Attachment 4 - FM System Technical Specifications-Amend 0001.xlsx

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Attached to
NIST Facilities Management System (FMS) Solution Licenses and Implementation Support Services Federal contract opportunity
Solicitation number
1333ND21QNB130237
Issued by
Department of Commerce National Institute of Standards and Technology

About this file

This solicitation seeks licenses and implementation support services for a Facilities Management System solution. The National Institute of Standards and Technology's Office of Facilities and Property Management requires a software-as-a-service Facilities Management solution providing both Enterprise Asset Management and embedded Enterprise Resource Planning capabilities. The solution must enable planning and managing daily operations, executing project management and preventative maintenance activities, and using one system for Work Management, Labor Management, Inspection Management, Materials Management, Operations Intelligence, Construction Project Management, Asset Management, and Preventative Maintenance. Questions are due by June 15, 2021 with responses provided in an amendment. The North American Industry Classification System code is 541512 for Computer Systems Design Services and the size standard is $30 million set aside for small businesses.

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Lists Requirement Metric Requirement Value Years Value Employees Value

Supported (out of the box)<5<10
Supported via 3rd Party5-1010-50
Configuration Required10-2550-250
Modification Required25+250-500
Future Release500-1000
Not Supported1000-5000
5000+
Yes/NoYes/No/Both
YesYes
NoNo
Both

Technology

Leading
Mainstream
Trailing

Strategy

Improve/Enhance
Maintain/Stabilize
Importance
Mandatory
Optional
Not Required

Minimum Requirements

Ref. NoMinimum RequirementYes/NoComments
GNG01Proposed solution is a Commercial off-the-shelf (COTS) Software-as-a Service (SaaS) system that has one of the following security requirements:

1) has been through the Government's FedRAMP authorization at the moderate level;

2) has an Assessment and Authorization (A&A) at the moderate level as it relates to the security requirements set forth in FISMA; or

3) meets the equivalent to security and privacy controls compliant with security requirements defined by applicable federal laws, regulations, policies, and standards (e.g., the Federal Information Security Management Act (FISMA), OMB Circular A-130, and FIPS Publication 200), and requirements in accordance with the NIST FMS SOW.If Yes, please specify here which security requirement.
GNG02Proposed solution is an EAM application solution that provides an embedded ERP capability with low/no code configuration.
GNG03Proposed solution shall provide real-time data flow between the EAM and ERP components.
GNG04Proposed solution shall provide mobile capabilities that are designed to function natively on iOS and Android devices in occasionally connected environments, enabling workers in the field to perform all aspects of Work Management including receiving, reviewing, and completing work orders, and all associated (view, consume, and order materials, review manuals, etc.) activities.
GNG05Proposed solution shall provide a robust Construction Management component that integrates seamlessly into EAM.

Functional Specifications

Attachment 4 - FM System Functional Specifications
Please complete the table below indicating how your product(s) support the features and requirements.

Definitions:

•Supported out-of-the-box: The feature is fully supported without any additional changes.
•Supported via 3rd Party: This feature is supported but it requires the purchase of a 3rd party product in order to fulfill the requirement.
•Configuration Required: The feature is supported but requires configuration to be used.
•Modification Required: The product must be customized or altered in order to provide the feature. Customization means that the product requires changes to code within any part of the application architecture (application, database, etc.).
•Future feature: This feature is planned to be supported in a future release and may not be immediately available.
•Not Supported: The product does not provide the feature or functionality.
Ref. No.Feature/RequirementProduct Feature
FNFunctionality
FN01.00Asset Management
FN01.01Asset Register
FN01.02Linear Assets
FN01.03Asset Hierarchies
FN01.04Locations
FN01.05Geographic Information Systems (GIS)
FN01.06Warranties / Claims
Specific Requirements
FN01.07The system must have a library of operations and maintenance manuals and reference data that can be assigned to a specific asset(s) or job.
FN01.08The system must have the ability to track the life cycle for real property, including any projects associated with the real property.
FN01.09The system will allow engineers to edit job plans for assets and associate them with preventive maintenance work orders.
FN01.10The system will allow a user to report downtime on an asset or work order.
FN01.11The system will evaluate failures against expected service life.
FN01.12The solution must allow tagging and scanning of assets for reporting purposes.
FN01.13The solution shall manage assets by geographic location thru a Geographic Information System (GIS).
FN01.14The solution shall provide a warranties/claims component that tracks information to determine if an asset is still under warranty.
FN01.15The solution will provide integration with device monitoring systems to provide realtime device status. Potentially trigger corrective work order.
FN02.00Work Management
FN02.01Emergency Work Order
FN02.02Corrective Work Order
FN02.03Preventative Maintenance
FN02.04Meters
FN02.05Condition Based
FN02.06Bar Coding
FN02.07Project Work (incl. reimbursables)
Specific Requirements
FN02.08The system must have an automatic routing process for reviewing and approving preventive maintenance work orders, maintenance slips and work orders.
FN02.09The system must have the ability to keep an electronic work order file, including the ability to upload documents associated with the work order, and provide an audit trail that includes version control and history logs.
FN02.10The system must have the ability to record electronic signatures.
FN02.11The system must maintain roles, permissions and delegation.
FN02.12The system must support handhelds or mobile devices to accommodate preventive maintenance work orders, maintenance slips, and work orders.
FN02.13The system shall be able to support and track alerting based on meters.
FN02.14The system will send email notifications to technicians about new work orders.
FN02.15The system shall track information at the work order level including labor planned, labor actual, materials planned, materials actual, tools planned, tools actually used, contractors/fed, and safety requirements.
FN02.16The system shall allow users to build a job cost estimate for work orders prior to approval.
FN02.17The system shall allow for work orders to be manually or automatically assigned.
FN02.18The system shall provide multiple options for scheduling preventive maintenance, including calendar, meter readings, and real-time operational parameters.
FN02.19The system shall provide written preventive maintenance procedures or a procedure code that references the tasks to be performed.
FN02.20The system shall estimate how many hours a preventive maintenance work order will require based on previously charged labor for that preventive maintenance.
FN02.21The system shall have the ability to display an activity log for a work order and display complete and incomplete tasks.
FN02.22The solution provides robust and rapid search capability to enable searches across all data, including active and archived files
FN03.00Labor Management
FN03.01Resources and Availability
FN03.02Personnel Administration
FN03.03Certifications
FN03.04Graphical Scheduling
FN03.05Automated Scheduling
FN03.06Embedded Training
FN03.07Health and Safety
Specific Requirements
FN03.08The system must have the ability to provide labor projections.
FN03.09The system shall link to the personnel system to pull employee data information.
FN03.10The system must have a scheduling component that enables work orders/preventive maintenance work orders to be scheduled in advance, assigned to the appropriate employees. The target is to provide for scheduling projects 12-16 weeks in advance.
FN03.11The system will allow a manager to level workloads, assign set amounts of each work order type, keep records of work order types completed and assigned to personnel in order to balance time between individuals and work order types.
FN03.12The system shall have the ability to track resource dependencies across multiple projects
FN03.13Predict and track critical inter-dependencies and alert or adjust project schedules accordingly
FN03.14The solution must allow configurable labor rates.
FN03.15The solution shall have the ability to track staff certifications, skills, training and safety requirements for assigning appropriate individuals to tasks.
FN03.16The solution shall allow the assignment and scheduling of work orders based on resources availability.
FN03.17The solution shall allow the viewing of work order backlog, work in progress, and completed work orders.
FN04.00Construction Project Management
FN04.01Enterprise resource Planning (ERP) solution for project management
FN04.02Construction Contract Management
FN04.03Construction Project Budget, Schedule Scope, Risk management
FN04.04Construction Program/Portfolio Level Budget, Schedule Scope, Risk management
FN04.05Construction Project Budget, Schedule Scope, Risk reporting
FN04.06Construction Program/Portfolio Level Budget, Schedule Scope, Risk reporting
FN04.07Construction site/project outage
FN04.08Construction site/equipment lock out tag out
