18-233-SOL-00347.pdf
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Assisted Acquisitions Support Services
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SEE ADDENDUMIS CHECKED
CODE 18a. PAYMENT WILL BE MADE BY
CODE
FACILITYCODE
17b. CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN OFFER
OFFEROR
DAM
Bethesda MD 20857 8th Floor 7700 Wisconsin Avenue
DHHS/PSC/AMS/DAM
CODE 16. ADMINISTERED BYCODE
X
X
541611
SIZE STANDARD:
% FOR:SET ASIDE:UNRESTRICTED ORDAM
RFPIFB
10. THIS ACQUISITION ISCODE
RFQ
14. METHOD OF SOLICITATION
13b. RATING
NAICS:
SMALL BUSINESS
10/19/2018 1000 ET
10/04/2018
301-492-5297Saundra Kpadeh (No collect calls)
INFORMATION CALL:
FOR SOLICITATION 8. OFFER DUE DATE/LOCAL TIMEb. TELEPHONE NUMBER a. NAME
4. ORDER NUMBER3. AWARD/ 6. SOLICITATION
18-233-SOL-00347
5. SOLICITATION NUMBER
SOLICITATION/CONTRACT/ORDER FOR COMMERCIAL ITEMS 1. REQUISITION NUMBER PAGE OF
1 102 OFFEROR TO COMPLETE BLOCKS 12, 17, 23, 24, & 30
TELEPHONE NO.
17a. CONTRACTOR/
15. DELIVER TO
Bethesda MD 20857 8th Floor 7700 Wisconsin Avenue
9. ISSUED BY
7.
2. CONTRACT NO.
EFFECTIVE DATE
$15.00
18b. SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK 18a UNLESS BLOCK BELOW
ISSUE DATE
DELIVERY FOR FOB DESTINA-
TION UNLESS BLOCK IS
MARKED
11.
SEE SCHEDULE
12. DISCOUNT TERMS
THIS CONTRACT IS A
RATED ORDER UNDER
DPAS (15 CFR 700)
13a.
SERVICE-DISABLED
VETERAN-OWNED
SMALL BUSINESS
HUBZONE SMALL
BUSINESS
8(A)
DHHS/PSC/AMS/DAM
WOMEN-OWNED SMALL BUSINESS
(WOSB) ELIGIBLE UNDER THE WOMEN-OWNED
SMALL BUSINESS PROGRAM
EDWOSB
X
24.
AMOUNT
23.
UNIT PRICE
22.
UNIT
21.
QUANTITY
20.
SCHEDULE OF SUPPLIES/SERVICES
19.
ITEM NO.
Title: Assisted Acquisitions Support Services
Contract Type: Time and Materials
Anticipated Contract Term: Twelve(12)month base period, beginning October 29,2018 and four(4) twelve month option periods.
Questions in reference to this requirement must be submitted in accordance with the instructions found under Section L of the RFP. All questions must be submitted via email to Saundra.Kpadeh@psc.hhs.gov no later than 10:00am EST on October 10,2018.
(Use Reverse and/or Attach Additional Sheets as Necessary)
HEREIN, IS ACCEPTED AS TO ITEMS:
X
XX
DATED . YOUR OFFER ON SOLICITATION (BLOCK 5),
INCLUDING ANY ADDITIONS OR CHANGES WHICH ARE SET FORTH
COPIES TO ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND DELIVER
ARE
ARE
31c. DATE SIGNED
27b. CONTRACT/PURCHASE ORDER INCORPORATES BY REFERENCE FAR 52.212-4. FAR 52.212-5 IS ATTACHED. ADDENDA
31a. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER)
30c. DATE SIGNED 31b. NAME OF CONTRACTING OFFICER (Type or print)
ALL ITEMS SET FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY ADDITIONAL
SHEETS SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED.
27a. SOLICITATION INCORPORATES BY REFERENCE FAR 52.212-1, 52.212-4. FAR 52.212-3 AND 52.212-5 ARE ATTACHED. ADDENDA
26. TOTAL AWARD AMOUNT (For Govt. Use Only)
OFFER
STANDARD FORM 1449 (REV. 2/2012)
Prescribed by GSA - FAR (48 CFR) 53.212
ARE NOT ATTACHED.
ARE NOT ATTACHED.
AUTHORIZED FOR LOCAL REPRODUCTION
PREVIOUS EDITION IS NOT USABLE
30b. NAME AND TITLE OF SIGNER (Type or print)
30a. SIGNATURE OF OFFEROR/CONTRACTOR
28. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN
25. ACCOUNTING AND APPROPRIATION DATA
29. AWARD OF CONTRACT:
REF.
32e. MAILING ADDRESS OF AUTHORIZED GOVERNMENT REPRESENTATIVE
32c. DATE 32b. SIGNATURE OF AUTHORIZED GOVERNMENT REPRESENTATIVE
ACCEPTED, AND CONFORMS TO THE CONTRACT, EXCEPT AS NOTED:
32a. QUANTITY IN COLUMN 21 HAS BEEN
RECEIVED INSPECTED
40. PAID BY39. S/R VOUCHER NUMBER38. S/R ACCOUNT NUMBER
37. CHECK NUMBER
FINALPARTIAL
36. PAYMENT
FINALPARTIAL
35. AMOUNT VERIFIED
CORRECT FOR
34. VOUCHER NUMBER33. SHIP NUMBER
COMPLETE
32g. E-MAIL OF AUTHORIZED GOVERNMENT REPRESENTATIVE
42d. TOTAL CONTAINERS42c. DATE REC'D (YY/MM/DD)
42b. RECEIVED AT (Location)
42a. RECEIVED BY (Print)
41c. DATE41b. SIGNATURE AND TITLE OF CERTIFYING OFFICER
41a. I CERTIFY THIS ACCOUNT IS CORRECT AND PROPER FOR PAYMENT
STANDARD FORM 1449 (REV. 2/2012) BACK
24.
AMOUNT
23.
