Sol_140G0118R0021.pdf

SOLICITATION/CONTRACT 1. THIS CONTRACT IS A RATED

5. SOLICITATION TYPE2. CONTRACT NO. 4. SOLICITATION NUMBER

PAGE OF PAGES

7. ISSUED BY CODE 8. THIS ACQUISITION IS

BIDDER/OFFEROR TO COMPLETE BLOCKS 11, 13, 15, 21, 22, & 27

RATING

ORDER UNDER DPAS (15 CFR 700)

3. AWARD/

EFFECTIVE DATE ISSUE DATE

6. SOLICITATION

UNRESTRICTED OR SET ASIDE:

SMALL BUSINESS

SIZE STANDARD:

9. (AGENCY USE)

NO COLLECT CALLS

10. ITEMS TO BE PURCHASED (BRIEF DESCRIPTION)

SUPPLIES SERVICES

11. IF OFFER IS ACCEPTED BY THE GOVERNMENT WITHIN

CALENDAR DAYS (60 CALENDAR DAYS UNLESS OFFEROR INSERTS A DIFFERENT

PERIOD) FROM THE DATE SET FORTH IN BLOCK 9 ABOVE, THE CONTRACTOR

AGREES TO HOLD ITS OFFERED PRICES FIRM FOR THE ITEMS SOLICITED

HEREIN AND TO ACCEPT ANY RESULTING CONTRACT SUBJECT TO THE TERMS

AND CONDITIONS STATED HEREIN.

CODE 12. ADMINISTERED BY

13. CONTRACTOR FACILITY 14. PAYMENT WILL BE MADE BY CODE CODE

OFFEROR CODE

TELEPHONE NO.

DUNS NO.

CHECK IF REMITTANCE IS DIFFERENT AND PUT SUCH ADDRESS IN OFFER SUBMIT INVOICES TO ADDRESS SHOWN IN BLOCK:

15. PROMPT PAYMENT DISCOUNT 16. AUTHORITY FOR USING OTHER

THAN FULL AND OPEN COMPETITION

10 U.S.C. 2304 41 U.S.C. 253

NEGOTIATED

(RFP)

SEALED BIDS

(IFB)

1 79

06/12/2018

USGS NATIONAL ACQUISITION BRANCH

205 NATIONAL CENTER

12201 SUNRISE VALLEY DRIVE

RESTON VA 20192

USGS NATIONAL ACQUISITION BRANCH

205 NATIONAL CENTER

12201 SUNRISE VALLEY DRIVE

RESTON VA 20192

GNB

100.00

561720

% FOR:

X

X x

GNB

$18.00

140G0118R0021

NAICS:

HUBZONE SMALL

BUSINESS

SERVICE-DISABLED VETERAN-

OWNED SMALL BUSINESS

8(A)

WOMEN-OWNED SMALL BUSINESS (WOSB)

ELIGIBLE UNDER THE WOSB PROGRAM

EDWOSB

17.

ITEM NO.

18.

SCHEDULE OF SUPPLIES/SERVICES

19.

QUANTITY

20.

UNIT

21.

UNIT PRICE

22.

AMOUNT

USGS EROS Facility Janitorial Services

Sioux Falls, SD

100% Small Business Set Aside

FOB: Destination

Period of Performance: 08/01/2018 to 07/31/2023

Continued ...

27. SIGNATURE OF OFFEROR/CONTACTOR 28. UNITED STATES OF AMERICA (SIGNATURE OF CONTRACTING OFFICER)

NAME AND TITLE OF SIGNER (TYPE OR PRINT) DATE SIGNED NAME OF CONTRACTING OFFICER DATE SIGNED

25. CONTRACTOR IS REQUIRED TO SIGN THIS DOCUMENT AND RETURN

ISSUING OFFICE. CONTRACTOR AGREES TO FURNISH AND DELIVER ALL ITEMS SET

FORTH OR OTHERWISE IDENTIFIED ABOVE AND ON ANY CONTINUATION SHEETS

SUBJECT TO THE TERMS AND CONDITIONS SPECIFIED HEREIN.

26. AWARD OF CONTRACT: YOUR OFFER ON SOLICITATION

NUMBER SHOWN IN BLOCK 4 INCLUDING ANY ADDITIONS

OR CHANGES WHICH ARE SET FORTH HEREIN, IS

ACCEPTED AS TO ITEMS:

23. ACCOUNTING AND APPROPRIATION DATA 24. TOTAL AWARD AMOUNT

(FOR GOVERNMENT USE ONLY)

Douglas Hill

AUTHORIZED FOR LOCAL REPRODUCTION

PREVIOUS EDITION NOT USABLE

STANDARD FORM 1447 (REV. 2/2012)

Prescribed by GSA - FAR (48 CFR) 53.214(d)

COPIES TO

TYPE OR PRINT NAME AND TITLE OF SIGNER

SIGNATURENAME AND ADDRESS OF FIRM (Include ZIP Code)

WE DO NOT, DESIRE TO BE RETAINED ON THE MAILING LIST FOR FUTURE PROCUREMENT OF THE TYPE OF ITEMS INVOLVEDWE DO

DO NOT REGULARLY MANUFACTURE OR SELL THE TYPE OF ITEMS INVOLVED

CANNOT MEET DELIVERY REQUIREMENT

OTHER (Specify)

UNABLE TO IDENTIFY THE ITEM(S)

CANNOT COMPLY WITH SPECIFICATIONS

PAGE

NO RESPONSE FOR REASONS CHECKED

79 2 OF

DATE AND LOCAL TIME

AFFIX

STAMP

HERE

TO:

FROM:

SOLICITATION NO.

USGS NATIONAL ACQUISITION BRANCH

205 NATIONAL CENTER

12201 SUNRISE VALLEY DRIVE

RESTON VA 20192

GNB

140G0118R0021

STANDARD FORM 1447 (REV. 2/2012) BACK

(A)

ITEM NO.

