Solicitation_18-245-SOL-00006_Chinle_Nurse_Call_System.pdf

Chinle Nurse Call System Solicitation Number: 18‐245‐SOL‐00006

ISSUE DATE: March 16, 2018 DUE DATE: April 18, 2018

This is a combined synopsis/solicitation for commercial items prepared in accordance with the format in Subpart 12.6, as supplemented with additional information included in this notice. This announcement constitutes the only solicitation; proposals are being requested and a written solicitation will not be issued. The Buy Indian Act, 25 U.S.C. 47, prescribes the application of the advertising requirements of 41 U.S.C. 6101 to the acquisition of Indian supplies. This solicitation is a Total Small Business Buy Indian Set‐ Aside. The Navajo Area Indian Health Service, Chinle Comprehensive Health Care Facility is Requesting for Proposals from interested Offerors to provide a Nurse Call System. It is requested that you review the enclosed RFP proposal instructions and provide this office with a proposal, utilizing the information contained therein. The Government contemplates award of a requirements type firm fixed price contract resulting from this solicitation.

COMPLETION OF SOLICITATION REQUIREMENTS

Ensure all forms and additional information are completed in their entirety. Verify calculations before signing the proposal.

1. Standard Form 1449‐Solicitation/Contract/Order or Commercial Items

2. Section B.2: Fee Schedule/Pricing

3. Section B.6 Specifications, Salient Characteristics, System Design and Configuration as required.

4. Section B.13: Contractor’s Point of Contact

5. Section E.2: 52.212‐2 Evaluations‐Commercial Items (OCT 2014)

6. Section E.3: 52.212‐3 Offeror Representation & Certifications ‐ Commercial Items (JAN

2017)

7. Completed set of Section E: Solicitations Provisions E.1‐E.6

8. Prospective Offerors are required to complete registration in the System for Award

Management (SAM) database in accordance with FAR 4.1102.

Offerors’ proposal shall be prepared and submitted in accordance with Paragraph E.1 52.212‐1 Instructions to Offeror Commercial Items. This paragraph shall stipulate the submission of all required documents, certifications, etc., to determine your responsibility of providing the required services. All proposals shall be received in the Department of Acquisitions and Contracts by the due date listed above.

Chinle Comprehensive Health Care Facility Attn: Tanya Begay, Contracting Officer Off Highway 191 & Hospital Drive PO Drawer “PH” Chinle, AZ 86503

MARK YOUR ENVELOPE: “CHINLE NURSE CALL SYSTEM”

This requirement is a 100% Total Small Business Buy Indian Set‐Aside 25 U.S.C 47

32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE

32c. DATE 32b. SIGNATURE OF AUTHORIZED GOVERNMENT REPRESENTATIVE

ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED:

32a. QUANTITY IN COLUMN 21 HAS BEEN

RECEIVED INSPECTED

40. PAID BY39. S/R VOUCHER NUMBER38. S/R ACCOUNT NUMBER

37. CHECK NUMBER

FINALPARTIAL

36. PAYMENT

FINALPARTIAL

35. AMOUNT VERIFIED

CORRECT FOR

34. VOUCHER NUMBER33. SHIP NUMBER

COMPLETE

32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE

42d. TOTAL CONTAINERS42c. DATE REC'D (YY/MM/DD)

42b. RECEIVED AT (Location)

42a. RECEIVED BY (Print)

41c. DATE41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER

41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT

STANDARD FORM 1449 (REV. 2/2012) BACK

24.

AMOUNT

23.

UNIT PRICE

22.

UNIT

21.

QUANTITY

20.

SCHEDULE OF SUPPLIES/SERVICES

19.

ITEM NO.

1 Nurse Call System (NCS) includes the following:

1) Hardware

2) VoIP Server/Enterprise Server

3) Enhanced Reporting

2 Clinical Education

32f. TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT REPRESENTATIVE

32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT REPRESENTATIVE

53 2 of

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TABLE OF CONTENTS

Page No.

SECTION A STANDARD FORM 1449/CONTRACT/ORDER FOR COMMERCIAL ITEMS 1

SECTION B CONTINUATION OF SF‐1449 2

B.1 General/Purpose of Contract 4

B.2 Fee Schedule/Pricing 4

B.3 Definitions 5

B.4 Statement of Work 6

B.5 Government Furnished Property/Information/Materials 8

B.6 Specifications, Salient Characteristic, System Design and Configuration 8

B.7 Reporting 15

B.8 Submittals 16

B.9 Quality Assurance 16

B.10 Invoice Submission 17

B.11 Contracting Officer’s Responsibility 17

B.12 Contracting Officer’s Representative (COR) 17

B.13 Contractor’s Point of Contact 18

SECTION C CONTRACT CLAUSES 19

C.1 52.252‐2 Clauses Incorporated by Reference (FEB 1998) 19

C.2 52.212‐4 Contract Terms & Conditions‐Commercial Items (JAN 2017) 19

C.3 52.212‐5 Contract Terms & Conditions Required to Implement Statues or Executive Orders—Commercial Items (JAN 2018)

C.4 52.232‐18 Availability of Funds (APR 1984) 28

C.5 52.237‐2 Protection of Government Buildings, Equipment and Vegetation (APR 1984)

C.6 Department of Health and Human Services Acquisition Regulation (HHSAR) (48 CFR Chapter 3) Clauses

