210000000198.pdf

PDF 2 MB Posted Feb 1, 2021

Attached to: Department Technology, Management and Budget MI|MA210000000198
Contract number: MA210000000198
Issued by: Michigan

About this file

Written by GovTribe AI · Jul 23, 2026

This is a State of Michigan indefinite delivery contract for credit and debit card processing services awarded to Elavon, Inc. (CV0060270), with its principal place of business at 7300 Chapman Highway, Knoxville, Tennessee 37920. The contract is administered by the Michigan Department of Technology, Management and Budget (DTMB) Central Procurement Services, with state contacts including Karissa Stoecker (DTMB) and Emily Massa (Treasurer). The contract was initially effective February 1, 2021, with an initial expiration date of January 31, 2026, and includes five one-year option periods. The contract has been extended through August 30, 2028, with an estimated aggregate contract value of $168,600,000.00 across all change notices.

The contract provides comprehensive credit and debit card processing services and equipment, including payment terminals (Ingenico Lane series, Poynt, Moby, Converge, and Talech devices), peripherals, encryption and tokenization services (Safe-T Solo and Safe-T Link with P2PE Protect), and point-of-sale software (Simplify). Transaction pricing is based on settlement, with MasterCard/Visa rates of $0.0372 for TSYS-only MIDs and $0.0250 for other MIDs; Discover/American Express rates are $0.0502 and $0.0375 respectively. Equipment purchases range from $89 to $1,628 depending on device type and bundled configurations. The contract includes a managed service fee model for the Michigan Department of State at 2.08% of transactions, under which Elavon provides terminals, maintenance, and processing services. Payment terms are Net 45, and the contract supports P-Card and Direct Voucher payment methods with extended purchasing privileges. Change Notice 6, effective October 2, 2025, removed references to the American Express Third Party Service Provider program and incorporated participation in the Amex OptBlue Program.

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STATE OF MICHIGAN PROCUREMENT

Department Technology, Management and Budget Central Procurement Services 320 S Walnut Street Lansing, MI 48933 P.O. Box 30026, Lansing, MI 48909

CONTRACT CHANGE NOTICE

CONTRACT SUMMARY

CREDIT AND DEBIT CARD PROCESSING

INITIAL EFFECTIVE DATE INITIAL EXPIRATION DATE INITIAL AVAILABLE OPTIONS EXPIRATION DATE

BEFORE

February 1, 2021 January 31, 2026 5 - 1 Year August 30, 2028

PAYMENT TERMS DELIVERY TIMEFRAME

ALTERNATE PAYMENT OPTIONS EXTENDED PURCHASING

MINIMUM DELIVERY REQUIREMENTS

N/A

P-Card Direct Voucher (PRC) Other Yes No

7300 Chapman Hwy

Knoxville TN 37920

Beverly Baker

502-933-8406

Beverly.Baker2@elavon.com

CV0060270

ELAVON, INC.

C O

A C

StoeckerK@michigan.gov

Emily Massa

(517) 897-7321

DTMB

Karissa Stoecker TREA massae@michigan.gov

C ontract

A dm inistrator Program M anagerSTA

N/ANet 45

Change Notice Number 6

Contract Number MA210000000198 to

DESCRIPTION OF CHANGE NOTICE

OPTION EXTENSIONLENGTH OF OPTION LENGTH OF EXTENSION REVISED EXP. DATE

CURRENT VALUE VALUE OF CHANGE NOTICE ESTIMATED AGGREGATE CONTRACT VALUE

0 Years

$168,600,000.00 $0.00 $168,600,000.00

CHANGE NOTICE NO. 6 TO CONTRACT NO. MA210000000198

DESCRIPTION

Effective October 2nd, 2025, the following changes are hereby incorporated into this contract:

1. American Express has officially notified Elavon that its Third Party Service Provider (TPSP) program will be discontinued.Accordingly, as of the date hereof or such later date as TPSP is officially unavailable, all references to TPSP within the Elavon Agreement, including Schedule A and the Operating Guide, are removed. For informational purposes only, Elavon expects to begin the State’s transition from TPSP to OptBlue on or around November 7, 2025.

2. The State elects to participate in the Amex OptBlue® Program (“OptBlue”) and agrees to its terms. At such time that the State, or any of its MIDs are transitioned to OptBlue, any references to TPSP in Schedule A applicable to the affected MIDs are replaced with references to OptBlue and any other reference to TPSP applicable to such affected MIDs will be of no further force or effect.

All other terms, conditions, specifications and pricing remain the same. Per contractor and agency agreement, and DTMB Central Procurement approval.

STATE OF MICHIGAN

ENTERPRISE PROCUREMENT

Department of Technology, Management, and Budget 320 S. Walnut Street 2nd Floor Lansing, MI 48933

P.O. BOX 30026 LANSING, MICHIGAN 48909

CONTRACT CHANGE NOTICE

CONTRACT SUMMARY

CREDIT AND DEBIT CARD PROCESSING

INITIAL EFFECTIVE DATE INITIAL EXPIRATION DATE INITIAL AVAILABLE OPTIONS EXPIRATION DATE

BEFORE

February 1, 2021 January 31, 2026 5 - 12 Months August 30, 2028

PAYMENT TERMS DELIVERY TIMEFRAME

ALTERNATE PAYMENT OPTIONS EXTENDED PURCHASING

MINIMUM DELIVERY REQUIREMENTS

N/A

P-Card Direct Voucher (PRC) Other Yes No

7300 Chapman Hwy

Knoxville TN 37920

Beverly Baker

502-933-8406

Beverly.Baker2@elavon.com

CV0060270

ELAVON, INC

C O

A C

517-636-5372 kelsoa@Michigan.gov

Valerie Hiltz

5172490459

DTMB

Amy Kelso TREA

HiltzV@michigan.gov

C ontract

A dm inistrator Program M anagerSTA

N/ANet 45

Change Notice Number 5

Contract Number MA210000000198 to

DESCRIPTION OF CHANGE NOTICE

OPTION EXTENSIONLENGTH OF OPTION LENGTH OF EXTENSION REVISED EXP. DATE

CURRENT VALUE VALUE OF CHANGE NOTICE ESTIMATED AGGREGATE CONTRACT VALUE

$168,600,000.00 $0.00 $168,600,000.00

DESCRIPTION

Effective August 16, 2024, this contract is updating Schedule B- Pricing as attached.

All other terms, conditions, specifications and pricing remain the same per Contractor and Agency agreement and DTMB Central Procurement Services approval.

