2. PWS WRALC Production Overhead 2025-2030 18 Sep 24.pdf

PERFORMANCE WORK STATEMENT

Warner Robins Air Logistics Complex Production Overhead Support

18 September 2024

1.0 DESCRIPTION OF SERVICES. The contractor shall supply labor, management, and travel for support for Warner Robins, Air Logistics Complex, Workload & Analysis Branch (WR- ALC/OBW), Robins Air Force Base, GA. The production overhead manpower services to be included are as follows:

Title Gov’t Equivalent to Hours Per FTE Production Control Clerks GS-1150-09, Step 4 9360

Material Subject Matter Expert GS-0343-13, Step 6 8500 (PTE) Schedulers GS-1152-11, Step 4 9360 Planners GS-0895-11, Step 4 9360

Supervisors GS-1150-13, Step 4 9360

1.1. PRODUCTION CONTROL CLERKS (SECRET CLEARANCE, Production Control Clerks, GS- 1150-09 Step 4 Equivalent, must possess 3 Years of Experience of Production Control.) Telework not authorized.

1.1.1. Parts Ordering

1.1.1.1. Ordering parts through Air Force Depot supply systems to support aircraft

Programmed Depot Maintenance (PDM) and Unprogrammed Depot Level Maintenance (UDLM) workload.

1.1.1.2. Tracking all part orders until part is received by mechanics and/or requestors.

1.1.1.3. Monitoring parts backorders and working with DLA-Aviation Customer Support

Specialists (CSS) to upgrade backorders when needed.

1.1.1.4. Tracking or expediting the flow of materials, parts and equipment within or between WRALC production facilities and storage facilities to meet PDM need dates.

1.1.1.5. Assisting in researching parts shortages and initiating action to correct these deficiencies.

1.1.1.6. Attending aircraft tail team meetings and briefing parts supportability actions when requested.

1.1.1.7. Working with aircraft planners to obtain approval on all parts orders not planned on the aircraft Bill of Material (Non-BOM) or orders that exceed the BOM unit per assembly quantity.

1.1.1.8. Keeping a file of all Planner approved Non-BOM orders. Any Non-BOM order must have planner approval documentation 100% of the time. There is a 100% inspection requirement. (Inspection will be by Planner Chief and negative issues reported to Contracting Officer Representative) (COR.)

1.1.1.9. Initiating mission incapable (MICAP) upgrade actions to the CSS when requested by production for parts orders that will not meet aircraft gate need time frames.

1.1.1.10. Performing Job Order Number (JON) changes on Cannibalization (CANN)/Rob backorders.

1.1.1.11. Processing maintenance turn-ins and tracking Due-In from Maintenance (DIFM) parts orders.

1.1.2. Research and Supportability

1.1.2.1. Performing research on parts requests to ensure the correct National Stock

1.1.2.2. Number (NSN) is ordered using FedLog, D043A (Master Item Identification

Control System), Department of Defense Electronic Mail (DoD EMALL) and/or other logistics systems as required.

1.1.2.3. Ensuring paperwork is accurate as determined by the on-site COR.

1.1.2.4. Performing supportability checks to determine availability of parts by checking all possible sources of supply that can include DLA wholesale, shop service center prepositioned stocks, pre-assembled kits, pseudo storage stocks, and bench stock.

1.1.2.5. Attending Government provided training on how to conduct proper parts research using D043A and order parts using the Material Processing Systems (MPS) and/or Automated Bill of Material (ABOM)/Navair Industrial Material Management System (NIMMS), (LDMS) Lean Depot Management System, (MRO) Maintenance Repair Overhaul.

1.1.2.6. Utilizing locally developed web-based tools, Role Oriented Consolidated Information System (ROCIT) and Center of Parts Activity (COPA) to assess parts supportability actions.

1.1.2.7. If required, supporting the Maintenance Requirements Supportability Process (MRSP) tactical teams to assess parts supportability requirements to ensure parts are available at the right time and place to support Aircraft production flows.

1.1.2.8. Assisting in proper maintenance of records generated IAW Air Force Records Management and Information Governance requirements in AFI 33-322 and local policy as required.

1.1.3. Turn-in of Material.

1.1.3.1. Preparing and turning in excess material to DLA Supply as required. Normally, the mechanic or another individual will return excess material to the material coordinators for turn-in.

1.1.3.2. Preparing paperwork and processing transactions in ABOM/NIMMS or MRO.

1.2. MATERIAL SUBJECT MATTER EXPERT (SME) (SECRET CLEARANCE, Subject Matter Expert, GS-0343-13 Step 6 Equivalent, must possess 6 years of SME experience.)

Situational Telework must be authorized by the Contracting Officer who will in turn coordinate with Functional Services Manager and Contractor.

1.2.1. The contractor shall provide the WR-ALC/OB senior leadership team with a Material Subject Matter Expert for strategic planning and performance management across the WR- ALC and AFSC organizations to meet the strategic goals of the Warner Robins Air Logistics Complex (WR-ALC).

1.2.2. The contractor shall provide the full range of functional and subject management expertise described in the following paragraphs of the PWS. This expertise shall be provided for strategic planning and performance management across the WR-ALC and AFSC organizations, logistics and operations support, functional subject matter expertise, process standardization and improvement, operational support services as requested by the Air Force and WR-ALC/OB. Additionally, the contractor may be required to serve in a capacity as a contractor Wing level material system analyst as duties arise.