(B)

SUPPLIES/SERVICES

(C)

QUANTITY

(D)

UNIT

(E)

UNIT PRICE

(F)

AMOUNT

NAME OF OFFEROR OR CONTRACTOR

3 79

CONTINUATION SHEET

REFERENCE NO. OF DOCUMENT BEING CONTINUED PAGE OF

140G0118R0021

00010 Janitorial Services for the EROS Data Center in

Sioux Falls South Dakota per the attached

Performance Work Statement (PWS)

Monthly price for janitorial services is:

Period of Performance: 08/01/2018 - 07/31/2019

00020 Option Year One- Janitorial Services for the EROS

Data Center in Sioux Falls South Dakota per the attached Performance Work Statement (PWS)

Monthly price for janitorial services is:

Period of Performance: 08/01/2019 - 07/31/2020

(Option Line Item)

07/31/2019

00030 Option Year Two- Janitorial Services for the EROS

Data Center in Sioux Falls South Dakota per the attached Performance Work Statement (PWS)

Monthly price for janitorial services is:

Period of Performance: 08/01/2020 - 07/31/2021

(Option Line Item)

07/31/2020

00040 Option Year Three- Janitorial Services for the

EROS Data Center in Sioux Falls South Dakota per the attached Performance Work Statement (PWS)

Monthly price for janitorial services is:

Period of Performance: 08/01/2021 - 07/31/2022

(Option Line Item)

07/31/2021

00050 Option Year Four- Janitorial Services for the

EROS Data Center in Sioux Falls South Dakota per the attached Performance Work Statement (PWS)

Monthly price for janitorial services is:

Period of Performance: 08/01/2022 - 07/31/2023

(Option Line Item)

07/31/2022

NSN 7540-01-218-4386 STANDARD FORM 1447 (REV. 2/2012)

Prescribed by GSA - FAR (48 CFR) 53.214(d)

Solicitation 140G0118R0021 Page 4 of 79

SECTION B - PRICING

Schedule of Services

(a) Provide discount pricing (labor categories and labor rates) on a Firm-Fixed-Price basis for services identified in the Statement of Work for a base year and 4 additional 12-month option periods.

(b) The Period of Performance will be as follows.

Base Year 08/01/2018 – 07/31/2019 Option Year One 08/01/2019 – 07/31/2020 Option Year Two 08/01/2020 – 07/31/2021 Option Year Three 08/01/2021 – 07/31/2022 Option Year Four 08/01/2022 – 07/31/2023

CLIN 00010 – Base Year – USGS EROS Janitorial Services Period of Performance Janitorial Services for the EROS Data Center in

Sioux Falls South Dakota per the attached Performance Work Statement (PWS)

08/01/2018 – 07/31/2019

CLIN 00020 – Option Year One - USGS EROS Janitorial Services Period of Performance Janitorial Services for the EROS Data Center in

Sioux Falls South Dakota per the attached Performance Work Statement (PWS)

08/01/2019 – 07/31/2020

CLIN 00030 – Option Year Two - USGS EROS Janitorial Services Period of Performance Janitorial Services for the EROS Data Center in

Sioux Falls South Dakota per the attached Performance Work Statement (PWS)

08/01/2020 – 07/31/2021

CLIN 00040 – Option Year Three– USGS EROS Janitorial Services Period of Performance Janitorial Services for the EROS Data Center in

Sioux Falls South Dakota per the attached Performance Work Statement (PWS)

08/01/2021 – 07/31/2022

CLIN 00050 – Option Year Four– USGS EROS Janitorial Services Period of Performance Janitorial Services for the EROS Data Center in

Sioux Falls South Dakota per the attached Performance Work Statement (PWS)

08/01/2022 – 07/31/2023

END OF SECTION B

Solicitation 140G0118R0021 Page 5 of 79

SECTION C: DESCRIPTION AND SPECIFICATIONS

Performance Work Statement

I. INTRODUCTION

The facilities consist of the main building, and warehouse, located at 47914 252nd Street, Sioux

Falls, South Dakota, 57198. This location is approximately fifteen miles north, northeast of Sioux

Falls, South Dakota. The buildings house Government personnel, Contract personnel, mission essential equipment & supplies. EROS has approximately 650 Government and vendor employees.

II. SCOPE

The US Geological Survey (USGS) EROS Data Center requires janitorial/custodial services, carpet cleaning/maintenance services, furniture cleaning, and facility window cleaning services.

Custodial services include but are not limited to: servicing office spaces, computer rooms, laboratories, hallways, conference rooms, cafeteria, break rooms, restrooms, film archives, lobbies, and high public use areas; servicing work orders and complaints; performing special cleaning required by vacating of space by building occupants; with as needed work made necessary by emergencies such as toilet and urinal floods and similar occurrences; and special event support. EROS Data Center Building Information is detailed in “Building Information”, Attachment L. See attachments C, D, and E for building floor plans. The vendor shall meet or exceed all performance-based requirements detailed in “Requirements”, Attachment H. Each requirement has associated measurable performance standards and frequency where applicable.

III. DEFINITIONS

After Hours: The hours of the day outside of the regular working hours of 7:30 A.M. to 4:30

P.M., Monday through Friday.

Cleaning Services: Requires cleaning when dirt, debris, trash, soiled surfaces, unsanitary conditions are visible.

Carpet: Includes wall-to-wall, carpet tile, room-size rugs, area rugs, elevator and entrance floor mats.

Clean: Free of dirt, film, graffiti, smudges, spots, streaks, debris, stains, dust, soil, gum, Solicitation 140G0118R0021 Page 6 of 79 cobwebs, other foreign matter, excessive moisture, mold, and mildew; and is odor-free.

