Attachment_J.1_IDIQ_Task_Order_HHSP23337001T_Example.pdf

Attachment J.1 IDIQ Task Order #HHSP23337001T

Insurance Match Services TO for ACF-OCSE 3 of 13 Task Order # HHSP23337001T

SECTION B - Supplies or Services/Prices (Continuation)

In consideration for satisfactory performance of the work described below, the Contractor will be paid per match as follows:

Description/Year Billing Rate Per Match Estimated

Matches Estimated Total

Base POP 08/01/2018- 07/31/2019 $TBD Upon Award $TBD Upon Award

Option Period 1 POP 08/01/2019- 07/31/2020 $TBD Upon Award $TBD Upon Award Option Period 2 POP 08/01/2020- 07/31/2021 $TBD Upon Award $TBD Upon Award Option Period 3 POP 08/01/2021- 07/31/2022 $TBD Upon Award $TBD Upon Award Option Period 4 POP 08/01/2022- 07/31/2023 $TBD Upon Award $TBD Upon Award

Estimated Total $TBD Upon Award

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SECTION C - Description/Specifications

C.l STATEMENT OF WORK

The Contractor shall furnish all of the necessary personnel, materials, services, facilities, (except as otherwise specified herein), and otherwise do all the things necessary for or incident to the performance of the work as set forth below:

C.1.1 BACKGROUND

The Deficit Reduction Act of 2005 amended section 452 of the Social Security Act by adding at the end subsection (1), which authorizes the Office of Child Support Enforcement (OCSE), through the Federal Parent Locator Service, to compare information concerning individuals owing past-due child support with information maintained by insurers (or their agents) concerning insurance claims, settlements, awards, and payments. Pub. L. 109-171, § 7306.

In addition, as amended, the Social Security Act provides that OCSE may furnish information resulting from the data matches to the State agencies responsible for collecting the past-due child support from the individuals. 42 U.S.C. § 652(1)(1)(B) (to be redesignated 42 U.S.C.

652(m)(l)(B)).

The Social Security Act also confers nonliability on insurers. In pertinent part, the Social Security Act provides as follows:

An insurer (including any agent of an insurer) shall not be liable under any Federal or State law to any person for any disclosure provided for under this subsection, or for any other action taken in good faith in accordance with this subsection. 42 U.S.C. 652(1)(2) (to be redesignated 42 U.S.C. 652(m)(2)).

The OCSE Insurance Match Program is a tool to assist state IV-D agencies in their efforts to collect past-due child support. The goals of the information comparison and the legislation on which the comparison is based are as follows:

• Provide a centralized, standardized, and cost-effective method for identifying insurance claims that may be used by state IV-D child support programs to collect past-due child support;

• Minimize the burden on insurers (or their agents) and thereby increase their participation in the insurance match; and

• Increase the collection of past-due support owed to children receiving IV-D child support serv1ces.

C.1.2 PURPOSE

The purpose of this Statement of Work is to perform all steps necessary to receive, from a single source, claim information from participating insurers (or their agents), that has been matched and determined to be payable to individuals owing past-due child support. OCSE will forward information on claims that are payable to individuals who are delinquent in their child support obligations to the participating state IV-D child support agency

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C.1.3 SPECIFIC TASKS

Tasks include:

1. The vendor shall accept records from OCSE containing information about individuals who are delinquent in their child support obligations and compare that data with insurance claims, payments, settlements or awards, as authorized by insurance companies.

2. The vendor shall furnish matches containing insurance claim data concerning individual’s delinquent in their child support obligation to OCSE.

3. The vendor shall furnish the matched insurance claim data to OCSE and provide daily match reports via email, and otherwise take all necessary measures for the performance of the work set forth.

4. The vendor shall provide an electronic link from its customer viewable web site to the OCSE public website. OCSE will provide the correct URL upon award and notify the vendor thirty days in advance of any required changes to the OCSE public website URL.

