200000002198.pdf

STATE OF MICHIGAN PROCUREMENT

Department Technology, Management and Budget Central Procurement Services 320 S Walnut Street Lansing, MI 48933 P.O. Box 30026, Lansing, MI 48909

CONTRACT CHANGE NOTICE

Change Notice Number 15 to Contract Number MA200000002198

C O

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Fidelity National Information Services Inc

347 Riverside Ave

Jacksonville FL 32202

Prashant Gupta

414-510-3742

Prashant.Gupta@fisglobal.com

VC0006630

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Pr og ra m

M an ag er

Various MDHHS

C on tr ac t A dm in is tr at or Emily Massa DTMB

(517) 897-7321 massae@michigan.gov

CONTRACT SUMMARY

Electronic Benefits Transfer (EBT) for SNAP and WIC programs

INITIAL EFFECTIVE DATE

November 1, 2020

INITIAL EXPIRATION DATE

September 14, 2027

INITIAL AVAILABLE OPTIONS

1 - 3 Years

EXPIRATION DATE

BEFORE

September 14, 2027

PAYMENT TERMS

N/A

DELIVERY TIMEFRAME

N/A

ALTERNATE PAYMENT OPTIONS

P-Card Direct Voucher (PRC) Other

EXTENDED PURCHASING

Yes No

MINIMUM DELIVERY REQUIREMENTS

N/A

DESCRIPTION OF CHANGE NOTICE

OPTION LENGTH OF OPTION EXTENSION LENGTH OF EXTENSION REVISED EXP. DATE

CURRENT VALUE

$68,384,735.80

VALUE OF CHANGE NOTICE

$30,000.00

ESTIMATED AGGREGATE CONTRACT VALUE

$68,414,735.80

DESCRIPTION

Please note the Program Manager or Contract Administrator may have changed, and are reflected on this Change Notice.

Effective March 5th, 2026 the attached WIC Online Shopping with Walmart scope and associated pricing are hereby added to this contract through the timeframes provided.

Starting 4/24/2026, throughout the Term, all websites, applications, software, content, and electronic documents, including but not limited to mobile applications, text, images, sounds, videos, controls, animations, links, and documents (including files in the following formats: PDF, word processing, presentation, and spreadsheet), created, provided, or made available by the Contractor under this Contract, must comply with WCAG 2.1 Level AA.

All other terms, conditions, specifications and pricing remain the same. Per contractor and agency agreement, and DTMB Central Procurement approval.

CHANGE NOTICE NO. 15 TO CONTRACT NO. MA200000002198

Program Managers for

Multi-Agency and Statewide Contracts

AGENCY NAME PHONE EMAIL

MDHHS Andrew Piper 517-241-9881 Pipera2@michigan.gov

MDHHS Christina Herring 517-335-8448 herringc@michigan.gov

Change Notice #15 – Attachment AI to Schedule A – Implement WIC Online Shopping with Walmart Retailer

A. Project Overview

a. Support the State of Michigan and their partner Walmart with the implementation of a PIN based WIC Online Shopping solution. MDHHS, WIC EBTGOVS-14733.

B. Requirements Contractor will:

1. Implement the PIN selection option with Walmart.

2. Participate in any JAD sessions to define and finalize requirements and schedule.

3. Provide Project and Account Management support; includes attending status meetings and coordinating testing activities.

4. Modify/enhance one test environment to ensure sufficient seed data for UAT.

5. Ensure daily online settlement amounts display in WIC Direct transaction history and Data Direct transaction history

6. Provide reconciliation setup and support.

7. Include internet-based transactions in daily settlement eWIC and grand total.

8. Provide remote support for UAT and level 3 (production) testing.

C. Contingencies Contractor’s performance under this change notice is contingent upon:

1. The State’s understanding and agreement that

a. The following items are considered out of scope for this project:

i. Grace period for transaction adjustments is not supported. All transactions and transaction adjustments must take place during the same benefit period.

ii. Recruiting and/or training WIC participants to shop online.

iii. Setup new test environments.

iv. Changes to the daily drawdown email notification.

v. Custom NTE calculations: Contractors will continue to use the NTE data sent from the WIC MIS.

vi. Changes to POS devices.

vii. Changes to the Contractors gateway.

viii. Changes to the WIC cardholder and merchants IVR and portal.

ix. Evaluation reporting activities.

x. Anything not outlined in this CA is outside the scope of this project.

b. The project will not exceed 10 months; any schedule beyond that may result in increased costs.

c. Contractors will be included/copied on all project communications and meetings to insure all teams are aware of where the project is at all times.

d. This project is for one retail partner/one TPP configuration: any subsequent retailer or TPP’s to come on

e. will be priced separately.

f. State is responsible for Master Project Plan and project deliverables.

g. All project activities will be conducted remotely.

h. State of Michigan WIC performance of its obligations set forth herein and in the

Agreement to the extent necessary for Contractor to perform.

i. Contractor is not responsible for issues or delays outside of Contractors’ reasonable control.

j. Fulfillment of the payment terms listed below.

D. Schedule B - Attachment AH Pricing

One Time Implementation Fee: $30,000.00

1. Payment Timeframe.

a. 100% of the one-time Project Implementation fee ($30,000.00) to be invoiced and due with the State’s monthly invoice following the execution of this CA.

2. Should the State determine that this project is no longer required, prior to the completion of the Development and Implementation and work has already begun, the State will either pay a pro-rated portion of the Development and Implementation cost/fee or if the fee had already been paid, or the Contractor will credit back to the State the portion of the fee that had not been “spent”. The pro-rated portion will not exceed the total project pricing/fee.

