STATE OF MICHIGAN PROCUREMENT

Department Technology, Management and Budget Central Procurement Services 320 S Walnut Street Lansing, MI 48933 P.O. Box 30026, Lansing, MI 48909

CONTRACT CHANGE NOTICE

Change Notice Number 8 to

Contract Number MA190000000986

C O

N

TR

AC

TO

R

KUNZ LEIGH & ASSOCIATES INC

2164 University Park Drive

Okemos MI 48864

Justin Shaulis

517-803-3217 j.shaulis@kunzleigh.com

CV0036059

ST

AT

E

Pr og ra m

M an ag er

Various Various

C on tr ac t Ad m in is tr at or Patrick Russell DTMB

(517) 648-7767

RussellP2@michigan.gov

CONTRACT SUMMARY

911 Office System maintenance and support

INITIAL EFFECTIVE DATE

June 27, 2019

INITIAL EXPIRATION DATE

July 14, 2022

INITIAL AVAILABLE OPTIONS

2 - 1 Year

EXPIRATION DATE BEFORE

July 14, 2029

PAYMENT TERMS DELIVERY TIMEFRAME

ALTERNATE PAYMENT OPTIONS

P-Card Direct Voucher (PRC) Other

EXTENDED PURCHASING

Yes No

MINIMUM DELIVERY REQUIREMENTS

DESCRIPTION OF CHANGE NOTICE

OPTION LENGTH OF OPTION EXTENSION LENGTH OF EXTENSION REVISED EXP. DATE

CURRENT VALUE

$1,911,885.00

VALUE OF CHANGE NOTICE

$0.00

ESTIMATED AGGREGATE CONTRACT VALUE

$1,911,885.00

DESCRIPTION

Please note the Program Manager or Contract Administrator may have changed, and are reflected on this Change Notice.

Effective 06/26/2026, the attached Statement of Work is hereby incorporated into this Contract for enhancements. The Total cost of this project is $101,140.00. No additional funding is needed at this time;

existing funds are adequate to support this change.

All other terms, conditions, specifications and pricing remain the same. Per contractor and agency agreement, and DTMB Central Procurement Services approval.

CHANGE NOTICE NO. 8 TO CONTRACT NO. MA190000000986

Program Managers for

Multi-Agency and Statewide Contracts

AGENCY NAME PHONE EMAIL

MSP Cynthia Homant 517-284-3032 HomantC@michigan.gov

DTMB Jim Coggin 517-243-5265 CogginJ@michigan.gov

Michigan.gov/MiProcurement

Version 2021-1 1 of

STATEMENT OF WORK -

IT CHANGE NOTICE

Project Title:

MiSNAP Maintenance Enhancements 2026

Period of Coverage:

06/01/26-12/31/26

Requesting Department:

Michigan State Police-State 911 Office

Date:

5/20/26

Agency Project Manager:

Cindy Homant

Phone:

517-230-6552

DTMB Project Manager:

Jim Coggin

Phone:

517-243-5265

Brief description of services to be provided:

BACKGROUND:

Over the last few months, the 911 team and KL&A have worked together to identify and gather requirements based on the needs of the 911 team surrounding the changes they are requesting to the MiSNAP application.

For the enhancements identified, the 911 team has created a Jira ticket within the Jira system that allows for the team to track each enhancement and to populate all requirements on that ticket to make certain all needs are identified and met.

PROJECT OBJECTIVE:

The main objective of the enhancements is to help streamline further processing of data and information as well as help improve the everyday tasks that the team completes. The system has been used for a few years now which has allowed the team to identify items that are outside of the original scope and were not identified originally.

SCOPE OF WORK:

Below you will find all tickets identified for this round of enhancements. Each enhancement is tied directly to a Jira ticket, which holds all related information.

Title Issue key Description of Contractor Responsibilities Adding a Course vs Conference NOO-649 Add support for Conference submissions as a distinct training course type so training providers and administrators can submit, manage, search, and approve conferences without forcing them into the standard course-only workflow.

This enhancement should introduce a Course

vs. Conference selection early in the training course creation flow. If Conference is selected, the workflow should support conference-specific behavior while still reusing as much of

Version 2021-1 2 of the current course structure and approval model as practical.

Conferences are always Continuing Education and are not Module I or Module II. Conference submissions should support session-based structure, speaker/presenter tracking, agenda attachments, and the ability to manage sessions and presenters after the initial conference approval.

Duplicating a Course NOO-923 Enhance training course management so training providers can duplicate an existing course submission and create a new editable draft instead of re-entering the same course information multiple times when only limited details, such as course location/format, need to change.

This enhancement is intended to support the current MiSNAP requirement that courses must be entered and approved separately by format (physical, hybrid, online). Training providers should be able to copy an existing draft or existing course record into a new draft, then make only the necessary updates for the new format.

Based on the technical notes and meeting discussion, duplication should be supported from both the in-progress course creation workflow and the course search screen, and it should work for multiple course statuses, not just drafts.

Instructor Submission Notification NOO-950 Add role-based notifications for instructor submission and instructor approval/denial when an instructor is added to an existing course outside of the initial course creation process.

Currently, MiSNAP supports course submission and course approved/denied notifications with role-based behavior. This enhancement should add a similar notification model for instructors that are submitted after the course already exists.

The notification behavior should follow the same affiliation/filtering pattern as other course-related notifications:

• Administrators and NTS Review / committee users should receive these notifications unfiltered.

• Training Provider users should receive these notifications only for the training provider they are connected to.

This enhancement applies to both:

• instructor submitted for approval

• instructor approved / denied

Version 2021-1 3 of

Activation of 2026 dynamic form NOO-951 Update approved/denied notification behavior for Training Courses so notification delivery is filtered for non-admin users and remains unfiltered for administrators.

Currently, if a user is assigned one of the approved/denied notification roles for these workflows, they receive all notifications in the system for that workflow instead of only the notifications relevant to their own affiliation.