5. The vendor shall provide OCSE with an electronic list of the vendor customers agreeing to participate in the OCSE match. The electronic list must clearly indicate new insurer participants or changes in participant status. The electronic list must clearly identify if a participating insurer has limited the state child support agencies that can receive match information. T h e v e n d o r must send the electronic list any time there is a change in the insurers participating in the OCSE insurance program match.

6. The vendor shall support promotion of the OCSE insurance match program in their marketing materials their customers including but not limited to brochures, newsletters or enrollment documentation. OCSE will provide input on the content of the OCSE related materials and must approve the wording of any materials issued referencing the OCSE insurance match program. The vendor shall provide OCSE with a semi-annual updated on the marketing efforts completed during the previous six-month period.

7. The vendor shall provide a monthly invoice that includes the number of matches sent to OCSE for the invoice period. OCSE will reconcile the match counts to their records and notify t he ve ndo r if any adjustments are needed to the invoice.

C.2 MANAGEMENT OF SENSITIVE INFORMATION

If any data are stored or transmitted electronically, the Contractor shall use Federal Information Processing Standard (currently, FIPS 140-2) compliant encryption (Security Requirements for Cryptographic Module, as amended) to protect all instances of HHS sensitive information during storage and transmission. The Government’s preferred FIP 140-2 compliant encryption software is CheckPoint Endpoint Security Component Full Disk Encryption. For all computers, desktops and laptops, the contractor must have antivirus and firewall software in place and these must be updated regularly.

In addition to the requirements specified above, the Contractor must have a plan for the

Insurance Match Services TO for ACF-OCSE 6 of 13 protection of any paper records, field notes, or other documents that contain sensitive or personally identifiable information. The Contractor shall ensure that all of its employees, subcontractors (at all tiers), and employees of each subcontractor, who perform work under this contract/subcontract, are trained on data privacy issues and comply with the above requirements.

The Contractor shall submit a written plan and assurance for complying with the above requirements at least annually.

The Contractor must report within one hour any suspected or confirmed instance of compromised data security simultaneously to the ACF COR and other designated ACF staff and to the ACF Senior Official for Privacy (or, if discovered after normal work hours, by 9:00 A.M. EST on the following regular workday).

The Contractor shall not have access to federal data, access to federal networks, or related IT assets under this contract. If such access is later determined to be warranted or needed, the Contractor shall document compliance with appropriate security requirements for all staff needing such access, including provisions of Homeland Security Presidential Directive 12 (HSPD-12), prior to such access.

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SECTION D - Packaging and Marking

D.l PACKAGING AND MARKING

All information and deliverables shall be delivered to the Contracting Officer Representative and shall be marked as follows:

1. Name and address of the Contractor;

2. Contract Number;

3. Description of item contained therein; and

4. Consignee's name and address.

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SECTION E - Inspection and Acceptance

E.1 INSPECTION AND ACCEPTANCE (IDIQ)

All work described in individual orders under this IDIQ contract is subject to final inspection and acceptance by an authorized representative of the Government. The authorized representative of the Government is the Government's COR, who is responsible for inspection and acceptance of all the services to be provided under individual orders.

E.2 52.252-2 CLAUSES INCORPORATED BY REFERENCE. (FEB 1998)

This contract incorporates one or more clauses by reference, with the same force and effect as if they were given in full text. Upon request, the Contracting Officer will make their full text available. Also, the full text of a clause may be accessed electronically at this/these address(es): http://www.acquisition.gov/far/

52.246-4 INSPECTION OF SERVICES -FIXED-PRICE. (AUG 1996)

http://www.acquisition.gov/far/

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SECTION F - Deliveries or Performance

F.l REPORT(S)/DELIVERABLES AND DELIVERY SCHEDULE The contractor shall submit all required report(s)/deliverables in accordance with each individual task order. Report(s) submitted under each individual task order shall reference and cite the contract number and the specific task order number.