320 S Walnut Street Lansing, MI 48933 P.O. Box 30026, Lansing, MI 48909

STATE OF MICHIGAN PROCUREMENT

Department Technology, Management and Budget Central Procurement Services

CONTRACT CHANGE NOTICE

CONTRACT SUMMARY

Electronic Benefits Transfer (EBT) for SNAP and WIC programs

INITIAL EFFECTIVE DATE INITIAL EXPIRATION DATE INITIAL AVAILABLE OPTIONS EXPIRATION DATE

BEFORE

November 1, 2020 September 14, 2027 1 - 3 Years September 14, 2027

PAYMENT TERMS DELIVERY TIMEFRAME

ALTERNATE PAYMENT OPTIONS EXTENDED PURCHASING

MINIMUM DELIVERY REQUIREMENTS

N/A

P-Card Direct Voucher (PRC) Other Yes No

347 Riverside Ave

Jacksonville FL 32202

Prashant Gupta

414-510-3742

Prashant.Gupta@fisglobal.com

VC0006630

Fidelity National Information Services Inc

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N

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A C

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Emily Massa

(517) 897-7321

DTMB

Various MDHHS massae@michigan.gov

C on tr ac t A dm in is tr at or

Pr og ra m

M an ag er

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N/AN/A

Change Notice Number 14

Contract Number MA200000002198 to

DESCRIPTION OF CHANGE NOTICE

OPTION EXTENSIONLENGTH OF OPTION LENGTH OF EXTENSION REVISED EXP. DATE

CURRENT VALUE VALUE OF CHANGE NOTICE ESTIMATED AGGREGATE CONTRACT VALUE

0 Years

$47,820,735.80 $20,564,000.00 $68,384,735.80

Please note the Program Manager or Contract Administrator may have changed, and are reflected on this Change Notice.

Effective January 20th, 2026, the following changes are hereby incorporated into this contract:

1. Added language to provide additional services with their associated costs as reflected in Attachment AG to Schedule A MI EBT - EMV Chip Card. Additional Funding in the amount of 13,443,400.00.

2. Additional funding is also added to this contract for the Attachment AH to Schedule A - Summer FY2026 EBT services in the amount of $7,120,600.00.

All other terms, conditions, specifications, and pricing remain the same. Per contractor and agency agreement, DTMB Central Procurement approval, and State Administrative Board approval on January 20th, 2026.

AGENCY NAME PHONE EMAIL

MDHHS Christina Herring 517-335-8448 herringc@michigan.gov

Program Managers for

Multi-Agency and Statewide Contracts

CHANGE NOTICE NO. 14 TO CONTRACT NO. MA200000002198

Change Notice #14 – Attachment AG to Schedule A – MI EBT – EMV Chip Card

Implement EMV chip cards in the State of Michigan. MDHHS, SNAP EBTGOVS-14676

B. Requirements

1. Project Management:

a) Contractor will provide a detailed Project Work Plan and maintain relevant tasks, durations, and timelines throughout the project.

b) Contractor will provide the following deliverables:

i. Project Work Plan for the deliverables as described in this CA.

ii. Detailed System Design document

iii. ebtEdge User Guide

iv. EMV Chip Card Reporting

2. Procure and Mail EMV Chip Cards to Replace Magnetic Stripe Only Cards:

a) Contractor will mail up to 1,280,000 EMV chip cards to existing State cardholders (includes Authorized Representative cards). Contractor will only mail cards for those meeting the criteria defined below:

i. Received a benefit in the last 6 months; and

ii. Contractors mailed EMV chip card package will include:

1. Card plastic pre-encoded with EMV chip card technology and magnetic stripe

2. EMV chip card activation label.

3. Personalization with the cardholder’s name and PAN

4. Generic card mailer with EMV chip card affixed

5. Generic window envelope

6. No other cardholder's printed materials included in the mailed envelope.

iii. Contractor will mail EMV chip cards in an inactive status. The cardholders will need to select a PIN. Once the card is active, the first use of the EMV chip card will status the replaced Magnetic Stripe Only Card as “de-activated.”

iv. Magnetic stripe card will continue to function for no more than 60 days following the last day of the mass card replacement mailing.

v. All postage-related costs for the EMV mailed cards with a card mailer, activation label (no brochure) will be based on the current USPS postal rate and the actual weight of the package. If USPS rates change or if the package weight exceeds 1oz, the postage will be adjusted accordingly.

vi. Contractor will continue to process returned EBT chip cards. Any returned cards will be statused as undeliverable and will be destroyed via the normal returned mail card process at no additional cost.

vii. After the initial EMV chip card issuance, Contractor will mail up to 27,000 EMV mailed cards with card mailer & card brochure per month for the MI SNAP Program based on the past 12-month history. In the event the card volume increases, Contractor will support the increase according to the per card fee’s in Table 3.

viii. Contractors monthly mailed EMV chip card package will include:

1. Card plastic pre-encoded with EMV chip card technology and magnetic stripe

2. Personalization with the cardholder’s name and PAN

3. Generic card mailer with EMV chip card affixed

4. Generic window envelope

5. Brochure

6. No other cardholder's printed materials included in the mailed envelope.

ix. All postage-related costs for the EMV mailed card brochure and card mailer will be based on the current USPS postal rate and the actual weight of the package. If USPS rates change or if the package weight changes from > 1oz;

< 2oz, the postage will be adjusted accordingly.

b) Procure and Ship initial EMV Chip Vault Card Stock:

i. Prior to the initial EMV chip card issuance, the State will submit a Client

Portal ticket to order quantities of cards per location as needed.

ii. All shipping-related costs for the initial EMV vault card inventory will be charged at the current shipping rates and are subject to change.

iii. After the initial EMV chip card issuance, normal monthly operations will continue for EMV vault cards at the new per-unit vault card price, see Table 2: EMV Project Per Unit Pricing.

iv. In the event there is a change in Federal regulations on the excessive card fee allowed to charge the cardholder, the State will request the Contractor to make the system configuration change to reflect the new excessive card fee.

v. The State will be responsible for secure destruction of mag-stripe cards in State possession following initial EMV chip card issuance. State will discontinue magstripe card issuance once EMV chip card mass replacement begins.

