180000001162.pdf

STATE OF MICHIGAN PROCUREMENT

Department Technology, Management and Budget Central Procurement Services 320 S Walnut Street Lansing, MI 48933 P.O. Box 30026, Lansing, MI 48909

CONTRACT CHANGE NOTICE

Change Notice Number 21 to

Contract Number MA180000001162

C O

N

TR

AC

TO

R

BROMBERG & ASSOCIATES, L.L.C.

32910 West 13 Mile Rd.

#E-504

Farmington Hills MI 48334

Jinny Bromberg

313-871-0080 jinny@brombergtranslations.com

CV0043701

ST

AT

E

Pr og ra m

M an ag er

Various Various

C on tr ac t Ad m in is tr at or Colleen West DTMB

517-730-8430

WestC6@michigan.gov

CONTRACT SUMMARY

Oral Language Interpretation and Document Translation for Statewide use

INITIAL EFFECTIVE DATE

September 13, 2018

INITIAL EXPIRATION DATE

September 13, 2023

INITIAL AVAILABLE OPTIONS

3 - 1 Year

EXPIRATION DATE BEFORE

CHANGE(S) NOTED BELOW

September 12, 2026

PAYMENT TERMS

0.5%NET15; NET 45

DELIVERY TIMEFRAME

N/A

ALTERNATE PAYMENT OPTIONS

P-Card Direct Voucher (PRC) Other

EXTENDED PURCHASING

Yes No

MINIMUM DELIVERY REQUIREMENTS

N/A

DESCRIPTION OF CHANGE NOTICE

OPTION LENGTH OF OPTION EXTENSION LENGTH OF EXTENSION

REVISED EXP. DATE

October 27, 2026

CURRENT VALUE

$5,167,764.26

VALUE OF CHANGE NOTICE

$0.00

ESTIMATED AGGREGATE CONTRACT VALUE

$5,167,764.26

DESCRIPTION

Please note the Program Manager or Contract Administrator may have changed, and are reflected on this Change Notice.

Effective September 09, 2026, this contract is extended 45 days per Section 25 - Transition Responsibilities of the Standard Contract Terms. The revised contract expiration date is October 27, 2026.

All other terms, conditions, specifications and pricing remain the same. Per contractor and agency agreement, and DTMB Central Procurement approval.

CHANGE NOTICE NO. 21 TO CONTRACT NO. MA180000001162

Program Managers for

Multi-Agency and Statewide Contracts

AGENCY NAME PHONE EMAIL

LEO Brian Waters 517-241-9549 WatersB2@michigan.gov

LEO Brian Waters 517-241-9549 WatersB2@michigan.gov

MDHHS Sonya Butler (517) 241-7728 BUTLERS2@michigan.gov

MDHHS Sonya Butler (517) 241-7728 BUTLERS2@michigan.gov

EGLE James Ostrowski 517-284-6870 OSTROWSKIJ2@michigan.gov

EGLE James Ostrowski 517-284-6870 OSTROWSKIJ2@michigan.gov

MDOC Bernard G. Scott 517-241-8414 Scottb4@michigan.gov

MDOT Orlando Curry 517-241-7462 CurryO@michigan.gov

LARA Donald Dine DineD@michigan.gov

MDHHS Vicki Moore MooreV8@michigan.gov

LARA Donald Dine DineD@michigan.gov

MDHHS Vicki Moore MooreV8@michigan.gov

TREA Jessica Fuentes FuentesJ3@michigan.gov

TREA Jessica Fuentes FuentesJ3@michigan.gov

MDHHS Charie Springfield SpringfieldC@michigan.gov

TREA Andrew Shaver ShaverA@michigan.gov

LARA Brittanie Davis DavisB48@michigan.gov

LARA Brittanie Davis 517-241-0290 DavisB48@michigan.gov

Central Procurement Services 320 S Walnut Street Lansing, MI 48933 P.O. Box 30026, Lansing, MI 48909

CONTRACT CHANGE NOTICE

Change Notice Number 20 to

Contract Number MA180000001162

C O

N

TR

AC

TO

R

BROMBERG & ASSOCIATES, L.L.C.

32910 West 13 Mile Rd.

#E-504

Farmington Hills MI 48334

Jinny Bromberg

313-871-0080 jinny@brombergtranslations.com

CV0043701

ST

AT

E

Pr og ra m

M an ag er

Various Various

C on tr ac t Ad m in is tr at or Colleen West DTMB

517-730-8430

WestC6@michigan.gov

CONTRACT SUMMARY

Oral Language Interpretation and Document Translat

INITIAL EFFECTIVE DATE

September 13, 2018

INITIAL EXPIRATION DATE

September 12, 2023

INITIAL AVAILABLE OPTIONS

3 - 1 Year

EXPIRATION DATE BEFORE

September 12, 2026

PAYMENT TERMS

0.5%NET15; NET 45

DELIVERY TIMEFRAME

N/A

ALTERNATE PAYMENT OPTIONS

P-Card Direct Voucher (PRC) Other

EXTENDED PURCHASING

Yes No

MINIMUM DELIVERY REQUIREMENTS

N/A

DESCRIPTION OF CHANGE NOTICE

OPTION LENGTH OF OPTION EXTENSION LENGTH OF EXTENSION

REVISED EXP. DATE

CURRENT VALUE

$5,167,764.26

VALUE OF CHANGE NOTICE

$249,000.00

ESTIMATED AGGREGATE CONTRACT VALUE

$5,416,764.26

Please note the Program Manager or Contract Administrator may have changed, and are reflected on this Change Notice.

Effective April 24, 2026, this contract is hereby increased by $249,000.00.

All other terms, conditions, pricing and specifications remain the same. Per Contractor and Agency agreement and DTMB Central Procurement Services approval.

CHANGE NOTICE NO. 20 TO CONTRACT NO. MA180000001162

Program Managers for

Multi-Agency and Statewide Contracts

AGENCY NAME PHONE EMAIL

LEO Brian Waters 517-241-9549 WatersB2@michigan.gov

MDHHS Sonya Butler (517) 241-7728 BUTLERS2@michigan.gov

EGLE James Ostrowski 517-284-6870 OSTROWSKIJ2@michigan.gov

MDOC Bernard G. Scott 517-241-8414 Scottb4@michigan.gov

MDOC Kami Harris 517-388-2894 Harrisk14@michigan.gov

MDOT Orlando Curry 517-241-7462 CurryO@michigan.gov

LARA Donald Dine DineD@michigan.gov

LARA Sharon Lycos lycoss@michigan.gov

MDHHS Vicki Moore MooreV8@michigan.gov

TREA Jessica Fuentes FuentesJ3@michigan.gov

TREA Andrew Shaver ShaverA@michigan.gov

320 S Walnut Street Lansing, MI 48933 P.O. Box 30026, Lansing, MI 48909

STATE OF MICHIGAN PROCUREMENT

Department Technology, Management and Budget Central Procurement Services

CONTRACT CHANGE NOTICE

CONTRACT SUMMARY

Oral Language Interpretation and Document Translat

INITIAL EFFECTIVE DATE INITIAL EXPIRATION DATE INITIAL AVAILABLE OPTIONS EXPIRATION DATE

BEFORE

September 13, 2018 September 12, 2023 3 - 1 Year September 12, 2026

PAYMENT TERMS DELIVERY TIMEFRAME

ALTERNATE PAYMENT OPTIONS EXTENDED PURCHASING

MINIMUM DELIVERY REQUIREMENTS

N/A

P-Card Direct Voucher (PRC) Other Yes No

32910 West 13 Mile Rd.

#E-504

Farmington Hills MI 48334

Jinny Bromberg

313-871-0080 jinny@brombergtranslations.com

CV0043701

BROMBERG & ASSOCIATES, L.L.C.

