each field must be in standard print beside/above/below each bar code.

BOX LABEL (NO BAR CODE)

a. The Fulfillment Partner must manually enter the State of Michigan’s Purchase order number in SIGMA format when entering the order in the Shipping & Install section, Carton notes AND Shipping/Package notes sections for it to appear on the label: State of Michigan Purchase Order Number (SIGMA format:

e.g. DOIT1.171.220000003343).

PACKING SLIPS

Contractor and/or Fulfillment Partner must provide a packing slip for each physical shipment. Each shipment box will exclusively contain assets from a single State Purchase Order. The packing slip must display:

A. The Fulfillment Partner must manually enter the State of Michigan’s Purchaser’s Name (Procurement Liaisons name) when entering the order in the Shipping & Install section, Shipping/Package notes sections for it to appear on the packaging slip.

B. Ship to address

C. Document Generated Date

D. Shipped from (Contractor, e.g. Cisco or Fulfillment Partner Name)

E. Shipping Carriers Name

F. Total Number of Packages

G. The Fulfillment Partner must manually enter the State of Michigan’s Purchase order number in SIGMA format when entering the order in the Shipping & Install section, Carton notes AND Shipping/Package notes sections for it to appear on the packing slip: State of Michigan Purchase Order Number (SIGMA format: e.g. DOIT1.171.220000003343).

H. Item / Part Number

I. Line item description

J. Quantity ordered

K. Quantity included in shipment (of total quantity ordered)

L. Equipment serial number(s) (major line items only)

Attachment 5 – State of Michigan Service Level Agreement

CONTRACT PERFORMANCE - METRICS

The State and the Contractor will monitor performance throughout the course of this Contract.

The Contractor will monitor the performance and coverage of all warranty and maintenance services.

In addition to monitoring of repair cases, the Contractor will meet regularly with Fulfillment Partners to discuss performance metrics, issues affecting the industry or clients, new initiatives, and new innovations in technology. The primary focus is on making sure service commitments are met or exceeded.

Contractor will provide the Services according to the metrics detailed in the Service Level Table below.

Metrics will be completed with the following operational considerations:

Service Level Table

I: Service Metric # II: Service III: State Minimum Metric

A1 Accuracy of CISCO Hardware and Software

The State expects 100% accuracy of CISCO Hardware and Software delivered as defined in the bill of materials provided by CISCO or its Fulfillment Partners.

A2 Warranty & Maintenance: critical (hardware)

4-hour response, 24x7 when the State has purchased ‘4-hour response, 24x7’ response time for a specific offer available under the Contract

A3 Warranty & Maintenance: Standard (hardware)

Next Business Day response when the State has purchased ‘Next Business Day’ response time for a specific offer available under the Contract.

SERVICE LEVEL CREDITS

Contractor will report quarterly following the execution of the Participating Addendum, on all Service Metrics defined above (“Service Level Report”). Such report must be in electronic or such other form as the State may approve in writing and shall include for each Service Metric, at a minimum: (a) the actual performance for each Service Metric relative to the Minimum Metric Requirement; (b) the Service Level Credit due to the State for each Service Metric (if any); and

(c) if Service Level Credits are due to the State, a description of the cause of the performance issues and any corrective actions to resolve the issues.

Service Level Credits. Failure to achieve any of the State Minimum Metric requirements identified in the table above will constitute a Service Level Failure for which Contractor will issue to the State the corresponding service credits set forth in the Service Level Credits Table below in accordance with payment terms set forth in the Contract

Service Level Credits Table

I:

Service Metric#

II: Service III: Quarterly SLA/SLT (% of purchase orders) IV: Service

Level Credit A1 Accuracy of CISCO Hardware and

Software Less than or equal to 95% 10% of all inaccurate line items.

A2 Warranty & Maintenance:

critical(hardware) Less than or equal to 90% $500 per late response based on service level target

A3 Warranty & Maintenance:

Standard(hardware) Less than or equal to 90% $500 per late response based on service level target

Compensatory Purpose. The parties intend that the Service Level Credits constitute compensation to the State, and not a penalty. The parties acknowledge and agree that the State's harm caused by Contractor's delayed delivery of the Services would be impossible or very difficult to accurately estimate as of the Effective Date, and that the Service Level Credits are a reasonable estimate of the anticipated or actual harm that might arise from Contractor's breach of its Service Level obligations.

Issuance of Service Credits. Contractor shall, for each quarterly reporting period, issue to the State, together with Contractor's Service Level Report for such period, a written acknowledgment setting forth all Service Level Credits to which the State has become entitled during that invoice period.