3. Hardware (POS Devices, PIN Select Devices):

i. Contractor will provide the State up to eighty-six (86) existing PIN select devices to be used at the local offices.

ii. Forty-Four (44) Exempt Retailer Contractor-provided POS devices will need to be replaced with EMV chip card-compatible compatible.

iii. Nine (9) Exempt Retailer Contractor-provided POS devices will need to be upgraded to be EMV chip card compatible. This requires a software download, which may or may not be able to be performed by an Exempt Retailer. Contractor assumes POS devices can be upgraded by remote Contractor staff guiding an Exempt Retailer through the download process. Contractor will ship updated replacement POS devices to locations where the software download was unsuccessful.

4. Customer Service:

i. Contractor estimates the increased IVR call volume during EMV chip card implementation will be for a duration of up to three (3) months from the start of the initial card issuance.

ii. Contractor estimates the increased call volume to the Customer

Service Representative Help Desk during EMV chip card implementation for a duration of up to three (3) months from the start of the initial card issuance.

iii. Both IVR and Customer Service volume impacts will be invoiced monthly following normal operation.

6. Retailer Enablement Support:

i. Contractor will support the State in managing Retailer Enablement activities. Retailer Enablement is defined as retailers that, at a minimum, will properly fall back to magnetic stripe usage if their POS terminal does not accept the EMV Chip card.

ii. Retailers include the following entities:

1. Retailers authorized by FNS to accept EBT transactions,

2. TPPs and Acquirers, and

3. Banks and financial institutions that accept EBT cards for cash withdrawals.

iii. Go-live criteria for EMV chip cards is at least 80% of the spend to be able to properly fall back to magnetic stripe usage if their POS terminal is not Chip EMV chip enabled.

iv. The State and Contractor will prioritize Retailers who process the top 80% of EBT spending. This will be determined by identifying Banks/ATMs and FNS- authorized retailers by annual EBT spend, sorting in ascending order, and further refined by identifying these Banks/ATMs and FNS-authorized retailers.

v. The State will lead communication and stakeholder engagement for retailer enablement, with Contractor support.

1. Contractor will provide the State with a report of Retailers to identify the Retailers, by spend.

2. Contractor will provide a geo-mapping of Retailer locations to inform the State’s identification of food deserts.

3. The State will create a Retailer Engagement Plan to identify key stakeholders, outreach activities, and schedule. Upon request by the State, Contractor will provide necessary information to complete the Retailer Engagement Plan. The State and Contractor will mutually assign ownership over outreach activities.

4. Contractor will attend Retailer engagement activities virtually, upon the State’s request. This may include, but is not limited to, meetings, presentations, information sessions, contacting retailers and processors individually, etc.

vi. Contractor will support the retailers and other entities in their changes and testing. This includes:

1. Referring retailers to publicly available technical specifications on the FNS and ANSI websites;

2. Providing retailer technical support for the necessary retailer software and hardware changes;

3. Maintaining a tracking system to provide weekly updates to the State regarding Retailer readiness; and

4. CONTRACTOR will certify TPP’s for EMV chip card processing.

vii. The State will lead Retailer onsite testing, if needed, prior to the initial issuance of EMV chip cards, with CONTRACTOR support. This includes:

1. The State will manage retailer notification letters.

2. The State will provide staff to schedule and conduct onsite

Retailer testing.

3. Contractor will recommend and advise on Retailers and locations at which to perform field testing.

4. Contractor will provide test scripts for the State to use while conducting field testing.

5. Contractor will be virtually available upon request to troubleshoot testing results based on the testing schedule with the State.

7. EMV Processing Service:

Applies to:

Each authorization request where an EMV chip card is used by inserting or tapping the card to complete the processing (including authorizations that are denied).

Does not apply to:

Any authorization attempted or completed using a Magnetic Stripe transaction, or Any online purchase, manual entry, or voucher authorization.

CONTRACTOR will process up to 9,700,000 authorization requests per month. Any additional authorization requests will be charged monthly to the State on a per authorization basis.

8. EMV Credentials:

i. An EMV credential refers to the EMV chip technology and encryption embedded within the EMV chip.

ii. A credential is defined as a cardholder that has a card that has been active (issued or used) in the calendar year.

iii. Replacement cards are not considered a new credential, provided the replacement card is used within the same credential period (calendar year).

iv. Counts for EMV credentials are estimated at 2,004,000 annually. To avoid spikes in monthly invoices, EMV credentials will be invoiced monthly to the State.

During the last month of the calendar year, EMV credentials will be reconciled against actuals and invoiced accordingly.

v. Any fluctuations from the previous year or upcoming market changes (new programs, decreased/increased case counts, etc.) will be used as a new baseline estimate for the following year for EMV credentials.

C. Contingencies

1. Contractor’s performance under this change notice is contingent upon:

a) Anything not outlined in this CA is outside the scope of this project and may require a contract amendment and/or incur additional costs.

b) Pricing Tables 2 and 3 within this CA will be an addition to the base Contract Schedule B- Pricing Section V – Card Issuance.

c) The State will provide an updated card design to Contractor.

d) EMV mailed card with card mailer and activation label (no brochure) is based on a package weight of under 1oz-US Postal, for first-class mailings.

e) EMV mailed card with card mailer and card brochure is based on a package weight of > 1oz; < 2 oz-US Postal, for first class mailings.

f) Postage and shipping rates are subject to change due to updated carrier rates.

g) Postage and shipping rates will be charged as a pass-through to the State.

h) Mailing will follow Contractor’ standard mailed card procedures

i) Contractor and the State will jointly work to minimize magstripe card inventory and reorders to minimize destruction of excess cards prior to mass replacement.

j) POS Readiness aligns to Contractor providing the State PIN select devices, upgrading retailer POS devices by replacement or with a software upgrade to process EMV chip transactions.

k) Procurement and mailing of the initial EMV card rollout will be completed within a three-month time period or another mutually agreed upon timeframe. The parties will work together to make the replacement period as short as practical.

l) Receipt by Contractor of the signed CA.

m) State of Michigan’s performance of its obligations set forth herein and in the

Agreement to the extent necessary for Contractor to perform.

n) Acceptance of the deliverables hereunder is upon delivery by Contractor.

o) Contractor is not responsible for issues or delays outside of Contractor’ reasonable control.