SECTION D CONTRACT DOCUMENTS, EXHIBITS, OR ATTACHMENTS 30

SECTION E SOLICITATION PROVISIONS 31

E.1 52.212‐1 INSTRUCTIONS TO OFFERORS‐COMMERICAL ITEMS (JAN 2017) 31

E.2 52.212‐2 EVALUATION‐COMMERICAL ITEMS (OCT 2014) 34

E.3 52.212‐3 OFFEROR REPRESENTATIONS AND CERTIFICATIONS‐

COMMERCIAL ITEMS (NOV 2017)

E.4 52.216‐1 TYPE OF CONTRACT (APR 1984) 51

E.5 52.233‐2 SERVICE OF PROTEST (SEP 2006) 51

E.6 52.237‐1 SITE VISIT (APR 1984) 51

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SECTION B – CONTINUATION OF SF1449

B.1 General/Purpose of Contract:

The Navajo Area Indian Health Service (NAIHS), Chinle Comprehensive Health Care Facility (CCHCF) is seeking to procure services for a contractor to provide an Internet Protocol (iP) Nurse Call System (NCS) to provide supervised audible communication between the patient(s) and the healthcare staff in the inpatient units, the emergency room, and the radiology department. The contractor shall be responsible for supplying all elements as noted in the specified requirements of such system; including, but not limited to the software, interfaces, training to CCHCF staff to maintain and operate all components of NCS. The

NCS that will be used as communication between the patient(s) and the healthcare provider staff when assistance is needed immediately at the bedside; ensuring patient needs are met in a safe and private manner, while meeting state, federal, and local regulations and requirements of a healthcare setting.

The Indian Health Service (IHS), an agency within the Department of Health and Human Services, is responsible for providing federal healthcare services to American Indians and Alaska Natives. The provision of healthcare services to members of federally‐recognized tribes grew out of the special government‐to‐government relationship between the federal government and Indian tribes. The Indian

Health Service (IHS) is the principal federal health care provider and health advocate for Indian people and its goal is to raise their health status to the highest possible level. The IHS provides a comprehensive health service delivery system for approximately 1.9 million American Indians and Alaska Natives who belong to 564 federally recognized tribes in 35 states. The Chinle Comprehensive Health Care Facility

(CCHCF) is a Navajo Area IHS facility.

The Chinle Comprehensive Health Care Facility (CCHCF) is based in Chinle, Arizona (Northeast Arizona near

Canyon De Chelly National Monument). The CCHCF is a 60 bed hospital which serves as the health care hub for the region. CCHCF serves a population of about 35,000, located in Chinle, Arizona. Hospital departments include the 24‐Hour Emergency Room (ER), Urgent Care (UC), Special Care Unit (SCU), Adult

Medical‐Surgical (ACU), Pediatric Care Unit (PCU), Obstetrical Care Unit (OCU), Surgery Department

(OR/PACU), Outpatient Department: includes Maternal Child Health (MCH), Pediatrics (POPD), Internal

Medicine (IM), Family Practice (FP) and Specialty Clinic. Chinle Hospital provides intra‐facility ACLS and

BLS medical transport from the field clinics.

B.2 Fee Schedule/Pricing:

The Contractor will be compensated a firm fixed amount for the Nurse Call System. CCHCF has identified a specific brand name, but will accept brand name or equal descriptions per FAR 6.302‐1(c)(2) that meet all the requirements listed herein.

2.1 Fee Schedule

Line Item Description Quantity Price

2.1.1 Nurse Call System Hardware 1 each $

2.1.2 VoIP Server/Enterprise Server 1 each $

2.1.3 Enhanced Reporting 1 each $

2.1.4 Clinical Education 1 each $

Total = $

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B.3 Definitions

1. Acceptance: An authorized representative of the Government has inspected and agreed that the work meets all requirements of this contract, to include documentation requirements.

2. Approval: The Government has reviewed submittals, deliverables, or administrative documents

(e.g., insurance certificates, installation schedules, planned utility interruptions, etc.) and has determined the documents conform to contract or contract requirements. Government Approval shall not relieve the Contractor from responsibility for complying with contract requirements.

3. Audio Station: A device used to place and annunciate calls through the NCS. Also, a primary point of two‐way communication between patients or visitors and staff or between staff. Audio Stations can be standard (no touch‐screen interface) or graphical (touch screen interface).

4. Regular Business Hours: Monday through Friday, 8:00am‐5:00pm

5. Call Switches: Initiating devices that provide the ability to call for assistance from the patient room and allow for communication through the NCS.

6. Contracting Officer (CO): A Government employee with warranted delegated authority to enter into, administer, and/or terminate contracts.

7. Contracting Officer’s Representative (COR): A Government individual responsible for administration of this contract. The COR closely monitors the contract for contractor compliance and provides feed back to the Contracting Officer.

8. Contractor: The individual or firm awarded a legal binding contract to provide supplies and/or services.

9. Corridor Lights: Also called done / zone lights, a set of configurable LED lights which provide a visual signal to indicate the status and location of various events occurring in a nursing unit.

10. Electronic Whiteboard: A real‐time dashboard, typically displayed on large central monitors, displaying NCS, patient and smart bed information.

11. Federal Acquisition Regulations (FAR): The FAR is the primary set of regulations for use by all

Federal Executive agencies in their acquisition of supplies and services with appropriated funds.

12. Manufacturer: The company responsible for the production and design of the NCS.

13. NCS: Nurse Call System

14. Past Performance Information: Relevant information regarding a contractor’s actions under previously awarded contracts. It includes the contractor’s record of conforming to specifications and to standards of good workmanship; the contractor’s record of containing and forecasting costs on any previously performed cost reimbursable contracts; the contractor’s adherence to contract schedules, including the administrative aspects of performance; the contractor’s history for reasonable and cooperative behavior and commitment to customer satisfaction; and generally, the contractor’s business‐ like concern for the interest of the customer.