Clinical Cleaning Services: Requires cleaning to remove all soil, including bacteria.

Disinfect: The process of cleaning to remove germs and/or causes of infection, so as to destroy disease carrying microorganisms preventing infection.

Damaged: Operation of device mechanically impaired or otherwise diminished from original state in a noticeable way to include, but not limited to, unsecured, sharp edges, cracks, or noticeable marks/marring.

Emergency Condition: A situation calling for immediate response to address a critical situation.

Executive Office Areas Space: These areas require regularly scheduled cleaning of surfaces regardless of whether dirt is visible.

Green Cleaning: A comprehensive approach to cleaning designed to reduce the impacts on the health of a building's occupants and workers, and reducing the environmental impact from the products selected for and used in the cleaning process.

Interior Cleaning: The cleaning of surfaces inside of the building to include hard surfaces in tenant spaces, restrooms, sink rooms, kitchenettes, stairways, elevators, escalators, entrances, elevator banks, customer service centers and drinking fountains.

Quiet: Non-audible to occupants of adjacent offices.

Trash Collection: The process of collecting trash and recyclables placed in common areas to include but not limited to, offices, restrooms, elevator banks, recycling centers. Trash could include cardboard boxes flatten or not flattened, used printer cartages, debris in corridors, Styrofoam packaging, plastic & glass bottles, etc.

Regular hours: Monday – Friday, 7:30am to 4:30pm, excluding Federal Holidays and weekends.

Scheduled cleaning services: Requires service on a regular schedule whether dirt is visible or not.

Secured Space: Areas where a secret, top secret or higher clearance for access is required.

Spot Cleaning: Perform the standard cleaning functions not specifically listed but necessary to maintain the satisfactory level of cleanliness, to perform standard cleaning functions more often than planned frequency due to use or outside conditions.

Structurally Change Spaces: Space classifications such as Auditoriums, Security Vaults, AV

Recording Studios, Libraries, etc.

Surfaces: In addition to walls, floors, and ceilings, surfaces include area rugs, carpets, restroom fixtures, stall partitions, grout, doors, windows, window frames, sills, air-returns, vents, corners, furniture, glass, glass desktops, office partitions, computer centers, pictures, blinds, bookcases, Solicitation 140G0118R0021 Page 7 of 79 stairs, recycle and trash receptacles.

Window Cleaning: Includes washing interior and exterior glass, and all window surfaces including head, sash, sills, sun and insect screens (where applicable), and removal of all grit, dust, dirt, stains, insects, finger marks, streaks, spots, cloudy film and graffiti.

IV. STANDARDS

A. Standard Cleaning Industry Standards: OSHA Cleaning Industry Standards B. National Institute of Building Sciences (NIBS) Standards http://www.nibs.org/ C. American Society of Testing Materials (ASTM) Standards http://global.ihs.com/standards.cfm?publisher=ASTM&RID=Z56&MID=5280&s_kwc id=TC|5891|astm||S|e|20865496154&gclid=CPTYjvbj2bUCFQWFnQodl0QA4A D. Carpet and Rug Institute Standards and Practices http://www.carpet-rug.org/ E. American National Standards Institute (ANSI) http://www.ansi.org/ F. Occupational Safety and Health (OSHA) Standards http://www.osha.gov/ G. Hazard Communication Standard (29 CFR 1910.1200) http://www.osha.gov/pls/oshaweb/owadisp.show_document?p_table=standards&p_id=10099 H. ASTM E1971-98: Standard Guide for Stewardship for the Cleaning of Commercial and Institutional Buildings (www.astm.org) I. Background Investigations per Department of the Interior (DOI) Departmental Manual Part 441, Chapter 3, Illustration 1 (available at: http://elips.doi.gov/app_dm/act_getfiles.cfm?relnum=3860) J. Proper Green Requirements – http://www.epa.gov/epp/pubs/cleaning.htm K. RCRA Section 6002: Comprehensive Procurement Guidelines https://www.epa.gov/smm/summary-affirmative-procurement-program L. American Institute for Cleaning Sciences: http://www.cleaninginstitute.org/science.aspx M. Requirement to transition from MSDS to universal Safety Data Sheet (SDS): SDS requirements N. EROS OEP (Occupant Emergency Plan) - copy made available after contract award.

O. National Fire Prevention Association (NFPA) Codes and Standards: National Fire Protection Association Codes and Standards

V. PERFORMANCE TECHNICAL REQUIREMENTS

The vendor shall provide custodial services for EROS in accordance with the Cleaning

Operations Plan and the Quality Control Plan submitted with the vendor’s proposal and maintained throughout the performance of the contract. The vendor shall meet or exceed all performance-based requirements detailed in Attachment E. Each requirement has associated measurable performance standards and frequencies.

The Vendor shall clean an area when the appearance of that particular area falls below the stated standard specified in Attachment E. The vendor shall perform cleaning service that may require a schedule and repeat daily cleanings in high traffic areas and restrooms to maintain the requirement. The contract requires close monitoring by the vendor of all areas, especially when https://www.osha.gov/SLTC/cleaningindustry/standards.html http://www.nibs.org/ http://global.ihs.com/standards.cfm?publisher=ASTM&RID=Z56&MID=5280&s_kwcid=TC%7C5891%7Castm%7C%7CS%7Ce%7C20865496154&gclid=CPTYjvbj2bUCFQWFnQodl0QA4A http://global.ihs.com/standards.cfm?publisher=ASTM&RID=Z56&MID=5280&s_kwcid=TC%7C5891%7Castm%7C%7CS%7Ce%7C20865496154&gclid=CPTYjvbj2bUCFQWFnQodl0QA4A http://www.carpet-rug.org/ http://www.ansi.org/ http://www.osha.gov/ http://www.osha.gov/pls/oshaweb/owadisp.show_document?p_table=standards&p_id=10099 http://www.astm.org/ http://elips.doi.gov/app_dm/act_getfiles.cfm?relnum=3860 http://www.epa.gov/epp/pubs/cleaning.htm https://www.epa.gov/smm/summary-affirmative-procurement-program http://www.cleaninginstitute.org/science.aspx https://www.osha.gov/Publications/HazComm_QuickCard_SafetyData.html https://www.osha.gov/Publications/HazComm_QuickCard_SafetyData.html http://www.nfpa.org/codes-and-standards http://www.nfpa.org/codes-and-standards

Solicitation 140G0118R0021 Page 8 of 79 weather or other circumstances cause areas to repeatedly fall below standards. The use of scheduled services alone may not be sufficient to maintain areas in a consistently clean state, especially high use, public or common areas.