D. Schedule B - Attachment AG Pricing

Table 1: EMV Implementation Cost (Pricing in Table 1 is based on quantities as referenced in Deliverable Sections 3,4, and 6.)

*Based on current USPS envelope postage & pre-sort rates as of November 2025. Postage and shipping rates are subject to change based on carrier rates. Postage and shipping rates will be charged as a pass-through to the State.

Table 2: EMV Ongoing Monthly Operations Cost (Pricing in Table 2 is based on quantities as referenced in Deliverable Sections 3, 7, and 8.)

*Based on current USPS ≤ 1 oz., > 1 oz; < 2 oz envelope postage & pre-sort rate as of November 2025. Postage and shipping rates are subject to change based on carrier rates. Postage and shipping rates will be charged as a pass-through to the State.

Table 3: EMV Project Per Unit Pricing (Applicable for quantities that exceed the quantities as referenced in Deliverable Sections ,3,7, and 8).

Note: Table 3 modifies, an addition, to the base Contract # 200000002198_ Schedule B – Pricing – Section V. Card Issuance

*Based on current USPS envelope postage & pre-sort rate as of November 2025. Postage and shipping rates are subject to change based on carrier rates. Postage and shipping rates will be charged as a pass-through to the State

a. 100% of EMV Card Project ($1,026,200) to be invoiced and paid separately from Michigan’s monthly operational invoice following the milestone completion.

b. 100% of EMV Requirements ($855,100) to be invoiced and paid separately from Michigan’s monthly operational invoice following the milestone completion.

c. 100% of FIS Development ($563,550) to be invoiced and paid separately from Michigan’s monthly operational invoice following the milestone completion.

d. 100% of POS Deployment ($120,550) to be invoiced and paid separately from the Michigan’s monthly operational invoice following the milestone completion.

e. 100% of EMV UAT ($513,100) to be invoiced and paid separately from the Michigan’s monthly operational invoice following the milestone completion.

f. 100% of EMV Go-Live ($342,050) to be invoiced and paid separately from the Michigan’s monthly operational invoice following the milestone completion.

g. 100% of EMV Mailed Cards Procured ($3,750,300) to be invoiced and paid separately from the Michigan’s monthly operational invoice following the milestone completion.

h. 100% of EMV Mailed Cards Shipped ($1,607,300) to be invoiced and paid separately from Michigan’s monthly operational invoice following the milestone completion.

i. 100% of EMV Mailed Cards Pass-through ($998,400) to be invoiced and paid separately from the Michigan’s monthly operational invoice following the milestone completion.

j. 100% of the Operational services for EMV Mailed Cards ($143,500) to be invoiced and due with the State’s next monthly invoice following receipt of the implementation of this project into production.

k. 100% of the Operational services for EMV Processing Service ($32,000) to be invoiced and due with the State’s next monthly invoice following receipt of the implementation of this project into production.

l. 100% of the Operational services for EMV Credentials ($25,050) to be invoiced and due with the State’s next monthly invoice following receipt of the implementation of this project into production.

m. 100% of the EMV Mailed Card – with card mailer and activation label (no brochure) ($5.02 per mailed card) to be invoiced if the EMV card volume exceeds 1,280,000. The additional cards will be invoiced with the State’s next monthly invoice.

n. 100% of the EMV Mailed Card - with card mailer and card brochure ($5.31 per mailed card) will be invoiced if the EMV card volume exceeds 27,000 in one month. The additional cards will be invoiced with the State’s next monthly invoice.

o. 100% of the EMV Vault Card Inventory - Pre-encoded EMV Vault Card and Shipping ($3.84 per shipped card) be invoiced and due with the State’s next monthly invoice following receipt of the implementation of this project into production.

p. 100% of the EMV Processing Service ($0.0033 per authorization request) to be invoiced if the monthly EMV processing volume exceeds 9,700,000. To be invoiced and due with the State’s next monthly invoice following receipt of the implementation of this project into production.

q. 100% of the EMV Credentials ($0.15 per credential) during the last month of the year to be reconciled against actuals and invoiced accordingly with the State’s next monthly invoice.

r. (Optional) 100% of System Configuration one-time fee ($13,500) to be invoiced and due with the State’s next monthly invoice following receipt of the implementation of this project into production.

2. Should the State determine that this project is no longer required, prior to the completion of the Development and Implementation and work has already begun, the State will either pay a pro-rated portion of the Development and Implementation cost/fee or if the fee had already been paid, or the Contractor will credit back to the

Change Notice #14 – Attachment AH to Schedule A – Implement Summer EBT Program 2026

a. Implement the Summer Electronic Benefit Transfer (SEBT) Program for Summer 2026 as part of the Fiscal Responsibility Act of 2023. MDHHS, SNAP EBTGOVS- 15010

B. Requirements

1. Contractor will:

a) Ensure benefits are disbursed per the State’s defined spend order: (1) SEBT,

(2) PEBT, (3) SNAP.

b) Expire SEBT benefits after four (4) months [122 days], from date of issuance/availability.

c) Run the expired benefit sweep process that will change the Summer Benefit status to deactivated after 62 days from the expiration date, if there is any remaining balance on the benefit authorization.

d) Mail pre-expiration notices to cardholders.

i. One notice in English per account and sent 45 days before expiration date.

ii. SEBT benefit balance remaining amount is greater than $0.00.

e) Settle the SEBT benefits to the State’s existing bank account.

f) Provide monthly Summer Billing Report (EBTMS516-10) on the ebtEDGE

Report portal.

g) Provide monthly Summer Benefit Expiration Report (EBTDS210-1) on the ebtEDGE Report portal.

h) Provide monthly Unpinned Summer Card Report (EBTMS213-1) on the ebtEDGE Report portal.

i) Ensure the Summer EBT Benefit type code (SEBT) displays in all existing reports where Benefit Codes are displayed.

j) Update Call Center scripting to include information about Summer EBT.

k) Ensure enough card stock exists for new Summer EBT cases.

l) Continue to use the existing Summer EBT issuer at the card production facility.

m) Continue to use the existing custom mailer approved by the State.

n) Provide Package B which prints ‘Summer EBT’ or something similar on the front of the Bridges card.

o) Send separate SEBT Invoice to the State on monthly basis.

