18-401-SOL-00001_Amendment_7.pdf

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Attached to
Service Desk Services and End-User Support Services Federal contract opportunity
Solicitation number
18-401-SOL-00001
Issued by
Department of Health and Human Services Office of the Inspector General

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18-401-SOL-00001_Amendment_4.pdf PDF
Attachment_Amendment_4_18-401-SOL-00001.pdf PDF
18-401-SOL-00001_Amendment_3.pdf PDF
18-401-SOL-00001_Amendment_2.pdf PDF
18-401-SOL-00001.pdf PDF

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AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT 1. CONTRACT ID CODE PAGE OF PAGES

1 3

2. AMENDMENT/MODIFICATION NO.

000007

3. EFFECTIVE DATE

11/14/2017

4. REQUISITION/PURCHASE REQ. NO. 5. PROJECT NO. (If applicable)

6. ISSUED BY CODE OS-OIG 7. ADMINISTERED BY (If other than Item 6) CODE Office of Inspector General 330 Independence Ave SW 5th Floor Washington DC 20201

8. NAME AND ADDRESS OF CONTRACTOR (No., street, county, State and ZIP Code) (x) 9A. AMENDMENT OF SOLICITATION NO.

18-401-SOL-00001

x 9B. DATED (SEE ITEM 11)

10/25/2017

10A. MODIFICATION OF CONTRACT/ORDER NO.

10B. DATED (SEE ITEM 13)

CODE FACILITY CODE

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

x The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offers is extended, xis not extended.

Offers must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended , by one of the following methods: (a) By completing Items 8 and 15, and returning 1 copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted ; or (c) By separate letter or telegram which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGEMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY RESULT IN REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted , such change may be made by telegram or letter, provided each telegram or letter makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

12. ACCOUNTING AND APPROPRIATION DATA (If required)

13. THIS ITEM ONLY APPLIES TO MODIFICATION OF CONTRACTS/ORDERS. IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

E. IMPORTANT: Contractor is not, is required to sign this document and return copies to the issuing office.

14. DESCRIPTION OF AMENDMENT/MODIFICATION (Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

See attached.

Except as provided herein, all terms and conditions of the document referenced in Item 9 A or 10A, as heretofore changed, remains unchanged and in full force and effect .

15A. NAME AND TITLE OF SIGNER (Type or print) 16A. NAME AND TITLE OF CONTRACTING OFFICER (Type or print)

JAMES N. CHESTNUT

15B. CONTRACTOR/OFFEROR

(Signature of person authorized to sign)

15C. DATE SIGNED 16B. UNITED STATES OF AMERICA

(Signature of Contracting Officer)

16C. DATE SIGNED

NSN 7540-01-152-8070

Previous edition unusable

STANDARD FORM 30 (REV. 10-83)

Prescribed by GSA FAR (48 CFR) 53.243

CHECK ONE

Questions and Answers- RFP 18-401-SOL-00001 Amendment 7

Question: Does the government envision transitioning all 1,937 Federal and Contract staff members to CO-CO?

Answer: No, the Government does not plan a transition of our staff to CO-CO at this time.

Question: Are there any government FTEs performing any of the tasks listed in the RFP?

Answer: Yes

a. If yes, can you provide the number of government employees and their locations in DC or the Regional Offices? 11 FTEs

b. Will this task takeover the service desk responsibilities of the current Federal employee’s onsite in each of the regions? Yes

c. Is there any desire to convert these government employees to full time contractor staff? Information not available

Question: Based on the increased scope of work from the incumbent contract, does the government anticipate a staffing level higher than 16?

Answer: Contractor should propose the number of staff needed to perform tasks in the SOW

Question: There are great differences in pricing between different GSS standard systems and options offered on the SEWP contract – In order to perform a fair evaluation, will the government specify which standard GSS configuration, including options and accessories need to be included in CLIN.

Answer: The government will specify its configurations in the OIG catalog.

Reference: C.3.1 OPTIONAL TASKS: SERVICE LEVEL AGREEMENTS Question: Please include definition and criteria for each of the impact levels as defined in the table of section C.3.1.

Answer: See section C.4.1 for definitions of Impact and Urgency, and Section C.4.3 for Response Level Model.

Question: For the Past Performance Questionnaire (PPQ), Form J.1, do the Assessors need to email the PPQs directly to Mr. Chestnut?

Answer: Yes

a. If yes, is there a due date to have these forms submitted? Submission date/time is the same as for proposals

b. The form does not have a signature field, is that acceptable? Yes

Question: Will software purchasing/licensing be the responsibility of the government or is this expected to be provided by the contractor when we transition to the CO-CO model?

Answer: The Government will make a decision on software/licensing when we go through the transition to the CO-CO Model

//////////////////////////////////////////////End of Questions and Answers//////////////////////////////////////

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS
13. THIS ITEM ONLY APPLIES TO MODIFICATION OF CONTRACTS/ORDERS. IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

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