This creates incorrect visibility for non-admin users.

The intended behavior is:

• Admins continue to receive all approved/denied notifications system-wide.

• Non-admin users with the relevant notification role should only receive approved/denied notifications for records tied to their own course

This enhancement is needed for:

• Training Course approved/denied notifications

Break in Employment NOO-954 Add a new Break in Employment option to the Plan of Action workflow. This is for employees who are no longer employed, are marked inactive, and later return to employment and are reactivated.

This workflow is not for an approved leave of absence. It is for a telecommunicator who quit or otherwise separated from employment and later came back.

The employee must first be:

• reactivated, and

• added back to the appropriate PSAP personnel roster before the Plan of Action is entered.

This enhancement applies to continuing education only.

Course Availability Calendar Export NOO-956 Add a course availability export/report so users can retrieve upcoming course offerings within a selected availability date range and see the actual availability/session details for each matching course.

Currently, MiSNAP supports searching for training courses by an availability range, but the result is only a list of courses that have at least one availability within that range. The user cannot easily obtain an export of the actual course offerings/dates and related scheduling details for those matching availabilities.

This enhancement should allow users to pull a report, such as on a quarterly basis, showing the courses that will be offered in the selected

Version 2021-1 4 of upcoming period along with the relevant course, provider, coordinator, instructor, location, and availability details.

Multi Instructor/course approval and attachment / course # inclusion

NOO-980

Enhance the instructor and course voting experience so reviewers can complete approvals with fewer clicks and without navigating away from the voting workflow to review basic supporting information.

This ticket is the smaller voting-screen enhancement only. The broader instructor workflow / master-list discussion is being addressed separately in NOO-1082. For this ticket, the confirmed scope is to improve the current voting cards and voting interaction by:

• showing instructor attachments directly on the instructor vote card/list view

• adding a course link on the individual instructor vote experience

• allowing bulk multi-select voting for instructors and courses

The goal is to make voting more efficient for the review team while preserving the current course-driven instructor approval model.

Search Persistence NOO-982 Add search and table state persistence across the listed MiSNAP screens so users are returned to the same table results and view state when navigating away from a page and then returning to it.

The intended behavior is that paging, row numbering/order, table results, and any active filter/search state should not automatically refresh simply because the user left the page and came back. If a user performed a search or applied a filter on a screen, that result set should remain in place when they return to the screen.

The persisted state should only be replaced when:

• the user runs a new search,

• the user changes the active search/filter criteria and applies it, or

• the user manually refreshes the browser/page.

This enhancement is intended to reduce disruption in table-based workflows, especially when users navigate into a record, save/update something, and then return to the source table.

Version 2021-1 5 of

Report for Voting on workgroup NOO-1011 Add a voting/workgroup activity report so

MiSNAP can show production and participation across the NTS workgroups and demonstrate that voting work is being shared across members over a selected time period.

The report should support at least the following workflow areas:

• Course approval / instructor voting

• Plan of Action voting

The goal is to provide a report that shows which users voted, what they voted on, and when they voted, so leadership can review voting activity and workload distribution across the different workgroup

Plan of action Submitted notification not filtering

NOO-1019 Update Plan of Action submitted notification behavior so the notification can be assigned to PSAP Director groups and filtered by the PSAP the user is associated with, while remaining unfiltered for administrators and Plan of Action review users.

Currently, this notification behaves as a generic/unfiltered notification. If assigned broadly, it sends all Plan of Action submitted notifications to users with the role, regardless of whether the telecommunicator or Plan of Action belongs to their PSAP.

The intended behavior is:

• Administrators receive the notification unfiltered.

• Plan of Action Review Team / voters receive the notification unfiltered.

• PSAP Directors receive the notification filtered to only Plan of Action submissions related to their own PSAP.

• PSAP Training Coordinators receive the notification filtered to only Plan of Action submissions related to their own PSAP.

Plan of action Approved/Denied Notification

NOO-1020 Update the Plan of Action approved/denied notification behavior so administrators and the Plan of Action review group can receive all approved/denied notifications, while PSAP-affiliated users receive only notifications for their own PSAP. This will require the creation of a new notification role for unfiltered approved/denied Plans of action.

This enhancement should support two behaviors:

• unfiltered delivery for admin and review users

• filtered delivery for PSAP Directors and PSAP Training Coordinators based on PSAP affiliation

• Update the approved/ denied notification

Version 2021-1 6 of templates to say “ The plan of action submitted by [XYZ] PSAP for telecommunicator [Telecommunicator name] has been approved / denied For both filtered and unfiltered notifications and emails.

DTS-510 Attachments ability to delete NOO-1031 Add the ability to delete DTS-510 attachments so users can remove an incorrect file when the wrong attachment is uploaded by mistake.

This enhancement should be permission-based.

The initial expected use is likely for administrators, but the design should allow the permission to be assigned to other user groups later if needed.

The goal is to give authorized users a controlled way to remove mistaken DTS-510 attachments without requiring a workaround when the wrong file is attached.

Bulk Upload Review Committee CSV Results for PSAP Applications

NOO-1050

Add a bulk annual application status update process for NTS and SNC review outcomes using a CSV upload workflow, so staff can update approved, denied, adjusted, and comment values in one action after the committee meeting instead of opening each PSAP application individually.

Based on the meeting discussion, the preferred direction for this enhancement is not a new application search screen. The selected approach is a CSV upload action from the PSAP Search screen because the business process happens after the meeting, once all group discussion and final voting is complete.

This enhancement should support uploading the completed application decision file back into MiSNAP so the system can process status changes and related application values in bulk, while still validating the file and showing the user what will be updated before confirmation.

NTS Approve Email Notification NOO-1055 Update application approval notifications so users receive both an email and a MiSNAP dashboard notification, and so approval comments are included when an application is approved with adjustments.