C O

N

TR

A C

TO

R

Colleen West

517-730-8430

DTMB

Various Various westc6@michigan.gov

C on tr ac t A dm in is tr at or

Pr og ra m

M an ag er

ST

A

TE

N/A0.5%NET15; NET 45

Change Notice Number 19

Contract Number MA180000001162 to

DESCRIPTION OF CHANGE NOTICE

OPTION EXTENSIONLENGTH OF OPTION LENGTH OF EXTENSION REVISED EXP. DATE

CURRENT VALUE VALUE OF CHANGE NOTICE ESTIMATED AGGREGATE CONTRACT VALUE

0 Years

$4,617,764.26 $550,000.00 $5,167,764.26

Effective November 05, 2025, this contract is hereby:

1. Increased by $550,000.00.

2. Amended to reflect updated accessibility requirements.

All prior references to ADA, Accessibility, and/or WCAG 2.0 are replaced and superseded with the following language:

Accessibility Requirements: The State is required to comply with the Americans with Disabilities Act of 1990 (ADA) and has adopted standards and procedures regarding accessibility requirements for websites, applications, content, and electronic documents. Due to a change in the law, the State is required to comply with specific accessibility standards for websites, applications, content and documents.

Starting 4/24/2026, throughout the Term, all websites, applications, software, content, and electronic documents, including but not limited to mobile applications, text, images, sounds, videos, controls, animations, links, and documents (including files in the following formats: PDF, word processing, presentation, and spreadsheet), created, provided, or made available by the Contractor under this Contract, must comply with WCAG 2.1 Level AA.

All other terms, conditions, specifications and pricing remain the same. Per contractor and agency agreement, DTMB Central Procurement approval and the State Administrative Board approval on 11/04/2025.

AGENCY NAME PHONE EMAIL

LEO Brian Waters 517-241-9549 WatersB2@michigan.gov

MDHHS Sonya Butler (517) 241-7728 BUTLERS2@michigan.gov

EGLE James Ostrowski 517-284-6870 OSTROWSKIJ2@michigan.

gov

MDOC Bernard G. Scott 517-241-8414 Scottb4@michigan.gov

MDOC Kami Harris 517-388-2894 Harrisk14@michigan.gov

MDOT Orlando Curry 517-241-7462 CurryO@michigan.gov

LARA Donald Dine DineD@michigan.gov

LARA Sharon Lycos lycoss@michigan.gov

MDHHS Vicki Moore MooreV8@michigan.gov

TREA Jessica Fuentes FuentesJ3@michigan.gov

TREA Andrew Shaver ShaverA@michigan.gov

Program Managers for

Multi-Agency and Statewide Contracts

CHANGE NOTICE NO. 19 TO CONTRACT NO. MA180000001162

Central Procurement Services 320 S Walnut Street Lansing, MI 48933 P.O. Box 30026, Lansing, MI 48909

CONTRACT CHANGE NOTICE

CONTRACT SUMMARY

Oral Language Interpretation and Document Translat

INITIAL EFFECTIVE DATE INITIAL EXPIRATION DATE INITIAL AVAILABLE OPTIONS EXPIRATION DATE

BEFORE

September 13, 2018 September 12, 2023 3 - 1 Year September 12, 2026

PAYMENT TERMS DELIVERY TIMEFRAME

ALTERNATE PAYMENT OPTIONS EXTENDED PURCHASING

MINIMUM DELIVERY REQUIREMENTS

N/A

P-Card Direct Voucher (PRC) Other Yes No

32910 West 13 Mile Rd.

#E-504

Farmington Hills MI 48334

Jinny Bromberg

313-871-0080 jinny@brombergtranslations.com

CV0043701

BROMBERG & ASSOCIATES, L.L.C.

C O

N

TR

A C

TO

R

Colleen West

517-730-8430

DTMB

Various Various westc6@michigan.gov

C ontract

A dm inistrator Program M anagerSTA

TE

N/A0.5%NET15; NET 45

Change Notice Number 18

Contract Number MA180000001162 to

DESCRIPTION OF CHANGE NOTICE

OPTION EXTENSIONLENGTH OF OPTION LENGTH OF EXTENSION REVISED EXP. DATE

CURRENT VALUE VALUE OF CHANGE NOTICE ESTIMATED AGGREGATE CONTRACT VALUE

0 Years

$4,368,764.26 $249,000.00 $4,617,764.26

DESCRIPTION

Effective September 15, 2025, the following amendment is hereby incorporated that this contract is increased by $249,000.00.

All other terms, conditions, specifications and pricing remain the same. Per request, contractor and agency

MDHHS Sonya Butler (517) 241-7728 BUTLERS2@michigan.gov

EGLE James Ostrowski 517-284-6870 OSTROWSKIJ2@michigan.

gov

MDOC Bernard G. Scott 517-241-8414 Scottb4@michigan.gov

MDOC Kami Harris 517-388-2894 Harrisk14@michigan.gov

MDOT Orlando Curry 517-241-7462 CurryO@michigan.gov

LARA Donald Dine DineD@michigan.gov

LARA Sharon Lycos lycoss@michigan.gov

MDHHS Vicki Moore MooreV8@michigan.gov

TREA Jessica Fuentes FuentesJ3@michigan.gov

TREA Andrew Shaver ShaverA@michigan.gov

Program Managers for

Multi-Agency and Statewide Contracts

CHANGE NOTICE NO. 18 TO CONTRACT NO. MA180000001162

CHANGE NOTICE NO. 18 TO CONTRACT NO. MA180000001162

STATE OF MICHIGAN

ENTERPRISE PROCUREMENT

Department of Technology, Management, and Budget 320 S. Walnut Street 2nd Floor Lansing, MI 48933

P.O. BOX 30026 LANSING, MICHIGAN 48909

CONTRACT CHANGE NOTICE

CONTRACT SUMMARY

Oral Language Interpretation and Document Translat

INITIAL EFFECTIVE DATE INITIAL EXPIRATION DATE INITIAL AVAILABLE OPTIONS EXPIRATION DATE

BEFORE

September 13, 2018 September 12, 2023 3 - 12 Months September 12, 2026

PAYMENT TERMS DELIVERY TIMEFRAME

ALTERNATE PAYMENT OPTIONS EXTENDED PURCHASING

MINIMUM DELIVERY REQUIREMENTS

N/A

P-Card Direct Voucher (PRC) Other Yes No

32910 West 13 Mile Rd.

#E-504

Farmington Hills MI 48334

Jinny Bromberg

313-871-0080 jinny@brombergtranslations.com

CV0043701

BROMBERG & ASSOCIATES, L.L.C.

C O

N

TR

A C

TO

R

Adam Ashley

517-855-1376

DTMB

Various Various ashleya2@michigan.gov

C ontract

A dm inistrator Program M anagerSTA

TE

N/A0.5%NET15; NET 45

Change Notice Number 16 to

Contract Number MA180000001162

DESCRIPTION OF CHANGE NOTICE

OPTION EXTENSIONLENGTH OF OPTION LENGTH OF EXTENSION REVISED EXP. DATE

CURRENT VALUE VALUE OF CHANGE NOTICE ESTIMATED AGGREGATE CONTRACT VALUE

$4,368,764.26 $0.00 $4,368,764.26

Effective September 20, 2024, the following language and attached Schedule B - Pricing is hereby added to the Contract.

The Contractor must create or make available translated electronic documents and printed materials and documents, including but not limited to emails and PDFs, in an accessible format to meet accessibility standards mandated by federal and state disability rights laws.