1.2.3. The work to be performed will be accomplished at WR-ALC/OB in support of Robins AFB operations and other Air Force functions when required. Daily tasking may range from simple to highly complex efforts requiring contractor expertise that will correlate to the complexity of the requirements. Task performance requirements and standards associated to each assigned duty outlined in the Performance Work Statement will be agreed upon prior to delegation of any work assignments by the government.

1.2.4. The contractor shall provide support for the WR-ALC/OB in the areas of supply chain management planning and analysis in support of implementation and sustainment of strategic logistics business transformation efforts.

1.2.5. Utilizing the tenets and relevant tools of the Art of the Possible to execute duties, the contractor shall conduct day-to-day tasks, and integrate with other agencies. The contractor shall be able to explain how Art of the Possible principles and Leadership Model tenets are used in actions, activities, and duties.

1.2.6. The contractor shall take ownership of assigned workload; develop and implement plans to achieve directed tasks; communicate status orally and in written form; identify risks and issues and elevate to program and government leadership as necessary, and execute with little oversight.

1.2.7. The contractor shall apply experience in maintenance material processes and evaluating processes relating to logistical initiatives affecting the Wing. This includes ensuring compliance in maintenance material processes, developing and assisting in the management and process for new initiative concepts that involve automated maintenance material systems, and responsible for developing process improvement with problem resolution.

1.2.8. The contractor shall represent WR-ALC/OB locally and independently while interacting with high level Center, Complex, and Group senior leaders on strategic goals and objectives, performance measurement issues and status as well as process standardization issues.

Specifically, the contract shall perform the following tasks:

1.2.8.1. Interact with AFSC leaders to ensure AFSC Strategic Goals and Objectives are understood and being attained. Gain local ALC/CC, SCMWG, DLA and functional insight to better understand resource decision making and to improve Complex-Level effectiveness and efficiency.

1.2.8.2. Attend as needed 448 SCMW and Complex execution- level performance management meetings and prep sessions.

1.2.8.3. Facilitate Complex/Group level decisions, viewpoints and action items related to performance management, ensuring enterprise perspective is shared at all locations.

1.2.8.4. The contractor shall support the integration of strategic planning and performance management efforts at Robins AFB.

1.2.8.5. Establish, develop, and maintain effective working relationships with coordinating organizations.

1.2.8.6. Provide daily updates to WR-ALC/OB supervisor on Complex/Group level decisions, viewpoints and action items related to performance management.

1.2.8.7. Maintain action item status on all performance measurement related issues.

1.2.8.8. Participate in working level performance management working sessions.

1.2.8.9. Act as interface to local organizations and higher headquarters to support them in producing metrics analysis on schedule.

1.2.8.10. Evaluate supply chain performance measures and develop solutions for problems.

1.2.8.11. Maintain situational awareness of all LGS Road to Goals (RtG) and assist LGS

RtG OPRs as required.

1.2.8.12. The contractor shall prepare and deliver written correspondence and oral presentations on complex topics, issues, and projects to secure program support, resolve issues, ensure enterprise perspective and provide status to senior leaders. Additionally, the contractor shall develop and prepare a variety of correspondence and other packages, briefings, charts, and background papers.

1.2.8.13. Upon request, the contractor shall support WR-ALC/OB in process standardization activities and performing supply chain problem solving analysis. This includes participation in special projects and initiatives; receiving, reviewing, coordinating and responding to SOCCERs, taskers, and ad-hoc requests in a timely manner.

1.2.8.14. Identify opportunities to improve “tailored” Depot Maintenance, SCM, ABW, other business areas through integration.

1.2.8.15. Identify areas where WR-ALC/AFSC Organizations do not meet Art of the Possible principles (e.g. Standard Metrics, Transparency, Accountability, Credibility, and Leadership model tenets

1.2.8.16. The contractor shall support various committees and groups to analyze problems, new procedures, regulations, system applications and similar projects related to the activities of the Complex.

1.2.8.17. The contractor shall develop various plans and operating instructions (OIs) to ensure comprehensive maintenance material support throughout the Complex.

1.2.8.18. The contractor shall serve as a technical advisor to the Maintenance Complex Commander, Financial Director and others in direct supervision to adopt assigned material systems and processes.

1.2.8.19. The contractor shall plan, organize, facilitate and oversee the activities for Process Improvement initiatives in the Maintenance Complex on material support issues.

1.2.8.20. The contractor shall work to achieve and support quality improvement in all products and services.

1.3. SCHEDULERS. (SECRET CLEARANCE, Schedulers, GS-1152-11, Step 4 Equivalent, must possess 3 years of Scheduler experience.) Telework not authorized. The contractor shall provide support to develop plans, perform reviews, and prepare inputs for Depot Maintenance programs as the source of repair and in support of organic workload. The contractor employees shall perform these duties as required by AFSCMAN 21-102 and includes the following:

1.3.1. Review, validate, and process workload induction documents and ensure adequate funding is available to cover requirements for adjustments.

1.3.2. Verify unit repair costs and requirement inputs are correct in the maintenance legacy systems.

1.3.3. Integrate unprogrammed scheduling requirements into existing production schedules without detrimental impact to previously scheduled workloads.

1.3.4. Assisting in proper maintenance of records generated IAW Air Force Records Management and Information Governance requirements in AFI 33-322 and local policy as required.