UNIT PRICE
22.
UNIT
21.
QUANTITY
20.
SCHEDULE OF SUPPLIES/SERVICES
19.
ITEM NO.
1 Base Period: Assisted Acquisitions Support
Services
Period of Performance: 10/29/2018 to 10/28/2019
2 Option Period 1: Assisted Acquisitions Support
Services
(Option Line Item)
Period of Performance: 10/29/2019 to 10/28/2020
3 Option Period 2: Assisted Acquisitions Support
Services
(Option Line Item)
Period of Performance: 10/29/2020 to 10/28/2021
4 Option Period 3: Assisted Acquisitions Support
Services
(Option Line Item)
Period of Performance: 10/29/2021 to 10/28/2022
5 Option Period 4: Assisted Acquisitions Support
Services
(Option Line Item)
Period of Performance: 10/29/2022 to 10/28/2023
32f. TELEPHONE NUMBER OF AUTHORIZED GOVERNMENT REPRESENTATIVE
32d. PRINTED NAME AND TITLE OF AUTHORIZED GOVERNMENT REPRESENTATIVE
102 2 of
RFP No. 18-233-SOL-00347 Assisted Acquisitions Support Services
SECTION B - Supplies or Services and Prices/Costs
Section B – Time and Materials
B.1 BRIEF DESCRIPTION OF SERVICES/SUPPLIES
This requirement will acquire qualified personnel to perform all non-inherently governmental pre-ward and post-award tasks necessary to award and administer purchase/delivery task orders, blanket purchase agreements, contracts, and interagency agreements in support of Program Support Center (PSC), Acquisition Management Services (AMS) under the Department of Health and Human Services (HHS) to conduct assisted acquisitions for its external customers.
B.2 TYPE OF CONTRACT
The contract type awarded is a Time and Materials (T&M) 8(a) Award Contract.
B.3 SEVERABLE SERVICES
The services acquired under this contract are severable services. Funds are only available for use for the contract line item (CLIN) to which they are obligated. Unused funds from one CLIN may not rollover for use in other CLINs.
B.4 CONSIDERATION AND PAYMENT (T&M – Severable Services)
In consideration of satisfactory performance of the work as described throughout this contract, the Contractor shall be paid in accordance with the fixed loaded hourly rates as shown herein for the specified categories of labor based on the number of actual hours incurred in the performance of the work specified. Fully loaded rates shall be all inclusive of direct labor, fringe benefits, applicable indirect costs, and any profit for each labor category. Additionally, the contractor shall be paid for materials and travel directly chargeable to this contract. If the options are exercised funding will be obligated by modification to the contract. The base period and option periods are priced as follows:
CLIN 1 - Base Period: October 29, 2018 – October 28, 2019
Labor Category GS Equivalent
Contractor Personnel
Loaded Rate
Estimated Hours
Estimated Total
Senior Contract Specialists GS 1102-14 4 $
Contract Specialists GS 1102-13 16 $ Contract Specialists GS 1102-11/12 4 $ Business Specialists GS-343-12/13 1 $ Procurement Analyst GS-1102-13/14 2 $ Procurement Tech GS-1106-7 or
GS-343-7 1 $
(a) Labor Subtotal
(b) Materials Subtotal
(c) CLIN 1 Ceiling Price (Not to Exceed) [a+b]
CLIN 2 – Option Period 1: October 29, 2019 – October 28, 2020
Equivalent
Contractor Personnel
Loaded Rate
Estimated Hours
Estimated Total
Senior Contract Specialists GS 1102-14 4 $
Contract Specialists GS 1102-13 16 $ Contract Specialists GS 1102-11/12 4 $ Business Specialists GS-343-12/13 1 $ Procurement Analyst GS-1102-13/14 2 $ Procurement Tech GS-1106-7 or
GS-343-7 1 $
(a) Labor Subtotal
(c) CLIN 2 Ceiling Price (Not to Exceed) [a+b]
CLIN 3 - Option Period 2: October 29, 2020 – October 28, 2021
Equivalent
Contractor Personnel
Loaded Rate
Estimated Hours
Estimated Total
Senior Contract Specialists GS 1102-14 4 $
Contract Specialists GS 1102-13 16 $ Contract Specialists GS 1102-11/12 4 $ Business Specialists GS-343-12/13 1 $ Procurement Analyst GS-1102-13/14 2 $ Procurement Tech GS-1106-7 or
GS-343-7 1 $
(a) Labor Subtotal
(c) CLIN 3 Ceiling Price (Not to Exceed) [a+b]
CLIN 4 – Option Period 3: October 29, 2021 – October 28, 2022
Equivalent
Contractor Personnel
Loaded Rate
Estimated Hours
Estimated Total
Senior Contract Specialists GS 1102-14 4 $
Contract Specialists GS 1102-13 16 $ Contract Specialists GS 1102-11/12 4 $ Business Specialists GS-343-12/13 1 $ Procurement Analyst GS-1102-13/14 2 $ Procurement Tech GS-1106-7 or
GS-343-7 1 $
(a) Labor Subtotal
(c) CLIN 4 Ceiling Price (Not to Exceed) [a+b]
CLIN 5 - Option Period 4: October 29, 2022 – October 28, 2023
Equivalent
Contractor Personnel
Loaded Rate
Estimated Hours
Estimated Total
Senior Contract Specialists GS 1102-14 4 $
Contract Specialists GS 1102-13 16 $ Contract Specialists GS 1102-11/12 4 $ Business Specialists GS-343-12/13 1 $ Procurement Analyst GS-1102-13/14 2 $ Procurement Tech GS-1106-7 or
GS-343-7 1 $
(a) Labor Subtotal
(c) CLIN 5 Ceiling Price (Not to Exceed) [a+b]
TOTAL Potential Value inclusive of all CLINs: $
B.5 MATERIAL (NON-LABOR) INDIRECT COST RATES
Pursuant to the general provisions of this contract and FAR 52.212-4; Alt. I, the following fixed indirect rate to be applied against Materials is established:
Rate Type Fixed Rate Type of Material Example: MH, G&A Travel
B.6 CEILING PRICE
The hours and total price per labor category are for budgeting purposes only. The number of hours actually used for each category may exceed or be less than the estimate by category as long as the ceiling price for the CLIN is not exceeded. The ceiling for each CLIN is identified in Section B. The Government shall not be obligated to pay any amount in excess of this ceiling price nor is the Contractor obligated to continue performance if to do so would exceed this ceiling price. In the event that the Government chooses to exercise optional CLINS, unused funds from a previous CLIN may not be used to fund any services taking place in a subsequent CLIN. The ceiling price may be modified by the Government if it is determined that the estimated hours or estimated materials are insufficient for the work required.