F.2 PERIOD OF PERFORMANCE (Task Order)

The period of performance for this Task Order is a base period of 12 months with four 12-month option periods, as follows:

Description Period of Performance Base Period 08/01/2018-07/31/2019 Option Period 1 08/01/2019-07/31/2020 Option Period 2 08/01/2020-07/31/2021 Option Period 3 08/01/2021-07/31/2022 Option Period 4 08/01/2022-07/31/2023

The Contractor shall not be required to make any deliveries under this contract after the completion of this order.

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SECTION G - Contract Administration Data

G.l AUTHORITIES OF GOVERNMENT PERSONNEL

G.l.l CONTRACTING OFFICER

The Contracting Officer for this Task Order is Ryan Collins

Contracting Officer Contact Information

PSC/AMS

7700 Wisconsin Ave, Mail Stop 10230B Bethesda, MD 20857 Email: ryan.collins@p sc.hhs.gov Phone: (301) 492-4685

The Contract Specialist for this Task Order is Ginger Lease.

All communications pertaining to contractual and/or administrative matters under the contract shall be addressed to the Contract Specialist.

Contract Specialist Contact Information Ginger Lease

PSC/AMS

7700 Wisconsin Ave, Mail Stop 10230B Bethesda, MD 20857 Email: ginger.lease@psc.hhs.gov Phone: (301) 492-4642

G.1.2 CONTRACTING OFFICER'S REPRESENTATIVE (COR) AUTHORITY

The Contracting Officer's Representative for this contract is: TBD Upon Award

Contracting Officer’s Representative Contact Information TBD Upon Award

ACF/OCSE

Addreess Email:

Phone:

(a) Performance of work under this contract must be subject to the technical direction of the Contracting Officer's Representative identified above, or a representative designated in writing. The term "technical direction" includes, without limitation, direction to the contractor that directs or redirects the labor effort, shifts the work between work areas or locations, fills in details and otherwise serves to ensure that tasks outlined in the work statement are accomplished satisfactorily.

(b) Technical direction must be within the scope of the specification(s)/work statement.

mailto:ginger.lease@psc.hhs.gov

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The Contracting Officer's Representative does not have authority to issue technical direction that:

(1) Constitutes a change of assignment or additional work outside the specification( s)/statement of work;

(2) Constitutes a change as defined in the clause entitled "Changes";

(3) In any manner causes an increase or decrease in the contract price, or the time required for contract performance;

(4) Changes any of the terms, conditions, or specification(s)/work statement of the contract;

(5) Interferes with the contractor's right to perform under the terms and conditions of the contract; or

(6) Directs, supervises or otherwise controls the actions of the contractor's employees.

(c) Technical direction may be oral or in writing. The Contracting Officer's Representative shall confirm oral direction in writing within five work days, with a copy to the Contracting Officer.

(d) The contractor shall proceed promptly with performance resulting from the technical direction issued by the Contracting Officers, Representative. If, in the opinion of the contractor, any direction of the Contracting Officers, Representative, or his/her designee, falls within the limitations in (b), above, the contractor shall immediately notify the Contracting Officer no later than the beginning of the next Government work day.

(e) Failure of the contractor and the Contracting Officer to agree that technical direction is within the scope of the contract shall be subject to the terms of the clause entitled "Disputes."

G.2 INVOICE SUBMISSION- COMMERCIAL

The Contractor shall submit invoices once per month. A complete invoice with all required back-up documentation shall be sent electronically, via email, to:

1. Contract Specialist via DAM mailbox: pscsas.invoices@psc.hhs.gov.

2. Contracting Officer's Representative (COR): TBD

3. Financial Management Service (FMS): psc_invoices@psc.hhs.gov.

*No other non-invoice related documents (i.e. deliverables, reports, balance statements) shall be sent to the DAM and FMS mailboxes. Invoices Only.