Contractor’s performance under this change notice is contingent upon:

1. The State’s understanding and agreement that

a) There will be no changes to IVR messages unless the State requests.

b) The State will not create a new benefit type for Summer EBT 2026. Continue to use the existing benefit type SEBT.

c) If issuing SEBT to a Summer EBT only case, both the demographic (DEMO) and benefit file must be sent on same day.

d) The Summer EBT benefit will not post to AMA, but rather settle out of a State owned and funded bank account. The State will wire to Contractor the funds on a same settlement Business Day

e) If there is a larger bulk order (5K or more), the card production will be scheduled over multiple days/weeks, based on Contractor’s card production availability and the volume of cards ordered.

f) SEBT only cases will receive the customized Card Mailer.

g) Pricing provided in this Customer Authorization is for the 2026 Summer EBT only.

h) If State adds Summer EBT benefits to a case that will only contain Summer

EBT benefits, the case will be charged the one-time Summer EBT benefit charge, the first month the summer benefit is received for that program year.

If the State adds an additional benefit issuance amount to the case, an additional fee will be charged per child. (For example, if the total SEBT benefit amount issued is $240.00, the State will be billed $3.00 for the additional child).

i) If States adds Summer EBT to cases with existing SNAP and/or Cash benefits the regular CPCM will be charged for the other benefit types plus the one-time Summer EBT fee per Case. The Summer EBT fee will be charged in the first month the case receives the Summer EBT benefit. If the State adds an additional benefit issuance amount to the case, an additional fee will be charged per child. (For example, if the total SEBT benefit amount issued is $240.00, the State will be billed $3.00 for the additional child).

j) SEBT benefits will:

i. Only be used for the Summer EBT program.

ii. Be issued at a one-time increment of $120.00 per child.

iii. Be configured in the Contractor system as a Food benefit, but it will settle as cash.

iv. Show on existing reports the same as the other SNAP benefit(s), however on the settlement reports, the benefit will show in a separate Group under Cash benefits.

v. Be comingled with existing food benefits when issued to a combo case.

k) Any data files that require Contractor to fix, correct, and/or stop before or after processing will be an additional charge.

l) For cases that have more than one child, Contractor will charge an additional

$3.00 per child (capped at one (1) additional child).

m) Call Center Customer Service Levels maybe suspended the month of SEBT issuance.

2. The State will:

a) Provide the projected number of SEBT cases to Contractor three months before the initial issuance file is sent.

b) Inform and educate existing cardholders regarding the Summer EBT 2026 program.

c) Share cardholder communications for Summer EBT 2026 with Contractor.

d) Share FNS approved Summer EBT 2026 plan with FIS once approved.

e) Ensure their eligibility system can:

i. Issue SEBT benefits using standard daily /monthly demographic and benefit file layouts and transfer protocols.

ii. Receive Activity files from FIS that contain SEBT benefit related records.

iii. Match Summer benefits to an existing Summer Only case.

iv. Create new Summer Only cases for households that are not matched to existing cases.

3. New cards for new cases will be produced following State’s existing card issuance process with no PIN.

4. Combo cases (SNAP and/or Cash benefits + SEBT only benefits) will be available to clients using their existing EBT card.

5. Receipt by FIS of the signed CA.

6. State of Michigan’s performance of its obligations set forth herein and in the Agreement to the extent necessary for Contractor to perform.

7. Contractor is not being responsible for issues or delays outside of FIS’ reasonable control.

8. Fulfillment of the payment terms listed below.

D. Schedule B - Attachment AH Pricing

Each case receiving a Summer EBT benefit will be charged only once, the first month the summer benefit is received for that program year; there will be no additional summer EBT charge for the case in the following months.

a. 100% of the one-time Project Implementation fee ($18,000.00) to be invoiced and due with the State’s monthly invoice following the execution of this CA.

b. 100% of the Operations Fee for Summer EBT Case ($5.54) be invoiced and due with the State’s next monthly invoice following the implementation of this project into production.

c. 100% of the Operations Fee for Summer EBT Combo Case ($5.54 + CPCM) be invoiced and due with the State’s next monthly invoice following the implementation of this project into production.

d. 100% of the Operations Fee for additional child added to case ($3.00) be invoiced and due with the State’s next monthly invoice following the implementation of this project into production.

e. 100% of the Operations Fee for additional data file fixes ($2,500) be invoiced and due with the State’s next monthly invoice following receipt of the fix request.

f. 100% of the Operations Fee per Pre Expiration Letter + Postage Passthrough ($0.064 per Expungement Letter + Postage Passthrough) be invoiced and due with the State’s next monthly invoice following the implementation of this project into production.