Revised Via CN 5, Effective 8/16/24 Schedule B - Pricing MA 210000000198

TSYS Only MIDs Price MasterCard/Visa $0.0372

Discover/American Express PS $0.0502

MIDs Price MasterCard/Visa $0.0250

Discover/American Express PS $0.0375

Other Fees Price Safe-T Solo (Tokenization and Encryption) $25 Per Month, Per MID

Safe-T Enablement Fee For Owned Devices $100 Per Device Chargeback $5 Per Chargeback

Replacing Purchased Terminals <30 days old No cost Replacing Purchased Terminals >30 days old $55.00 including shipping and handling Replacing Purchased Terminals > 1 year old $234.00 including shippimg and handling

Research, Additional Reports $125 per hour

Special Processing

> 100 Transactions $75.00 101-500 Transactions $125.00

501-1000 Transactions $175.00 1001+ Transactions $225.00

Item Code Product Purchase Price CNVNG One Time Setup Fee $150 per MID

- Maintenance Fee $20 per MID per Month

- Tokenization Fee $0.05 per transaction

Item Code Device (or equivalent) Purchase Price RM457 Ingenico 457C Card Reader for Converge Mobile $89 L2500 Ingenico Link/2500 $189 TLICS Pin Pad Stand (Link/2500) $49 320V4 PINPAD IPP320V4 for Converge $260

Credit and Debit Card Transaction Pricing Based on Settlement

Converge Peripherals

Converge

CN 5 - 210000000198

LAN30 Lane 3000 $259 EPT20 Epson ReadyPrint T20 $230 CONUP Converge USB Printer (Star TSP650III) $319 SM220 Star 220 Bluetooth Printer $390 SM320 Star 300 Bluetooth Printer $403 RDM91 RDM 9111f Check Imager $389 MT09 MagTek Mini Wedge USB $90

Converge E2EE w/ Commerce SDK Equipment Lane 3000 $404 Lane 5000 $604 Lane 7000 $701 Lane 8000 $786

Link 2500 (wireless) $500 Move 5000 (wireless) $637

Converge E2EE w/ CSDK Equipment - 3 Yr Warranty Lane 3000 $322 Lane 5000 $341 Lane 7000 $352 Lane 8000 $358

Link 2500 (wireless) $321 Move 5000 (wireless) $361

Converge E2EE w/ CSDK Equipment 5 Year Warranty Lane 3000 $401 Lane 5000 $412 Lane 7000 $424 Lane 8000 $424

Link 2500 (wireless) $370 Move 5000 (wireless) $138

Equipment - Ingenico (stand-alone devices)

Item Code Device (or equivalent) Purchase Price D3500 Desk 3500 (IP) $270 D500U Desk 5000 IP/WiFi (stationary) $431 PP315 IPP315 Pin Pad (only Desk 3500 & Desk 5000) $260 LOCD3 Triple Lock Desk 3500 Bundle (Desk 3500 & IPP315) $475 LOCD5 Triple Lock Desk 5000 Bundle (Desk 5000 & IPP315) $665

Item Code Device (or equivalent) Purchase Price M5UBT Move 5000 Bluetooth/WiFi $549 M5BTP Move 5000 Bluetooth/WiFi (with communication base) $729

Item Code Device (or equivalent) Purchase Price M500U Move 5000 4G $656 250SC SIM Card 250 MB (Per device) $20 per device

Wireless Monthly Fee (Per Device) $19.99 Monthly per device

Item Code Device (or equivalent) Purchase Price P61V2 Poynt V2 Terminal $999 PYT5 Poynt 5 Terminal (WiFi) $649

Item Code Device (or equivalent) Purchase Price

PTRGB

Poynt V2 Terminal & Register Bundle (Terminal + Cash

Drawer 1616 + Epson Printer M30 Thermal) $1,528

P654B Poynt V2 USB Bundle (Terminal + Cash Drawer 1616 + Star

654 USB Printer Thermal) $1,453 P5SBN Poynt 5 Sleeve Bundle (Terminal + Battery Sleeve) $728

Short Range Terminals - Bluetooth must have communication base. Up to 5 terminals per base.

Poynt Bundles (Safe-T Solo is mandatory for Poynt devices)

Poynt Wireless Terminals (Safe-T Solo is mandatory for Poynt devices)

Wireless Terminals - GPRS does NOT require a communication base. If you chose, the M5BTP with a SIM Card, the terminal will work as a Bluetooth or GPRS device.

Equipment - Poynt (Safe-T Solo is mandatory for Poynt devices)

P3GV2 Poynt 3GV2 Terminal $1,099 250SC SIM Card 250 MB (Per Device) $20 per device

- Wireless Monthly Fee (Per Device) $19.99 Monthly per device

Item Code Device (or equivalent) Purchase Price

P3GRB

Poynt 3G Regular Bundle (3G Terminal + Cash Drawer 1616

+ Star 654 Printer Thermal) $1,628 250SC SIM Card 250 MB (Per Device) $20 per device

Wireless Monthly Fee (Per Device) $19.99 Monthly per device

P3G65 Poynt 3G Regular Bundle (3G Terminal + Cash Drawer 1616

+ Star 654 USB Printer) $1,553 250SC SIM Card 250 MB (Per Device) $20 per device

Wireless Monthly Fee (Per Device) $19.99 Monthly per device

Item Code Device (or equivalent) Purchase Price P5DOK Poynt 5 Advance Docking Unit $199 P5SBN Poynt 5 Charging Sleeve $79 C1616 Poynt Cash Drawer 1616 $129 EPM30 Epson Printer M30 (LAN or USB) $400 SP143 Star 143 Printer (LAN) $275 SP654 Star 654 Printer (USB) $325

Item Code Device (or equivalent) Purchase Price

CMM70 M70 $629

MB100 M100 $649

MB120 M120 $739

T5500 M5500 $89

Equipment - Moby

Poynt Peripherals

Poynt Wireless Bundles Terminals (Safe-T Solo is mandatory for Poynt devices)

MBSTA M5500 Stand $37

Moby Peripherals Item Code Device (or equivalent) Purchase Price

MBFOL Moby M70 Folio $39 MBVST Moby Value Stand $165 MBSST Moby Smart Stand $195 MBCG1 Moby Single Bay Charger $119 MBCG6 Moby Multi Bay Changer $469 M70MK Moby M70 Mobility Kit $59 150CD CR150 Cash Drawer $119

TLBS1

USB Barcode Scanner – Zebra LS2208 1D (Moby Smart

Stand, MBSST, required for USB port) $149

TLVS2

USB Barcode Scanner – Zebra DS8178 2D (Moby Smart

Stand, MBSST, required for USB port) $839

Item Code Device (or equivalent) Purchase Price TSTFD Starter $29/month TLSFD Standard (First Device) $69/month TLSAD Standard (Add'l Device) $29/month TALFD Premium (First Device) $99/month TALPD Premium (Add'l Device) $29/month

TLGTS

Talech Getting Started (mandatory for Standard & Premium;

but is optional for Starter customers. Includes remote install and training) $199 (one-time fee)

Item Code Device (or equivalent) Purchase Price TLRTL Talech RTL Equip. Bundle (No Reader)* $429

TLR25 Talech RTL Equip. Bundle (Link 2500)** $579

Talech Hardware Bundles

*Talech RTL Equip. Bundle (Link 2500) Includes: 1. Talech Cash Drawer (TALCD)and Cash Drawer Cable 2. Epson TM-M30 Printer (TALM3) 3.

Talech iPad Stand Pivot Adaptor (TALPA) 4. Talech Lightning Mag Stripe Reader (TALLT) 5. Select choice of IPad Stand 6. Bundle requires requires selection of iPad stand and the Lightning Mag Stripe Reader, but these items are NOT included in the bundle price.

