180000000501.pdf
PDF 13 MB Posted
- Contract number
- MA180000000501
- Issued by
- Michigan
About this file
This document comprises contract materials for the State of Michigan's procurement of a Quick Response Plus Wireless Nurse Call System for the DJ Jacobetti Home for Veterans, a state-operated facility in Marquette, Michigan. The primary parties are the State of Michigan (represented by the Department of Military and Veterans Affairs and Department of Technology Management and Budget) and RF Technologies, Inc., a Wisconsin-based medical communication systems provider. The contract was established through Invitation to Negotiate #180000000024, with Contract Number 180000000501, initially effective March 15, 2018.
The contract covers the complete installation and support of a wireless emergency call system featuring 140 wireless pull cords, 163 wireless nurse call jacks, 11 wireless push buttons, 13 indoor repeaters, 3 outdoor repeaters, associated infrastructure components, five client workstations, a desktop server, 40 pagers for staff notification, and comprehensive training and remote support capabilities. The initial equipment purchase price was $156,422.34, with installation services valued at $54,173.33, for a total contract value of $156,422.34 at execution on February 26, 2018. The State exercised all three available one-year option periods through a Contract Change Notice dated February 2019, extending the contract expiration to March 14, 2026, and adding $52,084.07 in funding for a three-year Basic Service Plan valued at $9,886.35. The service agreement provides 24/7 remote technical support, software maintenance updates, and bi-annual on-site functional inspections. Payment terms are Net 45 days from invoice; equipment was invoiced upon shipment, and installation was invoiced upon completion.
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Text version
Revised 2/2019
CONTRACT CHANGE NOTICE
Change Notice Number .
to
Contract Number 180000000501.
C O
N T
R A
C T
O R
R F Technologies
S T
A T
E P ro g ra m M an ag er
Ryan Engle DMVA
3125 North 126th Street 906-226-35763/14
Brookfield, WI 53005 EnglerR3@michigan.gov
C o nt ra ct A dm in is tr at o r Cade Andersen DTMB
Phone Number
Andersenc3@michigan.gov
STATE OF MICHIGAN PROCUREMENT
Department of Technology Management and Budget
320 S Walnut St, Lansing, MI 48933
CONTRACT SUMMARY
DESCRIPTION: Quick Response Plus Wireless Nurse Call System
INITIAL EFFECTIVE DATE INITIAL EXPIRATION DATE
INITIAL AVAILABLE
OPTIONS
EXPIRATION DATE BEFORE
CHANGE(S) NOTED BELOW
3/15/2018 3/14/2023 3 1 Option Years 3/14/2023
PAYMENT TERMS DELIVERY TIMEFRAME
Net 45 N/A
ALTERNATE PAYMENT OPTIONS EXTENDED PURCHASING
P-card Payment Request (PRC) Other Yes No
MINIMUM DELIVERY REQUIREMENTS
N/A
DESCRIPTION OF CHANGE NOTICE
OPTION LENGTH OF OPTION EXTENSION
LENGTH OF
EXTENSION
REVISED EXP. DATE
3 Year 3/14/2026
CURRENT VALUE VALUE OF CHANGE NOTICE ESTIMATED AGGREGATE CONTRACT VALUE
$180,127.83 $ 52,084.07 $ 32,211.90 DESCRIPTION: Upon mutual signature the State is exercising all three of the available option years with the revised expiration date of 3/14/2026. The State is also adding $ 52,084.07 to fund the attached three year service agreement .
All other terms, conditions, specifications, and pricing remain the same. Per contractor and agency agreement, and DTMB Procurement approval.
NOTICE OF CONTRACT
NOTICE OF CONTRACT NO. 171 180000000501 .
between
THE STATE OF MICHIGAN
and
C O
N
TR
A C
TO
R
R F Technologies
ST
A
TE
Pr og ra m
M an ag er Ryan Engle DMVA
3125 North 126th Street EngleR3@michigan.gov
Brookfield, WI 53005 906-226-35763/14
Nick Friske
C on tra ct
Ad m in is tra to r Lisa Feury DTMB
616-277-5719 FeuryL@michigan.gov nfriske@windemuller.us 517-241-1640
CONTRACT SUMMARY
DESCRIPTION: Quick Response Plus Wireless Emergency Call System Install and Code Alert Wander Management System Upgrade
INITIAL EFFECTIVE DATE INITIAL EXPIRATION DATE
INITIAL AVAILABLE
OPTIONS
EXPIRATION DATE BEFORE
CHANGE(S) NOTED BELOW
3/19/2018 9/18/2022 Three 1-year options 9/18/2025
PAYMENT TERMS DELIVERY TIMEFRAME
Net 45
ALTERNATE PAYMENT OPTIONS EXTENDED PURCHASING
☐ P-card ☐ Direct Voucher (DV) ☐ Other ☐ Yes ☒ No
MINIMUM DELIVERY REQUIREMENTS
NA
MISCELLANEOUS INFORMATION
This contract is for the installation and support of the Quick Response Plus Wireless Emergency Call System and the hardware/software upgrade required for the already installed Code Alert Wander Management System located at the DJ Jacobetti Home for Veterans. The contract was established with Invitation to Negotiate # 180000000024.
The contract allows for replacements, upgrades and maintenance to equipment and software to keep the systems stable during the term of the contract, per Exhibit A Statement of Work, Exhibit B Software License Agreement, and Exhibit C Basic Protection Plan Agreement.
Three option years have been added to extend contract to cover ongoing support and additional products or services if deemed necessary.
ESTIMATED CONTRACT VALUE AT TIME OF EXECUTION $174,002.24
STATE OF MICHIGAN
IT PROCUREMENT
DTMB-Financial Services 320 S Walnut St, Lansing MI 48933
February 26, 2018 phone: 800.669.9946 web: www.rft.com 3125 North 126th Street, Brookfield, WI 53005 USA
Exhibit A Scope of Work
This document describes the materials and installation services RF Technologies (RFT) will provide, and the Owner/Customer responsibilities.