B.7 ADDITIONS AND CHANGES TO LABOR CATEGORIES
It may be necessary to add or change labor categories during performance of this contract in order to carry out the services described in Section C. If new labor categories are added, or existing labor categories revised, the parties will negotiate the labor category(ies) prior to the incorporation into the contract. Any new labor rate proposed will be evaluated for reasonableness in accordance with FAR 15.4.
SECTION C - Description/Specifications/Statement of Work
Title: Acquisition Management Support for Assisted Acquisitions
C.1 PROGRAM DESCRIPTION AND BACKGROUND
Purpose
The purpose of this requirement is to procure pre-ward and post-award tasks necessary to award and administer purchase/delivery task orders, blanket purchase agreements, contracts, and interagency agreements in support of Program Support Center (PSC), Acquisition Management Services (AMS) under the Department of Health and Human Services (HHS) to conduct assisted acquisitions for its external customers.
Background
The Acquisition Management Services (AMS) within HHS’ Program Support Center (PSC) solicits, negotiates, awards, and administers Government contracts for both internal and external customers. For its external customers, AMS performs these services through assisted acquisitions, described in Federal Acquisition Regulations (FAR) Subpart 17.5. External customers to AMS consist primarily of civilian and defense agencies. AMS conducts assisted acquisitions for a wide range of products and services including, but not limited to: information technology, professional services, healthcare and support services, evaluation design studies and analyses, conference management, research and development, facilities renovation, and light construction. AMS conducts assisted acquisitions using a variety of procedures such as contracting by negotiation, simplified acquisition procedures, Federal Supply Schedules, and ordering from Government-wide acquisition contracts (GWACs) and Multiple-Award Contracts (MACs). A cradle-to-grave approach is utilized to focus on specialization and helping to fulfil the customer’s mission.
The incumbent is Moss Cape, LLC (Contract Number: HHSP233201500008C) with the present dollar value of $10,858,006.16. The current staffing level is 18 full-time equivalents (FTEs) which consists of a different labor mix than in section B.4. The incumbent is eligible to bid.
C.2 PERFORMANCE WORK STATEMENT - Severable Services
The Contractor shall furnish all of the necessary personnel, materials, services, facilities, (except as otherwise specified herein), and otherwise do all the things necessary for or incident to the performance of the work as set forth below. References to “Contactor” in this Performance Work Statement (PWS) include team subcontractors.
C.2.1 Customer Service
In support of AMS commitment to customer service, the Contractor shall ensure all personnel performing under this contract use outstanding customer service skills and professionalism when working with AMS customers. Contractor personnel shall be particularly sensitive when there is a need for additions, revisions, or rework of the customer’s acquisition package, or when customer requests/expectations must be managed.
C.2.2 Business Processes
For all acquisition management support services described in this PWS, the Contractor shall:
• Ensure all business rules, service delivery guides, desk guides and work instructions developed by the Contractor are continuously updated and maintained.
• Establish a formal training program its Contractor staff consisting of both a) classroom procurement training courses taught by commercial vendors certified to provide Federal Acquisition Certification in Contracting (FAC-C) training, and b) informal on-the-job training taught by Contractor subject matter experts and management officials to insure Contractor procurement personnel maintain a proficient working knowledge of procurement laws, regulations, and guidance.
In addition, the FAC-C certificate cannot be obtained and the costs for the FAC-C training or any training are not reimbursable. The Government will provide in-house systems and internal procedures training.
• Participate in scheduled and ad-hoc meetings with AMS contracting officers, AMS management officials, AMS program office personnel, internal AMS customers, and other Contractors. These meetings may take place in person or through the use of available virtual technologies (e.g., telecons, WebEx).
• Use Purchase Request Information System (PRISM) to generate all solicitations, contracts/orders, financial instruments, modifications, and supplements issued or awarded by AMS. PRISM is an integrated agency acquisition system that utilizes PRISM software and interfaces with the HHS Unified Financial Management System (UFMS).
• Systems Utilized:
• Regular Systems used: HHS Consolidated Acquisition Solution (HCAS)
PRISM
• Acquisition Reporting System (ARS) (Internal tracking system)
• Unified Financial Management System (UFMS) (Financial System)
• Departmental Contracts Information System (DCIS) (Reporting system for
HHS)
• FedBizOpps (FBO)/ Federal Procurement Data System (FPDS)
• System for Award Management (SAM)
C.2.3 Applicable Acquisition Rules
The Contractor shall perform all acquisition management support services in conformance with all applicable Federal laws, regulations, Office of Management and Budget (OMB) Circulars, Executive Orders, Agency policy and requirements documents. The performance of these support services requires Contractor personnel to possess a proficient working knowledge of the procurement laws, regulations, and guidance, as well as PRISM, the procurement system in which the Contractor shall use to perform these activities.
C.2.4 Process Improvement
To the maximum extent practicable, the Contractor shall identify, develop, and implement process improvements that provide for more efficient and/or cost effective performance of the procurement activities identified in this PWS.