Talech

Talech Peripherals Item Code Device (or equivalent) Purchase Price

TALEL ELO Register $799 TALCD Talech Cash Drawer $119 TALWP Wired Printer $250 TALBP Bluetooth Printer $325 TALM3 Epson TM-M30 Printer $400 TAL25 Talech Ingenico Link/2500 $189 TALLT Talech Lightning Mag Stripe Reader $95 TALAS Talech iPad Air Stand (10.2" Gen 7) $129 TALPS iPad Pro Stand (12.9" Only) $139 TALMS Talech iPad Mini Stand $139 TLICS Pin Pad Stand (Talech 2500) $49 TALBS Bluetooth Barcode Scanner - SocketScan S700 $250 TALPA Talech iPad Stand Pivot Adaptor $20 TALSL Talech iPad Stand Lock $50

Talech Rentals Item Code Device (or equivalent) Rental Price

TLE4C Talech Elo iSeries 4.0 slim w/ Customer Display $18 THRBT Talech Barcode Scanner $6 TLP31 Talech Printer $6 TALCD Talech Cash Drawer $2 LAN30T Lane 3000 $8

Item Code Device (or equivalent) Purchase Price P6TAL Poynt with Talech - Starter $999

- Monthly Fee $29

**Talech RTL Equip. Bundle (Link 2500) Includes: 1. Talech Link 2500 (TAL25) 2. Talech Cash Drawer (TALCD)and Cash Drawer Cable 3. Epson TM- M30 Printer (TALM3) 4. Talech iPad Stand Pivot Adaptor (TALPA) 5. Talech Lightning Mag Stripe Reader (TALLT) 6. Select choice of IPad Stand 7.

Bundle requires requires selection of iPad stand and the Lightning Mag Stripe Reader, but these items are NOT included in the bundle price.

Poynt with Talech Bundles*

P6SFD Poynt with Talech - Standard (First Device) $999

- Monthly Fee $69

P6SAD Poynt with Talech - Standard (Add'l Device) $999

- Monthly Fee $29

P5PFD Poynt with Talech - Premium (First Device) $999

- Monthly Fee $99

P5PAD Poynt with Talech - Premium (Add'l Device) $999

- Monthly Fee $29

P5TAL Poynt 5 with Talech - Starter $649

- Monthly Fee $29

P5SFD Poynt 5 with Talech - Standard (First Device) $649

- Monthly Fee $69

P5SAD Poynt 5 with Talech - Standard (Add'l Device) $649

- Monthly Fee $29

P5PFD Poynt 5 with Talech - Premium (First Device) $649

- Monthly Fee $99

P5PAD Poynt 5 with Talech - Premium (Add'l Device) $649

- Monthly Fee $29

Item Code Device (or equivalent) Purchase Price M7TFM M70 with Talech - Starter $629

- Monthly Fee $29 M7SFM M70 with Talech - Standard (First Device) $629

- Monthly Fee $69 M7SAM M70 with Talech - Standard (Add'l Device) $629

- Monthly Fee $29 M7SAA M70 with Talech - Premium (First Device) $629

- Monthly Fee $99 M7PAM M70 with Talech - Premium (Add'l Device) $629

- Monthly Fee $29

*Poynt and Poynt 5 with Talech Monthly Bundles Include: 1. Poynt Device, 2. Talech Software, 3. Monthly Starter/Standard/Premium Fee, 4. Talech Getting Started (TLGTS) listed above - $199 additional fee required for Standard & Premium but is optional for Starter customers.

Moby M70 and M100 with Talech Bundles*

Poynt 5 with Talech Bundles*

M2TFM M100 with Talech - Starter $649

- Monthly Fee $29

M2SFM M100 with Talech - Standard (First Device) $649

- Monthly Fee $69

M2SAM M100 with Talech - Standard (Add'l Device) $649

- Monthly Fee $29

M2SAA M100 with Talech - Premium (First Device) $649

- Monthly Fee $99

M2PAM M100 with Talech - Premium (Add'l Device) $649

- Monthly Fee $29

M3TFM M120 with Talech - Starter $739

- Monthly Fee $29

M3SFM M120 with Talech - Standard (First Device) $739

- Monthly Fee $69

M3SAM M120 with Talech - Standard (Add'l Device) $739

- Monthly Fee $29

M3SAA M120 with Talech - Premium (First Device) $739

- Monthly Fee $99

M3PAM M120 with Talech - Premium (Add'l Device) $739

- Monthly Fee $29

Safe-T Link w/ P2PE P2PE Protect One Time Setup Fee $55 per bundle

P2PE Annual Maintenance Fee $35 per bundle Simplify Annual Maintenance Fee $12 per bundle

Per item fee $0.035 Safe-T Link w/ P2PE Equipment Bundles

Lane 3000 $404 Lane 5000 $604

*Moby with Talech Monthly Bundles Include: 1. Moby Device, 2. Talech Software, 3. Monthly Starter/Standard/Premium Fee, 4. Talech Getting Started (TLGTS) listed above - $199 additional fee required for Standard & Premium but is optional for Starter customers.

Moby M120 with Talech Bundles*

Lane 7000 $701 Lane 8000 $786

Link 2500 (wireless) $500 Move 5000 (wirelss) $637

*The Price column includes the power supply, Ethernet Cable 7’(2), Key Injections & Deployment, Encryption License, Simplify POS Software License, and 1yr Manufacturer Warranty

Safe-T Link w/ P2PE Equipment Accessories Comm Box $98

V-Box $67 Move 5000 Charging Base $143

USB $8

Safe-T Link w/ P2PE Equipment 3 Year Warranty Lane 3000 $322 Lane 5000 $341 Lane 7000 $352 Lane 8000 $358

Link 2500 (wireless) $321 Move 5000 (wirelss) $361

Safe-T Link w/ P2PE Equipment 5 Year Warranty Lane 3000 $401 Lane 5000 $412 Lane 7000 $424 Lane 8000 $424

Link 2500 (wireless) $370 Move 5000 (wireless) $438

CENTRAL PROCUREMENT SERVICES

Department of Technology, Management, and Budget

320 S. WALNUT ST., LANSING, MICHIGAN 48933

P.O. BOX 30026 LANSING, MICHIGAN 48909

CONTRACT CHANGE NOTICE

Change Notice Number 4 to

Contract Number 210000000198 kelsoa@Michigan.gov

Amy Kelso

Valerie Hiltz beverly.baker2@elavon.com

Beverly Baker

Knoxville, TN 37920

ELAVON, INC

CV0060270

502-933-8406

7300 Chapman Hwy

(517) 249-0459 S

T A

T E

P ro g ra m

M a n a g e r

C o n tra ct

A d m in istra to r

C O

N T R A C T O

517-636-5372

DTMB

hiltzv@michigan.gov

$127,600,000.00

February 1, 2021 January 31, 2026

CREDIT AND DEBIT CARD PROCESSING

January 31, 2026

INITIAL AVAILABLE OPTIONS EXPIRATION DATE

BEFORE

5 - 1 Year

PAYMENT TERMS DELIVERY TIMEFRAME

ALTERNATE PAYMENT OPTIONS EXTENDED PURCHASING

☐ P-Card ☐ PRC ☐ Other ☒ Yes ☐ No

MINIMUM DELIVERY REQUIREMENTS

DESCRIPTION OF CHANGE NOTICE

OPTION LENGTH OF OPTION EXTENSION LENGTH OF EXTENSION REVISED EXP. DATE

☒ 2.5 ☐ August 30, 2028

CURRENT VALUE VALUE OF CHANGE NOTICE ESTIMATED AGGREGATE CONTRACT VALUE

N/A

$41,000,000.00 $168,600,000.00

Effective January 30, 2024, this contract is exercising 2.5 of the available five option years and is adding funding in the amount of $41,000,000.00.