Contractor shall pay the amount of the Service Level Credit as a debt to the State within fifteen (15) Business Days of issue of the Service Level Credit acknowledgment, provided that, at the State's option, the State may, at any time prior to Contractor's payment of such debt, deduct the Service Level Credit from the amount payable by the State to Contractor pursuant to such invoice.

Additional Remedies for Service Level Failures. Contractor's repeated failure to meet the Service Levels set out in the Service Level Table will constitute a material breach under the Contract.

Without limiting the State's right to receive Service Level Credits under this Section, the State may terminate this Contract for cause in accordance with terms of the Contract.

Department of Technology, Management, and Budget

525 W. ALLEGAN ST., LANSING, MICHIGAN 48913

P.O. BOX 30026 LANSING, MICHIGAN 48909

CONTRACT CHANGE NOTICE

CONTRACT SUMMARY

Data Communications Products and Services

INITIAL EFFECTIVE DATE INITIAL EXPIRATION DATE INITIAL AVAILABLE OPTIONS EXPIRATION DATE

BEFORE

August 10, 2021 September 30, 2024 2 - 12 Months September 30, 2024

PAYMENT TERMS DELIVERY TIMEFRAME

ALTERNATE PAYMENT OPTIONS EXTENDED PURCHASING

MINIMUM DELIVERY REQUIREMENTS

P-Card Direct Voucher (PRC) Other Yes No

170 West Tasman Drive

San Jose CA 95314

Gigi Feril

408-424-0712 nvp-help@cisco.com

CV0063483

CISCO SYSTEMS, INC.

C O

N

TR

A C

TO

R

517-282-1272

PennyM2@michigan.gov

Lauren Stempek

517-243-4008

DTMB

Meghan Penny DTMB

StempekL@Michigan.gov

STA

TE

C ontract

A dm inistrator Program M anager

Change Notice Number 5

Contract Number MA210000001333 to

DESCRIPTION OF CHANGE NOTICE

OPTION EXTENSIONLENGTH OF OPTION LENGTH OF EXTENSION REVISED EXP. DATE

CURRENT VALUE VALUE OF CHANGE NOTICE ESTIMATED AGGREGATE CONTRACT VALUE

12 Months September 30, 2026

$75,000,000.00 $0.00 $75,000,000.00

DESCRIPTION

Effective, 6/28/2024, the State is executing the 2 available 1-year option years via the NASPO Agreement #AR3227. The revised contract expiration date is 9/30/2026. Additionally, Advizex Technologies, LLC and Ahead, Inc., are added as Authorized NVP fulfillment partners for this program. The full list of current Authorized NVP Fulfillment Partners for this program are listed on the attached list of Authorized NVP Fulfillment Partners.

All other terms, conditions, specifications and pricing remain the same. Per contractor and agency agreement, and DTMB Central Procurement Services approval.

Michigan.gov/MiProcurement

IT CHANGE NOTICE

Version 2 (3/2021) 1

AUTHORIZED NVP FULFILLMENT PARTNERS:

For more information on the Authorized NVP Fulfillment Partners, including contact information and offerings, please visit the link below:

NASPO ValuePoint DataCom Michigan - Cisco

Legal Company Name

1. CBTS Technology Solutions, LLC

2. CDW Government, LLC

3. Heartland Business Systems, LLC

4. Logicalis, Inc.

5. People Driven Technology, Inc.

6. Presidio Networked Solutions Group, LLC

7. Sentinel Technologies, Inc.

8. Trace3, LLC

9. World Wide Technology, LLC

10. Advizex Technologies, LLC

11. Ahead, Inc.

https://www.cisco.com/c/en/us/solutions/industries/government/us-government-solutions-services/resources/government-contracts-funding-vehicles/state-local-government-contracts/naspo-valuepoint-datacom-AR3227/michigan.html#%7Etab-resellers

CENTRAL PROCUREMENT SERVICES

Department of Technology, Management, and Budget

320 S. WALNUT ST., LANSING, MICHIGAN 48933

P.O. BOX 30026 LANSING, MICHIGAN 48909

CONTRACT CHANGE NOTICE

Change Notice Number 4 to

Contract Number 210000001333

PennyM2@michigan.gov

Meghan Penny

Lauren Stempek nvp-help@cisco.com

Gigi Feril

San Jose, CA 95314

Cisco Systems, Inc.