C.2.5 Personnel Requirements
C.2.5.1 Staffing Levels
At a minimum, unless otherwise directed by the government, the contractor is required to maintain the following personnel levels based on the below GS Level or equivalent. The position descriptions, education, experience, and certification requirements can be located on the OPM.gov website.:
Labor Category
GS Equivalent
PWS
Section
Level of Effort (# personnel) Base OP1 OP2 OP3 OP4
Senior Contract Specialists
GS 1102-14 C.2.6.1 4 4 4 4 4
Contract Specialists GS 1102-13 C.2.6.1 16 16 16 16 16
Contract Specialists GS 1102-11/12 C.2.6.1 4 4 4 4 4
Business Specialist GS-343-12/13 C.2.6.2 1 1 1 1 1
Procurement Analyst GS-1102-13/14 C.2.6.3 2 2 2 2 2
Procurement Tech GS-1106-7 or
GS-343-7 C.2.6.4 1 1 1 1 1
The transition-in period is fifteen (15) calendar days. Full staff is sixty (60) calendar days.
During performance of this contract, the number of minimum personnel may increase due to surge requirements. Modifications to add personnel to perform the work described in Section C will be considered in-scope. This will be done in accordance with FAR 52.212-4; Alt.1(c) and (i)(3).
C.2.6 Task Areas
C.2.6.1 Procurement Support
The Contractor shall provide procurement support personnel to perform all non-inherently governmental pre-award and post-award tasks necessary to award and administer contracts, purchase/delivery/task orders, blanket purchase agreements, and other acquisition types in support of the overall PSC mission. These services will require the Contractor to have prior experience in Federal acquisitions, knowledge of the FAR and other acquisition rules, strong writing and verbal communication skills, the ability to manage multiple requirements within stated deadlines, and coordinate other activities with other Contractors.
Pre-award. The Contractor shall perform all non-inherently governmental pre-award tasks necessary to award Agency contracts in support of the overall HHS mission. The Contractor shall support this activity by:
• Facilitating the receipt of complete acquisition packages by contacting the responsible HHS technical contact promptly if any element of the acquisition package is incorrect or incomplete. A complete acquisition package includes but is not limited to: (1) a funding document (reflecting a proper use of funds); (2) an Independent Government Cost Estimate; (3) complete description of the requirement (including specifications, a purchase description, a statement of work, statement of objectives, or performance work statement, and proposed evaluation criteria, and (4) when applicable, IT Clearances, Acquisition Plan, and justification for other than full and open competition.
• Posting synopses of new procurement opportunities, noncompetitive justifications, solicitations, and other preaward documents on the Fedbizopps or other Government Point of Entry in accordance with the procurement laws, regulations, and guidance (http://www.hhs.gov/asfr/ogapa/acquisition/index.html).
• Preparing any type of solicitation permitted by the procurement laws, regulations, and guidance, (http://www.hhs.gov/asfr/ogapa/acquisition/index.html), using PRISM.
• Reviewing and analyzing proposals and supporting preaward file documentation to ensure all required documentation for award has been received, meets all procurement laws, regulations, and guidance (http://www.hhs.gov/asfr/ogapa/acquisition/index.html), and the proposed cost are reasonable, allowable, allocable, and necessary to perform the stated objectives of the contract. Preparing all preaward file documentation necessary to support the award of the contract. The Contractor shall insure all necessary concurrences and approvals from AMS Contracting Officials and legal offices have been obtained and included in the file.
• Assembling the PRISM electronic award file with bookmarks, ensuring all required preaward file documentation is appropriately filed in accordance with the procurement laws, regulations, and guidance (http://www.hhs.gov/asfr/ogapa/acquisition/index.html).
• Preparing all award documents including but not limited to: award document, delegation forms, cover letters, and distribution materials.
• Providing the completed preaward file, award documents, and distribution to the AMS Contracting Officer (CO) for review and execution. The Contractor shall make any revisions to these documents requested by the AMS CO and resubmit the revised documents for review and execution.
http://www.hhs.gov/asfr/ogapa/acquisition/index.html http://www.hhs.gov/asfr/ogapa/acquisition/index.html http://www.hhs.gov/asfr/ogapa/acquisition/index.html
• Entering award data into PRISM.
• Distributing award documents in accordance with the procurement laws, regulations, and guidance(http://www.hhs.gov/asfr/ogapa/acquisition/index.html).
• Compile proposal evaluation information for use by the CO to debrief unsuccessful
Offerors.
• Contractor shall be responsible to ensure that contractor staff utilize PSC workload tracking, HHS Standard Opererating Procedures (SOPs), PSC, SOPs and internal poly documents and templates.
Post-award. The Contractor shall perform all non-inherently governmental postaward tasks necessary to administer AMS contracts in support of the overall HHS mission. The Contractor shall support this activity by:
• Reviewing and analyzing proposals and supporting file documentation to insure all required documentation for the contract modification has been received, meets all procurement laws, regulations, and guidance (http://www.hhs.gov/asfr/ogapa/acquisition/index.html), and the proposed costs are reasonable, allowable, allocable, and necessary to perform the stated objectives of the contract.
• Preparing all necessary unilateral and bilateral changes to the contract including key personnel changes, schedule revisions, property changes, change orders, no-cost extensions, termination actions, stop work orders, revisions to existing clauses, and incorporation of new clauses as necessary in accordance with all procurement laws, regulations, and guidance (http://www.hhs.gov/asfr/ogapa/acquisition/index.html).The Contractor shall insure all necessary concurrences and approvals from HHS program, and legal offices have been obtained and included in the file.
• Preparing all modification documents including but not limited to: award document, delegation forms, cover letters, and distribution materials, using the PRISM system
• Monitoring receipt of invoices for payment, reviewing all required invoice documentation to insure compliance with the terms and conditions of the contract, obtaining necessary concurrences from the COR and Program Office when necessary, and preparing the invoice file for the AMS CO for review and approval
• Monitoring the receipt of all required deliverables and government approvals in each contract being administered. The Contractor shall conduct follow-up activities with the Contractor, HHS office, or delegated audit or administration agencies to facilitate receipt of the late deliverable or approval. The Contractor shall notify the CO of any delinquent deliverables that the Contractor was not able to facilitate delivery of, along with a recommended course of action to address the situation.