All other terms, conditions, specifications and pricing remain the same per Contractor and Agency agreement, DTMB Central Procurment Services approval, and approval of the State Administrative Board on January 30, 2024.

INITIAL EXPIRATION DATEINITIAL EFFECTIVE DATE

N/A

DESCRIPTION

CONTRACT SUMMARY

TREA

Department of Technology, Management, and Budget

320 S. WALNUT ST., LANSING, MICHIGAN 48933

P.O. BOX 30026 LANSING, MICHIGAN 48909

CONTRACT CHANGE NOTICE

Change Notice Number 3 to

210000000198Contract Number kelsoa@Michigan.gov

Amy Kelso

Valerie Hiltz beverly.baker2@elavon.com

Beverly Baker

Knoxville, TN 37920

ELAVON, INC

CV0060270

502-933-8406

7300 Chapman Hwy

(517) 249-0459 S

T A

T E

P ro g n a g e r

C o n tra ct

A d m in istra to r

C O

N T R A C T O

517-636-5372

DTMB

hiltzv@michigan.gov

$127,600,000.00

February 1, 2021 January 31, 2026

CREDIT AND DEBIT CARD PROCESSING

January 31, 2026

INITIAL AVAILABLE OPTIONS EXPIRATION DATE

BEFORE

5 - 1 Year

PAYMENT TERMS DELIVERY TIMEFRAME

ALTERNATE PAYMENT OPTIONS EXTENDED PURCHASING

☐ P-Card ☐ PRC ☐ Other ☒ Yes ☐ No

MINIMUM DELIVERY REQUIREMENTS

DESCRIPTION OF CHANGE NOTICE

OPTION LENGTH OF OPTION EXTENSION LENGTH OF EXTENSION REVISED EXP. DATE

☐ ☐ January 31, 2026

CURRENT VALUE VALUE OF CHANGE NOTICE ESTIMATED AGGREGATE CONTRACT VALUE

N/A

$0.00 $127,600,000.00

Effective March 1, 2023 this contract is revising Schedule B to add rental fees for the Talech System.

All other terms, conditions, specifications and pricing remain the same per Contractor and Agency agreement and DTMB Central Procurement Services approval.

INITIAL EXPIRATION DATEINITIAL EFFECTIVE DATE

N/A

DESCRIPTION

Schedule B - Pricing

MasterCard/Visa $0.0372

Discover/American Express PS $0.0502

MIDs Price MasterCard/Visa $0.0250

Discover/American Express PS $0.0375

Other Fees Price Safe-T Solo (Tokenization and Encryption) $25 Per Month, Per MID

Safe-T Enablement Fee For Owned Devices $100 Per Device Chargeback $5 Per Chargeback

Research, Additional Reports $125 per hour

Special Processing

> 100 Transactions $75.00 101-500 Transactions $125.00

501-1000 Transactions $175.00 1001+ Transactions $225.00

Item Code Product Purchase Price CNVNG One Time Setup Fee $150 per MID

- Maintenance Fee $20 per MID per Month

- Tokenization Fee $0.05 per transaction

Item Code Device (or equivalent) Purchase Price RM457 Ingenico 457C Card Reader for Converge Mobile $89 L2500 Ingenico Link/2500 $189 TLICS Pin Pad Stand (Link/2500) $49

Credit and Debit Card Transaction Pricing Based on Settlement

Converge Peripherals

320V4 PINPAD IPP320V4 for Converge $260 EPT20 Epson ReadyPrint T20 $230 CONUP Converge USB Printer (Star TSP650III) $319 SM220 Star 220 Bluetooth Printer $390 SM320 Star 300 Bluetooth Printer $403 RDM91 RDM 9111f Check Imager $389 MT09 MagTek Mini Wedge USB $90

Item Code Device (or equivalent) Purchase Price M5UBT Move 5000 Bluetooth/WiFi $549 M5BTP Move 5000 Bluetooth/WiFi (with communication base) $729

Item Code Device (or equivalent) Purchase Price M500U Move 5000 4G $656 250SC SIM Card 250 MB (Per device) $20 per device

Wireless Monthly Fee (Per Device) $19.99 Monthly per device

Item Code Device (or equivalent) Purchase Price P61V2 Poynt V2 Terminal $999 PYT5 Poynt 5 Terminal (WiFi) $649

Equipment - Ingenico (stand-alone devices)

Short Range Terminals - Bluetooth must have communication base. Up to 5 terminals per base.

Wireless Terminals - GPRS does NOT require a communication base. If you chose, the M5BTP with a SIM Card, the terminal will work as a Bluetooth or GPRS device.

PTRGB

Poynt V2 Terminal & Register Bundle (Terminal + Cash

Drawer 1616 + Epson Printer M30 Thermal) $1,528

P654B Poynt V2 USB Bundle (Terminal + Cash Drawer 1616 + Star

654 USB Printer Thermal) $1,453 P5SBN Poynt 5 Sleeve Bundle (Terminal + Battery Sleeve) $728

Item Code Device (or equivalent) Purchase Price P3GV2 Poynt 3GV2 Terminal $1,099 250SC SIM Card 250 MB (Per Device) $20 per device

- Wireless Monthly Fee (Per Device) $19.99 Monthly per device

Item Code Device (or equivalent) Purchase Price

P3GRB

Poynt 3G Regular Bundle (3G Terminal + Cash Drawer 1616 +

Star 654 Printer Thermal) $1,628 250SC SIM Card 250 MB (Per Device) $20 per device

Wireless Monthly Fee (Per Device) $19.99 Monthly per device

P3G65 Poynt 3G Regular Bundle (3G Terminal + Cash Drawer 1616 +

Star 654 USB Printer) $1,553 250SC SIM Card 250 MB (Per Device) $20 per device

Wireless Monthly Fee (Per Device) $19.99 Monthly per device

Item Code Device (or equivalent) Purchase Price P5DOK Poynt 5 Advance Docking Unit $199 P5SBN Poynt 5 Charging Sleeve $79 C1616 Poynt Cash Drawer 1616 $129 EPM30 Epson Printer M30 (LAN or USB) $400

Poynt Peripherals

Poynt Wireless Bundles Terminals (Safe-T Solo is mandatory for Poynt devices)

Poynt Bundles (Safe-T Solo is mandatory for Poynt devices)

Poynt Wireless Terminals (Safe-T Solo is mandatory for Poynt devices)

SP143 Star 143 Printer (LAN) $275 SP654 Star 654 Printer (USB) $325

Item Code Device (or equivalent) Purchase Price

CMM70 M70 $629

MB100 M100 $649

MB120 M120 $739

Moby Peripherals Item Code Device (or equivalent) Purchase Price

TLBS1

USB Barcode Scanner – Zebra LS2208 1D (Moby Smart

Stand, MBSST, required for USB port) $149

TLVS2

USB Barcode Scanner – Zebra DS8178 2D (Moby Smart

Stand, MBSST, required for USB port) $839

TLGTS

Talech Getting Started (mandatory for Standard & Premium;

but is optional for Starter customers. Includes remote install and training) $199 (one-time fee)

Equipment - Moby

TLRTL Talech RTL Equip. Bundle (No Reader)* $429

TLR25 Talech RTL Equip. Bundle (Link 2500)** $579

Talech Peripherals Item Code Device (or equivalent) Purchase Price

Talech Hardware Bundles

Bundle requires requires selection of iPad stand and the Lightning Mag Stripe Reader, but these items are NOT included in the bundle price.

