B08_Attachment_3-Task_Order_Maintenance.pdf

PERFORMANCE WORK STATEMENT (PWS)

WASHINGTON MONUMENT (WAMO)

SECURITY DOOR MAINTENANCE

Base Year Task Order

03 September 2025

PERFORMANCE WORK STATEMENT (PWS)

NATIONAL MALL AND MEMORIAL PARKS

WASHINGTON MONUMENT (WAMO)

SECURITY DOOR MAINTENANCE

PART 1

GENERAL INFORMATION

1. GENERAL: This is a non-personal services contract for the provision of preventive maintenance services for the security doors and associated control system at the Washington Monument within National Mall and Memorial Parks (NAMA). The Indefinite Delivery/Indefinite Quantity (IDIQ) contract also provides for the issuance of Task Orders (TOs) for urgent and non-urgent repair services.

The Government will not exercise supervision or control over the Contractor's employees performing the services under this contract. Contractor personnel shall be accountable solely to the Contractor, who is responsible for the performance of all contract requirements and for ensuring compliance with the terms and conditions of the contract.

1.1 Description of Services/Introduction: The Contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform the preventative maintenance, and urgent and non-urgent repair services security doors and their control systems as defined in this Performance Work Statement except for those items specified as Government furnished property and services. The Contractor shall perform to the standards in this contract.

1.2 Background: The National Mall and Memorial Parks where the nation comes to remember and where history is made. As “America’s Front Yard,” the National Mall and Memorial Parks is home to many of our country’s most iconic memorials telling the story of people and events that shaped us as a nation. Each year, millions of people come to recreate, commemorate presidential legacies, honor our veterans, and make their voices heard. For more than 200 years, the National Mall symbolized our nation and its democratic values, which have inspired the world. The National Mall - the great swath of green in the middle of our capital city and stretching from the foot of the United States Capitol to the Potomac River

- is the premiere civic and symbolic space in our nation.

1.3 Objectives: The National Park Service, National Capital Region, National Mall and Memorial Parks is seeking contract services for preventative maintenance services for the security doors and their control system at the Washington Monument screening facility entrance.

1.4 Place of Performance: Washington Monument - 2 15th St NW, Washington, DC 20024

1.5 General Information:

1.6.1. Quality Control: The contractor shall develop and maintain an effective quality control program to ensure services are performed in accordance with this PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor’s quality control program is how the contractor assures itself that their work complies with the requirement of the contract. This will be submitted to the COR within 15 days of award for approval.

1.6.2. Quality Assurance: The government shall evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan. This plan is primarily focused on what the Government must do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the minimum acceptable defect rate(s).

1.6.13. Loss or Damage: If due to fault, neglect, dishonesty of the Contractor, his agency or employees, loss or damage to Government property is incurred during the performance of this contract, the Contractor shall be responsible for the same. The Government, at its option, in lieu of repayment, may require the Contractor to replace at his own expense, all property as directed by the Contracting Officer.

1.6.14. Safety: The work area shall be always maintained in a clean and safe condition. All personnel providing service on-site shall have pictured identification and uniform displaying the name of the company. All on-site vehicles will also be marked with the company name. The contractor shall, with the use of barricades, ropes, signs, or audible signals, take all necessary precautions for the protection of the work and safety of the public. Any accident or incident, regarding the work under this contract, shall be reported immediately, in writing, to the Contracting Officer.

1.6.15 Invoice Requirements: Invoices shall be submitted in arrears, and no advance payments shall be authorized. The contractor shall submit invoices for payment as follows:

1.6.15.1.1 Invoices must be submitted to the Department of Treasury's Invoice Processing Platform (IPP). All invoices are to be submitted online through IPP. See:

https://www.ipp.gov/index.htm.

1.6.15.1.2 All vendors must register at: https://www.ipp.gov/vendors/enrollment-vendors to establish an account in order to submit an invoice on this project. The benefits of registering with IPP include the ability to create invoices directly from a contract award and submit them electronically, as well as email notifications when invoice(s) are paid, online payment history and email notification when you are awarded a new contract.

1.6.15.1.3 The email notification of payment is sent when a payment is distributed to your bank account and will include all pertinent payment information. For all questions related https://www.ipp.gov/index.htm https://www.ipp.gov/vendors/enrollment-vendors to IPP registration and issues with submitting invoices, please contact IPP Customer Support at 1 (866) 973-3131.

1.6.15.1.4 The contractor shall submit a final invoice within thirty (30) calendar days after the end of the Performance Period. After the final invoice has been paid the contractor shall furnish a completed and signed Release of Claims to the CO/CS. This release of claims is due within fifteen (15) calendar days of final payment.

1.6.15.1.5 In accordance with the Prompt Payment Act (Public Law 97-177), contractors are to submit proper invoices for payment. A proper invoice includes:

• Name and address of the Contractor

• Invoice date and invoice number

• Contract/order number

• Taxpayer Identification Number (TIN)

• Description, quantity, unit of measure, unit price, and extended price

• Maintenance report: detailed description of what work was performed on what doors, dates and times.

• Labor category (per price schedule) and quantity of hours.

• Shipping and payment terms (unless mutually agreed that this information is only required in the contract)

• Name (where practicable), title, phone number, and mailing address of person to notify in the event of a defective invoice

1.6.15.1.6 The invoice must contain specific information as listed above or the invoice shall be returned to the contractor within seven days after receipt, noting reasons why it is not a proper invoice. The agency payment office will no longer “hold” or “pen and ink” the invoice in an attempt to correct it. The contractor must correct and resubmit the invoice through the Invoice Processing Platform (IPP).