• Supporting internal and external audits by cognizant auditing activities. Support will include tracking of audit requests, findings, and resolutions. It will also include preparing and forwarding requested file documentation and recommendations.
• Supporting the quarterly review of unliquidated obligations and annual certification process.
• Transferring the files of all physically complete contracts to the on-site AMS Contract Closeout Branch for closeout.
Team Structure. The Contractor shall organize the procurement support staff in a Team Lead model. For every 5-6 Contract Specialists, the Contractor shall have a Team Leader to help organize, supervise, and review the work. Team Leaders shall possess the knowledge and skills commensurate with the position necessary to manage and assign work to a team as well as regularly review the work products of other support staff for quality.
Desired Outcome. AMS obtains an efficiently managed contractor staff to perform all non-inherent procurement activities, cradle to grave, to effectively process assisted acquisitions for AMS. The quality of work from Contractor personnel is such that a CO would not require any major rework of any files or documents. The Team Leader model provides AMS with focal points to help assign work down to the Contractor personnel, while providing Contractor personnel more senior level specialists to review work products and discuss issue resolution.
C.2.6.2 Business Development
The Contractor shall provide business development staff to support AMS business development practices with the goal of increasing the volume of assisted acquisitions AMS provides to federal agencies. Contractor staff should be knowledgeable in federal procurement processes, operations, and applicable standards, and should be able to help AMS identify opportunities with new clients as well as increase the volume of business with existing clients.
Business Development Activities. The Contractor business development staff shall perform capture activities, to include competitive analytics, market research, customer profiling and lead generation and associated reporting. The Contractor business development staff shall manage special projects and programs ensuring revenue growth for the organization. The Contractor shall support this activity by:
• Working with AMS to identify clients that have existing, currently-funded contract vehicles with AMS.
• Working with AMS and/or existing clients to determine:
o Timeframes for using the currently-funded contract vehicles (e.g., current fiscal year, future fiscal year, no year, etc.);
o Services and activities for which current funds can be;
o Entities and staff within the client organization with authority to use the current funds.
• Developing strategies for understanding the client’s business/mission and make recommendations on potential uses for the funds.
• Identifying POCs within agencies to make them aware of opportunities with PSC/AMS.
• Helping AMS managers identify potential new clients, including internal DHHS organizational units as well as other federal agencies.
• Developing marketing and penetration strategies for selected potential clients.
• Developing marketing and communication materials.
• Helping AMS customer liaisons and selected clients identify contracting opportunities and develop detailed plans for securing the contracting opportunities.
• Utilizing existing AMS database for tracking and to assist in billing
• Assisting with the development and processing of Customer Service Agreements
• Assisting with AMS billing and resolution of customer questions/disputes
The Contractor business development staff shall possess:
• Working knowledge of business analytics toolsets, software and applications.
• Knowledge of project management methodologies and best practices.
• Knowledge of risk management fundamentals.
Desired Outcome. AMS gains an increase in volume of new customers and maintains existing customers through efficient reporting and tracking of information generated by the Government’s procurement system, to allow AMS to make informed decisions for smart growth.
C.2.6.3 Acquisition Package Review
The Contractor shall provide acquisition package reviewers to support AMS and its customers with the review and validation of customer acquisition packages submitted to AMS for assisted acquisitions. Acquisition package reviewers shall possess the knowledge and skills commensurate with the position necessary to analyze an acquisition package and, based on the anticipated acquisition strategy, identify missing/incomplete documents, work closely and professionally with customers, and communicate issues with procurement staff, Contracting Officers, and other AMS personnel.
Review Activities. Acquisition package reviewers will work directly with AMS customers to help receive new requests for assisted acquisitions and to expeditiously review customer acquisition packages for completeness, clarity, soundness, and accuracy. Documents to be reviewed as part of an acquisition package may include, but are not limited to: interagency agreements, performance work statements, independent Government cost estimates, acquisition plans, market research, proposal evaluation criteria, instructions to offerors, and justifications for limiting competition. Acquisition packages validated by reviewers shall be complete and clear to permit the efficient processing of the acquisition by the procurement support staff. Reviewers shall coordinate with Team Leaders to ensure new assisted acquisitions are assigned to the correct procurement staff member. Reviewers shall communicate directly with procurement support personnel to ensure customers are aware of the transition of their acquisition from the reviewer to the procurement staff member, and that agreed upon customer needs and expectations are met.
Additional Review Activities. Acquisition package reviewers shall also perform peer reviews on files and documentation prepared by procurement support personnel for quality assurance / quality control when needed. Actions to be reviewed include, but are not limited to:
solicitations, contract/order awards, post-award files, and other procurement documents.
Desired Outcome. Procurement support staff start their work with higher quality requirements packages. Procurement package documentation that requires less administrative re-work on the part of AMS and its customers, increased client satisfaction with AMS, quicker schedule to award contract actions, and a contract that delivers mission capability to AMS customers.
C.2.6.4 Contract Administration Specialist
The Contractor shall provide contract administration specialists to perform routine contract administration activities such as:
• Reviewing invoices
• Option tracking/initiation/correspondence
• Subcontractor consents
• Key Personnel changes
Desired Outcome. Routine contract administrative activities will be handled effectively. The response time to customer administrative matters will be improved. The use of contract administration specialists will allow for more efficient use of CO and CS time on more complex procurement activities.
C.3 INFORMATION SECURITY AND/OR PHYSICAL ACCESS SECURITY
REQUIREMENTS
C.3.1 Position Sensitivity
To perform the work specified herein, contractor personnel will require access to proprietary, privacy protected and/or sensitive data, regular access to HHS-controlled facilities and/or access to HHS information systems. The Government anticipates the position sensitivity under this effort to be Tier 2s: but sensitivity levels cannot be ascertained definitively until after contract award.