15. Pillow Speakers: A hand‐held device used to place calls and indicated patient requests (e.g.

medication or bathroom requests) through the NCS as well as control entertainment and lighting from the patient bed.

16. Root Cause: A situation where performance does not meet expectations. Cause suggests responsibility or a factor to blame for a problem.

17. Smart Bed: A hospital bed capable of sharing bed status, patient weight, patient presence, and alarm data with the NCS.

18. Smart Bed Connector: Provides the interface for connecting beds, pillow speakers and medical devices to the NCS.

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19. Staff Console: A central point to monitor and respond to calls placed with the NCS. The Staff

Console, also called a master station, displays incoming calls from patients and connected healthcare equipment, and provides a means for the user to prioritize, triage and/or respond to selected events.

B.4 Statement of Work

1. The Contractor shall furnish all labor, supervision, materials, supplies, tools, equipment, and expertise necessary to design, deliver, assemble, and install a state of the art fully functional healthcare Internet Protocol (iP) Nurse Call System (NCS) in the Nurse Stations listed below that meets all of the requirements listed herein.

2. The Contractor shall be responsible for supplying all elements as noted in the specified requirements of such system; including, but not limited to the software, interfaces, training to CCHCF staff to maintain and operate all components of NCS.

3. The Contractor shall provide the following:

a. Ship all equipment, hardware, and software to site, specified below.

b. Install all components, including all hardware, software, and wiring.

c. Configure software interface from patient rooms to central monitor station, which shall be located in six (6) nurse station areas: Urgent Care (UC), Emergency Department (ER) and Radiology department, Operating Room (OR) and Special Care Unit (SCU), Obstetric Care Unit (OCU), Adult Care Unit (ACU) and Pediatric Care Unit (PCU).

d. Testing of all interface capabilities of all units.

e. Training of nursing, IT, Biomedical, clinical super users as needed.

f. Training of IT, informatics, and biomedical staff, enabling and allowing for maintenance of software data systems.

g. Provide continued support of software.

h. The Contractor shall furnish an install equipment within 120‐160 days after contract award.

4. The contractor shall deliver and install NCS in the following Nurse Station locations:

a. Urgent Care (UC)

(1) 10 inch Staff Console desk mounted at nurses station 12 single bulb dome light 11 patient rooms with code blue push button switches and 11 equipment receptacles 1 bath switch 3 staff stations 5 Room Control Boards Staff locating throughout UC

b. Emergency Department (ED) & Radiology

(1) 10 inch Staff Console desk mounted at nurses station 11 patient bays in ED with code blue push button switches and 6 equipment receptacles 5 patient rooms in Radiology with code blue push button switches 5 bath switch 3 staff stations 1 Graphical Annunciator 5 Room Control Boards Staff locating throughout both ED & Radiology

c. Operating Room (OR)/Special Care Unit (SCU)

(1) 10 inch Staff Console desk mounted at nurses station 4 audio station bed connector

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1 single bulb dome light 8 icon based light LED dome light 4 code blue push button switches 5 bath switches 7 staff stations without code blue 3 patient stations with code blue 1 graphical staff room station 4 graphical patient room stations 9 Room Control Board Staff locating throughout ORs and SCU

d. Obstetric Care Unit (OCU)

(1) 10 inch Staff Console desk mounted at nurses station 18 audio station bed connector 13 icon based light LED dome light 11 bath switches with cancel 10 bath switches without cancel 8 staff stations 2 patient stations 13 patient graphical room stations 18 Room Control Boards Staff locating throughout OCU

e. Adult Care Unit (ACU) & Pediatric Care Unit (PCU)

(2) 10 inch Staff Console desk mounted at nurses station 44 audio station bed connector 1 single bulb dome light 28 icon based light LED dome light 25 bath switches with cancel 24 bath switches without cancel 15 staff stations without code blue 28 patient rooms patient graphical stations 30 Room Control Boards Staff locating throughout ACU & PCU

5. The Contractor shall develop and maintain a comprehensive safety program. All contractor’s personnel onsite shall use Personal Protective Equipment (PPE) that meets OSHA regulations and other applicable safety regulations.

6. The Contractor shall comply with Hospital’s Interim Life Safety Measure (ILSM) and Infection Control Risk Assessments (ICRA) while doing business on IHS property. All work areas shall be maintained in a clean and orderly condition with NO piling of demolished materials.

7. The Contractor shall conduct services during regular business hours to the maximum extent possible according to the schedule developed with CCHCF Approval. If required to meet the approved installation schedule, evening and weekend hours may be necessary and determined in advance and with approval from Contracting Officer as based on building requirements and/ or client time requirements.

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B.5 Government Furnished Property/Information/Materials

Government‐unique information related to this requirement, which is necessary for Contractor’s performance, will be made available to the Contractor. The Contracting Officer or designee will be the point of contact for identification of any required information to be supplied by the Government.

B.6 Specifications, Salient Characteristics, System Design, and Configuration

This specification provides the minimum requirements for a supervised audio‐visual Voice over IP‐based (VoIP) Nurse Call System (NCS). The NCS shall include, but not be limited to all equipment, materials, labor, documentation, and services necessary to furnish and install a complete, operational VoIP‐based NCS.

1. The NCS shall be capable of supporting up to 2,000 Internet Protocol (IP) addressable devices (graphical audio stations, staff consoles, room control boards) across a single enterprise.

a. IP addressable devices shall be TCP/IP (Transmission Control Protocol/Internet Protocol) based and their IP addresses shall be issued via Dynamic Host Configuration Protocol (DHCP).

b. Preset host file lookup shall be resolved using Domain Name System (DNS).