1.3.5. Logistics Supply Chain Support Tasks

1.3.5.1. Participate in supporting new maintenance and supply chain processes like

Logistics Requirements Determination Process (LRDP), Integrated Planning and Execution Sustainment Process, Depot Supply Chain Management Automation Tool (DSCM AT), and Maintenance Requirements Supportability Process (MRSP) Supportability Reviews. Review correspondence, develop presentation briefings and studies to ascertain potential impacts to WRALC efforts on maintenance and supply support as well as draft and coordinate correspondence and briefings in support of WRALC senior management. Evaluates Aircraft Programmed Depot Maintenance (PDM) production activities to identify targets of opportunity, and recommend MRSP improvements to achieve greatest outcome for increasing throughput and reducing costs.

1.3.5.2. Perform maintenance and supply data collection, perform root cause analysis, create mitigation plans, perform A/C PDM schedule analysis to include linking parts to the schedule/Gates, measuring planning & ordering accuracy, measure front-end supportability requirements planned during strategic & operational MRSP reviews against actual Tactical requirements ordered, and measure point of use kitting effectiveness & utilization.

1.3.5.3. Assist Maintenance Material Integrator in developing, measuring, and supporting Aircraft squadrons with List of Material, point of use task kitting, single item due date performance and Facilitate Other Maintenance program. Participate/engage in Lean events, Air Force Smart Ops 21 A3 events and Rapid Improvement Events for Maintenance Production and Supply Chain issues and provide SME support where needed.

1.3.5.4. Contractor will assess material planning and production support training effectiveness, provide SME support for hands-on training, track performance training metrics and identify shortfalls that require additional training on a case-by-case basis.

1.3.6. Research and Analysis - The Contractor shall be responsible for:

1.3.6.1. Conducting analysis of Depot Maintenance and Supply Chain support issues associated with business processes administered by AFSC, Air Force Material Command (AFMC), 638Supply Chain Management Wing (SCMW), WR-ALC, DLA-Aviation, DLA Richmond, & DLA-DDC.

1.3.6.2. Performing analysis, assessments or studies to support WR-ALC senior leadership strategic goals. Analysis may address, but is not limited to, such areas as Planning, Scheduling, Cost Management, Maintenance Requirements Supportability Processes, and Continuous Process Improvement (CPI).

1.3.6.3. Conducting assessments and analysis of current depot maintenance organizational states, performs gap analysis of current and desired states, and provide conclusions and recommendations supporting management objectives.

1.3.6.4. In coordination with process owner, developing transition plans and providing assistance towards implementing a disciplined, comprehensive, and flexible program and project management processes, including monitoring of project metrics, coordinating, and reporting based on Government-approved cost, schedule, performance, and risk baselines.

1.3.6.5. Ensuring 100% of the time that analysis and chart development are completed 5 workdays prior to a scheduled briefing as long as data is available.

1.4. PLANNERS/ENGINEERING TECHNICIANS. (SECRET CLEARANCE, Planners, GS- 0895- 11, Step 4 Equivalent, Aircraft/ Exchangeable Planners must possess 3 years of Planner experience.) Telework not authorized. The contractor shall provide support to perform research, develop plans and initiate job acceptance documents for production planning, manufacture/modification planning and methods improvement. The contractor employees shall perform these duties as required by AFSCMAN 21-102 and includes the following:

1.4.1. Perform preliminary investigation and analysis of total work requirements through coordination with government production personnel and supportability functions.

1.4.2. Identify and obtain all necessary information regarding special tools, support equipment, technical data, blueprints, etc., needed to support the production process. This includes handling of STINFO.

1.4.3. Arrange workload in proper sequence of completion to assure overall efficiency and effectiveness of production operations considering shop layouts, workflow sequence, manpower (skills and quantities) and material requirements.

1.4.4. Develop workload planning packages, establish labor standards, equipment, facility standards and develops and maintains Bill of Materials and Work Control Documents.

1.4.5. Assisting in proper maintenance of records generated IAW Air Force Records Management and Information Governance requirements in AFI 33-322 and local policy as required.

1.5. SUPERVISORS. (SECRET CLEARANCE, Supervisors, GS-1150-13 Step 4 Equivalent, must possess 3 years of Supervisor experience.) Situational Telework must be authorized by the Contracting Officer who will in turn coordinate with Functional Services Manager and Contractor.

1.5.1. Shall receive and delegate daily/weekly work assignments, conduct PACS certification/recertification, track/schedule employee vacation time to include workload shifts, assist with Quality Deficiency Report (QDR) investigations, assist employees with access/input to systems (e.g. ATACS, DMAPS, etc.), ensure safety and security compliance (i.e. WR- ALC/OBW food and drink policy, active shooter, fire/weather alerts, participation in VPP, etc.) and manage/facilitate monthly safety briefings. The Supervisor is the Contractor liaison for Government on-site training, and will also provide assistance with accident/OSHA reporting. The Supervisor will also manage the Monthly Status Report (MSR) process.

Supervisor shall provide acknowledgement of response to government point of contact within one business day of request. No more than one late response per quarter.