C.3.2 Access
To gain the required access and successful award, the contractor shall comply with Homeland Security Presidential Directive 12, Policy for a Common Identification Standard for Federal Employees and Contractors, and with the personal identity verification and investigation procedures contained in:
• HHS Information Security Program security requirements, outlined in the HHS Information Security and Privacy Policy (IS2P) – copy can be obtained by emailing fisma@hhs.gov
• HHS Continued Implementation for the HSPD-12 Program, dated January 13, 2017
• OPM Final Credentialing Standard, dated June 2008
• OMB M-05-24, dated August 5, 2005, Implementation of Homeland Security
Presidential Directive (HSPD) 12 --Policy for a Common Identification Standard for Federal Employees and Contractors
• Executive Order 13467
• 5 CFR Part 1400.201
C.3.3 Background Investigation
The minimum Government investigation to receive an HSPD-12 PIV Credential is a Tier 1 (NACI), which consists of searches of records covering specific areas of a person’s background during the past five years. The minimum Government investigation to receive Elevated Privilege (any access beyond normal email or data entry) is a Tier 4 (BI High Risk Public Trust).
Preliminary investigation checks need to be cleared before arriving on-site.
C.3.4 Instructions
The contractor must comply with the instructions and timeframes provided by the Contracting Officer’s Representative (COR) regarding the handling of the security requirements specified in this section. Typically, each employee must submit at a minimum: a completed OF-306; a current resume; and a completed HHS 828 form. Additional requirements may apply to Foreign National Applicants who will follow a slightly different level of initial checks. No contractor may begin any work or obtain any access to HHS facilities, information or information systems unless and until codified credentialing standards are met, and the Office of Security and Strategic Information informs the COR initial security requirements are complete or HSPD12 badges have been issued, whichever occurs first. Contractors should ensure that the employees whose names they submit have a reasonable chance for access approval. In some cases, employees with existing background investigations commensurate with sensitivity designations will expedite performance. Delays associated with rejections and consequent reinvestigations may not be excusable. Investigations may delay performance, regardless of the outcome of the investigation.
The facts surrounding individual cases will determine whether a delay is excusable.
C.3.5 Costs for Background Investigations
Typically, the Government investigates personnel at no cost to the contractor, but the expense of multiple investigations for the same position is difficult to justify. Consequently, multiple investigations for the same position may, at the Contracting Officer’s discretion, justify reduction(s) in the contract price of no more than the cost of the extra investigation(s), i.e., within one year of established employment.
C.3.6 Subcontracts Flow Down
Language similar to this Security section shall be included in any subcontracts which require subcontractor personnel to have access to an information system, access to proprietary, privacy protected and/or sensitive data, other than occasional or intermittent access to an HHS-controlled facility, or any combination of these three.
The 2017 DOI/Bureau of Indian Affairs Self-Governance Negotiation Guide cites particular language to use for agreements with Sovereign Nations/Entities, Tribes and Consortia to either comply with HSPD-12 or elect to not have access to federal information or information systems, either by hardcopy or electronic means.
C.3.7 Questions
Inquiries, including requests for forms and assistance, should be directed to the COR, listed in Section G of the contract.
C.3.8 Returning Badges
Within seven (7) calendar days after final acceptance of the work specified herein, the contractor shall return all identification badges, Government Furnished Equipment, Government Furnished Data and Government Furnished Property (GFE/GFD/GFP) if applicable, to the COR. Within seven (7) days after employee departure at any time during the contract, the contractor shall return all identification badges, and GFE/GFD/GFP if applicable, to the COR.
C.3.9 Identification Card Custody and Control
The Contractor is responsible for the custody and control of all forms of HSPD-12 Credentials issued by HHS to Contractor employees, including all subcontractor employees. The Contractor shall immediately notify the COR when a Contractor or subcontractor employee no longer requires agency access due to transfer, completion of a project, retirement, removal from work on the contract, or termination of employment. Return all HHS HSPD-12 Credentials to the appropriate credentialing office.
The Contractor shall also ensure that Contractor or subcontractor employees comply with HHS requirements concerning the renewal, loss, theft, or damage of an ID card.
Failure to comply with the requirements for custody and control of HHS issued ID cards may result in a delay in withholding final payment or contract termination, based on the potential for serious harm caused by inappropriate access to HHS facilities, sensitive information, information systems or other HHS resources.
C.3.9.1 Renewal: A Contractor employee’s HHS issued ID card is valid for a maximum of five
(5) years and 9 months or until the contract expiration date (including option periods), whichever occurs first. The renewal process should begin six weeks before the ID card expiration date by contacting the COR. If an ID card is not renewed before it expires, the Contractor employee will be required to sign-in daily for facility access and may have limited access to information systems and other resources. Contractor ID card certificate(s) require yearly updates from the issuance date. The yearly updates should be coordinated between the contractor and the COR.
HHS reserves the right to impose annual expiration dates on HHS issued ID Cards at any time.
C3.9.2 Lost/Stolen: Immediately upon detection that an ID card is lost or stolen, the Contractor or Contractor employee shall submit an Incident Report within 24 hours for any and all lost or stolen HHS Credential to the COR and the local security servicing organization. The Incident Report shall describe the circumstances of the loss or theft. If the loss or theft is reported by the Contractor to the local police, a copy of the police report shall be provided to the COR The Contractor employee shall sign in daily for facility access and may have limited access to information systems and other resources until the replacement card is issued.
C.3.9.3 Replacement: A Credential will be replaced if it is damaged, contains incorrect data, or is lost or stolen for more than three (3) days, provided there is a continuing need for agency access to perform work under the contract.
C.3.9.4 Surrender Credentials/Access Cards, Government Equipment
HHS reserves the right to suspend or withdraw access at any time for any reason. Access will be restored upon the resolution of the issue(s).