Please note the following Program Managers have been added to the Contract:

Donald Dine (LARA) Sharon Lycos (LARA) Vicki Moore (DHHS)

All other terms, conditions, specifications, and pricing remain the same. Per contractor and agency

MDHHS Sonya Butler (517) 241-7728 BUTLERS2@michigan.gov

EGLE James Ostrowski 517-284-6870 OSTROWSKIJ2@michigan.

gov

TREA Marcy Hunt (517) 636-4641 HuntM@michigan.gov

MDOC Bernard G. Scott 517-241-8414 Scottb4@michigan.gov

MDOC Kami Harris 517-388-2894 Harrisk14@michigan.gov

MDOT Orlando Curry 517-241-7462 CurryO@michigan.gov

LARA Donald Dine DineD@michigan.gov

LARA Sharon Lycos lycoss@michigan.gov

MDHHS Vicki Moore MooreV8@michigan.gov

Program Managers for

CHANGE NOTICE NO. 17 TO CONTRACT NO. MA180000001162

CN 16: Schedule B – Pricing

ADA Document Translation PDF Accessibility Support including 508 Compliance

$115.00 p/h

Accessibility and Remediation Services

$125.00 p/h

WCAG Consulting, Assessment and Remediation

MS Word, PDF, or Similar Programs – Max $125.00 p/h eCommerce Websites, Software, or Other Complex Projects – Max $150.00 p/h

CENTRAL PROCUREMENT SERVICES

Department of Technology, Management, and Budget

320 S. WALNUT ST., LANSING, MICHIGAN 48933

P.O. BOX 30026 LANSING, MICHIGAN 48909

CONTRACT CHANGE NOTICE

Change Notice Number 15 to Contract Number 180000001162

Various

Adam Ashley jinny@brombergtranslations.com

Jinny Bromberg

Farmington Hills, MI 48334

BROMBERG & ASSOCIATES, LLC

CV0043701

313-871-0080

32910 West 13 Mile Rd. , #E-504

(517)855-1376

STA

TE

P ro g ra m

M a n a g e r

C o n tra ct

A d m in istra to r

C O

N T R A C T O

R

DTMB

ashleya2@michigan.gov

$3,368,764.26

September 13, 2018 September 12, 2024

ORAL LANGUAGE INTERPRETATION AND DOCUMENT TRANSLAT

September 12, 2023

INITIAL AVAILABLE OPTIONS EXPIRATION DATE

BEFORE

3 - 1 Year

PAYMENT TERMS DELIVERY TIMEFRAME

0.5%NET15; NET 45

ALTERNATE PAYMENT OPTIONS EXTENDED PURCHASING

☐ P-Card ☒ PRC ☐ Other ☒ Yes ☐ No

MINIMUM DELIVERY REQUIREMENTS

DESCRIPTION OF CHANGE NOTICE

OPTION LENGTH OF OPTION EXTENSION LENGTH OF EXTENSION REVISED EXP. DATE

☒ 2 Years ☐ September 12, 2026

CURRENT VALUE VALUE OF CHANGE NOTICE ESTIMATED AGGREGATE CONTRACT VALUE

N/A

$1,000,000.00 $4,368,764.26

Effective May 7th, 2024, the following changes are hereby incoporated into this contract:

1. Voiceover Services and the assoicated Schedule B - Pricing and $1,000,000 are herby added to the Contract.

2. This Contract is exercising 2 option years and the revised expiration date is 9/12/26.

3. The Contract Administrator has been changed to Adam Ashley.

Email: Ashleya2@michigan.gov Phone Number: 517-855-1376

All other terms, conditions, specifications, and pricing remain the same. Per contractor and agency agreement, DTMB Central Procurement approval, and State Administrative Board approval on 5/7/24.

INITIAL EXPIRATION DATEINITIAL EFFECTIVE DATE

N/A

DESCRIPTION

CONTRACT SUMMARY

SW

Program Managers for

CHANGE NOTICE NO. 15 TO CONTRACT NO. 180000001162

Brian Waters 517-241-9549 WatersB2@michigan.govLEO Sonya Butler (517) 241-7728 BUTLERS2@michigan.govMDHHS Lisa Listman (517) 241-9153 ListmanL@michigan.govMDHHS James Ostrowski 517-284-6870 OSTROWSKIJ2@michigan.govEGLE Bernard G. Scott 517-241-8414 Scottb4@michigan.govMDOC Orlando Curry 517-241-7462 CurryO@michigan.govMDOT

Department of Technology, Management, and Budget

320 S. WALNUT ST., LANSING, MICHIGAN 48933

P.O. BOX 30026 LANSING, MICHIGAN 48909

CONTRACT CHANGE NOTICE

Change Notice Number 14 to Contract Number 180000001162

Various

Emily Massa jinny@brombergtranslations.com

Jinny Bromberg

Farmington Hills, MI 48334

BROMBERG & ASSOCIATES, LLC

CV0043701

313-871-0080

32910 West 13 Mile Rd. , #E-504

(517) 897-7321

STA

TE

P ro g n a g e r

C o n tra ct

A d m in istra to r

C O

N T R A C T O

R

DTMB

massae@michigan.gov

$3,368,764.26

September 13, 2018 September 12, 2024

ORAL LANGUAGE INTERPRETATION AND DOCUMENT TRANSLAT

September 12, 2023

INITIAL AVAILABLE OPTIONS EXPIRATION DATE

BEFORE

3 - 1 Year

PAYMENT TERMS DELIVERY TIMEFRAME

0.5%NET15; NET 45

ALTERNATE PAYMENT OPTIONS EXTENDED PURCHASING

☐ P-Card ☒ PRC ☐ Other ☒ Yes ☐ No

MINIMUM DELIVERY REQUIREMENTS

DESCRIPTION OF CHANGE NOTICE

OPTION LENGTH OF OPTION EXTENSION LENGTH OF EXTENSION REVISED EXP. DATE

☐ N/A ☐ N/A September 12, 2024

CURRENT VALUE VALUE OF CHANGE NOTICE ESTIMATED AGGREGATE CONTRACT VALUE

N/A

$0.00 $3,368,764.26

Effective January 4th, 2024, the LEO Program Manager has been changed to Brian Waters.

Email: watersb2@michigan.gov Phone Number: 517-505-2579

All other terms, conditions, specifications and pricing remain the same. Per contractor and agency agreement, and DTMB Central Procurement approval.

INITIAL EXPIRATION DATEINITIAL EFFECTIVE DATE

N/A

DESCRIPTION

Program Managers for

CHANGE NOTICE NO. 14 TO CONTRACT NO. 180000001162

Brian Waters 517-241-9549 WatersB2@michigan.govLEO Sonya Butler (517) 241-7728 BUTLERS2@michigan.govMDHHS Lisa Listman (517) 241-9153 ListmanL@michigan.govMDHHS James Ostrowski 517-284-6870 OSTROWSKIJ2@michigan.govEGLE

Department of Technology, Management, and Budget

320 S. WALNUT ST., LANSING, MICHIGAN 48933

P.O. BOX 30026 LANSING, MICHIGAN 48909

CONTRACT CHANGE NOTICE

Change Notice Number 13 to Contract Number 180000001162

Various

Emily Fedewa jinny@brombergtranslations.com

Jinny Bromberg

Farmington Hills, MI 48334

BROMBERG & ASSOCIATES, LLC

CV0043701

313-871-0080

32910 West 13 Mile Rd., #E-504

(517) 897-7321

STA

TE

Program anager

C ontract

A dm inistrator

C O

N

TR

A C

TO

R

DTMB

fedewae3@michigan.gov

$3,368,764.26

September 13, 2018 September 12, 2023

ORAL LANGUAGE INTERPRETATION AND DOCUMENT TRANSLAT

September 12, 2023

INITIAL AVAILABLE OPTIONS EXPIRATION DATE

BEFORE

3 - 1 Year

PAYMENT TERMS DELIVERY TIMEFRAME

0.5%NET15; NET 45

ALTERNATE PAYMENT OPTIONS EXTENDED PURCHASING

☐ P-Card ☒ PRC ☐ Other ☒ Yes ☐ No

MINIMUM DELIVERY REQUIREMENTS

DESCRIPTION OF CHANGE NOTICE

OPTION LENGTH OF OPTION EXTENSION LENGTH OF EXTENSION REVISED EXP. DATE

☒ 1 Year ☐ September 12, 2024

CURRENT VALUE VALUE OF CHANGE NOTICE ESTIMATED AGGREGATE CONTRACT VALUE

N/A

$0.00 $3,368,764.26

Effective July 6th, 2023, the first option year available on this contract is hereby exercised. The revised contract expiration date is September 12th, 2024.