As part of these services, the vendor shall follow the Governments Recycling Program at EROS.

Use of existing collection containers is required. Recycling consists of the following items:

1. Aluminum containers (e.g., beverage cans);

2. Containers of PETE-1 or HDPE-2 plastic (e.g., drink bottles);

3. Clear, green and brown glass bottles and jars;

4. White office paper;

5. Mixed office paper;

6. Newspaper;

7. Cardboard; and

8. Telephone and other books.

The above named items, along with any future recyclable items as may be mandated by changing regulations, are considered “single source” and can be treated as a single item for purposes of collecting and recycling.

Containers at EROS are located within Attachment F, “Recyclable Containers” as well as personal 2 gallon by volume containers located in each occupied office space.

All requests for service will be reported to the vendor by the COR or designee. The vendor shall refer all other individuals requesting service to the Facilities Management Office with the exception of emergency situations or conditions that threaten the safety of individuals or

Government property.

Other general requirements to be followed by the Vendor and their personnel:

a) Do not tamper with Government or private property not requiring services;

b) Do not remove Government-furnished materials or supplies for personal use;

c) Fully support and participate in the energy-conservation program within the facilities.

Use lights or other energy-consuming equipment only in areas where and when work is actually being performed. Secure lights and other equipment when not in use or needed.

d) Do not adjust mechanical equipment controls for heating, ventilation, and air-

Solicitation 140G0118R0021 Page 9 of 79 conditioning systems;

e) Turn off water faucets and valves when not needed;

f) Turn off lights when not in use;

g) Turn in found articles to the COR;

h) Notify security personnel when an unauthorized or suspicious person is seen on the premises;

i) Report safety hazards immediately and maintenance deficiencies promptly;

j) Immediately report conditions or circumstances that prevent the accomplishment of assigned work.

VI. GOVERNMENT FURNISHED PROPERTY AND SUPPLIES

Government property shall be used for official Government business only in the performance of this contract. Neither the vendor nor their employees or sub-vendors shall use Government property in any manner for any personal advantage, business gain, or other personal endeavor.

All spaces and equipment shall be kept clean and returned to the Government at the expiration of the contract in the same condition as at the beginning of its use. The Vendor shall immediately report any damage of Government Property to the COR. The Vendor shall be responsible for any damage to Government property or occupant personal property caused by Vendor operations.

The Government will provide the vendor, without cost, the facilities, materials and services listed herein.

1. Electrical power at existing outlets.

2. Hot and cold water limited to the normal water supply provided in the building.

3. Heating and air conditioning where normally provided in the building during normal working hours.

4. Any existing furniture, furnishings, and lockers within the space assigned to the vendor such as lockers, tables, benches, chairs, etc., may be used by the vendor during the term of the contract. The vendor shall maintain Government provided space(s) in a neat, clean, and orderly fashion, and return the space(s) to the USGS at the expiration of the contract in the same condition as at the beginning of its use. The

Government will not be responsible for any damage or loss to the vendor's or vendor’s employees stored supplies, materials, or equipment.

Solicitation 140G0118R0021 Page 10 of 79

5. Telephone and a computer for use by the onsite Vendor designee with intranet/internet for official Government business.

6. Limited space within the facility for the Vendor’s personnel compliment and operational requirements such as an office janitorial closets, and spaces.

VII VENDOR FURNISHED ITEMS AND SERVICES

The vendor shall furnish all labor, supplies, materials, equipment and employee training necessary for the performance of work under this contract unless otherwise stated. All supplies and materials shall be of a type and quality that conform to applicable Federal specifications and standards and, to the extent feasible and reasonable, include the use of environmentally preferable products. All supplies, materials, and equipment to be used in the performance of work described herein are subject to the approval of the COR.

1. The vendor shall furnish the COR with all Safety Data Sheets (SDS) for any materials used in the performance of this contract. All new products used during the life of the contract shall have SDS provided to the COR prior to use. The vendor shall use only commercially available products that meet Federal, State and local codes. These requirements shall include those identified in Executive Order 13101. Vendor shall maintain the SDS in location accessible to all employees and shall advise the COR of their location. The SDS shall be available for inspection by the COR on request. At time of award, an inventory list of products to be used under this contract shall be provided to the COR. This list shall be immediately updated each time there is a product change and a copy shall immediately be provided to the COR. The COR will contact the vendor if any item is deemed inappropriate for use under this contract. The vendor shall update this information at least once each quarter or more frequently when quantities for any hazardous material change by more than ten percent for any single product.

2. Restroom Supplies: The vendor shall furnish and install a battery-powered room freshener (deodorizer) in each restroom and shall replace each battery and deodorizer as needed. The Contactor may use the existing units if desired at no cost. Restroom supplies

(e.g., hand soap, toilet tissue, hand towels, and air freshener) shall meet manufactures specifications for dispensing in supplied dispensers in the restrooms and be supplied for by the Vendor. Currently hand towel dispensers hold an 8 inch wide paper towel with a 1

5/8 inch core. Toilet paper is a standard roll and is 2 ply. If changes are desired the

Solicitation 140G0118R0021 Page 11 of 79 vendor will submit cut sheet data for equipment that may be mounted and change in products to be used. The Vendor shall furnish and install deodorant blocks or urinal pads for each urinal; the vendor will ensure that each is positioned within each urinal in a manner that does not block or inhibit the effectiveness of the drain, and will replace each block, as needed.

