Make_Ready_Services_-_Solicitation_19KU2019R0001_-_AOPE_Approved.pdf

Make Ready and General

Repair Services –

Solicitation # 19KU2019R0001

MAKE READY & MINOR/GENERAL REPAIR SERVICES – SOLICITATION

19KU2019R0001

ZEYAD I. QISHAWI

U.S. EMBASSY KUWAIT – PROCUREMENT OFFICE | Bayan - Kuwait

Make Ready and General Repair Services – Solicitation # 19KU2019R0001

May 27, 2019

To: Prospective Offerors

Subject: Solicitation number 19KU2019R0001

Enclosed is a Request for Proposals (RFP) for make ready services (general maintenance and repair of residences). To submit a proposal:

follow the instructions in Section L of the solicitation, complete the required portions of the attached document, and submit your proposal to the address shown on the Standard Form 1442 that follows this letter.

The U.S. Government intends to award a contract to the responsible company submitting an acceptable offer at the lowest price. We intend to award a contract based on initial proposals, without holding discussions.

However, we may hold discussions with companies in the competitive range if there is a need to do so.

Direct any questions regarding this solicitation in writing NO later than June 13, 2019 by email to

KuwaitProcurement@state.gov .

Quote Submission:

1. By Email: Quotes, together with the signed amendment(s), if applicable, must be submitted electronically to: KuwaitProcurement@state.gov; or

2. Hard Copy: Quotes, together with the signed amendment(s), if applicable, must be submitted to

American Embassy Kuwait, front gate.

Proposals are due by June 27, 2019 @ 02:00 pm Kuwait local time.

Sincerely, Craig G. Coombs

Contracting Officer

Enclosure

As Stated.

mailto:KuwaitProcurement@state.gov mailto:KuwaitProcurement@state.gov

MODEL CONTRACT

SECTION A

SOLICITATION, OFFER,

AND AWARD

(Construction, Alteration, or Repair)

1. SOLICITATION NO.

19KU2019R0001

2. TYPE OF SOLICITATION

[ ] SEALED BID

NEGOTIATED

3. DATE ISSUED

May 27, 2019

PAGE 1 OF

PAGES

IMPORTANT - The “offer” section on the reverse must be fully completed by offeror.

4. CONTRACT NO.

5. REQUISITION/PURCHASE REQUEST NO.

6. PROJECT NO.

7. ISSUED BY CODE 8. ADDRESS OFFER TO

GENERAL SERVICES OFFICE

AMERICAN EMBASSY, KUWAIT

BAYAN BLK 14

MASJED AL AQSA ST.

American Embassy Kuwait

Procurement Office

Attn: Zeyad I Qishawi

9. FOR INFORMATION

CALL:

A. NAME

B. TELEPHONE NO (Include area code) (NO COLLECT CALLS)

SOLICITATION

NOTE: In sealed bid solicitations “offer” and “offeror” mean “bid” and “bidder.”

10. THE GOVERNMENT REQUIRES PERFORMANCE OF THE WORK DESCRIBED IN THESE DOCUMENTS (Title, identifying no., date):

Make ready – General repair services for scheduled and unscheduled services to U.S.

Embassy Kuwait housing units and various offices

Section A - SF-1442, Solicitation, Offer and Award

Section B - Supplies or Services and Prices/Costs

Section C - Description/Specs/Work Statement

Section D - Packaging and Marking

Section E - Inspection and Acceptance

Section F - Deliveries or Performance

Section G - Contract Administration Data

Section H - Special Contract Requirements

Section I - Contract Clauses

Section J - List of Attachments (Section K - Representations and Certifications

Section L - Instructions, Conditions and Notices to Offerors

Section M - Evaluation Factors for Award

11. The Contractor shall begin performance within 20 calendar days and complete it within “refer to B.4.4” calendar days after receiving award, notice to proceed. This performance period is mandatory, negotiable. (See B.4.4.)

12A. THE CONTRACTOR MUST FURNISH ANY REQUIRED PERFORMANCE AND PAYMENT

BONDS?

YES NO

12B. CALENDAR DAYS

13. ADDITIONAL SOLICITATION REQUIREMENTS:

A. Sealed offers in original and __1__ copy to perform the work required are due at the place specified in Item 8 by _1400__ (hour) local time, June 27, 2019. If this is a sealed bid solicitation, offers must be publicly opened at that time. Sealed envelopes containing offers shall be marked to show the offeror’s name and address, the solicitation number, and the date and time offers are due.

B. An offer guarantee is, is not required.

C. All offers are subject to the (1) work requirements, and (2) other provisions and clauses incorporated in the solicitation in full text or by reference.

D. Offers providing less than 90 calendar days for Government acceptance after the date offers are due will not be considered and will be rejected.

NSN 7540-01-155-3212 1442-101 STANDARD FORM 1442 (REV. 4-85)

Computer Generated Prescribed by GSA FAR (48 CFR) 53.236-1(e)

Computer Generated STANDARD FORM 1442

BACK (REV. 4-85)

OFFER (Must be fully completed by offeror)

14. NAME AND ADDRESS OF OFFEROR (Include ZIP Code)

15. TELEPHONE NO. (Include area code)

16. REMITTANCE ADDRESS (Include only if different than Item 14)

CODE FACILITY CODE

17. The offeror agrees to perform the work at the prices specified below in strict accordance with the terms of this solicitation, if this offer is accepted by the Government within _____ calendar days after the date offers are due. (Insert any number equal to or greater than the minimum requirement stated in Item 13D. Failure to insert any number means the offeror accepts the minimum in Item 13D.

