Attachment_1_-_PWS_v3_0003.pdf

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Performance Work Statement

MRG Shop & Yard Activities - Janitorial Services for Socorro Field Division Main Office and Mechanic Shop and Facility Gym and San Marcial Office

1.0 SCOPE OF WORK

The Contractor shall provide all labor, supplies and materials, tools, supervision, and other items or services necessary for custodial duties, except as specified in Section 5.2 Government Provided Supplies and Materials. Services for Federal Agency 2401 State Road One, Socorro, New Mexico and 296 San Marcial Road, San Antonio, New Mexico. Janitorial services will provide cleaning of administrative office areas, mechanic shop office and facility gym to maintain a satisfactory facility condition and present a clean, neat, and professional appearance.

The contractor is required to provide all cleaning supplies. All work performed by the contractor shall be performed in accordance with all applicable laws, regulations, instructions, and commercial practices. Total approximate square footage is 19,000. The flooring is mostly concrete with approximately 5,717 square feet of hard surfaced epoxy and composition tile.

2.0 DEFINITIONS

Contractor’s Representative - An individual assigned by the Contractor who shall have full authority to act for the Contractor on all contract matters that relate to the Weekly operations of the contract. The contract representative shall be a single point of contact for all functional, technical, and contract related services.

Quality Assurance - Quality Assurance (QA) is the management of the output quality and responsiveness of a facility support contractor and starts with the early stages of quality development and runs through every phase to contract close-out findings.

3.0 QUALITY CONTROL

Within two weeks after award of contract, the Contractor shall submit, for the Contracting Officer’s (CO) review, a Quality Control Plan that shall be used to document that the requirements and intent of the contract are being met. Following approval, the QCP shall be used by the contractor to evaluate and record successful performance of the janitorial maintenance activities. The checklist shall be completed and signed by the Contractor or Contractor’s Representative and submitted to the Contracting Officer Representative (COR) monthly.

4.0 DELIVERY OR PERFORMANCE SCHEDULES

4.1 Work Hours (Socorro Field Division) - The contractor must service the main office building, mechanic shop and facility gym during normal hours of operation 2 times a week for the performance of the contract: specifically, Tuesday, and Thursday from 9 am to 11 or 1 pm to 4 pm MT.

4.2 Work Hours (San Marcial Mechanic Shop) – The contractor must service the San Marcial

Mechanic Shop monthly. The contractor may perform monthly service anytime during

- 2 -the month including weekends.

4.3 Holiday Schedule - The eleven holidays observed by the Federal Government are: New Year’s Day, Martin Luther King’s Birthday, President’s Day, Memorial Day, Juneteenth Day, Independence Day, Labor Day, Columbus Day, Veteran’s Day, Thanksgiving Day and Christmas Day and any other day specifically declared by the President of the United States to be a national holiday. The contractor is not required to provide services on the observed federal holidays.

5.0 GENERAL

5.1 Personnel

The Contractor shall designate a supervisor who has authority to act in his/her behalf for correcting any complaints, discussing work performance, or coordinating any day-to-day work activities, i.e., washing exterior windows etc. that may occur from time to time.

Complaints shall be coordinated with the COR and resolved in a timely manner, no later than 10 working days following notification.

5.2 Government Provided Supplies and Materials - The following equipment/materials will be provided by the Government and meet all Government requirements for recycled or bio-based content or formula.

Cleaning chemicals (Sanitizer, bleach, all-purpose cleaning solution, window cleaner) Trash bags/liners of various sizes for trash containers, and restroom receptacles.

Hand soap for restroom dispensers.

Paper towels for all dispensers.

Toilet paper.

Janitor’s closet with access to running water.

The contractor is responsible for stocking sufficient quantities of the above-mentioned supplies in the designated storage area. Contractor shall give a minimum of 24 hours notice to the COR when requesting additional supplies.