2. The NCS cable plan shall be of standard Ethernet topology utilizing dedicated CAT5e/6 home runs to each location.

a. The NCS shall support fiber cable for interconnections between Power over Ethernet switches.

3. NCS architecture shall utilize an internal power supply; not external power supplies. Any systems requiring power supplies to be installed separately from the control equipment shall not be accepted.

a. Systems requiring separate cabling for main power shall not be accepted. Separate cabling for Uninterruptible Power Supply (UPS) backup in IT Closets (Intermediate Distribution Frame or Main Distribution Frame) is permitted.

b. A backup, battery power supply shall be available in the event that the main power supply should fail.

4. Head end equipment / controller equipment shall be standard 19” rack mountable.

5. Servers used to support the NCS shall use a Windows Server OS and a SQL database.

a. The NCS shall support the option to use distributed server setup.

b. The NCS shall support the use of virtual machines in the Owner’s existing data center. Any virtual machines used for the NCS shall support high availability.

6. The NCS shall support the use of LAN and WAN connections. WAN connections shall meet the following latency requirements:

a. Real Time Locating System – 10 milliseconds or less, bidirectional.

b. VoIP – 100 milliseconds or less, unidirectional.

7. It shall be able to configure the NCS using a modular, flexible Graphical User Interface (GUI) application that provides the ability to:

a. Manage (add, delete, modify) staff assignments by unit, patient room.

b. Assign and remove patient safety status for falls, skin and/or pulmonary risk(s).

c. View electronic whiteboard data.

d. Configure NCS automated reminders.

e. Utilize active directory for single sign on access to the GUI and reporting applications.

f. Configure the display of patient data to comply with HIPPA regulations.

g. Provide an audit trail for changes made in the application when an active directory integration is in place.

8. The NCS shall be network‐based and incorporate decentralized, distributed intelligence architecture.

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9. PRODUCTS

a. The NCS shall allow both data and voice to be distributed over a common network infrastructure.

b. The NCS shall consist of (include):

Staff Consoles Patient and Staff Audio Stations (Standard and/or Graphical) Smart Bed Connectors Bed Side Rail Interface Call Switches Remote Audio Devices Corridor (Dome / Zone) Lights Room Control Boards (RCB) Power over Ethernet (PoE) Switches Bed Interface Device (pillow speaker, bed and auxiliary input) Configuration Software Electronic Whiteboard

c. The NCS shall provide optional complementary products: Real‐Time Locating System infrastructure. Reporting Software and Smart Beds.

10. STAFF CONSOLES

a. All staff consoles shall have antimicrobial additives in the plastics to prevent biodegradation due to bacterial residue.

b. All staff consoles shall have at least a 10 inch (25.4 cm) full color LCD touch‐screen interface.

i. The touch screen shall utilize programmable soft keys as opposed to a mechanical dial/touchpad.

ii. The staff console shall support the connection of an external keyboard.

iii. The staff console display shall provide an adjustable tilt mechanism for viewing clarity.

iv. The call pending screen on the staff console shall allow at least six calls to be visible without the need to scroll. The staff console shall provide a simple scrolling function to view additional calls when more than six pending calls are present.

v. The staff console shall provide visibility to patient data without the use of a separate PC. Patient data and staff location shall display automatically (without need of a user‐ initiated query) upon receipt of a call from a patient.

vi. The staff console shall provide a cleaning mode which, when activated, shall temporarily disable the front panel buttons or touch screen for 15 seconds, and display a message to indicate that the device is in cleaning mode.

c. The staff console shall be capable of desk‐mounted or wall‐mounted installation.

d. The staff console shall monitor single or multiple nursing units based on facility configuration.

Monitoring configuration shall be adjustable by nursing unit.

e. The staff console shall provide two‐way full‐duplex staff‐to‐patient and staff‐to‐staff voice communications. Systems utilizing one‐way (half‐duplex) audio shall not be accepted.

i. Staff consoles shall include a handset for private communication and shall also support speaker phone for monitoring events.

ii. Staff consoles shall have the ability to adjust talk and listen volume levels on a room‐ by‐room basis. Nurse Call Systems using group or zone‐wide audio adjustments shall not be accepted.

iii. Staff consoles shall be capable of placing a call to staff using the display screen.

f. The staff console shall visually display and audibly annunciate patient calls, system alerts, and calls / alarms from connected healthcare equipment.

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i. The user shall be able to prioritize, select and respond to each event.

ii. Audible call annunciation shall be configurable and shall indicate priority level.

iii. Incoming calls shall be displayed in the colors assigned to their specific priority levels.

iv. The staff console shall provide visual identification of the calling station(s) and display call information including room number, priority, call type, wait time, status, patient name, patient risk, patient notes, assigned caregiver(s), and location of assigned caregiver(s).

g. Staff console shall have the ability to classify a normal, incoming call as another call type.

i. The staff console shall facilitate text message / SMS delivery of the specific call type (ex.

pain request) to the applicable caregiver on a wireless phone

h. The staff console shall log all calls, including incoming calls, altered call types and cancelled calls, for reporting purposes.

i. The staff console shall be IP‐based, utilizing VoIP technology.

j. The staff console shall connect to the nurse call network and receive data utilizing CAT5e/6 cable and powered Ethernet. No separate power supply, external transformer or wiring shall be used.