State will either pay a pro-rated portion of the Development and Implementation cost/fee or if the fee had already been paid, or the Contractor will credit back to the

STATE OF MICHIGAN PROCUREMENT

Department Technology, Management and Budget Central Procurement Services 320 S Walnut Street Lansing, MI 48933 P.O. Box 30026, Lansing, MI 48909

CONTRACT CHANGE NOTICE

Various Valerie Hiltz

(517) 249-0459 hiltzv@michigan.gov

STATE CONTACTS

DTMBC

ontract

A dm inistrator

Program

M anager

MDHHS

Fidelity National Information Services Inc

347 Riverside Ave Jacksonville FL 32202

Prashant Gupta

414-510-3742

Prashant.Gupta@fisglobal.com

VC0006630

N

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CONTRACT SUMMARY

Electronic Benefits Transfer (EBT) for SNAP and WIC programs

INITIAL EFFECTIVE DATE INITIAL EXPIRATION DATE INITIAL AVAILABLE OPTIONS EXPIRATION DATE BEFORE November 1, 2020 September 14, 2027 1 - 3 Years September 14, 2027

PAYMENT TERMS DELIVERY TIMEFRAME

ALTERNATE PAYMENT OPTIONS EXTENDED PURCHASING

MINIMUM DELIVERY REQUIREMENTS

N/A

P-Card Direct Voucher (PRC) Other NoYes

N/AN/A

Contract Number MA200000002198 to

Fidelity National Information Services Inc

601 Riverside Avenue Jacksonville FL 32204

Kim Bynan

414-577-9861 kim.bynan@fisglobal.com

VC0006630

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Change Notice Number 13

DESCRIPTION OF CHANGE NOTICE

OPTION EXTENSIONLENGTH OF OPTION LENGTH OF EXTENSION REVISED EXP. DATE

CURRENT VALUE VALUE OF CHANGE NOTICE ESTIMATED AGGREGATE CONTRACT VALUE

$47,676,088.30 $144,647.50 $47,820,735.80

Effective September 12, 2025, this contract is adding language to provide additional services with their associated costs as reflected in Attachment AF to Schedule A MI WIC - Implementation WIC Online Shopping with Meijer Retailer. Additional funding in the amount of $144,647.50 is also being added to this contract.

The Contractor address has been updated and the contact is now Prashant Gupta.

All other terms, conditions, specifications and pricing remain the same per Contractor and Agency agreement and DTMB Central Procurement Services approval.

MDHHS Christina Herring 517-335-8448 herringc@michigan.gov

Program Managers for

CHANGE NOTICE NO. 13 TO CONTRACT NO. MA200000002198

Change Notice #13 – Attachment AF to Schedule A - MI WIC – Implement WIC Online Shopping with Meijer Retailer

Support the State and their partner Meijer with the implementation of a PIN-less based WIC Online Shopping solution

B. Requirements Contractor will:

1. Implement the direct connection PIN-less selection option at Meijer.

2. Participate in any JAD sessions to define and finalize requirements and schedule.

3. Provide Project and Account Management support; includes attending status meetings and coordinating testing activities.

4. Modify/enhance one test environment to ensure sufficient seed data for UAT.

5. Ensure daily online settlement amounts display in WIC Direct transaction history and

Data Direct transaction history

6. Provide ACH setup.

7. Provide Reconciliation setup and support.

8. Ensure the daily draw down email notification:

a. Contains internet-based transactions in grand total.

9. Support Meijer development and testing, with MFA for cardholder authentication.

10. Coordinate and execute Level 2 Certification remotely.

11. Provide standard Level 2 testing scenarios.

12. Provide remote support for UAT and Pilot.

1. The following items are considered out of scope for this project:

a. Grace period for transaction adjustments is not supported. All transactions and transaction adjustments must take place during the same benefit period.

b. Recruiting and/or training WIC participants to shop online.

c. Setup new test environments.

d. Custom NTE calculations: CDP will continue to use the NTE data sent from the

WIC MIS.

e. Changes to POS devices.

f. Changes or usage of the Contractor gateway.

g. Changes to the WIC merchants IVR.

h. Evaluation reporting activities.

i. Anything not outlined in this CA is outside the scope of this project.

2. The project will not exceed 10 months; any schedule beyond that may result in increased costs.

3. State agency will setup one Vendor ID for all Meijer online stores. The ID is expected to flow from the WIC MIS into WIC Direct. Vendor records must contain the Direct Connect flag in the record coming from the MIS (refer to ICD Section 3.4.1). If updated directly in WIC Direct, a new vendor file without the appropriate flag will override existing vendors.

4. Both Contractor and CDP will be included/copied on all project communications and meetings to reduce churn and miscommunications.

5. This project is for one retail partner: any subsequent retailer to come on will be priced separately.

6. Contractor is lead account and project management for Contractor tasks.

7. State is responsible for Master Project Plan and project deliverables.

8. Contractor is not responsible for any documentation deliverables other than the Level 2 testing scripts.

9. Contractor can review and provide inputs into any necessary documents.

10. Contractor will only charge one monthly operation fee regardless of the variation of WIC

Online Shopping is implemented.

11. All project activities will be conducted remotely.

12. State of Michigan WIC performance of its obligations set forth herein and in the

Agreement to the extent necessary for Contractor to perform.

13. Contractor is not responsible for issues or delays outside of Contractor’s reasonable control.

14. Fulfillment of the payment terms listed below.

D. Schedule B - Attachment AF Pricing One-Time Implementation $134,647.50 Monthly Operations Fee $500.00

1. Payment

a. One-time Implementation Fee ($134,647.50) to be invoiced and due on the State’s monthly invoice once this Change Notice #13 is executed.

b. 100% of the Monthly Operations Fee ($500.00 per month) to be invoiced and due on the State’s monthly invoice following the implementation of this project into Production. The Monthly Operations Fee is only applicable for the first WIC Online Shopping project implemented in the State.