Project Quick Response Plus Wireless Nurse Call System Customer Name DJ Jacobetti For Veterans Customer Contact Susan Mellon Address 425 Fisher Street
Marquette, MI 49855 Phone (906) 226-3576 Email mellons@michigan.gov
Emergency Call System Description
RF Technologies will provide a Quick Response Plus Wireless Emergency Call System for DJ Jacobetti For Veterans.
The system includes the following devices:
• (140) Wireless Pull Cords o (104) for the resident bathrooms o (21) for the common shower rooms o (15) for the common bathrooms
• (163) Wireless Nurse Call Jacks with Reset for the resident bedsides o (67) with Single Cord Sets o (96) with Double Cord Sets
• (11) Wireless Push Buttons for the common rooms/areas
• (140) Bi-Color LED Dome Lights o (118) for outside the resident rooms o (07) for outside the common shower rooms o (15) for outside the common bathrooms
Wireless Infrastructure:
The emergency call system infrastructure consists of a network coordinator, repeaters, low-voltage wiring, and plug-in transformers. Repeaters have a backup battery that provides up to 6 hours of continued operation in the event of a power failure. The network coordinator plugs in to the RFT-supplied uninterruptible power supply (UPS) for continued operation in the event of a power failure. The network coordinator and repeaters use 900 MHz spread-spectrum technology to communicate with system end-devices, and will ensure wireless signal integrity within the coverage area requested by DJ Jacobetti For Veterans. All repeaters require standard, single-gang duplex outlet for power. It is the responsibility of DJ Jacobetti For Veterans to provide an outlet at each repeater location.
Head-End:
RF Technologies will provide a desktop server and (05) client workstations. The server and client workstations provides audible and visual annunciation of system alarms. Code Alert software includes a full suite of reporting capabilities, including Resident Activity and Staff Response Time history. The system’s touch-screen monitor simplifies and expedites system administration. The server, client and monitors will plug into a UPS for continued operation in the event of a power failure.
Event Notification:
RF Technologies will provide a new FCC compliant paging base and (40) pagers for mobile alarm notification. All pagers are alphanumeric and display time, type of event, the resident/patient name, device type and location.
http://www.rft.com/ mailto:mellons@michigan.gov
February 26, 2018
Training and Support:
RF Technologies will provide a training session on system operation. The session is limited to (06) employees and will be conducted during normal business hours. Additional training needs can be accommodated, but are billable.
Remote Support Access:
RF Technologies will provide a Virtual Private Network (VPN) router for remote connectivity by RF Technologies’ technical support staff if technical support is required. It is the responsibility of DJ Jacobetti For Veterans to provide a working internet connection at the VPN router location (typically near the desktop server or in a network closet).
Installation:
RF Technologies will provide all materials and installation as outlined in the project proposal. Work is limited to the installation of all proposed materials, system configuration, testing, and training. Once a Project Plan is agreed to by both parties and the State’s site location is prepared as required for installation, the install of the system will be completed by the Contractor within six weeks. Any work outside of this scope is subject to additional charges. RF Technologies will provide all labor at standard wage rates.
Customer Responsibilities:
The following is a listing of materials/services provided by DJ Jacobetti For Veterans, which must be in place at or before the time of installation:
• 110VAC single-gang duplex outlet at each repeater location
• 110VAC outlet at the server and/or computer monitoring stations
• 110VAC hard-wired power for each Central Power Supply (CPS)
• Available wall space for mounting each CPS
• Network drops for VPN, server/client computers and network gear (as applicable)
• Access to mechanical closets, ceilings, attics, etc., for wiring purposes
• Active internet connection and IP address for VPN Router
• Access to resident rooms for installation of wireless devices
• Customer representative for assistance accessing resident rooms and other areas
• Customer to provide outdoor power for the repeaters and additional posts if necessary
• All activities involving permits and fees associated with this project
Any applicable Customer Responsibilities that are not provided prior to, or as part of the installation process, that result in delays out of RF Technologies’ control may result in additional charges. By signing below, I agree that I have read this document in its entirety and agree to provide all materials/services as outlined in the “Customer Responsibilities” so as to facilitate on-schedule project completion.
(Signature) (Date)
(Printed Name)
RF Technologies, Inc. Confidential Proposal 1229-1-4-DJ Jacobetti Home for Veterans.xlsm
Ph: 262-790-1771
Page 1(Not including Terms Page)
3125 N 126th Brookfield WI 53005 Fx: 262-790-1784