*Talech RTL Equip. Bundle (Link 2500) Includes: 1. Talech Cash Drawer (TALCD)and Cash Drawer Cable 2. Epson TM-M30 Printer (TALM3) 3. Talech iPad Stand Pivot Adaptor (TALPA) 4. Talech Lightning Mag Stripe Reader (TALLT) 5. Select choice of IPad Stand 6. Bundle requires requires selection of iPad stand and the Lightning Mag Stripe Reader, but these items are NOT included in the bundle price.

Talech Rentals

Item Code Device (or equivalent) Rental Price TLE4C Talech Elo iSeries 4.0 slim w/ Customer Display $18 THRBT Talech Barcode Scanner $6 TLP31 Talech Printer $6 TALCD Talech Cash Drawer $2 LAN30T Lane 3000 $8

Item Code Device (or equivalent) Purchase Price P6TAL Poynt with Talech - Starter $999

- Monthly Fee $29 P6SFD Poynt with Talech - Standard (First Device) $999

- Monthly Fee $69 P6SAD Poynt with Talech - Standard (Add'l Device) $999

- Monthly Fee $29 P5PFD Poynt with Talech - Premium (First Device) $999

- Monthly Fee $99 P5PAD Poynt with Talech - Premium (Add'l Device) $999

- Monthly Fee $29

P5TAL Poynt 5 with Talech - Starter $649

- Monthly Fee $29

P5SFD Poynt 5 with Talech - Standard (First Device) $649

- Monthly Fee $69

P5SAD Poynt 5 with Talech - Standard (Add'l Device) $649

- Monthly Fee $29

P5PFD Poynt 5 with Talech - Premium (First Device) $649

- Monthly Fee $99

P5PAD Poynt 5 with Talech - Premium (Add'l Device) $649

- Monthly Fee $29

M7TFM M70 with Talech - Starter $629

- Monthly Fee $29 M7SFM M70 with Talech - Standard (First Device) $629

- Monthly Fee $69 M7SAM M70 with Talech - Standard (Add'l Device) $629

- Monthly Fee $29 M7SAA M70 with Talech - Premium (First Device) $629

- Monthly Fee $99 M7PAM M70 with Talech - Premium (Add'l Device) $629

- Monthly Fee $29

M2TFM M100 with Talech - Starter $649

- Monthly Fee $29

M2SFM M100 with Talech - Standard (First Device) $649

- Monthly Fee $69

M2SAM M100 with Talech - Standard (Add'l Device) $649

- Monthly Fee $29

M2SAA M100 with Talech - Premium (First Device) $649

- Monthly Fee $99

M2PAM M100 with Talech - Premium (Add'l Device) $649

- Monthly Fee $29

M3TFM M120 with Talech - Starter $739

- Monthly Fee $29

M3SFM M120 with Talech - Standard (First Device) $739

- Monthly Fee $69

M3SAM M120 with Talech - Standard (Add'l Device) $739

- Monthly Fee $29

M3SAA M120 with Talech - Premium (First Device) $739

Moby M70 and M100 with Talech Bundles*

- Monthly Fee $99

M3PAM M120 with Talech - Premium (Add'l Device) $739

- Monthly Fee $29

Department of Technology, Management, and Budget

525 W. ALLEGAN ST., LANSING, MICHIGAN 48913

P.O. BOX 30026 LANSING, MICHIGAN 48909

CONTRACT CHANGE NOTICE

Change Notice Number 2 to

210000000198Contract Number kelsoa@Michigan.gov

Amy Kelso

Joy Nakfoor beverly.baker2@elavon.com

Beverly Baker

Knoxville, TN 37920

ELAVON, INC

CV0060270

502-933-8406

7300 Chapman Hwy

(517) 249-0481 S

T A

T E

P ro g n a g e r

C o n tra ct

A d m in istra to r

C O

N T R A C T O

517-636-5372

DTMB

nakfoorj@michigan.gov

$127,600,000.00

February 1, 2021 January 31, 2026

CREDIT AND DEBIT CARD PROCESSING

January 31, 2026

INITIAL AVAILABLE OPTIONS EXPIRATION DATE

BEFORE

5 - 1 Year

PAYMENT TERMS DELIVERY TIMEFRAME

ALTERNATE PAYMENT OPTIONS EXTENDED PURCHASING

☐ P-Card ☐ PRC ☐ Other ☒ Yes ☐ No

MINIMUM DELIVERY REQUIREMENTS

DESCRIPTION OF CHANGE NOTICE

OPTION LENGTH OF OPTION EXTENSION LENGTH OF EXTENSION REVISED EXP. DATE

☐ ☐ January 31, 2026

CURRENT VALUE VALUE OF CHANGE NOTICE ESTIMATED AGGREGATE CONTRACT VALUE

N/A

$0.00 $127,600,000.00

Effective January 25, 2022 Schedule B - Pricing has been updated to add Converge E2EE terminals and warranties and LAN30 to Converge Peripherals.

All other terms, conditions, specifications and pricing remain the same. Per contractor and agency agreement, and DTMB Central Procurement approval.

INITIAL EXPIRATION DATEINITIAL EFFECTIVE DATE

N/A

DESCRIPTION

MasterCard/Visa $0.0372

Discover/American Express PS $0.0502

MIDs Price

MasterCard/Visa $0.0250

Discover/American Express PS $0.0375

Other Fees Price

Safe-T Solo (Tokenization and Encryption) $25 Per Month, Per MID

Safe-T Enablement Fee For Owned Devices $100 Per Device

Chargeback $5 Per Chargeback

Replacing Purchased Terminals <30 days old No cost

Replacing Purchased Terminals >30 days old $55.00 including shipping and handling

Replacing Purchased Terminals > 1 year old $234.00 including shippimg and handling

Research, Additional Reports $125 per hour

Special Processing

> 100 Transactions $75.00 101-500 Transactions $125.00

501-1000 Transactions $175.00 1001+ Transactions $225.00

Item Code Product Purchase Price

CNVNG One Time Setup Fee $150 per MID

- Maintenance Fee $20 per MID per Month

- Tokenization Fee $0.05 per transaction

Item Code Device (or equivalent) Purchase Price

RM457 Ingenico 457C Card Reader for Converge Mobile $89 L2500 Ingenico Link/2500 $189 TLICS Pin Pad Stand (Link/2500) $49 320V4 PINPAD IPP320V4 for Converge $260 LAN30 Lane 3000 $259