Upon notification that access to HHS facilities, proprietary, privacy protected and/or sensitive information, federally controlled information systems or other HHS resources is no longer required, the Contractor shall surrender the HHS issued Credentials, access card, keys, computer equipment, and other government property to the COR or directly to HHS at the address referenced above in section
C.3.9.5 HHS Contractor personnel who do not return their government issued property within 48 hours of the last day of authorized access to HHS, may be permanently barred from HHS systems and facilities and may be subject to fines and penalties, as authorized by applicable Federal or State laws.
C.3.9.6 References:
1. Homeland Security Presidential Directive 12 (HSPD-12), Policy for a Common
Identification Standard for Federal Employees and Contractors (http://www.whitehouse.gov/news/releases/2004/08/20040827-8.html);
2. Office of Management and Budget (OMB) Memorandum M-05-24, dated August 5, 2005, Implementation of Homeland Security Presidential Directive (HSPD) 12 --Policy for a Common Identification Standard for Federal Employees and Contractors (http://www.whitehouse.gov/omb/memoranda/fy2005/m05-24.pdf);
3. The Intelligence Reform and Terrorism Prevention Act of 2004
4. National Industrial Security Program Operating Manual, incorporating Change 2 dated May
18, 2016 (NISPOM)
5. Executive Order 13467, Reforming Processes Related to Suitability for Government
Employment, Fitness for Contractor Employees, and Eligibility for Access to Classified National Security Information, dated June 30, 2008;
6. Final Credentialing Standard for Issuing Personal Identity Verification Cards under HSPD- 12, dated July 31, 2008;
7. FIN 10-05 OPM Memorandum Reminder to Agencies of the Standards for Issuing Identity Credentials Under HSPD-12, dated May 17, 2010;
8. 5 CFR Part 1400 Final Rule, Designation of National Security Positions in the Competitive Service, and Related Matters, dated June 5, 2015
9. 5 CFR Section 731.106(a) Designation of Public Trust positions and investigative requirements.
10. Federal Information Processing Standards 201 (FIPS 201), to include all subsequent versions;
11. OMB M-07-06, dated January 11, 2007, Validating and Monitoring Agency Issuance of
Personal Identity Verification Credentials
12. OMB Circular A-130, dated July 28, 2016, to include all subsequent versions http://www.whitehouse.gov/news/releases/2004/08/20040827-8.html http://www.whitehouse.gov/omb/memoranda/fy2005/m05-24.pdf https://www.google.com/url?sa=t&rct=j&q=&esrc=s&source=web&cd=4&cad=rja&uact=8&ved=0ahUKEwivv4-itMbOAhXCPB4KHaEzBO8QFggzMAM&url=https%3A%2F%2Fit.ojp.gov%2FPrivacyLiberty%2Fauthorities%2Fstatutes%2F1282&usg=AFQjCNHZsQtBFpEQ6wAvovw83yI1I7AuPQ&sig2=a0GPPqALS6hxvJPdK24aig&bvm=bv.129759880,d.dmo http://www.fas.org/sgp/library/nispom.htm http://fas.org/irp/offdocs/eo/eo-13467.htm https://www.google.com/url?sa=t&rct=j&q=&esrc=s&source=web&cd=1&cad=rja&uact=8&ved=0ahUKEwjdjciS98XOAhXQsB4KHaDXCQkQFggeMAA&url=https%3A%2F%2Fwww.opm.gov%2Finvestigate%2Fresources%2Ffinal_credentialing_standards.pdf&usg=AFQjCNFdgU8HkPctnbsUyrMVoFwXaELbgA&sig2=jwJ234w6C3ziCfWSP4yTKg&bvm=bv.129759880,d.dmo https://www.google.com/url?sa=t&rct=j&q=&esrc=s&source=web&cd=2&ved=0ahUKEwjVw7jO-MXOAhWC1h4KHUx-AVkQFggkMAE&url=https%3A%2F%2Fwww.opm.gov%2Finvestigations%2Fbackground-investigations%2Ffederal-investigations-notices%2F2010%2Ffin10-05.pdf&usg=AFQjCNEyqJ-m-C87c1jQazcTtn8GXk8kNQ&sig2=0bcTDHSbP7r-rcqKRPZ5ag&bvm=bv.129759880,d.dmo https://www.federalregister.gov/articles/2015/06/05/2015-13438/designation-of-national-security-positions-in-the-competitive-service-and-related-matters https://www.opm.gov/leaving/index.aspx?link=http://www.ecfr.gov%2fcgi-bin%2ftext-idx%3fSID%3d3a6ca07029b27e80c1abcbadea908fc9%26mc%3dtrue%26node%3dpt5.2.731%26rgn%3ddiv5 http://www.google.com/url?sa=t&rct=j&q=&esrc=s&source=web&cd=5&cad=rja&uact=8&ved=0ahUKEwi5wq3W98XOAhVClB4KHZbjC80QFgg2MAQ&url=http%3A%2F%2Fwww.nist.gov%2Fmanuscript-publication-search.cfm%3Fpub_id%3D914530&usg=AFQjCNFdhFUvoL_GuM-MS-dpSeA6ChldCA&sig2=dJgwaAVbrsvfsuf1rvcL-Q&bvm=bv.129759880,d.dmo http://georgewbush-whitehouse.archives.gov/omb/memoranda/fy2007/m07-06.pdf https://www.whitehouse.gov/sites/default/files/omb/assets/OMB/circulars/a130/a130revised.pdf
13. FISMA and the FISMA Modernization Act
14. 2016 and 2017 Self-Governance Negotiation Guide (Includes Sovereign Nations, Entities, Tribes and/or Consortia).
15. Federal Identity, Credential and Access Management Architecture Standards and Policies
16. Department of Health and Human Services’ (HHS) Counterintelligence and Insider Threat
Policy, dated July 13, 2015 to include all subsequent versions.