Currently, denied notifications show comments so the user understands why the application was denied. However, approved notifications do not consistently surface comments or adjustments. This creates a problem when an application is approved with an adjustment, such as a change to the FTE count, because the

Version 2021-1 7 of

PSAP may not understand what was changed or why.

This enhancement should ensure that approval-related notifications include comments and adjustment details where provided. The same behavior may also need to be extended to SNC approved notifications.

Bulk Add on DTS-510 NOO-1060 Enhance the existing DTS-510 bulk edit feature so it can update additional expenditure fields beyond Tuition.

Currently, DTS-510 bulk edit supports applying a tuition amount across multiple selected telecommunicator records. This enhancement should expand that same bulk edit workflow so users can also bulk enter other expenditure types such as wages, meals, and lodging, rather than having to use the individual row edit for those fields.

The intent is to build on the bulk edit pattern that already exists in DTS-510, not create a separate workflow. Users should continue to select DTS- 510 records and launch the existing bulk edit action, but the modal and save behavior should support more expense fields than tuition only.

Treasury Payment shortage calculations

NOO-1061 Add automated shortage / incorrect calculation validation for Treasury payment records so MiSNAP can detect when a provider’s payment was calculated incorrectly even if the amount due and payment amount match each other.

Based on today’s meeting discussion, this enhancement should not modify the Treasury flat-file import process itself. Instead, it should run as a separate validation/calculation job against Treasury payment data that is already stored in the MiSNAP database.

The purpose is to identify cases where providers use the wrong surcharge calculation logic or rate, resulting in a payment that appears internally consistent but is still incorrect based on the reported line counts and applicable calculation rules.

Training Fund Application Review Flagged Report

NOO-1075 Add a Training Fund Application Review Flagged Report to help reviewers identify common issues on annual training fund applications before and during NTS application review.

The report should function similarly to the FTE count report, but include review flags and notes/comments that point reviewers to areas needing attention. The goal is to reduce manual review effort by surfacing common application issues based on the training fund review

Version 2021-1 8 of process and training fund guidelines.

302 Fund Report NOO-1076 Provide the ability to run a report for a specific application year that exports all employees included on a DTS-101W to a CSV file.

The report needs to include each employee's name, email, date of hire, and date of separation.

This report will be sent to MCOLES to verify whether employees on a submitted application are receiving 302 funds.

External User Group Report NOO-1078 When exporting users from Security → Groups → (Select a Group) → Users → Export, the exported results are missing or inconsistent in several areas.

For the Training Provider group export:

• the report does not show the training provider/agency the user is associated with.

For the County Coordinator group export:

• some users do not show a county in the export even though a county is assigned in MiSNAP.

• include the Agency title For the PSAP Director and Telecommunicator (External User role) group exports:

• include the Excluded from Training flag in the export output.

• include the Agency title

Bulk add Instructors for courses NOO-1082 Enhance the training provider workflow for adding instructors so providers can add one instructor to multiple approved courses in a single action, instead of opening each individual course and re-entering the same instructor information repeatedly.

Based on the meeting discussion on 4/1/2026, this ticket is no longer intended to implement a master instructor list or a full instructor data model overhaul. The preferred direction is a lower-risk workflow enhancement that keeps the current course-driven model intact while making the provider experience significantly easier.

The agreed direction is to add a Bulk Add Instructor workflow from Training Course Search so a training provider can enter an instructor one time, select multiple approved courses, and have the system create the instructor-course records for each selected course. This ticket is separate from the voting-screen improvements being handled under

NOO-980.

Version 2021-1 9 of

Surcharge Trend Report NOO-1101 Create a Surcharge Trend Report that allows internal users to compare annual surcharge results across two selected years and export the results for review.

The purpose of this report is to help users identify trends, major increases or decreases, and potential outliers without manually comparing supplier or retailer results year over year. This report is intended to support internal review and follow-up, not automatic outreach or enforcement.

TASKS:

Technical support is required to assist with the following tasks: None

DELIVERABLES:

Deliverables will not be considered complete until the Agency Project Manager has formally accepted them. Deliverables for this project include:

Deliverables

Enhancement Schedule Product Backlog Jira Test Cases

SEM-0702 Installation Plan Application Source Code

ACCEPTANCE CRITERIA:

MSP will indicate acceptance of the application through written acceptance and sign -off of the deliverables. Upon acceptance, the enhancements will be deemed complete and will be deployed to production.

PROJECT CONTROL AND REPORTS:

A bi-weekly progress report must be submitted to the Agency and DTMB Project Managers throughout the life of this project. This report may be submitted with the billing invoice. Each bi-weekly progress report must contain the following:

Version 2021-1 10 of

1. Accomplishments: Indicate what was worked on and what was completed during the current reporting period.

2. Funds: Indicate the amount of funds expended during the current reporting period, and the cumulative total to date for the project.

SPECIFIC DEPARTMENT STANDARDS:

Agency standards, if any, in addition to DTMB standards.

PAYMENT SCHEDULE:

Please see the payment schedule outlined below:

Deliverable Invoice Month Amount Project Kickoff – Planning/Project Schedule June Sprint Development

July

$15,228.00

July Sprint Development Activities August $20,228.00 August Sprint Development Activities September $20,228.00 Jira Test Cases, UAT and Support Activities, Installation Plan October $20,228.00 Product Backlog and Production Release November (Completion) $25,228.00 Total $ 101,140.00

Payment will be made on a final acceptance basis. DTMB will pay CONTRACTOR upon receipt of properly completed invoice(s) which shall be submitted to the billing address on the State issued purchase order not more often than monthly. DTMB Accounts Payable area will coordinate obtaining Agency and DTMB Project Manager approvals. All invoices should reflect actual work completed by payment date and must be approved by the Agency and DTMB Project Manager prior to payment. The invoices shall describe and documen t to the State’s satisfaction a description of the work performed, the progress of the project, and fees. When expenses are invoiced, receipts will need to be provided along with a detailed breakdown of each type of expense.