AMOUNTS

18. The offeror agrees to furnish any required performance and payment bonds.

19. ACKNOWLEDGMENT OF AMENDMENTS

The offeror acknowledges receipt of amendments to the solicitation -- give number and date of each

AMENDMENT NO.

DATE

20A. NAME AND TITLE OF PERSON AUTHORIZED TO SIGN OFFER

(Type or print)

20B. SIGNATURE

20C. OFFER DATE

AWARD (To be completed by Government)

21. ITEMS ACCEPTED:

22. AMOUNT

23. ACCOUNTING AND APPROPRIATION DATA

24. SUBMIT INVOICES TO ADDRESS SHOWN IN

(4 copies unless otherwise specified)

ITEM

25. OTHER THAN FULL AND OPEN COMPETITION PURSUANT TO

10 U.S.C. 2304(c)( ) 41 U.S.C. 253(c)( )

26. ADMINISTERED BY CODE 27. PAYMENT WILL BE MADE BY

CONTRACTING OFFICER WILL COMPLETE ITEM 28 OR 29 AS APPLICABLE

28. NEGOTIATED AGREEMENT (Contractor is required to sign this document and return

____ copies to issuing office.) Contractor agrees to furnish and deliver all items or perform all work, requisitions identified on this form and any continuation sheets for the consideration slated in this contract. The rights and obligations of the parties to this contract shall be governed by (a) this contract award, (b) the solicitation, and (c) the clauses, representations, certifications, and specifications or incorporated by reference in or attached to this contract.

29. AWARD (Contractor is not required to sign this document.) Your offer on this solicitation is hereby accepted as to the items listed. This award consummates the contract, which consists of (a) the Government solicitation and your offer, and (b) this contract award. No further contractual document is necessary.

30A. NAME AND TITLE OF CONTRACTOR OR PERSON AUTHORIZED

TO SIGN (Type or print)

31A. NAME OF CONTRACTING OFFICER (Type or print)

30B. SIGNATURE

30C. DATE

31B. UNITED STATES OF AMERICA

BY

31C. AWARD DATE

SECTION B - SUPPLIES OR SERVICES AND PRICES/COSTS

B.1 SCOPE OF SERVICES

The Contractor shall provide personnel, supplies and equipment for all make-ready services (general maintenance and repair) for residences, Embassy compound and offices for American Embassy Kuwait as described in Sections B and C of this contract, and the exhibits in Section J.

B.2 TYPE OF CONTRACT

This is an indefinite-delivery, indefinite-quantity type contract for make-ready services. The make-ready services shall cover:

1. Pre-identified regularly/routine scheduled services to a minimum of 55 housing units within the State of Kuwait, for which the contractor will be paid a monthly fixed-price charges. The Government will issue a task order against the scheduled routine services on a quarterly, semiannually or annually basis; and

2. Unidentified unscheduled services required on as need basis for make ready services for other residences, offices at U.S. Embassy Kuwait for which the contractor will be paid fixed-price amount as per required services and issued task order(s)

The Contractor shall furnish services according to task orders issued by the Contracting

Officer. Oral task orders may be necessary for emergencies, however, they shall be issued in writing within three days after issuance of the oral instructions. The task orders shall specify the location and type of work requested (see Section B.4 and the example in

Section J, Exhibit 2 and Exhibit 9, Section J for Sample list of Scheduled, Unscheduled, Emergency, Urgent, and Routine maintenance Services)

The contract will be for a one-year period from the date of the contract award, with 4 (four) one-year options. For each effective year of the contract, the U.S.

Government guarantees the following minimum and maximum orders worth of services:

Minimum

KWD 36,000.000 (US$120,000.00)

Maximum

KWD 344,000.000 (US$1,140,000.00)

B.3 PRICES/COSTS

The prices will include all work, including furnishing all labor, materials, equipment and services, unless otherwise specified. The prices listed below shall include all labor, materials, direct and indirect costs, insurance (see FAR 52.228-5), overhead, and profit.

In addition, the Contractor shall provide workers’ compensation insurance in accordance with FAR 52.228-3 to employees assigned to this contract who are either United States citizens or direct hire. Total cost of DBA should be part of the Firm-Fixed-Price for Base and options periods.

B.3.1 VALUE ADDED TAX

The Government will not reimburse the Contractor for VAT under this contract. The

Contractor shall not include a line for VAT on Invoices as the U.S. Embassy has a tax exemption certificate with the host government.

B.3.2 CURRENCY

All prices shall be in Kuwaiti Dinars (KWD).

B.3.3 BASE YEAR PRICES (starting on the date stated in the Notice to Proceed and continuing for a period of 12 months)

B.3.3.1 Scheduled Make Ready & Maintenance Services

(a) In consideration of satisfactory performance, the contractor will be paid a fixed monthly price for services provided to a minimum of 55 housing units. The monthly fixed-price charges shall include all services listed in B.3.3.1.1 “Housing Make

Ready & Maintenance/Repair Services”, B.3.3.1.2 “Warehouse/Storage and Office Space

Management”; and B.3.3.1.3 “Unit turnover”. The Contractor shall provide personnel, supplies, tools and equipment for all scheduled services unless instructed otherwise in the contract. No additional sums will be payable on account of any escalation in the cost of materials, equipment or labor, or because of the contractor's failure to properly estimate or accurately predict the cost or difficulty of achieving the results required by the maintenance plan is. Nor will the contract price be adjusted on account of fluctuations in the currency exchange rate.

