Performance_Requirements_Summary.pdf

Technical Exhibit #1

7.1 Performance Requirements Summary

Performance-based Task Indicator Standard Quality Assurance

The Contractor shall conduct site visits and virtual technical assistance on diabetes case management and program management.

Section 5.1 – 5.4 of PWS

Delivery of site visit report and monthly report

Site visit report will be delivered within 45 days following the visit and/or end of month’s work

Assessment Tool will demonstrate an increase in knowledge

100% Inspection of the monthly reports

100% Inspection of site visit reports

100% Inspection of Assessment Tool

Random monitoring of site visit reviews by the Project Officer

Provide technical assistance virtually, in person, and by phone to sites on RPMS/DMS package.

Section 5.5 of PWS

Delivery of site visit report and monthly report

Site visit report will be delivered within 45 days following the visit and/or end of month’s work

Contractor's monthly reports

100% Inspection of Assessment Tool

Provide technical assistance to submit the Annual Diabetes Care and Outcomes Audit via Web Audit

Section 5.5, 5.6, 5.7 and

5.7.1 of PWS

Submission of Annual Diabetes Web Audit

Annual Diabetes Audit accurately compiled and successfully submitted by the deadline established

(TBD)

Annual Diabetes Audit

100% Inspection of the Assessment Tool

Create an Assessment Tool

Section 5.6

Assessment of effectiveness of training

Assessment tool will be submitted with site visit reports within 45 days of the site visit to the ADC

100% Inspection of the Assessment Tool results for each site visit