Attachment_1_WSO_Pago_Pago_PWS_4_12_18.pdf

1305M318RNWWW0000180001

Attachment 1

PERFORMANCE WORK STATEMENT

JANITORIAL & LANDSCAPE SERVICES

NATIONAL OCEANIC & ATMOSPHERIC ADMINISTRATION

NATIONAL WEATHER SERVICE

WSO PAGO PAGO

Pago Pago, American Samoa

1.0 PURPOSE

The WSO Pago Pago, P.O. Box 798, Pago Pago, American Samoa, has a requirement for janitorial and landscape services.

2.0 SCOPE

2.1 JANITORIAL SERVICES TASKS

Janitorial services shall be provided Monday-Friday, between 6:00 a.m. to 10:00 a.m.

excluding federal holidays and weekends (this does not include American Samoa Government holidays). (See map)

• New Office = 2772 sq. ft.

• Old Office = 1012 sq. ft.

• Inflation Building = 850 sq. ft.

• NOAA Weather Radio Building (NWR) = 252 sq. ft.

2.1.1 WORK TO BE PERFORMED

The Contractor shall maintain the premises in a safe, healthy, and clean condition.

Performance will be based on the Contracting Officer’s or his/her representative’s evaluation of results, not the frequency or method of performance. Services furnished in accordance with the following schedule showing frequency and work to accomplish.

Daily: -Empty trash receptacles and change can liners.

-Sweep and wet mop New and Old office building floors.

-Sweep and clean inflation building.

-Remove dust from all desktops and computers in office buildings.

-Pick up loose trash or garbage outside the office.

-Clean and deodorize all bathrooms. Replenish dispensables.

-Clean office kitchen including kitchenware. Replenish dispensables.

-Check and replace any lightbulbs that have burned out inside-and-out.

Weekly: -Wash station vehicles every Friday.

-Hose or wash all building windows.

-Clean light fixtures, bookcases, file cabinets and equipment.

-Use cleaner and polish as necessary.

-Sweep and clean all buildings.

-Clean refrigerator and microwave

Monthly: -Wax and polish station vehicles.

2.2 LANDSCAPING SERVICES TASKS

• The landscaping area is about 5 acres or 220,000 sq. ft.

• The compound is 400 ft. X 550 ft.

Landscape services shall be provided Monday-Friday, anytime between 8:00 a.m.

to 8:00 p.m. excluding federal holidays and weekends (this does not include American Samoa Government holidays). (See map)

2.2.1 WORK TO BE PERFORMED

The Contractor shall maintain the premises in a safe, healthy, clean, and professionally attractive condition and will be carried out so as not to interfere with normal government activities. Contractor shall provide all personnel, supervision, supplies, herbicides, materials, equipment, and tools necessary to perform the work specified in this Performance Work Statement including: Treat areas for weeds; trim shrubs and trees; treat for disease pest damage: remove unhealthy plants, trees, shrubs, and replace with plant of same size and type. Performance will be based on the Contracting Officer’s or his/her representative’s evaluation of results, not the frequency or method of performance.

3.0 PERFORMANCE REQUIREMENTS

3.1 JANITORIAL SERVICES QUALITY ASSURANCE

3.1.1 The contractor shall achieve quality performance and customer satisfaction with no assistance from the government. The contractor shall make all quality assurance documents available at the beginning of the next duty day after the government’s request to view the records.

3.1.2 The contractor shall develop and maintain a quality program to ensure janitorial services are performed in accordance with established standards. As a minimum, the contractor shall develop and implement procedures to identify and prevent defective services from recurring.

Item

Number Performance Objective Performance Standard and Accepted Quality level Method of Performance

Assessment

1. New Office/Old Office Work areas;

Inflation Building; NWR Building Floors, baseboards, corners and wall edges are free of dirt, dust and debris. Trash is empty; plastic liners are in good condition. Trash containers are free of odors and visible dirt. Trash is emptied into outdoor trash collection container. Dust is not visible. Lightbulbs are replaced as necessary.. No more than two complaints per month with problems resolved 90% of the time during the next service.

Random inspection in accordance with FAR 52.212-4 (a).

