2026-08-20 RFI_DRAFT - USBP-PMOD_Mobile-Portfolio-Sustainment-Support_SOW.docx

Statement of Work for Mobile Portfolio Sustainment Support

Version 1

June 5, 2026

USBP-PMO-XXXX-XX-XXXXXXX

PR Number: XXXXXX

Developed By:

U.S. Border Patrol Headquarters Program Management Office Directorate 1300 Pennsylvania Avenue, NW Washington, DC 20229

Revision History

Table of Contents

List of Tables

List of Figures Figure 1: USBP Land Surveillance Mission Essential Tasks 1

Mobile Portfolio Sustainment Support SOW

Background The mission of U.S. Customs and Border Protection (CBP) is to safeguard America’s borders, thereby protecting the public from dangerous people and materials while enhancing the Nation’s global economic competitiveness by enabling legitimate trade and travel.

The U.S. Border Patrol (USBP) land surveillance mission essential tasks are to detect, identify, classify, and track adversary individuals, groups, and conveyances (i.e., dismounted persons; and land, waterways/coastal, riverine and airborne conveyances) using a variety of capabilities, one of which is mobile surveillance. Waterways/coastal and riverine environments are part of land surveillance. The USBP mission requires the ability to detect, identify, classify, and track, leading to the interception of equipment, vehicles, and humans engaged in or suspected of unlawful border crossing activities.

Figure 1: USBP Land Surveillance Mission Essential Tasks This statement of work (SOW) provides information on several Mobile Portfolio programs, including Advanced Mobile Surveillance Systems (AMSS) and Small Unmanned Aircraft System (SUAS) programs.

AMSS

The AMSS Program includes surveillance vehicles that detect, identify, and track items of interest (IoI) such as humans, vehicles, drones, and watercraft. AMSS includes the following programs of record: Mobile Surveillance Capability – Lite (MSC-L), Mobile Video Surveillance System (MVSS), Mobile Video Surveillance System with Radar (MVSS-R), Enhanced Mobile Video Surveillance System with Radar (eMVSS-R), and the Enhanced Mobile Surveillance Capability – Lite (eMSC-L).

Descriptions of the mobile surveillance system platforms can be found within the table below.

Table 1: Platform Description

Enhanced Mobile Surveillance Capability – Lite (eMSC-L) Provides a truck-based surveillance system, similar to the MSC-L, but is equipped with enhanced autonomous capabilities, freeing the operator from having to physically be present in the cab of the vehicle to conduct additional mission essential tasks.

Mobile Video Surveillance System

(MVSS)

Provides a truck-based surveillance system for enabling visual detection, identification, and classification of illegal entries/illegal border crossings. Will be deployed for both day or night use to provide surveillance when intelligence indicators signal that IoIs are in or approaching an area.

Mobile Video Surveillance System with Radar

(MVSS-R)

Provides a truck-based surveillance system, similar to MVSS, but includes a radar capability for additional detection and identification.

Enhanced Mobile Video Surveillance System with Radar (eMVSS-R) Provides a truck-based surveillance system, similar to the MVSS-R, but is equipped with enhanced autonomous capabilities, freeing the operator from having to physically be present in the cab of the vehicle to conduct additional mission essential tasks.

SUAS

The SUAS Program is a critical component of CBP’s strategy to enhance border security and situational awareness across the Nation’s land, air, and maritime domains. SUAS platforms provide rapid, flexible, and scalable surveillance capabilities, addressing gaps in detection and identification of item of interest (IoI). The program aligns with Department of Homeland Security and CBP strategic goals to counter terrorism, secure U.S. borders, and combat transnational crime.

Full Operational Capability

AMSS

The full operational capability (FOC) for the surveillance platforms is 166 MVSS, MVSS‑R, or eMVSS-R platforms; and 100 MSC-Lite or eMSC-Lite platforms.

SUAS

The FOC for the SUAS is 462 platforms.

Operational Sectors

AMSS

Table 2 depicts the current CBP sectors where the mobile surveillance systems are deployed and depot-level sustainment support is required.

Table 2: Operational Sectors

Table 4 depicts SUAS Program of Record purchased aircraft systems and their deployment quantities per sector, as of 17MAY26.