1.6. BASIC SERVICES

1.6.1. Key Personnel Requirement - Contractor will provide Senior Logistician personnel who meet or exceeds the minimum requirements below:

1.6.1.1. The key personnel will have expertise in the Programmed Depot Maintenance (PDM) field using and analyzing data from the following systems: Programmed Depot Maintenance Scheduling Systems (PDMSS)/G097,

1.6.1.2. CONCERTO, D035K, Depot Maintenance Accounting and Production System (DMAPS), G005M/Bill of Material, Material Processing System (MPS), G004L (Job Order Production Management System), COGNOS, Defense Logistics Agency (DLA) Center of Parts Activity (COPA), DLA EMALL, LIMS-EV, and Role Oriented

Consolidation Information Tool (ROCIT). The key personnel will also provide support for the Depot Supply Chain Manager (DSCM), and the role of Supply Chain Management Group (SCMG), Air Force Sustainment Center (AFSC), Air Force Material Command (AFMC), Logistics Requirements Determination Process (LRDP) and Maintenance Requirements Supportability Process (MRSP) Teams, WR-ALC/Depot Supply Chain Manager (DSCM) and the Supply Chain role of DLA, Life Cycle Management Center (LCMC), and 638 Supply Chain Management Group (SCMG).

1.6.1.3. The key personnel will be SME in the Schedular, Material Planner and Production Support Technician (PST) roles and supporting systems to include creating SQL queries to pull data from local data marts and creating PIVOT tables in Microsoft Excel to display data.

1.6.1.4. The key personnel will be SME to provide support in process improvement processes to include process mapping and flow charts, developing performance metrics and measure effectiveness and managing schedules and projects.

1.7. CONTRACTOR ENGAGEMENT WITH INDUSTRY AND NON-DISCLOSURE

AGREEMENTS (NDAS).

1.7.1. The contractor employees may be required to assist in market research and attending industry days or other meetings with other potential contractors; however, the following must be considered:

1.7.1.1. Support contractors should not ordinarily attend - only if absolutely necessary.

1.7.1.2. Support contractors must be identified at the beginning of the event by name and business entity as well as remain identifiable throughout the event (aka name tag/badge/etc.).

1.7.1.3. Support contractors cannot be the action officer, point of contact, or otherwise act or appear to act in an inherently Governmental function (aka a decision maker or program manager).

1.7.1.4. Discussions shall only involve publicly available information.

1.7.1.5. Support contractors shall already have a signed NDA if they are working an ongoing source selection.

1.7.1.6. Support contractors shall not sign industry provided NDAs.

1.8. CONTRACTOR HANDLING OF SCIENTIFIC AND TECHNICAL INFORMATION

(STINFO).

1.8.1. STINFO is recorded information related to experimental, developmental, or engineering works that can be used to define an engineering or manufacturing process, or to design, procure, support, maintain, operate, repair, or overhaul material.

1.8.2. The contractor is responsible for properly identifying and handling STINFO. This includes recognizing STINFO, recognizing what a Distribution Statement is and know how to use it, disseminating STINFO to the widest appropriate audience while protecting it from falling into the wrong hands, destroying STINFO properly, and involving the proper people when handling STINFO.

1.8.3. Contractors working as schedulers may be heavily involved with handling STINFO during procurement processes (such as Requests for Quotes (RFQs). The contactor scheduler employees shall complete CHPOPS0002000BR - AFSC Annual STINFO Awareness Training available at https://tss.cce.af.mil/tssportal_wr/ https://tss.cce.af.mil/tssportal_wr/

1.8.4. The contractor shall obtain written approval of the appropriate government point of contact prior to release of STINFO data. No unauthorized release of STINFO data will be permitted.

1.9. CUSTOMER COMPLAINTS: No more than 2 customer complaints per month related to basic services for performing functions outlined in this PWS and all other pertinent regulations, rules, and instructions. Customer Complaints will be submitted to the government Contracting Officer Representative (COR) from any of the production supervisors who have contractors working within their area of responsibility. The COR will review the Customer Complaint to determine if it is valid. If it is a valid complaint, the COR will submit a Performance Assessment Report to the contractor for corrective action.

1.10. PLACE OF PERFORMANCE: The place of performance for this contract shall be at

Warner Robins Air Logistics Complex, Robins AFB, GA, 31098.

1.11. MONTHLY ACTIVITY REPORT: The Contractor shall provide a monthly activity report no later than 10 business days of the following month. The report shall be submitted electronically via PDF and Excel document. The report shall include the position description, employee name, weekly sum of hours worked for the corresponding position, and any issues, concerns, or programmatic changes. Report should also list current assignment (squadron) of all personnel by name as well as any unfilled positions with explanation as to why it is currently unfilled, and when the position is expected to be filled. See attached example for submission.

(CDRL A/B/C/D/E001, Status Report, DI- MGMT-80368A/T)

1.12. EMPLOYMENT: Prior to performance under the positions specified in throughout this

PWS, the contractor shall provide an employee qualification package for government review and approval. The qualification package shall contain the employee’s resume. The resume must clearly show the employee’s meets the required experience for each labor category. A resume from the same employee cannot be used for two or more labor categories. If the resume is not from a current employee of the contractor, a letter from the potential employee stating their willingness to work for the contractor is required. For the entire duration of this contract, every employee considered for one of the above positions shall submit a qualification package for the position and must be approved by the Contracting Officer prior to performance.

1.13. TRAVEL: Travel shall be IAW the Joint Travel Regulation (JTR) and shall require approval in writing by the CO, COR and PM fourteen days prior to start of travel or incurring any travel related expenses. Travel shall be firm fixed price. The Contractor is responsible for making all necessary travel arrangements. The Contractor shall propose all estimated travel costs for each occurrence.