FN04.09Cost Estimating
FN04.10Bi-directional Interface to Project Mgmt. System
FN04.11Capital Planning (long-range facilities planning)
Specific Requirements
FN04.12Bid management, contract management, Requests For Information, Change orders
FN04.13Budget management, Commitments/Obligations
FN04.14Project Budget, Schedule,Scope, Risk Planning, management, monitoring and reporting
FN04.15Architect Supplement Instruction (minor additional details needed on drawings)
FN04.16Submittals (contractor submits to NIST for review and approval), Transmittals (from NIST to contractor for completion)
FN04.17Project Daily Log, Project Photos, Drawings, Documents (incl req'd Safety documentation)
FN04.18Planning and Coordination Meetings per contract requirements and reports
FN04.19Punch Lists
FN05.00Inspection Management
FN05.01Serial / Lot Control
FN05.02Inspection Loops
FN05.03Calibration
FN05.04Routes
Specific Requirements
FN05.05The solution must have the ability to conduct, assign, and track site inspection.
FN05.06The solution shall allow the creation of inspection punch lists and loops to be executed at a specified frequency.
FN05.07The solution shall allow the specification of inspection routes to optimize the completion of inspection activities.
FN05.08The solution shall allow the use of checklists to ensure accountability.
FN06.00Materials Management
FN06.01Storeroom Management
FN06.02Inventory Control
FN06.03Lot / Serial Number Tracking
FN06.04Issuing
FN06.05Receiving
Specific Requirements
FN06.06The system must allow multiple UPC's to reference one stock number.
FN06.07The system must contain the functionality to maintain a minimum of two storerooms. The storerooms would be managed independently of each other but tracked within the same system.
FN06.08The system must support the use of scanners for receiving, transfers, and periodic inventory of materials.
FN06.09The system shall allow for material transfers between warehouses.
FN06.10The system shall allow for both automatic and manual requisition when a reorder point is reached.
FN06.11The system shall notify planners which work orders can be fulfilled when a part is received.
FN06.12The system shall allow storeroom items to be viewed and purchased by NIST employees using a web-based interface.
FN06.13The solution must allow storeroom management to track and review parts inventory and create new requisitions and purchase orders.
FN07.00Procurement
FN07.01Purchase Orders
FN07.02Contracts
FN07.03Approval Workflows
FN07.04Quotes
Specific Requirements
FN07.05The system must have the ability for users to complete all procurement forms on-line and submit them electronically to the facility management organization.
FN07.06The system must be able to track the procurement status in the Department-level procurement system from start to finish.
FN07.07The system must have an ordering module to generate Requests for Quote (RFQ's), compile results, and generate Purchase Orders (PO's).
FN08.00Financial Integration
FN08.01GL Segments
FN08.02Journal Vouchers
FN08.03Labor Transactions
FN08.04Inventory Transactions
FN08.05Budgeting
FN08.06Material Transactions
FN08.07Billing
FN08.08Capitalized Work in Process (CWIP)
Specific Requirements
FN08.09Provides multi-site functionality (ability to track all aspects of assets, work, materials, etc. within the same system but different sites)
FN08.10The system must complete an automatic closeout purchase order reconciliation process with the Department-level financial system.
FN08.11The system must be able to link estimated and actual costs from credit card purchases, purchase orders and storeroom requests, to the appropriate Work Order record.
FN08.12The system must have the ability to assign the appropriate General Ledger Account based on specified criteria to a maintenance slip or reimbursable work order.
FN10.00Operational Intelligence
FN10.01KPI and Dashboard
FN10.02Inbox
FN10.03Ad-Hoc Reporting
FN10.04Operational Perfomance Monitoring
FN10.05Compliance
FN10.06Audit Trail
FN10.07Alerts
Specific Requirements
FN10.08The system must provide automatic email notifications. The system must also have the ability for turn on/turn off notifications.
FN10.09The users shall have a dashboard that allows them to quickly organize their work by what is required of them in the system.
FN10.10The system shall automatically be able to generate a list of affected buildings and areas associated with upcoming preventive maintenance work orders.
FN10.11The system shall include a report writer (the ability to create custom reports).
FN10.12The system shall be able to track equipment downtime.
FN10.13The system shall be able to forecast equipment downtime.
FN10.14The system shall provide functionality that allows variance to be measured between baseline and actual project milestone dates and produce a report of overdue activities.
FN11.00Customer Service
FN11.01Service Requests
FN11.02Knowledgebase
FN11.03Customer Portal
FN11.04Billing
Specific Requirements
FN11.05The system will allow users to create and track service request tickets.
FN11.06The system shall allow customers to view recent work activity for service request tickets that they submit
FN11.07The system must have the ability to send customer satisfaction surveys when the work has been completed.
FN12.00Architecture
FN12.01Provides standard out-of-the box integration capabilities and any adapters that you have for business systems (financial, time keeping, procurement, other industry applications)
FN12.02The system shall provide native mobile functionality (designed for mobile using HTML5/responsive design or app for Android/iOS)
FN12.03The system shall allow for occasionally connected, offline data capture and synchronization
FN13.00Mobile Capabilities Requirements
FN13.01The solution shall have the ability for employees to perform work using mobile devices including alerts and notifications for the newly assigned work order.
FN13.02The solution supports offline capabilities for devices not connected to a network, with the ability to sync with the application when reconnected.
FN13.03The mobile application shall provide the full complement of services available in the application.

NOTE: All requirements must be filled in and the box marked "COMPLETE" --> INCOMPLETE

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