CV0063483

408-424-0712

170 West Tasman Drive

(517) 243-4008 S

T A

T E

P ro g ra m

M a n a g e r

C o n tra ct

A d m in istra to r

C O

N T R A C T O

R

517-282-1272

DTMB

stempekl@michigan.gov

$75,000,000.00

August 10, 2021 September 30, 2024

DATA COMMUNICATIONS PRODUCTS AND SERVICES

September 30, 2024

INITIAL AVAILABLE OPTIONS EXPIRATION DATE

BEFORE

2 - 1 Year

PAYMENT TERMS DELIVERY TIMEFRAME

ALTERNATE PAYMENT OPTIONS EXTENDED PURCHASING

☐ P-Card ☐ PRC ☐ Other ☒ Yes ☐ No

MINIMUM DELIVERY REQUIREMENTS

DESCRIPTION OF CHANGE NOTICE

OPTION LENGTH OF OPTION EXTENSION LENGTH OF EXTENSION REVISED EXP. DATE

☐ ☐ September 30, 2024

CURRENT VALUE VALUE OF CHANGE NOTICE ESTIMATED AGGREGATE CONTRACT VALUE

$0.00 $75,000,000.00

Effective 4/5/2024, the fulfillment partner Insight Public Sector, Inc., is hereby removed from the contract.

All other terms, conditions, specifications, and pricing remain the same. Per contractor and agency agreement, and DTMB Central Procurement Services approval.

INITIAL EXPIRATION DATEINITIAL EFFECTIVE DATE

DESCRIPTION

CONTRACT SUMMARY

DTMB

Program Managers for

CHANGE NOTICE NO. 4 TO CONTRACT NO. 210000001333

Meghan Penny 517-282-1272 PennyM2@michigan.govDTMB

Department of Technology, Management, and Budget

320 S. WALNUT ST., LANSING, MICHIGAN 48933

P.O. BOX 30026 LANSING, MICHIGAN 48909

CONTRACT CHANGE NOTICE

Change Notice Number 3 to

Contract Number 210000001333

PennyM2@michigan.gov

Meghan Penny

Lauren Stempek nvp-help@cisco.com

Gigi Feril

San Jose, CA 95314

CISCO SYSTEMS INC

CV0063483

408-424-0712

170 West Tasman Drive

(517) 243-4008 S

T A

T E

P ro g n a g e r

C o n tra ct

A d m in istra to r

C O

N T R A C T O

R

517-282-1272

DTMB

stempekl@michigan.gov

$75,000,000.00

August 10, 2021 September 30, 2024

DATA COMMUNICATIONS PRODUCTS AND SERVICES

September 30, 2024

INITIAL AVAILABLE OPTIONS EXPIRATION DATE

BEFORE

2 - 1 Year

PAYMENT TERMS DELIVERY TIMEFRAME

ALTERNATE PAYMENT OPTIONS EXTENDED PURCHASING

☐ P-Card ☐ PRC ☐ Other ☒ Yes ☐ No

MINIMUM DELIVERY REQUIREMENTS

DESCRIPTION OF CHANGE NOTICE

OPTION LENGTH OF OPTION EXTENSION LENGTH OF EXTENSION REVISED EXP. DATE

☐ ☐ September 30, 2024

CURRENT VALUE VALUE OF CHANGE NOTICE ESTIMATED AGGREGATE CONTRACT VALUE

$0.00 $75,000,000.00

Effective 8/24/2023, this contract is amended to add the following three (3) new fulfillment partners under the NVP #AR3227 Participating Addendum for the State of Michigan #210000001333 (“Prime Contract”) as described in the attached SoW.

1. CBTS Technology Solutions, LLC

2. CDW

3. People Driven Technology

Please note that the Program Manager for the State has been changed to Meghan Penny.

All other terms, conditions, specifications and pricing remain the same. Per contractor and agency agreement, and DTMB Central Procurement Services approval.

INITIAL EXPIRATION DATEINITIAL EFFECTIVE DATE

DESCRIPTION

Program Managers for

CHANGE NOTICE NO. 3 TO CONTRACT NO. 210000001333

Meghan Penny 517-282-1272 PennyM2@michigan.govDTMB

Michigan.gov/MiProcurement

IT CHANGE NOTICE

Version 2 (3/2021) 1

AUTHORIZED NVP FULFILLMENT PARTNERS:

For more information on the Authorized NVP Fulfillment Partners, including contact information and offerings, please visit the link below:

NASPO ValuePoint DataCom Michigan - Cisco

Legal Company Name

1. CBTS Technoloy Solutions, LLC

2. CDW Government, LLC

3. Heartland Business Systems, LLC

4. Insight Public Sector, Inc.

5. Logicalis, Inc.

6. People Driven Technology, Inc.

7. Presidio Networked Solutions Group, LLC

8. Sentinel Technologies, Inc.

9. Trace3, LLC

10. World Wide Technology, LLC https://www.cisco.com/c/en/us/solutions/industries/government/us-government-solutions-services/resources/government-contracts-funding-vehicles/state-local-government-contracts/naspo-valuepoint-datacom-AR3227/michigan.html#%7Etab-resellers