Code Alert® System Quote
Quick Response® Plus Wireless Call Solution
(w/GSA Pricing)
Susan Mellon, Purchasing Quote #: 1229-1-4 DJ Jacobetti Home for Veterans CID #: 6325 425 Fisher Street Marquette, MI 49855 Email: mellons@michigan.gov Phone: (906) 226-3576 Quote Date: 2/22/2018 Fax: None Listed Quote Expires: 6/4/2018
Quantity Code Alert System List Price (ea) Total/Ext. Price
COMPUTER HARDWARE, SOFTWARE, LICENSES, & GEAR
Pre-Configured Computer Hardware
1 0910-0228 Server, Configured, Desktop A6002 2012 R2 $2,826.61 $2,826.61 5 0910-0215K Windows 10 Configured Client A7000 and Monitor $1,372.14 $6,860.70
System Software Packages
5 0880-0091 Code Alert V10 Client Software $166.32 $831.60 Upgrades to V10 Software
1 0880-0097 Code Alert V10 Server Software Upgrade from 7.x $1,496.88 $1,496.88 Add-On System Licenses
1 0550-0150 9450 System License $0.00 $0.00 1 0550-0299 QR Plus System License $756.20 $756.20 1 0550-0343 Smart ID License $0.00 $0.00 1 0550-0154 Paging License $0.00 $0.00 5 0910-0239 Client Access License - 1 pk Windows 2012 Embedded $74.84 $374.20 1 9450-9450UG Facilty Layout JPG, Upgrade $178.79 $178.79
PC Accessories
1 0910-0172 Monitor, 22" LCD Touch Screen $431.60 $431.60 1 9450-5045K Desktop Server Accessory Kit $90.74 $90.74 1 9600-1085 Application Disruption Alarm $270.00 $270.00 5 9450-5040K Client Computer Accessory Kit $90.74 $453.70
Network Gear
1 9450-9091 VPN Router Hardware $695.00 $695.00 1 0910-0217 24 Port 10/100Mbps Fast Ethernet Switch (UL Rated) $133.06 $133.06 1 9450-0909 4 Port Serial Terminal Server Programmed, w/Power Adapter $747.61 $747.61 1 9450-0968 CAT-5 Enhanced 14' Patch Cable RJ-45 "Snag-Proof" $20.53 $20.53
QUICK RESPONSE PLUS SYSTEM
Quick Response Plus Infrastructure Components
1 0870-0016 QR Plus, Network Coordinator w/4 Port STS Serial Cable (UL) $286.90 $286.90 13 1200-7863K QR Plus, Repeater Kit (UL) $498.96 $6,486.48 3 1200-7867K QR Plus Outdoor Repeater w/ Heater Kit $621.00 $1,863.00
Quick Response Plus Individual Call Stations
140 1200-7833 QR Plus, Pull Cord (UL) $108.11 $15,135.40 163 1200-7883 QR Plus, Nurse Call Jack w/ Reset (UL) $108.11 $17,621.93 11 1200-7843 QR Plus, Push Button (UL) $112.27 $1,234.97
Nurse Call Cordsets (for Wired Nurse Call or Quick Response Systems)
163 0490-0549 Nurse Call Cord Set, Single Station, 10 ft, Momentary (UL) $29.11 $4,744.93 Quick Response Plus Other Device Options
22 0840-0007 QR-S 32 Zone Receiver with Relays $415.80 $9,147.60 140 9600-0195 Corridor Dome Light,White and Red Lamp $32.86 $4,600.40
WIRED NURSE CALL SOLUTION
Nurse Call Cordsets (for Wired Nurse Call or Quick Response Systems)
96 0490-0502 Nurse Call Cord set, Double Station, 10 ft $61.62 $5,915.52 67 0490-0538 Nurse Call Cord Set, Single Station, 10 ft, Momentary $29.98 $2,008.66
INTEGRATED CARE EVENT NOTIFICATION OPTIONS
Pagers & Accessories
1 9450-5055K 457 MHz Pager Base Kit $1,481.28 $1,481.28 40 1000-5232 Pager, Commtech, Wireless 2 Line, 7950 V2 457MHz $153.85 $6,154.00 40 1000-5220 Body Glove, Pager Accessory $7.21 $288.40 mailto:mellons@michigan.gov
1229-1-4-DJ Jacobetti Home for Veterans.xlsm
Ph: 262-790-1771
Page 2(Not including Terms Page)
MISCELLANEOUS HARDWARE
Power Supplies
5 9450-0555 Central Power Supply, 15VDC 9A, Class II (UL Listed) $656.51 $3,282.55 6 0180-0063 Power Supply, Central, Class 2 12 VDC, 6A, 8 Outputs $311.85 $1,871.10 1 1000-7073 Uninterruptible Power Supply 750 VA Desktop $148.86
Wire & Raceway $148.86
17 0100-0030K Wire, 16/2 Unshielded Plenum, Stranded, 500 ft Kit $172.33 $2,929.61 12 0100-0022K Wire, 22/4 Unshielded Plenum, Stranded, 500 ft Kit $73.35
MANUALS
$880.20
Software Manuals
6 0510-0478 Code Alert V9/10 Quick Start Reference Guide $0.00 Nurse Call Manuals
$0.00
4 0515-0049-5 Code Alert User Essentials Workbook, QR Plus (5 pack) $0.00 $0.00 1 0511-2299-5 Code Alert Residence Brochure, Quick Response (5 pack) $0.00 $0.00
Equipment Total: $102,249.01
INSTALLATION
3000-3005 RFT Installation Project $54,173.33 Services Total: $54,173.33 Total Purchase Price (excluding freight and tax): $156,422.34
No Charge Ground Shipping Only: $0.00 Estimated Sales Tax: $0.00
Total Purchase Price (including freight and tax):
Buyer:
I have read and accept the Scope of Work, Terms and Conditions, Customer Responsibilities, and Product Warranty of this Proposal.
This proposed bill of material is based on information provided by Customer. An assessment sheet/job scope accompanies this quotation and should be reviewed and verified by all interested parties at Customer location as well as any affiliated Parent Corporations, as applicable. Any changes to this bill of material will require either a new proposal or change order. Factors detected during the installation project, such as measured RF noise, structural anomalies, and verification of coverage and communication paths, may require either a new proposal or a change order.
Authorized Agent Signature Date
Printed Name/Title
* To place order, please fax signed proposal to 262-790-1784
$156,422.34
1229-1-4-DJ Jacobetti Home for Veterans.xlsm
Ph: 262-790-1771
Page 3(Not including Terms Page)
OPTIONAL ITEMS
Buyer: To purchase any optional items, initial and date the appropriate optional section.