(b) Premium pay for services required to be provided on holidays is included only in the fixed prices for Scheduled Maintenance Services.

(c) Price

Minimum Housing

Units

Price per month

B.3.3.1.1 + B.3.3.1.2 +

B.3.3.1.3 =

Duration Total amount per year

X 12 months

B.3.3.1.1 Housing Make Ready & Maintenance/Repair Services:

For a minimum of 55 housing units, the contractor shall provide all regularly scheduled make ready, preventative maintenance and repairs 24 hours a day, 7 days a week. These services shall include but not limited to cleaning , repairing of all electrical/mechanical appliances, checking , repairing and/or replacing of all electrical light fixtures, checking, repairing and/or replacing of all plumbing leaks, checking and emergency repairing of HVAC, coordinate all services, repair and maintenance of

HVAC with the land lord, checking and repairing of all carpentry, masonry, welding, home audio-visual systems to include maintaining the American Forces Network

(AFN) signal in a working condition. The contractor shall perform annual roof top inspection, cleaning, and repair leak services before the rain season. In addition, a quarterly service to check, clean and maintain all sumps pumps. It’s the contractor’s responsibility to maintain twenty four hours emergency response, and a computerized database of all maintenance action preformed and the operation of customer services help desk.

B.3.3.1.2 Warehouse/Storage and Office Space Management:

Warehouse/Storage and Office space shall be the contractor’s responsibility. The contractor shall provide a minimum of 500 square meters of warehouse/storage space.

Both the warehouse/storage and office space shall be physically located in the same location (same building), and they must be located within 10 kilometers proximity from the U.S. Embassy, Bayan area, Kuwait. The warehouse/storage and office space must have the minimum safety requirements mandated by Kuwait Government. The

Contractor’s facilities shall consist of customer service help desk to provide immediate assistance to walk-in customers and answer calls for maintenance and warehouse facility. The contractor is responsible for the care and accountability of all

Government Furnished Equipment (GFE) used for the sole purpose of its housing maintenance and warehouse operation. The contractor shall be responsible for providing all equipment and personnel for running an efficient warehouse. This warehouse shall be operated during regular days and normal business hours (Sunday to Thursday 0730 to 1630 hours and on Saturday 0800 to 1600 hours (excluding local holidays)). The service shall include transportation of miscellaneous items within state of Kuwait, packing, unpacking, crating and moving, issue/delivery, receipt/return of welcome kit items, repair workshop for minor repair, and servicing of furniture and appliances, turn-in/retirements of items, recurring, and maintenance/repair of non-expendable items. Although inspections of property are an inherently governmental responsibility, it is the contractor’s responsibility to annotate the condition of such property when item is returned, and notify the COR. The

Government reserves the right to stipulate hours as it sees necessary.

B.3.3.1.3 Unit Turnover and Make Ready:

The contractor shall perform all necessary preparations needed to any housing unit that will be transferred to new occupants, returned to the Land Lord (Property

Owner) regardless of period duration between unit turnovers or made ready as a new lease. The house preparation under the “Unit Turnover” will include but not limited to complete general cleaning of units as per standards listed in Section C.2.4, shampoo of carpeting, remove drapes, sheers, blackout, cleaning of curtains, resize to fit , fix/replace hardware and re-installation, cleaning of all furniture available in the subject residence (s) with only approved furniture cleaning material, cleaning of all windows, bathrooms, cabinets, kitchen, laundry room, complete painting of the subject residence (s), check/repair and if required replace all electrical system, light fixtures, all masonry, plumbing, check and repair appliances and if required replace with GFP and insure the delivery of welcome kit as directed by the CO or the COR. Units range from two bedroom apartment to villa with estimated square meter of 100 – 658sqm.

B.3.3.1.4 Janitorial/Cleaning services

In consideration of satisfactory performance, the contractor will be paid a fixed monthly price for services provided. The contractor will submit a separate invoice for this

CLIN item. The Contractor shall provide personnel, tools, and supplies required to perform Cleaning/custodial services for the following:

Cleaning of one Guard office size 3meters x 4meters (12sqm) and one rest room with one toilet size 1.5meter x 1.5meter at Commander’s quarters (three days per week). There are two guards at a given time, rotating every eight hours, twenty-four hours a day.

Therefore there are a total of six guards over twenty-four hours.

See C.2.4 for cleaning requirements

Janitorial/Cleaning

Services

Price per month

B.3.3.1.4

B.3.3.1.5 Additional housing units

For any additional housing unit above the minimum housing units (55 units), and in consideration of satisfactory performance, the contractor will be paid a fixed monthly price for services provided. The contractor shall perform all scheduled make ready services or any necessary preparations needed to any housing unit as defined in section B, Scheduled Maintenance Services under B.3.3.1.1 “Housing Make Ready &

Maintenance/Repair Services”, B.3.3.1.2 “Warehouse/Storage and Office Space

Management”; and B.3.3.1.3 “Unit turnover”. The contractor will submit a separate invoice for this CLIN item.

Additional housing units above 55

Per month charges Duration Total amount per

1 unit

Estimated 3 additional housing units during this base period

Total amount

B.3.4.1. Unscheduled services computed in units and/or square meters as per below table. It’s the contractor’s responsibility to fill in below table. The

Government will issue a task order with unit of measure and price per unit against any required services.