Payment shall be considered timely if made by DTMB within forty-five (45) days after receipt of properly completed invoices.

Version 2021-1 11 of

EXPENSES:

The State will NOT pay for any travel expenses, including hotel, mileage, meals, parking, etc.

PROJECT CONTACTS:

The designated Agency Project Manager is:

Cindy Homant Michigan State Police State 911 Office MSP HQ 2nd floor 7150 Harris Drive Dimondale, MI 48821 517-230-6552 homantc@michigan.gov

The designated DTMB Project Manager is:

Jim Coggin

DTMB

MSP HQ

Harris Drive Dimondale, MI 48821 517-243-5265 CogginJ@michigan.gov

AGENCY RESPONSIBILITIES:

Role Responsibility KL&A Project Manager • Facilitate meetings

• Prepare status reports

• Maintain enhancement schedule

• Communicate with MSP and DTMB

• Manage development team

• Provide a Schedule

KL&A Developer(s) • Develop the application, enhancements

• Code reviews

KL&A Business Analyst(s) • Write test cases and test plans

• Execute System Integration Testing

• Facilitate User Acceptance Testing with MSP personnel mailto:homantc@michigan.gov mailto:CogginJ@michigan.gov

Version 2021-1 12 of

MSP Test Lead • Identify UAT testers for each Sprint and release

• Review test results

• Attend all testing-related meetings

• Provide input to test case development

MSP UAT Testers • Perform User Acceptance Testing, using test cases provided by KL&A

• Attend product demo and testing-related meetings, as identified by the MSP Test Lead

LOCATION OF WHERE THE WORK IS TO BE PERFORMED:

Consultants will work at:

MSP HQ and KL&A

EXPECTED CONTRACTOR WORK HOURS AND CONDITIONS:

Work hours are not to exceed eight (8) hours a day, forty (40) hours a week. Normal working hours of 8:00 am to 5:00 pm are to be observed unless otherwise agreed to in writing.

No overtime will be permitted.

This purchase order is a release from Contract Number 190000000986. This purchase order, statement of work, and the terms and conditions of Contract Number 190000000986 constitute the entire agreement between the State and the Contractor.

STATE OF MICHIGAN PROCUREMENT

Department Technology, Management and Budget Central Procurement Services 320 S Walnut Street Lansing, MI 48933 P.O. Box 30026, Lansing, MI 48909

CONTRACT CHANGE NOTICE

Change Notice Number 7 to Contract Number MA190000000986

C O

N

TR

A C

TO

R

KUNZ LEIGH & ASSOCIATES INC

2164 University Park Drive

Okemos MI 48864

Justin Shaulis

517-803-3217 j.shaulis@kunzleigh.com

CV0036059

ST

A

TE

Pr og ra m

M an ag er

Various Various

C on tr ac t A dm in is tr at or Patrick Russell DTMB

(517) 648-7767 russellp2@michigan.gov

CONTRACT SUMMARY

911 Office System maintenance and support

INITIAL EFFECTIVE DATE

June 27, 2019

INITIAL EXPIRATION DATE

July 14, 2022

INITIAL AVAILABLE OPTIONS

2 - 1 Year

EXPIRATION DATE

BEFORE

July 14, 2029

PAYMENT TERMS DELIVERY TIMEFRAME

ALTERNATE PAYMENT OPTIONS

P-Card Direct Voucher (PRC) Other

EXTENDED PURCHASING

Yes No

MINIMUM DELIVERY REQUIREMENTS

DESCRIPTION OF CHANGE NOTICE

OPTION LENGTH OF OPTION EXTENSION LENGTH OF EXTENSION

REVISED EXP. DATE

CURRENT VALUE

$1,911,885.00

VALUE OF CHANGE NOTICE

$0.00

ESTIMATED AGGREGATE CONTRACT VALUE

$1,911,885.00

DESCRIPTION

Please note the Program Manager or Contract Administrator may have changed, and are reflected on this Change Notice.

Effective 02/27/2026, the contract is amended to include the following:

Accessibility Requirements

The State is required to comply with the Americans with Disabilities Act of 1990 (ADA) and has adopted standards and procedures regarding accessibility requirements for websites, applications, content, and electronic documents. Due to a change in the law, the State is required to comply with specific accessibility standards for websites, applications, content and documents.

Starting 4/24/2026, throughout the Term, all websites, applications, software, content, and electronic documents, including but not limited to mobile applications, text, images, sounds, videos, controls, animations, links, and documents (including files in the following formats: PDF, word processing, presentation, and spreadsheet), created, provided, or made available by the Contractor under this Contract, must comply with WCAG 2.1 Level AA.

CHANGE NOTICE NO. 7 TO CONTRACT NO. MA190000000986

Program Managers for

Multi-Agency and Statewide Contracts

AGENCY NAME PHONE EMAIL

DTMB Jim Coggin 517-243-5265 CogginJ@michigan.gov

STATE OF MICHIGAN

ENTERPRISE PROCUREMENT

DTMB

320 S Walnut Street Lansing, MI 48933 P.O. Box 30026, Lansing, MI 48909

CONTRACT CHANGE NOTICE

CONTRACT SUMMARY

911 Office System maintenance and support

INITIAL EFFECTIVE DATE INITIAL EXPIRATION DATE INITIAL AVAILABLE OPTIONS EXPIRATION DATE

BEFORE

June 27, 2019 July 14, 2022 2 - 1 Year July 14, 2029

PAYMENT TERMS DELIVERY TIMEFRAME

ALTERNATE PAYMENT OPTIONS EXTENDED PURCHASING

MINIMUM DELIVERY REQUIREMENTS

P-Card Direct Voucher (PRC) Other Yes No

2164 University Park Drive

Okemos MI 48864

Justin Shaulis

517-803-3217 j.shaulis@kunzleigh.com

CV0036059

KUNZ LEIGH & ASSOCIATES INC

C O

N

TR

A C

TO

R

Patrick Russell

(517) 648-7767

DTMB

Various Various

RussellP2@michigan.gov

C ontract

A dm inistrator Program M anagerSTA

TE

Change Notice Number 6

Contract Number MA190000000986 to

DESCRIPTION OF CHANGE NOTICE

OPTION EXTENSIONLENGTH OF OPTION LENGTH OF EXTENSION REVISED EXP. DATE

CURRENT VALUE VALUE OF CHANGE NOTICE ESTIMATED AGGREGATE CONTRACT VALUE

0 Years

$1,829,145.00 $82,740.00 $1,911,885.00

DESCRIPTION

Effective 07/30/2025, the parties hereby agree to the attached Statement of Work for MiSNAP Maintenance Enhancements and add funding in the amount of 82,740.00.