QUICK RESPONSE PLUS SYSTEM
Quick Response Plus Pendants
50 1200-7875 QR Plus, Quick Touch Pendant with Lanyard $115.64 $5,782.00 5 1200-7870 QR Plus, Clearance Card for Quick Touch Pendant $12.81 $64.05
Optional Equipment Total: $5,846.05
INSTALLATION
3000-3005 RFT Installation Project $1,847.50 Optional Services Total: $1,847.50 Optional Total Purchase Price (excluding tax): $7,693.55 No Charge ground Shipping Only: $0.00 Estimated Sales Tax on Optional Equipment: $0.00
Optional Total Purchase Price (including freight and tax): $7,693.55
Drawing Package Control Rev: (2) 08/21/17 Page Description Date Rev
1 Cover Page 08/21/17 1
2 Ground Floor - Device Layout 08/21/17 1
3 First Floor - Device Layout 08/21/17 1
4 Second Floor - Device Layout 08/21/17 1
5 Third Floor - Device Layout 08/21/17 1
3125 North 126th Street Brookfield, WI 53005
Phone: (800) 669-9946 Fax: (262) 790-9919 www.rft.com
Installation Development Plan (IDP) for Code Alert® QR Plus Wireless Nurse Call System
D.J. Jacobetti Home for Veterans 425 Fisher Street
Marquette, MI 49855
OPPORTUNITY #1229-1-4
Installation Development Plan Approvals
Signature
Date
Title
COODDEE AALLEERRT QQUUIICCKK RREESSPPOONNSSEE PPLLUUSS
DEVVIICCEE LLEEGGEENNDD
SERVER
PPNN
24-Port 1 2 3 4
5 6 7 8
Switch (UL) 13 1 4 15 1 6
1 7 1 8 1 9 20
PAGER
L
1 0
2 1 2 2
Computer Server PC Qty. 1
Application Disruption Alarm Qty. 1
VPN Router Qty. 1 11 12 24-Port Ethernet Switch Qty. 1 2 3 2 4
4-Port Serial Terminal Server Qty. 1 with Plug-in Power Supply
Pager Base Kit Qty. 1
Network Coordinator Qty. 1
QR Plus Indoor Repeater Qty. 4 with Plug-In Power Supply
QR Plus Outdoor Repeater Qty. 3 with Plug-In Power
32 Zone Receiver Qty. 3
Corridor Lights Qty. 14
Pull Cord Qty. 14
Push Button Qty. 5
Central Power Supply 15V Qty. 1
Altronix CPS 12V Qty. 1
R R
SERVER
24-Port Switch (UL)
1 5 1 6
1 7 1 8
1 9 2 0
1 0
2 1 2 2
1 1 12
2 3 2 4
PAGER
NOTES:
1.) Indoor repeaters require plug-in power supplies (provided by RFT). Facility will be responsible for providing 110 VAC outlet power at each repeater location shown on drawing.
Outlets should be installed 12” below the ceiling level or above the ceiling (must be permitted by the AHJ).
2.) Location of end devices are for room reference only. Actual wall locations will be determined by the facility during install.
3.) Outdoor repeaters should be mounted 10’ above the ground and should not be installed on the exterior walls of the building. If mounting poles are required, facility shall be responsible for providing.
RF Technologies, Inc.
3125 North 126th Street Brookfield, WI 53005 Phone: (800) 669-9946/Fax: (262) 790-9919 www.rft.com
NOTE: All floor plans are configured with approximate device locations and are subject to change.
Rev Date Initials D.J. Jacobetti Home for Veterans 2 08/21/17 GS
Ground Floor
Device Layout
System:
Code Alert QR Plus
Date 05/31/2017 Sheet 2 of 5 Copyright © RF Technologies 2018 Drawn By M.Hathaway Rev 0
(67) Wireless Nurse Call Jacks with Single Cord Sets (entire facility)
(96) Wireless Nurse Call Jacks with Double Cord Sets (entire facility)
(40) Commtech Wireless 2 Line Pagers (entire facility)
(05) Client Computer PCs (entire facility)
QR Plus Indoor Repeater with Plug-In Power Supply
32 Zone Receiver
Corridor Lights
Pull Cord
Push Button
Central Power Supply 15V
Altronix CPS 12V
Qty. 4
Qty. 8
Qty. 56
Qty. 54
Qty. 3
Qty. 2
Qty. 2
L L
L
3125 North 126th Street Brookfield, WI 53005 Phone: (800) 669-9946/Fax: (262) 790-9919
NOTES: www.rft.com
NOTE: All floor plans are configured with approximate device locations and are subject to change. 1.) Indoor repeaters require plug-in power supplies (provided by RFT). Facility will be responsible for providing 110 VAC outlet power at each repeater location shown on drawing.
Outlets should be installed 12” below the ceiling level or above the ceiling (must be permitted by the AHJ).
2.) Location of end devices are for room reference only. Actual wall locations will be determined by the facility during
First Floor install. System:
Code Alert QR Plus
Date 05/31/2017 Sheet 3 of 5 Copyright © RF Technologies 2017 Drawn By M.Hathaway Rev 0
R QR Plus Indoor Repeater Qty. 4 with Plug-In Power Supply
32 Zone Receiver Qty. 9
L Corridor Lights Qty. 57
Pull Cord Qty. 59
Push Button Qty. 2
Altronix CPS 12V Qty. 2
3125 North 126th Street Brookfield, WI 53005 Phone: (800) 669-9946/Fax: (262) 790-9919
NOTES: www.rft.com
NOTE: All floor plans are configured with approximate device locations and are subject to change. 1.) Indoor repeaters require plug-in power supplies (provided by RFT). Facility will be responsible for providing 110 VAC outlet power at each repeater location shown on drawing.
Outlets should be installed 12” below the ceiling level or above the ceiling (must be permitted by the AHJ).
2.) Location of end devices are for room reference only. Actual wall locations will be determined by the facility during
Second Floor install. System:
Code Alert QR Plus
Date 05/31/2017 Sheet 4 of 5
R QR Plus Indoor Repeater Qty. 1 with Plug-In Power Supply
32 Zone Receiver Qty. 2
L Corridor Lights Qty. 13
Pull Cord Qty. 13
Push Button Qty. 1
Altronix CPS 12V Qty. 1
L L L L L L L
L L L L L L
3125 North 126th Street Brookfield, WI 53005 Phone: (800) 669-9946/Fax: (262) 790-9919
NOTES: www.rft.com
NOTE: All floor plans are configured with approximate device locations and are subject to change. 1.) Indoor repeaters require plug-in power supplies (provided by RFT). Facility will be responsible for providing 110 VAC outlet power at each repeater location shown on drawing.
Outlets should be installed 12” below the ceiling level or above the ceiling (must be permitted by the AHJ).