CLIN

Description of Service

Unit of

Measure

Price per

Unit in

KWD

Estimated

Quantity

Total Est.

Price

Painting walls, clean old paint, repair plaster, prime and smooth surface, apply

2 coats of paint INCLUDING PAINT

MATERIAL. Labor and material cost per square meter. (see Section

C.2.1).

Sqm*

001-1

2 coats of paint EXCLUDING OF

PAINT MATERIAL. Only labor charges per square meter (see Section one coat of paint INCLUDING PAINT

MATERIAL. Labor and material cost per square meter (see Section

002-1 one coat of paint EXCLUDING OF

PAINT MATERIAL. Only labor

Painting ceilings, one coat, following surface preparation INCLUDING

PAINT MATERIAL. Labor and material cost per square meter. Color of paint and finish to be determined and approved by COR (see Section C.2.1).

003-1 surface preparation EXCLUDING OF

PAINT MATERIAL. Only labor charges per square meter. Color of paint and finish to be determined and

Painting trim/baseboards, one coat, paint, following surface preparation

INCLUDING PAINT MATERIAL.

Labor and material cost per square meter. Color of paint and finish to be determined and approved by COR (see

Section C.2.1).

Linear meter

004-1

EXCLUDING OF PAINT

MATERIAL. Only labor charges per square meter. Color of paint and finish to be determined and approved by COR

(see Section C.2.1).

Painting of damaged surfaces (resin or plastic-based paint or equal)

INCLUDING PAINT MATERIAL.

Labor and material cost per square meter (see Section C.2.1).

005-1

EXCLUDING OF PAINT

MATERIAL. Only labor charges per square meter (see Section C.2.1).

Varnishing/shellacking of woodwork, following surface preparation

INCLUDING OF MATERIAL.

Removal of wallpaper

Textured Surfaces preparatory work

Painting of textured surfaces, one coat paint, INCLUDING PAINT

MATERIAL. Labor and material cost per square meter. Color of paint and finish to be determined and approved by COR

009-1 paint, EXCLUDING OF PAINT

MATERIAL. Only labor charges per square meter. Color of paint and finish

Painting of Stucco paint, one coat.

INCLUDING PAINT MATERIAL.

010-1

EXCLUDING OF PAINT

square meter

Plumbing services. (see Section C.2.5)

Electrical services. (see Section C.2.6)

HVAC services. (see Section C.2.7)

Carpentry services (see Section C.2.8)

Roofing services (see Section C.2.9)

Gardening services (see Section C.2.10)

Masonry services (see Section C.2.11)

General Mechanical services (see

Section C.2.12)

Safety Equipment services (see Section

C.2.13)

Welding Services. (see Section C.2.26)

Removal of Mold, treat the affected area

Entomology Services (see Section

C.2.27)

Total of all line-item prices:

*Sqm – square meter

B.3.4.2 Unscheduled Services Moving Furniture within the State of Kuwait:

The contractor will be responsible of moving furniture and appliances from any housing units or designated warehouse within the State of Kuwait to any new residential location or to any designated place as per COR instructions. This service to include but not limited to in re-arranging and setup the furniture and appliances for each residential unit as per COR instructions and/or any giving residential unit layout.

Units range from two bedrooms apartments to villas with estimated square meter of

100 – 658 sqm. (see Section C.2.14). It is the contractor’s responsibility to take all measures necessary to make sure that all furniture and appliances are delivered to its destination without any physical damage. It is the contractor’s responsibility to fix/repair or replace damaged furniture and appliances resulted from the contractor’s negligence or mistreatment with same model or exceed quality of damaged item.

Moving Furniture within the State of Kuwait

House size Cost per unit Estimated number of units

Total estimated price

Two bedroom apartment

(approx. above 100sqm)

Three bedroom apartment

(approx. above 150sqm)

Four bedroom apartment

(approx. above 200sqm)

Villa (approx. above

200sqm)

Extended price for moving estimated 9 housing units during this base period

B.3.4.2.1 Unscheduled Services Remove, Replace and Relocate Furniture and Appliances inside residential units

The contractor will be responsible to remove, replace and relocate all furniture in the residence and move back to original location after the Embassy work is completed.

This service to include but not limited to removing, relocating furniture in one day and returning all furniture back to its original location on another day. (see Section

C.2.14)

Remove, Replace and Relocate Furniture inside the unit of units

Total estimated price

Extended price for estimated 9 housing units during this base period

B.3.4.3 Unscheduled Services Carpet Replacement

Only if instructed by COR and as per issued Task Order. The contractor will supply, deliver and install carpet as per instructions and carpet standards found under C.2.2.1

(Carpet Replacement Standards). Task orders issued will reflect actual size required times cost per square meter below.

Description

Cost per Square

Meter (SQM)

Estimated Square

Meters (SQM)

Total Amount

Carpet

B.3.4.4 Unscheduled Services Curtain Replacement

Only if instructed by COR and as per Task Order. The contractor will supply and install

Curtains (drapes, sheers, blackout, lining and tie backs) with hardware as per instructions and curtain standards found under C.2.2.2 (Curtain Replacement Standards). Task orders issued will reflect actual size required times cost per square meter below.