1.6.15.1.7 Invoices will be rejected if the invoice is missing, incorrect, and/or the maintenance reports are missing.

1.6.15.1.8 Labor rates for each ordering period will be established at the time of IDIQ contract award and will be applied to all Task Orders (TOs) issued during the corresponding ordering period. There may be instances where an unidentified labor category is required to perform work within the scope of this contract. If this is to occur the contractor will provide the labor category and rate with a quote for modification of the contract.

PART 2

DEFINITIONS & ACRONYMS

2. DEFINITIONS AND ACRONYMS:

2.1. DEFINITIONS:

2.1.1. CONTRACTOR. A supplier or vendor awarded a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.

2.1.2. CONTRACTING OFFICER. A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the government.

Note: The only individual who can legally bind the government.

2.1.3. CONTRACTING OFFICER'S REPRESENTATIVE (COR). An employee of the U.S.

Government appointed by the contracting officer to administer the contract. Such appointment shall be in writing and shall state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.4. DEFECTIVE SERVICE. A service output that does not meet the standard of performance associated with the Performance Work Statement.

2.1.5. DELIVERABLE. Anything that can be physically delivered but may include non-manufactured things such as meeting minutes or reports.

2.1.6. PHYSICAL SECURITY. Actions that prevent the loss or damage of Government property.

2.1.7. QUALITY ASSURANCE. The government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

2.1.9. QUALITY ASSURANCE SURVEILLANCE PLAN (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

2.1.10. QUALITY CONTROL. All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

2.1.11. SUBCONTRACTOR. One that enters into a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.

2.1.12. WORKDAY. The number of hours per day the Contractor provides services in accordance with the contract.

2.1.12. WORK WEEK. Monday through Friday, unless specified otherwise.

2.2. ACRONYMS:

CFR Code of Federal Regulations COR Contracting Officer Representative COTS Commercial-Off-the-Shelf DOI Department of Interior FAR Federal Acquisition Regulation KO Contracting Officer NPS National Park Service OCI Organizational Conflict of Interest POC Point of Contact PRS Performance Requirements Summary PWS Performance Work Statement QA Quality Assurance QAP Quality Assurance Program QASP Quality Assurance Surveillance Plan QC Quality Control QCP Quality Control Program USPP United States Park Police

PART 3

GOVERNMENT FURNISHED PROPERTY, EQUIPMENT, AND SERVICES

3. GOVERNMENT FURNISHED SERVICES AND MATERIALS:

3.1. Services: All work is to be scheduled and coordinated through the Contracting Officer’s Representative. Work shall be scheduled in advance so that proper access to the area can be provided.

3.2. Materials: Parking pass for work-related vehicles will be provided as needed.

3.3 Operations and Materials Manuals and Drawings: Will be provided upon contract award for security purposes as needed.

PART 4

CONTRACTOR FURNISHED ITEMS AND SERVICES

4. CONTRACTOR FURNISHED ITEMS AND RESPONSIBILITIES:

4.1 General: The Contractor shall furnish all supplies, equipment, facilities, and services required to perform work under this contract that are not listed under Part 3 of this PWS.

4.2. Materials: The Contractor shall furnish all supplies and materials required to perform work under this contract that are not listed under Part 3 of this PWS.

4.3 Equipment: The Contractor shall furnish all equipment required to perform work under this contract that are not listed under Part 3 of this PWS.

PART 5

SPECIFIC TASKS

5. Maintenance and Repairs:

Independently, and not as an agent of the Government, the Contractor shall provide the National Park Service, with all labor, supplies, materials, equipment and travel, necessary to provide quarterly preventative maintenance, and urgent and non-urgent repair services to WAMO security doors and their control system as needed.

The work shall include but is not limited to the following:

5.1. Task 1: Monthly Preventative Maintenance:

Provide monthly preventative maintenance to the security doors, control system and related systems and features. Preventative maintenance services will be scheduled monthly with the COR and the USPP.

5.1.2. Preventative maintenance includes but is not limited to:

• Contractor shall provide contact information for the contract point of contact upon award with an alternate who can make decisions related to the contract.

• Create a schedule for monthly maintenance based upon the monthly shutdown of the Washington Monument for maintenance. Once a month the site is closed for maintenance and the COR will provide the dates of that upon award.

• Inspection of equipment and operations of the seven doors on site. Software is C- Cure 9000. The administrative computer where the controls are programmed is in the office at District 1 (US Park Police District One Substation 1200 Ohio Dr SW, Washington, DC 20024). Some work may be required at this site as well.

• Test control system, card readers, check connections, check for proper operation.

• Inspect physical doors, frames, wiring, and other components.

• Tighten all screws, bolts, connections as needed.

• Clean up doors, frames and associated hardware that are part of the operations of this system. (cleaning the mechanical components that operate the doors is essential in ensuring that they remain operational)

• Lubricate mechanical connections as needed and with approved lubricants. The Contractor will submit lubricant data sheets to COR by email for approval.

• Clean any other required items in accordance with the operation and maintenance manual(s) (O&M).

• Provide a report of all work performed and any issues/recommendations with each visit.

5.4 Deliverables:

5.4.1. The Contractor shall provide a report on the monthly maintenance work performed with what was done, what issues were detected and recommendations on items that may be addressed to prevent failures or improve operations with the monthly invoice.

PART 6

APPLICABLE PUBLICATIONS

6. APPLICABLE PUBLICATIONS (CURRENT EDITIONS)

6.1. The Contractor must abide by all applicable regulations, publications, manuals, and local policies and procedures, which include, but are not limited to, the following:

6.1.1 Not applicable.