11. AUDIO (PATIENT / STAFF) STATIONS

a. Audio stations shall have antimicrobial additives embedded in the plastic to prevent breakdown due to bacterial residue.

b. Audio stations shall provide two‐way full‐duplex staff‐to‐patient and staff‐to‐staff voice communications with two built‐in speakers and a separate microphone.

c. Audio stations shall be equipped with two call buttons and a cancel button, at a minimum.

d. Any audio station shall be configured to act as a patient or staff station.

e. Staff / duty stations have all the functionality of an audio station with the exception of a code blue lever.

f. The NCS shall allow for each patient room to have a dedicated audio line to prevent “line busy” indication when calling back into patient locations.

g. Standard and graphical options for patient and staff stations shall be available and able to co‐ exist within the same unit and NCS.

h. Audio stations shall mount in a 3‐gang back box.

i. Audio stations shall provide a cleaning mode which, when activated, shall temporarily disable the front panel buttons or touch screen for 15 seconds, and display a message indicating that the device is in cleaning mode.

j. Audio stations shall have a dedicated code blue lever for actuating a code blue call.

k. Audio stations shall have two speakers to provide clear audio throughout the patient room

l. Audio stations shall not have call devices (beds, other equipment) connected directly to the audio station via a cable.

m. Audio stations shall have a visible LED to indicate call and communication status.

n. Audio stations shall not have dual in‐line package (DIP) switches that require manual setting by field personnel. Audio stations utilizing manual DIP switches shall not be considered.

o. Audio stations shall be hot swappable and not require system shutdown or removal of power prior to replacement.

p. All audio stations shall be supervised so that if a device is not able to function – the device becomes powered down for example – then it shall send an alert through the NCS.

12. GRAPHICAL AUDIO STATIONS

a. The NCS shall provide the option for graphical touch screen audio stations in patient rooms.

There shall be no requirement to mount a standard patient station in the same room as a

Page | 11 graphical station. Systems that require a standard and graphical station in patient rooms shall not be considered.

i. One graphical station shall act as both a nurse call station and a workflow‐enhancing device capable of managing both patient‐focused and staff‐focused applications.

ii. The graphical station shall include configurable action request buttons to route non‐ patient calls to appropriate facility staff (e.g. the “clean room” button routes a call to janitorial staff). These calls shall include the type of request and the room number.

iii. The graphical station shall provide automated reminders which notify staff of recurring patient care actions (e.g. nurse rounding reminders).

1. Reminders shall automatically send a notification to the configured destination (e.g.

staff console, staff handset) including room number and time until call is due, when a call is due or, if configured, in advance of a call coming due.

2. Reminder time parameters shall be configurable by the user via the NCS software application. The settings shall include event frequency and required length of time in the patient room to complete an event.

3. When used with integrated staff locating, the NCS shall be capable of resetting the time for any pending reminders when the appropriate staff member is located in the corresponding patient room.

b. The graphical station shall be capable of setting patient risk status for falls, pulmonary and skin risks. When used with a Hill‐Rom® smart bed, upon selecting a risk category for a patient room, the NCS shall automatically enable any configured safety alert and alarm parameters (e.g. initiating a nurse call when bed rails are lowered for a patient who is a falls risk) and enable the bed exit alarm.

c. Graphical audio stations shall have the ability to scroll up or down to view a list of information contained on the display.

d. Graphical audio station shall display a list of available locations, rooms and staff which can be selected and called directly from any graphical station.

i. Each graphical audio station shall allow the ability to open a dedicated audio path.

Systems requiring an audio bus topology that share voice paths over multiple rooms shall not be accepted.

ii. Graphical audio stations shall have the ability to display active calls by indicating the room number, bed number and type of call on the display. These calls shall be answered from any graphical station on the unit.

e. When used with integrated staff locating the graphical audio station shall provide a list of available staff with name, title, and current location.

f. The graphical audio station shall provide an out‐of‐room mode.

i. When enabled, the out‐of‐room mode shall place recurring reminders on hold, automatically complete on‐demand reminders, and disable risk‐based alarms.

ii. When disabled, reminder and alarm settings shall be activated to their original state.

iii. A single graphical audio station shall be capable of managing activity for a patient room with up to two beds. Systems that require a graphical audio station per bed and cannot accommodate two beds on one graphical station shall not be accepted.

13. Smart Bed Connectors

a. The NCS shall use bed connectors, such as Audio Station Bed Connectors (ASBC), and locate them near the patient bed to allow for flexible placement of audio stations

b. The bed connector shall connect a pillow speaker, a bed and an auxiliary equipment jack input to the nurse call network.

c. Bed connectors shall provide relay contact isolation for entertainment and lighting controls.

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14. SALIENT CHARACTERISTIC ‐ SIDECOM® SIDE RAIL INTERFACE

CCHCF currently uses Hill‐Rom Smart Beds. The NCS shall support a Hill‐Rom® Bed Sidecom® interface which allows a patient to place a call via a Hill‐Rom® bed side‐rail, adjust room lighting controls, and adjust television controls and audio volume, if configured.

15. Ancillary call switches

a. Call switches shall be furnished as specified and placed in ancillary areas accessible by staff as indicated by local building codes.

b. Call switches shall have a call lever or button, a red, call placed LED, and an optional call cancel button.

c. Where indicated, call switches shall provide a cord attached to the lever to allow a patient who has fallen to pull the cord to activate a call.

d. Call switches shall be supervised by the system to alert staff in the event of a cable or switch failure.