3. All vendor employees, including supervisors shall be required to wear distinctive clothing, such as a company uniform, and shall present a neat appearance at all times.

4. The Vendor is to provide an after-hours land line telephone or mobile telephone number which will be answered by the Vendor. Mobile telephone numbers, fax lines and any e-mail addresses shall be provided to the COR five days after award. The vendor shall immediately notify the COR of any changed in any of these numbers. The Vendor will furnish a working email address to receive communication from the COR and for notices pertinent to all personnel within the facility.

5. The vendor shall supply all materials to implement actions to prevent personal injury to its employees, occupants, or visitors, and/or damage to personal property. This includes, but is not limited to, the posting of sufficient and adequate signs to warn occupants of possible hazards (e.g., floor maintenance in progress) and/or restricting or limiting the flow of pedestrian traffic within certain areas while work is in progress. Signs shall commercially available signs and meet Occupational Safety & Health Administration

(OSHA) requirements.

6. The Vendor will identify an on-site supervisor / project manager, with the authority to act for the vendor on a day-to-day basis and to sign for inspection reports and all other correspondence on behalf of the vendor.

IX. SECURITY AND SAFETY REQUIREMENTS

All vendor personnel proposed to work on the EROS premises under this contract must undergo security processing by on-site GSA HSPD12 Badging Office before he or she is eligible to work on the premises. Compliance with these requirements shall not be construed as providing a contract employee clearance to have access to classified information or restricted areas.

Solicitation 140G0118R0021 Page 12 of 79

Reference Clause GS1414 for the requirements to obtain paperwork for application to obtain a background clearance.

The vendor must be in compliance with the Occupational Safety and Health Act and other

Federal, State, and Local laws and regulations for the protection of vendor employees and sub-vendor employees performing the requirements defined in this specification is exclusively the obligation of the vendor. The Government will assume no liability or responsibility for the vendor's compliance or non-compliance with such requirements.

The vendor's employees shall be familiar with the fire-alarm system in each building. All employees shall be trained in the procedures to follow in the event of fire or other emergency, including the pulling of the fire alarm, when appropriate. The Vendor shall follow all pertinent safety instructions in place at the facility and will provide a representative for the quarterly EROS

Safety Committee Meetings.

Vendor employees shall be familiar with the Occupant Emergency Plan (OEP) which covers

Evacuation Procedures, Shelter in Place, and other procedures outlined in the EROS OEP.

Asbestos is present within the structure(s) at EROS, the Asbestos Report can be made available upon request to the COR

No reactive flammable or explosive liquids such as aerosol cans with flammable propellants or gasoline will be stored in the building.

The vendor is responsible for identifying any hazardous conditions that should develop in the space assigned, and shall immediately notify the COR of such condition. The Government does not warrant or guarantee that no other possible safety hazards exist other than those identified at the start of the contract.

The vendor shall provide all new personnel with initial training that addresses all relevant topics included in the Vendor’s Accident Prevention Program. The Vendor is responsible for providing all applicable training pertaining to Janitorial Services as required by Federal, State, and

Municipality Laws and Regulations.

Solicitation 140G0118R0021 Page 13 of 79

The vendor shall provide adequate training to ensure prompt and efficient first aid.

X. QUALITY ASSURANCE (QA)

Quality Assurance activities will be conducted by the Government. Any material used by the

Vendor in the performance of the contract is subject to independent testing at any time by an independent testing laboratory qualified to perform such tests as required. A copy of the laboratory report giving the results of the test and a sample of each product, if requested, shall be submitted to the COR within 15 days of the COR's request.

The Government may apply one or more surveillance methods to determine Vendor compliance and may deduct an amount from the Vendor’s invoice or otherwise withhold payment for unsatisfactory or non-performed work.

The COR will assess the effectiveness of the vendor's Quality Control Program through review of reports required of the vendor, service delivery information, customer interaction and by means of Government inspections.

Methods employed by the Government in QA activities may include but are not limited to 100% inspection, random sampling, planned sampling, incidental inspections and validated customer complaints. The Government reserves the right to change surveillance methods at any time during the contract without notice to the Vendor.

All complaints will be reported to the vendor by the COR or designee. Response is required within 30 minutes after notification of problem area by the COR or immediately for emergencies.

Written documentation of service follow-up and response time shall be submitted by the vendor to the COR.

The quality and timeliness of the vendor's performance, service call responses and customer feedback program will be used to assess the overall service delivery.

XI. DELIVERABLES

The following is a description of the required deliverables under this contract in addition to the

Solicitation 140G0118R0021 Page 14 of 79

Janitorial Services, supplies and equipment (See Attachment H for the schedule of deliverables):

1. Cleaning Operations Plan

As part of the proposal, the vendor shall submit a Cleaning Operations Plan as defined below.

After contract award, the plan must be approved by the COR in writing prior to initiation of services. The vendor is responsible for making such revisions to the plan as are deemed necessary by the COR. If the Plan requires any revisions or corrections, the vendor shall resubmit the Plan within ten (10) days. No payments will be processed until the Plan is approved.

The Plan shall be reviewed and updated at least thirty days prior to the exercise of each option.

The Plan shall contain and define the following elements:

a. A staffing plan, identifying the roles and responsibilities of staff, including, but not limited to, the definition and identification of the project manager who will be responsible for environmental management, safety, and environmental prefer ability issues.

b. Strike contingency planning identifying vendor’s plan to maintain operations if a union strike occurs.

c. A listing of material and equipment with applicable SDS information. At a minimum, the Plan must identify products by brand name for each of the product types and include Global

Harmonized System of Classification and Labeling (GHS) available for each product. A copy of the GHS shall be submitted to Facilities for the SDS/GHS/MSDS Central

Database.