Department of Technology, Management, and Budget

320 S. WALNUT ST., LANSING, MICHIGAN 48933

P.O. BOX 30026 LANSING, MICHIGAN 48909

CONTRACT CHANGE NOTICE

Change Notice Number 2 to

210000001333Contract Number

ZukerW@Michigan.gov

Whitnie Zuker

Lauren Stempek nvp-help@cisco.com

Gigi Feril

San Jose, CA 95314

CISCO SYSTEMS INC

CV0063483

408-424-0712

170 West Tasman Drive

(517) 243-4008 S

T A

T E

P ro g n a g e r

C o n tra ct

A d m in istra to r

C O

N T R A C T O

R

517-930-7930

DTMB

stempekl@michigan.gov

$75,000,000.00

August 10, 2021 September 30, 2024

DATA COMMUNICATIONS PRODUCTS AND SERVICES

September 30, 2024

INITIAL AVAILABLE OPTIONS EXPIRATION DATE

BEFORE

2 - 1 Year

PAYMENT TERMS DELIVERY TIMEFRAME

ALTERNATE PAYMENT OPTIONS EXTENDED PURCHASING

☐ P-Card ☐ PRC ☐ Other ☒ Yes ☐ No

MINIMUM DELIVERY REQUIREMENTS

DESCRIPTION OF CHANGE NOTICE

OPTION LENGTH OF OPTION EXTENSION LENGTH OF EXTENSION REVISED EXP. DATE

☐ ☐ September 30, 2024

CURRENT VALUE VALUE OF CHANGE NOTICE ESTIMATED AGGREGATE CONTRACT VALUE

$0.00 $75,000,000.00

Effective 3/1/2023, the fulfillment partner AT&T is hereby removed from the contract.

Please note the Program Manager has been changed to Whitnie Zuker.

All other terms, conditions, specifications, and pricing remain the same. Per contractor and agency agreement, and DTMB Central Procurement Services approval.

INITIAL EXPIRATION DATEINITIAL EFFECTIVE DATE

DESCRIPTION

Department of Technology, Management, and Budget

320 S. WALNUT ST., LANSING, MICHIGAN 48933

P.O. BOX 30026 LANSING, MICHIGAN 48909

CONTRACT CHANGE NOTICE

Change Notice Number 1 to

210000001333Contract Number

Adriana1@Michigan.gov

Ashley Adrian

Lauren Stempek nvp-help@cisco.com

Gigi Feril

San Jose, CA 95314

CISCO SYSTEMS INC

CV0063483

408-424-0712

170 West Tasman Drive

(517) 243-4008 S

T A

T E

P ro g n a g e r

C o n tra ct

A d m in istra to r

C O

N T R A C T O

R

517-331-4622

DTMB

stempekl@michigan.gov

$75,000,000.00

August 10, 2021 September 30, 2024

DATA COMMUNICATIONS PRODUCTS AND SERVICES

September 30, 2024

INITIAL AVAILABLE OPTIONS EXPIRATION DATE

BEFORE

2 - 1 Year

PAYMENT TERMS DELIVERY TIMEFRAME

ALTERNATE PAYMENT OPTIONS EXTENDED PURCHASING

☐ P-Card ☐ PRC ☐ Other ☒ Yes ☐ No

MINIMUM DELIVERY REQUIREMENTS

DESCRIPTION OF CHANGE NOTICE

OPTION LENGTH OF OPTION EXTENSION LENGTH OF EXTENSION REVISED EXP. DATE

☐ ☐ September 30, 2024

CURRENT VALUE VALUE OF CHANGE NOTICE ESTIMATED AGGREGATE CONTRACT VALUE

$0.00 $75,000,000.00

Effective 10/26/2022, the fulfillment partner ConvergeOne is hereby removed from the contract.

All other terms, conditions, specifications, and pricing remain the same. Per contractor and agency agreement, and DTMB Central Procurement Services approval.