AGENCY NAME PHONE EMAIL

DTMB Jim Coggin 517-243-5265 CogginJ@michigan.gov

Program Managers for

Multi-Agency and Statewide Contracts

CHANGE NOTICE NO. 6 TO CONTRACT NO. MA190000000986

Version 2021-1 1 of 5

STATEMENT OF WORK -

IT CHANGE NOTICE

Project Title:

MiSNAP Maintenance Enhancements 2025

Period of Coverage:

08/01/25-12/31/25

Requesting Department:

Michigan State Police-State 911 Office

Date:

6/27/25

Agency Project Manager:

Cindy Homant

Phone:

517-230-6552

DTMB Project Manager:

Jim Coggin

Phone:

517-243-5265

Brief description of services to be provided:

BACKGROUND:

Over the last few months, the 911 team and KL&A have worked together to identify and gather requirements based on the needs of the 911 team surrounding the changes they are requesting to the MiSNAP application.

For the enhancements identified, the 911 team has created a Jira ticket within the Jira system that allows for the team to track each enhancement and to populate all requirements on that ticket to make certain all needs are identified and met.

PROJECT OBJECTIVE:

The main objective of the enhancements is to help streamline further processing of data and information as well as help improve the everyday tasks that the team completes.

The system has been used for a few years now which has allowed the team to identify items that are outside of the original scope and were not identified originally.

SCOPE OF WORK:

Below you will find all enhancements identified for this round of enhancements. Each enhancement is tied directly to a Jira ticket which all information is tied to.

Summary Issue key Personnel Tab NOO-871 Allow a PSAP Director to add Hire Date on Add Telecommunicator on the Personnel Page NOO-593 Search Persistence FOR ALL SEARCHES regardless of area NOO-914 Update Table in Surcharge tab called Yearly Total to include a quarterly total for Supplier and Retailer NOO-604 Internal Dynamic Submit Notifications not filtered like the current external users notifications that is filtered NOO-712 Attendance Add NOO-813

Version 2021-1 2 of 5

Multi-Student expense add. NOO-844 Application Period NOO-660 Change all notifications to permission based not user based or external user role assigned NOO-772 Dynamic Form Attachment NOO-735 Dynamic form deadline notification NOO-912 External Dynamic Form Notification NOO-768 Approved Courses Report NOO-845 Training Fund FTE Count NOO-738 Dynamic Search NOO-913 Training Course Status Report: Instructor NOO-695 MiCARS integration NOO-462 Resource Attachment NOO-858 Surcharge-extend payment delinquent reporting threshold NOO-919 Leave of Absence status NOO-673

Technical support is required to assist with the following tasks:

None

DELIVERABLES:

Deliverables will not be considered complete until the Agency Project Manager has formally accepted them. Deliverables for this project include:

Deliverables Enhancement Schedule

Product Backlog Jira Test Cases

Application Source Code

MSP will indicate acceptance of the application through written acceptance and sign-off of the deliverables. Upon acceptance, the enhancements will be deemed complete and will be deployed to production.

PROJECT CONTROL AND REPORTS:

A bi-weekly progress report must be submitted to the Agency and DTMB Project Managers throughout the life of this project. This report may be submitted with the billing invoice. Each bi-weekly progress report must contain the following:

Version 2021-1 3 of 5

1. Hours: Indicate the number of hours expended during the past two weeks, and the cumulative total to date for the project. Also state whether the remaining hours are sufficient to complete the project.

2. Accomplishments: Indicate what was worked on and what was completed during the current reporting period.

3. Funds: Indicate the amount of funds expended during the current reporting period, and the cumulative total to date for the project.

SPECIFIC DEPARTMENT STANDARDS:

Agency standards, if any, in addition to DTMB standards.

PAYMENT SCHEDULE:

Please see the payment schedule outlined below:

Deliverable Invoice Month Amount Project Kickoff – Planning/Project Schedule September $10,000.00 September Sprint Development Activities October $17,000.00 October Sprint Development Activities November $17,000.00 Jira Test Cases, UAT and Support Activities, Installation Plan December $17,000.00 Product Backlog and Production Release January (Completion) $21,740.00 Total

$ 82,740.00

The KL&A payment address is:

Kunz, Leigh & Associates P.O. Box 760187 28081 Southfield Road Lathrup Village, MI 48076-0187

Payment will be made on a final acceptance basis. DTMB will pay CONTRACTOR upon receipt of properly completed invoice(s) which shall be submitted to the billing address on the State issued purchase order not more often than monthly. DTMB Accounts Payable area will coordinate obtaining Agency and DTMB Project Manager approvals.

All invoices should reflect actual work completed by payment date and must be approved by the Agency and DTMB Project Manager prior to payment. The invoices shall describe and Michigan.gov/MiProcurement Version 2021-1 4 of 6 document to the State’s satisfaction a description of the work performed, the progress of the project, and fees. When expenses are invoiced, receipts will need to be provided along with a detailed breakdown of each type of expense. Payment shall be considered timely if made by DTMB within forty-five (45) days after receipt of properly completed invoices.