All other terms, conditions, specifications and pricing remain the same. Per contractor and agency agreement, and DTMB Central Procurement approval.

INITIAL EXPIRATION DATEINITIAL EFFECTIVE DATE

N/A

DESCRIPTION

Program Managers for

CHANGE NOTICE NO. 13 TO CONTRACT NO. 180000001162

Sheron Hawily (313) 456-2327 hawilys@michigan.govLEO Sonya Butler (517) 241-7728 BUTLERS2@michigan.govMDHHS Lisa Listman (517) 241-9153 ListmanL@michigan.govMDHHS James Ostrowski 517-284-6870 OSTROWSKIJ2@michigan.govEGLE

Department of Technology, Management, and Budget

320 S. WALNUT ST., LANSING, MICHIGAN 48933

P.O. BOX 30026 LANSING, MICHIGAN 48909

CONTRACT CHANGE NOTICE

Change Notice Number 12 to 180000001162Contract Number

Various

Emily Fedewa jinny@brombergtranslations.com

Jinny Bromberg

Hamtramck, MI 48212

BROMBERG & ASSOCIATES, LLC

CV0043701

313-871-0080

3141 Caniff Street

(517) 897-7321

STA

TE

P ro g n a g e r

C o n tra ct

A d m in istra to r

C O

N T R A C T O

R

DTMB

fedewae3@michigan.gov

$3,368,764.26

September 13, 2018 September 12, 2023

ORAL LANGUAGE INTERPRETATION AND DOCUMENT TRANSLAT

September 12, 2023

INITIAL AVAILABLE OPTIONS EXPIRATION DATE

BEFORE

3 - 1 Year

PAYMENT TERMS DELIVERY TIMEFRAME

0.5%NET15; NET 45

ALTERNATE PAYMENT OPTIONS EXTENDED PURCHASING

☐ P-Card ☒ PRC ☐ Other ☒ Yes ☐ No

MINIMUM DELIVERY REQUIREMENTS

DESCRIPTION OF CHANGE NOTICE

OPTION LENGTH OF OPTION EXTENSION LENGTH OF EXTENSION REVISED EXP. DATE

☐ ☐ N/A

CURRENT VALUE VALUE OF CHANGE NOTICE ESTIMATED AGGREGATE CONTRACT VALUE

N/A

$0.00 $3,368,764.26

Effective 2/1/2023, please note the Contract Administrator has been changed to Emily Fedewa.

Contact Info:

517-897-7321 fedewae3@michigan.gov

All other terms, conditions, specifications and pricing remain the same. Per contractor and agency agreement, and DTMB Central Procurement approval.

INITIAL EXPIRATION DATEINITIAL EFFECTIVE DATE

N/A

DESCRIPTION

Program Managers for

CHANGE NOTICE NO. 12 TO CONTRACT NO. 180000001162

Sheron Hawily (313) 456-2327 hawilys@michigan.govLEO Sonya Butler (517) 241-7728 BUTLERS2@michigan.govMDHHS Lisa Listman (517) 241-9153 ListmanL@michigan.govMDHHS James Ostrowski 517-284-6870 OSTROWSKIJ2@michigan.govEGLE

Department of Technology, Management, and Budget

320 S. WALNUT ST., LANSING, MICHIGAN 48933

P.O. BOX 30026 LANSING, MICHIGAN 48909

CONTRACT CHANGE NOTICE

Change Notice Number 11 to 180000001162Contract Number

Various

Melissa Beck jinny@brombergtranslations.com

Jinny Bromberg

Hamtramck, MI 48212

BROMBERG & ASSOCIATES, LLC

CV0043701

313-871-0080

3141 Caniff Street

(517) 897-1502

STA

TE

P ro g n a g e r

C o n tra ct

A d m in istra to r

C O

N T R A C T O

R

DTMB

beckm3@michigan.gov

$3,368,764.26

September 13, 2018 September 12, 2023

ORAL LANGUAGE INTERPRETATION AND DOCUMENT TRANSLAT

September 12, 2023

INITIAL AVAILABLE OPTIONS EXPIRATION DATE

BEFORE

3 - 1 Year

PAYMENT TERMS DELIVERY TIMEFRAME

0.5%NET15; NET 45

ALTERNATE PAYMENT OPTIONS EXTENDED PURCHASING

☐ P-Card ☒ PRC ☐ Other ☒ Yes ☐ No

MINIMUM DELIVERY REQUIREMENTS

DESCRIPTION OF CHANGE NOTICE

OPTION LENGTH OF OPTION EXTENSION LENGTH OF EXTENSION REVISED EXP. DATE

☐ ☐ N/A

CURRENT VALUE VALUE OF CHANGE NOTICE ESTIMATED AGGREGATE CONTRACT VALUE

N/A

Effective January 1, 2023, the Sign Language Intrepreting Request Form is being added for services for the Michigan Department of Transportation (MDOT). Orlando Curry is being added as the MDOT Program Manager and the State Contract Administrator is changed to Melissa Beck.

All other terms, conditions, specifications and pricing remain the same. Per (DTMB) contractor (request/ proposal) and agency (request) agreement, and DTMB Central Procurement approval.

INITIAL EXPIRATION DATEINITIAL EFFECTIVE DATE

N/A

DESCRIPTION

Program Managers for

CHANGE NOTICE NO. 11 TO CONTRACT NO. 180000001162

Sheron Hawily (313) 456-2327 hawilys@michigan.govLEO Sonya Butler (517) 241-7728 BUTLERS2@michigan.govMDHHS Lisa Listman (517) 241-9153 ListmanL@michigan.govMDHHS James Ostrowski 517-284-6870 OSTROWSKIJ2@michigan.govEGLE

Department of Technology, Management, and Budget

320 S. WALNUT ST., LANSING, MICHIGAN 48933

P.O. BOX 30026 LANSING, MICHIGAN 48909

CONTRACT CHANGE NOTICE

Change Notice Number 10 to 180000001162Contract Number

Various

Courtney Powell jinny@brombergtranslations.com

Jinny Bromberg

Hamtramck, MI 48212

BROMBERG & ASSOCIATES, LLC

CV0043701

313-871-0080

3141 Caniff Street

(517) 249-0452

STA

TE

P ro g n a g e r

C o n tra ct

A d m in istra to r

C O

N T R A C T O

R

DTMB

powellc11@michigan.gov

$3,255,764.26

September 13, 2018 September 12, 2023

ORAL LANGUAGE INTERPRETATION AND DOCUMENT TRANSLATION SERVICES

September 12, 2023

INITIAL AVAILABLE OPTIONS EXPIRATION DATE

BEFORE

3 - 1 Year

PAYMENT TERMS DELIVERY TIMEFRAME

0.5%NET15; NET 45

ALTERNATE PAYMENT OPTIONS EXTENDED PURCHASING

☐ P-Card ☒ PRC ☐ Other ☒ Yes ☐ No

MINIMUM DELIVERY REQUIREMENTS

DESCRIPTION OF CHANGE NOTICE

OPTION LENGTH OF OPTION EXTENSION LENGTH OF EXTENSION REVISED EXP. DATE

☐ ☐ N/A

CURRENT VALUE VALUE OF CHANGE NOTICE ESTIMATED AGGREGATE CONTRACT VALUE

N/A

$113,000.00 $3,368,764.26

Effective 10/4/22, this contract is hereby increased by $113,000. All other terms, conditions, specifications and pricing remain the same. Per contractor and agency agreement, and DTMB Central Procurement approval.