5.3 Conservation of Utilities - The contractor shall instruct employees in utilities’ conservation practices and be responsible for operating under conditions which preclude the waste of utilities which shall include the following:

Lighting - Lights shall be used only in areas where and when work is actually being performed.

Mechanical Equipment - Mechanical equipment controls for heating, ventilation, and air-conditioning systems shall not be adjusted by the workers.

Water Usage - Water faucets or valves shall be turned off after the required usage has been accomplished.

5.4 Building Security – Socorro Field Division

Contractor’s employees shall have access to the main office building, mechanical shop, facility gym, areas only during hours of operation Tuesday and Thursday between the

- 3 -hours 9 am to 11am or 1 pm to 4 pm MT. Access will not be allowed before or after close of the business day or on weekends or holidays. The Government will not require PIV credentials for the contractor’s employees.

5.5 Building Security – San Marcial Mechanic Shop

Contractor’s employees will be issued a set of keys and have access at any time to San Marcial.

5.6 Protection of Government Buildings and Equipment

The contractor shall use reasonable care to avoid damaging existing building and equipment on the Government installation. If the Contractor’s failure to use reasonable care causes damage to any of this property, the contractor shall replace or repair the damage at no expense to the Government as the Contracting Officer directs.

6.0 DESCRIPTION/SPECIFICATION/WORK STATEMENT

**Reference Table A – Item Task List and Schedule for task details

6.1 Floors - Concrete Flooring – SFD Main Building

Concrete flooring shall be clean, debris free, and free of scuff marks. Dust and mop concrete floors.

6.2 Floors – Tile Flooring – SFD Main Building

Tile flooring shall be clean, debris free, and free of scuff marks. Dust and mop tile floors.

6.3 Walk Mats – SFD Main Building

Mats moved and cleaned under. All Walk mats shall be free of dirt and soil.

Vacuum walk off mats.

6.4 Ceiling Fans – SFD Main Building

Fans shall be dusted and free of any debris.

6.5 Glass Windows – SFD Main Building

All door glass shall present a clean, dirt and dust free appearance, free of cobwebs as needed.

All interior windows shall present a clean, dirt and dust free appearance, free of cobwebs.

All exterior windows shall present a clean, dirt and dust free appearance, free of cobwebs.

6.6 Restroom Maintenance – SFD Main Building

Restroom toilets, urinals, vanities, fixtures, mirrors, dispensers, and all handles shall be sanitary and free of dirt, mineral deposits, smudges, and markings.

Dispensers shall be filled.

All paper products should be filled.

Trash containers shall be empty and clear of debris, trash removed from the

- 4 -building, and clean liners replaced in trash containers.

Outward appearance of stall partitions shall have a neat, clean sanitary appearance.

Floor to be swept and mopped.

6.7 Kitchen Area – SFD Main Building

Kitchen area shall be sanitary, neat in appearance, clean, and free of debris, utensils, and clutter and odor free.

Paper towel dispenser shall be clean, disinfected and refilled as needed.

Kitchen appliances (Refrigerator, Microwave and Stovetop) shall be clean, disinfected, and free of debris.

Trash containers shall be empty and clear of debris, trash removed from the building, and clean liner replaced in trash container.

6.8 Furniture – SFD Main Building

All furniture shall maintain a clean appearance and free of spots and dust accumulation.

The open areas of the tops of the office desks to be dusted.

Upholstered chairs shall be clean in appearance and free of spots and dust accumulation.

Wall art and paneling, light fixtures, and top of file cabinets, to be cleaned and dusted.

6.9 Office – SFD Main Building

All office areas shall present a clean, dirt and dust free appearance, free of cobwebs: with smudge free walls, doors, blinds, light switches, and window seal.

Trash containers shall be empty and clear of debris, trash removed from the building, and clean liners replaced in trash containers.

Light fixtures, and vents, cleaned and dusted.

Floor surface to be swept and mopped.

Water fountain to be cleaned and disinfected.