Version 2021-1 4 of 5

EXPENSES:

The State will NOT pay for any travel expenses, including hotel, mileage, meals, parking, etc.

PROJECT CONTACTS:

The designated Agency Project Manager is:

Cindy Homant Michigan State Police State 911 Office MSP HQ 2nd floor 7150 Harris Drive Dimondale, MI 48821 517-230-6552 homantc@michigan.gov

The designated DTMB Project Manager is:

Jim Coggin Department of Technology, Management and Budget MSP HQ 2nd Floor 7150 Harris Drive Dimondale, MI 48821 517-243-5265 cogginj@michigan.gov

KL&A Project Manager • Facilitate meetings

• Prepare status reports

• Maintain enhancement schedule

• Communicate with MSP and DTMB

• Manage development team

• Provide a Schedule

KL&A Developer(s) • Develop the application, enhancements

• Code reviews

KL&A Business Analyst(s) • Write test cases and test plans

• Execute System Integration Testing

• Facilitate User Acceptance Testing with MSP personnel

Version 2021-1 5 of 5

Role Responsibility MSP Test Lead • Identify UAT testers for each Sprint and release

• Review test results

• Attend all testing-related meetings

• Provide input to test case development

MSP UAT Testers • Perform User Acceptance Testing, using test cases provided by KL&A

• Attend product demo and testing-related meetings, as identified by the MSP Test Lead

LOCATION OF WHERE THE WORK IS TO BE PERFORMED:

Consultants will work at:

MSP HQ and KL&A

EXPECTED CONTRACTOR WORK HOURS AND CONDITIONS:

Work hours are not to exceed eight (8) hours a day, forty (40) hours a week. Normal working hours of 8:00 am to 5:00 pm are to be observed unless otherwise agreed to in writing.

No overtime will be permitted.

This purchase order is a release from Contract Number 190000000986. This purchase order, statement of work, and the terms and conditions of Contract Number 190000000986 constitute the entire agreement between the State and the Contractor.

Department of Technology, Management, and Budget

525 W. ALLEGAN ST., LANSING, MICHIGAN 48913

P.O. BOX 30026 LANSING, MICHIGAN 48909

CONTRACT CHANGE NOTICE

CONTRACT SUMMARY

911 Office System maintenance and support

INITIAL EFFECTIVE DATE INITIAL EXPIRATION DATE INITIAL AVAILABLE OPTIONS EXPIRATION DATE

BEFORE

July 15, 2019 July 14, 2022 2 - 12 Months July 14, 2029

PAYMENT TERMS DELIVERY TIMEFRAME

ALTERNATE PAYMENT OPTIONS EXTENDED PURCHASING

MINIMUM DELIVERY REQUIREMENTS

P-Card Direct Voucher (PRC) Other Yes No

2164 University Park Drive

Okemos MI 48864

Justin Shaulis

517-803-3217 j.shaulis@kunzleigh.com

CV0036059

KUNZ LEIGH & ASSOCIATES INC

C O

N

TR

A C

TO

R

Patrick Russell

(517) 648-7767

DTMB

Various Various

Russellp2@michigan.gov

C ontract

A dm inistrator Program M anagerSTA

TE

Change Notice Number 5

Contract Number MA190000000986 to

DESCRIPTION OF CHANGE NOTICE

OPTION EXTENSIONLENGTH OF OPTION LENGTH OF EXTENSION REVISED EXP. DATE

CURRENT VALUE VALUE OF CHANGE NOTICE ESTIMATED AGGREGATE CONTRACT VALUE

$891,595.00 $112,550.00 $1,004,145.00

DESCRIPTION

Effective 07/01/20234, the attached SOW is hereby incorporated into this Contract for enhancements.

Total cost of this project is $112,550.00. No additional funding is needed at this time; existing funds are adequate to support this change.

Please note the Contract Administrator has been changed to Patrick Russell.

DTMB Jim Coggin 517-243-5265 CogginJ@michigan.gov

Program Managers for

Multi-Agency and Statewide Contracts

CHANGE NOTICE NO. 5 TO CONTRACT NO. MA190000000986

Version 2021-1 1 of 6

STATEMENT OF WORK -

IT CHANGE NOTICE

Title:

MiSNAP Maintenance Enhancements 2024

Period of Coverage:

07/01/24-12/31/24

Requesting Department:

Michigan State Police-State 911 Office

Date:

6-27-24

Agency Project Manager:

Cindy Homant

Phone:

517-230-6552

DTMB Project Manager:

Phone:

Brief description of services to be provided:

BACKGROUND:

Over the last few months, the 911 team and KL&A have worked together to identify and gather requirements based on the needs of the 911 team surrounding the maintenance changes they are requesting to the MiSNAP application.

For the enhancements identified, the 911 team has created a Jira ticket within the Jira system that allows for the team to track each enhancement and to populate all requirements on that ticket to make certain all needs are identified and met.

OBJECTIVE:

The main objective of the enhancements is to help streamline further processing of data and information as well as help improve the everyday tasks that the team completes. The system has been used for a few years now which has allowed the team to identify items that are outside of the original scope and were not identified originally.

SCOPE OF WORK:

Below you will find all enhancements identified for this round of enhancements. Each enhancement is tied directly to a Jira ticket which all information is tied to.

