200810 SOW for Phase III Part Two Host Interface Enhancement and Services CT.pdf

Statement of Work (SOW) – Sales Order/Change Order

Intek Statement of Work – Page 1

Title: Warehouse Librarian Phase III Part Two Automation

Date: 4/29/2021

Sales Order #: Change Order #: New Sales Order

Customer #: I-1139-000 Job# and Company Name: J1139 CMS

Purchase Order #: {If no PO# the SOW must be signed}

Estimated Completion Date: December 2021

Email Invoices To: Tyrone Harris SOW Total Amount: $184,000.00

Bill To: Use Customer # Bill To

Ship To: Use Customer # Ship To

Tyrone Harris

Cindy Tinkham Full name

Full name

Warehouse Manager – COR II

Account Lead/Project Manager Title

Title 4/29/2021

Date

Date Tyrone.harris@cms.hhs.gov cindy@intek.com

Email

Email 410.786.2923

774.470.1765

Phone#

Phone#

Customer Authorized Signature* Intek Integration Technologies, Inc.

Customer Authorized Signature* Intek Integration Technologies, Inc.

* Issuance of a Purchase Order for this SOW or the Customer Signature provides authorization that binds the Customer to the terms of this agreement and all associated costs.

Cindy Tinkham

Intek Statement of Work – Page 2

Business Requirements

Description and Background of Change:

CMS would like to move into the future, as they expand their need to automate other processes that will work with Warehouse Librarian. CMS is also requesting an upgrade to Warehouse Librarian that will provide Hosted Services for WLIB, they would also like a solution to integrating their business system ServiceNow, this is in addition to the communications that already exist from WLIB to/from POW.

Solution / Scope of Services:

Intek is quoting Not To Exceed Flat Rate Fixed Pricing for CMS, the following services apply:

Project Management – Admin, meetings, phone calls and scheduling Upgrading WLIB from 10.0 to New Version that will support “Hosted Services” Enhancement of Host Interface to Support CMS Service Now/POW – The enhancement will be limited to the current transactions and data that is listed in the Host Interface Data Dictionary Services to support testing and Implementation of New Functionality Project Priority for Implementation Support of New Funcationality

Testing Use Cases:

On site testing for Enhancement .

Estimated Completion Date or Completion Date Change:

The estimated completion date provided above is for the Intek accounting department use only and is non-binding on Intek. Estimated dates for software enhancements will be revised upon design finalization with the customer and receipt of a down payment. At that point the change order is scheduled on the development sprint, unless an expedite fee is paid to move up the development sprint priority.

TBD by customer and addendum to existing contract

Intek Statement of Work – Page 3

Summary

Accounting Code Description of Deliverables Cost

CONSULTING Project Management for Phase III Part Two of Implementation $25,000.00

CONSULTING Upgrade Warehouse Librarian to Services version for Host Interface $20,250.00

DEVELOPMENT Enhancement of Host Interface to allow multiple connections $106,000.00

CONSULTING Services to support testing and implementation of Host Interface Service $13,500.00

CONSULTING Project Priority for Implementation $12,500.00

SUPPORT Support new functionality $6,750.00

SOW Total $184,000.00 Original Value of Sales Order $0 New Value of Sales Order $184,000.00

Terms and Conditions:

This SOW is subject to the terms and conditions of any of the following agreements executed with Intek: Master Services Agreement, Implementation Agreement, Priority Service Agreement and Software License Agreement. Where conflicts exist with the terms of this SOW any of these executed agreements take precedence.

1. Terms are Net 30 unless otherwise indicated.

2. Quotes are valid for 90 days from the date of issue except where noted otherwise.

3. Project Management and Coordination services are estimated and require a 50% down payment on order, with the balance to be billed as incurred during the duration of the work described.

4. Analysis Services are estimated except where noted and require a 50% down payment on order, with the balance to be billed upon completion and delivery of the Analysis Results documentation.

5. Third Party Software, Hardware or Services being purchased require we receive 50% down prior to ordering unless Intek management approval waives the receipt of down payment requirement. With the balance invoiced upon shipment to the customer’s site.

6. Intek Software Licenses and any requisite PSA/Support increase require 100% down payment on order.

7. All Travel expenses whether estimated or not, are billed at cost as incurred.

8. All Consulting Services are estimated except where explicitly noted and subject to the terms and conditions of the Warehouse

Librarian / Essentials Priority Service agreement in effect.

9. All Warehouse Librarian / Essentials Software Licenses and Intek Software Development are subject to the terms and conditions of the current Warehouse Librarian / Essentials Software License Agreement and Priority Service Agreement in effect. The customer will not receive a permanent license until software license fees and the associated support costs are paid in full. Control is transferred to the Customer upon implementation of the software, which enables productive use of the software by the Customer.

Intek Statement of Work – Page 4

Software Development Terms and Conditions:

This SOW is subject to the terms and conditions of any of the following agreements executed with Intek: Master Services Agreement, Implementation Agreement, Priority Service Agreement and Software License Agreement. Where conflicts exist with the terms of this SOW any of these executed agreements take precedence.

1. Software Development deliverables do not include service hours to assist the customer in testing and deployment, unless specifically noted as a line item. Service hours required or desired for end user testing and deployment will be billed at cost as incurred.

2. Software Development requires a completed design document that is signed off by the customer. Upon receipt of an approved design document and down payment, Software Development can be scheduled to commence, and an estimated completion date provided.

3. Budgetary Quotes are Intek’s best estimate as to the software development cost for the described enhancement(s). When a customer approves and pays for an enhancement based on a Budgetary quote a Design Phase is commenced resulting in a Design Document, and a fixed price quote is created that is normally in a plus/minus 20% range based on the budgetary quote, however this range is not guaranteed. Upon customer review and approval of an Intek prepared design document, a final Fixed Price Statement of Work (SOW) for Software Development will be provided.

4. Down payments for Budgetary and Fixed Price Development are 50% and payment must be received before design work can commence. The final 50% is due upon delivery of the completed enhancement to the customer where ‘delivery’ is defined as the software product enhancement is transferred or made available to the customer. Delivery is further defined as the completion of Software Development and Testing at Intek and is not considered to be the final implementation and deployment on the customer’s system. Control is transferred to the Customer upon implementation of the software, which enables productive use of the software by the Customer.

5. The resulting design document may reveal a cost change based on the discovery process inherent in the design phase or customer request. In the event a cost change is realized during design, the final payment milestone will be adjusted based on the final fixed price quote less the down payment. Intek will provide a fixed price quote upon completion of all design work clearly stating the final fixed price quote and adjusted final payment milestone.

6. Customers can choose to have a fixed price quote to prepare a Design Document without committing to Development Work.

Fixed Price Design Services are provided at the cost quoted and these Design Services include a conference call to review functionality and a final revised design document. The Design-Only down payment is 100% where work will commence upon receipt of payment. Upon completion of the design Intek will provide a fixed price quote for the software development work allowing the customer to choose to commence work, or not proceed without any additional cost. Any services other than software development services, or other services specifically described and priced in this price quote, are to be billed as incurred and subject to the terms and conditions and current hourly rates defined in the customers Priority Service Agreement. Services and costs other than Development Services include but are not limited to:

a. Support of the customer’s production deployment or end user testing efforts, either on a test system or live system.

b. Any onsite services of any type.

c. Travel Expenses required for onsite services.