2. Bathrooms and Kitchen Ensure surfaces are disinfected and deodorized and free of debris, deposits, streaks, scum and odors. Dispensers are replenished.

Floors, baseboards, corners, and wall edges are free of dirt, dust and debris. Trash is empty; plastic liners are in good condition. Trash containers are free of odors and visible dirt. Trash is emptied into outdoor trash collection container Lightbulbs are replaced as necessary. No more than two complaints per month with problems resolved 90% of the time during the next service.

Random inspection in accordance with FAR 52.212-4 (a).

3. Vehicles Station vehicles are washed every Friday. On a monthly basis, station vehicles are waxed and polished with no streaks or residue.

Random inspection in accordance with FAR 52.212-4 (a).n

4. Weekly Cleaning Each week, hose or wash building windows. Each week, clean/polish light fixtures, bookcases, file cabinets, and equipment.

Surfaces should be free of streaks and debris. Each week, Refrigerator should be cleaned and free of any spoiled food.

Random inspection in accordance with FAR 52.212-4 (a).n

3.2 Landscaping Services Quality Assurance:

3.2.1 The contractor shall achieve quality performance and customer satisfaction with no assistance from the government. The contractor shall make all quality assurance documents available at the beginning of the next duty day after the government’s request to view the records.

3.2.2 The contractor shall develop and maintain a quality program to ensure grounds maintenance services are performed in accordance with established standards. As a minimum, the contractor shall develop and implement procedures to identify and prevent defective services from recurring.

Item

Number Performance Objective Performance Standard and Accepted Quality level Method of Performance

Assessment

1. Lawn Mow lawn areas within the perimeters twice a month and with intervals of not less than 13 calendar days. Maintain irrigation system so it works as required.

No more than two complaints per month with problems resolved 90% of the time during the next service.

Random inspection in accordance with FAR 52.212-4 (a).

2. Trimming Trim all weeds, grass, and other growth twice a month along fences, walks, curbs, foundations, equipment and ornamental plants and trees.

Trim hedges to a maximum height of 4 feet every other month or six times a year. No more than two complaints per month with problems resolved 90% of the time during the next service.

Random inspection in accordance with FAR 52.212-4 (a).

3. Debris Remove all cut grass and other debris from the premises after each cutting and trimming. Sweep walkways of all cut grass and debris, as necessary to ensure safety. No more than two complaints per month with problems resolved 90% of the time during the next service.

Random inspection in accordance with FAR 52.212-4 (a).n

4.0 Janitorial Contractor Requirements:

Contractor shall provide experienced, trained personnel to perform the janitorial services described herein.

4.1 Contractor must be bonded by a bonding agency, and such bonding shall be in effect for the entire period of this contract.

4.2 Contractor shall provide all labor, equipment and supervision to perform the work specified in this Statement of Work.

4.3 Products will be used in accordance with manufacturer’s directions. All expended cleaning solutions and materials shall be properly disposed of in the appropriate location or receptacle.

4.4 Janitorial services shall be completed in such a time as to ensure the buildings are in a clean, operable condition and will be carried out so as not to interfere with normal government activities.

4.5 The janitorial service company will provide qualified personnel who has sufficient experience, education, training, skills, and physical abilities to satisfactorily perform the requirements of the SOW. Periodic inspections will be performed by the Contracting Officer’s Representative (COR).

4.6 The janitorial service company will maintain close supervision of each contract janitor with unannounced site inspections of their contract janitorial performance a minimum of once per month. The COR may determine specific inspection times, as required.

4.7 The janitorial service company must promptly notify the COR when a contract janitor’s employment is terminated.

4.8 The janitorial service company will have adequate employees available to handle any necessary substitutions.

4.9 All reported cleaning problems will be brought to the attention of the COR, who will contact the vendor for remedy.

4.10 Contractor shall be responsible for ensuring security measures are enforced at all facilities.

4.11 The Contractor shall notify the COR or the COR’s designee immediately of any loss or damage to Government-furnished facilities and shall take reasonable action to prevent further damage to any equipment and other Government property. Contractor must be aware of who to call in case of fire and other emergencies.

