MIFC_SOW.docx

Statement of Work USCG MIFC Atlantic

Start Date: 01 December 2019

Performance Period: One year.

Title: Automated Open Source Data Collection, Translation, Analysis, and Distribution Application

1. Places of Performance:

- U.S. Coast Guard MIFC LANT, 352 Bullpup Street, Virginia Beach, VA 23461

- U.S. Coast Guard MIFC PAC, 1800 Dennison St, Alameda, CA 94501

- U.S. Coast Guard ICC, 4251 Suitland Road, Washington, DC 20395

2. Requirement:

MIFC LANT requires a secure; password protected; web based; automated data collection, analysis, distribution and rapid language translation capability to gather information from publicly available internet sources. Data sources will include most widely used social medial websites, blogs, and news outlets. The application should be compatible the USCG CGONE unclassified network as well as commercial internet service providers. Social medial websites should include, but not be limited to Facebook, Twitter, Instagram, Snapchat, VK, blogs and micro blogs. Access to 100 percent of available social media data is strongly desired versus data sampling, data owner restrictions accepted. Automated language translation should include, but not limited to Spanish, Portuguese, Haitian Creole, Russian, Mandarin Chinese, Korean, Vietnamese, Tagalog, French, German, Arabic, Farsi, Persian, Italian, and Japanese. Analysis capabilities should include geocoded event mapping and display, themed event grouping, key word identification, source validation tools, sentiment analysis, display of source metadata, and access to the raw original source data. A user customizable data collection/filtering capability is required with filtering based on topics, keywords, geography, languages, and urgency levels to alert analysts when high interest events are detected. Data filters should also be sharable among subscriber groups. The application should allow for automated and manual dissemination of data via email to other subscribers as well as external recipients. MIFC LANT also requires agile, timely, virtual and on-site training and technical support.

Request potential vendors provide subscription pricing for a total of fifteen (15) users. Subscriptions will be divided equally among the three locations listed under places of performance. Additionally, request flexibility to make three subscriptions (one per location) sharable among Intelligence Watch Officers.

3. Description of Work:

Vendor shall provide assistance in accessing their application, resolving software compatibility issues, application training, and other technical support as required. Technical support must be available during nonstandard working hours (nights and weekends).

4. Security Requirements:

All personnel requiring access to classified spaces at MIFC LANT shall be United States citizens and not have any felony convictions. Contractor employees visiting MIFC LANT should have a valid identification document affiliating them with the selected contractor and shall display the government issued visitor badge in plain view, above the waist, at all times.

5. On-site Government POC:

Primary: Mr. Eric Exner (757) 492-4420, email: Eric.D.Exner@uscg.mil Secondary: Mr. David Bundrum (757) 492-4452, email: David.E.Bundrum@uscg.mil

6. Government Furnished Equipment/Services/Facility:

Space and audio visual equipment to conduct on-site training if required.

7. Contractor Furnished Equipment/Material:

Training aids and user manuals.

8. Transportation of Equipment/Material:

The contractor be responsible for the delivery of any materials necessary to support this requirement.

9. Acceptance:

Acceptance of all goods and services shall be made by the persons listed under paragraph 5.

END