Summary Issue key Reducing Signatures on DTS-101 NOO-663 Application Choices-did not apply NOO-626 Deadline Reminder Notification for application, 301 and

500 NOO-650

Plan of action report NOO-671 Plan of action overhaul NOO-672 DTS-101W-add designation status NOO-640

Version 2021-1 2 of 6

Notifications for Course/Instructor Approval/Denial NOO-646 FTE Count Report Totals NOO-544 FTE Count Report NOO-543 Notifications-navigate to notification area NOO-624 Access to Training-active employee that does not need to meet training standards (IT, Director etc) NOO-460 Blank Form Download-implementation of dynamic forms NOO-670 PSAP Search Criteria NOO-641 Course/Instructor Attachment Capability (PSAPs must be able to view) NOO-648 Dynamic Form NOO-467 SNC 500 Form Ballot Drop Down Menu and requirements NOO-522 SNC 301 Adding Questions NOO-647 SNC 301 Form Authority Funding Issue-6 MSP counties NOO-512 System Mailto Links NOO-429 Move 101(signatures) to the 101W form NOO-685 Add edit buttons on the 101W - for telecommunicators hours NOO-686 Add Submit application functionality to 101W form NOO-687

Technical support is required to assist with the following tasks:

None

DELIVERABLES:

Deliverables will not be considered complete until the Agency Project Manager has formally accepted them. Deliverables for this project include:

This table reflects the deliverables stipulated by the State of Michigan.

MSP will indicate acceptance of the application through written acceptance and sign-off of the deliverables. Upon acceptance, the enhancements will be deemed complete and will be deployed to production.

Deliverables

Enhancement Schedule

Product Backlog

Jira Test Cases

Version 2021-1 3 of 6

CONTROL AND REPORTS: This is not a project. It is maintenance. There is no DTMB project manager needed A bi-weekly progress report must be submitted to the Agency and DTMB Project Managers throughout the life of this project. This report may be submitted with the billing invoice. Each bi-weekly progress report must contain the following:

1. Hours: Indicate the number of hours expended during the past two weeks, and the cumulative total to date for the project. Also state whether the remaining hours are sufficient to complete the project.

2. Accomplishments: Indicate what was worked on and what was completed during the current reporting period.

3. Funds: Indicate the amount of funds expended during the current reporting period, and the cumulative total to date for the project.

SPECIFIC DEPARTMENT STANDARDS:

Agency standards, if any, in addition to DTMB standards.

PAYMENT SCHEDULE:

Please see the payment schedule outlined below:

Deliverable Invoice Month Amount Planning, Schedule, and Documentation August $10,000.00 August Sprint Development Activities September $20,000.00 September Sprint Development Activities October $20,000.00 October Sprint Development Activities November $20,000.00 Jira Test Cases, UAT and Support Activities, Installation Plan December $20,000.00 Product Backlog and Production Release January (Completion) $22,550.00 Total $ 112,550.00

The KL&A payment address is:

Kunz, Leigh & Associates P.O. Box 760187 28081 Southfield Road Lathrup Village, MI 48076-0187

Payment will be made on a final acceptance basis. DTMB will pay CONTRACTOR upon receipt of properly completed invoice(s) which shall be submitted to the billing address on the State issued purchase order not more often than monthly. DTMB Accounts Payable area will coordinate obtaining Agency and DTMB Project Manager approvals. All invoices should reflect actual work completed by payment date and must be approved by the Agency and DTMB Project Manager prior to payment. The invoices shall describe and

Version 2021-1 4 of 6 document to the State’s satisfaction a description of the work performed, the progress of the project, and fees. When expenses are invoiced, receipts will need to be provided along with a detailed breakdown of each type of expense.

Payment shall be considered timely if made by DTMB within forty-five (45) days after receipt of properly completed invoices.

EXPENSES:

The State will NOT pay for any travel expenses, including hotel, mileage, meals, parking, etc.

CONTACTS:

The designated Agency Project Manager is:

Cindy Homant Michigan State Police State 911 Office MSP HQ 2nd floor 7150 Harris Drive Dimondale, MI 48821 517-230-6552 homantc@michigan.gov

The designated DTMB Project Manager is:

Name N/A Department Area Building/Floor Address City/State/Zip Phone Number Fax Number Email Address

Version 2021-1 5 of 6

LOCATION OF WHERE THE WORK IS TO BE PERFORMED:

Consultants will work at:

MSP HQ and KL&A

EXPECTED CONTRACTOR WORK HOURS AND CONDITIONS:

KL&A Staff will be available to perform work ac�vi�es Monday through Friday, 8AM to 5PM, and to be available a�er-hours on an as-needed basis. KL&A observes the same holiday schedule as the

State of Michigan.

This purchase order is a release from Contract Number 2. This purchase order, statement of work, and the terms and conditions of Contract Number 190000000986 constitute the entire agreement between the State and the Contractor.

Role Responsibility KL&A Project Manager • Facilitate meetings

• Prepare status reports

• Maintain enhancement schedule

• Communicate with MSP and DTMB

• Manage development team

• Provide a Schedule

KL&A Developer(s) • Develop the application, enhancements

• Code reviews

KL&A Business Analyst • Write test cases and test plans

• Execute System Integration Testing

• Facilitate User Acceptance Testing with MSP personnel

MSP Test Lead • Identify UAT testers for each Sprint and release

• Review test results

• Attend all testing-related meetings

• Provide input to test case development

MSP UAT Testers • Perform User Acceptance Testing, using test cases provided by

KL&A

• Attend product demo and testing-related meetings, as identified by the MSP Test Lead