2.) Location of end devices are for room reference only. Actual wall locations will be determined by the facility during
Rev Date Initials D.J. Jacobetti Home for Veterans Marquette, MI 49855 Third Floor
2 08/21/17 GS
install. System:
Code Alert QR Plus
Date 05/31/2017 Sheet 5 of 5
Terms and Conditions of Sale 0510-0220 Rev. N, Page 1 ® and ™ indicate trademarks owned by RF Technologies, Inc.
Buyer – By signature on the RF Technologies, Inc. (herein referred to as “Seller”) Proposal, I am agreeing that I am an authorized agent for my organization (herein referred to as “Customer”), and that my organization wishes to purchase product(s) from RF Technologies, Inc. (herein referred to as “Product”) as described in the Proposal, and that I have read, understand and agree to these Terms and Conditions and all documents of this Proposal.
1. Customer Responsibilities and Supplied Information
1.1. This Proposal includes several components including a Bill of Materials, Scope of Work, and may include a Proposed Floor Plan system drawing. Information included in this Proposal is based on Seller’s current understanding of existing or planned facilities, desired Customer workflow, system requirements, regulatory requirements, and other factors as described or verified by Customer (herein referred to as “Supplied Information”). Supplied Information may also include Customer existing floor plans, current building structure and building materials, construction plans, electrical work, or availability of Customer resources prior to and/or during installation.
1.2. Customer is solely responsible for the accuracy and completeness of Supplied Information and warrants that Supplied Information is accurate and complete to the best of its knowledge. During Proposal development Seller’s investigation into existing facilities, desired Customer workflow, system requirements, regulatory requirements, etc. have been performed in good faith and do not relieve Customer’s sole responsibility in this regard. In the event additional equipment or labor is required due to structural, environmental, or other considerations, any additional materials, labor required, trip charges, etc. will require a Proposal addendum and/or change order(s) at additional cost. If Proposal addendums or change orders require additional investigation or otherwise cannot be completed within the original timeframe, additional trip charges or reschedule fees may apply.
1.3. Customer is responsible to provide all environmental conditions, power requirements, wireless access point locations, room name and numbering, etc. specified within the Supplied Information and Proposal, and for notifying Seller if any of these conditions have changed between time of Proposal and time of Installation. In the event Seller’s installation team arrives on-site as agreed to in the project plan but is unable to perform its duties due to incomplete or inadequate conditions (e.g., electrical pre-work not performed as planned, etc.) then Customer may be responsible for any additional time, travel, and material costs incurred by Seller to complete the installation. If additional work cannot be completed within the project plan timeframe, additional trip charges or reschedule fees may apply. RF Technologies charges service at $160/ hour while site plus a travel charge of $870 which include round trip transportation time.
1.4. Customer is responsible to obtain all required permits and for compliance to applicable federal, state, and local codes and regulations. Any permitting, engineering, state, regulatory fees incurred by Seller will be billed to the Customer with appropriate processing fees. If included in Proposal, Paging and Two-Way Radio systems must be licensed per FCC regulations. Customer is solely responsible for obtaining and maintaining FCC license(s) and other ongoing permits or licenses.
1.5. While Seller has designed Product to operate in diverse environments, radio frequency system components are subject to radio frequency propagation anomalies, radio frequency interference, or noise that may prevent the Product from operating properly. In the event radio frequencies are not able to penetrate the intended environment, Customer will be responsible for additional costs in equipment and/or labor to remedy the situation. In the event such radio frequency noise is present in Customer environment, Customer is responsible for making necessary environmental changes, adjustments to offending equipment, and/or repairs to sources of radio frequency interference. If additional work cannot be completed within the original timeframe, additional trip charges or reschedule fees may apply.
1.6. Installation support, if not included in Proposal, is available at Seller’s current labor rate plus transportation charges.
1.7. Additional Customer responsibilities are included in the Customer Installation Responsibilities document. See Customer Installation Responsibilities Document.
2. Scheduling, Shipment, Financial and Payment Terms
2.1. Seller will schedule project after receipt of signed Proposal, written purchase order (if required by Customer);
and after the final project plan has been approved by the parties. If Proposal includes installation supplied by
— 0510-0220 Rev. N, Page 2
Seller, shipment will be coordinated with the Seller’s installation schedule, as applicable. Customer requests for expedited installation (within 5 business days of Proposal signature) will be billed an expedite fee.
2.2. Seller provides all shipments F.O.B. destination.
2.3. Upon receipt of the order shipment, Customer must inspect all cartons to verify the accuracy and condition of the shipment. Any discrepancies must be brought to Seller’s attention within five (5) working days of order receipt. Customer must report missing or damaged packages to the carrier. Note that Product may be shipped in multiple shipments and from more than one location, affecting the arrival date of the complete shipment.
2.4. Customer is responsible for proper storage and handling of shipment after receipt. Any damage incurred past order receipt and acceptance is Customer’s sole responsibility. Parts unable to be installed due to damage must be replaced at additional cost to Customer.
2.5. Payment Terms are Net Forty-Five (45) days from invoice date. Invoices are generated upon product shipment or performance of service. RFT will invoice equipment at time of shipment and installation will be invoiced upon completion. Customer will only disburse payments through Electronic Funds Transfer (EFT). If Seller does not register to receive payments at http://www.michigan.gov/SIGMAVSS, the Customer is not liable for failure to provide payment. Seller reserves the right to review Customer credit history and set other additional terms of sale. Customer acknowledges that the Finance Charges specified in this Proposal do not violate any applicable usury or other applicable state statutes regulating the interest rate, fees and other charges that may be collected with respect to the Payment Terms of this Proposal. This Proposal is entered into between corporations, limited liability companies or other business and government entities and does not pertain to a consumer loan. The parties intend a court to uphold and enforce the Payment Terms and Finance Charges specified in this Proposal so as to effect the original intent of the parties.
2.6. The parties acknowledge that Customer has provided Seller with a valid tax exempt certificate, which exempts Customer from state sales tax and from federal excise tax.
2.7. In the event Customer cancels order prior to completion, Customer will be responsible for all shipping, material and labor costs incurred prior to cancellation. Seller will credit Customer’s account for unused equipment minus return shipping costs and restocking fees, if any.