Table 4: SUAS

Operational Effectiveness Requirements

AMSS

The key performance parameters (KPP) specified in the individual mobile platform’s operational requirements document and/or integrated logistics support plan establish the baseline level of support required for depot-level support and supply chain/warehousing management in support of each individual mobile system. The threshold is the minimum value necessary to provide operational capability that will satisfy the requirement. The objective is a value that provides a performance capability above the threshold which may be attainable within the costs identified in the individual program’s acquisition program baseline. All supply chain, warehousing, and depot-level maintenance providers must implement a quality management process for the sustainment of each mobile surveillance system. The quality management process will be assessed on a quarterly basis and will provide input into the annual operational analysis required of and performed by the individual programs. The quality management process will be captured in the provider’s maintenance plan.

Table 5: AMSS Maintenance KPPs

Table 7: SUAS KPPs

Sustainment Scope

AMSS

The mobile surveillance platforms provide Border Patrol Agents with a critical surveillance capability that helps mitigate blind spots created by sudden shifts in border incursions away from fixed and other mobile sensors.

The scope of work for sustainment support of MSC-L, MVSS, MVSS-R, eMSC-L, and eMVSS‑R platforms, in accordance with all deployed system and equipment requirements and as outlined in their respective maintenance and training manuals, includes but is not limited to:

· program management;

· engineering support;

· test and evaluation support;

· contracting;

· depot-level maintenance;

· primary inventory control activity functions;

· in-service management authority actions;

· packaging, handling, storage, and transportation activities;

· configuration management;

· software support activities; and program test beds management.

SUAS

The contractor shall provide all personnel, materials, equipment, facilities, and services required to support the full lifecycle sustainment of SUAS platforms.

The scope of work for sustainment support of SUAS platforms, in accordance with all deployed system and equipment requirements and as outlined in their respective maintenance and training manuals, includes but is not limited to:

· program management;

· engineering support;

· test and evaluation;

· maintenance and logistics;

· training and certification;

· asset management;

· supply chain and warehousing; and

· data collection and reporting.

Requirements The contractor is solely responsible for the execution of these requirements and in providing the management, personnel, facilities, equipment, and material required as listed below. All contractor personnel must obtain a CBP background investigation.

Program Management

AMSS

Effective program management is critical to ensuring success in sustaining the AMSS systems and the contractor’s responsibilities, from developing a comprehensive program management plan (PMP) to leading regular reviews and conferences.

The contractor shall allocate one position for a program manager (PM) whose duties shall include, but are not limited to:

· overseeing all AMSS projects from initiation through closeout;

· managing cost, schedule, and performance;

· making policy recommendations to management on sensitive or complex issues; and working with control agencies to comply with state administrative requirements.

SUAS

· Develop and maintain a comprehensive Program Management Plan (PMP).

· Conduct regular Program Management Reviews (PMR) with CBP stakeholders.

· Submit monthly status reports detailing program progress, risks, and mitigation strategies.

Quality Control Plan

AMSS

The contractor shall establish, execute, and maintain the necessary process and quality controls to deliver services to the Government that meet contract requirements. The contractor shall prepare and deliver a quality control plan within 10 business days as described in the CDRL C‑QC01. The Government will review and provide comments or approval within 10 business days of submission. If rejected, the contractor shall revise and resubmit the quality control plan within 10 business days, addressing the Government’s comments. The contractor shall support quality inspections by the Government.

SUAS

This requirement does not apply to SUAS Program.

Safety Reporting

AMSS

The contractor shall monitor all AMSS vehicle programs for vehicle and equipment recall notices, safety reports, and customer complaints from similar programs and report findings in the MSR (CDRL #C-PM-01). Findings which are deemed a safety hazard by the Government to operators, maintainers, or the public shall be reported to all impacted by safety hazard immediately and shall be included and tracked in the MSR.

SUAS

This requirement does not apply to SUAS Program.