INITIAL EXPIRATION DATEINITIAL EFFECTIVE DATE

N/A

DESCRIPTION

Program Managers for

CHANGE NOTICE NO. 10 TO CONTRACT NO. 180000001162

Sheron Hawily (313) 456-2327 hawilys@michigan.govLEO Sonya Butler (517) 241-7728 BUTLERS2@michigan.govMDHHS Lisa Listman (517) 241-9153 ListmanL@michigan.govMDHHS James Ostrowski 517-284-6870 OSTROWSKIJ2@michigan.govEGLE Ethan Todd 517-241-5056 ToddE1@michigan.govMDOC

Department of Technology, Management, and Budget

320 S. WALNUT ST., LANSING, MICHIGAN 48933

P.O. BOX 30026 LANSING, MICHIGAN 48909

CONTRACT CHANGE NOTICE

Change Notice Number 9 to 180000001162Contract Number

Various

Courtney Powell jinny@brombergtranslations.com

Jinny Bromberg

Hamtramck, MI 48212

BROMBERG & ASSOCIATES, LLC

CV0043701

313-871-0080

3141 Caniff Street

(517) 249-0452

STA

TE

P ro g n a g e r

C o n tra ct

A d m in istra to r

C O

N T R A C T O

R

DTMB

powellc11@michigan.gov

$2,455,764.26

September 13, 2018 September 12, 2023

ORAL LANGUAGE INTERPRETATION AND DOCUMENT TRANSLAT

September 12, 2023

INITIAL AVAILABLE OPTIONS EXPIRATION DATE

BEFORE

3 - 1 Year

PAYMENT TERMS DELIVERY TIMEFRAME

0.5%NET15; NET 45

ALTERNATE PAYMENT OPTIONS EXTENDED PURCHASING

☐ P-Card ☒ PRC ☐ Other ☒ Yes ☐ No

MINIMUM DELIVERY REQUIREMENTS

DESCRIPTION OF CHANGE NOTICE

OPTION LENGTH OF OPTION EXTENSION LENGTH OF EXTENSION REVISED EXP. DATE

☐ ☐ N/A

CURRENT VALUE VALUE OF CHANGE NOTICE ESTIMATED AGGREGATE CONTRACT VALUE

N/A

$800,000.00 $3,255,764.26

Effective 9/13/22, this contract is hereby increased by $800,000. Please note, the Contract Administrator is changed to Courtney Powell.

All other terms, conditions, specifications, and pricing remain the same. Per contractor and agency agreement, DTMB Central Procurement approval, and State Administrative Board approval on 9/13/22.

INITIAL EXPIRATION DATEINITIAL EFFECTIVE DATE

N/A

DESCRIPTION

Program Managers for

CHANGE NOTICE NO. 9 TO CONTRACT NO. 180000001162

hawilys@michigan.gov Sonya Butler (517) 241-7728 BUTLERS2@michigan.govMDHHS Lisa Listman (517) 241-9153 ListmanL@michigan.govMDHHS James Ostrowski 517-284-6870 OSTROWSKIJ2@michigan.govEGLE Ethan Todd 517-241-5056 ToddE1@michigan.govMDOC Bernard G. Scott 517-241-8414 Scottb4@michigan.govMDOC

LEO Sheron Hawily Sonya Butler

(313) 456-2327

Department of Technology, Management, and Budget

525 W. ALLEGAN ST., LANSING, MICHIGAN 48913

P.O. BOX 30026 LANSING, MICHIGAN 48909

CONTRACT CHANGE NOTICE

Change Notice Number 8 to 180000001162Contract Number

Various

Marissa Gove jinny@brombergtranslations.com

Jinny Bromberg

Hamtramck, MI 48212

BROMBERG & ASSOCIATES, LLC

CV0043701

313-871-0080

3141 Caniff Street

(517) 449-8952

STA

TE

P ro g n a g e r

C o n tra ct

A d m in istra to r

C O

N T R A C T O

R

DTMB

govem1@michigan.gov

$2,455,764.26

September 13, 2018 September 12, 2023

ORAL LANGUAGE INTERPRETATION AND DOCUMENT TRANSLATION SERVICES

September 12, 2023

INITIAL AVAILABLE OPTIONS EXPIRATION DATE

BEFORE

3 - 1 Year

PAYMENT TERMS DELIVERY TIMEFRAME

0.5%NET15; NET 45

ALTERNATE PAYMENT OPTIONS EXTENDED PURCHASING

☐ P-Card ☒ PRC ☐ Other ☒ Yes ☐ No

MINIMUM DELIVERY REQUIREMENTS

DESCRIPTION OF CHANGE NOTICE

OPTION LENGTH OF OPTION EXTENSION LENGTH OF EXTENSION REVISED EXP. DATE

☐ ☐ N/A

CURRENT VALUE VALUE OF CHANGE NOTICE ESTIMATED AGGREGATE CONTRACT VALUE

N/A

$0.00 $2,455,764.26

Effective January 19, 2022 this Contract is hereby amended as follows:

1. Communication Access Real Time (CART) through a real-time audio/video communications is added, see attached Schedule A, Statement of Work additions

2. Schedule B, Pricing is updated per the revised Attachment.

All other terms, conditions, specifications and pricing remain the same per Contractor and Agency agreement, and DTMB Procurement approval.

INITIAL EXPIRATION DATEINITIAL EFFECTIVE DATE

N/A

DESCRIPTION

Change Notice 8 – Contract 1800000001462

Additions to

SCHEDULE A

STATEMENT OF WORK CONTRACT ACTIVITIES to include

Communication Access Real Time Services

REQUIREMENTS

1. General Requirements The Contractor must provide Deliverables/Services and staff, and otherwise do all things necessary for or incidental to the performance of work, as set forth below:

The Contractor must:

O. Communication Access Real Time (CART)

1. Provide Communication Access Real Time Services: A certified captioner logs into a video conferencing platform that allows live human captioning and provides live captioning (audio to text conversion) that will appear on screen for anyone who turns on close captioning through that platform. After the assignment, the captioner will provide a completed transcript upon request.

2. All CART interpreters adhere to HIPAA compliance requirements. Captioners sign a HIPAA addendum prior to beginning work.

3. Accessibility CART services will be available from 8 AM to 8 PM on a prescheduled basis for Deaf or Hard Hearing in English or Spanish.

4. Call Minimum Requirements There is a per call minimum of 2 hours for prescheduled calls. Cancellations and no-shows without a 24 hour notice will be billable in full.

Contract No. 1800000001462

Oral Language Interpretation and Document Translation Services With Communication Access Real Time Services-Statewide

Addition to

SCHEDULE B

PRICING MATRIX

Table F- CART Services Rate Per Hour Availability English or Spanish $150 8 AM- 8 PM

*2 hour minimum

Program Managers for

CHANGE NOTICE NO. 8 TO CONTRACT NO. 180000001162

Shelia O'Sullivan (313) 456-2327 OSullivanS@michigan.govLEO Sonya Butler (517) 241-7728 BUTLERS2@michigan.govMDHHS Lisa Listman (517) 241-9153 ListmanL@michigan.govMDHHS James Ostrowski 517-284-6870 OSTROWSKIJ2@michigan.govEGLE