Drapes

Sheers

Blackout

Venetian Blinds

Total of all line items

B.3.4.5 Carpet Cleaning

Only if instructed by COR and as per Task Order. The contractor will clean of installed carpets, including spot removal (see Section C.2.3). Task orders issued will reflect actual size required times cost per square meter below.

Carpet cleaning

B.3.4.6 Curtain cleaning

Curtain cleaning

B.3.4.7 Furniture cleaning

Description Cost per unit Estimated quantity Total estimated price

Sofa, 3 seats

Love seat

Wingback chairs

Occasional chairs

Easy chairs

Dining room chairs

Kitchen chairs

Recliner

Mattress/Box spring

Desk chairs

B.3.4.8 One-time general cleaning services to residential units

Only if instructed by COR, and as per task order issued. The contractor shall perform

One-time general cleaning services to residential units as per C.2.4. The Contractor shall provide personnel, tools, and supplies required to perform this service. Task orders issued will reflect actual size required times cost per square meter below.

Description Cost per Square

Estimated

Square Meters

(SQM)

General Cleaning

Total price

Scheduled Services:

B.3.3.1 Scheduled Make Ready & Maintenance/Repair Services

B.3.3.1.4 Janitorial/Cleaning services

B.3.3.1.5 Additional housing units

Total Amount for Scheduled Services

Unscheduled Services:

B.3.4.1 Unscheduled Services

B.3.4.2 Unscheduled Services moving of furniture within the State of

Kuwait

B.3.4.2.1 Unscheduled Services Remove, Replace and Relocate Furniture

B.3.4.3 Unscheduled Services Carpet Replacement

B.3.4.4 Unscheduled Services Curtain Replacement

B.3.4.5 Carpet Cleaning

B.3.4.6 Curtain cleaning

B.3.4.7 Furniture cleaning

B.3.4.8 One-time general cleaning services to residential units

Total Amount for Unscheduled Services

Total Amount for Scheduled and Unscheduled Services for Base Year

B.3.5 FIRST OPTION YEAR PRICES

B.3.5.1 Scheduled Make Ready & Maintenance Services monthly fixed-price charges shall include all B.3.5.1.1 “Housing Make Ready &

Maintenance/Repair Services”, B.3.5.1.2 “Warehouse/Storage and Office Space

Management”; and B.3.5.1.3 “Unit turnover”. No additional sums will be payable on account of any escalation in the cost of materials, equipment or labor, or because of the contractor's failure to properly estimate or accurately predict the cost or difficulty of achieving the results required by the maintenance plan is. Nor will the contract price be adjusted on account of fluctuations in the currency exchange rate.

(c) Price

Price per month

B.3.5.1.1 + B.3.5.1.2 +

B.3.5.1.3 =

B.3.5.1.1 Housing Make Ready & Maintenance/Repair Services:

week. These services shall include but not limited cleaning , repairing of all electrical/mechanical appliances, checking , repairing and/or replacing of all electrical light fixtures, checking and repairing of all plumbing leaks, checking and emergency repairing of HVAC, coordinate all services, repair and maintenance of HVAC with the land lord, checking and repairing of all carpentry, masonry, welding, home audio-visual systems to include maintaining the American Forces Network (AFN) signal in a working condition. The contractor shall perform annual roof top inspection, cleaning, and repair leak services before the rain season. In addition, a quarterly service to check, clean and maintain all sumps pumps. It’s the contractor’s responsibility to maintain twenty four hours emergency response, and a computerized

B.3.5.1.2 Warehouse/Storage and Office Space Management:

Both the warehouse/storage and office space shall be physically located in the same location (same building), and they must be located within 10 kilometers proximity from the U.S. Embassy, Bayan area, Kuwait. The warehouse/storage and office space must have the minimum safety requirements mandated by Kuwait Government. The

Contractor’s facilities shall consist of customer service help desk to provide immediate assistance to walk-in customers and answer calls for maintenance and warehouse facility. The contractor is responsible for the care and accountability of all

Government Furnished Equipment (GFE) used for the sole purpose of its housing maintenance and warehouse operation. The contractor shall be responsible for providing all equipment and personnel for running an efficient warehouse. This warehouse shall be operated during regular days and normal business hours (Sunday to Thursday 0730 to 1630 hours and on Saturday 0800 to 1600 hours (excluding local holidays)). The service shall include transportation of miscellaneous items within state of Kuwait, packing, unpacking, crating and moving, issue/delivery, receipt/return of welcome kit items, repair workshop for minor repair, and servicing of furniture and appliances, turn-in/retirements of items, recurring, and maintenance/repair of non-expendable items. Although inspections of property are an inherently governmental responsibility, it is the contractor’s responsibility to annotate

B.3.5.1.3 Unit Turnover and Make Ready:

Owner) regardless of period duration between unit turnovers or made ready as a new lease. The house preparation under the “Unit Turnover” will include but not limited to complete general cleaning of units as per standards listed in Section C.2.4, shampoo of carpeting, remove drapes, sheers, blackout, cleaning of curtains, resize to fit , fix/replace hardware and re-installation, cleaning of all furniture available in the subject residence (s) with only approved furniture cleaning material, cleaning of all windows, bathrooms, cabinets, kitchen, laundry room, complete painting of the subject residence (s), check/repair all electrical system, light fixtures, appliances, all masonry, plumbing and insure the delivery of welcome kit as directed by the CO or the COR. Units range from two bedroom apartment to villa with estimated square meter of 100 – 658sqm.