1.13.1. The Contractor is responsible for making all necessary travel arrangements. All travel requires CO notification, approval, and authorization prior to departure (which requires a realistic Not to Exceed (NTE) estimate of the travel at the period in which they will be traveling. Estimates will be treated as firm fixed price (FFP) quotes and will be negotiated and approved at the FFP amount for each instance. All travel will be negotiated at each instance.

The Contractor shall obtain written approval to travel from the CO (cc COR and PM) at least ten (14) business days in advance before traveling. Request for approval shall include the following:

Date and Location of Travel Event (Purpose of Travel) Number of Travelers Name and Title (Labor Category) of Travelers Goals and Desired Outcomes of Trip Total Estimated Cost of Trip Anticipated Itinerary with Associated Estimated Costs (i.e., airfare, hotel, rental car, etc.)

1.13.2. Contractor travel policies and procedures must be best business practices IAW FAR 31.

205-46, Travel Costs. Contractor must use the DoD Joint Travel Regulation (JTR) as a guide regarding air fares, per diem, allowances, and reimbursement of travel expenses. First class air travel is not authorized. The Government reserves the right to disallow unreasonable travel costs. Travel must be billed as a separate line item on all invoices. The Contractor shall submit receipt receipts for travel expenses to the PM and COR IAW Federal Travel Regulation (FTR) 301-11.25.

1.13.3. As part of the monthly status report, upon completion of any travel, the Contractor shall submit a trip report describing the actual activities, accomplishments, and any relevant information learned on the trip.

1.14. OVERTIME: Allowed as required, 20 additional hours per month per employee WITH a justification submitted to and approved by the Government POC that is directly responsible for the contractor personnel.

2.0 SERVICES SUMMARY (SS).

Performance Objectives PWS Para. Performance Threshold

Any Non-BOM order must have planner approval documentation 100% of the time.

1.1.1.8

No more than two validated customer complaints.

Perform Basic Services

1.6

No more than two validated customer complaints.

Monthly Activity Report

1.11

No more than two late submittals annually.

2.1. GOVERNMENT SURVEILLANCE/INSPECTION. In accordance with FAR clause 52.246- 4, the Government has the right to inspect and test all services called for by the contract, to the extent practicable at all times and places during the term of the contract. The Government will perform inspections and tests in a manner that will not unduly delay the work. This will not relieve the Contractor of responsibility for providing adequate quality control measures or from any contract requirement. The Government will ensure Contractor performance is effectively monitored and documented.

2.1.1. The Government Contract Surveillance Management Office (CSMO) shall monthly evaluate the Contractor’s performance by appointing a Primary and Alternate Contracting Officer Representative (COR) for the contract. The Government has the option to request a meeting with the Contractor at any time to discuss Contractor performance. The Contractor shall comply with all Government inspection efforts.

2.1.2. The Contractor shall ensure each position is staffed no less than 90% of the time each month. If an employee is out for any period where this percentage is not achieved, the Contractor shall provide a backfill to ensure the minimum percentage is achieved. The Contractor shall ensure that any break in service is back-filled by qualified/equivalent personnel.

2.1.3. The Contractor shall deliver a monthly status report in electronic format by electronic mail to the Government Representative and COR. The report shall be delivered no later than the 15th business day of each month. The report shall include a cover letter with at least contract number and reporting period. The report shall include work summary, issues/concerns/updates, meeting information, financial status, safety, forecast for events/projects/training/leave, awards/recognition and action items. Report should also list current assignment (squadron) of all personnel by name as well as any unfilled positions with explanation as to why it is currently unfilled, and when the position is expected to be filled.

Only filled positions shall be invoiced. (CDRL A/B/C/D/E002, Status Report, DI- MGMT- 80368A/T)

3.0 GOVERNMENT FURNISHED PROPERTY: None

4.0 GENERAL INFORMATION

4.1. Government Representatives. The following individuals will serve as Government Representatives for Warner Robins Air Logistics Complex.

Provide Continuous Service 2.1.2 Contractor shall provide continuous staffed positions, 90% of the time per position.

Vacancies 4.5

Contractor shall fill vacancies within 10 business days of employee vacating position.

Primary Government Representative Alternate Government Representative Name: Jeremy Johannes Name: Jonathan Lenz Unit: WR-ALC/OBWC Unit: WR-ALC/OBWC Phone: 478-222-3510 Phone: 478-327-4934 Email: jeremy.johannes@us.af.mil Email: jonathan.lenz.3@us.af.mil

4.2. Contractor Program Manager: The Contractor shall provide a Program Manager who shall be the single point of contact between the Contractor and the Government. The name and phone number of the Contractor’s Program Manager shall be provided in writing to the Contracting Officer, Government Representatives, and COR no later than five (5) calendar days after contract award date.

4.3. Place of Performance and Hours of Work. On-site contract services shall be performed at the Warner Robins Air Logistic Complex. The work will take place in buildings, but not limited to 47, 81, 82, 83, 110, 120, 125, 140, 155, 210, 300, 309, 364, 20031, 125 trailer and AMFF at Robins Air Force Base, GA and is subject to change per Government direction. The Contractor’s work hours (shifts) shall normally be an 8 hour shift, Monday through Friday. The Government may adjust the Contractor’s work hours based on workload requirements, with the flexibility to start work earlier, work odd shifts, and/or work weekends. The Government will provide the Contractor the required work hours (schedule) for contractor personnel, and will provide a 48- hour notice prior to changing any work hours.