State will either pay a pro-rated portion of the Development and Implementation cost/fee or if the fee had already been paid, or the Contractor will credit back to the exceed the total project pricing/fee

STATE OF MICHIGAN

ENTERPRISE PROCUREMENT

Department of Technology, Management, and Budget 320 S. Walnut Street 2nd Floor Lansing, MI 48933

P.O. BOX 30026 LANSING, MICHIGAN 48909

CONTRACT CHANGE NOTICE

CONTRACT SUMMARY

Electronic Benefits Transfer (EBT) for SNAP and WIC programs

INITIAL EFFECTIVE DATE INITIAL EXPIRATION DATE INITIAL AVAILABLE OPTIONS EXPIRATION DATE

BEFORE

November 1, 2020 September 14, 2027 1 - 36 Months September 14, 2027

PAYMENT TERMS DELIVERY TIMEFRAME

ALTERNATE PAYMENT OPTIONS EXTENDED PURCHASING

MINIMUM DELIVERY REQUIREMENTS

N/A

P-Card Direct Voucher (PRC) Other Yes No

601 Riverside Avenue

Jacksonville FL 32204

Kim Bynan

414-577-9861 kim.bynan@fisglobal.com

VC0006630

Fidelity National Information Services Inc

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Valerie Hiltz

517-249-0459

DTMB

Various MDHHS

HiltzV@michigan.gov

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A dm inistrator Program M anagerSTA

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Change Notice Number 12

Contract Number MA200000002198 to

DESCRIPTION OF CHANGE NOTICE

OPTION EXTENSIONLENGTH OF OPTION LENGTH OF EXTENSION REVISED EXP. DATE

CURRENT VALUE VALUE OF CHANGE NOTICE ESTIMATED AGGREGATE CONTRACT VALUE

$42,712,144.30 $4,963,944.00 $47,676,088.30

DESCRIPTION

Effective May 16 2025, this contract is adding Attachment AF to Schedule A for the addition of Daily Drawdown Email Notification and AG to Schedule A for the addition of Summer EBT 2025. This contract value is also adding an additional $4,963,944.00.00 in value ($4,952,924.00 for SNAP and 11,020.00 for WIC).

All other terms, conditions, specifications and pricing remain the same. Per Contractor and Agency agreement, DTMB Central Procurement Services approval and the approval of the State Administrative Board on March 25, 2025.

MDHHS Christina Herring 517-335-8448 herringc@michigan.gov

Program Managers for

CHANGE NOTICE NO. 12 TO CONTRACT NO. MA200000002198

Added Via CN #12, May 16, 2025 MA 200000002198

Attachment AF to Schedule A- Daily Drawdown Email Notification

A. Project Overview Modify the Daily Drawdown Email Notification to include FMNP (Farm Market Nutrition Program) totals. MDHHS, WIC EBTGOVS-14590

B. Deliverables The Contractor will:

1. Change the calculation and display of the daily drawdown email notification.

2. Add an additional field to the drawdown email in which the FMNP totals will be displayed.

C. Contingencies

1. The Contractor will perform this work contingent upon the State understanding that:

a. Transactions that will apply to the FMNP total on the daily emails will be determined by the item category. This will include the settlement day sum of all items in Category 97.

b. Transactions completed by FMNP (grower) vendors in Category 19 will not be counted toward the FMNP total. They will be counted toward the WIC transaction total.

c. There is no User Acceptance Testing.

d. Anything not outlined in this document is outside the scope of this project.

2. The State’s performance of its obligations set forth herein and in the contract to the extent necessary for the Contractor to perform.

3. The Contractor will not be responsible for issues or delays outside of their reasonable control.

4. Fulfillment of the payment terms listed below.

D. Project Pricing Project Implementation One-Time Fee $11,020.00

1. Payment Timeframe.

a. 100% of the project implementation fee will be invoiced the month following the execution of Change Notice #11 which adds this Attachment AF to Schedule A of this Contract 200000002198, for his work and will be paid for as established in this contract.

completion of the Development and Implementation and work has already begun, the State will either pay a pro-rated portion of the Development and Implementation cost/fee or if the fee had already been paid, or the Contractor will credit back to the State the portion of the fee that had not been “spent”. The pro-rated portion will not exceed the total project pricing/fee.

Attachment AG to Schedule A- Summer EBT 2025

A. Project Overview Implement the Summer Electronic Benefit Transfer (SEBT) Program for Summer 2025 as part of the Fiscal Responsibility Act of 2023. MDHHS, SNAP EBTGOVS- 14413

B. Deliverables The Contractor will:

1. Ensure benefits are disbursed per the State’s defined spend order: (1) SEBT,

(2) PEBT, (3) SNAP.

2. Expire SEBT benefits after four (4) months [122 days], from date of issuance/availability.

3. Setup the Benefit Expiration process to remove the Summer Benefit(s) from the system after 62 days from the expiration date, if there is any remaining balance on the benefit authorization.

4. Mail expungement notices to cardholders.

a. One notice in English per account and sent 45 days before expiration date.

b. SEBT benefit balance remaining amount is greater than $0.00.

5. Support two new batch benefit files.

a. One file for matched benefits in the department of education data that were matched to existing cases which will be Summer Benefits added to existing cases

b. One file for non-matched benefits for households where a matching existing case was not found. These would be new Summer Only stand-alone cases/cards.

6. Settle the SEBT benefits to the State’s existing bank account.

7. Provide a report of the list of clients notified 45 days before the benefit expiration. Report should include account (case) number, cardholder name and mailing address on the ebtEDGE Report portal.

8. Provide a monthly report (EBTMS516) of Summer Food Benefits itemized on the ebtEDGE Report portal.

9. Unpinned Report for unpinned cards that are past a state selected threshold timeframe based on State preference on the ebtEDGE Report portal.

10. Ensure the Summer EBT Benefit type code displays in all existing reports where Benefit Codes are displayed.

11. Update Call Center scripting to include information about Summer EBT.

12. Update the State’s EBT Manuals (Interface, Detail Design and Appendix S) and provide to the State.

13. Ensure enough card stock exists for new Summer EBT cases.

14. Continue to use the existing Summer EBT issuer at the card production facility.

15. Continue to use the existing custom mailer approved by the State.

16. Provide Package B which prints ‘Summer EBT’ or something similar on the front of the Bridges card.

17. Perform internal QC testing.

18. Support the State interface testing for the two new batch benefit files.

19. Send separate SEBT Invoice to the State on monthly basis.

C. Contingencies

The Contractor will perform this work contingent on:

1. The State understanding that:

a. FIS will perform internal QC testing.

b. There will be no changes to IVR messages unless the State requests.

c. The State will not create a new benefit type for Summer EBT 2025.