Department of Technology, Management, and Budget

525 W. ALLEGAN ST., LANSING, MICHIGAN 48913

P.O. BOX 30026 LANSING, MICHIGAN 48909

CONTRACT CHANGE NOTICE

Change Notice Number 7 to 180000001162Contract Number

Various

Douglas Glaser jinny@brombergtranslations.com

Jinny Bromberg

Hamtramck, MI 48212

BROMBERG & ASSOCIATES, LLC

CV0043701

313-871-0080

3141 Caniff Street

517-898-3982 S T A T E

P ro g n a g e r

C o n tra ct

A d m in istra to r

C O

N T R A C T O

R

DTMB

glaserd@michigan.gov

$2,455,764.26

September 13, 2018 September 12, 2023

ORAL LANGUAGE INTERPRETATION AND DOCUMENT TRANSLATION SERVICES

September 12, 2023

INITIAL AVAILABLE OPTIONS EXPIRATION DATE

BEFORE

3 - 1 Year

PAYMENT TERMS DELIVERY TIMEFRAME

0.5%NET15; NET 45

ALTERNATE PAYMENT OPTIONS EXTENDED PURCHASING

☐ P-Card ☒ PRC ☐ Other ☒ Yes ☐ No

MINIMUM DELIVERY REQUIREMENTS

DESCRIPTION OF CHANGE NOTICE

OPTION LENGTH OF OPTION EXTENSION LENGTH OF EXTENSION REVISED EXP. DATE

☐ ☐ September 12, 2023

CURRENT VALUE VALUE OF CHANGE NOTICE ESTIMATED AGGREGATE CONTRACT VALUE

N/A

$0.00 $2,455,764.26

Effective 4/19/2021, the following amendment is hereby incorporated into the contract:

The following will be added to Schedule B (Price Page):

The per-page and per-word rates are determined by a minimum number of words on a page. If a page has 250 words or less, the per-page rate will be applied. If a page has over 250 words, the per-word rate will be applied.

All other terms, conditions, specifications and pricing remain the same. Per contractor and agency agreement, and DTMB Procurement approval.

INITIAL EXPIRATION DATEINITIAL EFFECTIVE DATE

N/A

DESCRIPTION

Program Managers for

CHANGE NOTICE NO. 7 TO CONTRACT NO. 180000001162

Shelia O'Sullivan (313) 456-2327 OSullivanS@michigan.govLEO Sonya Butler (517) 241-7728 BUTLERS2@michigan.govMDHHS Lisa Listman (517) 241-9153 ListmanL@michigan.govMDHHS James Ostrowski 517-284-6870 OSTROWSKIJ2@michigan.govEGLE

Revised 2/2019

CONTRACT CHANGE NOTICE

Change Notice Number 6 .

to Contract Number 180000001162.

CO

NT

RA

CT

O R

Bromberg & Associates, LLC

ST

A

TE

Pr og an ag er Various MULTI

3141 Caniff Street

Hamtramck, MI 48212

Jinny Bromberg

C on tra ct

Ad in is tra to r Doug Glaser DTMB

(517) 871-0080 (517) 898-3982 jinny@brombergtranslations.com glaserd@michigan.gov

CV0043701

STATE OF MICHIGAN PROCUREMENT

CENTRAL PROCUREMENT SERVICES

Department of Technology, Management, and Budget

525 W. ALLEGAN ST., LANSING, MICHIGAN 48913

P.O. BOX 30026 LANSING, MICHIGAN 48909

CONTRACT SUMMARY

DESCRIPTION: Oral Language interpretation and Document Translation

INITIAL EFFECTIVE DATE INITIAL EXPIRATION DATE

INITIAL AVAILABLE

OPTIONS

EXPIRATION DATE BEFORE

CHANGE(S) NOTED BELOW

10/1/2020 9/30/2023 2, 1-Year Options 9/30/2023

PAYMENT TERMS DELIVERY TIMEFRAME

Net 45 N/A

ALTERNATE PAYMENT OPTIONS EXTENDED PURCHASING

☐ P-card ☐ Payment Request (PRC) ☐ Other ☐ Yes ☒ No

MINIMUM DELIVERY REQUIREMENTS

N/A

DESCRIPTION OF CHANGE NOTICE

OPTION LENGTH OF OPTION EXTENSION LENGTH OF

EXTENSION REVISED EXP. DATE

☐ N/A ☐ N/A

CURRENT VALUE VALUE OF CHANGE NOTICE ESTIMATED AGGREGATE CONTRACT VALUE

$1,139,906.45.00 $1,315,857.81 $2,455,764.26 DESCRIPTION: Effective 3/23/2021, the following items are added to this contract, per the Attachment, “Mass Vaccination Project Quote_Bromberg.pdf” and this contract is hereby increased by $1,315,857.81:

Add item 1.I to Schedule A:

I. Please find on the following page Bromberg & Associates quote for the Ford Field Mass Vaccination project. The unit rates are based off Contract #180000001162 between Bromberg and the State of Michigan. The project dates are March 23rd-May 18th, 2021, or a total of 57 days. Interpreters and project management staff will be present from 7:30 a.m.-8:30 p.m. EDT each day. Bromberg’s services will include:

i. Onsite Interpreting

Revised 2/2019

a) Languages will include Arabic, Bengali, Mandarin, Spanish, and American Sign Language.

b) For each language, four (4) interpreters will be present at a time (a total of 20 per shift), and the 13-hour days will be split into two (2) shifts of 6.5 hours.

ii. Over-the-Phone Interpreting

a) Languages will include Arabic, Bengali, Mandarin, Spanish, and other spoken languages as requested.

b) Services will be available on-demand through a toll-free number.

c) Estimated volume is unknown at this time.

iii. Video Remote Interpreting

a) Languages will include Arabic, Spanish, and American Sign Language. Additional high-volume languages can be scaled up based on the need.

b) Services will be available on-demand through the Gateway application, pre-installed on devices.

c) Estimated volume is unknown at this time.

iv. Document Translation

a) Translation of signage, identification of language taglines and other materials to be displayed at Ford Field from English into top-volume languages.

b) Total estimated volume is unknown at this time.

v. Onsite Liaisons

a) There will be a total of four (4) Onsite Liaisons, with a minimum of one (1) onsite at all times, to liaise with interpreters and work with staff at Ford Field to ensure they can access interpreters when needed.

Add the price table on “Mass Vaccination Project Quote_Bromberg.pdf” to schedule B:

(see attached, “Mass Vaccination Project Quote_Bromberg.pdf,” pgs. 2-3).

All other terms, conditions, specifications and pricing remain the same. Per contractor and agency agreement, and DTMB Procurement approval.

Quote for Language Services Ford Field Mass Vaccination Campaign

State of Michigan

3141 Caniff Street

Hamtramck, Michigan 48212

State of Michigan Contract: #180000001162

Main Office Phone Number: 313-871-0080

Point of Contact: Jinny Bromberg, President

E-mail: Jinny@BrombergTranslations.com

Phone Number: 313-871-0080 ext. 4981

Fax Number: (888) 225-1912

Company Website: www.brombergtranslations.com

Bromberg & Associates; Quote for Ford Field Mass Vaccination Campaign March 22, 2021; Page | 1

Project Quote: Ford Field Mass Vaccination Campaign

Please find on the following page Bromberg & Associates quote for the Ford Field Mass Vaccination project. The unit rates are based off Contract #180000001162 between Bromberg and the State of Michigan. The project dates are March 23rd-May 18th, 2021, or a total of 57 days. Interpreters and project management staff will be present from 7:30 a.m.-8:30 p.m. EDT each day. Bromberg’s services will include:

• Onsite Interpreting o Languages will include Arabic, Bengali, Mandarin, Spanish, and American Sign Language.

o For each language, four (4) interpreters will be present at a time (a total of 20 per shift), and the

13-hour days will be split into two (2) shifts of 6.5 hours.

• Over-the-Phone Interpreting o Languages will include Arabic, Bengali, Mandarin, Spanish, and other spoken languages as requested.

o Services will be available on-demand through a toll-free number.

o Estimated volume is unknown at this time.

• Video Remote Interpreting o Languages will include Arabic, Spanish, and American Sign Language. Additional high-volume languages can be scaled up based on the need.

o Services will be available on-demand through the Gateway application, pre-installed on devices.

o Estimated volume is unknown at this time.

• Document Translation o Translation of signage, identification of language taglines and other materials to be displayed at

Ford Field from English into top-volume languages.

o Total estimated volume is unknown at this time.