Program Analyst The contractor shall allocate one position for a program analyst whose duties shall include, but are not limited to:

· managing warehouse inventory;

· supporting CBP annual inventory of warehouse parts and supplies;

· supporting shipping requests;

· coordinating with supply technicians supporting CBP on return material authorization requests;

· participating in weekly 72-hour down meeting;

· working the inbound and outbound shipments;

· updating Integrated Logistics Support System (ILSS) database; and working the overseas return shipments to/from Puerto Rico facilities.

SUAS

This requirement does not apply to SUAS Program.

Engineering Support Engineer

AMSS

The contractor shall allocate three positions for engineers whose duties shall include, but are not limited to:

· supporting technical data package reviews and develop engineering change proposals (ECP);

· participating in engineering review and configuration control boards;

· participating in the failure review board process;

· providing inputs to acquisition documents for sustainment support;

· providing Team Awareness Kit (TAK) total package requirements planning, deployment, and sustainment;

· providing engineering consultation, recommendations, and designs for all aspects of sustainment;

· supporting emerging technology integration;

· managing obsolescence programs to include obsolescence forecasting and vanishing vendors;

· supporting decommissioning and parts reclamation efforts;

· maintaining accurate bills of materials for all mobile surveillance systems;

· supporting ECP deployments to fielded truck systems; and providing support with requirements planning, deployment, and sustainment for CBP Network connectivity through the use of CISCO hardware (total package solution).

SUAS

This requirement does not apply to SUAS Program.

3.2.2 Ad Hoc Engineering Support

AMSS

The Government has a requirement for the contractor to quickly provide ad hoc AMSS engineering support when urgently needed and requested by the Contracting Officer’s Representative (COR) or Contracting Officer. AMSS ad hoc engineering support may include, but is not limited to:

· ad hoc mission support;

· work instructions creation;

· damage repairs for damages not covered under warranty or contractor maintenance and logistics support (CMLS);

· ECP development;

· ECP implementation;

· field support;

· maintenance and logistics support that is not covered by the exercised CMLS contract line item number (CLIN);

· newly required meetings;

· other direct costs and incidentals;

· prototype development;

· report development;

· technical documentation development;

· technical reach-back support;

· testing;

· training; or

· travel.

All AMSS support provided under this CLIN shall also comply with all applicable federal, state, and local codes and standards.

SUAS

SUAS ad hoc engineering support may include integration, upgrades, and obsolescence management.

Test and Evaluation

AMSS

The contractor shall support all test and evaluation activities by providing documentation and onsite technical support during test and evaluation events, troubleshooting, and maintenance of systems under test. The contractor will use the activities to verify that system performance, functionality, interoperability, and suitability meet the Government operational and functional requirements.

SUAS

The contractor shall support deployment of systems to testing sites.

Maintenance and Logistical Support The supportability and sustainment concept consists of organizational-level and depot-level maintenance of all warrantied and non-warrantied system components, including but not limited to, sensors, operator control station, mast, power subsystem, and all associated hardware/software and firmware.

Integrated Contractor Support Plan The contractor shall deliver an integrated contractor support plan no later 30 days after Government award per CDRL #C-L01. The contractor shall deliver an integrated contractor support plan in accordance with CDRL #C-L01.

The integrated contractor support plan shall describe the contractor’s plan to provide depot-level maintenance as well as warehousing and supply chain support. Within 15 days of award, the contractor shall conduct an overview briefing of the CMLS approach described in the integrated contractor support plan (CDRL #C-L01) to the AMSS Program Manager.

Maintenance

AMSS

AMSS systems will be supported under a CMLS agreement for a base year period of 12 months, with the option to extend four additional 12-month option periods. The contractor will be responsible for depot-level sustainment support, to include corrective maintenance and preventive maintenance, for each designated sector. For safety reasons, nighttime maintenance is unlikely. After the base 12-month period of CMLS, the Government may exercise its option to transition and assume responsibility for AMSS support.

When providing maintenance support within the USBP sector, the contractor will perform all maintenance actions within a one-hour drive of the USBP sector headquarters, or at the CBP facility where AMSS units are deployed. In performing depot-level sustainment support, the contractor shall ensure the surveillance systems maintain an operational availability (Ao) of 90 percent or greater; a 96.5 percent probability or greater of completing 8 hours of operation without a critical failure; with a mean time between critical failures of 240 hours or more, and a mean time to repair of less than 8 hours.