2.8. Return or exchange of product may be subject to a twenty-five percent (25%) restocking fee. All returns require Seller’s prior Return Material Authorization (RMA). The return shipment must clearly indicate the RMA number.
3. System and Software Terms
3.1. For system/server based Product, Seller specifically disclaims any liability to Customer, guests, residents, patients and third parties for any claims arising out of the following actions or inactions of Customer, Customer’s Agents, consultants, and/or third parties hired by Customer: (a) Failure to make necessary repairs to any sources of radio frequency interference or noise that prevent the Product from operating properly; (b) Neglect, including failure to act on system alarms and events, and misconduct; (c) Wrongful or reckless use of the Product; (d) Network or computer configurations; (e) System support or the availability of the required network; (f) Viruses or malware from Customer’s network or computers or third party software not supplied by Seller; and (g) Problems or failures due to software patches or third party software not supplied by Seller. Customer specifically waives any claim for liability against Seller for the actions or inactions described in this paragraph.
3.2. The Software License Agreement(s) provided with Software include details on certain Customer entitlements and Customer responsibilities associated with purchase and use of Seller’s software. Refer to the Software License Agreement(s) for details.
3.2.1. For customers purchasing CODE ALERT® and SAFE PLACE® Software versions 10.x and earlier: Customers purchasing Software are granted a perpetual, non-exclusive, non-transferable license to use Seller’s software. This license is granted for the purchased version family, and entitles Customer to software maintenance releases in the same series or version family (e.g., Version 10.0 license grants Customer http://www.michigan.gov/SIGMAVSS
— 0510-0220 Rev. N, Page 3 entitlement to Version 10.1 release, Version 10.2, etc. but not Version 11.0). Upgrade entitlements will include software maintenance updates but not optional or licensable features. Customer is responsible for installation of software maintenance versions unless otherwise covered by a Service Agreement.
3.3. Customer is responsible for purchase of Microsoft Client Access Licenses to provide concurrent web access in applicable software systems.
4. Proposal Date and General Terms
4.1. This Proposal is valid for ninety (90) days from date of generation to guarantee Product part number availability and pricing. In the event Seller receives this Proposal with Customer acceptance after this Proposal expires, Seller reserves right to update pricing and/or Product offerings via change order or revised Proposal.
4.2. Seller reserves the right to review and adjust system configurations and specifications to assure the Customer is provided a fully functional system at time of Commissioning (defined as the test performed by Seller to verify the system functions according to the Product Specifications and intended system design). In the event a Product has been updated between date of Proposal and date of shipment, Seller reserves the right to substitute Product(s) with similar or better functionality to those included on Proposal at no additional charge to Customer.
4.3. If upgrading any portion of the system, Customer has the sole responsibility for all security and life safety needs during the upgrade process. Seller will take all reasonable actions to complete the work with minimal effect to system downtime. Customer will be notified in advance of anticipated downtime of the system so that appropriate security and life safety measures can be activated.
4.4. The Contract and these terms, including Exhibit A – Additional Customer Required Terms Addendum, constitutes the sole and entire agreement of the parties with respect to the subject matter contained herein, and supersedes all prior and contemporaneous understandings and agreements, both written and oral, with respect to such subject matter. No terms on any invoice, quote, purchase order, website, browse-wrap, shrink-wrap, click-wrap or other non-negotiated terms and conditions provided with any of the Deliverables (including software and hardware) or documentation, whether by Seller, or any third-party, will constitute a part or amendment of the Contract or is binding on the State or any authorized user for any purpose.
Customer Installation Responsibilities 13 July 2017 — 0510-0263 Rev. G, Page 1 ® and ™ indicate trademarks owned by RF Technologies, Inc.
RF Technologies, Inc. (RFT) has performed over 10,000 installations in Hospital and Senior Living environments. Over the last 30 years of doing business with leading care providers across the United States, we have found that clarifying Customer Responsibilities prior to installation leads to more efficient commissioning events and higher customer satisfaction ratings.
As part of our Proposal, we require the following conditions be met prior to installation and by signing this Proposal, Customer agrees to assume these responsibilities.
1. Customer Installation Responsibilities
1.1. Customer must ensure that site is ready for installation, with all environmental conditions matching those provided by Customer in Supplied Information (as defined by the Terms and Conditions) and documented in the Proposal. This includes Customer providing RFT with current and accurate floor plans. If RFT has provided a Proposed Floor Plan, Customer must verify that all information including door locations and other elements are accurate as proposed.
1.2. In the event environmental conditions do not match Proposal plans, Customer is financially responsible for any and all equipment changes including additional equipment, return shipment, and restocking fees; plus additional installation time, materials, and trip charges required to complete installation.
1.3. In the event Customer or Customer’s agent changes construction schedule without providing Seller at least 2 weeks’ notice, Customer will be billed additional trip charges and/or all cost associated with changing existing travel plans. In the event Customer or Customer’s contractor or agent causes a work delay or halts the installation, Customer will be billed additional hours, including idle time, for the work delays and additional trip charges.
1.4. Customer must ensure that all doors where Product will be installed have adequate clearance, and are in good mechanical condition including proper alignment and full closure.
1.5. Customer must identify technical and clinical contacts responsible for system maintenance and operation prior to the installation date, inform RFT with appropriate contact information, and have contacts available for the RFT installation team on the installation date.
1.6. After installation, Customer must maintain and test the installed system in accordance with RFT recommendations as outlined in published Product Specifications, User Manuals, Administrator Manuals, and other documentation provided with Product (collectively referred to hereafter as “Product Documentation”).
RFT will provide paper manuals to Customer. Customer must ensure that only qualified personnel use and service the system. RFT offers several service level contracts to support this recommendation, contact your RFT representative if desired.
2. Workstation Installation
2.1. Customer must provide sufficient desk/counter space to allow installation of all system workstations. This space must be no smaller than four square feet for each computer in a computer based system and two square feet for the desktop console in a console system.
2.2. Customer should consider placing workstation near a telephone for use while accessing technical support. (This is not a replacement for the direct dial analog phone line requirement listed below.)