4.12 Government furnished facilities and utilities shall be used by the Contractor only for contract performance, subject to the terms of this contract. The Contractor shall keep all areas free from fire hazards, unsanitary conditions, and safety hazards.

5.0 Landscaping Contractor Requirements:

Contractor shall provide experienced, trained personnel to perform the landscape services described herein.

5.1 Contractor shall be bonded by a bonding agency, and such bonding shall be in effect for the entire period of this contract. Supervision is mandatory.

5.2 Contractor shall provide all labor, supplies, equipment and supervision to perform the work specified in this Statement of Work.

5.3 Contractor will have adequate employees available to handle any necessary substitutions.

5.4 Contractor shall use government furnished facilities and utilities only for contract performance, subject to the terms of this contract.

5.5 Contractor shall be responsible for damage to any vehicle, buildings, windows, equipment, signage, etc. caused by their equipment, including, but not limited to, projectiles thrown from mowers, weed trimmers, etc.

5.6 Contractor is responsible for the transportation and storage of all materials, equipment, etc.

5.7 Contractor shall use environmentally friendly products in accordance with manufacturer’s instructions.

5.8 A list and Material Safety Data Sheet (MSDS) of these products will be supplied to the Contracting Officer Representative (COR) for approval.

5.9 Executive Order (EO) 13423 (Strengthening Federal Environmental, Energy, and Transportation Management): The contractor shall assist in compliance with this EO through the: Use of products with post-consumer recycled content; use of products that are recyclable; use of low toxicity or non-toxic products; and use and installation of low-maintenance products.

5.10 Green Procurement: Section 6002 of the Resource Conservation and Recovery Act of 1976 (RCRA) and Executive Order (EO) 13101 requires the use of recycled and recovered products identified in the Environmental Protection Agency’s comprehensive Procurement Guidelines. The following items are currently listed for Landscaping Services in the EPA Guidelines: Compost made from yard trimmings for food waste; garden and soaker hoses; hydraulic mulch;

lawn and garden edging; and plastic lumber landscaping timbers and posts. The contractor is required to use these recycled or recovered products unless they cannot be procured within a reasonable period of time; at reasonable prices; or the product(s) do not meet technical or performance standards. EPA Guidelines are the minimum requirement. The contractor is encouraged to use other materials and products not listed but commonly used in industry. The contractor shall maintain records and submit an annual report to the Contracting Officer along with the annual certification required by FAR 52.223-9 Certification and Estimate of Percentage of Recovered Material Content for EPA Designated Items upon completion of the basic year and each option year.

6.0 Janitorial Services Safety Requirements:

The Contractor shall be responsible for instructing company employees in appropriate safety measures. The Contractor shall provide, place and remove appropriate warning signs for wet or slippery floor areas caused by cleaning or waxing applications. No flammable/combustible products will be stored inside the building. Cloths, mops or brushes containing a residue of wax or other combustible material subject to spontaneous ignition shall not be stored inside the building. Contractor shall provide copies of Material Safety Data Sheets (MSDS’s) for all cleaning chemicals used.

7.0 Landscaping Services Safety Requirements:

Contractor shall be responsible for ensuring safety measures are enforced at all facilities. The Contractor shall keep all areas free from fire hazards, unsanitary conditions, and safety hazards. The Contractor shall notify the COR or the COR’s designee immediately of any loss or damage to Government-furnished facilities and shall take reasonable action to prevent further damage to any equipment and other Government property. Contractor must be aware of who to call in case of fire and other emergencies.

8.0 Janitorial & Landscape Services Security Requirements:

Janitorial contractors working in NOAA facilities will be subject to a NACI background check prior to working in NWS/WSO facilities. The COR shall be notified if an employee is of foreign national status prior to the employee reporting for work at NWS/WSO. The C&A requirements of Clause 73 do not apply and a Security Accreditation Package is not required.

9.0 Drug-Free Environment:

The use of alcohol, tobacco, or narcotics while on duty is prohibited, in order to abide by the Drug Free Workplace Requirements. Also, criminal and unethical behavior, as well as neglect of official duties and inappropriate behavior, is prohibited.

10.0 Weapons Prohibition:

Firearms and dangerous weapons are prohibited on government property pursuant with US Code Title 18, Section 930.