4.3.1. Additional hours outside of normal shift. The Government may require support for any labor category outside the regularly scheduled shift. These hours are not to be counted toward 90% minimum performance threshold as established in para. 2.1.2. These hours shall not be included in the normal Hourly rate for each labor category and shall be billed separately. For planning purposes only, the government estimates an additional 20 hours outside of the normal shift may be required per employee per month.

4.3.2. Contractor shall not work when government is not on site working in the same location as contractor.

4.4. Recognized Holidays. Recognized Holidays. Unless otherwise required by the Government, the Contractor shall not have access to Government facilities to work or telework on all federal holidays or during facility closings as authorized by the Government. If the holiday falls on Saturday, it is observed on Friday. If the holiday falls on a Sunday, it is observed on Monday.

4.5. Vacancies. Contractor shall fill vacancies within 10 business days of employee vacating position. Provide the report electronically as required. Prior to beginning work, contractor must ensure that employees have met the Secret security clearance. No additional days will be given to obtain the clearances. Only filled positions shall be invoiced. (CDRL A/B/C/D/E003, Status Report, DI- MGMT-80368A/T)

4.6. Security Requirements.

4.6.1. Government Security Regulations. The Contractor shall ensure personnel, information, system, facility, and international security requirements are met in accordance with 32 CFR Part 117, National Industrial Security Program Operating Manual (NISPOM), Air Force Instruction (AFI) 31-101, Integrated Defense.

4.6.2. Contractor Security Clearance. This requirement does require a Secret security clearance. The Contractor shall ensure Contractor personnel have a valid security clearance appropriate to the access required for proper accomplishment of contract/order requirements.

Contractor personnel shall not be authorized access to classified and/or sensitive, but unclassified, information and/or materials or be permitted to work on classified and/or sensitive, but unclassified, projects and/or programs without a proper security clearance and a need-to-know. Contractor personnel whose clearances have been suspended or revoked shall immediately be denied access to classified and/or sensitive, but unclassified, information.

4.6.3. Communications Security (COMSEC). The Contractor shall use only secure communications methods and/or equipment to transmit or otherwise transfer classified and/or sensitive, but unclassified, information in accordance with 2 CFR Part 117, National Industrial Security Program Operating Manual (NISPOM).

4.6.4. Access to Government Systems/Issuance of Common Access Cards (CAC). The

Contractor shall ensure a CAC is obtained by all contractor/subcontractor personnel who require access to DoD computer networks/systems, for DoD facility entry control and/or for physical access to facilities and buildings to perform tasks under the contract/order. The Contractor shall provide a list of contractor/subcontractor personnel who require a CAC to the PCO. The Government will provide the Contractor instruction on how to complete Trusted Associate Sponsorship System (TASS) application and notify the Contractor of approval/disapproval of contractor/subcontractor personnel application.

Contractor/subcontractor personnel shall obtain the CAC from the local Real Time Automated Personnel Identification Documentation System (RAPIDS) issuing facility [usually the Military Personnel Flight (MPF)].

4.6.4.1. The Contractor shall immediately report a lost or stolen CAC as directed by local

Government policy. The Contractor shall notify the PCO of any change to the list of contractor/subcontractor personnel who require a CAC and provide an updated list within five business days. The Contractor shall return a CAC within five business days once contractor/subcontractor personnel no longer require computer network/system access and/or facility access. The Contractor shall return an expired CAC within five business days after the expiration date. The Contractor shall return any and all CACs within five business days after completion/termination of the contract as directed by local Government policy.

4.6.5. Network Access. Contractor employees requiring network access shall maintain completed and current network user training as required for compliance with all applicable initial and annual network-related access and security training. Contractor employees requiring a Government provided email account shall be subject to the same restrictions and conditions imposed upon Government employees. The Contractor shall ensure Contractor personnel who require access to an unclassified or classified Government Automated Information System

(AIS) have the appropriate background check or security investigation. Upon completion or termination of the contract, order, or termination of Contractor personnel, the system account(s) will be closed.

4.6.6. Operations Security (OPSEC). The purpose of OPSEC is to reduce the vulnerability of

USAF missions to adversary collection and exploitation of critical information. The Contractor shall comply with DoDD 5205.02E “DoD Operations Security”, DoD Manual 5205.02-M and AFI 10-701 “Operations Security” to protect United States (U.S. Government interest. The Contractor shall ensure compliance with OPSEC requirements including procedures to protect classified and/or sensitive, but unclassified, Government projects and/or programs. The Contractor shall ensure Contractor personnel who perform work at Robins AFB or another Government facility comply with the OPSEC procedures of the facility.

4.6.7. Security Incident or Violation. The Contractor shall immediately notify the

Government Security Office of any potential or actual security incidents or violations including potential or actual unauthorized disclosure or compromise of classified and/or sensitive, but unclassified, information.

4.6.8. Supply Chain Risk Management. The Contractor shall implement risk management procedures to ensure that system, equipment, components, software, maintenance equipment, and supplies do not incorporate counterfeit parts, malicious code, or other elements that would allow adversaries to gain access to data and critical program information and disrupt operations. Contractor risk management procedures shall comply with:

4.6.8.1. Air Force Pamphlet (AFPAM) 63-113, Program Protection Planning for Life Cycle Management,

4.6.8.2. SAE Aerospace Standard AS5553C, Counterfeit Electrical, Electronic, and Electromechanical (EEE) Parts; Avoidance, Detection, Mitigation and Disposition,

4.6.8.3. National Institute of Standards and Technology (NIST) Special Publication 800- 53 Rev 5, Security and Privacy Controls for Information Systems and Organizations.