INITIAL EXPIRATION DATEINITIAL EFFECTIVE DATE

DESCRIPTION

C O

N

TR

A C

TO

R

STATE OF MICHIGAN PROCUREMENT

Department of Technology, Management, and Budget

525 W. ALLEGAN ST., LANSING, MICHIGAN 48913

NOTICE OF CONTRACT

NOTICE OF CONTRACT NO. 210000001333

between

THE STATE OF MICHIGAN

and

CONTRACT SUMMARY

DESCRIPTION: Data Communications Products and Services

INITIAL EFFECTIVE DATE INITIAL EXPIRATION DATE INITIAL AVAILABLE

OPTIONS

EXPIRATION DATE BEFORE

CHANGE(S) NOTED BELOW

8/10/2021 09/30/2024 2 – 1 Year 09/30/2024

PAYMENT TERMS DELIVERY TIMEFRAME

Net 45

ALTERNATE PAYMENT OPTIONS EXTENDED PURCHASING

☒ P-card ☐ Payment Request (PRC) ☐ Other ☒ Yes ☐ No

MINIMUM DELIVERY REQUIREMENTS

N/A

MISCELLANEOUS INFORMATION

This Contract is being established as a Participating Addendum to the NASPO ValuePoint Master Agreement # AR3227. This solicitation was led by the State of Utah and is available to all NASPO Participants.

ESTIMATED CONTRACT VALUE AT TIME OF EXECUTION $ 75,000,000.00

Cisco Systems, Inc.

170 West Tasman Drive

San Jose, CA 95314

Gigi Feril

(408) 424-0712 nvp-help@cisco.com

CV0063483

ST

A

TE

Pr og an ag er

Ashley Adrian DTMB

517-331-4622

Adriana1@michigan.gov

C on tra ct

Ad in is tra to r KeriAnn Trumble DTMB

989-259-2625

Trumblek1@michigan.gov mailto:nvp-help@cisco.com mailto:Adriana1@michigan.gov mailto:Trumblek1@michigan.gov

CONTRACT NO. 210000001333

FOR THE CONTRACTOR:

Company Name

Authorized Agent Signature

Authorized Agent (Print or Type)

Date

FOR THE STATE:

Signature

Name & Title

Agency

Date

210000001333 Participating Addendum: Page 1 of 5

NASPO ValuePoint

PARTICIPATING ADDENDUM

DATA COMMUNICATIONS PRODUCTS

& SERVICES (2019-2026)

Led by the State of Utah

Master Agreement #: AR3227 Participating Addendum #: 210000001333

Contractor: CISCO SYSTEMS, INC.

Participating Entity: STATE OF MICHIGAN

The following products or services are included in this contract portfolio:

• All products and services listed on the Contractor page of the NASPO ValuePoint website and/or Contactor’s contract website, except for the products and services listed below that are not included in this agreement.

The following products or services are not included in this agreement:

• Leasing and alternative financing services are not included for the State of Michigan’s use but may be used by MiDEAL members.

Master Agreement Terms and Conditions:

1. Scope: This addendum covers the NASPO ValuePoint Master Agreement for Data

Communications Products Services (2019-2026) led by the State of UTAH for use by state agencies and other entities located in the Participating State which is the State of Michigan (the “State”) authorized by the State’s statutes to utilize State contracts with the prior approval of the State’s Chief Procurement Official. “Participating Addendum” means this addendum including all amendments and attachments incorporated in Section 4 of this addendum.

2. Participation: This NASPO ValuePoint Master Agreement may be used by all state agencies and other entities authorized to use statewide contracts in the State of Michigan and is extended to MiDEAL members. MiDEAL members include local units of government, school districts, universities, community colleges, and nonprofit hospitals. A current list of MiDEAL members is available at www.michigan.gov/mideal. Issues of interpretation and eligibility for participation are solely within the authority of the State Chief Procurement Official.

If extended to MiDEAL members, Contractor must supply all services, products and deliverables at the established Contract prices and terms. The State reserves the right to impose an administrative fee and negotiate additional discounts based on any increased volume generated by such extensions. Contractor must submit invoices to, and receive payment from, extended purchasing program members on a direct and individual basis.

MiDEAL members may purchase additional Products and Services including Contractor’s lease and alternative financing offerings under this Participating Addendum notwithstanding the fact that such offerings are excluded for state agencies.

3. Primary Contacts: The primary contact individuals for this Participating Addendum are as follows (or their named successors):

http://www.michigan.gov/mideal

210000001333 Participating Addendum: Page 2 of 5

PARTICIPATING ADDENDUM

DATA COMMUNICATIONS PRODUCTS

Contractor

Name: Gigi Feril

Address: 170 West Tasman Dr. San Jose, CA 95134

Telephone: (408) 424-0712

Fax: (408) 608-1729

Email: nvp-help@cisco.com

Participating Entity

Name: KeriAnn Trumble

Address: State of Michigan DTMB, Central Procurement Services – Enterprise Sourcing Constitution Hall, 1st Floor, NE

525 W. Allegan Street

Lansing, MI 48933

Telephone: (989) 259-2625

Fax: 517-335-0046

Email: TrumbleK1@michigan.gov

4. PARTICIPATING ENTITY MODIFICATIONS OR ADDITIONS TO THE MASTER

AGREEMENT

These modifications or additions apply only to actions and relationships within the Participating Entity.