• Onsite Liaisons o There will be a total of four (4) Onsite Liaisons, with a minimum of one (1) onsite at all times, to liaise with interpreters and work with staff at Ford Field to ensure they can access interpreters when needed.

March 22, 2021; Page | 2

Languages Unit Rate

Unit Estimated Volume Extended Price

Onsite Interpreting Group A:

Spanish $53.00 Hour

4 interpreters x 57 days x 13 hours/day

$157,092.00

Group B:

Arabic, Bengali, Mandarin $73.00 Hour

4 interpreters x 3 languages x 57 days x 13 hours/day

$649,116.00

Group C:* American Sign Language

$140.00 Hour 4 interpreters x 57 days x 13 hours/day

$414,960.00

Total Estimated Cost for Onsite Interpreting $1,221,168.00

Over-the-Phone Interpreting Group A:

Spanish $0.5217 Minute 150 minutes x 57 days $4,460.535

Group B:

Arabic, Bengali, Mandarin, other spoken languages

$0.5405 Minute 150 minutes x 57 days $4,621.275

Total Estimated Cost for Over the Phone Interpreting $9,081.81

Video Remote Interpreting** Group A:

Spanish $1.35 Minute 60 minutes x 57 days $4,617.00

Group B:

Arabic $1.75 Minute 60 minutes x 57 days $5,985.00

Group C:

American Sign Language $1.95 Minute 60 minutes x 57 days $6,669.00

Total Estimated Cost for Video Remote Interpreting $17,271.00

Document Translation

Group A:

Spanish

$35.00 Or $0.11

Page word

25 pages $875.00

Group B:

All others

$40.00 Or $0.14

Page word

75 pages $3,000.00

Rush Charge

115.00 Project/document 22 projects $2,530.00

Total Estimated Cost for Document Translation $6,405.00

Onsite Liaison

Group A-B:

Onsite Liaison $73.00 hour 48 days x 13 hours $45,552.00

Group C:

Onsite American Sign Language Liaison

$140.00 hour 9 days x 13 hours $16,380.00

Total Estimated Cost for Onsite Liaison $61,932.00

Total Estimated Project Cost $1,315,857.81

March 22, 2021; Page | 3

*2-hour minimum

** 10-minute minimum for on-demand calls.

This quote is based on currently available information. If the scope of work or actual work performed differs from the estimated costs listed here, the quote will be updated accordingly.

Department of Technology, Management, and Budge

525 W. ALLEGAN ST., LANSING, MICHIGAN 48913

P.O. BOX 30026 LANSING, MICHIGAN 48909

CONTRACT CHANGE NOTICE

Change Notice Number 5 to 180000001162Contract Number

Various

Douglas Glaser jinny@brombergtranslations.com

Jinny Bromberg

Hamtramck, MI 48212

BROMBERG & ASSOCIATES, LLC

313-871-0080

3141 Caniff Street

517-898-3982

S T A T E

P ro g n a g e r

C o n tra ct

A d m in istra to r

C O

N T R A C T O

R

DTMB

glaserd@michigan.gov

$539,906.45

September 13, 2018 September 12, 2023

ORAL LANGUAGE INTERPRETATION AND DOCUMENT TRANSLATION

September 12, 2023

INITIAL AVAILABLE OPTIONS EXPIRATION DATE

BEFORE

3 - 1 Year

PAYMENT TERMS DELIVERY TIMEFRAME

ALTERNATE PAYMENT OPTIONS EXTENDED PURCHASING

☐ P-Card ☒ PRC ☐ Other ☒ Yes ☐ No

MINIMUM DELIVERY REQUIREMENTS

DESCRIPTION OF CHANGE NOTICE

OPTION LENGTH OF OPTION EXTENSION LENGTH OF EXTENSION REVISED EXP. DATE

☐ ☐ September 12, 2023

CURRENT VALUE VALUE OF CHANGE NOTICE ESTIMATED AGGREGATE CONTRACT VALUE

N/A

$600,000.00 $1,139,906.45

Effective 3/9/2021 this contract is increased by $600,000.00.

All other terms, conditions, specifications, and pricing remain the same. Per contractor and agency agreement, DTMB Procurement approval, and State Administrative Board approval on 12/8/2020.

INITIAL EXPIRATION DATEINITIAL EFFECTIVE DATE

N/A

DESCRIPTION

517-898-3982

DTMB

glaserd@michigan.gov

September 12, 2023

ORAL LANGUAGE INTERPRETATION AND DOCUMENT TRANSLATION

EXPIRATION DATE

BEFORE

DELIVERY TIMEFRAME

EXTENDED PURCHASING

☒ Yes ☐ No

MINIMUM DELIVERY REQUIREMENTS

DESCRIPTION OF CHANGE NOTICE

REVISED EXP. DATE

September 12, 2023

ESTIMATED AGGREGATE CONTRACT VALUE

N/A

$1,139,906.45

Effective 3/9/2021 this contract is increased by $600,000.00.

All other terms, conditions, specifications, and pricing remain the same. Per contractor and agency agreement, DTMB Procurement approval, and State Administrative Board approval on 12/8/2020.

N/A

DESCRIPTION

Program Managers for

CHANGE NOTICE NO. 5 TO CONTRACT NO. 180000001162

Shelia O'Sullivan (313) 456-2327 OSullivanS@michigan.gov186 Sonya Butler (517) 241-7728 BUTLERS2@michigan.gov491 Lisa Listman (517) 241-9153 ListmanL@michigan.gov491 James Ostrowski 517-284-6870 OSTROWSKIJ2@michigan.gov761 Bernard G. Scott 517-241-8414 Scottb4@michigan.gov472

EMAIL

Program Managers for

CHANGE NOTICE NO. 5 TO CONTRACT NO. 180000001162

OSullivanS@michigan.gov BUTLERS2@michigan.gov ListmanL@michigan.gov OSTROWSKIJ2@michigan.gov Scottb4@michigan.gov

BROMBERG & ASSOCIATES, LLC

CHANGE NOTICE NO. 5 TO CONTRACT NO. 180000001162

Department of Technology, Management, and Budget

525 W. ALLEGAN ST., LANSING, MICHIGAN 48913

P.O. BOX 30026 LANSING, MICHIGAN 48909

CONTRACT CHANGE NOTICE

Change Notice Number 4 to 180000001162Contract Number

Various

Douglas Glaser jinny@brombergtranslations.com

Jinny Bromberg

Hamtramck, MI 48212

BROMBERG & ASSOCIATES, LLC

CV0043701

313-871-0080

3141 Caniff Street S T A T E

P ro g n a g e r

C o n tra ct

A d m in istra to r

C O

N T R A C T O

R

SW

DTMB

glaserd@michigan.gov

$539,906.45

September 13, 2018 September 12, 2023

ORAL LANGUAGE INTERPRETATION AND DOCUMENT TRANSLATION SERVICES

September 12, 2023

INITIAL AVAILABLE OPTIONS EXPIRATION DATE

BEFORE

3 - 1 Year

PAYMENT TERMS DELIVERY TIMEFRAME

0.5%NET15; NET 45

ALTERNATE PAYMENT OPTIONS EXTENDED PURCHASING

☐ P-Card ☒ PRC ☐ Other ☒ Yes ☐ No

MINIMUM DELIVERY REQUIREMENTS

DESCRIPTION OF CHANGE NOTICE

OPTION LENGTH OF OPTION EXTENSION LENGTH OF EXTENSION REVISED EXP. DATE

☐ N/A ☐ N/A N/A

CURRENT VALUE VALUE OF CHANGE NOTICE ESTIMATED AGGREGATE CONTRACT VALUE

N/A

$0.00 $539,906.45

Effective March 4, 2020 this Contract is hereby amended as follows:

1. Video Remote Interpreting (VRI) through a real-time audio/video communications Application is added, see attached Schedule A, Statement of Work additions, Schedule E, Contractor Hosted Software and Services, Schedule E, Exhibit 1, Support Services and Service Level Agreement for Hosted Services, and Schedule F, Data Security Requirements;

2. Schedule B, Pricing is replaced, see revised Attachment: Schedule B Pricing;

3. Schedule G, Federal Provisions Addendum is added, see attached.

All other terms, conditions, specifications and pricing remain the same per Contractor and Agency agreement, and DTMB Procurement approval.