Once the COR has approved this list of products, the vendor is responsible for using only those approved cleaning chemical products in the building. If for some reason the product is found later to be ineffective, or the vendor would otherwise like to propose an alternative product, either the vendor or COR may propose for consideration an "equal" product. Such changes must be mutually agreed upon prior to implementation.

d. Product Use and Cleaning Guides which define standard operating procedures for instructing

Solicitation 140G0118R0021 Page 15 of 79 staff in the following areas: the proper use, storage, and disposal of cleaning products; proper cleaning procedures; proper operation of equipment; and other procedures/instructions to accomplish work under this contract;

e. An effective Accident Prevention Program that aids in providing a safe environment for all vendor personnel, building occupants, and visitors. The program shall include:

1. Name of supervisor responsible for carrying out the program;

2. Periodic safety meetings;

3. First-aid procedures;

4. Job Hazard Analysis of each phase of the work, the hazards associated with each major phase, and the methods proposed to ensure property protection and safety of the public, building occupants, and the vendor's employees;

5. Training, both initial and continuing; and

6. Contingency Planning for possible emergency situations, such as floods fires, explosions, power outages, spills, and windstorms. Such planning shall take into consideration existing government plans, the nature of activities, site conditions, and degree of exposure of persons and property.

f. The vendor shall follow the Governments Recycling Program at EROS and include or address the recycling program within the Cleaning Operations Plan.Use of existing collection containers is required. The vendor shall collect and coordinate transfer of recycled materials with the O&M vendor.

g. Procedures for the storage of hazardous materials in conformance with good housekeeping practices, the National Fire Prevention Association (NFPA) Code, and applicable federal, state, and municipal regulations. This Hazardous Storage Plan also shall define proper procedures for the identification and disposal of hazardous wastes in accordance with federal RCRA regulations.

h. A Quality Control Plan to ensure that the items listed in the Cleaning Operations Plan are met in addition to the requirements, frequency, and standards in Attachment F.

The Vendor shall:

Solicitation 140G0118R0021 Page 16 of 79

Maintain continuity of services, without interruption, throughout the entire term of the contract.

To maintain these critical services, the vendor shall execute specific, detailed plans for how service continuity shall be maintained.

The vendor shall ensure that the required services specified in this contract meet the quality standards outlined in the contract. All work performed under this contract shall be of the highest quality, consistent with best industry practices, to assure timely provision of services, optimum customer satisfaction, reduced impacts on health and the environment, and adequate protection of

Government assets. The vendor shall be responsible for the day-to-day inspection and monitoring of all vendors work performed to ensure compliance with contract requirements. The results of all quality control inspections conducted by the vendor shall be documented on inspection reports and be made available to the COR on request. These inspection reports shall include information not only regarding the vendor's work, but also regarding any sub-vendor's work as well. In such cases, it is the vendor's responsibility to include in writing in each sub-contract, the use of this standard by their sub-vendor. The vendor shall revise the plan during the life of the contract as necessary to ensure that contract objectives are met. All revisions must be accepted by the COR.

Individual responsibilities for oversight of the Quality Control Plan (QCP) and functions associated with such oversight as well as authority in dealing with Government contracts shall be identified.

An inspection system, which shall include all requirements, listed in the performance work statement and inspection procedures such as some of the following methods: type of inspection, frequency of inspection, acceptance/rejection criteria, and disposition of rejected services, corrective action, error rate and procedure for recording results of inspections. Specify areas to be inspected, when inspections will occur and titles of individuals performing inspections. The

Plan shall identify how the vendor shall correct noted deficiencies immediately. Any changes to the inspection systems during the life of the contract must be accepted by the COR.

The administrative methods the vendor will use for identifying, correcting and preventing defects in the quality of service performed before such level of performance becomes unacceptable to the

Government. The vendor shall include plans for revising job schedules as new and better ways are found to perform given tasks.

A description and/or samples of the forms, records, reports and files the vendor intends to utilize and keep on-site, which will indicate both the inspections conducted by the vendor and necessary

Solicitation 140G0118R0021 Page 17 of 79 corrective action taken. Copies of all related inspection reports and other documents shall be made available to the COR when requested. All such documents shall be maintained at the facility for the life of the contract, unless this requirement is waived in writing by the COR.

j. A schedule of activities to meet the requirements, frequencies, and standards in Attachment E.

The Vendor will provide a method and frequency where none are specified for any given requirement in Attachment E; to ensure a complete janitorial service; those items that the Vendor is cognizant of that would need janitorial services shall be included in the plan with a proposed frequency and description.

2. Progress Reports (Performance Requirements).

The Vendor is responsible to provide a monthly report within 10 days after the last calendar day of each month.

The introduction to each report shall include detailed information on any problems that were incurred during the reporting period and how such problems were resolved. A copy of the report shall be submitted to the COR, the vendor shall provide the Contracting Officer (CO) with a copy of the transmittal sheet documenting receipt by the COR, and shall address the following:

a. Meeting of the Performance Requirements;

b. Significant events that occurred during the period; and

c. Recommendations for improvement of services.

End of Performance Work Statement

END OF SECTION C

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SECTION D -- PACKAGING AND MARKING

D.1 GS0501 Packaging and Marking - Commercial Practice July 2001

(a) Preservation, packaging, and marking for all items delivered hereunder shall be in accordance with standard commercial practice and adequate to insure acceptance by common carrier and safe arrival at destination.

(b) All containers shall be plainly marked on or adjacent to the exterior shipping label to show the contract number, order number (if any), description of contents, and vendor's name.