16. Lavatory & Shower / bath call switches

a. When a lavatory or shower / bath call switch is activated, visual indication of the call shall display at the dome light associated with the patient room, and an appropriate call indication registers on the staff console, as well as on any installed annunciators.

b. The lavatory call switches have a nurse call lever, a red, call placed LED, and a call cancel button.

c. Shower / bath switches have a blue nurse call lever and a red call placed LED.

d. Shall have a cord attached to the lavatory or the shower / bath call switch lever lets a patient who has fallen place an emergency call using the cord.

e. Lavatory call switches shall connect to the assigned room box via a category 5e/6 UTP cable and RJ45 connector.

f. Shower / bath switches shall be mounted on the wall inside the shower.

g. Shower / bath switches shall be water resistant.

17. Bathroom / lavatory station (remote audio device)

a. When a bathroom / lavatory station is activated, visual indication of the call shall display at the dome light associated with the patient room, an appropriate call indication shall register on the staff console, as well as on any installed annunciators, and full audio is enabled between the patient and the staff member answering the call.

b. The bathroom / lavatory station shall be capable of two‐way audio communication.

c. The lavatory call switches have a nurse call lever, a red call placed LED, and a call cancel button.

d. A cord attached to the lavatory call switch lever lets a patient who has fallen place an emergency call using the cord.

e. Lavatory call switches shall connect to the assigned room box via a category 5e/6 UTP cable and RJ45 connector.

18. CORRIDOR (DOME / ZONE) LIGHTS

a. Corridor lights shall use Light Emitting Diode (LED) technology. Corridor lights that utilize incandescent bulbs shall not be accepted.

b. Corridor lights shall be capable of mounting in a 1‐gang back box.

c. Corridor lights shall have eight separate bulbs divided into eight distinguishable sections capable of indicating multiple, simultaneous events.

i. Each corridor light section shall be capable of indicating at least seven colors.

ii. Corridor lights shall be configurable via programming to allow for multiple illumination, color and/or flash patterns to designate call priority, call type, staff presence and/or patient risk status.

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iii. Corridor lights shall allow for a selection of configurable overlays to be used to clearly distinguish between call type or staff presence information. (e.g. a flashing ‘N’ to indicate a nurse is needed).

d. Corridor lights shall be capable of audible annunciation for specific, configurable call types.

Separate annunciation device(s) connected to the corridor light shall not be accepted.

19. ROOM CONTROL BOARDS (RCBs)

a. RCBs shall be mounted in protective enclosures when mounted above ceiling.

b. The NCS shall support a dedicated RCB setup which maintains single‐point‐of‐failure. Any systems designed with a daisy‐chain or similar setup which does not ensure single‐point‐of‐ failure shall not be accepted.

c. The RCB shall accommodate connection to up to two audio stations, the corridor light, lavatory switch, bath / shower switch system alarm interface, and stat clock interface.

d. The RCB shall be powered by the home run cable connected to the Power over Ethernet switch. The RCB connects to the Power over Ethernet switch with a Category 5e/6 UTP cable (home run cable).

e. The RCB shall utilize LEDs to indicate power and status. Additionally, all connection points for the room devices shall have LEDs to indicate if the communication channels are active.

f. The RCB shall have a heartbeat light to indicate that software is active.

20. POWER OVER ETHERNET (PoE) SWITCHES

a. PoE switches shall be UL1069 approved.

i. The NCS shall be compatible with Cisco Catalyst 4500 series utilizing the WS‐x4748

UPOE+E line card, Cisco Catalyst 3850 series UPoE Switches, and Hill‐Rom’s proprietary PoE switch.

ii. PoE switches shall have a minimum of 24 ports with a maximum power output of 1800 watts.

b. PoE switches shall mount in a standard 19” network rack and shall be 1RMU high.

c. PoE switches connect, at a minimum, to RCBs, staff consoles, annunciators, and other PoE

Switches.

d. PoE switches shall follow standard Ethernet deployment standards.

e. PoE switches shall use RSTP protocol for redundant links for each switch or stack of switches in the NCS.

21. PILLOW SPEAKERS

a. Connection to the bed connector shall utilize a standard Champ 50 series 2‐type AMP connector.

b. All pillow speakers shall have a minimum four button capacity.

i. All pillow speakers shall have the option to display labels designating Nurse Call, TV channel and reading light buttons.

ii. Additional buttons for pain and bathroom visit requests shall be available on the pillow speaker.

iii. The NCS shall have the ability to route pain and bathroom request calls differently from a standard pillow‐speaker‐initiated patient call.

c. Pillow speakers shall have LEDs to indicate successful call placement and an open audio channel.

d. Pillow speakers shall have a speaker for entertainment audio and nurse call audio.

i. When the audio channel between staff and the patient is opened, audio to the patient shall go through the pillow speaker.

ii. Microphones shall be built into the pillow speaker to enhance audio through the patient station.

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iii. Volume can be adjusted on a per room basis, directly from the pillow speaker.

e. Pillow speaker housing shall be a high impact UL recognized, 94‐VO rated, or better, polystyrene.

f. Pillow speaker internal switches shall be Micro Brand switch rated for 10 million cycles.

22. ELECTRONIC WHITEBOARD

a. The electronic whiteboard shall display NCS data including patient room number, patient name, patient notes, assigned patient risk protocol, assigned staff, nurse call type, call wait time, and staff presence.

b. The electronic whiteboard shall be displayed using a LAN PC or smart LCD display.