Participating Entity must check one of the boxes below.

[ ] No changes to the terms and conditions of the Master Agreement are required.

[X] The following changes are modifying or supplementing the Master Agreement terms and conditions. The following attachments are incorporated herein:

• Attachment 1 - State of Michigan Terms and Conditions, which includes:

o Schedule A – Data Security Schedule (together with Exhibits A, B, and C) o Federal Provisions Addendum

• Attachment 2 - State of Michigan ITAM Requirements

• Attachment 3 - Software License Terms and Conditions

• Attachment 4 – Additional Contractor Terms and Conditions mailto:nvp-help@cisco.com mailto:TrumbleK1@michigan.gov

210000001333 Participating Addendum: Page 3 of 5

PARTICIPATING ADDENDUM

DATA COMMUNICATIONS PRODUCTS

• Attachment 5 – State of Michigan Service Level Agreement

• Attachment 6 – Personal Data Brief

5. Lease Agreements and Alternative Financing Methods: Contractor’s Master Agreement which allows for leasing under Section 45 is approved for use by the Participating State’s MiDeal members only. The terms and conditions of the capital lease or financing arrangement will be separately negotiated and set forth in an agreement between the purchaser and either Cisco Capital or its designated and/or approved financing partner

6. Subcontractors: Contractor will not, without the prior written approval of the State, which consent may be given or withheld in the State’s sole discretion, engage any third party to perform as a Fulfillment Partner, as defined in the Master Agreement. Once approved by the State, Contractor’s Fulfillment Partners, authorized in the State of Michigan, may be shown on the dedicated Contractor’s (cooperative contract) website, and are approved to provide sales and service support to Participating Entities, e.g., for direct order taking, processing, fulfillment, or provisioning. The Fulfillment Partners’ participation will be in accordance with the terms and conditions set forth in this Participating Addendum, including the State of Michigan Terms and Conditions, and the aforementioned Master Agreement.

Subject to approval of the State, Contractor may add Fulfillment Partners at any time during the term of this Participating Addendum. Contractor and State agree on adding a minimum of 4 Fulfillment Partners and a maximum number of 11 Fulfilment Partners to provide sales and services support provided that Fulfillment Partners are able to support the State of Michigan’s ITAM requirements in Attachment 2. Contractor will add Fulfillment Partners upon the written request of the State provided such Fulfillment Partner meets Contractor’s established qualifying criteria and the addition would not violate any state or federal law or regulation.

Notwithstanding the foregoing, subject to the written approval of the State, Contractor may remove any Fulfillment Partner who does not meet Contractor’s established qualifying criteria The State, in its sole discretion, may require the removal of any Fulfillment Partner.

Contractor or its Fulfillment Partners must perform the tasks and meet the requirements of Attachment 2 - State of Michigan ITAM Requirements and Attachment 5 – State of Michigan Service Level Agreement.

7. Orders: The Master Agreement number and the Participating Addendum Number must appear on every Delivery Order or other SIGMA ordering document placed under this Participating Addendum.

Purchasers may place orders directly only through Contractor’s approved Fulfillment Partners or through Contractor (only on an as-needed basis) for products or services as authorized under this Participating Addendum. Only those Fulfillment Partners approved and listed during the term of Participating Addendum at Contractor’s website are authorized to directly provide quotes, receive purchase orders, invoice Customers, and receive payment from purchasers on Contractor’s behalf.

210000001333 Participating Addendum: Page 4 of 5

PARTICIPATING ADDENDUM

DATA COMMUNICATIONS PRODUCTS

Except as otherwise set forth in the qualifying criteria, Contractor will not, directly, or indirectly, restrict any Fulfillment Partner’s participation or ability to quote pricing for a Customer. The approved Fulfillment Partners will not offer less favorable pricing discounts than the contract discounts established by Contractor under the Master Agreement. However, the Fulfillment Partner may offer any additional incremental discounts to Participating State/Entity, and such additional discounts if offered, may be provided in the discretion and as the sole legal obligation of the approved Fulfillment Partner to the Participating State/Entity.