D.2 GS0502 Packing List July 2001

A packing list or other suitable shipping document shall accompany each shipment and shall show the (a) name and address of consignor, (b) the name and address of consignee, (c) Government contract and (if applicable) order number, (d) Government bill of lading number covering the shipment, if any, and (e) description of the material shipped, including item number, quantity, number of containers, and package number, if any.

D.3 GS0515 Marking -- Magnetic Media (Including Software) July 2001

Packages containing software or other magnetic media shall be marked on external containers with a notice reading substantially as follows: "CAUTION: SOFTWARE/MAGNETIC MEDIA

ENCLOSED. DO NOT EXPOSE TO HEAT OR MAGNETIC FIELDS."

END OF SECTION D

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SECTION E – INSPECTION AND MARKING

E.1 GS0715 PLACE OF INSPECTION JULY 2001

Government inspection of delivered items will be performed at destination by the COR or an authorized inspector.

E.2 GENERAL ACCEPTANCE CRITERIA

General quality measures, as set forth below, will be applied to each work product received from the vendor under this contract.

Accuracy - Work Products shall be accurate in presentation, technical content, and adhere to accepted elements of style.

Clarity - Work Products shall be clear and concise all diagrams shall be organized and relevant to the supporting narrative(s).

Consistency to Requirements - All work products shall satisfy the requirements of this contract.

File Editing - All text and diagrammatic files shall be editable by the Government.

Format - Work Products shall be submitted in hard copy (where applicable) and in media mutually agreed upon prior to submission, unless otherwise specified herein. Hard copy formats shall follow any specified Directives or Manuals.

Timeliness - Work Products shall be submitted on or before the due date specified herein or submitted in accordance with a later scheduled date determined by the Government.

E.3 QUALITY ASSURANCE

The COR or designated inspector will review, for completeness, preliminary or draft documentation that the Vendor submits, and may return it to the Vendor for correction. Absence of any comments by the COR will not relieve the Vendor of the responsibility for complying with the requirements of this work statement. Final approval and acceptance of documentation required herein shall be by letter of approval and acceptance by COR. The Vendor shall not construe any letter of acknowledgment of receipt material as a waiver of review, or as an acknowledgment that the material is in conformance with this work statement. Any approval given during preparation of the documentation, or approval for shipment shall not guarantee the final acceptance of the completed documentation.

END OF SECTION E

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SECTION F – DELIVERIES OR PERFORMANCE

F.1 GS0905 PLACE OF PERFORMANCE JULY 2001

USGS EROS Facility 47914 252nd St Sioux Falls, SD 57198-0002

F.2 GS0911 PERIOD OF PERFORMANCE -- OPTIONS JULY 2001

The estimated term of the basic and contract option periods are as follows:

Contract Periods Start Date Completion Date Base Year 08/01/2018 07/31/2018 Option Year One 08/01/2019 07/31/2019 Option Year Two 08/01/2020 07/31/2020 Option Year Three 08/01/2021 07/31/2021 Option Year Four 08/01/2022 07/31/2022

F.3 GS0916 PERIOD FOR EXERCISE OF OPTION TO EXTEND

SERVICES

JULY 2001

For the purposes described in FAR 37.111, the Government may exercise the option to extend the contract under the clause 52.217-8, Option to Extend Services, by written notice issued to the Vendor prior to the expiration of the initial contract period or any option period, including any previous extensions under this clause. When such date falls on the last day of a fiscal year, notification must be provided within 7 days after funds are appropriated and available for the new fiscal year.

F.4 GS0919 LEGAL HOLIDAYS JANUARY 2002

The following legal holidays are observed by this Government agency:

New Year's Day January 01 Martin Luther King's Birthday 3rd Monday in January Presidents Day 3rd Monday in February Memorial Day Last Monday in May Independence Day July 04 Labor Day 1st Monday in September Columbus Day 2nd Monday in October Veterans Day November 11 Thanksgiving Day 4th Thursday in November Christmas Day December 25 Inauguration Day January 20, 2021

When a holiday falls on Saturday or Sunday, it is observed on the adjacent Friday or Monday, respectively.

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In addition to the holidays listed above, the vendor agrees to observe leave days or closures designated by Federal Statute, Executive Order, or Presidential Proclamation.

F.5 GS0924 UNSCHEDULED CLOSURES JULY 2001

(a) The USGS facility where vendor employees are working may occasionally have unscheduled closures in which federal employees are dismissed on administrative leave (such as for inclement weather, holiday early closings, power outages, or other emergencies). In these cases, the Contracting Officer or COR will advise the vendor whether any of the vendor's activities are considered critical and require continued performance. In most cases, the Vendor employees not performing critical tasks will not be allowed to remain in the facility after federal employees are dismissed.

(b) If the vendor opts to treat these nonproductive hours as paid leave, these hours are billable at the established contract rates. The total number of hours billed on such days may not exceed the number scheduled for affected employees and may not include overtime hours.

(c) Paragraph (b) does not apply and nonproductive hours are not billable as direct hours worked where the vendor's accounting system normally treats leave of the type used as an indirect or fringe benefit pool expense.

END OF SECTION F

Solicitation 140G0118R0021 Page 22 of 79

SECTION G – CONTRACT ADMINISTRATION DATA

G.1 GS1101 CONTRACT ADMINISTRATION OFFICE (JULY 2001)

(a) This contract will be administered by:

U.S. Geological Survey National Acquisition Branch 12201 Sunrise Valley Dr., MD 205 Attn: Douglas Hill Telephone: 703-648-7360 Email: dthill@usgs.gov

(b) Written communications to the Administrative Contracting Officer shall make reference to the contract number and shall be mailed to the above address.