The subject line of your email invoice submission shall contain the contract number, contract line item number, the order number; if applicable, and the number of invoices. The Contractor shall send one email per contract per month. The email may have multiple mailto:pscsas.invoices@psc.hhs.gov mailto:Sherri.Grigsby@acf.hhs.gov mailto:psc_invoices@psc.hhs.gov

Insurance Match Services TO for ACF-OCSE 12 of 13 invoices for the contract. Invoices must be in the following formats: PDF, TIFF, or Word.

No Excel formats will be accepted. The electronic file cannot contain multiple invoices;

example, 10 invoices requires 10 separate files (PDF or TIFF or Word).

Invoices shall be submitted in accordance with the contract terms, i.e. payment schedule, progress payments, partial payments, deliverables, etc.

All calls concerning contract payment shall be directed to the COR.

In accordance with FAR 52.212-4, Contract Terms and Conditions-Commercial Items, a proper invoice must include the following items:

FAR 52.212-4(g) Invoice.

(1) The Contractor shall submit an original invoice and three copies (or electronic invoice, if authorized) to the address designated in the contract to receive invoices. An invoice must include:

(i) Name and address of the Contractor;

(ii) Invoice date and number;

(iii) Contract number, contract line item number and, if applicable, the order number;

(iv) Description, quantity, unit of measure, unit price and extended price of the items delivered;

(v) Shipping number and date of shipment, including the bill of lading number and weight of shipment if shipped on Government bill of lading;

(vi) Terms of any discount for prompt payment offered;

(vii) Name and address of official to whom payment is to be sent;

(viii) Name, title, and phone number of person to notify in event of defective invoice;

and

(ix) Taxpayer Identification Number (TIN). The Contractor shall include its TIN on the invoice only if required elsewhere in this contract.

(x) Electronic funds transfer (EFT) banking information.

(A) The Contractor shall include EFT banking information on the invoice only if required elsewhere in this contract.

(B) If EFT banking information is not required to be on the invoice, in order for the invoice to be a proper invoice, the Contractor shall have submitted correct EFT banking information in accordance with the applicable solicitation provision, contract clause (e.g., 52.232-33, Payment by Electronic Funds Transfer, System for Award Management, or 52.232-34, Payment by Electronic Funds Transfer, Other Than System for Award Management), or applicable agency procedures.

(C) EFT banking information is not required if the Government waived the requirement to pay by EFT.

(2) Invoices will be handled in accordance with the Prompt Payment Act (31 U.S.C.

3903) and Office of Management and Budget (OMB) prompt payment regulations at 5 CFR Part 1315.

Additionally, the FMS requires the contractor to include its Dunn and Bradstreet Number (DUNS) on each invoice.

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In accordance with OMB Memorandum, M-11-32, Agencies shall make payments to small businesses as soon as practicable, with the goal of making payments within 15 days of receipt of a proper invoice. If a small business contractor is not paid within this (15 day) accelerated period, the contractor will not be given a late-payment interest penalty. Interest penalties, as prescribed by the Prompt Payment Act, remain unchanged by means of this memorandum. All small businesses shall label all invoices as "Small Business."

Additionally, in accordance with OMB Memorandum, M-12-16, all prime contractors are encouraged to disburse funds received from the Federal Government to their small business subcontractors in a prompt manner. To assist prime contractors in expediting contractor payments to small business subcontractors, Agencies shall, to the full extent permitted by law, temporarily establish an earlier, accelerated date for making agency payments to all prime contractors. Consistent with OMB Memorandum M-11-32 above, Agencies shall have a goal of paying all prime contractors within 15 days of receiving proper documentation. In an effort to support small business growth, drive economic activity and job creation, the Contractor is encouraged to accelerate payments to their small business subcontractors.

In accordance with the requirements of the Debt Collection Improvement Act of 1996, all payments under this order will be made by electronic funds transfer (EFT). The Contractor shall provide financial institution information to the Finance Office designated above in accordance with FAR 52.232-33 Payment by Electronic Funds Transfer- System for Award Management.