Any order placed by a Participating Entity or Purchasing Entity for a product and/or service under this Master Agreement as amended by this Participating Addendum shall be deemed to be a sale under (and governed by the prices and other terms and conditions) of the Master Agreement as amended by this Participating Addendum unless the parties to the order agree in writing that another contract or agreement applies to such order. For clarity, sales of Contractor’s product or services by Contractor or an authorized reseller made under a separate contract, where the applicable quoting or ordering documents reference that separate contract, are not deemed to be sales under this Master Agreement as amended by this Participating Addendum.

8. The Term of this Participating Addendum shall begin on August 10, 2021 (“Effective Date”), and unless earlier terminated, expires on September 30, 2024 (the “Term”). If, pursuant to the terms of Master Agreement #AR3227 the term of the Master Agreement is extended, this Participating Addendum may be renewed by the State for any applicable number of additional one (1) year periods or other length of time that coincides with any such extension of the term of the Master Agreement. Any renewal by the State, including the length of such renewal, is at the sole discretion of the State and will automatically extend the Term of this Participating Addendum. The State will document the exercise of its renewal option(s) via Contract change notice.

9. Notices: Notwithstanding anything contained in the Master Agreement to the contrary, all notices required or permitted under this Participating Addendum will be in writing and will be deemed given: a) when verified by written receipt if sent by courier; (b) when actually received if sent by mail without verification of receipt; or (c) when sent by confirmed facsimile or electronic mail. All communications will be sent to the addresses set forth Section 3 of this Participating Addendum (and notices to Cisco shall be further addressed to the Office of the General Counsel, Attn: Contract Notice) or such other address as may be designated by a party by giving written notice to the other party pursuant to this paragraph, or, in the absence of such an address from Customer, to the address to which the last invoice under this Participating Addendum was sent before notice is served.

10. Entire Agreement: This Participating Addendum (including all amendments and attachments hereto) and the Master Agreement (including all amendments and attachments thereto) (collectively, the “Contract”) constitute the entire agreement between the parties concerning the subject matter of this Participating Addendum and replaces any prior oral or written

210000001333 Participating Addendum: Page 5 of 5

PARTICIPATING ADDENDUM

DATA COMMUNICATIONS PRODUCTS

communications between the parties, all of which are excluded. There are no conditions, NASPO ValuePoint understandings, agreements, representations or warranties, expressed or implied, that are not specified herein. The terms and conditions of this Participating Addendum (including all amendments and attachments hereto) shall prevail and govern in the case of any inconsistency or conflict with the terms and conditions of the Master Agreement. Any conflict among the attachments and documents incorporated into this Participating Addendum in Section 4 above shall be resolved by giving priority to those documents in the order listed in Section 4 above. This Contract may be modified only by a written document executed by the parties hereto. UNLESS OTHERWISE SPECIFIED IN

THIS PARTICIPATING ADDENDUM, NO TERMS ON CONTRACTOR’S INVOICES,

ORDERING DOCUMENTS, WEBSITE, BROWSE-WRAP, SHRINK-WRAP, CLICK-WRAP,

CLICK-THROUGH OR OTHER NON- NEGOTIATED TERMS AND CONDITIONS

PROVIDED WITH ANY OF THE CONTRACT SERVICES OR DELIVERABLES WILL

CONSTITUTE A PART OR AMENDMENT OF THIS CONTRACT OR IS BINDING ON THE

STATE FOR ANY PURPOSE. ALL SUCH OTHER TERMS AND CONDITIONS HAVE NO

FORCE AND EFFECT AND ARE DEEMED REJECTED BY THE STATE, EVEN IF

ACCESS TO OR USE OF THE CONTRACT SERVICES OR DELIVERABLES REQUIRES

AFFIRMATIVE ACCEPTANCE OF SUCH TERMS AND CONDITIONS.

IN WITNESS, WHEREOF, the parties have executed this Addendum as of the last date of execution by both parties below.

Participating Entity: Contractor:

Signature: Signature:

Name: Name:

Title: Title:

Date: Date:

210000001333 Attachment 1: Page 1 of 45

Attachment 1 – State of Michigan Terms and Conditions

STANDARD CONTRACT TERMS

The parties agree as follows:

All initial capitalized terms in this Attachment 1 that are not defined herein shall have the respective meanings given to them in the Participating Addendum or Master Agreement.

Definitions.

“Authorized User” has the meaning in the Attachment 3 – Software License Terms and Conditions.

“Business Contact Information” is information about State and Contractor’s personnel provided during sign-up, purchase or contracting, or management of products or services. This may include name, business address, business phone number, and business email address, whether collected at the time of the initial agreement or later during management of the products or services.

“Cloud Software” means Hosted Services as defined in the attached SCHEDULE A DATA SECURITY Schedule below.