2.3. For system/server based Products:
2.3.1. Customer must prepare and maintain the facility in accordance with RFT recommendations as outlined in Product Documentation. Customer must maintain and support workstation computers and the connected network.
2.3.2. Customer should manage the RFT supplied server on Customer's network including (a) no addition of third party software; (b) no modifications to OS configuration; and (c) management of backup and recovery of servers and applications as defined in the service support documentation.
2.3.3. Customer is responsible to notify RFT technical support immediately of any malfunction, breakdown or failure of the system hardware or software.
13 July 2017 — 0510-0263 Rev. G, Page 2
2.3.4. Customer must adhere to the terms of the Customer’s Information Technology Requirements for SAFE PLACE® Software and CODE ALERT® Software. See Customer Information Technology Requirements document.
3. Power Connections
3.1. Customer must provide all electrical outlets in accordance with local regulations and as depicted in the Proposal Scope of Work and Proposed Floor Plan (if provided). In the event the RFT installation team finds inadequate or incomplete electrical work that stops or delays installation, Customer will be billed additional hours for work delays and/or additional trip charges at standard applicable rates.
3.2. Customer must provide 110VAC outlet with emergency backup power at the location of the server computer(s), the client computer(s), the Central Power Supply and at any other location requiring 110VAC. RFT recommends the use of an Uninterruptable Power Supply (UPS) for all electronic equipment.
4. Central Power Supply (CPS) Connections (If Applicable)
4.1. Installations that require Central Power Supplies (CPS) and wireless networks require a secure area for installation of infrastructure equipment (also referred to as Head End equipment). This equipment must be wall mounted with a typical space requirement of 16 square feet. The location must also meet all National Electrical Code (NEC) standards. RFT recommends Customers use 5/8" or 3/4" A-C grade plywood coated with electrical grey fire retardant paint.
4.2. The Customer must provide, at a minimum, a 20-amp dedicated circuit to the Central Power Supply (CPS). A 20-amp circuit is capable of sustaining a maximum of three (3) CPS units. This must be completed prior to arrival for scheduled installation. If the RFT installation team finds inadequate or incomplete electrical work that stops or delays installation, Customer will be billed additional hours for work delays and/or additional trip charges at standard applicable rates.
4.3. Customer should consider in advance of installation whether the CPS should connect to the facility’s emergency power grid. This decision should take into account Life Safety Code (LSC) and the desired system operation during a catastrophic event.
4.4. If Customer has selected an RFT-supplied Uninterruptable Power Supply for the CPS, be aware the shipping weight of the unit is 150 pounds. It may be wall mounted (brackets supplied) or rack mounted. The unit must be “hardwired” between the circuit disconnect and the CPS.
4.5. The CPS provides for an input from a Fire Alarm initiating device (smoke detector or alarm panel). Refer to National Fire Protection Association (NFPA) codes for permitted fire alarm initiating devices. All fire panel integration (N/C - normally closed contact from a fire alarm panel controlled device), permits and associated costs will be the sole responsibility of the Customer. Customer is responsible for understanding and meeting these requirements prior to scheduled installation, and for coordinating Fire System Contractor to be present at install, test and commissioning time. The Customer’s Fire System Contractor must make connections to their system and test operation at system acceptance — typically scheduled just prior to the established commissioning time.
5. Computer-Based System Remote Support Connection (If Applicable)
5.1. RFT requires a remote connection to perform maintenance and troubleshooting procedures during and after the Warranty Period. Customer is responsible for the costs, installation and maintenance of the remote access connection (Internet access, virtual private network (VPN) connection, or analog phone line and modem).
5.2. RFT prefers the installed server have a high-speed Internet network connection to allow secure virtual private network (VPN) remote support connections. Alternatively, a direct dial analog phone line must be provided at the server computer's location. The IP address or phone number for this connection must be provided to RFT at or before the time of system install and must be tested as part of system acceptance.
5.3. Virtual Local Area Network (VLAN) Connection (If Applicable): If any portions of the RFT system are to be deployed across a Customer Local Area Network (LAN), the Customer will be responsible for all costs associated with configuring and maintaining a separate Virtual Local Area Network (VLAN) for the specified equipment. RFT
13 July 2017 — 0510-0263 Rev. G, Page 3 technical services will provide all necessary information to the Customer Information Technology department or supporting group to complete the configuration.
6. Elevator/Automatic Door Deactivation (If Applicable)
6.1. RFT cannot equip portals controlled by automatic doors with electromagnetic locks. Elevator/automatic door deactivation requires interfacing with the elevator/automatic door controls.
6.1.1. When the RFT System is triggered, the Exit Alarm Controller will trigger an external relay. RFT will provide a relay located outside the covered elevator shaft. The location is typically above the ceiling in the elevator lobby. This relay is required to be hard-wired to the elevator/automatic door controls.
6.1.2. If the elevator car is called to the floor and opens, the interface will hold the car in place until the alarm is cleared. If the Exit Alarm Controller is triggered, the interface will prevent the door from opening until the alarm is cleared.
6.2. This interfacing must be completed by Customer elevator/door control service provider. Customer is responsible for all contact with the elevator/door control service provider. If Project Management is included in the Proposal, RFT will assist in communicating system requirements either by written, verbal, or electronic means.
All costs associated with the deactivation (e.g. permits, wiring, conduit and programming as it relates to the elevators operation) will be the sole responsibility of the Customer.
6.3. RFT must test system interfaces during the installation process. Customer must provide contact information to RFT Project Management team for elevator/door control service provider a minimum of four (4) weeks prior to the installation start date to ensure efficient system acceptance testing and project completion.
7. Other System Outputs (Access Control, Closed Circuit Television (CCTV), Buzzer, Light, etc.)
7.1. Each RFT Exit Alarm Controller can provide up to four isolated analog relay outputs to other Customer UL Listed systems (i.e. Access Control and CCTV) or UL Listed accessories (i.e. buzzers or lights). All costs associated with system accessory interfacing (i.e. wiring, conduit, programming as it relates to the access control operation) will be the sole responsibility of the Customer. No support or guarantee of functionality for any third party accessory connected to the RFT system will be provided.