USBP agents may be expected to conduct limited troubleshooting activities, such as subsystem reboots. USBP operators may be expected to perform minor maintenance in the field, provided it does not require any special tools or skills outside of standard operator training.

SUAS

The contractor shall deliver organizational-level and depot-level maintenance for all SUAS variants contained within the program.

Supply and Warehousing

AMSS

In addition to providing depot-level maintenance support, the contractor will assume the roles and responsibilities as the supply chain manager, in-service management authority, primary inventory control activity, and software support provider.

The contractor is responsible for defining appropriate sparing levels to ensure systems meet operational performance metrics as per contractor recommended spares and consumables list (CDRL #C-L02) and support equipment and tools listing (CDRL #C-L03). The contractor shall maintain a sufficient 30-day supply of bench stock, shop stock, and critical line replaceable unit spares to fulfill delivery requests within 72 hours. The contractor shall review these inventory levels annually and adjust them as needed based on environmental or operational changes. The contractor will ensure proper storage and safekeeping of all organizational-level and depot-level spares, as well as provide a disposition plan for the use, transfer, disposal, and/or re-use of all expendables and/or repairable items.

SUAS

The contractor will ensure secure storage, handling, and transportation of SUAS assets and components.

Asset Management

AMSS

The contractor shall maintain a list of all surveillance systems and vehicle installation kits with all part numbers, serial numbers, and bar codes for each asset assigned to the surveillance system/vehicle installation kit with its implementation date and removal date.

Prior to Government acceptance and during the physical inspection and functional checkout, the contractor shall affix government-furnished barcodes to line replaceable units, critical components, and sensitive/accountable items in accordance with the CBP Personal Property and Asset Management Handbook (HB 5200-13C) and the CBP Property and Asset Identification and Tagging Standard. This direction supports compliance with Office of Acquisition-directed asset management procedures and materials, and a list of barcoded parts shall be reported along with other asset data in the MSR (CDRL #C-PM01).

After the barcodes have been affixed, the Government will input the following asset information in the ILSS:

· barcode number;

· serial number;

· manufacturer name;

· model and part number;

· category (asset type); and location.

SUAS

The contractor shall:

· maintain accurate records of all SUAS assets, including serial numbers, barcodes, and deployment locations.

Maintenance Data Collection and Analysis The ILSS is the system of record for tracking all sustainment activities supporting the AMSS, and SUAS programs, including manhours, parts, supply transactions, maintenance, and repair data. All contractors and/or sustainment providers shall be required to provide credentialed, trained technicians to record, track, and report sustainment and supply chain activities in ILSS. Training on ILSS will be provided by the Government.

Maintenance and repair data is used to calculate performance and reliability metrics; identify emerging trends that may need to be addressed through root cause analyses, corrective action, or ECPs; and determine appropriate levels for spare parts inventory.

Data variables required to calculate reliability, availability, and maintainability metrics will be entered into the ILSS software for analysis and reporting.

All contractor personnel accessing the ILSS must obtain a CBP background investigation before access to the ILSS can be granted.

Electronics Technician

AMSS

The contractor shall allocate five positions for electronics technicians whose duties shall include, but are not limited to:

providing both preventive and corrective maintenance on all AMSS platforms to include fault isolation and removal and replacement of failed line replaceable units required to return systems to full operational capability;

performing troubleshooting and restoration of all system software;

· assisting USBP Program Management Office Directorate on the decommissioning process for systems, equipment, and sparing; and

· supporting MVSS, MVSS-R, eMVSS-R, MSC-Lite, eMSC-Lite systems, including:

MVSS Nycoil manufacturing;

· Getac laptop support;

· GPS receiver configuration; and nitrogen purge support for northern border sectors.

SUAS

This requirement does not apply to SUAS Program.

Computer/IT Specialist

AMSS

The contractor shall allocate two positions for computer/IT specialists whose duties shall include, but are not limited to:

· providing Windows 11 and software scan and remediation support;

· performing Binding Operational Directive (BOD) 23-01, Information Technology (IT) security mandates for vulnerability scans, vulnerability remediation, and reporting;

· providing MVSS laptop replacement support; and supporting TAK total package requirements planning and deployment. This includes support for MSC-Lite client and server computers and integration of Cameleon software with the computer-aided software engineer environment.