23. INTEGRATIONS

a. The NCS shall be capable of direct integrating with:

i. Wireless phones and pendants

ii. Staff locating systems

iii. ADT systems for patient information and patient‐to‐staff assignments

iv. 3rd party locating applications

v. Bed exit and fall prevention alarm systems

vi. Patient equipment (ex. Pump, vent, etc.)

vii. EMR, bi‐directionally

viii. PC monitors and large screen monitors, such as Flat Panel LCD or Plasma display, for display of electronic white board data.

b. The NCS provider shall have experience partnering and integrating with primary third party system providers.

c. The NCS provider shall be capable of providing remote diagnostics and issue resolution for any integrations established with the NCS.

d. Wireless handset integrations shall use the native interface of the handset provider.

i. The integration with the wireless provider shall enable the NCS to identify when a wireless handset is on or off the network and properly automate and route call escalations.

ii. The integration with the wireless provider shall allow the user options such as call decline and call back when the handset receives a message from the NCS

e. ADT integration for staff assignments shall employ a full feature interface engine to send, receive, or send and receive information.

f. The NCS shall support a direct integration with a Hill‐Rom smart bed and an EMR system. At a minimum, this shall enable:

i. Receiving patient risk from the EMR into the NCS.

ii. Sending nurse call data to the EMR.

iii. Sending patient weight and/or bed head‐of‐bed angle to the EMR.

g. The NCS shall be capable of smart bed – Hill‐Rom and/or Stryker — bed side‐rail communication including:

i. Visual notification of a disconnected smart bed via a centralized display on the unit.

ii. Visual and audible annunciation of bed exit calls.

iii. Visual and audible annunciation of patient calls.

h. The NCS shall take data feeds from medical devices and send relevant alerts through the NCS.

i. The NCS shall share RTLS locator badge and wireless phone information when integrated with these systems.

24. COMPLEMENTARY PRODUCTS

a. REAL TIME LOCATING EQUIPMENT

b. The Real Time Locating System (RTLS) shall be web‐based.

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c. RTLS shall be capable of the following:

i. Monitor the location and movement patterns of staff.

ii. Integrate with the NCS to automatically cancel a normal patient call, or action request calls, and illuminate the corridor light once an assigned staff member is present in a patient room. Priority or urgent calls shall be manually cancelled in all circumstances.

iii. Expand the platform to support Hand Hygiene Compliance Tracking.

iv. Interface with 3rd party RTLS partners for applications such as Patient Wandering, Asset

Tracking and Temperature Monitoring.

d. RTLS shall display staff presence in an area each time the locator badge signal is picked up by an infrared receiver. This location is displayed on each staff console and graphical audio station within the unit.

e. Each RTLS staff locator badge shall have a unique identification number which can be assigned to a single staff member.

f. RTLS hardware shall be used to define distinct patient rooms, hallways and staff locations.

Devices shall be able to segregate spaces to the level of a “patient room” even in the even if that “room” does not have walls (i.e. patient bay with curtain only).

B.7 Reporting

1. The NCS shall make available optional reporting software.

a. Reporting software shall utilize NCS data to generate reports related to calls placed, call type, call time, call duration, patient and staff assignment, and staff activity.

b. When the NCS is used in conjunction with smart beds, the reporting software shall allow the user to generate reports related to patient safety events utilizing bed data history.

c. When the NCS is used in conjunction with RTLS, the reporting software shall allow the user to generate reports on staff location in relation to nurse call activity, call response time, and rounding data.

d. Reporting software shall display reports as visual dashboards, scorecards, tables or graphs.

2. SMART BEDS

a. The NCS shall facilitate delivery of alerts to assigned caregivers via wireless devices when bed status monitoring settings are out of compliance. Alerts shall be configurable for bed exit sensors, head rails position, foot rails position, bed position, and brake status.

b. The NCS shall display smart bed data on the electronic whiteboard. Smart bed data shall include head of bead angle, patient weight, bed exit alarm status, side rail positions, bed position, brake status, bed maintenance indicator, and bed exit history.

c. When used in conjunction with smart beds and RTLS, the NCS shall auto‐disable safety alerts based on staff presence in the patient room.

d. The NCS shall be capable of enabling smart bed alerts and alarms when the user assigns a risk status to a patient room – using either the NCS software application or a graphical audio station in the patient room – and the patient is detected in the bed.

e. The NCS shall integrate with a smart bed without requiring a direct, wired connection to an audio station.

B.8 Submittals

1. The Contractor shall provide product data for each component, including manufacturer’s specifications.

2. The Contractor shall provide drawings detailing the system including, but not limited to, the following:

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a. A single‐line block diagram showing cabling interconnection of all components for this specific system.

b. Computer Aided Drafting (CAD) drawing of the floor/floors where the NCS will be installed.

c. The Contractor shall provide wiring diagrams detailing wiring for power, signal, and control systems and differentiating clearly between manufacturer‐installed and field‐installed wiring.

d. Report of field tests and observations.

e. The Contractor shall provide maintenance data for system to include in the operation and maintenance manual.

B.9 Quality Assurance

1. The complete NCS shall be provided by a single manufacturer and obtained through the Original

Equipment Manufacturer (OEM) as the single source.

2. The Manufacturer shall be a firm experienced in manufacturing, installing and maintaining NCS.

The Manufacturer of the NCS equipment shall be regularly involved in the design, manufacture, and distribution of all products specified in this document. These processes shall be monitored under a quality assurance program that meets ISO requirements.

3. All equipment and components shall be the Manufacturer's most recently released model.

4. The Manufacturer's authorized representative who is trained, certified and/or approved for managing installation shall be responsible for the satisfactory installation of the complete NCS All equipment and components shall be installed in strict compliance with the Manufacturer's recommendations.

5. The Manufacturer’s representative shall provide equipment and components, which comply with the requirements of these specifications. Equipment or components, which do not provide the performance and features required by these specifications, shall not be accepted, regardless of

Manufacturer.