B.3.5.1.4 Janitorial/Cleaning services

Price per month

B.3.5.1.4

B.3.5.1.5 Additional housing units price for services provided. The contractor shall perform all scheduled make ready services or any necessary preparations needed to any housing unit as defined in section B, Scheduled Maintenance Services under B.3.5.1.1 “Housing Make Ready &

Maintenance/Repair Services”, B.3.5.1.2 “Warehouse/Storage and Office Space

Management”; and B.3.5.1.3 “Unit turnover”. The contractor will submit a separate

Estimated 2 additional housing units during the 1st option period

B.3.6.1 Unscheduled services computed in units and/or square meters as per below table. It’s the contractor’s responsibility to fill in below table. The Government will issue a task order with unit of measure and price per unit against any required services.

2 coats of paint INCLUDING PAINT

MATERIAL. Labor and material

2 coats of paint EXCLUDING OF

PAINT MATERIAL. Only labor one coat of paint INCLUDING PAINT

MATERIAL. Labor and material one coat of paint EXCLUDING OF

PAINT MATERIAL. Only labor

PAINT MATERIAL. Labor and material cost per square meter. Color surface preparation EXCLUDING OF

PAINT MATERIAL. Only labor charges per square meter. Color of paint and finish to be determined and

Sqm* ----------- 200 -----------

INCLUDING PAINT MATERIAL.

Labor and material cost per square meter. Color of paint and finish to be

EXCLUDING OF PAINT

MATERIAL. Only labor charges per square meter. Color of paint and finish

INCLUDING PAINT MATERIAL.

EXCLUDING OF PAINT

INCLUDING OF MATERIAL.

paint, INCLUDING PAINT

MATERIAL. Labor and material cost per square meter. Color of paint

MATERIAL. Only labor charges per

B.3.6.2 Unscheduled Services Moving Furniture within the State of Kuwait:

residential location or to any designated place as per COR instructions. This service to include but not limited to in re-arranging and setup the furniture and appliances for each residential unit as per COR instructions and/or any giving residential unit layout.

Units range from two bedrooms apartments to villas with estimated square meter of

100 – 658 sqm. (see Section C.2.14). It is the contractor’s responsibility to take all measures necessary to make sure that all furniture and appliances are delivered to its destination without any physical damage. It is the contractor’s responsibility to of units

Total estimated price

Extended price for estimated 9 housing units during the 1st option

B.3.6.2.1 Unscheduled Services Remove, Replace and Relocate Furniture

This service to include but not limited to removing, relocating furniture in one day of units

Total estimated price

Extended price for estimated 9 housing units during the 1st option

B.3.6.3 Unscheduled Services Carpet Replacement

B.3.6.4 Unscheduled Services Curtain Replacement

B.3.6.5 Carpet Cleaning

B.3.6.6 Curtain cleaning

B.3.6.7 Furniture cleaning

B.3.6.8 One-time general cleaning services to residential units

Estimated

Square Meters

B.3.5.1 Scheduled Make Ready & Maintenance/Repair Services

B.3.5.1.4 Janitorial/Cleaning services

B.3.5.1.5 Additional housing units

B.3.6.1 Unscheduled Services

B.3.6.2 Unscheduled Services moving of furniture within the State of

B.3.6.2.1 Unscheduled Services Remove, Replace and Relocate Furniture

B.3.6.3 Unscheduled Services Carpet Replacement

B.3.6.4 Unscheduled Services Curtain Replacement

B.3.6.5 Carpet Cleaning

B.3.6.6 Curtain cleaning

B.3.6.7 Furniture cleaning

B.3.6.8 One-time general cleaning services to residential units

Total Amount for Scheduled and Unscheduled Services for 1st option

Year

B.3.7 SECOND OPTION YEAR PRICES

B.3.7.1 Scheduled Make Ready & Maintenance Services monthly fixed-price charges shall include all B.3.7.1.1 “Housing Make Ready &

Maintenance/Repair Services”, B.3.7.1.2 “Warehouse/Storage and Office Space

Management”; and B.3.7.1.3 “Unit turnover”. No additional sums will be payable on account of any escalation in the cost of materials, equipment or labor, or because of the contractor's failure to properly estimate or accurately predict the cost or difficulty of

(c) Prices

Price per month

B.3.7.1.1 + B.3.7.1.2 +

B.3.7.1.3 =

B.3.7.1.1 Housing Make Ready & Maintenance/Repair Services:

week. These services shall include but not limited cleaning , repairing of all electrical/mechanical appliances, checking , repairing and/or replacing of all electrical light fixtures, checking and repairing of all plumbing leaks, checking and emergency repairing of HVAC, coordinate all services, repair and maintenance of HVAC with the land lord, checking and repairing of all carpentry, masonry, welding, home audio-visual systems to include maintaining the American Forces Network (AFN) signal in a working condition. The contractor shall perform annual roof top inspection, cleaning, and repair leak services before the rain season. In addition, a quarterly service to check, clean and maintain all sumps pumps. It’s the contractor’s responsibility to maintain twenty four hours emergency response, and a computerized

B.3.7.1.2 Warehouse/Storage and Office Space Management:

Both the warehouse/storage and office space shall be physically located in the same location (same building), and they must be located within 10 kilometers proximity from the U.S. Embassy, Bayan area, Kuwait. The warehouse/storage and office space must have the minimum safety requirements mandated by Kuwait Government. The