Continue to use the existing benefit type SEBT.

d. If issuing SEBT to a Summer EBT only case, both the demographic

(DEMO) and benefit file must be sent on same day.

e. The Summer EBT benefit will not post to AMA, but rather settle out of a

State owned and funded bank account. The State will wire to FIS the funds on a same settlement Business Day.

f. If there is a larger bulk order (5K or more), the card production will be scheduled over multiple days/weeks, based on FIS’ card production availability and the volume of cards ordered.

g. SEBT only cases will receive the customized Card Mailer.

h. Pricing provided in this Customer Authorization is for the 2025

Summer EBT only.

i. If State adds Summer EBT benefits to a case that will only contain

Summer EBT benefits, the case will be charged for the first $120 increment the summer benefit fee. For each additional increment of $120.00 increment amount to the case, an additional $3.00 fee will be charged. (For example, if the total SEBT benefit amount issued is $240.00, the State will be billed $3.00 for the additional child).

j. If States adds Summer EBT to cases with existing SNAP and/or Cash benefits the regular CPCM will be charged for the other benefit types plus the Summer EBT fee per Case for the first $120 increment amount of Summer EBT. For each additional $120 increment amount to the case, an additional fee will be charged per child. (For example, if the total SEBT benefit amount issued is $240.00, the State will be billed $3.00 for the additional child).

k. SEBT benefits will:

1) Only be used for the Summer EBT program.

2) Be issued at a one-time increment of $120.00 per child.

3) Be configured in the FIS system as a Food benefit, but it will settle as cash.

4) Show on existing reports the same as the other SNAP benefit(s), however on the settlement reports, the benefit will show in a separate Group under Cash benefits.

5) Be comingled with existing food benefits when issued to a combo case.

l. Any data files that require FIS to fix, correct, and/or stop before or after processing will be an additional charge.

m. For cases that have more than one child, FIS will charge an additional $3.00 per child, capped at 2 additional children.

n. Call Center Customer Service Levels may be suspended the month of SEBT increment.

2. The State will:

a. Provide the projected number of SEBT cases to FIS three months before the initial issuance file is sent.

b. Inform and educate existing cardholders regarding the Summer EBT 2025 program.

c. Share cardholder communications for Summer EBT 2025 with FIS.

d. Share FNS approved Summer EBT 2025 plan with FIS once approved.

e. Ensure their eligibility system can:

1) Issue SEBT benefits using standard daily /monthly demographic and benefit file layouts and transfer protocols.

2) Receive Activity files from FIS that contain SEBT benefit related records.

3. New cards for new cases will be produced following State’s existing card issuance process with no PIN.

4. Combo cases (SNAP and/or Cash benefits + SEBT only benefits) will be available to clients using their existing EBT card.

5. State of Michigan’s performance of its obligations set forth herein and in the contract to the extent necessary for the Contractor to perform.

6. The Contractor will not being responsible for issues or delays outside of the Contractor’s reasonable control.

7. Fulfillment of the payment terms listed below.

D. Project Pricing

Project Implementation One-Time Fee $109,992.50

Operations- Summer EBT Case/Household first $120 increment

$5.54 per case

Operations- Additional $120 increment Added to Case/Household

$3.00 per $120 increment after the first $120 increment

Operations- Corrections $2,500.00 per request

Expungement Letter Mailing $0.034 per Expungement Letter + Postage Passthrough

Each case receiving a Summer EBT benefit will be charged for the summer benefit for the first $120 of increment received at the Per case fee, and $3.00 for each additional $120 increment issued up to 2 additional children base on increment amount, for that program year; there will be no additional summer EBT charge for the case in the following months.

1. Payment Timeframes.

a. 100% of the one-time Project Implementation fee ($109,992.50) to be invoiced and due with the State’s monthly invoice following the execution of the Change Notice #12.

b. 100% of the Operations Fee for Summer EBT Case ($5.54) be invoiced and due with the State’s next monthly invoice following the implementation of this project into production.

c. 100% of the Operations Fee for additional child added to case ($3.00) be invoiced and due with the State’s next monthly invoice following the implementation of this project into production.

d. 100% of the Operations Fee for additional data fixes ($2,500) be invoiced and due with the State’s next monthly invoice following receipt of the fix request.

e. 100% of the Operations Fee per Expungement Letter + Postage Passthrough ($0.064 per Expungement Letter + Postage Passthrough) be invoiced and due with the State’s next monthly invoice following the implementation of this project into production.

2. Should the State determine that this project is no longer required, prior to the completion of the Development and Implementation and work has already begun, the State will either pay a pro-rated portion of the Development and Implementation cost/fee or if the fee had already been paid, or the Contractor will credit back to the State the portion of the fee that had not

Added Via CN #12, May 16 2025 MA 200000002198 been “spent”. The pro-rated portion will not exceed the total project pricing/fee.

Department of Technology, Management, and Budget 320 S. Walnut Street 2nd Floor Lansing, MI 48933

P.O. BOX 30026 LANSING, MICHIGAN 48909

CONTRACT CHANGE NOTICE

CONTRACT SUMMARY

Electronic Benefits Transfer (EBT) for SNAP and WIC programs

INITIAL EFFECTIVE DATE INITIAL EXPIRATION DATE INITIAL AVAILABLE OPTIONS EXPIRATION DATE

BEFORE

November 1, 2020 September 14, 2027 1 - 36 Months September 14, 2027

PAYMENT TERMS DELIVERY TIMEFRAME

ALTERNATE PAYMENT OPTIONS EXTENDED PURCHASING

MINIMUM DELIVERY…