6. All NCS components, inclusive of staff locating, shall be the catalogued products of a single

Supplier. All products shall be listed by the Manufacturer for their intended purpose.

7. The manufacturer shall maintain technical support services capable of providing users of the system with training, parts, and emergency maintenance and repair both on site and remotely.

8. All connected nurse call components shall be tested to ensure that a fully functioning NCS is designed and installed.

9. The VoIP‐based NCS shall utilize Ethernet topology, switches, and devices. These devices shall make up a UL 1069 Listed nurse call LAN/WAN (Local Area Network/Wide Area Network).

10. The NCS shall conform to FDA Class II exempt medical device standards.

11. The NCS shall support compliance with HIPPA requirements for sharing and displaying patient information.

12. The NCS shall conform to applicable codes, rules, regulations, and laws of the hospital authority and local jurisdiction for hospital nurse call systems. Manufacturer shall provide proof of certification for regulatory compliance from issuing authority.

13. The NCS, inclusive of electrical components, infrastructure components, devices and accessories, shall comply in all respects and shall be labeled in accordance with the requirements of the specifications, manufacturer's recommendations and Underwriters Laboratories Inc. (UL) 1069 –

Standard for Hospital Signaling and Nurse Call Equipment.

14. All components used shall be RoHS (Reduction of Hazardous Substances) compliant.

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15. Acceptable NCS Manufacturers include: Hill‐Rom® Or, an equivalent system if all sections of the performance specifications are met.

B.10 Invoice Submission

1. The Contractor shall submit an original invoice and three copies to the address designated in the contract to receive invoices. An invoice shall include the following:

a) Name and address of the Contractor;

b) Invoice date and number;

c) Contract number, line item number and, if applicable, the order number;

d) Description, quantity, unit of measure, unit price and extended price of the items delivered;

e) Shipping number and date of shipment, including the bill of lading number and weight of shipment if shipped on Government bill of lading;

f) Terms of any discount for prompt payment offered;

g) Name and address of official to whom payment is to be sent;

h) Name, title, and phone number of person to notify in event of defective invoice; and

i) Taxpayer Identification Number (TIN). The Contractor shall include its TIN on the invoice only if required elsewhere in this contract.

j) Electronic funds transfer (EFT) banking information.

2. Payment: Payment will be made in accordance with the Prompt Payment procedures outlined in the Office of Management Budget (OMB) Circular A‐125.

3. Target Date For Payment: The target date for payment under this contract is thirty (30) calendar days after the date of receipt in the office designated herein of a correct and properly documented invoice.

B.11 Contracting Officer’s Responsibility

Authority to negotiate changes in terms, conditions, or amounts cited in this contract is reserved to the

Contracting Officer.

B.12 Contracting Officer’s Representative (COR)

The Contracting Officer's Representative (COR): Johanna Bahe, Chief Nurse Executive, who shall be responsible for:

1. Monitoring the Contractor's technical progress on individual task orders, including surveillance and assessment of performance and issuing technical changes to individual task orders;

2. Interpreting the Scope of Work on Individual Task Orders, with the assistance of the SU medical staff;

3. Technical inspections and acceptance required by this contract; and

4. Assisting the Contractor in the resolution of technical and administrative problems encountered during the performance of this contract.

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B.13 Contractor’s Point of Contact

Designated Contractor’s Point of Contact, whom we may contact for prompt Contract Administration:

Name & Title:

Address:

Telephone No.:

Email Address:

The Contractor shall provide updated Point of Contact information within 30 days of newly appointed

Point/s of Contact for the term of this contract.

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SECTION C – CONTRACT CLAUSES

C.1 52.252‐2 Clauses Incorporated by Reference (FEB 1998)

This contract incorporates one or more clauses by reference, with the same force and effect as if they were given in full text. Upon request, the Contracting Officer will make their full text available. Also, the full text of a clause may be accessed electronically at this/these address(es):

FAR Clause No. Title Date

52.232‐40 Providing Accelerated Payments to Small Business Sub‐Contractors DEC 2013

52.204‐9 Personal Identity Verification of Contractor Personnel JAN 2011

C.2 52.212‐4 Contract Terms & Conditions‐Commercial Items (JAN 2017)

(a) Inspection/Acceptance. The Contractor shall only tender for acceptance those items that conform to the requirements of this contract. The Government reserves the right to inspect or test any supplies or services that have been tendered for acceptance. The Government may require repair or replacement of nonconforming supplies or reperformance of nonconforming services at no increase in contract price. If repair/replacement or reperformance will not correct the defects or is not possible, the Government may seek an equitable price reduction or adequate consideration for acceptance of nonconforming supplies or services. The Government must exercise its post‐acceptance rights—

(1) Within a reasonable time after the defect was discovered or should have been discovered; and

(2) Before any substantial change occurs in the condition of the item, unless the change is due to the defect in the item.

(b) Assignment. The Contractor or its assignee may assign its rights to receive payment due as a result of performance of this contract to a bank, trust company, or other financing institution, including any Federal lending agency in accordance with the Assignment of Claims Act (31 U.S.C. 3727). However, when a third party makes payment (e.g., use of the Governmentwide commercial purchase card), the Contractor may not assign its rights to receive payment under this contract.

(c) Changes. Changes in the terms and conditions of this contract may be made only by written agreement of the parties.

(d) Disputes. This contract is subject to 41 U.S.C. chapter 71, Contract Disputes. Failure of the parties to this contract to reach agreement on any request for equitable adjustment, claim, appeal or action arising under or relating to this contract shall be a dispute to be resolved in accordance with the…