Converge

Credit and Debit Card Transaction Pricing Based on Settlement

Converge Peripherals

EPT20 Epson ReadyPrint T20 $230 CONUP Converge USB Printer (Star TSP650III) $319 SM220 Star 220 Bluetooth Printer $390 SM320 Star 300 Bluetooth Printer $403 RDM91 RDM 9111f Check Imager $389

MT09 MagTek Mini Wedge USB $90

Converge E2EE w/ Commerce SDK Equipment

Lane 3000 $404

Lane 5000 $604

Lane 7000 $701

Lane 8000 $786

Link 2500 (wireless) $500

Move 5000 (wirelss) $637

Converge E2EE w/ CSDK Equipment - 3 Yr Warranty

Lane 3000 $322

Lane 5000 $341

Lane 7000 $352

Lane 8000 $358

Link 2500 (wireless) $321 Move 5000 (wirelss) $361

Converge E2EE w/ CSDK Equipment 5 Year Warranty

Lane 3000 $401

Lane 5000 $412

Lane 7000 $424

Lane 8000 $424

Link 2500 (wireless) $370

Equipment - Ingenico (stand-alone devices)

D3500 Desk 3500 (IP) $270

D500U Desk 5000 IP/WiFi (stationary) $431

PP315 IPP315 Pin Pad (only Desk 3500 & Desk 5000) $260

LOCD3 Triple Lock Desk 3500 Bundle (Desk 3500 & IPP315) $475

LOCD5 Triple Lock Desk 5000 Bundle (Desk 5000 & IPP315) $665

Short Range Terminals - Bluetooth must have communication base. Up to 5 terminals per base.

Item Code Device (or equivalent) Purchase Price

M5UBT Move 5000 Bluetooth/WiFi $549

M5BTP Move 5000 Bluetooth/WiFi (with communication base) $729

Wireless Terminals - GPRS does NOT require a communication base. If you chose, the M5BTP with a SIM

Card, the terminal will work as a Bluetooth or GPRS device.

Item Code Device (or equivalent) Purchase Price

M500U Move 5000 4G $656

250SC SIM Card 250 MB (Per device) $20 per device

Wireless Monthly Fee (Per Device) $19.99 Monthly per device

Equipment - Poynt (Safe-T Solo is mandatory for Poynt devices)

Item Code Device (or equivalent) Purchase Price

P61V2 Poynt V2 Terminal $999

PYT5 Poynt 5 Terminal (WiFi) $649

Item Code Device (or equivalent) Purchase Price

PTRGB

Poynt V2 Terminal & Register Bundle (Terminal + Cash

Drawer 1616 + Epson Printer M30 Thermal) $1,528

Poynt Bundles (Safe-T Solo is mandatory for Poynt devices)

P654B Poynt V2 USB Bundle (Terminal + Cash Drawer 1616 + Star

654 USB Printer Thermal) $1,453

P5SBN Poynt 5 Sleeve Bundle (Terminal + Battery Sleeve) $728

Item Code Device (or equivalent) Purchase Price

P3GV2 Poynt 3GV2 Terminal $1,099

250SC SIM Card 250 MB (Per Device) $20 per device

- Wireless Monthly Fee (Per Device) $19.99 Monthly per device

Item Code Device (or equivalent) Purchase Price

P3GRB

Poynt 3G Regular Bundle (3G Terminal + Cash Drawer 1616 +

Star 654 Printer Thermal) $1,628

250SC SIM Card 250 MB (Per Device) $20 per device

Wireless Monthly Fee (Per Device) $19.99 Monthly per device

P3G65 Poynt 3G Regular Bundle (3G Terminal + Cash Drawer 1616 +

Star 654 USB Printer) $1,553

250SC SIM Card 250 MB (Per Device) $20 per device

Wireless Monthly Fee (Per Device) $19.99 Monthly per device

Item Code Device (or equivalent) Purchase Price

P5DOK Poynt 5 Advance Docking Unit $199

P5SBN Poynt 5 Charging Sleeve $79

C1616 Poynt Cash Drawer 1616 $129

EPM30 Epson Printer M30 (LAN or USB) $400

SP143 Star 143 Printer (LAN) $275

SP654 Star 654 Printer (USB) $325

Item Code Device (or equivalent) Purchase Price

Equipment - Moby

Poynt Peripherals

Poynt Wireless Bundles Terminals (Safe-T Solo is mandatory for Poynt devices)

CMM70 M70 $629

MB100 M100 $649

MB120 M120 $739

Moby Peripherals Item Code Device (or equivalent) Purchase Price

TLBS1

USB Barcode Scanner – Zebra LS2208 1D (Moby Smart

Stand, MBSST, required for USB port) $149

TLVS2

USB Barcode Scanner – Zebra DS8178 2D (Moby Smart

Stand, MBSST, required for USB port) $839

Item Code Device (or equivalent) Purchase Price

TSTFD Starter $29/month TLSFD Standard (First Device) $69/month TLSAD Standard (Add'l Device) $29/month TALFD Premium (First Device) $99/month TALPD Premium (Add'l Device) $29/month

TLGTS

Talech Getting Started (mandatory for Standard & Premium;

but is optional for Starter customers. Includes remote install and training) $199 (one-time fee)

Item Code Device (or equivalent) Purchase Price

TLRTL Talech RTL Equip. Bundle (No Reader)* $429

Talech Hardware Bundles

TLR25 Talech RTL Equip. Bundle (Link 2500)** $579

Talech Peripherals

Item Code Device (or equivalent) Purchase Price

TALEL ELO Register $799

TALCD Talech Cash Drawer $119

TALWP Wired Printer $250

TALBP Bluetooth Printer $325

TALM3 Epson TM-M30 Printer $400

TAL25 Talech Ingenico Link/2500 $189

TALLT Talech Lightning Mag Stripe Reader $95

TALAS Talech iPad Air Stand (10.2" Gen 7) $129

TALPS iPad Pro Stand (12.9" Only) $139

TALMS Talech iPad Mini Stand $139

TLICS Pin Pad Stand (Talech 2500) $49

TALBS Bluetooth Barcode Scanner - SocketScan S700 $250

TALPA Talech iPad Stand Pivot Adaptor $20

TALSL Talech iPad Stand Lock $50

Item Code Device (or equivalent) Purchase Price

P6TAL Poynt with Talech - Starter $999

- Monthly Fee $29

P6SFD Poynt with Talech - Standard (First Device) $999

- Monthly Fee $69

P6SAD Poynt with Talech - Standard (Add'l Device) $999

- Monthly Fee $29

P5PFD Poynt with Talech - Premium (First Device) $999

- Monthly Fee $99

P5PAD Poynt with Talech - Premium (Add'l Device) $999

- Monthly Fee $29

Bundle requires requires selection of iPad stand and the Lightning Mag Stripe Reader, but these items are NOT included in the bundle price.