6.10 Reception Area/Conference Room – SFD Main Building

Special cleaning attention shall be given to Entry Way, Conference Room, Reception Area, with removal of trash, cleaning stains and/or spots on walls, desks and office furniture shall be cleaned, dusted, disinfected.

Windows and glass countertop shall be clean and streak-free.

Reception area shall be free of dust, cobwebs, trash, spots, stains, and soils.

Conference room shall be free of dust, cobwebs, trash, spots, stains, and soils.

Trash containers shall be empty and clear of debris, trash removed from the

Floors to be swept and mopped.

6.11 Mechanic Shop Building

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Shop Office

The open areas of the tops of the office desks to be dusted.

General office area shall present a clean, dirt and dust free appearance, free of cobwebs, and with smudge free walls, doors, and light switches.

Blinds to be cleaned and dusted.

Trash containers shall be empty and clear of debris, trash removed from the building, and clean liners replaced in trash containers.

Office equipment (printer/fax machine, copier, telephone, etc.) to be dusted.

Shop Restroom

Restroom toilets, urinals, vanities, fixtures, mirrors and dispensers shall be sanitary and free of dirt, smudges, and markings.

Hand soap dispenser shall be filled.

Trash containers shall be empty and clear of debris, trash removed from the building, and clean liners replaced in trash containers.

Sink and floor drains shall be odor free and disinfected.

6.12 Hand-Washing Area – Outside of Shop Restroom

Area shall be clear of any debris, cleaned and disinfected.

6.13 Outside Areas Adjacent to Main Office (Veranda) and Shop Entrance (Sidewalk) Outside areas shall be free of debris, trash and clean. Outdoor cigarette receptacles shall be free of cigarette debris.

6.14 Trash Disposal

All trash containers shall be empty and clear of debris, trash removed from the building, and clean liners replaced in trash containers.

All trash shall be disposed of in the dumpsters at the west side of the Socorro yard in such a way it is unable to spill from the dumpsters.

6.15 Facility Gym

General areas shall present a clean, dirt and dust free appearance, free of cobwebs: with smudge free walls, doors, blinds, and light switches.

Trash containers shall be empty and clear of debris, trash removed from the building, and clean liners replaced in trash containers.

Interior windows shall be clean and free of marks, streaks and smudges as needed.

Floor surface to be swept and mopped

Facility Gym Restroom with Shower

Restroom toilets, shower, vanities, fixtures, mirrors, and dispensers shall be sanitary and free of dirt, smudges, and markings.

All paper products should be refilled.

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Sink and floor drains shall be odor free and free of clogs.

Trash containers shall be empty and clear of debris, trash removed from the

6.16 San Marcial Mechanic Shop

Shop Bay

Concrete floor shall be free of dust and debris.

Trash containers shall be empty and clear of debris, trash removed from the building, and clean liners replaced in trash containers.

Shop Restroom

Restroom toilet, vanity, fixtures, mirror and dispenser shall be sanitary and free of dirt, smudges, and markings.

Hand soap dispenser shall be filled.

Trash containers shall be empty and clear of debris, trash removed from the building, and clean liners replaced in trash containers.

Sink drain shall be clean, disinfected and odor free.