SUAS

This requirement does not apply to SUAS Program.

Item Manager

AMSS

The contractor shall allocate two positions for item managers whose duties shall include, but are not limited to:

· providing inventory management support for consumable, expendable, and reparable parts;

· providing acquisition support for the procurement of material and services;

· collaborating with vendors to maintain open communication regarding repair status;

· coordinating with Transportation Section to support transportation movement requests;

· participating in decommissioning and parts reclamation process; and contacting third party vendors for estimates and the coordination of repairs.

SUAS

The Unmanned Technologies Operations Center (UTOC) provides this support for the SUAS Program:

· provides inventory management support for consumable, expendable, and reparable parts;

· provides acquisition support for the procurement of material and services;

· collaborates with vendors to maintain open communication regarding repair status;

· coordinates with Transportation Section to support transportation movement requests;

· participates in decommissioning and parts reclamation process; and

· contacts third party vendors for estimates and the coordination of repairs.

Logistics Management Specialist

AMSS

The contractor shall allocate one position for a logistics management specialist whose duties shall include, but are not limited to:

· managing the mobile surveillance truck lifecycle, including acquisition, delivery, and disposal;

· participating in biweekly vendor status update meetings;

· providing cradle-to-grave logistics sustainment support; and providing spares provisioning model updates.

SUAS

This requirement does not apply to SUAS Program.

Financial Analyst

AMSS

The contractor shall allocate one position for a financial analyst whose duties shall include, but are not limited to:

· evaluating and assisting with creation and execution of contracts;

· reviewing and approving invoices for contracts;

· scheduling quarterly program management reviews with sub-vendors;

· working contract option-year renewals; and assisting in development of required acquisition briefings.

SUAS

This requirement does not apply to SUAS Program.

Service Order Coordinator

AMSS

The contractor shall allocate one position for a service order coordinator whose duties shall include, but are not limited to:

· managing financial transactions on service order agreements;

· supporting monthly invoice and customer status reports reporting;

· managing financial transactions on service order agreements; and supporting reporting for monthly invoices and customer status reports.

SUAS

This requirement does not apply to SUAS Program.

Training and Training Development The contractor will develop and conduct initial operator training courses for a select group of USBP agents at each USBP sector prior to the delivery of surveillance units and upon request of CBP. Additionally, contractor will develop train-the-trainer (T3) courseware and conduct T3 training at each USBP sector. Thereafter, each USBP sector/station will be responsible for conducting their own initial and refresher operator and T3 training.

The contractor will also develop and conduct maintenance training courses for maintenance and support personnel for the lifecycle of the system. The contractor will develop training for new and emerging mobile surveillance systems. Training development is necessary to address evolving threats and operational requirements. Updated training materials and sessions will reinforce best practices and support operational readiness. Continued investment in training will help maximize the effectiveness of surveillance capabilities.

Operator Training

AMSS

The contractor shall develop and provide platform-specific operator training for each individual variant of the surveillance systems. Each training class shall be provided for up to 10 students per class. Training shall include a majority of hands-on training with some classroom or virtual/digital training. The contractor shall provide each trainee with one hard copy and one digital copy of the training material, including the operator’s manual. The contractor shall also provide the Government with one hard copy and one digital copy of all training materials for each training class. The duration of training shall be no more than eight hours per day for 2 to 4 days as appropriate.

Training may be at a Government-designated training site or at the contractor’s designated training site (within 25 miles of the relevant Border Patrol Sector Headquarters) as mutually agreed upon by the Government and contractor.

The contractor is responsible for providing audio/visual equipment necessary for training. If at a Government facility, a classroom with power connectivity will be provided. Upon completion of operator training, the operator shall be able to successfully operate the surveillance system and all of its features.

SUAS

Training is handled by USBP Law Enforcement Operations Directorate (LEOD).