P5TAL Poynt 5 with Talech - Starter $649

- Monthly Fee $29

P5SFD Poynt 5 with Talech - Standard (First Device) $649

- Monthly Fee $69

P5SAD Poynt 5 with Talech - Standard (Add'l Device) $649

- Monthly Fee $29

P5PFD Poynt 5 with Talech - Premium (First Device) $649

- Monthly Fee $99

P5PAD Poynt 5 with Talech - Premium (Add'l Device) $649

- Monthly Fee $29

Item Code Device (or equivalent) Purchase Price

M7TFM M70 with Talech - Starter $629

- Monthly Fee $29

M7SFM M70 with Talech - Standard (First Device) $629

- Monthly Fee $69

M7SAM M70 with Talech - Standard (Add'l Device) $629

- Monthly Fee $29

M7SAA M70 with Talech - Premium (First Device) $629

- Monthly Fee $99

M7PAM M70 with Talech - Premium (Add'l Device) $629

- Monthly Fee $29

M2TFM M100 with Talech - Starter $649

- Monthly Fee $29

M2SFM M100 with Talech - Standard (First Device) $649

- Monthly Fee $69

M2SAM M100 with Talech - Standard (Add'l Device) $649

Poynt 5 with Talech Bundles*

Moby M70 and M100 with Talech Bundles*

- Monthly Fee $29

M2SAA M100 with Talech - Premium (First Device) $649

- Monthly Fee $99

M2PAM M100 with Talech - Premium (Add'l Device) $649

- Monthly Fee $29

M3TFM M120 with Talech - Starter $739

- Monthly Fee $29

M3SFM M120 with Talech - Standard (First Device) $739

- Monthly Fee $69

M3SAM M120 with Talech - Standard (Add'l Device) $739

- Monthly Fee $29

M3SAA M120 with Talech - Premium (First Device) $739

- Monthly Fee $99

M3PAM M120 with Talech - Premium (Add'l Device) $739

- Monthly Fee $29

Safe-T Link w/ P2PE

P2PE Protect One Time Setup Fee $55 per bundle

P2PE Annual Maintenance Fee $35 per bundle

Simplify Annual Maintenance Fee $12 per bundle

Per item fee $0.035 Safe-T Link w/ P2PE Equipment Bundles

Lane 3000 $404

Lane 5000 $604

Lane 7000 $701

Lane 8000 $786

Link 2500 (wireless) $500

Move 5000 (wirelss) $637

*The Price column includes the power supply, Ethernet Cable 7’(2), Key Injections & Deployment, Encryption License, Simplify POS Software License, and 1yr Manufacturer Warranty

Moby M120 with Talech Bundles*

Safe-T Link w/ P2PE Equipment Accessories

Comm Box $98

V-Box $67

Move 5000 Charging Base $143

USB $8

Safe-T Link w/ P2PE Equipment 3 Year Warranty

Lane 3000 $322

Lane 5000 $341

Lane 7000 $352

Lane 8000 $358

Link 2500 (wireless) $321

Move 5000 (wirelss) $361

Safe-T Link w/ P2PE Equipment 5 Year Warranty

Lane 3000 $401

Lane 5000 $412

Lane 7000 $424

Lane 8000 $424

Link 2500 (wireless) $370

Department of Technology, Management, and Budget

525 W. ALLEGAN ST., LANSING, MICHIGAN 48913

P.O. BOX 30026 LANSING, MICHIGAN 48909

CONTRACT CHANGE NOTICE

Change Notice Number 1 to

210000000198Contract Number kelsoa@Michigan.gov

Amy Kelso

Joy Nakfoor beverly.baker2@elavon.com

Beverly Baker

Knoxville, TN 37920

ELAVON, INC

CV0060270

502-933-8406

7300 Chapman Hwy

(517) 249-0481 S

T A

T E

P ro g n a g e r

C o n tra ct

A d m in istra to r

C O

N T R A C T O

517-636-5372

DTMB

nakfoorj@michigan.gov

$118,000,000.00

February 1, 2021 January 31, 2026

CREDIT AND DEBIT CARD PROCESSING

January 31, 2026

INITIAL AVAILABLE OPTIONS EXPIRATION DATE

BEFORE

5 - 1 Year

PAYMENT TERMS DELIVERY TIMEFRAME

ALTERNATE PAYMENT OPTIONS EXTENDED PURCHASING

☐ P-Card ☐ PRC ☐ Other ☒ Yes ☐ No

MINIMUM DELIVERY REQUIREMENTS

DESCRIPTION OF CHANGE NOTICE

OPTION LENGTH OF OPTION EXTENSION LENGTH OF EXTENSION REVISED EXP. DATE

☐ ☐ January 31, 2026

CURRENT VALUE VALUE OF CHANGE NOTICE ESTIMATED AGGREGATE CONTRACT VALUE

N/A

$9,600,000.00 $127,600,000.00

Effective September 14, 2021, the attached Schedule A - SOW is being added to this contract for MDOS services and equipment and the contract is hereby increased by $9,600,000.00 to account for the value of services, equipment, and 2.08% services fees to be collected by Contractor per the associated Schedule B - Pricing for MDOS. This will be at no cost to the State. The base Schedule B, Attachment E to Schedule C, and Schedule D are also updated per the attached documents.

Agencies choosing to use (a) Service or Convenience Fees, or (b) Safe-T with P2PE Protect, will execute a Joinder Agreement so that the specific terms related to those services will be incorporated.

All other terms, conditions, specifications, and pricing remain the same. Per contractor and agency agreement, DTMB Central Procurements approval, and State Administrative Board approval on June 8, 2021.

INITIAL EXPIRATION DATEINITIAL EFFECTIVE DATE

N/A

DESCRIPTION

SCHEDULE A – STATEMENT OF WORK

CN 1 – MICHIGAN DEPARTMENT OF STATE

Implementation Contractor will work closely with Michigan Department of State (MDOS) to ensure it meets deadlines. MDOS is planning on moving forward to ensure project is complete by end of Q1 CY 2022. An implementation manager and solutions engineer will be assigned to the MDOS project and will direct MDOS and work with MDOS every step of the way. The project varies from 4-6 months depending on how much support is provided by the MDOS point of contacts.

Refund processing via API Although refunds are not typically allowed with the Elavon managed service fee program, an exception process has been granted and agreed upon by both parties to allow $500 annually for service fee refunds.

POS Portal Contractor partners with a secure key injection facility (KIF), POS Portal, to deploy payment devices by Payment Card Industry (PCI) standards. POS Portal manages the encryption injection process, configuration and deployment of devices loaded with Contractor’s application.

MDOS package(s) will be sent from Contractor’s secure POI deployment facilities. If the Sender’s address differs, call Elavon immediately, and do NOT open the package(s).

P2PE POI Device Reception Inspection List Address POS Portal 1627 Main Ave Sacramento, CA 95838 OR 1920 Watterson Trail # A, Louisville, KY 40299

Ingenico 6195 Shiloh DR, Alpharetta, GA 30004

Safeguards in place to protect MDOS devices Elavon’s Safe-T Link™ with P2PE Protect solution is comprised of a combination of secure POI devices that are shipped pre-programmed and ready to use. Perform the following actions upon receiving a device to confirm programming.

1. Verify shipping details for the device(s) to confirm it originated from a trusted source.

Please see the acceptable shipping addresses within the P2PE POI Device Reception Inspection List mentioned above.

2. Inspect the integrity of the tamper-resistant packaging as explained in Section 6.3 of Safe-T LinkTM before installing a device.