7.2. Customer is responsible for all contact with the system accessory service provider(s) (building fire alarm system, building elevator controls, automatic doors, access control, CCTV, etc.), if not furnished by RFT. If Project Management is included in Proposal, RFT will assist in communicating system specifications and requirements either by written, verbal, or electronic means to complete the system integration. Contact information for the system accessory provider(s) must be provided to RFT at least four (4) weeks prior to the installation start date to ensure efficient project completion prior to system acceptance testing.
7.3. The system accessory installation contractor(s) must be available to RFT installers during the install process for integration with their system and it is recommended that they consider being on site for system commissioning.
Customer is responsible for coordinating with contractor to be present at install, test and commissioning time for integration to be completed within project scope.
Product Warranty 13 July 2017 — 0510-0121 Rev. P, Page 1 ® and ™ indicate trademarks owned by RF Technologies, Inc.
RF Technologies, Inc. (herein referred to as “Seller”), warrants to the Customer that during the Warranty Period (defined below) the RF Technologies, Inc. product(s) (herein referred to as “Product”) will be free from manufacturing defects and will conform to the Seller’s Product Specifications as detailed in Seller’s published specification sheets.
Warranty
1. The Warranty Period is defined as follows:
a. For Product sold, installed and Commissioned (defined as the test performed by Seller to verify the system functions according to the Product Specifications and intended system design) by Seller, other than Product identified below, warranty coverage is provided for a period of twelve (12) months from the date of system Commissioning. Warranty coverage includes parts and labor provided during Seller’s standard business hours.
b. Product sold by Seller, not installed by Seller but Commissioned by Seller, other than Product identified below, is covered under warranty for a period of twelve (12) months from date of Commissioning. Warranty coverage includes parts but excludes labor.
c. Product sold by Seller but not installed or Commissioned by Seller, other than Product identified below, is covered under warranty for a period of ninety (90) days from date of invoice. Warranty coverage includes parts but excludes labor.
2. For the below identified Products, warranty coverage is as follows:
a. CODE WATCH® transmitters, CODE ALERT® transmitters, and SAFE PLACE® transmitters are warranted for the period labeled on the transmitter.
b. Pagers, QUICK RESPONSE® pendants and QUICK TOUCH® pendants are warranted for ninety (90) days from the date of invoice.
c. CODE ALERT, SAFE PLACE and PINPOINT® Software is warranted for thirty (30) days. See Software License documents for additional terms applicable to the respective Software product.
d. PINPOINT locater beacons, HELP ALERT® pendants and EXACTRACK® equipment locaters are warranted for twelve
(12) months from the date of invoice, excluding batteries. Battery replacement service is not provided under this warranty.
e. SENSATEC® Fall Management control units are warranted for a period of twenty-four (24) months from the date of invoice.
f. Fall Management pads are warranted for the period of days as indicated on the pad label, or for a period not to exceed twelve (12) months from the date of shipment from Seller.
g. Service labor performed outside of the product warranty period is warranted for thirty (30) days from the date of service. Service warranty applies only for the services provided.
h. Warranty on purchased refurbished parts is ninety (90) days from date of shipment.
3. Technical phone support for Product under warranty is available 24/7.
a. Computer-based systems may require a remote connection to adequately supply technical phone support.
Warranty-period technical phone support requests without remote connection capabilities may be subject to support charges at Seller’s current technical support rates. In the event on-site service is required, Customer will be billed current on-site service rates.
b. PINPOINT technical support requiring engineering (Level III) assistance will be available during Seller’s traditional business hours (Monday-Friday 8:00 a.m. to 5:00 p.m. Central Time), excluding Seller’s observed holidays. List of Seller’s observed holidays can be obtained upon request from your RF Technologies representative.
4. Labor covered under warranty is performed during Seller’s traditional business hours (Monday-Friday 8:00 a.m. to 5:00 p.m. Local Time), excluding Seller’s observed holidays. List of Seller’s observed holidays can be obtained upon request from your RF Technologies representative.
5. This Warranty is a limited warranty and is the only warranty made by Seller. Customer’s sole remedy for any defect shall be repair or replacement, at Seller’s discretion, of any part, returned to the Seller, shipment prepaid, and which upon examination is found by Seller to be defective. Alternatively, Seller may, at its sole option, elect to refund the purchase price paid for the defective Product. All testing criteria shall be based on Seller’s product-specific test procedures.
13 July 2017 — 0510-0121 Rev. P, Page 2
6. Seller reserves the right to use refurbished parts for warranty repairs or replacements. No allowance shall be made for local repair bills or expenses without the prior written approval of Seller. If Seller determines that the Product is not covered by the Warranty, Customer will pay cost of repair at Seller’s then current rate plus all transportation costs.
7. If Seller elects to replace any part, such replacement will not extend the duration of this Warranty. Transmitters, pendants and pagers replaced under Warranty will be warranted for the original unit’s Warranty Period.
Exclusions
1. Warranty coverage does not include, and Seller disclaims any liability for, any defect or performance failure or deficiency (including failure to conform to product descriptions or specifications) which results, in whole or in part, from:
a. Improper storage (including exposure to rain, snow, etc.), handling, misuse, maintenance, installation, or modification of the Product by Customer, its employees, agents, or contractors, as determined by an authorized representative of Seller.
b. Absence of any product, component, or accessory recommended by Seller, but omitted at Customer’s direction, including but not limited to transmitters and banding materials not tested and approved.
c. Any design, specification, or instruction changed by Customer, its employees, agents, or contractors.
d. Failure to comply with any applicable instructions or recommendations of Seller, including installation, maintenance, testing, and training procedures, as determined by an authorized representative of Seller.
e. Physical damage occurring to transmitters or other components after receipt and acceptance by Customer.
f. Integration or use of any components, systems, process, software patches, software, or equipment not sold or provided by Seller.
g. Acts of God, acts of civil or military authority, fires, floods, strikes, or other labor…
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