Train-the-Trainer Training

AMSS

The contractor shall provide platform-specific T3 training for MVSS, MVSS‑R, eMVSS‑R, MSC‑L, and eMSC‑L at Border Patrol Sectors where platforms are deployed. The contractor shall develop, update, and modify T3 material to ensure USBP agents have the material and ability to successfully train and provide new USBP agents with the knowledge and skills necessary to effectively and safely operate the various mobile surveillance platforms. The T3 training shall consist of an operator training portion and an instructional portion, focusing on instructional tips for the trainers to replicate the course conduct for attrition training. It shall encompass no more than three days of 8-hour classroom instruction. It will provide designated CBP instructors with every opportunity to ask detailed and specific equipment questions, and participate in hands-on training, so that they are fully prepared to instruct the course.

The T3 training course shall include instructor-led training and training aids the trainers can use when they start training USBP operators. T3 training shall also include all items contained in the user manual.

Upon completion of T3 training, USBP agents shall be able to effectively train other USBP agents to operate the surveillance system effectively and safely and demonstrate its full capabilities.

SUAS

This requirement does not apply to SUAS Program.

Maintenance Training

AMSS

No later than the second quarter of Year 1 of the performance contract, the contractor shall develop training materials for a Tier 1/Tier 2 organizational- and field-level maintenance training course for CBP personnel and representatives from organizations responsible for government sustainment of the various mobile surveillance platforms. The purpose of these courses is to develop a core group of maintainers within the Government who will be responsible for performing field- and organizational-levels of repair and services on the surveillance systems. The goal of the course is to ensure the Government has the technical capability to successfully provide all repair and sustainment services.

Training shall address troubleshooting procedures and performing basic and advanced preventive maintenance checks and services. The maintenance training shall consist of a maintainer portion (focusing on the maintenance tasks) and an instructional portion (focusing on instructional tips for the trainers to replicate the course conduct for attrition training).

The contractor will archive and update the follow-on course curriculum, as required.

SUAS

This requirement does not apply to SUAS Program.

Training Delivery Requirements

AMSS

Table 8 below outlines the minimum number of courses training courses required in a fiscal year to be delivered to CBP by the contractor. Training dates, course requirements and locations to be determined at the beginning of the fiscal year during program management reviews with AMSS Program Manager.

Table 8: Training Courses

This requirement does not apply to SUAS Program.

Training Delivery Requirements Training Instructors

AMSS

The contractor shall allocate three positions for instructors whose duties shall include, but are not limited to:

· developing training;

· providing classroom/field instructions;

· developing and printing training materials; and archiving training materials.

SUAS

This requirement does not apply to SUAS.

AMSS Sustainment Transition Contractor will provide all services and materials necessary to develop and execute a CLS Transition Plan (CDRL #C-T01), including a dedicated Transition Manager. AMSS transition is a direct assumption of prime contractor responsibilities. As the established experts on this program, AMSS transition is focused on the seamless transfer of data, assets, and contractual authority, ensuring zero disruption to the mission-critical operations the Program already supports. The CLS Transition Plan will specify the detailed processes, procedures, and schedule for assuming full AMSS sustainment responsibilities above field level maintenance.

A critical component of this plan is the transfer of all program data and assets. While the Contractor possesses the technical knowledge required to perform all sustainment tasks, the transition requires the formal transfer of information from Government-controlled systems and stakeholders. The plan will specifically address the acquisition of all historical maintenance data from ILSS, all necessary technical data packages from the Government, and the complete inventory of GFE from FAALC. This ensures that AMSS’s existing knowledge base is augmented with the official data and property required for prime contract execution.

The Contractor will follow the four-phased transition methodology to ensure continuity of service and a seamless assumption of full responsibility. Table 1 depicts the anticipated schedule.

Table 4-1: AMSS Program Transition Schedule

Phase 1 - Planning and Preparing This phase focuses on all pre-award and immediate post-award activities necessary to ensure The Contractor is ready to assume full control on day one. The Contractor will conduct pre-award planning and coordination with Government representatives to review all program requirements. Upon award, Contractor will immediately begin securing leases for depot level maintenance and manufacturing, warehousing, and office spaces. A key focus of this phase is the development of the foundational program plans, including the CLS Transition Plan (CDRL #C-T-01), the PMP (CDRL #C-PM01), and the ICSP (CDRL #C-L01). All materials will be prepared for presentation at the initial CLS Transition Plan Guidance Conference.