4.6.9. Contractor Vehicle Entry. The Contractor shall contact the Robins Air Force Base

Visitor's Center to and comply with local procedures for obtaining credentials and vehicle entry. Information may be obtained by calling the following phone number: Commercial 478- 222- 1972.

4.6.10. Contractor Identification. Contractor personnel shall wear visible identification designating them as contractors at all times while on Robins Air Force Base.

4.7. Quality Management System (QMS) The Contractor shall ensure the quality of services through a quality and/or inspection system. Within 10 days of contract award, the Contractor shall electronically submit a Quality Control Plan (QCP) to the Government Representatives addressing detection of quality program problems and defects, identification of root causes for quality related problems/defects, correction of root causes related to detected problems/defects, and follow-up to ensure quality related problems/defects do not recur. The plan shall include the schedule of quality assurance/control inspections planned by the Contractor. (CDRL A004, Quality Program Plan, DI- QCIC-81722/T)

4.8. Agency Affirmative Procurement Programs. In accordance with FAR 23.404(b)(1), 100% of purchases of Environmental Protection Agency (EPA)-designated products included in the Comprehensive Procurement Guidelines (CPG) list [https://www.epa.gov/smm/comprehensive-procurement-guideline-cpg-program] and/or United States Department of Agriculture (USDA)-designated products included in the bio based product listings [http://www.biopreferred.gov] shall, at a minimum, meet the EPA or USDA standards for recovered materials or bio based content, respectively, unless an item cannot be acquired competitively within a realistic timeframe, meet appropriate performance standards, and/or be acquired at a reasonable price.

4.8.1. In accordance with FAR 23.404(a)(3)(iii), the Contractor shall provide estimates and verification of recovered material for EPA-designated CPG products and certification for both EPA-designated CPG products and USDA-designated bio based products. In accordance with the Robins Air Force Base, Georgia / Affirmative Procurement Program (formerly Green Procurement Program (GPP)) Plan, the Contractor shall provide estimates and certifications to the Government for completion of the applicable attachment(s) to be included in the Purchase Request (PR) package.

4.9. Other Government Furnished Equipment And Services.

4.9.1. Base Support: The Government shall furnish property incidental to the place of performance (Ex: cubicle space, desk, chair, desktop computer, access to copier, fax and a networked printer. In addition, the Government shall provide telephone service consisting of Class 3 and Class 1, to include the Defense Switched Network (DSN). The contractor shall ensure use of all government provided equipment/facilities is limited to performance of contract related official Government business.

4.9.2. Upon completion or termination of the contract or expiration of employee identification passes, the prime contractor shall ensure that all GFE to include base ID passes, desktop computer, laptop computers, peripherals, and other software/hardware is returned to the COR and each individual is processed through the directed Out-processing checklist.

4.10. ISO 50001 – Energy Management System. Due to the WR-ALC being ISO 500001 certified, all contractors are subject to the Energy Management System (EnMS) requirements and shall abide by certification guidelines whenever applicable.

4.10.1. EnMS Training. All contractor personnel working on Robins AFB who perform activities on the installation are required to complete Air Force provided initial EnMS Training. It is the responsibility of the Prime Contractor to ensure that all sub-contractors, vendors, and employees complete this training prior to beginning work on Robins AFB.

4.10.1.1. EnMS training is provided by the Energy Assurance Office. The Contractor shall request the training by sending an email to 402MXSG.MXDEA.EnergyAssurance@us.af.mil.

4.10.1.2. Notification of training completion shall be sent to the Energy Assurance Office mailto:402MXSG.MXDEA.EnergyAssurance@us.af.mil

(402MXSG.MXDEA.EnergyAssurance@us.af.mil) and the CSMO POC to be maintained for tracking purposes. Failure to provide documentation of EnMS Training prior to beginning work may result in termination of the contract.

4.11. Environmental Management System (EMS). Environmental Management Systems (EMS)

Awareness Training: All contractor personnel working on Robins AFB who perform activities on the installation are required to complete Air Force-provided initial EMS Awareness Training.

It is the responsibility of the Prime Contractor to ensure that all sub-contractors, vendors, and employees complete this training prior to beginning work on Robins AFB. Notification of training completion shall be sent to the Robins AFB Contracting Officer (CO) to be maintained in the contract file for tracking purposes. Failure to provide documentation of EMS Training may result in termination of the contract.

4.11.1. EMS training is provided by Environmental Management. Request for Robins EMS Awareness training through email at 78ceg.cev.FrontOfc@us.af.mil. Contractors have two options to satisfy the mandatory EMS Awareness Training requirement. (Front Desk: 478- 926-8178.)

4.11.1.1. Contractors can register for an account through The Environmental Awareness

Course Hub (TEACH), the Air Force training database: https://usaf.learningbuilder.com/account/login/?ReturnUrl=%2f Search for Course ID: EMS110UHHZ00293 Directions:

1. Hover your mouse over the Courses and Transcripts tab.

2. Click on Transcripts

3. Click into the TEACH Course Completion Log by clicking the orange Continue or

Begin button.

4. When you are on the transcript, click on the blue “Search for Course” button.

5. When the pop up appears enter the course name or course number and press search.

6. Once you find the course you want to add, click on the +Select button to add the course to your transcript.

(Note: TEACH may not supported by Internet Explorer; recommend using Chrome.)