Version 2021-1 6 of 6

Department of Technology, Management, and Budget

525 W. ALLEGAN ST., LANSING, MICHIGAN 48913

P.O. BOX 30026 LANSING, MICHIGAN 48909

CONTRACT CHANGE NOTICE

CONTRACT SUMMARY

911 Office System maintenance and support

INITIAL EFFECTIVE DATE INITIAL EXPIRATION DATE INITIAL AVAILABLE OPTIONS EXPIRATION DATE

BEFORE

July 15, 2019 July 14, 2022 2 - 12 Months July 14, 2024

PAYMENT TERMS DELIVERY TIMEFRAME

ALTERNATE PAYMENT OPTIONS EXTENDED PURCHASING

MINIMUM DELIVERY REQUIREMENTS

P-Card Direct Voucher (PRC) Other Yes No

2164 University Park Drive

Okemos MI 48864

Justin Shaulis

517-803-3217 j.shaulis@kunzleigh.com

CV0036059

KUNZ LEIGH & ASSOCIATES INC

C O

N

TR

A C

TO

R

Jarrod Barron

(517) 249-0406

DTMB

Various Various

BarronJ1@michigan.gov

STA

TE

C ontract

A dm inistrator Program M anager

Change Notice Number 4

Contract Number MA190000000986 to

DESCRIPTION OF CHANGE NOTICE

OPTION EXTENSIONLENGTH OF OPTION LENGTH OF EXTENSION REVISED EXP. DATE

CURRENT VALUE VALUE OF CHANGE NOTICE ESTIMATED AGGREGATE CONTRACT VALUE

5 Years July 14, 2029

$891,595.00 $825,000.00 $1,716,595.00

DESCRIPTION

Effective 06/04/2024, the parties add $825,000.00, extend this Contract to 7/14/2029 with additional options through 7/14/2034, and fully restate the Contract per the attached documentation. All other terms, conditions, specifications, and pricing remain the same. Per contractor, agency, DTMB Central Procurement and State Administrative Board approval on 6/4/2024. Internal State Note: $249,999.99 remaining Ad Board funds after this contract change notice.

DTMB Jim Coggin 517-249-0867 CogginJ@michigan.gov

Program Managers for

Multi-Agency and Statewide Contracts

CHANGE NOTICE NO. 4 TO CONTRACT NO. MA190000000986

CUSTOM SOFTWARE DEVELOPMENT

CONTRACT TERMS

This CUSTOM SOFTWARE DEVELOPMENT CONTRACT (this “Contract”) is agreed to between the State of Michigan (the “State”) and KUNZ LEIGH & ASSOCIATES INC (“Contractor”), a Michigan corporation.

This Contract is effective on July 15, 2024 (“Effective Date”), and unless earlier terminated, will expire on July 14, 2029 (the “Term”).

This Contract may be renewed for up to five (5) additional 1-year Option year period(s). Renewal must be by written agreement of the parties and will automatically extend the Term of this Contract.

The parties agree as follows:

1. Definitions. For purposes of this Contract, the following terms have the following meanings:

“Acceptance” has the meaning set forth in Section 10.5.

“Acceptance Tests” means such tests as may be conducted in accordance with Section 10 and the Statement of Work to determine whether any Software Deliverable meets the requirements of this Contract and the Specifications and Documentation.

“Affiliate” means any entity which directly or indirectly controls, is controlled by or is under common control of Contractor. The term “control” means the possession of the power to direct or cause the direction of the management and the policies of an entity, whether through the ownership of a majority of the outstanding voting rights or by contract or otherwise.

“Aggregate Software” means the Software, as a whole, to be developed or otherwise provided under the Statement of Work. For avoidance of doubt, if the Statement of Work provides for a single Software Deliverable, such Software Deliverable also constitutes Aggregate Software.

“Allegedly Infringing Materials” has the meaning set forth in Section 19.3(b)(ii).

“API” means all Application Programming Interfaces and associated API Documentation provided by Contractor, and as updated from time to time, to allow the Software to integrate with various State and Third Party Software.

“Approved Open-Source Components” means Open-Source Components that the State has approved to be included in or used in connection with any Software developed or provided under this Contract, and are specifically identified in the Statement of Work.

“Approved Third-Party Materials” means Third-Party Materials that the State has approved to be included in or for use in connection with any Software developed or provided under this Contract, and are specifically identified in the Statement of Work.

“Background Technology” means all software, data, know-how, ideas, methodologies, specifications, and other technology created prior to or independently of the performance of the Services in which Contractor owns such Intellectual Property Rights as are necessary for Contractor to grant the rights and licenses set forth in Section 15, and for the State (including its licensees, successors and assigns) to exercise such rights and licenses, without violating any right of any Third Party or any Law or incurring any payment obligation to any Third Party.

Background Technology must be identified as Background Technology in the Statement of Work.

“Business Day” means a day other than a Saturday, Sunday or other day on which the State is authorized or required by Law to be closed for business.

“Business Owner” is the individual appointed by the end-user agency procuring the software to (a) act as such agency’s representative in all matters relating to the Contract, and (b) co-sign off on the State’s notice of Acceptance for all Software Deliverables and Aggregate Software. The Business Owner will be identified in the Statement of Work.

“Business Requirements Specification” means the specification setting forth the State’s business requirements regarding the features and functionality of the Software, as set forth in the Statement of Work.

“Change” has the meaning set forth in Section 2.2.

“Change Notice” has the meaning set forth in Section 2.2(b).

“Change Proposal” has the meaning set forth in Section 2.2(a).

“Change Request” has the meaning set forth in Section 2.2.

“Confidential Information” has the meaning set forth in Section 23.1.

“Contract” has the meaning set forth in the preamble.

“Contract Administrator” is the individual appointed by each party to (a) administer the terms of this Contract, and (b) approve and execute any Change Notices under this Contract. Each party’s Contract Administrator will be identified in the Statement of Work.

“Contractor” has the meaning set forth in the preamble.

“Contractor’s Bid Response” means the Contractor’s proposal submitted in response to the RFP.

“Contractor Personnel” means all employees of Contractor or any Permitted Subcontractors involved in the performance of Services or providing Work Product under this Contract.

“Deliverables” means all Software Deliverables and all other documents, Work Product, and other materials that Contractor is required to or otherwise does provide to the State under this Contract and otherwise in connection with any Services, including all items specifically identified as Deliverables in the Statement of Work.

“Derivative Work” means any modification, addition, upgrade, update, or improvement of the Software and any other work constituting a derivative work under the United States Copyright Act, 17 U.S.C. Section 101, et seq.

"Digital Accessibility Standards” means the accessibility standards provided in the SOM Digital Standards, located at https://www.michigan.gov/standards.

“Dispute Resolution Procedure” means the procedure for resolving disputes under this Contract as set forth in…