17. HHS Continued Implementation for the HSPD-12 Program, dated January 2017 to include all subsequent versions;
18. FAR 52.204-9 – Personal Identity Verification of Contractor Personnel
19. FAR 52.222-54 – Employment Eligibility Verification
20. HHS IRM Information Security Program Policy http://www.hhs.gov/read/irmpolicy/121504.html.
C.4 ADDIITIONAL SECURITY REQUIREMENTS
A. Security Requirements
1) Applicability. The requirements herein apply whether the entire contract or order (hereafter “contract”), or portion thereof, includes either or both of the following:
a. Access (Physical or Logical) to Government Information: A Contractor
(and/or any subcontractor) employee will have or will be given the ability to have, routine physical (entry) or logical (electronic) access to government information.
b. Operate a Federal System Containing Information: A Contractor (and/or any subcontractor) will operate a federal system and information technology containing data that supports the HHS mission. In addition to the Federal Acquisition Regulation (FAR) Subpart 2.1 definition of “information technology” (IT), the term as used in this section includes computers, ancillary equipment (including imaging peripherals, input, output, and storage devices necessary for security and surveillance), peripheral equipment designed to be controlled by the central processing unit of a computer, software, firmware and similar procedures, services (including support services), and related resources.
2) Safeguarding Information and Information Systems. In accordance with the Federal Information Processing Standards Publication (FIPS)199, Standards for Security Categorization of Federal Information and Information Systems, the Contractor (and/or any subcontractor) shall:
a. Protect government information and information systems in order to ensure:
• Confidentiality, which means preserving authorized restrictions on access and disclosure, based on the security terms found in this contract, including means for protecting personal privacy and proprietary information;
• Integrity, which means guarding against improper information http://gsa.github.io/ficam-arch/standards/ http://www.hhs.gov/read/irmpolicy/121504.html modification or destruction, and ensuring information non-repudiation and authenticity; and
• Availability, which means ensuring timely and reliable access to and use of information.
b. Provide security for any Contractor systems, and information contained therein, connected to an HHS network or operated by the Contractor on behalf of HHS regardless of location. In addition, if new or unanticipated threats or hazards are discovered by either the agency or contractor, or if existing safeguards have ceased to function, the discoverer shall immediately, within one (1) hour or less, bring the situation to the attention of the other party.
c. Adopt and implement the policies, procedures, controls, and standards required by the HHS Information Security Program to ensure the confidentiality, integrity, and availability of government information and government information systems for which the Contractor is responsible under this contract or to which the Contractor may otherwise have access under this contract. Obtain the HHS Information Security Program security requirements, outlined in the HHS Information Security and Privacy Policy (IS2P), by contacting the CO/COR or emailing fisma@hhs.gov.
d. Comply with the Privacy Act requirements and tailor FAR clauses as needed..
3) Information Security Categorization. In accordance with FIPS 199 and National Institute of Standards and Technology (NIST) Special Publication (SP) 800-60, Volume II: Appendices to Guide for Mapping Types of Information and Information Systems to Security Categories, Appendix C, and based on information provided by the ISSO, CISO, or other security representative, the risk level for each Security Objective and the Overall Risk Level, which is the highest watermark of the three factors (Confidentiality, Integrity, and Availability) of the information or information system are the following:
Confidentiality: [ ] Low [X ] Moderate [ ] High Integrity: [ ] Low [ ] Moderate [X ] High Availability: [ ] Low [X ] Moderate [ ] High Overall Risk Level: [ ] Low [X ] Moderate [ ] High
Based on information provided by the ISSO, Privacy Office, system/data owner, or other security or privacy representative, it has been determined that this solicitation/contract involves:
[X] No PII [ ] Yes PII
Personally Identifiable Information (PII). Per the Office of Management and Budget (OMB) Circular A-130, “PII is information that can be used to distinguish or trace an individual's identity, either alone or when combined with other information that is linked or linkable to a specific individual.” Examples of PII include, but are not limited to the following: social security number, date and place of birth, mother‘s maiden name, biometric records, etc.
PII Confidentiality Impact Level has been determined to be: [X] Low [ ] Moderate [ ] High
4) Controlled Unclassified Information (CUI). CUI is defined as “information that laws, regulations, or Government-wide policies require to have safeguarding or dissemination controls, excluding classified information.” The Contractor (and/or any subcontractor) must comply with Executive Order 13556, Controlled Unclassified Information, (implemented at 3 CFR, part 2002) when handling CUI. 32 C.F.R.
2002.4(aa) As implemented the term “handling” refers to “…any use of CUI, including but not limited to marking, safeguarding, transporting, disseminating, re- using, and disposing of the information.” 81 Fed. Reg. 63323. All sensitive information that has been identified as CUI by a regulation or statute, handled by this solicitation/contract, shall be:
a. marked appropriately;
b. disclosed to authorized personnel on a Need-To-Know basis;
c. protected in accordance with NIST SP 800-53, Security and Privacy Controls for Federal Information Systems and Organizations applicable baseline if handled by a Contractor system operated on behalf of the agency, or NIST SP 800-171, Protecting Controlled Unclassified Information in Nonfederal Information Systems and Organizations if handled by internal Contractor system; and
d. returned to HHS control, destroyed when no longer needed, or held until otherwise directed. Destruction of information and/or data shall be accomplished in accordance with NIST SP 800-88, Guidelines for Media Sanitization.
5) Protection of Sensitive Information. For security purposes, information is or may be sensitive because it requires security to protect its confidentiality, integrity, and/or availability. The Contractor (and/or any subcontractor) shall protect all government information that is or may be sensitive in accordance with OMB Memorandum M-06-16, Protection of Sensitive Agency Information by securing it with a FIPS 140-2 validated solution.
6) Confidentiality and Nondisclosure of Information. Any information provided to the contractor (and/or any subcontractor) by HHS or collected by the contractor on behalf of HHS shall be used only for the purpose of carrying out the provisions of this contract and shall not be disclosed or made known in any manner to any persons except as may be necessary in the performance of the contract. The Contractor assumes responsibility for protection of the confidentiality of Government records and shall ensure that all work performed by its employees and subcontractors shall be under the supervision of the Contractor.
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