“Contractor Hosted” means the Operating Environment is provided by Contractor or one or more of its subcontractors.

“Customer Content” means data such as text, log, configuration, firmware, audio, video or image files or core dumps, provided by the State to Contractor in connection with the State’s use of Contractor solutions, and data developed at State’s specific request related to a statement of work or contract. Customer Content does not include Systems Information.

“Customer Feedback” means technical data or suggestions contained in oral or written communications the State provides to Contractor regarding modifications or improvements to a product or service.

“De-identified” or “de-identified” means all uniquely identifiable data related to a user, a user device, or a user location has been removed.

“Entitlement Information” means Software license, warranty, cloud, and service subscription information.

“Harmful Code” means, with regards to properly licensed Contractor solutions (meaning purchased through proper channels and/or with valid term licenses) any software, hardware or other technologies, devices or means, the purpose or effect of which is to surreptitiously: (a) permit unauthorized access to, or to destroy, disrupt, disable, encrypt, modify, copy, or otherwise harm or impede in any manner, any (i) computer, software, firmware, data, hardware, system or network, or (ii) any application or function of any of the foregoing or the integrity, use or operation of any data Processed thereby; or (b) prevent the State or any Authorized User from accessing or using the Services as intended by this Contract, and includes any virus, bug, trojan horse, worm, backdoor or other malicious computer code and any time bomb or drop dead device.

“Install Base Information” means types, quantities and location of installed Cisco devices, products, or software releases.

“Open-Source Components” means any software component that is subject to any open-source copyright license agreement, including any GNU General Public License or GNU Library or Lesser Public License, or other obligation, restriction or license agreement that substantially conforms to the Open Source Definition as prescribed by the Open Source Initiative or otherwise may require disclosure or licensing to any third party of any source code with which such software component is used or compiled.

210000001333 Attachment 1: Page 2 of 45

“Operating Environment” means, collectively, the platform, environment, and conditions on, in or under which the Software is intended to be installed and operate, including such structural, functional, and other features, conditions and components as hardware, operating software, system architecture, configuration, computing hardware, ancillary equipment, networking, software, firmware, databases, data, and electronic systems (including database management systems).

“PAT” means a document or product accessibility template, including any Information Technology Industry Council Voluntary Product Accessibility Template or VPAT®, that specifies how information and software products, such as websites, applications, software and associated content, conform to WCAG 2.0 Level AA.

“Personal Data” means any information relating to an identified or identifiable natural person. It includes any information that can be linked to an individual or used to directly or indirectly identify an individual, natural person.

“Security Threat Data” means threat intelligence data, URLs, metadata, net flow data, origin and nature of malware and other information necessary to enable security features of a product or service.

“Software” has the meaning in the NASPO ValuePoint Master Agreement.

“State Hosted” means the Operating Environment is not provided by Contractor or one or more of its subcontractors.

“Support Data” means data Contractor collects when the State submits a request for support services or other troubleshooting, including information about hardware, software and other details related. to the support incident. Note that Support Data does not include data submitted in an attachment to a support request; that data is Customer Content.

“Systems Information” means data generated or collected in connection with the State’s use and operation of Contractor solutions, and data provided by the State in connection with Contractor’s delivery of products and services to the State (including, for example, when the State submits a request related to support services). Systems Information is composed only of Telemetry Data, Support Data, Install Base Information, Entitlement Information, Customer Feedback and Security Threat Data, as defined further in this Attachment

1. For clarity, Systems Information does not include Customer Content or Personal Data. To the extent any Customer Content or Personal Data is incidentally collected or included with Systems Information, such data will not be considered or treated as Systems Information.

“Telemetry Data” means data generated by instrumentation and logging systems created through the use and operation of the product or service.

“WCAG 2.0 Level AA” means level AA of the World Wide Web Consortium Web Content Accessibility Guidelines version 2.0.

1. Duties of Contractor. Contractor must perform the Services and provide the Products, services, and deliverables described in the

Contract, or an applicable Statement of Work (the “Contract Activities”). Services, Products, Statement of Work and Master Agreement are each defined in the attached NASPO ValuePoint Terms and Conditions.

Contractor must: (a) perform the Contract Activities in a timely, professional, safe, and workmanlike manner consistent with standards in the trade, profession, or industry; (b) obtain and maintain all necessary licenses, permits or other authorizations necessary for the performance of the Contract; (c) return to the State any State-furnished equipment or other resources in the same condition as when provided when no longer required for the Contract; (d) not make any media releases without prior written authorization from the State; and (e) provide the State priority in performance of the Contract except as mandated by federal disaster response requirements.