3. Unpack the device from the box.

4. Connect any USB, Ethernet, or serial cable as needed before powering up device.

5. The device will now go through boot cycle to power up.

Once the device completes booting up, press 0 to confirm that the version listed on the pin pad is the P2PE solution. If the device displays another message, or if MDOS is unable to process a transaction, contact the Elavon Gateway Support at 1-866-265-6225 Option 3 or by email at GatewaySupport@Elavon.com for installation support.

After initial installation, it is considered best practice to disconnect and securely store devices when unattended.

Safeguards to ensure the P2PE is installed After receiving the device and following the steps mentioned above, if the device displays a message other than the approved message, disconnect the device, place in a secure location, and contact Contractor immediately.

Should a terminal be delivered without encryption or tokenization, the device will receive an error message and customer support would need to be contacted to repair/replace the device.

Customer Service Support Contractor only provides customer support for their merchant’s, cardholders would need to contact MDOS for its own customer support.

Terminal Inventory Tracking A P2PE POI Device Inventory Log must be maintained by MDOS for each POI device a merchant has in their possession per PCI standards below. Contractor will track internally the devices being deployed as well. The implementation manager will reach out to the solutions engineer who will go to a team lead and have an excel report generated within Contractor’s internal system of the devices serial number, Site ID and where the devices is located by the location name. (IE: branch office location 1). Devices must be inventoried by MDOS upon initial receipt and throughout all phases of device usage.

Additionally the devices must be inventoried by MDOS whenever the location of a device changes. Maintaining this inventory log provides a means to track and monitor the following important information for each device.

PCI Standards:

Any variances in inventory, including missing or substituted POI devices, must be reported.

EQUIPMENT

Ingenico

Lane 8000

• Contactless

• Magstripe

• Smartcard

• Security

• Touchscreen

• Signature capture

Engage consumers with an extra-large multimedia touchscreen and user-friendly interface

Improve checkout experience with quick and easy payment options

Integrate it easily into any environment Help reduce PCI-DSS audit scope with seamless semi-integrated configuration options Increase payment security with a PCI PTS 5.x certified device

Future-proof payment security PCI PTS 5.x certified, the Lane/8000 is designed to ensure long-term compliance. It uses the latest cryptographic schemes with future-proof encryption and additional anti-theft systems, such as Kensington locks.

Support for all payment options The Lane/8000 supports EMV chip & PIN, EMV chip & sign, magstripe transactions and the broadest range of contactless/NFC, mobile wallet, and alternative payment methods. Each payment method is highlighted via illumination for easy and convenient use.

ADDITIONAL FEATURES

Informational Prompt Message Simplify supports an Informational Prompt Message. This is a flexible feature designed to allow merchants to display information for tax payers and get tax payer input using a variety of screen layouts. This message type does not affect the processing of financial transactions.

The POS controls this process by sending an Informational Prompt Request that defines the screen to be displayed. The PIN Pad must be in a Closed state to process this request.

Exceptions: (1) If another Informational Prompt Request is sent when the PIN Pad is already displaying an Informational Prompt screen, the display for the second request will replace the first screen. (2) After sending an Informational Prompt Response, the PIN Pad will display a wait screen for a configurable interval before going to the Closed state. If a new Informational Prompt Request is sent during this interval, the PIN Pad will process the request.

Simplify returns the tax payer input in the Informational Prompt Response. Input includes the action button (virtual button) or hard key pressed. Depending on the type of Informational

Prompt Message sent, input may also include entered text or a selected radio button, check boxes or slider position. Additional requests can be sent if further tax payer interaction is required.

Lane 8000 allow up to 35 characters.

Important For P2PE Systems: Informational Prompt messages must not pass card data.

Doing so will defeat the purpose of P2PE, and result in increased need for PCI auditing.

Signature Capture The Lane 8000 is a signature capture device for receipts and non-financial transactions such as for a drivers license. For a financial transaction – once the auth response has been sent from Simplify to the POS, the POS will send a call to the device to prompt for a signature. The same applies for the non-financial signature capture. It will be the POS who prompts the device for signature at the particular time that is required through MDOS transaction flow. In both cases, once the signature is captured, it is sent back to the POS for storage if needed.

SAFE-T SECURITY SOLUTIONS

Elavon’s Safe-T security solutions provide layers of protection when used in combination with EMV and PCI-DSS compliance, to ensure MDOS is doing all it can to protect cardholder data from increasingly complex and evolving security threats. Additionally, an appropriately implemented encryption and tokenization solution can help reduce the complexity of complying with the PCI-DSS standards and decrease the costs of PCI-DSS audits.

Encryption and Tokenization protect cardholder data at all points in the transaction lifecycle - in use, in transit and at rest.

Encryption is the strongest protection for card data when it’s in transit. From the moment a payment card is swiped or inserted (dipped) at a terminal featuring a hardware-based, tamper resistant security module, encryption protects the card data from fraudsters as it travels across various systems and networks until it is decrypted at Contractor’s secure data center.

Contractor’s encryption solution features format-preserving encryption, which retains the original length and structure of card track data, minimizing or eliminating adverse impact to MDOS point of sale systems or message formats.

Tokenization protects card data when it’s in use and at rest. It converts or replaces cardholder data with a unique token ID to be used for subsequent transactions; dramatically reducing the possibility of having card data stolen because it no longer exists within the MDOS environment.

Tokens can be used in card not present environments such as mail order/telephone order (MOTO), or in conjunction with encryption in card present environments. Tokens can reside on point of sale system and can be used to make adjustments, add new charges, make reservations, perform recurring transactions or perform other transactions (in use).

REPORTING

Online Merchant Connect Premium, provides streamlined and secure reporting. Payment information can be accessed quickly and easily while protecting cardholder and account data. Merchant Connect Premium brings together all the information to better manage electronic payment processing activity.

One option offered through the Contractor’s reporting suite is Executive Management Report (EMR), which includes an in-depth look into fees, adjustments and disputes. Additionally, Contractor also provides access to online reporting, such as credits or refunds issued without prior charges to the card, which can be used to monitor potential losses due to fraud.

FUNDING

For card types that Contractor funds, typically, next-day funding is supported on weekdays when transactions are settled before 10 p.m. ET. Transactions settled after 10 p.m. ET may post the following business day, depending upon the depository bank’s funding schedule.

AUTHORIZATIONS

On Contractor’s network a transaction can be authorized in two to four seconds on an internet connection (i.e. authorization response time is measured from the time a transaction authorization request is received to the time an authorization response is provided, excluding the time dependent upon third parties, point of sale systems (including any chip card/terminal interactions) or third party delays).

Contractor’s average existence time on the system is 10-15 milliseconds. Average switch times to the Visa, Mastercard, Discover and American Express networks is 30-60 milliseconds. It is not uncommon for the State, with a dedicated connection, to experience less than two second response times. It is important to note response times are the same during peak and non-peak hours.

Terminals downloaded with the Simplify application drive the authorization process and transmit encrypted data to reduce risk from the moment a card is presented. Simplify is a secure software application that resides on a PCI-PTS compliant payment terminal, using a semi-integrated approach to interface with the State’s Point of Sale (POS).

This is the start of the file's text. The full file is on GovTribe.

File details come from the government source that posted it. Updated Jul 23, 2026.