7.0 QUALITY ASSURANCE SURVEILLANCE PLAN – REFERENCE §6.0

DESCRIPTION/SPECIFICATION/WORK STATEMENT

TASK

PERFORMANCE

INDICATOR

PERFORMANCE

MONITORING

7.1 Clean Floors, Mats Weekly - on site Visual Inspection

7.2 Clean Ceiling Fans Quarterly - on site Visual Inspection

7.3 Clean Restrooms Weekly - on site Visual Inspection

7.4 Clean Kitchen Area Weekly - on site Visual Inspection

7.5 Clean Furniture Weekly - on site Visual Inspection

7.6 Clean Office Weekly - on site Visual Inspection

7.7 Clean Reception

Area/Conference Room Weekly - on site Visual Inspection

7.8 Mechanic Shop - Office/

Restroom/Hand Washing Area

Weekly - on site Visual Inspection

7.9 Facility Gym and Restroom Weekly - on site Visual Inspection

7.10 Outside Areas – Main Office

Veranda/Shop Entrance Sidewalk

Weekly - on site Visual Inspection

7.11 Trash Disposal Weekly - on site Visual Inspection

7.12 Interior Windows Quarterly – on site Visual Inspection

7.13 Exterior Windows Quarterly – on site Visual Inspection

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8.0 STANDARD REPORTS

A safety plan shall be submitted one week after performance start date.

Quality Control Plan - A Quality Control Plan shall be submitted to the COR two weeks after contract award.

Quality Assurance – Contractor shall randomly assess quality of performance a minimum of four (4) times during the contract year.

9.0 CONTRACTOR RESPONSIBILITIES

It is the responsibility of the contractor to ensure that all personal or government articles found by the contractor’s employees are turned in to the COR.

Cleanup and Disposal of Waste Material - The contractor shall at all times keep the work area, including storage areas, free from accumulation of waste materials. Before completing the work, the contractor shall remove from the work area and premises any rubbish, tools, equipment, and material that are not the property of the Government.

SAFETY STANDARDS

Bureau of Reclamation Safety and Health Standards - The Contractor shall comply with the Safety Standards in R1452.223-81. https://www.usbr.gov/ssle/safety/RSHS/rshs.html

Environmental Safety Standards - The Contractor shall be responsible to use

Environmentally Safe Products and follow manufacturer’s labels, taking precautionary measures, and using safety standards when using germicidal solutions.

Employee Safety Standards - The contractor shall be responsible to provide safety training and any safety equipment which is appropriate for performance of the contractor, i.e., safety glasses, environment face masks for use in working with strong detergent solutions.

Safe Work Environment

The contractor shall provide a safe work environment for employees, site employees, and visitors during the performance of the contract as well as provide for preventive measures to avoid property damage or employee injury.

Supply Storage

(1) Supplies shall be stored in designated storage areas and should be arranged and maintained in a neat and orderly manner. All items must be clearly identified on the container as to the content. No unidentified items may be kept in storage areas.

(2) All cleaning materials, scouring powders, etc., shall be stored below eye level to prevent the material from accidental spilling into the eyes or face. Heavy items shall be stored on the lower shelves and lighter items stored up above.

(3) Area shall be kept clean and in a neat appearance.

Vacuums/Electrically Powered Equipment

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(1) All electrically powered equipment shall be equipped with a three-wire cord and ground plug or shall be of the double-insulated type. All extension cords must be a three-wire cord with grounded plugs.

(2) Electrical cords shall be protected from accidental damage. Friction or electrical tape shall not be used to cover splices or nicks. Defective cords must be replaced.

(3) When damage occurs to equipment that might impair its safety of operation, the machines must not be used until properly repaired. Such machines must carry warning signs saying that the machine is damaged and not to be used.

(4) Equipment should never be left unattended in hallways, landings, or any location used as a passageway.

Equipment Damage Precaution

(1) Lack of care when performing janitorial service work may cause serious outages because of damaging or disturbing wires or equipment. Even a slight bump or jar against certain types of equipment may cause service interruptions. Minute particles of dust or lint in certain places can also result in loss of service.

(2) Basic rules below shall be applied when working around office machines including and not limited to copiers, facsimiles, printers and computers.

Avoid using any metal objects such as tapes, metal mop handles, etc.

Always remove outer garments such as jackets, raincoats, etc., and leave them outside equipment areas prior to entering.

Avoid using tools or machines that create dust.

Never climb or step up on equipment - if the equipment is in the position that it must be moved prior to accomplishing any required task, caution will be taken to prevent damage to equipment.

Do not use steel wool or any materials that could cause fine metal shavings or dust to enter the equipment.