Contractor’s facilities shall consist of customer service help desk to provide immediate assistance to walk-in customers and answer calls for maintenance and warehouse facility. The contractor is responsible for the care and accountability of all

Government Furnished Equipment (GFE) used for the sole purpose of its housing maintenance and warehouse operation. The contractor shall be responsible for providing all equipment and personnel for running an efficient warehouse. This warehouse shall be operated during regular days and normal business hours (Sunday to Thursday 0730 to 1630 hours and on Saturday 0800 to 1600 hours (excluding local holidays)). The service shall include transportation of miscellaneous items within state of Kuwait, packing, unpacking, crating and moving, issue/delivery, receipt/return of welcome kit items, repair workshop for minor repair, and servicing of furniture and appliances, turn-in/retirements of items, recurring, and maintenance/repair of non-expendable items. Although inspections of property are an inherently governmental responsibility, it is the contractor’s responsibility to annotate

B.3.7.1.3 Unit Turnover and Make ready:

Owner) regardless of period duration between unit turnovers or made ready as a new lease. The house preparation under the “Unit Turnover” will include but not limited to complete general cleaning of units as per standards listed in Section C.2.4, shampoo of carpeting, remove drapes, sheers, blackout, cleaning of curtains, resize to fit , fix/replace hardware and re-installation, cleaning of all furniture available in the subject residence (s) with only approved furniture cleaning material, cleaning of all windows, bathrooms, cabinets, kitchen, laundry room, complete painting of the subject residence (s), check/repair all electrical system, light fixtures, appliances, all masonry, plumbing and insure the delivery of welcome kit as directed by the CO or

B.3.7.1.4 Janitorial/Cleaning services

Price per month

B.3.7.1.4

B.3.7.1.5 Additional housing units price for services provided. The contractor shall perform all scheduled make ready services or any necessary preparations needed to any housing unit as defined in section B, Scheduled Maintenance Services under B.3.7.1.1 “Housing Make Ready &

Maintenance/Repair Services”, B.3.7.1.2 “Warehouse/Storage and Office Space

Management”; and B.3.7.1.3 “Unit turnover”. The contractor will submit a separate

Estimated 2 additional housing units during the 2nd option

B.3.8.1 Unscheduled services computed in units and/or square meters as per below

2 coats of paint INCLUDING PAINT

MATERIAL. Labor and material

2 coats of paint EXCLUDING OF

PAINT MATERIAL. Only labor one coat of paint INCLUDING PAINT

MATERIAL. Labor and material one coat of paint EXCLUDING OF

PAINT MATERIAL. Only labor

PAINT MATERIAL. Labor and material cost per square meter. Color charges per square meter. Color of

INCLUDING PAINT MATERIAL.

Labor and material cost per square meter. Color of paint and finish to be

EXCLUDING OF PAINT

MATERIAL. Only labor charges per square meter. Color of paint and finish

INCLUDING PAINT MATERIAL.

EXCLUDING OF PAINT

INCLUDING OF MATERIAL.

MATERIAL. Only labor charges per

B.3.8.2 Unscheduled Services Moving Furniture within the State of

Kuwait:

residential location or to any designated place as per COR instructions. This service to include but not limited to in re-arranging and setup the furniture and appliances for each residential unit as per COR instructions and/or any giving residential unit layout. Units range from two bedrooms apartments to villas with estimated square meter of 100 – 658 sqm. (see Section C.2.14). It is the contractor’s responsibility to take all measures necessary to make sure that all furniture and appliances are delivered to its destination without any physical damage. It is the contractor’s responsibility to fix/repair or replace damaged furniture and appliances resulted from the contractor’s negligence or mistreatment with same model or exceed quality of damaged item.

of units

Total estimated price

Extended price for estimated 9 housing units during the 2nd option

B.3.8.2.1 Unscheduled Services Remove, Replace and Relocate Furniture

This service to include but not limited to removing, relocating furniture in one day of units

Total estimated price

Extended price for estimated 9 housing units during the 2nd option

B.3.8.3 Unscheduled Services Carpet Replacement

B.3.8.4 Unscheduled Services Curtain Replacement

B.3.8.5 Carpet Cleaning

B.3.8.6 Curtain cleaning

B.3.8.7 Furniture cleaning

B.3.8.8 One-time general cleaning services to residential units

Estimated

Square Meters

B.3.7.1 Scheduled Make Ready & Maintenance/Repair Services

B.3.7.1.4 Janitorial/Cleaning services

B.3.7.1.5 Additional housing units

B.3.8.1 Unscheduled Services

B.3.8.2 Unscheduled Services moving of furniture within the State of

B.3.8.2.1 Unscheduled Services Remove, Replace and Relocate Furniture

B.3.8.3 Unscheduled Services Carpet Replacement

B.3.8.4 Unscheduled Services Curtain Replacement

B.3.8.5 Carpet Cleaning

B.3.8.6 Curtain cleaning

B.3.8.7 Furniture cleaning

B.3.8.8 One-time general cleaning services to residential units

Total Amount for Scheduled and Unscheduled Services for 2nd Option

Year

B.3.9 THIRD OPTION YEAR PRICES

B.3.9.1 Scheduled Make Ready & Maintenance Services monthly fixed-price charges shall include all B.3.9.1.1 “Housing Make Ready &

Maintenance/Repair Services”, B.3.9.1.2 “Warehouse/Storage and Office Space

Management”; and B.3.9.1.3 “Unit turnover”. No additional sums will be payable on account of any escalation in the cost of materials, equipment or labor, or because of the contractor's failure to properly estimate or accurately predict the cost or difficulty of