To ensure immediate site access, Contractor will leverage any existing personnel who possess current Background Investigation (BI) clearances to immediately obtain PIV cards with additional personnel pending. Contractor will expeditiously submit security packets for all other required team members to accelerate the BI and PIV card process.

Phase 2 – Contracting The most critical element of the transition is the Contractor working with CBP and Program to establish key performance and sustainment contracts with vendors and OEMs presently supporting the AMSS program. By May 1, 2027, the Contractor will assume contracting responsibilities and oversight of prime OEM/Vendor sustainment contracts. Contractor will assign individuals to act as Financial Analyst and Service Order Coordinators to: evaluate and assists with the creation and execution of new supporting contracts; schedule quarterly program management reviews with sub-vendors; and work on contract option-year renewals.

Upon contract awards, the Contractor will: manage financial transactions on Service Order Agreements; support monthly invoicing; manage financial transactions on Service Order Agreements; and support monthly invoice and Customer Status Reports reporting.

Phase 3 – Facility Identification and Inspection No later than February 19, 2027, Contractor will have successfully secured and obtained Government acceptance of facilities to support AMSS warehouse and supply-chain operations, Depot level maintenance support and manufacturing, and associated office space. Approved sites will meet CBP security requirements for storage and handling of sensitive items. It will also meet all OSHA safety requirements related to hazmat and employee safety, and be equipped with all the necessary material handling equipment for storage and handling of government furnished equipment.

Phase 4 – Inventory of Assets In support of Phase 4, the AMSS logistics team will work with the Contractor and the CBP Asset Management Team to complete a wall-to-wall inventory of every asset at the Federal Aviation Administration Logistics Center Warehouse located in the Mike Monroney Aeronautical Center in Oklahoma City, Oklahoma, as well as the CBP Southwest Field Office in Tucson, Arizona.

Four Critical events in support of this Phase include:

· August 17, 2026: AMSS Logistics Team will commence a 100% inventory of all Program assets, spare parts, equipment and electronics at the FAALC Warehouse and SWFO. The findings will be compared against ILSS and excess items identified and designated for disposal and/or decommission.

· TBD, the AMSS Logistics Team will conduct a joint inventory with the Contractor to verify the August 17th findings and address any discrepancies in ILSS.

· NLT February 12, 2027, a joint inventory between the FAALC and AMSS Logistics team will identify those items critical for continuous mission support to be set aside, to ensure no disruption in CBP operations during the shipment of all remaining items to the Contractors new designated warehousing facility.

By TBD, a joint wall-to-wall inventory of all Government Furnished Equipment, Line Replaceable Units, Spare Parts, Components and electronics will be completed by the Contractor and the AMSS logistics team and will be validated against the ILSS data prepared by CBP Asset Management Team.

This process will enable the Contractor to verify the entire inventory while ensuring no disruption in sustainment support to the field while AMSS transitions away from the Federal Aviation Administration.

Phase 5 – Transfer of Property After Contract award the Contractor will finalize all transition documents and oversee the transfer of AMSS GFE, LRUs, Spare Parts and electronics to their new designated warehousing facility. During this phase, the Contractor again conduct a formal and complete inventory validation of all transferred GFE with the CBP Asset Management Team. Contractor will work with CBP to resolve any anomalies or discrepancies between shipping manifests and the physically received assets, perform functional testing to verify operability, assess the condition of each item, and then dispose of any unserviceable or obsolete materials.

Contractor will formally accept all GFE into their property system from the DHS 700-21 Receiving and Inspection Report, updating every asset's location and status within ILSS and the inventory spreadsheets to reflect the accurate, verified baseline.

At the conclusion of this phase, all data from the initial field sustainment push and the GFE validation will be consolidated to establish the official performance baseline for the contract.

This baseline will provide a complete and accurate picture of the initial operational condition of the mobile surveillance systems and the complete GFE inventory. This will serve as the starting point from which all future improvements in system Ao and overall sustainment performance will be measured.

