Summary of 2001-25 Cloud Services

This Scope of Services document outlines requirements for the Connecticut Housing Authority to procure Cloud Hosting Infrastructure-as-a-Service (IaaS) provisioning, configuration, and management. The services encompass a secure, scalable, and reliable cloud infrastructure environment designed to support the Housing Authority's core business applications, user access, and data storage requirements. The cloud services solution must provide comprehensive infrastructure capabilities including compute resources, storage, networking, and security features necessary to maintain business continuity and support operational needs across the organization.

The procurement establishes technical and service level requirements for the cloud infrastructure provider to deliver managed hosting services with appropriate availability, performance, and disaster recovery capabilities. Key service components include infrastructure provisioning, ongoing configuration management, monitoring and maintenance, security controls, backup and recovery services, and technical support. The selected vendor must demonstrate experience providing enterprise-grade cloud services and the ability to meet specified security, compliance, and operational standards required by the Housing Authority.