INITIAL EXPIRATION DATEINITIAL EFFECTIVE DATE

N/A

Version 5 (1/2019) 1

Change Notice 4 – Contract 1800000001462

Additions to

SCHEDULE A

STATEMENT OF WORK CONTRACT ACTIVITIES

to include

Video Remote Interpreting Services

BACKGROUND

This addition to the Contract is for the State of Michigan to utilize a Contractor to provide services for Video Remote Interpreting (VRI) Services for Language Interpretation for use statewide.

SCOPE

The Contractor must provide Interpretation by VRI. The following languages include, but are not limited to: Spanish, Arabic, Vietnamese, Mandarin Chinese, Bengali, Portuguese, Thai, Laotian, Somali, Urdu, Albanian, Polish, Russian, French, Cantonese, and American Sign Language.

REQUIREMENTS

1. General Requirements The Contractor must provide Deliverables/Services and staff, and otherwise do all things necessary for or incidental to the performance of work, as set forth below:

The Contractor must:

N. Video Remote Interpreting (VRI)

1. Provide Video Remote Interpreting (VRI) through a real-time audio/video communications application. The application will allow State employees to conduct audio and video language interpreting encounters from State owned desktops, tablets, laptops, and smartphones. languages.

2. The application must provide the following security features:

a. There must be a multi-factor authentication (MFA) requires users to enter two or more pieces of evidence (or security factors) before they are granted access to an application.

b. The software is HIPAA compliant.

c. No personally identifiable information, financial, or other confidential information shall be stored in this database of VRI Gateway application. No audio, video or text chat streams are recorded or stored, either temporarily or permanently, by VRI Gateway on any VRI Gateway servers.

d. Web traffic encrypted using SSL over HTTP (port 443). All network transmissions between VRI servers and VRI Gateway users, and across VRI servers, are encrypted. Audio, video and text chat streams are encrypted and transmitted using 128-bit AES and 256-bit SSL encryption. Web request/response actions are transmitted using 256-bit SSL encryption; all network transmissions between VRI Application servers and VRI Application IT personnel are encrypted using key-based SSH authentication.

e. VRI Application must support Windows Operating system 7, 8, and 10, Mac OS 10.7 (Mountain Lion) or higher. Google Chrome browser preferred.

3. All VRI interpreters adhere to HIPAA compliance requirements. VRI Managers regularly conduct random test calls.

4. The State is responsible to provide the desktops, tablets, laptops, desk phones, and smartphones used to connect services. The Contractor must provide the VRI Application and applicable services.

Version 5 (1/2019) 2

5. Accessibility

VRI services will be available 24/7/365 in the top volume languages (ASL, Spanish, Arabic). Mandarin and Russian will be available during normal business hours Monday through Friday, from 8:00 AM ET to 5:00 PM ET. Other languages available on a prescheduled basis. However, the Contractor agrees to increase any language, requested by the Program Manager which will be based on the actual volume of need. An availability increase could be scheduled hours increase, on-demand during the day, or 24/7 timeframe.

Call Minimum Requirements

6. Call Minimum Requirements

There is a per call minimum of 45 minutes for prescheduled calls and 10 minutes for on-demand.

Cancellations and no-shows (prescheduled VRI encounters) less than 24 hour cancellations and no-shows would be billable for 45 minutes or the requested duration, whichever is longer.

1.2 Training for Video Remote Interpreting (VRI)

The Contractor must provide the following training:

Contractor must provide training to units on how to sign in and navigate through the application features required for use as well as provide technical requirements and technical assistance.

A. Recorded Training

The Contractor must provide but is not limited to, live and recorded webinar training options to all users as a part of account setup for use of the Application. Webinars must cover all details first-time basic users require to successfully use the application: login, selecting the language and any other applicable field, calling an interpreter, managing the flow during an interpreting encounter, hanging up and providing feedback, and basic troubleshooting. The webinar is intended to take about 30 minutes, including Q&A.

For Administrative users, the Contractor must provide, but is not limited a recorded training containing (but not limited) to changing information in the account setup tab, resetting passwords, reviewing data, and pulling reports. Any Administrative user may request and receive a live webinar training. The recorded training should take approximately 45 minutes, including Q&A.

B. In-Person Training

The Contractor’s live, onsite training must cover the same topics as the webinar trainings and be conducted by a member of the Contractor’s staff and will be held at any requested State Facilities. Scheduling and availability for such trainings will be subject to distance and weather conditions.

C. Additional Training Materials

Additional training materials must be emailed to the designated person at each department/location during account setup time and include (but not limited to) detailed instructions on using VRI, available languages, and troubleshooting suggestions. Customization of trainings must be available as requested by the Program Manger.

D. Over the Phone Training Assistance

See Section 3.2 Customer Service

1.3 Specific Standards

IT Policies, Standards and Procedures (PSP) Contractors are advised that the State has methods, policies, standards and procedures that have been developed over the years. Contractors are expected to provide proposals that conform to State IT policies and standards. All services and products provided as a result of this RFP must comply with all applicable State IT policies and standards. Contractor is required to review all applicable links provided below and state compliance in their response.

Version 5 (1/2019) 3

Public IT Policies, Standards and Procedures (PSP):

https://www.michigan.gov/dtmb/0,5552,7-358-82547_56579_56755---,00.html

Acceptable Use Policy To the extent that Contractor has access to the State’s computer system, Contractor must comply with the State’s Acceptable Use Policy, see http://michigan.gov/dtmb/0,4568,7-150-56355_56579_56755---,00.html. All Contractor Personnel will be required, in writing, to agree to the State’s Acceptable Use Policy before accessing the State’s system. The State reserves the right to terminate Contractor’s access to the State’s system if a violation occurs.

ADA Compliance The State is required to comply with the Americans with Disabilities Act of 1990 (ADA), and has adopted a formal policy regarding accessibility requirements for websites and software applications. The State is requiring that Contractor’s proposed Solution, where relevant, to level AA of the World Wide Web Consortium (W3C) Web Content Accessibility Guidelines (WCAG) 2.0. Contractor may consider, where relevant, the W3C’s Guidance on Applying WCAG 2.0 to Non-Web Information and Communications Technologies (WCAG2ICT) for non-web software and content. The State may require that Contractor complete a Voluntary Product Accessibility Template for WCAG 2.0 (WCAG 2.0 VPAT) or other comparable document for the proposed Solution.

http://www.michigan.gov/documents/dmb/1650.00_209567_7.pdf?20151026134621

Contractor must provide details to the program manager within 30 days of implementation of VRI services, to identify how they will meet the requirements.

1.4 User Type and Capacity

Contractor must accommodate an unlimited number of users access of application at any given time.

Type of User Access Type Number of Users Number of Concurrent Users

Admin User Administrative varies by location unlimited

Standard User Basic varies by location unlimited

Administrative User:

- Access to call log for the entire account.

- Access to cost of calls.

- Ability to add, remove, enable, disable and change roles of all users.

- Ability to reset passwords of all users.

- Ability to add locations and departments under the account.

- Access to the pricing plan.

- Ability to change company name, logo and address.

- Access to site’s functionality.

Standard User:

- Access to user’s call log.

- Ability to reset user’s password.

- Access to site’s functionality.

https://www.michigan.gov/dtmb/0%2C5552%2C7-358-82547_56579_56755---%2C00.html http://michigan.gov/dtmb/0%2C4568%2C7-150-56355_56579_56755---%2C00.html http://www.michigan.gov/documents/dmb/1650.00_209567_7.pdf?20151026134621

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Contractor must be able to meet the expected…