This process will allow the Contractor to verify the entire inventory and control the strategic deployment of mission ready spares to the Field Level sustainers in each Sector.

Phase 6 – Training NLT, TBD Contractor will coordinate with the CBP Contracting Officer Representative to secure virtual training and obtain access to the ILSS website for all required personnel. Beginning TBD, the AMSS logistics team will assist Contractor in obtaining required operational and sustainment training on all supported AMSS surveillance platforms for critical personnel. Contractor will be responsible for all future scheduling, conduct and maintenance of all required training and certifications.

Phase 7 – Assumption of Responsibility NLT TBD, the Contractor will Execute and assume responsibility for CLS to the AMSS program. To support field and logistics operations, Contractor will work with CBP to formally transition all necessary data and documentation. This includes the assumption for access to all historical maintenance and service records AMSS Technology within ILSS, TRIRIGA CMPro and/or assigned applicable systems of record, which is critical for establishing the new performance baseline and validating the initial sparing models.

Deliverables All deliverables shall be provided in soft copy (SC) and hard copy (HC) formats to the PM and COR as specified. Each deliverable will have different due dates that are stated in the applicable CDRL; the contractor is responsible for adhering to the delivery timeline in the individual CDRL.

Contract Data Requirements List Items

AMSS

The contractor shall provide the following data, compliant with the applicable CDRL (where applicable) as listed below and shown in Table 9.

· Logistics CDRL #C-L01, integrated contractor support plan, shall be prepared in conformance to the associated CDRL and data item description (DID). A soft copy of this CDRL shall be provided to the PM and COR.

· Logistics CDRL #C-L02, contractor recommended spares and consumables listing, shall be prepared in conformance to the associated CDRL and DID. A soft copy of this CDRL shall be provided to the PM and COR.

Logistics CDRL #C-L03, support equipment and tools listing, shall be prepared in conformance to the associated CDRL and DID. A soft copy of this CDRL shall be provided to the PM and COR.

Program Management CDRL #C-PM01, program management plan, shall describe the contractor’s plan to support the AMSS Program, meet the required delivery schedules, and maintain all program performance metrics. A soft copy of this CDRL shall be provided to the PM and COR.

Program Management CDRL #C-PM02, supply chain risk management plan, shall be prepared. A soft copy of this CDRL shall be provided to the PM and COR.

· Program Management CDRL #C-PM03, monthly status report, shall be due on the fifth business day of each month. The MSR shall summarize accomplishments during reporting period, plans for the next 30 days, issues with program implementation, and detailed risks. The Government will review the MSR and provide comments or approval within 10 business days of submission. If rejected, the contractor shall revise and resubmit the MSR within 10 business days, addressing the Government’s comments. A soft copy of this CDRL shall be provided to the PM and COR.

· Program Management CDRL #C-PM04, monthly program management review, shall be scheduled monthly at a mutually agreed time and location during the initial transition period. Virtual meetings (telephone or video conference) may be used when approved by the Government PM. After the transition, the program management review will be held quarterly. A soft copy of this CDRL shall be provided to the PM and COR.

· Quality CDRL #C-QC01, quality control plan, shall be prepared and a soft copy of this CDRL shall be provided to the PM and COR within five business days of award.

· Transition CDRL #C-T01, Transition Plan, shall be prepared and a hard and soft copy of this CDRL shall be provided to the PM and COR upon submission of Proposal.

Table 9: Deliverables Table

1 SC

1 SC

Quarterly - Thereafter

1 HC

1 SC

1 SC

1 SC

1 SC

Government-approved

Government-approved

1 SC

Any revised deliverables shall be submitted for inspection by the Government, and the Government will issue notification of acceptance or rejection with additional comments. The contractor may request a teleconference, through the COR, to discuss comments. Unless otherwise specified, deliverables due dates are stated as business days.

The contractor shall provide the following, compliant with the applicable CDRL (where applicable):

1 HC

1 HC

1 HC

1 HC

1 HC

1 HC

1 HC

Period of Performance Estimated base period starting on April 1, 2027. This will be a base period of 12 months with four, 12-month option periods.

Acronyms

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