G.2 1452.201-70 Authorities and Delegations. (SEP 2011)

(a) The Contracting Officer is the only individual authorized to enter into or terminate this contract, modify any term or condition of this contract, waive any requirement of this contract, or accept nonconforming work.

(b) The Contracting Officer will designate a Contracting Officer's Representative (COR) at time of award. The COR will be responsible for technical monitoring of the vendor's performance and deliveries. The COR will be appointed in writing, and a copy of the appointment will be furnished to the Vendor. Changes to this delegation will be made by written changes to the existing appointment or by issuance of a new appointment.

(c) The COR is not authorized to perform, formally or informally, any of the following actions:

(1) Promise, award, agree to award, or execute any contract, contract modification, or notice of intent that changes or may change this contract;

(2) Waive or agree to modification of the delivery schedule;

(3) Make any final decision on any contract matter subject to the Disputes Clause;

(4) Terminate, for any reason, the Vendor's right to proceed;

(5) Obligate in any way, the payment of money by the Government.

(d) The Vendor shall comply with the written or oral direction of the Contracting Officer or authorized representative(s) acting within the scope and authority of the appointment memorandum. The Vendor need not proceed with direction that it considers to have been issued without proper authority. The Vendor shall notify the Contracting Officer in writing, with as much detail as possible, when the COR has taken an action or has issued direction (written or oral) that the Vendor considers to exceed the COR's appointment, within 3 days of the occurrence. Unless otherwise provided in this contract, the Vendor assumes all costs, risks, liabilities, and consequences of performing any work it is directed to perform that falls within any

Solicitation 140G0118R0021 Page 23 of 79 of the categories defined in paragraph (c) prior to receipt of the Contracting Officer's response issued under paragraph (e) of this clause.

(e) The Contracting Officer shall respond in writing within 30 days to any notice made under paragraph (d) of this clause. A failure of the parties to agree upon the nature of a direction, or upon the contract action to be taken with respect thereto, shall be subject to the provisions of the Disputes clause of this contract.

(f) The Vendor shall provide copies of all correspondence to the Contracting Officer and the

COR.

(g) Any action(s) taken by the Vendor, in response to any direction given by any person acting on behalf of the Government or any Government official other than the Contracting Officer or the COR acting within his or her appointment, shall be at the Vendor's risk.

G.3 DOI ELECTRONIC INVOICING Electronic Invoicing and Payment Requirements

- Internet Payment Platform (IPP) APRIL 2011

Beginning May 1, 2011, payment requests for all new awards must be submitted electronically through the U. S. Department of the Treasury's Internet Payment Platform System (IPP).

Payment terms for existing contracts and orders awarded prior to May 1 remain the same. The Vendor must use IPP for contracts and orders awarded May 1 and later, and must use the non-IPP invoicing process for those contracts and orders awarded prior to May 1.

"Payment request" means any request for contract financing payment or invoice payment by the Vendor. To constitute a proper invoice, the payment request must comply with the requirements identified in FAR 32.905(b), "Payment documentation and process" and the applicable Prompt Payment clause included in this contract. The IPP website address is: https://www.ipp.gov.

Under this contract, the following documents are required to be submitted as an attachment to the IPP invoice: a breakdown of the costs associated with any labor hours portion of the contract.

Invoicing shall be per month with a monthly status and cost report.

The Vendor must use the IPP website to register, access, and use IPP for submitting requests for payment. The Vendor Government Business Point of Contact (as listed in CCR) will receive enrollment instructions via email from the Federal Reserve Bank of Boston (FRBB) within 3 to 5 business days of the original contract award date. Vendor assistance with enrollment can be obtained by contacting the IPP Production Helpdesk via email ippgroup@bos.frb.org or phone

(866) 973-3131.

If the Vendor is unable to comply with the requirement to use IPP for submitting invoices for payment, the Vendor must submit a waiver request in writing to the contracting officer.

G.4. UNILATERAL DEOBLIGATION OF UNEXPENDED FUNDS MAY 2013

Contracting Officers may de-obligate unexpended balances with a unilateral administrative modification when all the following applies:

(a) The following clause is included in the award, either initially or subsequently by bilateral

Solicitation 140G0118R0021 Page 24 of 79 modification:

The contract shall submit all invoices under the award no later than 90 calendar days after the period of performance has expired, unless a request for extension has been submitted to the Contracting Officer. After 120 days has passed since the expiration of the period of performance, the government reserves the right to issue a unilateral modification deobligating any unexpended funds, and to initiate closeout procedures.

(b) The Contracting Officer has contacted the cognizant program official to confirm that all work is complete and deliverables received and accepted.

(c) The Contracting Officer has determined that the vendor has invoiced and been paid all amounts due under the award.

(d) All addition close procedures will be initiated as appropriate.

G.5. GS1104 AVAILABILITY OF FUNDS UNDER CONTINUING

RESOLUTION

JULY 2001

(a) In the event funding is appropriated under one or more Continuing Resolutions covering less than the full fiscal year, the Contracting Officer will advise the Vendor in writing of the amount of funds available and the period of performance covered by such funding. Under a Continuing Resolution, the contract price will be prorated for the period of time covered by the Continuing Resolution.

(b) The Government's obligation under this contract for performance after the period covered by any Continuing Resolution is contingent upon the availability of additional appropriated funds from which payment for contract purposes can be made. No legal liability on the part of the Government for any payment in excess of the amount obligated hereunder may arise until funds are made available to the Contracting Officer for this contract and the Vendor receives notice of such availability, to be confirmed in writing by the Contracting Officer. Until such notice is received, the vendor is not obligated or authorized to continue performance beyond the period covered by previously obligated funds.

(c) In the event of a lapse in funding upon expiration of an annual appropriation or Continuing Resolution, the vendor will not be paid for any costs incurred during the unfunded period, including unrecovered indirect costs, unless and until funds are appropriated and authorized for retroactive payment of Government employees and vendors.