4.11.1.2. Option 2: Contractor requests a copy of the Robins EMS Awareness Training PowerPoint Presentation from Environmental Management. The request should be sent to the Environment Management Workflow Box at the following email address, 78ceg.cev.FrontOfc@us.af.mil. Once the presentation is received, the contractor is responsible for ensuring that all his/her employees view the training.

4.12. Contractor Safety Program. (See Appendix C, Part II, Para 7) The Contractor shall establish and maintain an acceptable safety program in accordance with their accepted Safety and Health Plan. The Air Force is part of the OSHA Voluntary Protection Program (VPP). All shall familiarize themselves with the requirements of VPP. Information on the VPP can be accessed at http://www.osha.gov/dcsp/vpp/index.html. Additionally, the Contractor is responsible for the safety and health of all subcontractor employees. No more than two Class C mishaps per contract year and Zero Class A or B mishaps will be tolerated. All changes to the plan must also be submitted in writing and approved by the Government.

4.12.1. Safety and Health Plan: Within 10 calendar days after contract award, the contractor shall email a copy of their company Safety Plan that is required to ensure compliance with the Occupational Safety and Health Act (OSHA) (Public Law 91-596) to 402mxw.se.wf@us.af.mil. The Safety Plan will be provided to the Safety Office for review.

The Safety Office will provide acceptance or non-acceptance within 5 working days of receipt to the government point-of- contact who will notify the CO. (CDRL A005, Contractor's Safety Plan, DI-SAFT-82080/T NOT 1).

4.12.2. The Contractor Safety Plan shall address in detail the items listed in the Contract Appendix C, Part II through Part IV as applicable. For task specific procedures identified in the Contract Appendix C, the contractor’s internal procedures for those tasks must be identifiable within the submitted Safety Plan or shall be provided in an amendment or addendum to the company’s Safety Plan. If task specific procedures identified in the Contract Appendix C, are not submitted with the contractor’s Safety Plan, the submitted Safety Plan will be returned as NOT ACCEPTED. The contractor will have 5 working days to resubmit the Safety Plan, amendment or addendum to address or correct issues identified for non-acceptance. The Safety Office will provide acceptance or non-acceptance of the resubmission within 5 workings days of receipt to the government POC who will notify the CO.

4.13. Mishap Notification. (See Appendix C, Part II, Para 5) The Contractor shall notify the Robins

AFB Safety Office telephonically at (478)-222-0043 during duty hours and (478)-926- 3567 after hours, within four (4) hour after initial notification of all mishaps or incidents for damage to DoD property (material plus labor) entrusted by this contract and employee injuries as a result of the contract operation. A follow-up (written or e-mail) of this mishap/incident notification shall be sent within three (3) calendar days to the Government Representative, the Procurement Contracting Officer (PCO) or the Administrative Contracting Officer (ACO) (with a copy to program manager), who will forward it to the Safety Office. The information that is not available at the time of the initial notification shall be provided within 20 calendar days after the mishap.

4.13.1. Mishap notification shall contain, as a minimum, the following information:

a. Contract, Contract Number, Name and Title of Person(s) Reporting

b. Date, Time and exact location of accident/incident

c. Brief Narrative of accident/incident (Events leading to accident/incident)

d. Cause of accident/incident, if known

e. Estimated cost of accident/incident (material and labor to repair/replace)

f. Impound Authority Name and Phone Number (as applicable)

g. Nomenclature of equipment and personnel involved in accident/incident

h. Corrective actions (taken or proposed)

i. Other pertinent information

(CDRL A/B/C/D/E006, Accident/Incident Report, DI-SAFT-81563 NOT 2)

4.14. Essential Services During Crisis. The Services Acquisition Lead (SAL) has determined, by placing in writing their decision, that this requirement is not Mission Essential (M-E) in accordance with DFARS 237.76, Continuation of Essential Contractor Services.

4.15. Contractor Manpower Reporting. (only if > $3M) The contractor shall report ALL contractor labor hours (including subcontractor labor hours) required for performance of services provided under this contract for the FY22 via a secure data collection site. The contractor is required to completely fill in all required data fields at https://sam.gov; System for Award Management (SAM).gov.

4.15.1. Reporting inputs will be for the labor executed during the period of performance for each Government fiscal year (FY), which runs 1 October through 30 September. While inputs may be reported any time during the FY, all data shall be reported no later than 31 October* of each calendar year. Contractors may direct questions to the SAM help desk. (*Reporting Period:

Contractors are required to input data by 31 October of each year).

4.15.2. Uses and Safeguarding of Information. Information from the secure web site is considered to be proprietary in nature when the contract number and contractor identity are associated with the direct labor hours and direct labor dollars. At no time will any data be released to the public with the contractor name and contract number associated with the data.

4.15.3. User Manuals. Data for Air Force service requirements must be input at the SAM link.

4.16. Foreign Nationals: must meet the requirements of AFMAN 16-1405, Air Force Personnel Security Program, prior to access.

4.17. Inspection Of Services/Inspection of Supply: In accordance with the Inspection of

Supply/Services clause(s) identified in the contract/order, the Government reserves the right to inspect Contractor performance.

4.18. Invoice/Payment and Receipt/Acceptance: In accordance with DFARS clause 252.232-

7003, Electronic submission of Payment Requests and Receiving Reports, the Contractor shall submit/process payment requests…