(c) Prices

Price per month

B.3.9.1.1 + B.3.9.1.2 +

B.3.9.1.3 =

B.3.9.1.1 Housing Make Ready & Maintenance/Repair Services:

week. These services shall include but not limited cleaning , repairing of all electrical/mechanical appliances, checking , repairing and/or replacing of all electrical light fixtures, checking and repairing of all plumbing leaks, checking and emergency repairing of HVAC, coordinate all services, repair and maintenance of HVAC with the land lord, checking and repairing of all carpentry, masonry, welding, home audio-visual systems to include maintaining the American Forces Network (AFN) signal in a working condition. The contractor shall perform annual roof top inspection, cleaning, and repair leak services before the rain season. In addition, a quarterly service to check, clean and maintain all sumps pumps. It’s the contractor’s responsibility to maintain twenty four hours emergency response, and a computerized

B.3.9.1.2 Warehouse/Storage and Office Space Management:

Both the warehouse/storage and office space shall be physically located in the same location (same building), and they must be located within 10 kilometers proximity from the U.S. Embassy, Bayan area, Kuwait. The warehouse/storage and office space must have the minimum safety requirements mandated by Kuwait Government. The

Contractor’s facilities shall consist of customer service help desk to provide immediate assistance to walk-in customers and answer calls for maintenance and warehouse facility. The contractor is responsible for the care and accountability of all

Government Furnished Equipment (GFE) used for the sole purpose of its housing maintenance and warehouse operation. The contractor shall be responsible for providing all equipment and personnel for running an efficient warehouse. This warehouse shall be operated during regular days and normal business hours (Sunday to Thursday 0730 to 1630 hours and on Saturday 0800 to 1600 hours (excluding local holidays)). The service shall include transportation of miscellaneous items within state of Kuwait, packing, unpacking, crating and moving, issue/delivery, receipt/return of welcome kit items, repair workshop for minor repair, and servicing of furniture and appliances, turn-in/retirements of items, recurring, and maintenance/repair of non-expendable items. Although inspections of property are an inherently governmental responsibility, it is the contractor’s responsibility to annotate

B.3.9.1.3 Unit Turnover and Make Ready:

Owner) regardless of period duration between unit turnovers or made ready as a new lease. The house preparation under the “Unit Turnover” will include but not limited to complete general cleaning of units as per standards listed in Section C.2.4, shampoo of carpeting, remove drapes, sheers, blackout, cleaning of curtains, resize to fit , fix/replace hardware and re-installation, cleaning of all furniture available in the subject residence (s) with only approved furniture cleaning material, cleaning of all windows, bathrooms, cabinets, kitchen, laundry room, complete painting of the subject residence (s), check/repair all electrical system, light fixtures, appliances, all masonry, plumbing and insure the delivery of welcome kit as directed by the CO or

B.3.9.1.4 Janitorial/Cleaning services

Price per month

B.3.9.1.4

B.3.9.1.5 Additional housing units price for services provided. The contractor shall perform all scheduled make ready services or any necessary preparations needed to any housing unit as defined in section B, Scheduled Maintenance Services under B.3.9.1.1 “Housing Make Ready &

Maintenance/Repair Services”, B.3.9.1.2 “Warehouse/Storage and Office Space

Management”; and B.3.9.1.3 “Unit turnover”. The contractor will submit a separate

Estimated 2 additional housing units during the 3rd option

B.3.10.1 Unscheduled services computed in units and/or square meters as per below

2 coats of paint INCLUDING PAINT

MATERIAL. Labor and material

2 coats of paint EXCLUDING OF

PAINT MATERIAL. Only labor one coat of paint INCLUDING PAINT

MATERIAL. Labor and material one coat of paint EXCLUDING OF

PAINT MATERIAL. Only labor

PAINT MATERIAL. Labor and material cost per square meter. Color charges per square meter. Color of

INCLUDING PAINT MATERIAL.

Labor and material cost per square meter. Color of paint and finish to be

EXCLUDING OF PAINT

MATERIAL. Only labor charges per square meter. Color of paint and finish

INCLUDING PAINT MATERIAL.

EXCLUDING OF PAINT

INCLUDING OF MATERIAL.

MATERIAL. Only labor charges per

*Sqm – square meter.

B.3.10.2 Unscheduled Services Moving Furniture within the State of

Kuwait:

residential location or to any designated place as per COR instructions. This service to include but not limited to in re-arranging and setup the furniture and appliances for each residential unit as per COR instructions and/or any giving residential unit layout.

Units range from two bedrooms apartments to villas with estimated square meter of

100 – 658 sqm. (see Section C.2.14). It is the contractor’s responsibility to take all measures necessary to make sure that all furniture and appliances are delivered to its destination without any physical damage. It is the contractor’s responsibility to of units

Total estimated price

Extended price for estimated 9 housing units during the 3rd option

B.3.10.2.1 Unscheduled Services Remove, Replace and Relocate Furniture

This service to include but not limited to removing, relocating furniture in one day of units

Total estimated price

Extended price for estimated 9 housing units during the 3rd option

B.3.10.3 Unscheduled Services Carpet Replacement

B.3.10.4 Unscheduled Services Curtain Replacement

B.3.10.5 Carpet Cleaning

B.3.10.6 Curtain cleaning carpets, including spot removal (see Secti